alcatel Fierce

  • Released 2013, October
    130g, 9mm thickness
    Android 4.2
    4GB 1GB RAM storage, microSD slot
  • N/A 628,269 hits
  • 16 Become a fan
  • 4.5"
    540x960 pixels
  • 5MP
    720p
  • 1GB RAM
    MT6589
  • 1800mAh
    Li-Ion

alcatel Fierce - Specs

Network Technology GSM / HSPA
2G bands GSM 850 / 900 / 1800 / 1900
3G bands HSDPA 850 / 1700 / 1900 / 2100
Speed HSPA 21.1/5.76 Mbps
Launch Announced 2013, September
Status Available. Released 2013, October
Body Dimensions 130.3 x 67 x 9 mm (5.13 x 2.64 x 0.35 in)
Weight 130 g (4.59 oz)
SIM Micro-SIM
Display Type TFT capacitive touchscreen, 16M colors
Size 4.5 inches, 55.8 cm2 (~63.9% screen-to-body ratio)
Resolution 540 x 960 pixels, 16:9 ratio (~245 ppi density)
Platform OS Android 4.2 (Jelly Bean)
Chipset Mediatek MT6589 (28 nm)
CPU Quad-core 1.2 GHz Cortex-A7
GPU PowerVR SGX544
Memory Card slot microSD, up to 32 GB (dedicated slot)
Internal 4GB 1GB RAM
Main Camera Single 5 MP, AF
Features LED flash
Video 720p@30fps
Selfie camera Single VGA
Video
Sound Loudspeaker Yes
3.5mm jack Yes
 Active noise cancellation with dedicated mic
Comms WLAN Wi-Fi 802.11 b/g/n, hotspot
Bluetooth 4.0, A2DP
GPS Yes, with A-GPS
Radio FM radio, RDS
USB microUSB 2.0
Features Sensors Accelerometer, proximity
Battery   Removable Li-Ion 1800 mAh battery
Stand-by Up to 450 h (2G) / Up to 450 h (3G)
Talk time Up to 7 h (2G) / Up to 8 h (3G)
Misc Colors Slate, Silver
Price About 110 EUR

alcatel Fierce - User Reviews

  • Agree

  • Yes same here problems since day one. Worst phone ive ever owned by far!!!

  • thanks to this phone, i used it for almost 3years hehe

  • The day I walked out if the store, I had issues with my Alcatel Fierce. Made my 1st phone call and the speaker buzzed like a mad bee. Also the volume at it's highest setting is still too low. Couple days later I attempted to return the phone to MetroPCS where I purchased it and there was a minute scratch on it so they would not take it back. I've had the phone for 2 months and the performance is spiraling downward. The apps constantly randomly stop. Repeated dropped calls, messages not received calls not received!! Uggh. I would NOT recommend this phone to anyone even it we're free!!!

  • The Alcatel Fierce phone has a volume problem, pretending it doesn't is asinine, fix your firmware.

  • This phone sucks. It keeps dropping the wifi and has a dread shot in the screen near the top. I will never buy it again

  • I need the sim me unlock code

  • I've had this phone for about 5 months. At first, I liked how big the screen is (It's a 5.5"), but that's all I like about it. It randomly dials numbers at times without me even touching it, and that can be embarrassing if you don't know someone's listening to you on the phone! It does drop calls ALOT. I could even deal with those things until lately when it stopped charging. Bought several new chargers, somedays it will charge, most days it won't. I can put it on charge all night long, and it'll say 9%. To me, a phone this nice and this expensive should not be having these problems. I'm going back to Straight Talk and trading this phone for a Samsung Galaxy. I'm disappointed with Alcatel Fierce 2XL.

  • Ever since I got the phone about two months after when I am on it my hands hurt real bad!!when I not on it for a few days no problem

  • A newer Fiece is out. The salesman said it's prediceser , but tha bugs are worked out..... Sounds like grounds for a RECALL ... My port is loose and charges , when it wants to LOL. it dies often. Had to joggle .. pushing POWER, VOL ^ and VOL √ simutaniously in different order to get phone to turn back on. Did this for two or more days . Finally on . Good luck... Hopes this wks 4 U folks.

  • I can't switch betwen 2g ans 4g i always show me 2g !!

  • Well my biggest problem with this phone is that it wont download pictures, send email right away (2 or 3 days later), if I'm lucky. And the sound recorder just starts recording on its own. I've taken the phone back to the store 3 or 4 times with no success.

  • It is removable

  • You can not remove the batteries. this phone is just junk

  • My Acatel One Touch Fierce started the microsoft windows 10 Mobile update last Friday around 5pm. It then shut down my phone, and the phone never came back on. I went to T-Mobil and they couldn't help. The processed a warranty exchange request, and on Saturday Morning T-Mobil sent a text message saying the phone is back ordered. I had an old first generation Nokia Windows phone, and at least I can make calls. Did this happen to anyone else?

  • sorry, I don't have an answer but I'm having the EXACT same problem with the Pixi 3 and it's frustrating as anything!!! so, my sympathies :P did your phone by any chance miraculously start working again?

  • phone was good while you do something with it, and for this there are several reasons here are just a few for example; if you fell and crushed glass, if it fell into the water, or you sat on it and you have damaged violated, they are mechanical damage that may be invisible because they are broken internal parts. but there are also and software problems if you do ROOT the phone then you open the door to viruses that have infected phone and virus takes control of the phone and doing things by itself, but it can happen if you install APK pirated software to the games which carry the virus. Despite all this warming of the phone can be made of the old or worn batteries so its replacement can solve this problem

  • I have had an Alcatel Fierce for almost 1 year now the problems, it drops calls, makes calls, puts calls on hold flips all the place and so many other problems now it gets so hot I am afraid it will start a fire. But to top it all off it turned off and now it won't turn on. Well back to Samsung I never should have left.

  • I've had not one issue with this phone it's great actually compared to the Stylo I had before.

  • this hone sucks I have nothing nut problems it drops calls or ends them but wont actually end the call I have to restart it to use it it restarts it self on its own over heats the phone sucks wont own another one. when I try to use certain features it tells me system ui has stopped working DONT GET THIS PHONE!!!!

  • This the worse phone ever!!! it over heats, the battery plug is week this is my second Alcatel not by choice. the first one I had the battery charged slow and the battery life was week. I called the insurance company they sent other phone out 2 months later same thing happen save your money people and get rid of this bull crap phone!!!

  • Last 3 month's dropped calls left and right

  • Last 3 month's dropped calls left and right

  • I just started to post the same identical review you posted. I mean word for word. everything you said, happen to me. Three days after I purchased the same phone, I Had the exact same problems.now after three months it doesn't work at all. I paid over 100.00$ and I am really upset. never can get through to customer service.we had three of these phones in my family and all three do not work at all after only three months.

  • 3 days after I purchased my phone I turned it off to charge it.Then when I tried to turn it back on it was hell! 3 other members of my family purchased the same phone,they had the same problem.my granddaughter got mad when she couldn't get her phone to come back on and just busted it up.Now my phone gets so hot it cuts off,does weird things and places call on its own.I have just had this phone for 3 months and it hasn't been but problems and you can't get Customer service to answer because by the time you get through to them the phone is so hot it cuts off.This phone has major problems.

  • do root to make a brick, but, without crying

  • With all there adds and add ons I'll pass. Try rooting with king root and Dl purify app.

  • your phone is ok just got a, v i r u s install CM Security to clean the phone after will work nice.

  • This is THE WORST PHONE EVER!! I guess you get what you pay for. It shuts down mid text, mid call. After charging the phone I have to restart it because immediately after charging it's NOT operable. It doesn't all always reboot, every time I restart the phone I pray that it comes back on because sometimes it takes longer than the 10 second restart the Manuel instructs you to. I am so beyond buyers remorse, I LOATH THIS PHONE, IT'S NOT RELIABLE. Am Obama phone is more reliable!! If you're thinking of purchasing this phone DON'T!!

  • I agree! I've owned many phones, but the Alcatel is the biggest piece of junk!!! I also own an LG optimus F6. The only problem I've had with LG is that it came preloaded with so many apps, that the memory left is minimal. Other than that, the LG is a better quality phone with more vibrant colors etc....

  • The photos that The rear camera and back camera take are very dark on the xl and the cameras are very dark too. And it seems Everytime I take a photo the image it stores had worse quality than when I was aiming the camera. I hope there'll be a fix or upgrade to fix that issue soon but other than that I have had no other problems with the phone except it losing power while it was on the charger.

  • I thought it was just my unfamiliarity with this phone but I agree with you 100%...purchasing this is a total rip off!! I guess I should consider myself lucky that outside of the low volume (can't hear anyone unless I put them on speaker!) the calendar DOES NOT register any events added. I'm more than dissatisfied with this phone and wouldn't recommend it to ANYONE. I sure wish I'd did my research first...it sucks!!

  • Alcatel onetouch fierce xl is the worst phone i have ever bought. I chose this phone when i was due for Metro PCS upgrade. Within 3 days the phones screen started turning black,the only remedy was to long press the power buttom for it to restart. I returned the phone back to Metro PCS, it took 5 days for it to be replaced. The replaced Alcatel xl phone was even worse, it fails to charge. I guess i wasted Almost $100.00 for this piece of gabbage. ( Metro pcs upgrade fee $15, phone $59,case $15 and tax.) Dont be the next victim.

  • instagram is a nightmare for every phone, pc, laptop, etc , even the newest, burdened by the processor that needs to take a large number of new videos and pictures that are updated every 2 minutes so , uninstall the application and log via your favorite browser ( Chrome , Opera , etc )

  • This phone have very very problems whit instagram videos, is very slowly to see this. Im copy the url and play in google and work perfect. Im not understanding whats the problem. I have 3 phone whith the same problem

  • Did u fix the Instagram replay issue I'm having the same problem

  • I don't understand if everyone is having the same problems why they are SELLING these phones and calling them better then all the rest. The Alcatel Fierce XL is the WORST. With no help from Metro (Corporate) store where I bought it, because Im an existing customer I cant return or exchange......WOW sound like hostage to me. The Independent stores I went to told me THEY DONT sell them anymore for about 4 months took all off the shelves because they had SOOOOOOO many problems wasn't worth it. So im out $60 (because of my discount) and now have to PURCHASE AT FULL PRICE (VERY EXPENSIVE) because I already used my discount on a piece of crap that doesn't work. Got to love it.

  • same answer I got, told me to turn off the roaming and turn the apps off.....but then NOTHING is updated

  • you sure ypur talking about the fiercness of the fierce 2,mine is actually running backwards as i am back to yesterdays news

  • Same problem every charger I get gifts to the point where it falls out the phone only stays charged for maybe 15 minutes worth of talk time at most and it will only charge to 12%. I have only had this phone for 3 months and it's done this every since I bought it. I took it in Day gave me options for settings and waited until after the trial. Was up to tell me that there was nothing I could do about it and I was just stuck with it. I am so mad at them because it was a waste of money I would have went with Verizon and pay the deposit. Metro and T Mobile their 1 in the same and they're easy to get a phone from but the service and the phones in all reality are worthless in the long run. You only convenience is is that you can get one and you can get unlimited service but what they don't tell you is that service is very limited because everywhere I go I have no bars on my phone no reception I couldn't even called nine one and one when my grandson quit breathing other night and I had to bars and it would not make the call and that is scary. I actually had I believe it was a blueberry about four five years ago that was an awesome phone when I switch from Verizon to metro pcs and every since then there's never been another phone like it they told me the Furious Excel was one of their best selling phones but I'm not seeing it

  • I just bought the Alcatel Fierce two weeks ago. The battery, even if plugged in by the cord. constantly loses its power. This I don't understand. How if aphone is plugged in to charge, not charge. My Metro salesmam said this is the best phone to by. My Samsung dinosaur worked better than this!

  • better descriptions of what the problem is given in general does not work or only the screen does not show , first check whether the battery is empty and restart the phone you're holding power button 10 sec

  • I can't see my alkatel mobile screen from yesterday. pl. help me what can I do?

  • The only problem I had with this phone is that when a call came in it would auto answer. I ended up having to do a factory reset and everything worked great after that. I actually love this phone its one of the best I have ever owned. Sorry that ya'll are having such troubles I hope you can work them out. I personally would recommend this phone to anyone based on my own personal experience.

  • It won't let my picture s I receive come thru its a big phone that look nice that is all it is

  • I hate this piece of crap ive had 3 pf them now and each one samr problem, the sim keeps un-mounting it self, have to ture it off take out the sim and put it back in, restart it then maybe it works or maybe I have to do it 15 times before the damn thing works, untill I try to do anything at all and it tells me I don't have a sim installed agian. Don't buy it

  • Compliant against my metro Al Cartel.....and your teling me not to repost...you don't tell me what to do!! Fix problems..

  • This phone is useless am very upset..first my keyboard wouldn't pop up for texting had to do a master cleanup ...erased all my info...next day can't hear anyone that is calling in..worse phone I ever had..always was a Sprint customer...need help right now on how to hear the other party..they tell me it only rings ones and it hangs up on it's own..not a happy camper

  • Now I see alot of people saying bad things on this phone it's actually good the battery is good storage camera is decent.....the only 2 issues i have with this phone is that on instagram a Replay icon blinks for along time then it finaly plays after like 5 mins or longer it sucks and my other issue is that when I'm litening to music on the phones music player (Mix)(which is the worst music player) it sometimes randomly cuts parts of songs thats really bad I dont recomend this phone it's kinda bad.......oh yeah I almost forgot the worst part the .......emojis there really ugly and most of them u can't see them its really bad

  • Worst phone I've ever owned. Most recently after everything else in this phone, my alarm clocks dont work anymore. Without Wi-Fi all apps are offline. Nothing will work through the network. I spend more time deleting than typing with its shitty keyboard and touchscreen. And because its a cheap phone every 10 mins metro sends a msg half the time it freezes the phone. Don't buy it, something else has been going wrong every day.

  • We're pressing the appps with ears &cheeks happened way to often with mine goes wild pushing the voice on or off

  • the only way i habe been able to fix this issue is to do a master reset on the device....yes be aware that information that is not saved wil be erased from the device. in doing this your device will go back to factoy settings as in it will be in the original out of box form!!!!

  • Why can't I see who is calling me or answer it on my Alcatel touch? It t turns all rings into messages

  • Am having the same prob, and the worst is the phone is a 2g phone.

  • My phone will not ring when people call me

  • I'm having the same problem but its the opposite I can't hear them but they hear me. And sometimes my phone just hangs up in the middle of a conversation

  • It won't turn off my password without erasing everything and the automatic answer will not give me an option to turn it off. Automatic answer is the dumbest thing I have ever heard of

  • Can switch messaging to google hangouts workaround and it will work

  • When people call me I can hear them but they can't hear me! Can someone help?

  • When people call me I can hear them but they can't hear me! Can someone help?

  • the clock is the problem. it keep snooze off for 5 mins and play the ringtone again.....i believe this is will be going on for the whole day and the phone doesnt even let me shut it down

  • Its crap iv only had it for 2 day I can receive calles and or make them so mad right now

  • do hard reset

  • I can't see my alkatel mobile screen from yesterday. pl. help me what can I do?

  • how to wireless update alcatel flash 2. mine always says that it's up to date even if it's not. can someone tell me what wrong with my phone?

