alcatel Hero

  • Released 2014, January
    177.6g, 8.5mm thickness
    Android 4.2.2
    8GB/16GB storage, microSD slot
  • N/A 1,163,516 hits
  • 75 Become a fan
  • 6.0"
    1080x1920 pixels
  • 13MP
    1080p
  • 2GB RAM
    MT6589
  • 3400mAh
    Li-Ion

alcatel Hero - Specs

Network Technology GSM / HSPA
2G bands GSM 850 / 900 / 1800 / 1900
3G bands HSDPA 900 / 2100
Speed HSPA 42.2/11.5 Mbps
Launch Announced 2013, September
Status Available. Released 2014, January
Body Dimensions 158.5 x 80.6 x 8.5 mm (6.24 x 3.17 x 0.33 in)
Weight 177.6 g (6.24 oz)
SIM Single SIM (Micro-SIM) or Dual SIM (Micro-SIM, dual stand-by)
 Stylus
Display Type IPS LCD capacitive touchscreen, 16M colors
Size 6.0 inches, 99.2 cm2 (~77.7% screen-to-body ratio)
Resolution 1080 x 1920 pixels, 16:9 ratio (~367 ppi density)
Protection Oleophobic coating
Platform OS Android 4.2.2 (Jelly Bean)
Chipset Mediatek MT6589 (28 nm)
CPU Quad-core 1.5 GHz Cortex-A7
GPU PowerVR SGX544
Memory Card slot microSD, up to 32 GB (dedicated slot) - single-SIM model
Internal 8GB (single SIM)/ 16GB (dual SIM), 2GB RAM
Main Camera Single 13 MP, AF
Features LED flash, panorama
Video 1080p@30fps, stereo sound rec.
Selfie camera Single 2 MP
Video 720p
Sound Loudspeaker Yes
3.5mm jack Yes
 Active noise cancellation with dedicated mic
Comms WLAN Wi-Fi 802.11 a/b/g/n, dual-band, Wi-Fi Direct, DLNA, hotspot
Bluetooth 4.0, A2DP
GPS Yes, with A-GPS, GLONASS
Radio Stereo FM radio, RDS
USB microUSB 2.0
Features Sensors Accelerometer, gyro (optional), proximity
Battery   Non-removable Li-Ion 3400 mAh battery
Stand-by Up to 600 h (2G) / Up to 400 h (3G)
Talk time Up to 20 h (2G) / Up to 18 h (3G)
Misc Colors Black, White
Price About 370 EUR
Tests Display Contrast ratio: 975:1 (nominal), 2.272 (sunlight)
Camera Photo / Video
Audio quality Noise -77.7dB / Crosstalk -75.6dB
Battery life

alcatel Hero - User Reviews

  • It's just too big with those bezels.

  • available in europe?

  • Please, the screen of my Alcatel Hero is broken and now unresponsive. Please, where can I get another screen?

  • This means that you do not put back cover tightly , so first put on the side where the power button and make sure that the lid does not accidentally pressing power button, so the phone is switching off

  • Hi, Since yesterday my Alcatel Hero has been turning off. If i take off the back cover the phone works fine, but when i put it on, the screen freezes and the phone turns off. Anyine with that problem?

  • magic flip cover does not work properly ! some time work, sometime no!? shit !!!

  • The Alcatel hero is definitely 1 of the best smart phones on the market... Battery life is excellent and the speaker is awesome. The magic flip works superbly and has been working well from the day I bought the device. I would definitely rec comment this device to anyone...

  • GREAT PHONE I have been using it for about a year now. It works today exactlly as the first day I turned it on. For about 13 months of use it has never lagged or stopped. For me the best value for money. Alcatel did a great job and I would recommend this phone to anybody honestly.

  • Thanks but i try many times to restart and reattach magic flip and still not work... Someone write maybe is problem with motherboard... i go in service and they tell me cant fix it no one other have that problem...

  • When I bought this phone, magic flip was not working. I've removed and reattach magic flip several times, rebooted phone, tried many things. Then suddenly it started working, and now it works without any problem. Magic flip only works with built-in music player. Attach magic flip, make sure it's enabled from status bar. Then play a music in default music player. Close the flip, you should see a beautiful led animation. You'll also see miss-call, sms notification. Pressing power button will show you time.