  • Just as a user for less than a year. I belive they need to stop selling these phones. The Alcatel Fierce is cheaply made. And dose not even work with basic funtions half the time. msg or phone. But hey if you dont mind waiting 6 or more hours for a simple 5 word msg or 30 second voicemail then this is the phone for you, for the rest of the world stop wasting our time and money.

  • Wow Anonymous, i am having the same exact issue. the battery keeps draining really fast. it just started doing that this month.

  • this phone is the worst im having nothing but problems ...cant get picture in my text ...it been taken over by some odd administrator ...alcatel cant even help me ...only had it two months ....use it for work ...battery wont charge up takes 12 hour .....help me

  • The battery don't stay change... It go from 100% to 32% in 30mins... It sucks... Anyone else having this problem..

  • My clock stopped working too. No clue how to fix. I got a new one from google play.

  • Mine is doing the same thing. Started doing it either late on the 4th or very early on the 5th. If there is an answer please help.

  • my phone it seems like virus taking it over it keep doing stuff i dont do

  • I want this phone back...never had a problem with it, and didn't need data to send pics....ever! Got a new Samsung for more memory and regret it.

  • My clock stopped working. It tells time but I can't use any alarm settings or timers... Any ideas how to get it working again?

  • My phone went dead, and now even on the charger it won't come back on again

  • Ok. My phone started to muck up. Im not sure if its a virus or not. But Facebook Messenger doesn't work and my phone continuously crashes. It started doing this after my internet started giving me problems about two weeks ago. The internet is better but the phone is not. Will factory resetting it kill viruses or help make this thing work again? Someone please help.

  • I don't know what phone everyone else has but iv'e had absolutely no problems with this phone since I bought it dec. 2014. Yes the picture quality is terrible but what do you expect from a 30 dollar phone?

  • Go to settings, mobile networks, access point name's, then click on the the dots at the top right hand click reset to default, then restart the phone. Should work does about 99 percent of the time when fixing thus issue for a customer.

  • Don't really like this phn the picture quality sucks, can't receive or send pics via text and to top it off my my screen doesn't rotate even tho my auto rotate is on smh if anyone can help with any of these problems please do

  • I loved this phone until now. It won't send pictures and it won't download pictures I receive any more.

  • Iv had the same problem with that phone

  • Iv been having the same problem and I haven't even had the phone for 2 months

  • I have the same problem. The best I could do was send pics via Bluetooth if the other phone is Android and if your device can find it.

  • I have a Alcatel fierce xl. and it stopped down loading pictures in texts before it even got to being three months old, who else is having the same problems ????????? I even reset phone and it still doesn't work , not very happy

  • I see I am not the only one who cannot open text attachments or send anything via text. If anyone has a solution, please tell me!

  • MetroPCS doesn't make the phone. Why not tell "everyone" not to buy an alcatel? :/

  • I had the same problem with charger and all listed problems applies to this piece of crap too. Also when I lock the screen I am not able to unlock it. It stays black as a dark night. I'll have to take the battery out and restart it. Overall experience below zero. Hate it.

  • It's a good phone it's just when I push the power button it doesn't light up again and I have to turn it off then turn it back on what's the problem.

  • It's a good phone it's just when I push the power button it doesn't light up again and I have to turn it off then turn it back on what's the problem.

  • I've had this Alcatel fierce phone for a month the volume sucks it goes in and out constantly,then I can't receive picture messages through text it says downloading but never opens,I can't even send pictures through text,its like a New phone on the outside but refurbished and raggedy as hell on the inside,A damn shame,and I gave up my Galaxy S4 for this trash,Well I'm sure I've been suckered Everyone I know I'm telling them not to even bother with Metro Pcs phones

  • Reset it too factory settings that worked for me

  • I'm sincerely upset with this phone. I don't have any problems with the memory on the phone but I do have a huge ass problem with the typing on it. I can't hit the backspace button without it deleting entire paragraphs. It won't register half of the keys I type out and it types shot on its own. I feel like this touchscreen was made in 2008 when they first came out with pressurized touch screen but worse. I'm typing on this phone right meow and I've had to rewrite this entire thing 5 times. The phone itself isn't slow its just the touch screen function on this piece of shit. Alcatel you suck so much balls its ridiculous. Your phone's suck. I have debated numerous times about throwing registering through a wall I 120$ dollars for a phone that was worse than my last one that cost me 70$ and guess what I completely shattered the screen on the old one and I would rather use my old phone cause dealing with some buttons not working on a shattered screen is better than no buttons working on a perfect screen. Oh and here's th kicker it was a samsung. I'm going down to metro pcs sometime his week and making them give me a different phone. I will never go through Alcatel again cause they are the worst manufacturer of phone's I've ever seen in my life. Good day sir!!!

  • I have had this crap of a phone for all of 2 months. They just replaced it with of course the same phone... now when it rings, it is on auto answer. Myself and several others have looked in the settings to try and turn it off, but can't figure out how to do so. Ugh!!!

  • I have ad this phone for 3 weeks. The phone was showing pictures and NOW!!! I can't send picture texts or recieve picture texts!!!!!!! UGH!! I even bought 8GB more. reset my phone to factory and guess what.....................NOTHING!! Still can't get any pictures or receive any text pictures.

  • Does anyone know how I can download or send pics in messaging?

  • It should be against the law to sell such a horrible phone, first there is no storage, so you can't download apps, and then it has a bunch of apps that most of us Dont use, why would I need two voice mails, that's ridiculous, I can't wait to buy another phone, and I will never make this mistake again snh

  • You need to change the apn, create a new one and Google the apn settings, that's what I did and fixed it

  • This phone sucks I can't send pictures in text or receive downloads this phone is garbage

  • I agree. I got the Alcatel Pop and I was told it was a upgrade and it's worse.So disappointed.

  • love the phone. no issues . good job samsung

  • get a sd card!!

  • This is by far the worst phone I have ever had in my entire life, and I am not over exaggerating. I have been forced to buy a new phone even though I just got the phone two months ago. The phone is saying that I Dont ha e any storage to received my messages so I deleted all my old conversations and quite a few apps and it is still saying it, so now I delete a lot of photos and videos that I Dont need ..still the same message. It has gotten so bad that now it is saying that I can't make phone calks or receive my alarms because I Dont ha e enough space. I ha e a sim card that is compatible with this phone and yet it is still saying the same message. I have never hated a phone so much in my life

  • Plain and simply, these phones are junk! Was given to me by insurance company who said they couldn't get me a replacement Samsung which I think is a line of crap! This is the second one they've given me and its failing fast. To many issues to list. Just know that they're junk! Also cancelled the insurance...

  • Have had this phone for a year and a half. It's been a great phone with one exception, there is very little memory in the phone itself. Even after moving apps, etc. to the SIM card, there is still not enough memory to update apps like Facebook, etc. Also don't like the fact that the battery cannot be replaced. Pictures are nice and sharp, sound is clear and sharp. I've not had a bit of trouble with this phone and I would highly recommend it to anyone for kids or teens that don't need to be downloading or updating apps.

  • Have had this phone for a year and a half. It's been a great phone with one exception, there is very little memory in the phone itself. Even after moving apps, etc. to the SIM card, there is still not enough memory to update apps like Facebook, etc. Also don't like the fact that the battery cannot be replaced. Pictures are nice and sharp, sound is clear and sharp. I've not had a bit of trouble with this phone and I would highly recommend it to anyone for kids or teens that don't need to be downloading or updating apps.

  • so u think people are lyn

  • tue that i totally support you i am s pissed coz i bought mine and it stsrted downloading crap on its own ....porn apps each time get to a wifi hotsport....the wifi cannot be switched off......its always saying unfortunately any app has stopped ... am ssoooooooooooooooooo pissed right now....pple must never buy that shiiiiiiiiit EVER believe m

  • This phone is the best phone.....I love mine.But there is one thing I dont like about it and its the way it takes pictures.

  • For the battery issue go to display settings and lower the brightness as much as you can, that will make a huge difference on how much your battery last

  • Agreed..hate not being to share texted photos..piece of crap.

  • I had this phone for almost 2 years it kinda of a shitty phone.... It will delete songs without you noticing . when answering the phoneit will go black every time you try to end the call it turns black.One good thing is the screen is tough but not the phone it self I drop my phone on the street when skating and screen had a weird color on it and it just stop working but the screen wasn't cracked.... Plus it cost me $20 for the phone plan pretty cheap but still have it

  • This phone is a peace of shit it runs out of battery fast

  • I've had the alcatel one touch fierce for a year and a half now, and it's a piece of shit. It will randomly shut off, even when the battery is at a high percentage, close apps for no reason, and making calls is horrible. The screen will go dark or flash and tapping it doesn't do anything, but pressing the power button ends the call. Good luck using the front facing camera seeing as how the lense doesn't pick up any light, and the back camera doesn't focus. The flash is useless, especially on a camera app such as Snapchat. The only good thing I have to say about this phone is the screen will probably never break, which I've tested well when throwing the phone out of anger towards it.

  • I've had my One touch 2 for about 3 months now & I have to say, this phone, simply is a piece of junk. Almost every time I make a call, when I hit the "end call" & get a black screen & get no sign of life, no matter how hard I try. Actually, a few times, I've had to pop the back cover & pull the battery. I'd have to agree, the attractive price doesn't hide this phones down sides.

  • get an actual camera. the aperture on the camera is too small so not much light can even enter the lense. Or just bring the Sun itself into the room. Warning! It might get a little hot if you do that

  • This is the worst phone someone could ever buy. This phone is so horrible. The front camera takes horrible pictures and the back camera doesn't focus. The flash stopped working after a month that I bought it, the phone randomly turns off, and it super slow. Please do your self a favor and don't even consider buying this.... You'd be better of with a flip phone.

  • it says ON the battery to NOT remove the battery/....

  • it says Not to take out the battery...

  • Lot of trouble (1) Software (2) Call volume with in a period of 6 months.

  • I have had the phone for 14+ months, to date the only issues are: When I bought this phone from Target it had a Brightspot mini sim card installed. The company wouldn't let me use my T Mobile account, they said I had to open a new one with them. So I bought a new T Mobile mini sim card for $9.00 and then called T Mobile to have it activated with my account number ... problem solved! I now connect via WiFi for data, phone calls and HTML internet for no cost when the WiFi connection is available. If I use auto turn off ... the phone will not sync to my Ford Bluetooth connection until I re-sync both the phone and the car; that's annoying! Also the Bluetooth adapter to my desk top doesn't work, I am still looking for a blue tooth driver for same; can only USB cable the phone to the desktop to sync contacts and calendar (old school). Other than that I have a smart phone that I use with a pay as you go account, average cost of $100.00 a year to have all the technology without having to pay $40.00 - $100.00 per month!

  • I have not one good thing about these phones. I have never hated my cell phone so much until I got this crap. There's no need of it idk about other people but I paid almost 200$ on mine including the card. You should refund everyone and stop making phones.

  • I truly wish I would have seen this forum BEFORE buying not one, but TWO Alcatel One Touch Fierce phones; almost every complaint listed here is happening with our phones! When we first got them, my phone didn't seem to connect with the charger correctly. My husband thought I perhaps bent the USB part of the charger, so I began to use his. No difference. STUPIDLY I did not take back to store because I thought it was my mistake in some way. Now three months later my husband's phone will not charge AT ALL! We have to take his battery out of his phone, put it in my phone, and charge it! AND if my phone is not placed on a flat surface with a matchbook or piece of something near the connection, holding it just right, it won't make a connection and charge!!!! Ridiculous! We changed from AT&T because we thought this would be more affordable; but we never had this much annoyance with our ridiculous GoPhones!!!!! I won't even go into the rest of the problems, it doesn't matter. My husband was basically told-even with insurance on phone, it will still be the cost of the original phones to replace. ARE YOU KIDDING ME? Not right people!

  • Ear plugs gently plugged in when taken out there has been no volume if in listening to talkvradio and wishcto browse or fb bam my show is unplugge ivr been there twice a week for11 months if they send it back instead of the lg of wanted it wouldn't have happened m is the lesson here don't trust t mobile?????? Sorry but I'm from the old country where phones were nearly free this phone caused me to become more ill i hate this phone don't buy it.

  • I had to order on line to get the case I have for it

  • Ive had this phone for about a year and never had any problems with it never.cuts off never took a ime to turn on and plays game watch tv on it have lots of music and pics never any issues with memory or wifi use can make calls just wish it had a bigger screen thats all

  • I wish that there would be more space on it for Update

  • Ive had this phone since the day it came out and plus, I had the original phone Alcatel one touch fierce and that ran for 2 years, so stop complaining, im using my Alcatel one touch fierce 2, to write you this

  • Well I got this phone in January and it has glitched alot, but I always end up fixing it, there is an app you can get for it wouldn't get glitch it's called CM Security so my phone is good for now, but the front camera really sucks it takes the pictures too dark, so I don't really like that.

  • I just bought this phone yesterday and it is already glitching. It turned off today for no reason at 60% battery and I couldn't get it to cut back on. I finally took the battery out and put it back in and then it cut back on. Then I was trying to call my fiance earlier because our 1 month old is sick and it wouldn't go through...It has signal and it is also running off of our Wi-Fi. I thought maybe that it was an error on his end so I called my mom and it did the same thing so I had to reboot my phone. Not a reliable phone at all so I am returning it today.

  • when it dies it takes at least 5 hours to turn back on. fully charged battery? wont turn on. take out the battery and put it back in? wont turn on. Buy a NEW battery? won't turn on. Plug it in to charge? won't charge. MAYBE it'll work for a little while if you get a new one, but it is SO not worth the investment

  • This phone is a piece of garbage I keep telling metro p_c_s it does not work right does not have good reception and the g_p_s does not work do not buy this phone

  • I just got my Alcatel one touch phone and every time I want to use it after like 5min or so its starts getting hot when I JUST GOT IT A WEEK AGO!I don't understand the problem.I really like the phone but I don't like the fact that it gets so hot I can use it😖🙅

  • horrible phone!!! restarts without any warning...will not let you download pictures from emails..call information is unavailable...missed calls are unable to find the correct time they were missed.. unbelievable how this phone is supposed to be a upgrade from the first fierce.. Because this phone does not function correctly.. how this piece of junk is not recalled for just plain sucking...I have no idea

  • My first Alcatel 1 worked way better than the upgraded 2, I have more problems of staying connected to the internet, and then it keeps telling me to upgrade my sims card witch was a waste of $25 it didn't even work. And I can never send text pictures, and some text pictures sent to me won't download. This was a disapointment for a phone.I wished I had never bought it now I have to wait till next yr . I will never refer this phone to anyone. I've lost money buying this phone this was not worth what I spent on it.

  • Worst phone I've ever used. Randomly restarts even in conversations and the power button spontaneously ceases to work. Stick to a TracFone.

  • i just started using this phone and i love it . no problem it download all the apps i want wow best phone i ever had.

  • this phone changes time zones and changes to military time about once a week ,some times in the nite time while it is charging ,and im asleep. it will also call some else while im talking to a person .it deletes contacks and has switched peoples numbers ,once puting my own number in the place of my sisters number .not worth any amount of money ,the agravation is just not worth it.

  • this is a bad phone . it has deleted contacks. there is no way to see missed call details .so i never know at what time i missed the call what date or if am or pm . there is also no way to block pest callers i hav one that calls 7 times a day this is the worst cell phone i hav ever used worthless piece of junk.

  • first I had a one touch fierce alcatel 2 and it stopped working four months later didn't want to charge and then I had Metro PCS deliver me another one and they give the first one and I have had for three days and earlier it worked fine the little light on top of It will not go off and I have had it on charge for 1 hour no luck what so ever , it came via UPS and I think they messed it up or metro sent me a worthless phone . my first phone had pictures of my new born baby on it and thanks to them I had to delete them and get rid of the phone and now this

  • I had this phone for about 7 months and it doesn't work like:_it doesn't let me get more than 1 app and it says I have low memory space when I already deleted everything and the front camera stays all black when I want to take a selfie,and whenever I want to take a picture with the back camera,it takes it but then when I go to my gallery to see it,its all blurry.This isn't a good phone DONT WASTE YOUR MONEY ON THE PHONE

  • I cannot believe the amount of hate this phone is getting. Sure its no prize, nor is it fancy. But its a good phone (we live in a 2g area, btw, so that might affect my review a bit) I just got done using just about every brand, aside from Apple. The Fierce 2 gets an amazing 2g signal (does not help much of you, in 2015, but..) The phone does not like apps, so if you run app heavy, this is not the phone you are looking for. The phone seemed to work with glitches till i got it off of the metro network. It seems very reliable so far. Its not perfect, it has a laughable camera and the occasional glitch, but I wouldn't call it junk. I'd take it over most phones, and thats after using all the galaxy's up to the S4,

  • Your sim card is probably fake, all from eBay that I've bought were fake. I test them then complained to receive money back. They are upgraded cards that say 32 gb but once you go over the original capacity say 8gb then everything goes down the drain. Three vendors all fake.

  • to connect phone to computer you need to install this from alcatel

  • When I send a text it says sending but it never sends it. How do I fix this??

  • I put my sd card into my Alcatal one touch fierce 2 and I dont know how to get my pictures to show up? The phone isnt reading it or something because my music and pics are nowhere and I need helppp!

  • It is difficult at best.. I now type exactly what I need to know and the info is clear and easy to follow directions.. It is the oddest phone I've ever seen. Just use your computer to ask questions..

  • This is the stupidist piece of shit phone I've ever seen! And the user manual, seriously???? Jesus Christ, my magnifying glass needs a magnifier! I can't figure anything out, can't read the manual, can't delete anything, can't answer calls....what a waste of money! It beeps once when I get a text message and then if I'm lucky I'll catch the tiny blinking light that is supposed to be my notification...how do you perform voice dialing? How can I just open the phone and make a call? What the hell? I can;t even pay my bill with it, says downlowd the app which I've done at least 10 times and nothing, sure wish I would have read the reviews before I spent so much money! Now because I couodn;t pay my bill looks like I'll have to pay even more than the monthly fees to get it to what...not work again? Absolutely ridiculous piece of crap!

  • please help me,when my alcatel one touch was sent 2m,i gave an engineer 2 unlock d fone 4me,after unlocking d fone i av put all sims bt but d fone is not bringin network..it has been like dat for months now...pls wot shud i do 4d fone 2 bring network..tanx

  • It's honestly not a good phone. I constantly have problems with it all the time. The volume even went out all of a sudden for no reason. I got a replacement because the first one wouldn't turn back on, & it still has the same issues!

  • nothing but problems from day one...absolute worst phone ever....and no one wants to make it right..not metro or alcatel. piece of junk. this is not bashing, it is the honest truth. i even got a replacement after having the first one about 30 days and it has the same issues.

  • I absolutely given up on my Alcatel phone ..it locked all on its own ...took me all the the nexed morning to have unblocked and has not worked probley since,,,, should be interesting because im ringing tomorrow and i want a new phone mmmmm definitely not the same phone ...if i don't get new phone from O2 or three as its called today IWILL be changing to a different company !!!!

  • I love this phone its fast and I have no problem with it, and it last a long time.

  • I bought this phone in Jan 2015 and have had nothing but problems since I,m a Metro customer and they will not replace it either so I.m extremely aggravated and at my wits end and I can,t nor should I have to buy another phone seeing as how its only 4months old

  • Wow...I wish I could say the same!! Lol. I have MetroPCS also, and I've had Nothing But Problems since the first 2-3 wks!! There are KNOWN and Documented comparability issues with Privacy Star, which sponsors Metro Block-It, but the salesperson failed to mention That lil tidbit when I bought it, even though he Saw that I had Metro Block-It. This phone is also Not Compatible with Chrome cast (so much for Showbox)! And I've also been forced to apologize to a couple people about Not Returning a text (or texting back...half hour to 6 HOURS LATER!!!). there have also been several occasions when ppl claimed they never received a certain text from me, but Nowhere Near the same frequency as Incoming Texts! I'm so frustrated! And I Realize the phone was only $30, but I had Just purchased a new phone Just Prior to Metro switching from CDMA to GSM network, and I'm a single mom who was recently laid off, so, unfortunately, money is Real Tight right now, Otherwise I'd be All Over a new phone Already!! Lol.

  • I can't enjoy Gsm network on my Alcatel one touch fierce

  • I've had the phone for over 14 months and it's been the best one I've had. Yes,there's better phones out there,but not for the money,imo. I only paid $130. for it in Toronto Canada. Sure it's labeled T-Mobile,but it's a pentaband handset so it will work on my network(wind mobile). The next one I want is the idol 3,looks awesome!

  • Maybe your just ugly. Great pictures over here: )

  • I did a system update and the phone has been frozen since last night 😔

  • I did a system update and the phone has been frozen dinner last night

  • Had the same problem and it never updated the Android OS.i was pissed and confused.

  • Phone ain't worth the powder it would take to blow it up. And I was stupid enough to try "Alkytel" a second time! The first crap phone worked better than the newer model, but not by much. Going back to Kyocera early models.

  • I use a wifi transfer app, but you can also plug a data transfer cable from phone to computer usb port, then find your phone in file explorer.

  • It's a good deal at MetroPCS's $30 price point but my Alcatel One Touch Fierce 2 is glitchy. When I'm on a call I can see the screen illuminating out the corner of my eye and often it mysteriously opens the Date and Time setting, sometimes changing the the time zone, or switching to 24-hour time. At other times it has mysteriously opened my anti-virus app. I could live with those oddities but the one glitch I cannot suffer is the inability of the phone to reliably run Google Maps. When I need my GPS navigation the app tells me, "GPS signal lost". After staring me uselessly in the face, the little blue position arrow on the map unmoving, it may, after several minutes decide to work; usually not. I've reset the phone to factory settings but still have the same issue. Apart from those glitches the phone is a spectacular deal. Still, I see a ZTE ZMAX in my immediate future to replace this three month old phone.

  • I bought my Alcatel One touch fierce August-ish in 2013 from T-mobile. It has not given me any problems. I currently have the following apps: all recipes,fb, google calendar, pandora, news, messenger, photo collage maker, duolingo, and two other school related apps. The battery life lasts me about 8 to 10 hours if I charge my phone over night. I seriously recommend getting a case for this phone. I have dropped mine quite a few times (and a few "f" bombs as well) and only has minor scratches on the screen. All in all the phone is nice, sleek, good battery life, loud speaker, front camera definitely needs to be better. I would not recommend this phone for a person that is constantly on their phone's apps (like a teenager). I would however recommend it for a person that uses it a few times during the day like a wife, student, mother (like myself) etc. Sincerely, Vero

  • Can anyone tell me how do I down load pictures and video to my computer from the Alcatel phone? And if the battery is not to be removed why did the T-Mobile salesman remove mine. It actually made the battery last longer from each charge, go figure.

  • how do i get to app update

  • how do i get to app update

  • Omg i have the same problem im calling ,y friend right now and can still hear me abd i CAn hear hohim my screen is all black and wont turmn off ugh help pls

  • I have Han this phone for about 2 months and now it gets real hot when I'm charging it the battery only lasts like 30 minuteswhen I go to press a button orto click on something or to type out a text messageand it don't have to be a letter next to the letter that I'm trying to typegenerally it issometimes I don't even have to touch the screen and I'll do something I try to get out of things press the home button and go to anything else alright try to hit of a button on the screen and no change screens just before I hit it taking me somewhere else entirely which means I have to redo everything I had doneor the screen start moving around so when I go to hit it but next thing I know I'm not hitting the button tapping on something elsewhen I first got it it was fast I mean really fast now it slowed down to a crawl I know the information or data hasn't slowed down but the phone sure has and it gets entirely too hot.. Heat is bad on electronicsand I am in Arizona so it doesn't get cold here so he is hard to control to begin with

  • I had all these same problems with my Fierce 2. All you have to do is go to your apps and select "system updates" to update your phone.

  • I regret buying this phone Ive had it for less then a week and it doesnt not work people call me they cant hear me I make a call it hangs up I don't receive my txt when people call my phone doesnt ring I took it to metro and ive inly had it for 5 days and they got my anither one and it was worst same thing I lost my pics I was pissed all they do is refresh it called customer service nothing bad choose

  • This phone is very stupid. I woke up to two miss calls, I go to see who called and it didn't show me. Don't worry I won't waist my money again!!! Stupid ass phone

  • So just got this phone like a month ago and and it randomly goes black screen and I can't unlock it I don't know if there's a bug or something I mean I have a few apps downloaded but nothing out of the ordinary can anyone answer me on why it does that?

  • I have had he alcatel one touch fierce for like maybe 2 months and i have done nothing to hurt or damage the phone and my bach arrow and my home button on the front wont work anymore. if i m in my texting mode and i have to restart my phone just to switch to where i can call, i want and need to figure out who to call to get a new phone. i think its ridiculous what i'm going through . i have no warrenty but i think i deserve a new phone

  • I just wanna ask if how can I use 3g/H+ network on alcatel ot fierce? Pls help me. I'm at Philippines. I unlocked it but the network mode is 2g only. Thank you.

  • I was in love wit the phone until my picture s stop saving .... And my camera and pics are everything to me so I'm very pissed right now then only had this phone for 2 weeks wit a 32 GB SD card

  • Amazing how some comment how great this phone is an the arrogant attitude they bring with it. The complaints people are making are things you shouldn't have problems with regardless of cost of phone. No, its not a $300 phone an you can't expect it to perform like one. I don't think anyone is expecting that. But you should expect it to perform decently even when it's cold outside....Thanks to the honest post I won't be buying this phone.

  • My service is with Brightspot. Switched from T-Mobile, but wouldn't have if I had known the trick about cutting SIM card to fit. I could have kept my prepaid plan that is no longer available to new customers. Purchased phone for $49.99 on sale and regular retail was $129, so thought I was getting a deal. This is my first Smartphone and I had an Alcatel Sparq II phone that I was perfectly happy with. I did not buy it for internet necessarily and not phone capability because I use a digital camera for photos. I did expect the phone to work properly. From the start, when the phone would ring the screen was black and could not swipe the screen to answer the call. That finally started working right, but will still do it occasionally and have to restart for it to work right again. Screen is not responsive to tapping and have to repeatedly tap, but does seem to work good when texting ?? Volume is not loud enough and I have no hearing problems. I use my boyfriend's Galaxy 4 and his volume is great. Battery standby is stated to be 14 days, but mine won't even last a few days and I usually just charge overnight daily now. In fact, once it drained to 1% for some reason and I had nothing running. Now, twice I have received calls - one came in as unknown and the other with a number I didn't recognize, so didn't answer either. Then afterwards, the one with a number was showing up as my son and the unknown was showing up as my boyfriend's son. What the ? Wondering what's next with this thing.

  • Lg L90 is actually better specifications wise and feature wise. And speed wise the Kyocera Hydro Life you forgot the name of is better than both.

  • this phone suck i had it for two days and the screen froze. do not waste your money.

  • My mom Had to cut my sim card down to

  • Same here,if the phone gets cold it runs like a turtle. With mine once I restart the phone it seems to run normal again. But only after you reset it, will run normal...kinda sucks

  • They only take 16 GB SD card depending on the carrier

  • The battery cannot be removed

  • It takes a different sim card than my old phone, but I found out you can cut the large sim card down to fit if you have the smaller version to trace a pattern (it saves you the extra expense of a new one and you keep your old phone number) and if you line it up properly you can still put it in a phone that uses the larger one. I've only had mine for a few days now, I just graduated from a flip phone. It's my first "Smart Phone" and so far, it looks like there will be No going back... We're already picking out curtains. Lol "Great phone for the money"

  • Had the same problem until I downloaded the update to Android OS. It's in the About Phone, Check for System Updates. Hope that helps.

  • Loved it. But lately my touch screen keyboard isn't working properly. I can get about 3 characters in before it freezes and returns to the homescreen. I've only had it for 2 months, and have not downloaded a crazy amount of apps (the ones I did download are on my SD card). And I havent been to any crazy websites. Mainly google. Is anyone else having this problem? And if so, how did you fix it?

  • Nice phone but if it is cold out the phone almost completely shut down, I have to take battery out and warm the phone up in order for it to work again

  • I've had this phone for approx. 8 months. Loved it at first. Had to do a hard reset and I lost everything. Now I can receive a call but the caller cannot hear me. I can only text. Buying a different phone!!!

  • My Alcatel Fierce 2 works great, especially for the price. I have had many complements, people think it is a 200-300 phone. I paid only 30$ at Metro. No problems yet, phone works like a charm, excellent screen size and resolution, great processor. I here so many people whining about this phone, really? Then go dish out 300-400$ for the phone of your dreams. I 100% recommend it and thank you Alcatel for making great phones available at great prices for the working man like myself.

  • I went to update my phone and it has been on0% for over a month now what do I do if I reset it will I lose my stuff

  • It wont update what do I do it has been saying it is updating for over a month now

  • its sucks because it keeps crashing

  • Personally I love it. I can't believe the price its selln for with the the appearance and overall capabilities it offers.its everything I expected it to be and more.the salesman I talked to at met&ro store really down played it,danced around it both during his pitch and also when I questioned him about it.he was pushing the galaxy the lg90 and 70 . when he saw he had no chance of selln me a 3 or 400$ phone he really pitched the hell outta the zte savvy or something like it by zte and even two other phones in the 50$range 1 Samsung light and a water proof unit by some offbrand unit began with a k I've seem a lot item in the past 3-4 mo & they offered similar memory price & apps but not near the appearance ,processor capability , or upgradeable memory & especially not to mention the phenominal screen size and resolution that Alcatel offered in the fierce 2. So I kept dragging him back to the fierce when he was discussing the alternatives to buying a 400$ galaxy 5 and I kept bringing to question The amazing similarities in qualities that the fierce had to the400$ galaxy five for less than 25% of the price and was the only phone of near it's cost that shared that many important similarities & the only one that shared its screen size!its an excellent phone for the money and since I'm a middle class working man with children I really appreciate alcatels dedication to producing a great alternative to buying a 400$ cell phone,and offering people that don't have disposable income the opportunity to own a good cell phone that I can enjoy high speed internet, quality photos,crystal clear conversation with and without a headset and high quality sound volume and HD pic for streaming music videos n much more! Thanx alcatel congrats on the homerun you hit with this phone.