  • Did someone fix problem with LED magic flip on Alcatel Hero? My phone regonize flip cover but his LED lighting dont work when i turn ON... sistem version is 4.2.2-01001

  • Are you from the phil? You neer to go to alcatels center and have it replaced.possible problem with motherboard

  • im having the same problem, i have a nee handset with a magic flip but the magic flio doesnt seem to work. i have set it on and nothing seems to happen. how to make it work? can anyone help pls

  • You can check for an update with "Mobile Upgrade S 4.0.6" tool, which you can download from alcatel's website. I got the latest update with build no. 01004 which is very stable. Please make sure to backup your data before update.

  • i've had this phone for close to a year now. It has given me so much problems in the last 9 months. It has an insane amount of viruses, it lags, it shuts down, it constantly downloads applications that i can't get rid off. In the process it uses up my data. I can barely use it now because there are so much pop up ads that won't go away. I have reset and reformat it countless times but it still has the same problem. Any ideas?

  • Sidekick is a small bluetooth handset. It doesn't have any sim option, only bluetooth. Using sidekick, you can dial n receive calls, read/send sms and can use phone book from your alcatel hero over bluetooth; that means you don't have to take your big handset out from your pocket to use these functions while driving or in an uncomfortable position. In short, you carry a big handset with all the conveniences of a small handset.

  • Thanks for your review. Btw, what is the function of sidekick Bluetooth?

  • Bought this mobile 3 days back. I bought the package which includes Magic-flip cover and Sidekick bluetooth device. In my opinion - Pros: * The most attractive part is the Magic-flip cover. LED display on this flip cover looks really awesome. * Build quality seems very good and sturdy. I liked the smooth matte body-finish. It feels good in hand and it doesn't look cheap. * LCD display quality is also very good with a very good resolution. But video quality is no where near my Sony phone which has Bravia engine. * Sound quality is impressive with good quality players, it can produce very rich bass. * Quality of Mic and Ear-piece are very good. No issue with network signals. * Sidekick bluetooth device is a very nice and useful thing. * Very good battery backup. Cons: * Mediatek processor is a bad choice for this mobile. It's not smooth like a qualcomm or atom processor. Games are laggy, though it has 2GB RAM. Desktop interface animations are laggy too. * No option for SD card in dual-sim model. * Camera quality is not so good. * Accessories like glass-screen protector, back-cover are not widely available in market.

  • increase the exposure of camera settings

  • does this phone have a wireless charger?

  • should I get this phone?

  • Because you have disable it from the quick settings

  • I bought this phone and it work two months, after two months it stop working i did hardreset phone and it start working agin and shut down, i send ohine in service company to seee what is wrong, and after one month they say to me that main bord is heated that I have opened phone and its my faulth lol Alcatel newer again

  • *fine

  • Your saved photos is find. Try turn off or adjust your screen brightness.

  • This Phone is good. Screen color is very good and battery backup really impressive..Like this phone...

  • how can i access my contacts and messages on my sidekick device?

  • hi i have this phone it turned off and never turned on again it just became unresponsive what should i do

  • That's defective. Return it or have it fixed. I have the same issue and they replace it.

  • My phone suddenly got switched off when i tried restarting it. I tried charging it but its not turning on. Its CE1588. Please help.

  • just restart the phone

  • Why does my Magic Flip is not working?? I just bought it last night here in the philippines...

  • i love this phone, high speed, nice applications etc. only a few incidences of hanging, although i sorted out by doing memory upgrade. now the problem is, when am focusing while taking an image with my rear camera, its bright and clear.. the moment i capture the image, and its saved on gallery, the brightens just decreases and the saved image is now dark. what is the problem, is it the settings or what is it. kindly help

  • the touch for the phone is not responding, you need to click more than 15 time before the phone responds. you cannot pick a call as you cant slide to the right. please help

  • Open the image . Then you see the save photo option on extreme down side. click on this u get it in gallery.