  • Mine works fine. Service drifts in and out sometimes but all providers do that where I'm at...for the price and rate no complaints..always has phone service the web does tend to drift in and out..but hey I'm in the boonies where most won't work at all..I'm really impressed with is the fact that I can program the phone on other towers...people should learn more about there phone..

  • Well I don't have any problem with this phone, I had it for 4 months. Most of you people complaining how bad this phone is, But tell people exactly how much crap you downloading on this phone. hey you get what you pay for. If you download lots of crap obviously its going to work like a piece of crap! Enough said :))

  • Does your number auto appear in facebook app

  • I hate it. It has been frozen for over one hour.

  • I, sadly, have to agree.

  • At the price point, my only reasonable complaint is that, in temperatures below 40 degrees Fahrenheit, the center of the screen is... messed up. I'm not sure how to describe it, but if you're in a cold area (assuming this is not just happening for me) don't buy it. The messed upness is pretty noticeable, and bugs me all the time. And no, I don't jam my finger into the screen. I'm a normal user.

  • It's really a good phone for the price. It is pretty fast. The one con of the phone is the touch screen ita not at all sensitive but overall it gets a 7/10

  • What carrier do you use. Because I am gonna be with iwireless when I get mine in a few days.

  • The phone works fine for me I've had it since Christmas and I can't really complain since I only paid $50 😏 the only issue I have is that I put my SD card in, and it tells me that my memory is full but when I go to my gallery to load images and videos from it, it says no images/videos"

  • It won't let me download my music to my 32 SD card this freaking suvks Asss I'm pissed

  • First of all, the price should have told me all I needed to know! I had to hard reset 3 times in the two weeks I've had it, It for some reason will not let me get or transfer pics, music etc from my computer, google play doesn't work most of the time... I could go on forever... this phone is absolute garbage!

  • It works great for 4 months don't buy it. After you use it for 4 months it gets slower,the only way to fix it is to factory reset it. And then you loose everything. Its not worth it. :"(

  • I just bought my phone and so far no problems. I did have a boost phone and even with my 32GB SD Card it was extremely SLOW but I did have it for 3 years. This phone is fast and for now it's doing everything it's suppose to be doing. I'll get back with you in a few months..hopefully things will still be the same.

  • I have been using this phone since January. I think that my biggest problem with this phone is that it does not allow for removal of a number from the folder. It does allow deleting while typing.

  • I have been using this phone since January. I think that my biggest problem with this phone is that it does not allow for deletion of a number from the folder. It does allow deleting while typing.

  • It is a very very bad phone !! Since the first day I can not delete contacts, shut of all the time, can't update apps, is goin to the trash....DO NOT BUY THIS PHONE, IT IS A PIECE OF SHIET !!!

  • meeeee too 😡

  • my phone worked just fine for 6 months and all of a sudden, the right bottom part of the screen shits out on me and i cannot text or press anything in that area...have to keep rotating in order to text. what used to take a few seconds now takes 2 minutes. don't get this phone.

  • I totally agree. I took my phone to the store twice and called customer service 4 times and couldn't get my money back, and I bought 2 phone's that don't work. The T-Mobile takeover sucks.

  • THIS PHONE SUCKS!!!!!. When it's online, it works well but it is constantly throwing me offline. I get error messages, can not load messages. try again later messages, etc. Unfortunately I bought 2 of these PIECES of CRAP. I have replaced one with an LG which I love and the other one is using the house WI-FI until I have the funds to replace it. I would say it was a fluke if it was just one phone, but 2, that's a manufacturing defect. The phones were bought months apart.

  • Does anyone elses phone not register tge sd card, I cant download anything

  • I think it depends on who all of y'all are with b/c none of that happens to my fierce 2

  • This shit is stupid and can't receive text messages when sent I will get it hours later but overall this a pretty good damn phone

  • I have the Fierce 2 and it shuts down on its own itvsay I have memory but when I try to download an app it says insufficient space This phone sucks and the person at the store told me its a manufacturing glitch call the customer care so I called and that number don't even ring never again I guess spending a few hundred is worth getting a good phone that works DON'T BUY IT!!!!

  • I've had this phone since July. Technically I've had 6. When I got it, it was perfectly fine, until I found out the camera sucks, it doesn't connect to internet, it freezes and/or shuts off on its own, in some places it won't let me call or text. I also have to restart my phone more than once each day. I don't have enough money yet to get a different one but I can't wait until I switch. I can't stand this phone. I highly suggest you choose a different phone.

  • Facts and it be getting my friends mad

  • I got this phone a few days ago, and it's working fine. Aside from the horrible camera and the 2gb of storage(I spend most of my time deleting stuff using the file manager), it's a pretty good phone. Apps run fine, has Android KitKat, and the internet works well for me. Faster than my other phone, which has been doing better than this one.

  • Its a bad phone. Had to get the warranty on it. When I got the first phone it started having trouble one hour later I owned it. This second one is having the same trouble. Piece of shit phone. NEVER OWN IT

  • That's happen the same with mine. I went yo the metro store and they told me I have to pay for a new one and they need to see when shot off and on

  • So.e reason I can here ppl but they can't here me when I talk

  • My phone is doing the same thing with the slow internet and I got it on the 21st

  • I got this phone 2 days ago and it wont receive my text messages, or I'll get them hours later. The internet is slow too. I dont know if its the phon,.company or the signal.

  • I purchased this phone through metro and I accidentally dropped my phone not even 3 feet and the glass shattered and they said its not under warranty

  • I've had this phone for about 3 moths now, and it's really giving up on me right now. I had no problem with anything, it was working just fine, and I had to exchange it a couple times, and then out of nowhere yesterday, it keeps on having this message popping up every 5 seconds and looking it up on the internet was no use. Not even a month ago, I had this happen to me more than 6 times, where it would just freeze at a random page and the battery is non removable, so I had to let it die to make it work again. Just saying, this phone would be okay for two-three months. MAX. I just had to wait three moths to switch out oof t mobile and switched to bell, and it's way better, i have better service, but my situation is this 'com.android.phone' keeps coming up. But, overall, this phone is no good, the camera actually sucks and i always put filters on my pictures to make them look good. So, if I have a phone I want you to stay away from, it's this one.

  • I've owned it for the past few months and it's an ok starter smart phone for newbies and you can do pretty much everything a more expensive phone can. HOWEVER, the camera is terrible, like, laughably awful and if I had known it would be so bad I would not have bought this phone. The pictures are blurry and the colors are ugly. I can't share pics on instagram, twitter or facebook because it's so awful. It can't scan qr or bar codes either. A good phone if you only ever plan on reading social media and sharing text not photos.

  • I just got the alcatel one touch fierce 2 only two weeks ago and it shuts off and turn back on at least twice a day what should I got do

  • Metro pcs has the fierce 2 for $79 and $29 after rebate

  • I have had this phone for less than one month and exchanged it and it still DOES NOT WORK... Every since T mobile took over Metro nothing works right..Sim card is in phone but phone says its not,won,t stay charged and no internet.,Metro can take your money but don,t want to return it when the phone is no good.That is very BAD Business and I will tell all not to buy from Metro .I will use any other except Metro from now on, Customer service make u feel like you did something wrong

  • How did you get this for x-mas? xmas is on the 25th

  • Yes I agree

  • The same thing happened to mine. i got it for christmas and though "wow its cheap, reliable, and i can do just about anything with it" but almost a year later wile I'm at school right after it finishes i try to turn it on but nothing happens. I do the 7 second, the 15 second, then a try the factory reset, and the the hard reset, and still nothing worked. Bottom line if you try to make this phone last don't even bother cause it will just give right out on you so don't even bother with this HORRIBLE PIECE OF JUNK

  • Overall this is a pretty good cell phone but if you want to take a good video this is not the right phone for you. So I have had 2 of the Alcatel One Touch fierces in the past year and the video still acts the same way. If you push the button to take a video the video would come out dark unless you are outside in the bright sunlight and even then it still will come out dark sometimes. When you make a phone call and you have it to your ear it would start going into other stuff such as the phone settings or your text messages as if someone else was controlling it. This has happened to me about as many times that I have done this and when it goes into other stuff and you pull down the notification bar the screen will start blinking on and off. What ever company made this phone needs to get a hold on these phone problems.

  • Im having the same problem I can only make calls if im using my speaker phone. And when I do call someone not using speaker phone I cant hear the person on the other line,but they can hear mme just fine

  • Im having the same problem I can only make calls if im using my speaker phone. And when I do call someone not using speaker phone I cant hear the person on the other line,but they can hear mme just fine

  • Okay, I know this phone was pretty cheap, but it is horrible. At first, I loved this phone! It was bright, had a soft screen and did everything I needed it to do, aside from the HORRIBLE camera, that you can't touch focus btw. Anyways, a few days later, I plugged it up to charge it on my computer, and then the screen went out! I looked it up, and more people had the same problem, apparently if you charge it using the computer, the screen goes blank until the battery completely dies, and then you have to charge it again. Anyways.. Well I fixed that after 48 hours or so, and the phone ran smooth for a few months. THEN, the screen caught a glitch, and if I tried to press something on the bottom of the screen, it would press something on the top instead. If I tried to type a Q or an E, it would type a Z or X. Well only 10 months into having the phone, the battery is trash. It will freeze and shut off, then just turns back on when it feels like it, and since the battery is non-removable, I can't do anything about it. It constantly reboots itself, and just turns off when it wants to ALL DAY LONG. It doesn't stay on for more than 45 minutes at a time anymore.. It's kinda' sad. Anyways, I know it's cheap, but I mean, for a few more dollars, get the BLU 5.5S, it's amazing! Pretty much a cross between iPhone and Galaxy. :) Although, if you like to replace your phone every few months, this one isn't all that bad for 4month use tops. & INVEST IN A NICE CASE. Very sensitive screen.. OHHHH one more thing, lay off the apps. It will make your phone slow and annoying.

  • I have been with tmobile for 8 months, had a evolve and two fierces, bad horrible problems with phones, corp hqts and worst of all offshore customer service, am going to new carrier (sprint) tomorrow..run run away from them

  • I BOUGHT THIS PHONE 2 weeks ago. Pretty good except what sucks is that it only has 2 gb of storage and even when u have space big enough for the app it says insufficent material go figure

  • I have had my phone for 1 day and hate it. It's very non user friendly dose not get signal for anything I hate it and will be taking it back. It's hard to do anything on it, it's extremely slow every time I make a call it either cuts in out so bad I can't hear the person I'm talking to or it drops the call.

  • In the long agonizingly painful 9 months I have had this phone I had to have it replaced once due to the lock button quit working! I had to change my lock settings to where it stayed on constantly and always had to carry my charger because I never knew when the battery of death would strike! So I got it replaced! Yeah everything went back to fine and dandy until now it's 4 months later. . The "New" phone they gave me now has multiple problems!!, First off it can be sitting on the charger for an hour and miraculously it's losses what battery life it started with! (No it's not the cord I've used multiple ones to get it charged!) Second, my screen is trying to remove it's self by the volume buttons... In all honesty I absolutely loved this phone in the beginning, but if you're like me and like to be on your phone some during the day. Then I strongly recommend another phone! While texting it deletes my words, tries to press a Q when all I'm trying to do is use the T. Now if you're like my mother in-law and you're looking for a starter touch screen. Then by all means go for it! My mother in-law has the same exact phone bought the same exact day and hers has the little problems like can't edit certain notifications, ringers, etc.. But yet she like never uses it! But I strongly recommend not getting this phone and going with a better option!

  • remove one touch fierce off the market forever!! not playing. serious! camera issues and more problems! should be... so mad. terrible android! no! bad product technology! america get discipline!!!

  • Foe the price there is nothing better. I bought it when I switched to T-Mobile. I traded a Samsung Galaxy 3. This phone is perfect or me. I recommend using a computer program Wondershare Mobile Go. using a USB cable it allows me to delete add and install aps photos and video to my phone. You can set it up to turn on and off to save battery life. The battery is great sound quality is perfect Yes the camera is low quality. But overall this phone has outlasted all my previous phones without giving me fits. I just plain like this phone.

  • I had this phone for a year before it begin to mess up and honestly i think its messing up because all the apps i have downloaded. I was happy with this phone.

  • My messages don't come in that quick or my notifications , is their something I can do to fix that ?

  • I don't understand all of these negative reviews. I had a hand-me-down Alcatel one fierce which was heavily used by my father, and it worked great. I will agree that in low lighting, the front facing camera can be a bit dull, but if you are in a moderate to well lit room, or outdoors it is excellent. No problems with the rear camera. As per battery life, it is EXCELLENT on the automatic brightness setting. The screen will adjust in different light. When in a bright room or outside, I have never had a problem viewing my screen. When on a manual higher brightness setting, admittedly the battery life diminishes much faster. That being said, if kept on auto, it lasts well over 12 hours and I have never owned a phone that charges faster. Quite honestly, for the money you are paying for this smartphone, you can't ask for much more. Sure it is no galaxy, but compared to most LG products, it is MOST DEFINITELY what I would consider a high end smart phone. I now have a Fierce II which i purchased myself and any bugs that the one may have had have definitely been eradicated, I would say that the Fierce II is certainly in the same league as a Samsung Galaxy, but that review will be posted for the actual product as to not cause confusion.

  • Your product is THE WORST ANDROID I have ever owned or purchased. I not only wont buy any more of these products , I will give them a bad review whenever and wherever possible.

  • same problem with mine

  • Just plug it in, it will install the drivers and the PC will recognize it as a USB massive storage unit. CDs are getting the boot nowadays.

  • How do you upload pictures to my desktop if I never received a CD?

  • I can barely see myself on the camera even when it's very light where ever I'm at..... Need a better camera with good focus

  • Same problem for me. Massive issue with power button function for many users of this phone. not much of a phone, if you can't turn it on... How about producing some better phones for your customers Tmobile?

  • Y cant I download pictures on it ????

  • I just got this fierce phone and I can't get it to answer unless I have the speaker phone on. Can anyone help me?

  • Hold setting button for recent apps.

  • When I press my home button it says "no recent apps" or it just don't work.

  • Amzing

  • Horrible phone. After having it for 3 months the power button broke down and it loves to restart whenever it wants to.

  • I have this phone and it has some cool abilities but some cons as well. The front camera is poor...it's foggy and dull unless you have an excellent amount of light. The regular camera is sometimes dark for no good reason especially while recording. You can't title your notes. You don't have many options for personalization on things unless you download apps. The battery life is ok, but WiFi will drain a lot of it. However, it does charge fast. While on the internet, it can be sluggish and sometimes it will take long while trying to send a MMS. You also can't remove the battery but that shouldn't be much of a problem because of its Power Off and Restart options. As far as I've witnessed, it's also pretty durable when dropped. Overall, it's not a bad phone...especially as a first our second phone for a teen.

  • I have space on my device and when I try to download an app phone tells me I haven't enough space

  • I have space on my device and when I try to download an app phone tells me I haven't enough space

  • I have space on my device and when I try to download an app phone tells me I haven't enough space

  • It keeps saying I don't have space when I obviously do

  • Horrible battery life!

  • How to change contact search from case sensitive to non case sensitive ?

  • Okay so I like the phone itself, it

  • very nice phone love it.

  • my idol 2 get blocked because thre are not enough room to save the snapshots i took. Camera seems to work properly but I can´t erase snapshoots that are files in the sd card nor the phone what can i do?

  • my phone goes black during calls and freeze every time very stressing the battery does not last.

  • Locked bootloader... Bad front facing camera; extremely dark and fuzzy unless it's very bright. The main one is decent, but can't do close ups. Need an SD card to make phone really useful. I like that it lowers volume when headphones get plugged in, so I don't get blasted with sound. First one's screen went out for no reason within 2 months, but was able to get it replaced within 10 days. Had to pay for shipping old one back. They gave me a free shipping label with new phone, but I had to mail mine back before they would send new one.. So it was useless. I like it for now, but would not buy again.

  • My phone is not reading my 16gb SD card n I dont no why... it was working and now its not.... Ive had this phone ( alcatel one touch fierce) for almost a yr and I never had a problem n my sd card has been in this phone since I got it. Please help

  • this phone sucks . its low on storage . i downloaded one app and its saying that my memory is full. the camera sucks and so does the phone i just hate it . whenever i answer a phone call it immediately hangs up and whenever i plug my headphones in the musics get quiet

  • It totally sucks an internet runs horribly

  • I like it

  • you can't even take the battery out, and when i'm recording every thing goes black i don't like this phone i returned mine so don't waste your money on this phone that's all i have to say about this phone.

  • I like the phone. It's convinient but one thing is that the camera is sucky but yeah other than that it's perfect👌💕

  • It's a bit sluggish, and the camera doesn't work as well as I wish it would but it's usable. My LCD screen went about a month ago, I still use the phone, however, even though it's a bit difficult to see the screen. I like it. Just the camera is a bit annoying, and the irremovable battery. Nice size, quite convenient. Slim and easy to fit in your pocket.

  • i have followed the procedure of changing my alcatel one touch fiece to read 3g but still reading 2g

  • Okay this phone sucks. One, the camera sucks unless you have a lot of light, 2nd my music randomly starts/ stops playing when I move my head phones and the message settings suck too. At least give it a good update

  • Okay this phone sucks. One, the camera sucks unless you have a lot of light, 2nd my music randomly starts/ stops playing when I move my head phones and the message settings suck too. At least give it a good update

  • I like this phone except I am a dance teacher and I like to take pictures and record stuff. But it won't let me record unless it is sunny outside. Inside everything goes black

  • I like this phone except I am a dance teacher and I like to take pictures and record stuff. But it won't let me record unless it is sunny outside. Inside everything goes black

  • How come whenever I have my headphones in and I am watching a video or something my music will randomly start playing and puts my video on pause? Anyway to fix it?

  • I can't watch videos no more for some reason and I can't use my Internet either so can somebody help me with my phone .

  • I have one of these phones and so far I can overall say I like this phone the only problem I'm having is deleting comments on Facebook is there a way you can do it please let me know.

  • I like my Alcatel phone very much it easy to use.

  • My fierce is crappy. i am fine with the display quality and can even get by with the audio quality. When it reboots 5 or more times a day randomly and drops calls that is just too much to deal with.

  • Ok. I just started using this phone and so far everything works greaat. Yes u cant compare this phone with iphones and galaxy but if u are a simple phone user u will like it.

  • The Alcatel One Touch Fierce through T-Mobile is a piece of crap. Worst phone I have ever owned. The first one I got when I signed up with T-Mobile didn't even work! Speaker feature sounds like Charlie Brown's teacher . . wah-wah-wah. Drops calls, have to re-insert SIM card every time I am in a dead-zone for any length of time. Have had many trips back to T-mobile because the SIM card does not lock in to place! Would NOT recomend this phone to my worst enemie!

  • You cant hear the videos

  • it sucks! its messing up it wont turn on and when it does it says i have head phones in wth!

  • I am not able to transmit my videos. My Family Mobile place a work order to get this fixed that could take up to 72 hours. Does anyone else have this problem and have you resolved it yourself?

  • I like this phone.

  • The camera does not show anything when I have it on outward... it goes...BLACK...

  • This phone is definitely no Samsung but it'll do, the one problem I don't like is, the fact my gf can tell when I'm on the phone, from her end it says "call waiting" and I freaking hate that, is there a way to change that somewhere?

  • Not bad overall for a low budget Android. Other than that the touch screen can get a little funky I would recommend this phone to anyone. Tmobile just updated this phone last week with "improved stability" but I haven't noticed anything different. Does everything that I need plus with os 4.2.2 you can install everything to the SD card unlike 4.4.x Android software.

  • Replace your sd card

  • Exactly. Same happened to me. This is why I absolutely abhor Alcatel and its products.

  • I've had this phone for about 8 months now. For the first 6 months or so, this phone was great. Then, about three weeks ago, it went absolutely haywire!! It was fine when i got home that afternoon and put it on the charger then i left the room to eat dinner and, when i got back, it was like the phone lost control. The charger port broke, the screen went black and i couldn't use it, the lock button was shot, then (the really weird part) it randomly shut itself off (fully charged may i remind you) then would attempt to turn itself back on but would only get to the OneTouch screen then do the whole process over again. It's been terrible since then.

  • have trouble connecting my phoine to my tv does anyone know what i need to do ive brought several different hdmi/micro usb but unable to see on tv. if anyone knows what im doing wrong please let me know

  • Go to your file app and you should be able to delete files that are not needed. That's what I had to do and it worked.

  • Very pleased with my One Touch. No problems with camera, internet connection, or phone use. Tons better than my last phone.

  • Phones (two different lines) worked pretty well for a while but recently began having difficulty running updates on both. Due to reception issues at my daughter's college I needed to switch carriers immediately. Nokia and LG provided unlock codes almost immediately. Alcatel? It's three days later and I'm still waiting. If this is alcatel's way of showing how much they value their customers, they can count me out. I'm buying two new phones and they won't be alcatel's.

  • I hate this phone very much! It's always freezing and the camera doesn't work. And I just recently updated the phone, and now it doesn't let me enter my settings even though I have restarted my phone over 20 times. I do not recommend this phone. It sucks !

  • I bought 2 alcatel fierce phones in Dec. 2014 in May both phones messed up. I sent them back I have had several conversations with folks. Finally they sent me Concord back. So they have 300.00 worth of phones and I have a 49.00 piece of crap.

  • Honestly, I hate this phone. and honestly you have no taste for smartphones

  • Honestly, I love this phone. The gaming is great and it has a great 1.2 ghz quad core processor. I also love how you can select where you put your apps and other media, so you can put all your apps to the sd card directly

  • Overall, this phone is great. I've never had a problem with it...texting is easy, call quality is good, never freezes or lags. I wouldn't call the battery life extraordinary, but it's definitely not bad, especially if you compare it to an iPhone. My biggest problem is a minimal concern, and that's the camera. The front camera is pretty low quality, and it takes a lot of lighting to get a good picture on it. The rear camera is pretty good, unless you want to take a video. You have to be outside in the daylight to get a good video; any other time, it's practically pitch black. But that doesn't take away from me loving this phone.

  • Alcatel One Touch Fierce can't make WIFI calls? I just make a WIFI call with my Alcatel One Touch Fierce and it was one of the best quality calls I've ever made from a cell phone.

  • Anyone who hasn't had a problem in their first 6 months.. Just wait another 3.. I had mine 9 months and am experiencing problems. The screen has gone out. I don't have service so I just use it as an alarm clock and mini tablet.. Now I have to go buy another phone,

  • Same issues. Go into email settings and unchecked the boxes for the time it automatically updates your email. Doing this option though, you won't get updates on email alerts. You can then check it time to time when its convient to you and delete emails with no more hassles of then reappearing

  • Geez why is everyone getting so mad at this phone like this is football geez

  • When on contact's page.... you will see 3 little dots. When you click on that, you cwn edit the contact info.

  • This is a great phone. Not perfect but definitely worth it for the price. Switched from Galaxy S2. I've had this one for about 7 months now and still works like new. Battery life is amazing, I even use a live wallpaper which I never could do on other phones. The display, connection quality for phone and data, and Ram are all great and do the job for me. Only cons would be I haven't been able to use any barcode scanners and the volume is slightly quieter than what I'd like it to be. Definitely would recommend an SD card. Never had any freezing issues except when I tried updating every single app away from a WiFi connection. Dumb to do so anyway. I had ATT before, Tmobile now, all call quality is same around town, way better at home than before because of WiFi calling. I was able to uninstall bloatware without needing to install anything extra. Overall totally satisfied with price and phone.

  • I have this phone and for some reason most of the things that people say is wrong with it doesn't happen with me. I'm just scrolling through the comments right now and sometimes I'm wondering if we're talking about the same phone. The phone you guys have sound terrible. The one I have none of these faults.

  • I just wanna know why can't I watch videos I like the phone but it never plays videos suck

  • As far as im aware you cannot edit the lock screen.

  • My one touch keeps telling me to replace my ad card but it has plenty on room on it. I turned it off and restarted it, and nothing is working... Please help

  • The biggest complaint I have is that I cannot, repeat, cannot delete emails. I send them to trash, use the delete key and damnit, old emails continue to show up even after a month! Its irritating to say the least. I would think that when you say delete, it should delete. Any help would be appreciated. Aray

  • I want to remove the text message preview from the LOCK screen. You can't drag it anywhere because the screen is locked. When you unlock the screen, it disappears. Help?!!?

  • I been trying to download apps but it says no internal memory, but in setting I have it set to everything saving to my sd which has tons of space..someone help me fix plzzzz

  • Phone dialer, contacts, click the picture, click picture again, then hit the bottom right 'multitask' key. Select edit

  • Yes you can you have to download the sound

  • Battery is not removable, no biggie,I never had to replace battery, before upgrading. Pabloaa

  • Battery is not removable, no biggie,I never had to replace battery, before upgrading. Pabloaa

  • Happy wit phone. Can not figure how to delete/edit contacts. Would appreciate link to help. My first smartphone, don't have a clue what I'm doing. Thanks for any help, Pabloaa

  • I've had zero problems.its done me pretty well,however I would not buy again. Not even a newer version. U get what ya pay for and u should h aware of that at purchase

  • Whats wrong when I can't other caller cant hear u

  • There's a lot that could be better about this phone. For example, I'm tired of hearing the dumbass default notification sounds. Yes you can change them, but you can't download a ringtone you like and apply it.

  • Matt I'm just expressing my opinions here and I have the right to. If you don't have the balls to let others point out the faults in alcatel then don't come back. Grow up man.

  • The only thing that is hilarious is your ignorance about the reality of this phone. Alcatel phones tend to have more lemons than any other brand you probably got lucky.

  • I think that list of complaints by anonymous is hilarious. I've had the fierce for about 8 months and I do have complaints but nothing as ridiculous and blatantly untrue. If you go by "you get what you pay for" then you're probably coming out ahead with this phone, when you realize something you don't like, think about how much you'd have to pay for something better. Personally, the front camera on mine has never worked and I really wish I would have taken it and exchanged it when I could have, but that's my fault for not doing so. I don't like that if you turn it off while connected to a computer it won't come back on. And in the last two weeks I've had to factory reset due to freezing up. But all in all I do use the hell out of this phone and it's a big step up from the wildfire I had.

  • Not all of us have the problems you describe. Your hatred for this phone I believe goes deeper than the phone itself. Ever tried therapy?

  • I dont understand why everybody is hating on this phone! I have it (only as a temporary phone) until I can afford something better like an iPhone 4 or 4s. But honestly I think it is great. Quit hating. It is designed for calling and texting. It runs apps and games fine. And it is a phone, not specifically a camera, so consider yourself lucky you have one added (with a flash as a bonus!). Also, it is only $129. So dont even expect it to have high end features. For a cheap phone, I am surprised it has a quad-core processor! And my battery lasts all day which is a good thing! I love this phone I give it a 5/5

  • No it does not but it does have a front facing flash

  • Yes, to the left of the ear piece

  • does this phone have a led light in the front

  • @santi one reason why I hate this stupid phone is that it can NEVER access 3G but only toggles to 2G. this phone is the worst of garbage

  • its good i like it specially its to light but my 3g Sim card working only as 2g and can you tell me what i gave to do ?

  • This phone is no good the screen goes out on you the volume is very low I am so sorry I brought this phone it is garbage only thing I like is the camera it takes very nice pictures

  • Go to the play store and install adobe reader. Problem solved

  • And I've forgotten to mention that recently with calls, my phone would allow whomever I'm speaking to to hear me with clarity but would leave my side of the conversation dead silent. I have no idea why that is but it's been happening recently alot.

  • Just to be a third party and third opinion, I've had the Alcatel since like February and while it is the best phone I've had yet, it has its issues. Yes you do have a bigger SD card but I myself cannot afford an SD card as big as yours to avoid my lagging issues. Especially when my phone is updating apps, I can't do anything else with it because it freezes for a couple of minutes. Also, with the PDF, my phone doesn't open those, it will always say it can download it and it does but it never opens them so I don't really know what to say on that one but I can tell you that my information was "given" to me.

  • 16 days after I bought this phone, it turned off, sent it In and paid $10 for shipping. Waited a month and a half to get the same phone. A month later it turned off again. No picture at al. Paid $12 bucks for shipping this time. Waited another month and got a new one"supposingly" not even a week later this phone turns off at work after an 8 hour shift never did the other do that so when I got off work I charged it up to 75% charged set the alarm took it to bed with me at midnight, woke up at 7:00am with the vibration of the phone turning off and when I went to grab it, it burned my hand. It was extremely hot. I am so ready to tell these people off but where will it get me. Extremely disappointed!!!

  • my 2nd alcatel..and when i txt phone shuts down..cust serv..wont give new model..tld me metro would thats a lie..phne sux even web cant type.turn phne off bogs typng..now i cant watch vid an dwnld sux dnt wrk.

  • @anonymous You may want to research a little the talking points you have been given to discredit this phone. 1. I don't know about 3G (and I don't care). 2. So you are attacking T-Mobile as well as Alcatel! Hmmm.... 3. Fierce DOES have an average quality flash. As for the pictures quality, phones are NOT cameras. They are intended for casual capturing of instant moments which would otherwise be lost, when a camera is not available. The picture quality varies from one model to another, but CHECK THE PRICE! 4. As I mentioned, I've downloaded and installed 80 apps on this phone. I still have over 750 MB storage space and 200-250 MB RAM available. This is more than enough, even for an apps junkie like me. For those who use the phone to take and store thousands of pictures nobody ever looks at, I have news for you! There is a slot on the phone for a micro HDSC card(up to 32 GB in size). 5. The phone has built-in wifi calling (it's one of the reasons I've purchased it), but the app is very poor. Using Google Voice instead, solves the problem 100%. 6. My phone was never laggy and never froze. As I mentioned, the lemon percentage for the Fierce is probably higher than that of the brand names. It is something a reasoning person can live with when he/she pays for the Fierce less than 20% of what's paid for a high end brand name. 7. On all the Android phones I ever had I've installed the Multiling keyboard, because I need the diacritics when typing in other languages. On this phone, it works as well as on any previous phone, with none of the symptoms you mention. 8. I don't know what you mean by ugly display. Personally, I think the phone looks cool. As for display quality, it is not a Retina, but CHECK THE PRICE!!! 9. The battery on my phone lasts about 12 hours. It is the same or better than any phone I ever had. 10. I have Office Suite 7. It can open AND save in PDF format. I also have Moon+ Reader which can open many eBook formats, epub, mobi and pdf included. The PDF Utility Lite can split, join and extract images from PDF files up to 1.5 MB in size. The CamScanner can save pictures from camera or storage in PDF format. It is obvious you NEVER used this phone. 11. This is at least the third time you mention some criminal history Alcatel has. Although an important player on the European and Asian markets, Alcatel is a new comer in the US. Therefore, while most Americans never heard of Alcatel, you keep mentioning this corporation criminal history, while not knowing Fierce works fine with PDF files. Again, obviously, you use talking points GIVEN to you.