  • Alcatel hero is a real hero. it is a good phone, i bought it and i am using it since last 6 months now .i had no pinch from it whatsoever, the phone supports almost anything and everything, one thing i like the most about this phone is the screen sharing...wow amazing. 2 GB ram is good i can download some heavy stuffs.the display and the screen on this phone is really nice, nice viewing angle sharp display, amazing clarity. YES stylus is a real upset point...its a wrong placement to this phone it does not work and its just not good to use....however it just adds a good shine in bottom corner of the phone,that's it about it. battery life is good enough. voice clarity is good, mikes and speakers work and do their job very well. the phone is bit heavy because of the compact build and the and the magnet in the rare. front camera gives great performance and the rare camera is superb. i have used some of the flagship phones but trust me when you use this phone it does not let you regret. yes Alcatel i would like you to let me know how can i get the additional accessories like the mini projector and magic flip cover i have one but there is another one too which is not sold in the box.....so friends this phone is good i love it. sorry for those who have issues whit the phone

  • Could you please tell me how to save a photo from FB to the gallery?!

  • only 1 simcard version got the sd card slot -- read well :)

  • does this alcatel hero has a memory card slot really.. cant see it on mine

  • Does this phone support otg??

  • I am unable to assign pictures to contact numbers. I normally do that with any phone but somehow I am unable to with this phone. Can it support this feature

  • I have that problem too... Did you solve this problem with magic flip?

  • Where did i buy hero2?

  • It is nearly a year (over 10 months exactly) that I am using this phone. Overall, it is a good phone. I can do whatever I want with games and apps from Play Store. All functions are working very well. I am sorry to those who experienced issues. Two things I don't like about this phone - stylus and come-along phone. Stylus not working as advertised and come-along phone is just an additional cost. I barely use these two. Camera is clear even better than some flagship phones of Samsung or HTC.No root though. Planned to root after one year warranty is over but as stable KitKat is about to push out (beta stable is available now), I may stay with unroot KitKat.

  • how mucth many this alcatel hero ..??

  • Hi all i am thinking to buy this phone yet i can see allot of comments regarding the screen so what do u think guys should i wait

  • Yes you're right

  • The magic flip'said response time is slower than Htc.And the magic flip didn't response that means the magic flip is down.

  • i bought this phone one week ago and it is great but i want to know why the magicflip does not work with me ? please help me because i want to know if there are steps done before connecting the magicflip with the mobile

  • Bought the phone 1 month ago in russia have touch screen problem. Keyboard works fine though. The top part of the screen is not as sensitive as before. Was thinking it's cz of the screen protector before. Now I'm worried. Any solutions? Something that can be done through software or firmware?

  • I bought this phone about 6 months ago and everything works fine. My Hero iz very great. Software Engineer

  • I bought this phone about 6 months ago and everything works fine. My Hero iz very great. Software Engineer

  • It is useless to give facts that have not been proven, bring proofs of these corrupted facts, or better go to the courts! Alcatel is now TCM, a chinese company financed on the HK stock exchange, I doubt they go around bribing people at the full light of the day. If you have proofs, act, fighting corruption is the obligation of everyone

  • WHY???Because Alcatel is just SO SO terrible. You know what this company of crooks did? They bribed the officials of 6 countries $8 million each and owed the US department of justice $137 million. They don't deserve a good reputation or even the right to sell their products. I hate them I really do. On top of that they think giving their crap fancy names is the best way to promote garbage.

  • why spoil these mobile name this phone is awesome

  • NEVER BUY ANY alcatel phones. You will regret it. I have the one touch fierce and I ABSOLUTELY HATE it. This company has gotten in trouble with the U.S. Department of Justice for corrupt foreign affairs. PLZ STAY AWAY from this company.

  • Yes we want to ruin the name of Alcatel cuz its a company of crooks bent on making crappy phones. Alcatel's criminal history says enough by itself. what really makes me mad is that they're proud of promoting their garbage

  • dont belief try buying it...dont say others didnt warn u....they dont entertain exchanging defective phones with new 1....

  • I think these people have been paid to post bad reviews about this great phone..they want to turnish the name of ALCATEL

  • Bought the phone two months ago in HK, wanting the dual sim card version. Everything seems to be okay up to 3 wks ago. Same problem as previous comment, top part touch screen often didn't work. Keyboard error (jumping to numbers/symbol layout all the sudden) from time to time. Frozen screen for few apps (such as camera), every now and then. Very annoying and can't recommend this phone because of that. Other than above problems, it's a good phone in general. Very nice to read ebooks. Pics quality not bad, tho not the best either. Battery is decent.

  • I bought this phone about 2 weeks ago and for me everything works fine. I dont know why everyone saying about problem with touch, btw great phone :)

  • tol u all....do not buy this phone especially from alcatel,i had very bad experience with the company,asking them to change a new phone becuse of the problematic hero phone i bought.u know what the fuck they said?they told me,their company does not exchange problematic phones and its not their policy to do so even their products are havinf serious issues,tht is from their official website!please let this company go bankrupt again as they dont even value their customers!do not buy any alcatel phones!waste your money only!

  • I bought mine in Hong Kong 3 months ago and now I can too experience the very annoying screen issue, in particular with the keyboard (whatsapp is a torture). Sometimes the touch screen becomes crazy and I have to shut down. Why is this hapenning? Any solutions? Apart from this crucial issue, the phone is really good. BTW someone knows where to buy the e-ink cover?

  • I bought mine in HK two months ago and now experience also the keyboard problem. It is not a bad phone otherwise :(

  • Touch screen problem on top. Same problem in Portugal.

  • I'm afraid that I also must suggest to stay way from this phone. After having touchscreen problems with my first one, it was replaced and a couple weeks later the same problem again; faulty response from touchscreen makes this otherwise excellent device unusable

  • I'm having issue with the touch screen too!!

  • Have you tried replacing your phone from rizkallah... If you did please advise what happened. I am fed up from this freakin phone

  • do not buy this problematic phone!TOUCH SCREEN HV PROBLEMS IN JUST 4-6 DAYS!stay away from alcatel!this is a bankrupt company tht does not care about their products n customers satisfaction!do not buy alcatel phones anymore!let thisd company go bust again!they do not even wanna change new phone when it has problem in just few days!do not buy alcatel phones i repeat do not buy alcatel phones!

  • I've just bought Alcatel one touch hero 2 days ago and having issue with the touch screen, it can't be used at all. This really sucks! Hope ALCATEL FIX THIS. Depressed User

  • I Have The Hero From Egypt Since 2 Months Ago & Every Thing was Ok Until This Issue Happened To Me Also The Top Touch Screen didn't Work At All . All options which Been On Upper Screen Dose not Work At All 5osara Bgad

  • same problem to me.can you help me to resolve it? i want to change my screen

  • Same problem...shit touch screen

  • very bad touch screen hope to solve this issue ASAP

  • Have taken points from all corners ,all the same am planing to get one from Dubai soon ,should i go ahead ??????

  • i hv been using tis phone more than 3 months, for those with touch screen issue, simply press the lock button, and the unlock it..that worked for me all the time

  • Dear Alcatel, please, upgrade this phone. This current model has too low CPU and touch problems

  • Mainland China called TCl n3

  • The touch driver of touch screen is very complicated after I buy one.The cpu can't afford high density screen and user couldn't use to much software and at same time. If you do so the cellphone become slower. If you how to release process of cpu. It will be a high value phone.

  • splendid and affordable phone, how ever i think it falls short of the benchmark set by the bigger players; hopeful to see a more advanced iteration in the future with oct-core and 64 bit processing and battery life to match the competition

  • Heard the mediatek chip is lagging for this 6" phone. Alcatel should address this urgently with an update or sort. If possible please include LTE for upcoming model which is expanding rapidly.

  • In egypt they draw back all set they sell for such problem..... it is hard wear

  • hi all, I'm going to buy Alcatel Hero from Egypt but i'm hearing about the common problems of the touch screen and battery. Do you advise me to buy it or search for another alternative ? thanks a lot.

  • hi all, I'm going to buy Alcatel Hero from Egypt but i'm hearing about the common problems of the touch screen and battery. Do you advise me to buy it or search for another alternative ? thanks a lot.

  • This is definitely a hardware issue, mine was sent back for repair but it cannot be replaced. Seems to be a general problem.

  • In what country is this available?

  • I have the same problem, I bought the alcatel hero about a month, when I bought it the touch was not very good, but after using it for a month it's getting much worse and the touch is getting very bad, so I don't know if it is like this, or this is a hardware or software issue

  • please enplane to me . i have the same problem is it software or hardware . i bought this phone not from rezkala but from store called doubia phone. please what can i do ? .