  • Actually, the phone is made by tct mobile of hong kong. Alcatel lucent sold their stake in the company a few years ago.

  • @Anonymous I've read a lot of messages with your exact style. You seem to be a fixture on this board. The Samsung Galaxy S5, which is really a great phone, sells in average at $575. That is almost six times the price I paid for the Fierce. This is VERY important for people who reason when they buy something. As opposed to those who spend money to show off their belongings. The percentage of lemons among the Alcatel Fierce is probably much higher than among the high end Samsung, Apple, Nokia or Sony phones, but you can buy the Alcatel several times and you still don't pay the same as you pay for the brand names. Apple makes the best hardware, but they charge five-six times what it costs them to manufacturer a device. That's why Samsung was able to snatch most of the market share from Apple (they sold items almost as good at more reasonable prices). Alcatel brought to the market this phone which by any stretch of imagination is not six times worse than a high end brand name. It performs actually extremely well and that scares the hell out of the other players. As I said, since your comments show up many times on this board and you sign as anonymous, I suspect you may be just doing your job when you vehemently criticize this phone. If somehow this is not the case, I really feel sorry for you!

  • For those not convinced of why this phone SUCKS here you go: no 3G only 4G or 2G sponsored by two bad carriers T Mobile and Family Mobile camera that can't take clear pics and no flash only 4 gb storage can't perform wifi calling very laggy keyboard too touch sensitive freezes often ugly display terrible battery life can't read PDF files made by a company with criminal records All those optimists UNDERSTAND NOW???

  • By the way I AM NOT a rival manufacturer. I'm just a pissed off customer who was fooled by this piece of crap's cheap price.

  • For ANY DAMN PRICE EVEN FREE this phone is NOT amazing. Really???You SERIOUSLY said that the Samsung GALAXY S5 is not much better than this stupid phone???WHAT is WRONG with you? Are you on drugs? Samsung is a company with a great reputation while Alcatel has a history of crime. The positive reviews are probably from T Mobile or Alcatel workers who are trying to promote their garbage.

  • I'm a Windows Phone user, but I needed an Android to run some business apps not available for WP. I've bought the Alcatel Fierce from ebay, new and sealed for $97 with free shipping. I'm really furious after reading so many negative reviews about Fierce, without any reasonable explanation of why. For this price, this phone is AMAZINGLY good! Under the ALL tab of Applications Manager, I have 240 apps, 80 downloaded and installed by me. Available RAM is 200-250 MB. I had the phone for about six weeks and it never froze and never lagged. I have Comcast app TV Go and Limo TV. The phone plays HD TV channels in full screen with no dropped frame and no artifacts! The quality of TV on this phone is incredible! I don't play games on phones, but I've installed for testing Aircraft Combat. The game runs without dropping any frame, regardless of how many moving objects are on the screen or how fast you move through the scenery. I'd say the voice quality is low end of average, but very loud, including on speaker. The only really bad function of this phone is wifi calling. What I hear during a wifi call and what I'm told it's heard on the other end is VERY bad! The wifi calling app installed on the phone is very poor. However, I'm using Google Voice to call through the Internet, and that works impeccably. NetFlix, YouTube and any other video streaming service works as well as on my laptop (with an i7 quad core processor). I very strongly suspect these so many negative comments about this phone are planted by rival phone manufacturers scared that a competing device can perform at such high quality at a really low price. I am IT and my daughter (Samsung Note 2) and her husband (Samsung Galaxy S5) give me their phones to configure and maintain. Except for the larger screens (which I hate), the better image quality and the wifi calling, there is nothing which works better on those very expensive phones. I recommend this phone to anybody who wants to own a smartphone with all the bells and whistles expected, working VERY WELL and costing a LOT less than the ridiculous prices charged by the brand names.

  • btw I meant "don't do it" in my previous post

  • This phone doesn't deserve ANY good reviews. The people who made it need to find a different job. If you're not going to put your full effort into making or doing something, then do it. Same goes for Alcatel. I would love to see Alcatel withdrawing from the smartphone industry.

  • If you need to deactivate apps, that just means this phone isn't fit for its job. The sooner the world gets rid of Alcatel, the better the planet would be. Alcatel, I hate you so much I really do.

  • what is wrong with this phone???did you seriously ask that question? i'll tell you what's wrong. it's a poorly designed phone with many technical flaws built by a lousy company with criminal charges!!!doesn't that say enough already???

  • I've had this phone since Christmas 2013, and it has been a pain. First, the video camera wont work indoors--the video is black. Second, I've had an issue where it wouldn't charge for several days, then suddenly, it did. Third, I've had a problem where the screen wouldn't light up after I finished a call--had to remove the SIMM card. To sum it up, my phone has had issues that I consider unforgivable. I wish I had a Samsung or something else, but I'm stuck with this dog.

  • I was wondering how I can use both my Bluetooth and my navigation system at the same time or at least each of them working in tandem. When the blue tooth is activated the navigation stops giving verbal driving instructions. Anyone else notice this.

  • This is my first month with this phone and I'm surprised: Not problem at all! If you're experiencing 'laggy' issues, I'd suggest you to deactivate some applications and other stuff for sure you won't need, like the live wallpaper, Street view, etc. You can also disable 'MAPS', and enable it just when you need to set up the GPS, the point is you should figure out how to handle he low memory and capacity. To be a very 'limited' phone on paper, I find it very useful, fluid and responsive...

  • Not enough reviews are aimed at leaving a good review. This is going to be a good one. Ive had the Alcatel One Touch Fierce for a few weeks now and it has survived me better than phones at twice the price. For the money this is worth it. I encourage anyone on a budget like myself to give this phone a try.

  • I really don't know what all the fuss about this phone is??...I have 2 of them one for me and one for my wife, we have had them now almost 1 year and "STILL NO PROBLEMS" with them. Texting..no problems Internet...no problems...Calling or receiving calls...no problems...picture taking and sending pictures from either phone...no problems...So my question to all of you is...What the heck is wrong??...My phones are great, and I will not change them for no mans money.

  • Click on the contact name so just the one contact is displayed. Then at the top to the right of the star, click the menu(3 dots). You will have the option to edit or delete the contact.

  • this phone is way worse than laggy!!!plz don"t buy!!!if you do you will regret it!!!

  • there is nothing good about this phone!!!it will never survive in the smartphone industry!!!

  • BULLSHIT!!!This phone has NO VALUE!!!Sorry about the harsh words but this phone has made ME VERY FIERCE!!!It's a total ripoff, even if you're on a tight budget. But if you are plz get a flip phone even the LG ones are WORTH MORE at least you get what you paid for.

  • YOU ARE WRONG about the IPhone. Downgrade???Seriously???The only downgrade in the smartphone world is this stupid piece of crap called the Alcatel One Touch Fierce!!!You must be out of your mind if you think Alcatel is better than Apple.

  • Don't waste your time!!!I suggest you switch immediately.

  • Yep this phone is quite faulty, very very faulty. And plz don't try contacting customer service, they won't help. Alcatel, I'm done with you.

  • I had this phone for 4 months and it has a headphone symbol that wont come off and I cant hear when on the phone with someone and the screen goes black

  • Fun fact: The company which made this stupid trash, Alcatel-Lucent, got in trouble with the U.S. Department of Justice for bribing the officials of several countries(Malaysia, Puerto Rico, Costa Rica, Taiwan) $8 million dollars each in violation of the U.S. Foreign Corrupt Practices Act in order to obtain and retain their telecommunication contracts. It had to pay $45 million for the charges with SEC and an additional $92 million for the U.S. Department of Justice's CRIMINAL charges.

  • This phone is okay, I would rather have another type of phone, the gaming quality is terrible, and it is sometimes very slow and freezes. I don't recommend this phone to anybody.

  • Love???Seriously??You probably got lucky. I hate this phone so much that I wouldn't even make my worst enemy use it. The designers need to start back from scratch or find another job.

  • The only thing that this dumb phone will give you is headaches and anger. Its 4G isn't real 4G try Verizon's 3G it's much faster. The gaming quality sucks. Even my old IPod can do a better job.

  • This phone is the worst of the worst. Camera can't take good pics,turns on with trouble, ugly display, won't send most of my texts. Screw alcatel and their lack of thougt that they put into making this crap. Indeed, this phone is the phone that will make you fierce very very fierce

  • An iphone 4 or 4s. Even with the fierces flaws those phones are a downgrade. I got my fierce thru metropcs, paid 50 for it. Im pleased with the phone, but T-Mobile's signal in my town stinks

  • You probably got lucky. Check out the ratings for this phone on walmart's website. Only 48% customers recommend it. That's too low of a passing rate for me. Yes it's cheap but there are better deals. Verizon sells the IPhone 4 ($99) or 4s ($169)with no contract prepaid $45 per month unlimited talk text and 500 mb of data. I'm thinking about switching. Family mobile, my carrier right now, sucks. Walmart should be ashamed that it sells such crappy service.

  • Seems like you got lucky because being frugal and not worried about impressing someone with the brand of your phone may not have created a headache for you, but it did for me and it seems like many other owners of the fierce. It's junk that T-Mobile should be ashamed to sell in the US in 2014.

  • Worst smartphone ever!!!NOT worth the cheap price. I paid $150 for this piece of crap from Walmart knowing that it won't be the greatest phone but NEVER expected it to be this shabby. The IPhone 4 or LG flip phone is more worth your money since at least you get what you paid for. Please NEVER get your fingers onto this phone. You will regret it forever!!!

  • This phone has made me really fierce indeed! I have so many complaints about this garbage. The camera is shabby, it can only access 4G and 2G BUT NEVER 3G, the internal storage is too small, touch screen glitches, phone freezes so much, when I click on my facebook app it leads me to my music,etc. I want my money back I really do.

  • I got mine in metro PCs it works great I love it I've had for about 4mnths yeah its slow but its totally worth it in the end I love my phone better than nothing honestly I have no problems with it just that sometimes its kind of slow but in reality it works great #awsome thank u metro PCs

  • This phone is complete garbage. My carrier is Family Mobile and the service only works well in major cities. The network often toggles to 2G or no signal at all. The camera, lack of internal storage, and terrible graphics ruin the phone's reputation. This company should be ashamed of the lack of effort they put into making this stupid piece of shit. But they did get one thing right: I am fierce after one touch on this stupid phone. Please go buy yourself a Samsung galaxy iphone or even an lg smartphone but STAY AWAY FROM ALCATEL!!!

  • I need to know this too. And I can't figure out how to replace a changed contact number, just how to add another and keep the old too...

  • I have had this phone for 3 months, and just got a replacement. My original phone ran out of room for photos relatively quickly, but nothing that a memory card cannot fix. The camera sucks but I expected that from a cheaper phone. It isn't that much slower than a higher end phone, and the battery on mine is pretty good, so I was pleasantly surprised. BUT that is where the good things END. The things wrong with it that aren't actually broken, that are just crappy in general? It has the worst keyboard known to man. I have tiny fingers and it types in the wrong letters. It finishes my words, adds words, sometimes adds a few words, based off of my typing one letter. Not like those funny autocorrect mistakes- like every other letter I type, it finishes the word for me with something really random. My last phone liked inserting the name "Brett" into every sentence. I don't even know a Brett. The keyboard has a random button that if you hit it, it highlights the last word you typed and then if you hit another button, it replaces the word. Of course it is in the spot where most phones have the button to switch from letters to numbers, so you hit that button ALL THE TIME and erase everything. (I just figured out how to replace that keyboard with a different, and slightly less crappy keyboard. But other than the rogue replacement button, everything else still sucks.) It drops calls like none other. My mom has the same phone and her battery drains in like 2 hours. She has practically nothing on her phone either. The things that actually were BROKEN after only 3 months: the touch pad didn't work properly. The phone would freeze and I could not turn it off or restart it for long periods of time. Sometimes it wouldn't let me make a call to a local number because "long distance calling is disabled" when it totally isn't... It dropped calls after 30 seconds, over and over. Now I just got it replaced three days ago, and the new phone is inserting entire phrases into my texts. The touch screen still doesn't work. It will not work at all and everything will freeze up, then it will click and open random internet pages. SO FED UP WITH THIS PHONE. I seriously got it to save money and expected it to not be very fast or have a great camera, but I expected it to work properly.

  • I agree! I've had 3 of these phones since March and I don't know why I wasted my money on this phone! Mine all went black too!

  • I have had 3 of these phones because the screen went black on all of them & now I'm having trouble with my 3rd phone! If I have to get another phone I will NOT be getting this phone again!

  • Link is for those tinkerers out there.

  • Ive had mine for 4 months. It gives me lots of love. Mine was manufactured 2/14. No real complaints here. Wish they would release kitkat for it.

  • I've had my one touch almost 6 months on metro PCs and haven't had many problems so far with the exception of being a little slow at times. Good phone at a great price.

  • I totally agree with you. I had mine for a week and it doesn't work the way the manual says it does, smart phone? I say NOT. I couldn't even put and pictures to my contact list, it kept saying that I didn't have any contacts, I am taking this piece of crap back, I am so disappointed.

  • SERIOUSLY guys? What is going on with these comments? GSMA needs to police them better. I smell mechanical turks all over these 'opinions'... That said, The value on offer with this phone is crazy. You got a great looking screen, decent gaming, 4g, micro SD, and an FM Radio for crying out loud. Nothing is left out. Also, I've used it for 3 months and haven't had one hitch that wasn't something I did wrong. It didn't fail, corrupt or refuse to turn on once. AND I found it for $99. What the heck else do you want? The Fierce isn't perfect. Two things stand out to me. 1. Janky touch recognition. For some reason the OTF wants a lighter hand than I am used to. Strange. And 2. I've had a little trouble getting the bluetooth to a loudness where it's comfortable for me to make calls with. Sorta quiet. Could be my headset anyway. Basically it's a $600 phone from 2 years ago for one sixth the price. Does your neurotic mind require that your phone-wang is the longest? Than this is not the one for you. Are you a reasonable human being that hates wasting money? Than yes, the One Touch Fierce is an amazing value.

  • I just got this phone. Had a blackberry Z10 which was absolutely the worst phone I've owned. The only problem I've had is connecting to the wifi. Says it avoided a bad internet connection. I have Comcast so I know that's bs. Anyone that's solved this please let me know. I'm searching post about this to see if anyone has solved it

  • What the hell is a DATE CODE? I am trying to get my One Touch Fierce repaired and in the Phone Information it is asking for a DATE CODE, is there anyone that knows what that is?