  • touch not responding directly must touch more than 1 time to respond. Agent REZKALLAH told me that it is common problem

  • how ???

  • Touch not work well at egypt

  • It's common problem. Go to rezkallah mamarya and they will change it to you by another phone & another free popc3 phone

  • There is a problem in the hero in the touch panel not responding directly must touch more than 1 time to respond or select the item.... such as zoom ... patern.... touch the dials

  • yes it supports both otg and arabic language

  • it is realy good but to realise more progress it should be camera 16 megapexil also ram should be 3gigabyte and if there asoultion for battery try to be remoevble in the end it is awonderfull phone

  • Does it support OTG ?

  • is it support Arabic language ???

  • I root it with vroot.

  • thank u my dear for ur appreciation but r u sure the projector will be in the market or it is just commercial advertising and if I buy this phone from Europe can I find this projector in the box I think the mobile without its accessories doesnt worth are u with me??

  • Currently its not, might be in future. You can check out this link as well:

  • No, the projector is not included in the box. Moreover its a feature to be available soon, which means you won't be able to get the projector in market right now. You can check out this link as well:

  • Hi Deepak. Its recently launched in India for INR 31,990, dual SIM model. The phone will be available across India on leading mobile retail outlets, multibrand outlets and online portals in April. So, you can check stores like croma, reliance digital and online portals as well from next week. All the best...!

  • Its not in the box currently, but might be.

  • hii every one I have an important question is their projector in the box of this phone or it is a just advertising plzzzzz answer

  • I want to buy this phone, if anyone has got any information where to buy it from at New Delhi India or any website selling it, please let me know asap. I'm seriously interested in buying this phone but it's not available anywhere :(

  • thank u for ur replying but how did u know this value sar it is not written in any site and one more question is their projector with this mobile I have asked in our country Egypt and told me that the box never contain this projector any body answer plzzzzzzzz iam confused

  • SAR Value of Alcatel One touch hero is -0.645w/kg.

  • hii every one where is the sar value of this phone. it is important.for our health any body answer

  • I know u can get the sound from there, but i am asking about how to add the sound to the notification panel. Yes there is wi fi direct. Settings-wifi-options(buttom right) u'll find wi fi direct there.

  • hi every one where is the sar value of this phone whybit has been hidden

  • Yes there is from the settings>sound And the ram usage from el the settings>application manager>running Do U have the hero now ? I wanna ask a question about the wifi direct in it so let me know plz thnxx

  • Is there any way to add sound/silent/vibrate icon to the notification area ?? And how to know the RAM usage ?? Overall this mobile is an excellent mobile according to its specs and price, except for its stylus ..

  • Plzzz tell me how to use the wifi direct in this device I can't import/export files with other devices !! Are you too facing this problem ?!

  • The gyroscope is optional?! What the hell?!

  • Finally, Android 4.4 KitKat is available for MediaTek MT6589 chipset gadgeter March 10, 2014 Android, Gadget, News AndroidKitKat-MT6589T There is many reason why Android 4.4 KitKat did not come to our Android device, because, some device that running with mediaTek chipset did not provide appropriate upgrade to Android 4.4 KitKat. Finally, there is domestic smartphone manufacturer has successfully upgrade their system to Android 4.4 KitKat using CyanogenMod 10.2, and now the device that using MediaTek MT6589/MT6589T is capable to using higher version of Android. Some people in XDA Developer forum has been built the Custom ROM based on CyanogenMod 11 that targeting for device which powered by MediaTek MT6589 processor, and now they ready to update their Android to KitKat.

  • I have used this phone for a month and am dissapointed. It is basically a larger and more expensive version of the Alcatel scribe. In fact the audio quality, speaker sound quality, call volume, battery life and camera quality are all inferior to the scribe. I paid almost double for a larger screen and inferior phone. This phone is only good for playing games and watching YouTube. The stylus pen is rubbish. Does not work.

  • For the memory Card problem , I faced that problem with my note II and I realized that it was a brand memory card problem and when I changed the brand it works fine

  • Directd Subang Jaya

  • Not lag i mean.. sory i miss word "NoT"

  • Ive use this phone for a 2 week.honestly this phone has a great battery lifetime. the display also very nice due to high ppi and HD...good camera 13 mp, i play FIFA 2014 with lag and alphat7 too.. gps also work fast..overall i give 9/10

  • does anyone know when this phone will be released in the U.S.A. anyone know about over seas site to buy this phone?