  • Just found out there made in China, enough said if it's made by an ex-faker :(

  • For some reason every time I try to use the camera the screen is just black then it says cannot connect to camera?? How do I fix this

  • Deletes all of my pictures and is very slow

  • Save your money buy LG L90! You won't be sorry the alcatel fierce is a rip off even at the seemingly cheap price it's not worth it.. You'll be buying a stock android with glitches this phone was problems day one and that's a shame I thought I had a defective phone till I heard all the horror stories! And I thought my LG F3 was bad! It was top of the line compared to this phone I regret complaining about it at the time...

  • I had the alcatel fierce for exactly one month.. I can honestly say this is absolutely the worst a android phone I have ever had I bought the phone as a replacement for my lg f3 which I lost I thought since they were the same price I was get a better or at least similar experience since t-mobile no longer carried the f3...I very disappointed with the almost stock android operating system the phone kept coming on while I talked and my face kept hitting the end button.. It kept calling people for no reason every time I tried to end the calls the screen would black out it worked like 2g on WiFi and it was very glitchy I waited exactly one day before my return option ran out I got an extra $50 bucks and purchased the lg l90 which had just dropped from $229 to $179 and I have to say I made a great choice this phone is day and fierce is night this is the best phone in that price range save up a little extra and buy that phone it's like a high end phone at a cheap phone's price I love it especially since the operating system is Tight no glitches great features and it's blazing fast!! BE WARNED STAY FAR AWAY FROM ALCATEL ONE TOUCH FIERCE AND THE EVOLVE!! SAVE YOUR SELF THE trouble!! It looks and feels nice but it's not....

  • Using this phone at the moment and I hate it. I first had this phone under T-Mobile and had no reception what so ever. So I switched to at&t and still have barely any reception.

  • This is my third phone in two months, actually ive had this one a month , the other two didn't last one month total, the second one whet black after a week, the first one had lousy reception. Low volume and static.this one blacks out , only works on speaker and the battery isn't charging, taking it back tomorrow thats what happens when you go for the cheap deal, its no deal at all.And where's the honest sales person ?

  • This is my third phone in two months, actually ive had this one a month , the other two didn't last one month total, the second one whet black after a week, the first one had lousy reception. Low volume and static.this one blacks out , only works on speaker and the battery isn't charging, taking it back tomorrow thats what happens when you go for the cheap deal, its no deal at all.And where's the honest sales person ?

  • This is my third phone in two months, actually ive had this one a month , the other two didn't last one month total, the second one whet black after a week, the first one had lousy reception. Low volume and static.this one blacks out , only works on speaker and the battery isn't charging, taking it back tomorrow thats what happens when you go for the cheap deal,bits no deal at all.

  • I've had this phone for about 5 months. Today we went hiking woth a large group and I asked my boyfriend to hold my phone. He held it for 6 hours, when we got to the car my phone wouldn't turn on. It just doesn't turn on. I plugged it in, it's currently charging you could see the white light meaning that it is in fact charging. But it womt turn on.

  • There are no words to describe how crappy this phone is. I bought it because it was an affordable smartphone but with each passing day I truly regret it! The camera is awful, it freezes all the time, half the time my apps won't load and when they DO load, they're slow!Not to mention that the storage is so small that you'll be deleting pictures just to make space. Sometimes the phone won't even turn on and you have to restart it. SERIOUSLY, DO NOT BUY THIS PHONE. YOU WILL REGRET IT!

  • How do I turn off the headphones saver thing I hate my music being low

  • WORST PHONE I HAVE EVER OWNED!!!!!!! Not only did I switch the phone twice -I assumed i might have gotten a defective one- but they both had the same problems: TERRIBLE speakers, It would flash on and off very often and most importantly the Camera was poor quality.... Dont even think about taking a pic at night! Im usually the type to stay quiet and put up with the problem...but this phone is seriously defective.

  • I've had this phone since October. The girl at T-Mobile was like yeah this phone is awesome and cheap. I'm sure she was pushing these phones. Mine is crap. Poor photo quality. The power button barely works I have to break my fingers trying to get it to work. Ugh I really wish I had chosen another phone.

  • How do I delete a name from contact

  • I've had my phone since the middle of February , it was all fine until my battery stopped charging fast, it took 5 hours to get to 50% and when I unplugged it it said my battery percentage was at 25%. My charger is new, I've tried 4 chargers It was the same , it's aggravating , I even tried revmoving the battery but it wouldn't let me . the camera sucks too. No focus . I can't take good pictures .

  • I love it actually It doesnt freeze I had a mini galaxy s3 and this phone is way better it doesnt freeze or anything suprisingly coming from T-Mobile it the best phone I had so far and if u think it's so bad then go get a new phone

  • So is it getting 4.3 or 4.4? We should atleast get 4.3 cuz right now this phone is a little boring.

  • I have the same problem

  • P.S. my Alcatel might not be a FIERCE haven't bothered to check soz Hello I had the same problem, i have read few a few articles, and the one that got me the most was an official one, I saw over 165 problems with this make of phone, i didn't know that making something so poorly is acceptable. on with why you are here you WANT TO MAKE YOUR PHONE WORK AGAIN. I might just have the answer. DRUM ROLL PLEASE What I did I took out my battery and got a bit of metal that would touch all of the battery connections that are within the phone then I pressed this piece of metal against the battery connectors in my phone and held down my power on button for about a min then put my sim card back in and my battery and then turned on my phone and vol-ah, back to as good as new, a funny thing though a few people said that by had plugged in their phone to their computers and then things started going wrong. What a load of S++T how am I meant to get my music from my computer onto my phone without attaching it to my computer via my USB connector. Hoped I helped be good, enjoy, spread the love.

  • I DO NOT recommend this phone at all. The camera is horrible, the screen freezes, it drops my calls, and i can barely even use it because the power button stopped working after only a few months of having the phone. Not worth your money..be better off looking for a better phone. This one SUCKS!!

  • The frontside camera is too dark. The back camera darkens out when recording even if there is a small amount of light. When recording using the flash is even worse its super dark. Phone will out of the no where freeze and you have to reset the phone a couple of times. it sucks not been able to remove the battery to do a manual reset just wished it was designed to have a removable battery.

  • This phone is complete trash. The camera stopped working on it completely and I can't connect to the internet at all. It says the wifi is on but won't find any networks. If it does it connects for a few minutes then claims the network is not in range when I'm at the exact location of the wifi. Complete trash, don't even waste your money.

  • I love the phone only I am old &the book they give you doesn't help it is too small. Thanks hope you can help me.

  • Hahahahahahaha ya right!

  • I have had the exact same issue. It doesn't matter what I'm doing, it restarts.

  • I'm going through same problem this phone is some junk.....

  • I'm going through same problem this phone is some junk.....

  • I dont recimend this phone because it always crashes and blacks out I had it for a month and every time I go on it my phone totaly turns off and then comes on again

  • Hey guys, this Alcatel One Touch Fierce is a bad phone reasons why, well let me start with the frontside camera its too dark. The rear camera darkens out when recording even if there is a small amount of light now when u want to record using the flash even worse its super dark. Phone will out of the no where freeze and you have to reset the phone a couple of times. it sucks not been able to remove the battery to do a manual reset just wished it was designed to have a removable battery. Also one hint guys dont charge your phone from the computer for some reason it will charge but after that it either freezes or shuts down and you will have to wait till the battery depletes down and charge it using the wall outlet.

  • Why can't I listen to videos on YouTube? There's no way to download YouTube videos either. PLEASE HELP!

  • This phone sucks !! I dont recommend this phone...it looks very nice works for the first week then everything is wrong with it ...dont buy this phone!!!

  • About a month after buying the phone it stop charging for me I fot a new one and a month later same thing I dont understand it only will charge if I turn it off dont buy not worth it

  • I'm having the same problem with my videos showing dark my forward facing camera shows too dark power button isn't working i

  • My camera darkens , when im recording it will darken in the middle of the video or when I'm taking a front picture it will darken unless I'm in a really really light area.

  • 3 months now with this phone and no problems. Is it going to get kitkat or at least 4.3? Anyone know?

  • This is a really nice phone for the price! I bought this phone a few months back and have had no problems with it! The phone is fast, smooth, and responsive. I'm not somebody who needed the "newest and greatest" device, this pretty much bought out that theory for me. No problems with Wi-Fi, service, or anything of the like. I also bought a holster case for it that works very well and doesn't add very much bulk to the phone. I rate it 5/5 stars, and I hope to buy from Alcatel again in the future.

  • performence is good .

  • I thought I'd seen and owned the worst cell phone with my last virgin mobile.but I was mistaken. Cuz nothing comes close to this alcatel. Service by metro. Bought it jan27. Im on my second phone(worse)then the first.. tech support for a week with no answer and no improvement. Rude service providers and always a problem. New phone this week

  • I've had this piece of crap for five months. It blacks out to where you can't even get the restart screen up, constantly switchs to 2g, switches to silent instead of ring, freezes all the time, the key board wont always load, drops calls, this phone is the biggest waste of money. Off to boost mobile and back to LG I go! I should've never switched,

  • It keeps going to Google for no reason and the front camera is always too dark or too light

  • Very disappointed with a lot of features but happy with the speed alcatel has the potential for being a major player in the technology phone industry but still has a lot of work to do I wish I would ha e stayed with Samsung

  • I've had this phone for two months, bought new from metro. The phone is garbage, no focus on the camera and the phones freezes up into an unresetable loop...do not buy this crap, you can get the LG f6 for the same price and save yourself the headaches

  • I'm having the same problem my phone wont charge when off walking back on and what the heck to do

  • I got one of these from my friend brand new and I have nothing but praise for the phone. Intially I was comparing it to my Nokia Lumia 900 and HTC Inspire 4g. It was fresh out the box with no super apps installed. So I really though the phone was crap but 20 google searches later and 10 youtube videos later.Praise and you can root it and make it faster than it normally is and it is a quad core processor. I guess I lucked out and got a good one I havent any real complaints other than the camera focus the automatic record in video and the audio. The speakers I have are great quality the audio system from 3.5 jack is garbage. Otherwise than that I guarantee if you download the mozilla firefox for android as your browser lighting speed and download mx player as your default online video player worlds of difference and did i say you can root the phone. You ll be a 1 touch fierce addict. Im always on my phone and enjoy it more than my Lumia and htc phone. And you can just pop in your sd card up to 32gb thats great.

  • I have Acatel one touch Fierce month ago , I can not setup for Bluetooth to my Prius 3, is anyone have this trouble ?

  • I cant seem to get my plug into the earphone due to the sleeve protector not letting the plug reach full contact to get it to work for me.do I need to buy a new type plug .for it to work?

  • After charging your phone does it show 100% on screen but when you go into settings does it say battery not charging.Please reply and let me know.

  • i think moto g is good for u.. and check out one plus one phone.. it is not in the market soon but will be from june and its really cheap with fast processing speeds.

  • I bought my phone on 12/15 i had it for basically 5months and out of no where it freezed i cannot see anything or turn it back on... what the feathers

  • I have had this phone a little over a month. I have no major complaints about it, but the camera could be a little better. But over all it's a great phone for the price.

  • I have owned two other smartphones before this one. The iphone 4s and the HTC One Evolve. This phone has never put up any issues for me, I have now had it for 5 months. This phone comes very close to the Galaxy S3 in terms of performance with a lack of LTE support. Otherwise my only complaint is that the screen could have a little higher pixel density. It doesn't annoy me too much. All in all this phone has earned its place as being my daily driver. (Tmobile has excellent 4G speed)

  • Had this phone since February, a month later the screen froze, and was out of calibration. I returned it, got a new one and now it continues to drop calls, will no longer load pandora, and will barely go on the internet. Bought my daughter the same one, the same day, and now hers will no longer hold a charge...DONOT BUY THIS PHONE!!!

  • I was glad to read these reviews becuz I don't like this phone but it is my first Mobil phone (other than nokia flip phone) l want to search the web, but this is too slow and doesn't seem to have enough "power"most of the time. I'm looking for a something better (not real expensive) Any advice?

  • Yeah, mine is doing that too, anyone know why?

  • Nice phone but the speakers are horrible I cant hear anything and when its on vibrate it dosent even vibrate im returning mine today

  • bought this phone 3/19/2014, today is 4/26/14 and the phone will not boot past the metropcs screen. Rebooted twice, factory reset and every thing.. NO CHANGE. DO NOT BUY THIS PHONE!! YOU'LL BE STUCK WITH A PAPERWEIGHT WITHING A MONTH.

  • Awesome phone!!Best one I ever had!No issues.Great price for a great phone too!

  • Awful phone... All the specs are horrendous, and is only useful in you are buying a cheap phone for a ten year old. Go buy a quality phone, not this piece of junk.

  • I love my phone....it does have it's issues ! What I don't understand is I will set a ringtone for each person and a couple of hours later....the ringtone will be gone. What am I doing wrong ? Compared to the other phones I've had this one has been a good phone for the 3 months I've had it. I've had the HTC, LG and the I Phone.

  • My One Touch Fierce really makes me fierce after one touch, and many many touches, because the screen is sometimes normal and sometimes numb. I have to hit it, or bang it hard in order to touch an icon or photo effectively. It gives me too many worries, and diffidence (opposite of confidence) to use it. Bye bye Fierce !

  • To get speech to text you have to change the key board.it's either or. For some dumb reason they didn't put both options on one keyboard. months there are five different color keyboards.I'm not impressed.it was only the size of the screen for the price.only had mine two months.it's a pile.but it was offered to me that I can ship it to the manufacture for them to trouble shoot.when I asked them what? They didn't know.depends what they find. In the mean time I'm with out a phone.

  • When you began to text there's look at the top where the notification bar is a keyboard, pull it down and select input method

  • The same thing happen to me. I had to get a new.

  • Download Zedge you can apply any wallpaper, ringtone or notification alert you like

  • Download Zedge from the play store and you can DL any wallpaper ringtone notification alert you want! Its not very hard lol

  • Having the same issues. My boyfriend purchased his phone on 4/19, I purchased mine on 4/20 from the same place. We both have the same issues. People say we sound as if we are under water. Today we both received new phones (same one of course). Guess what? Same issue! Unbelievable!

  • I love my Alcatel one touch I has given me no problems at all. It must have been something particularly wrong about the phone you had. Please do not blame T Mobile or all the phones sheesh!

  • 4th day with it, but only tried to use it since yesterday. " 4g In use" and I cant watch videos! 2 youtube videos started to play today after like 5 minutes but I gave up because it kept reloading. Yesterday I tried to fast forward one video and it kept stopping it. When I click any link it takes FOREVER to go to it. Everything takes some time to load. Playstore... took like an hour to download netflix. Today I reset the phone but its all the same! Im going to try and return it.

  • It keeps turning off and on whyyy

  • If you are considering this phone, PLEASE do not buy it! I purchased one 3 months ago and it began to reboot every time I answered an incoming call or pressed an app icon. Got the phone replaced and the replacement is now doing the same thing after 30 days of use. A much more reliable phone with more features in the same price range would be the Samsung Galaxy Exhibit. I also have one of these as a work phone and it works awesome. STAY AWAY from any Alcatel phone!!

  • This phone seriously needs to be discontinued I mean yeah its cheap but I'd rather just spend the money on an actual good phone. This piece of crap phone is horrible I haven't had my phone for 5 months yet and it freezes up on me,my phone is just slow and I don't download apps like that. Whoever made this needs to go back to the drawing board..ASAP.......