  • where to buy in malaysia...kindly please let me know who is authorised dealers in malaysia

  • i have use the from last week, i jst one main problem, the memory slot prblem.when i buy the phone,the seller gve me a 32GB fro sd card. aftrz i used it suddly it showed format the sd card and it restart itself. aftrz restart, the phone show memory coruppted and i go the shop and he change the new one. aftr 2 days the same problem occur agian.format the sd card. this time i go the shop an ask why the happening, he say its must memory card problm, he change new memory,thiz 3 time rdy i change the memory card. aftr the thrid time, the same problem, i do no what todo more..can anyone gve me solution or suggestion what i must do aftr thizz...im really in stress about the memory prblem.please

  • i have a problem with memory slot.i buy this phone last week and i inside the 32GB in memory slot.aftr 3 days suddnly the phone show format the the sd card and restart itsef. after restart the phone show memory corrupted.i go the shop complaint about the problem and he change the memory.aftr 2 days, the same problem, alredy 3 times i change the memory card,still the same problem coruppted sd card problm,can any gve a solution why thz happening and what should i do.the phone work fine but the memory problm are making me stress..can anyone help me this problm.

  • Ebay

  • Ive use this phone for a week.honestly this phone has a great battery lifetime. the display also very nice due to high ppi. overall i give 8.3/10

  • I owned this phone since last month..honestly,if i can back to time i bought this phone i would rather choose note2 or note3..coz i bought it from a distributor..so i cant try it test it until it arrived n that time this model havent arrive to the market of my place..i don't know how to describe my current feeling..at first i wan to buy this phone becoz of its stylus..to be honest..the stylus is a rubbish..i mean,c'mon..alcatel listed the stylus as one of the highlight feature but what i get is a plastic stick with a stylus look n comes with a cheap rubber head tip..just a decoration to cover the hole below it..i never use the pen since i tried it on the first day..sad to say that..n some of the performance are nt good as samsung note series..not even note 1..so i suggest whoever want to buy this phone,go try it in a shop or try ur friend's one if they owned one..n then do comparison with samsung note series..overall for this phone is ok with its price range..but i dont think my next device will go for alcatel again

  • will come in 26 marsh in shop

  • In the specs it says its not released yet so if u wanna buy one, ur gonna have to wait

  • have anyone encountered problems with your sidekick? my sidekick cannot send message to certain mobile numbers. i dont know why. anyone?

  • i noticed that..thats why i always used earphone

  • Hey I live in NY where can I buy one,,,do you know a overseas site....or anywhere...I need this phone...thanks

  • All right Kmaj, and what about a stylus quality? Because it is a non digitezer stylus, does it have a descent touch sensitivity, and is it ok for descent notes and sketches?

  • I got this fone from Delhi. Its not yet released commercially in India. It will released in the range of 30-31k soon - next 1-1.5 months. I like the phone overall, except the camera. Its not at par with other 13 MP cameras. However, overall I'd give this phone a sweet 8.5/10.

  • Hello KMaj, where did u get this phone from, what is the price, and how is the cam quality

  • dear kmaj, whats the cost of this set in india, and from where have u bought this one.

  • Got this phone today in India, loving the experience so far. Amazing UI, too early to say better than Touchwiz UI of Samsung or not, but overall, a great phone for the price.

  • Anybody notice whether it have any problem with listen (ear) when speaking long time( up to 10 minutes ), something like feel hurt on ears or hot or feel not so easy due to something bad to make you call for long time? thanks for reply.....!!!

  • Extravaganza and superb phablet phone. I already get this..wow so amazing. Thanks Alcatel.

  • the phone come after 3 week in ksa , 1900 SR

  • Keep it up Alcatel hero...u are the best phonetablet ever...with dual sim card, 3400 battery, 2gb of ram, sylus pen n amazing flip cover.

  • waiting fr0m 2013 now it's 2014 how long we have to wait ...