  • I've Only had my Alcatel One Touch for a month and now it won't turn on but when I plug it in to a charger the white light to tell me it's charging comes on but the screen stays black I have tried to factory reset the phone but still nothing happened there are some serious bugs on these phones

  • I love my one touch, but I can't find a way to talk and text. My old galaxy phone had a button with a microphone symbol on it that you can touch then speak and it converts it to text. I want to do it with my one touch but can't figure it out. Are you saying you know how? If so please help!

  • I've had this phone for about 5 months i think and within those 5 months i have had to change the phone at least 10 TIMES!!!!! this phone sucks. it restarts randomly and constantly throughout the day. and when it restarts it doesn't go to sleep so i have to restart it again. I've taken it back and all they can do is give me a new one but each phone has the same issue. it can be reading an e-mail sending a text about to call and the phone just goes off. and it stays stuck a lot. i know it's not a expensive phone but s**t - it's still over a hundred bucks.

  • It is a horrible phone, it is so pathetic that I wouldn't give it to my 3 year old to play with. It has a fully charged battery and won't turn on and is stuck in headphone mode so there is no speakers. This all happened within a couple weeks of getting the phone.

  • I am experiencing the exact same problem.

  • Put your ringtone audio file(s) (such as mp3, etc.) in the folder Ringtones. Then at Settings. "Audio profiles", tap the settings of General, then you can select it. Or you can assign it to each specific Contacts.

  • Put your notification audio file(s) (such as mp3, etc.) in the folder Notifications, then go to message app, quick tap the "Recent" to settings, tap Notification to select it.

  • Two things bad: the screen color is very inaccurate, (the white color looks light-blue), and the rear camera is fixed focus that may have blurry images. Other than above, it is a very practical, and good to use low-budge smartphone. You will have the original Android v4.2.2 experience. No vendor add-on modifications.

  • This phone sucks. The second day with it the lockscreen got stuck and I cant let it sleep or it will get stuck again.

  • I have the Alcatel One Touch Fierce and it's a great phone with one exception, every time I'm talking on it my call gets dropped. Any ideas why it happens? Tho

  • I have an Alcatel Fierce and it would be a great phone if every time I was talking on it my call gets dropped. Any ideas on why that happens? Thanks!

  • My phone keeps turning off. Everytime i go at least 10 minutes without turning it on then i turn it on or open an app it turns off. It soes the blue android guy, then one touch fierce power screen, and the metro pcs screen. Every freaking time. Im really tired of this piece of crap.

  • I loved this phone. Until on two different units I had the same issue. It was $159 when I bought my first one. Restart the phone, and it never comes back on. The first time I had to replace one, I dropped it, my failt no big deal. The second time, I restarted the phone and it never came back on, I accepted that I was three days without a method of communication. Now less than a month later, same issue again. Turned off the phone, charged, restarted, phone went through normal shut down, won't come back to life.... I get that they are cheaper phones, but it's BS that the best they can do for help is "Take it back to where you bought it, and they should replace it, or our repair shop will only take two - three weeks to attempt to fix it."

  • so far not a bad phone- but I really one to add my own personal ringtone and it seemd like it only allows what the phone offers. How do we add more of our own ringtones?? anyone??

  • Anyone know how to change the default tones in the text notifications. I want my own personal sound there not a preselected one?

  • just putting your finger over the infrared sensor actually work to make it come back on

  • I hate this piece of crap. It has shut off 2 times in the two days I've had it!this is crazy and should not be an acceptable behavior of a brand-new phone however much u pay. This thing will be going back tomorrow and the better give me every penny back. The first time it shut off the service rep took it to the back and 15 mins later it came on.. he said if I return it I will have to pay a restocking fee of $50 and I will not be refunded my $60 that I payed for service! What a crock! T-Mobile is terrible with customer service and satisfaction. Im switching back to virgin mobile tomorrow.

  • why ?

  • I'm also having some issues with this phone

  • Same here this sucks

  • I bought my phone during the holidays, the left side of my phone does not work,I can't get it to connect to my blue tooth, just awful buy,call drop all the time, I have bought a lots of phone for a cheap price and it work better than this.

  • Two weeks after getting this phone the bottom left hand corner of this touchscreen is not working which means no texting web browsing even dialing out a number.phone has a case no scratches on screen.kind of rediculus..

  • Seems pretty sick so far come on $29 bucks cheapo

  • I have this phone it is an a w s o m e phone love it a lot

  • I purchased one of the Alcatel One Touch Fierce phones about three months ago. I've had trouble with it turning on and the touch screen responding really slow. Now my phone screen is frozen and flashing off and on. It won't respond or turn off. Does anyone know how to fix this? I regret buying this cheap phone but want to try to make it last at least a little while longer.

  • Press the third icon at the bottom it will say delete and u can check all or the ones u want deleted..

  • When auto and manuel pop up which one do you click on

  • I just got this phone as a replacement for the nokia 521 with t mobile. So far no problems at all. All those with problems of droping calls ect, check your provider, I havent got one single drop call, or anything. I did however notice this morning that the tiem was way off and I had no contacts, like the phone was reset, but a quick turn of and back on and all my info mwas there again. for 90 dollars you cant expect galaxy 4 or iphone quality come on people.

  • hey guys im a repair tech and I work with phones all the time. I got this phone about two months ago and to be honest for the price this thing is a steel. all I see on here is people complaining im lost ive had a few problems like screen acting up but that's easy to fix just put your finger over the infrared sensor at the top its located to the right of the camera and just hit the power button to get the screen back on. yes this phone does have some cheep feature's the screen isn't the best and the camera but again this phone was only $70. but this phone is built around one thing and that's it the quad core processor. this is where you get your money's worth for sure. so this phone I give a solid 7 when you look at it. definitely do recommend to restart phone or turn off for one minute a day for the ram to refresh and do its thing remember it is a $70 phone.

  • I hear a lot of people do not like the Alcatel firece..I had a galaxy .a lg f3 a lg f6..and to be totally honest the alcaltel holds more memory is faster the only thing is that the camera ain't so good ..but beside that the phone is pretty good...

  • tired of this phone not turning on!

  • I'm pretty sure this michaele person was hired by t-mobile or some other service provider carrying stock, any one else think so?

  • I got this phone from MetroPCS and it has been acting up like the screen not powering on, the charger doesn't charge, and the keys are difficult to get the right key making this supposedly smart phone less smart than its competitors. I've lose some time going in to the Metro PCS stores to have this phone get check. The first time I noticed that the screen do not power on while the menu buttons are lit or just the light on top keeps blinking, the store associate seems to be able to get it to work until the third time when the device do not respond to turning on by pressing the power button nor the volume. It is more of a hazzle to have this device and unable to use it because it doesn't work! The charger did show some connectivity after laying the device with a bulk under the power adapter below the phone (kinda silly to have to use a vitamin bottle just to charge a phone). My last complaint is the keys most of the time do not type what you want to type (I feel very amateur working with the keys for someone who has used mobile phones). Overall, this phone sucks and I highly do not recommend it.

  • Restart your phone every at least once every week

  • if you want to delete a contact just follow the directions here ... it is VERY easy

  • How do you delete your contact

  • i got alcatel

  • You are correct what manual was that person looking at cause they must be able to read invisible

  • For those of you asking where to get cases for this phone...Amazon. that's where I bought mine. Lots to choose from.

  • i use a phone card to call internationally but whenever it says press 1 for spanish and 2 for english i think. then dial the number. I cant find the backspace to delte that 1 or 2. help please.

  • the manual in no way tells you how to delete calls on call log

  • The Alcatel One Touch Fierce is the worst phone I have ever had. DO NOT BUY the Alcatel One Touch Fierce !

  • The manual DOES NOT show you how.

  • I literally got this phone a month ago and all it has done has froze they need to do a call back asap. I liked the phone because it was slim and cheap! Front camera sucks only good thing about the phone is how the messaging looks. This phone has only messed up on since the day i got it. DO NOT I REPEAT NOT BUT THIS PHONE SAVE MORE MONEY TO GET A BETTER PHONE OR JUST WASTE IT ON A FLIP PHONE.

  • Worst phone ever. Always drops my calls, the touch screen will push random buttons when trying to type and it freezes around 5 times per day, and since you cant remove the battery you have to wait for it to restart itself, sometimes it can take 30 mins to restart. Steer away from this piece of garbage...

  • Just touch and hold then drag it up to the X on top of the screen (in the lock screen preview)

  • Love this phone. For those of you asking how to delete contacts you have to be In the right screen. Read the manual. It shows you how. Also eBay and amazon have great deals on cases. The more I play the more I love it. Even has voice input for texting...again you need the English android keyboard....its there you just have to explore. Very happy with this phone, and I'm a galaxy girl....hate the camera.....but seriously the phone was 129 at Walmart.

  • $30 on MetroPCS might be worth it at that price range. after all i've paid more for a crappy meal, might as well get a phone.

  • My Phone totally screwed up on me after a system upgrade by t-mobile. After restart all my apps stopped working, and after a day the whole phone stopped working. Talked to t-mobile In-store. Supposed to be getting a replacement, got a tracking number to that im supposed to be able track on theri website. But the tracking system doesnt work. Worst service ever.

  • this phone is an awful p.o.s. do not buy!!!!!!!!!!!!! this si the second time one of these units has bricked for no reason. awful, awful, awful!!!!! of course i have an important phone conference today, as wel..

  • I use zedge for my contact retones you can set different things to different people. You can find zedge in the play store

  • my phone locked up and i can't turn it on, what did you do to get your's working again?

  • Whats the engineering menu code so I can increase max volume and stuff?

  • Just hold the power button at the top of your phone for apx 10/12 sec or until it cuts on

  • You hold the screen & drag up to where it says remove.

  • How do I delete call logs from the phone

  • I just bought one and it worked for a few hours and now it wont come all the way on an it gets stuck on the startup screen can anyone tell me what to do

  • how do I remove preview of text msgs off of locked screen....no privacy!!!

  • How do I remove TEXT MSG PREVIEWS from locked screen? There is NO privacy!!

  • On the info picture it shows that the multi task, home, and back buttons can be seen. However, I can't see those buttons on my phone. Is that normal?

  • does anyone know why I can't set individual ringtones to my contacts...I do the steps, people, choose contact, hold multi task button for menu then choose "set ringtone" but there is no "set ringtone" on my menu...what gives?

  • Usually whenever the phone has a built in battery and your phone freezes hold the power button for a few seconds and it will turn the phone off

  • Just had that happen to me. Phone froze on start-up. Tried to let the battery run out so I can restart it. Unfortunately, even with the screen lit up for all the time, the battery lasted about 14 hours. And even after it died, after charging it up, the same thing still happened. Really unfortunate. But seriously, the battery is ridiculously good for no logical reason. I had a 3 hour session of Temple Run 2 on this thing after a full charge. Battery left: 82%.

  • I heard you can't remove the battery. So, if the screen freezes and you can't turn it off with the power button, what do you do?

  • Is this phone laggy? Where I can buy it? Is the battery removable?

  • This shit sucks

  • $99 at MetroPCS

  • R u looking at covers for phone?????????

  • there's no GPU?

  • I usually buy phones with all the bells and whistles. I was afraid of buying this phone because of the price and it being so basic. It turns out that this is a great phone and definitely comparable to phones i up to three hundred dollars including samsung galaxy 2 and LG optimus. I just wish camera were more megapixels e autogocus. But what do you expe t for $129. Walmart.

  • Look on eBay they are 6 to 10 dollars for

  • Look on eBay they are 6 to 10 dollars for

  • Love this phone great deal I had 2 galaxies I had to get rid of them because of manufacturing glitches and I paid way more money for no quality..this is a good phone for a great price..! Enjoy..

  • Look on eBay for a case they have plenty cuz I finna buy this phone soon and the prices are like 6.00 to 10.00 that's pretty cheap

  • You hold the little window but on the bottom right of your phine and it will give you options

  • how do u earse call logs with out doing a full reset on the phone

  • ... and Europe, and Mexico, and South America...

  • My phone dose have a blue tint to the screen and I find the touch screen to act buggy evry now and then. Keep in mind I'm comparing this to the LG l9. Overall the phone seems to perform fine it 4g is fast and get the job done. One thing I truly like is the FM radio app and the notification led that lacking from the LG phone. IV owned this phone for around two weeks and haven't really had any softwear problems. One thing not mentioned in most reviews is this phone has multiple shortcut screens that can be accessed on the lock screen and more can be added by running your finger in a downword motion across the lock screen and scrolling left and right. This make up.for the only Having five screens insted of seven in home screen section. Some downfalls are true like non removable battery and no auto focus in camera mode which make using a scanner useless. I feel the phone feels solid and battery life is good and the latest 4.0 Bluetooth works well and the SD card slot it welcome. This phone so far is a steal at 149 from target and performs well.

  • My phone dose have a blue tint to the screen and I find the touch screen to act buggy evry now and then. Keep in mind I'm comparing this to the LG l9. Overall the phone seems to perform fine it 4g is fast and get the job done. One thing I truly like is the FM radio app and the notification led that lacking from the LG phone. IV owned this phone for around two weeks and haven't really had any softwear problems. One thing not mentioned in most reviews is this phone has multiple shortcut screens that can be accessed on the lock screen and more can be added by running your finger in a downword motion across the lock screen and scrolling left and right. This make up.for the only Having five screens insted of seven in home screen section. Some downfalls are true like non removable battery and no auto focus in camera mode which make using a scanner useless. I feel the phone feels solid and battery life is good and the latest 4.0 Bluetooth works well and the SD card slot it welcome. This phone so far is a steal at 149 from target and performs well.

  • Can the bootloader be unlocked? I'm interested in getting this as either a back up or primary depending on whether or not I can load CM 10.2 on it.

  • How good is it compared to the Galaxy S Blaze? Thinking about this or that, and wanna find out which one is worth it. Also, is it out or is there a release date?

  • how do you delete a contact or your call log on this phone

  • I just bought a OT fierce and can not find a case for it!? Anyone know where I can get one...clear,hard,jelly etc..? Thanx [email protected]

  • The specs fail to mention that the phone is 4g capable. It is not just a 3g phone. I recently purchased mine and so far love it. In some ways it does actually outperform my Moto Razr. I have heard all kinds of issues with the phone, but have not actually seen any of these issues. The biggest is issue I have heard of is the blue tint colors. That is not true, but the colors are on the cool side. My razr, by comparison is on the warm color side. Perhaps this is the blue they speak of, but if so, I disagree with the severity. I love how many of the comparisons are always of the much higher priced samsung galaxy phones when they compare a feature. a $700 phone vs a $160? They even compare $300 phones to it and always find something to ding about it. They try and try, but all I see is how good it stacks up against these pricy phones. Again, I have had the Droids for years (4, x, x2, razr) and while my razr is better than the fierce, it is not better overall. The point is, for a $160 phone, it is a great buy.

  • so far so good.....bought yesterday....like it

  • Most definitely

  • In my opinion..it's a great phone!

  • they are the 6th biggest mobile phone maker in the world, mainly in ASIA AND AFRICA. regards PETER

  • i think at least it is good price and also very beautiful

  • Is alcatel a good brand phone???