  • it's so disappointing that this phone isn't available on market. You lose fans, i'm bored expecting this

  • Hi, Is this phone available in India. This phone having superb specification and I would like to buy this phone. pls let me know from where I can buy this phone in India.

  • Please.I can not wait,I want it now,it so cool.because I has a fierce it so good better than iPhone or else. I have so many phone but Alcatel it the best..

  • Where can I buy one I live in the UK please tell me

  • Is that mobile avilebal in egypt&where

  • yes...its support OTG cable

  • Does this phone support OTG cable or not please answers me?

  • most of countries outside EUROPE don't have LTE yet so it very good to it's price in these countries

  • too bad there is no LTE :(

  • Dual Display for this model are so limited in menu...cannot open whatsapp and fb in same screen,only can play with the default...after all battery usage are superb

  • wonder how much and when the wifi charger will be on market...

  • That is very cheap! May I ask where you live? Thanks!

  • When it will be released in the western world?

  • Charging is cordless

  • Yes but, the wireless charging and e-ink cover accessories is still not yet available. Even the retail shops dont have any idea when is it gonna come.

  • hi..from the advertisement this unit can do charging without cabel..is it true??

  • I've been using this phone (Single-Sim Version) for 2 weeks now. Have to admit the design is superb with super slim bezel comparable to LG G2. Its the lightest, smallest for 6'inch device. Battery wise, non-stop using I can easily get between 7.5 - 8.5 hours of Screen On Time. However during standby mode, the SOT will be around 5.5 hours. For comparison, on Fonepad Note 6 I can only get around 4 - 5 hours of SOT, max. Alcatel still needs to work on the standby mode. Stock launcher is smooth, but when It tried using Next Launcher 3D it really lags, downside of Mediatek Chip. Even Fonepad Note 6 with Intel Chipset can handle Next Launcher smoothly. Conclusion, Im using it stock now and very happy with the slim design and long-lasting battery. On working days it will easily go on 2-3 days without charging. Most importantly, for the spec that I get, its damn cheap! around USD350 at my place - cheers

  • It amazing phone. Does this phone found in Saudi

  • already in malaysia market rm1399, comes with one bluetooth handset with call function and acts like galaxy gear (without the built in camera) , smart led cover & clear screen protector.

  • will come soon....

  • i saw in youtubevideo alcatel hero touch is very poor and non responsive ,is it right ????

  • Alcatel Malaysia says via their FB it will be released by end of this month.

  • You can buy it off the ebay as tcl hero or off the internet like ghdeal

  • hi.Does this phone will be released?

  • I would more than average so far with the stylus. The screen response offset a bit but less often most of the time. Nevertheless the price and functions are in strong traits against others. Not to mention the mega batt. I'm luvin it so far so same goes to you :)

  • I would more than average so far with the stylus. The screen response offset a bit but less often most of the time. Nevertheless the price and functions are in strong traits against others. Not to mention the mega batt. I'm luvin it so far so same goes to you :)

  • Adreno PowerVR? Wat?

  • cmon..... when it will be on sale? and what about quality of stylus? is it possible to draw some decent sketches? none of yt videos show much of a stylus in these actions...

  • Currently, I have alcatel one touch glory and I will truly boast of its amazing performance because I and my children are watching movies, play games with its 3" display very clear though we are not satisfied with the sound of course. What more if I use alcatel one touch hero. Gosh, I hope I can afford to buy this. With my one touch glory I can internet using my sim broadband because it is dual sim and through tethering, wow I can share the network. What I am looking now is an upgrade of the gadget and I am 100% sure alcatel hero will suit my needs. But please don't be pricy. I am looking forward that this would be available in the Philippines soon. This is what I need today.

  • Oooooh I cant wait.It should start selling since february 2014. Is this information correct ?slovakia

  • is it good phone for long time plz suggess me

  • Octa core or quad core?

  • I hope this phonsel sold in Indonesia, we are waiting to sell branded parties in Indonesia thanks

  • It's already here. ;) Besides - as I understand, Alcatel Onetouch (all Alcatel mobile phones) is only a BRAND of TCL.

  • December 2014? LoL I still waiting for this amazing phone

  • Release in December. WTF

  • i am so happy with my Alcatel One Touch Scribe HD, very good specs with an affordable price.. now, i am looking forward to the ALCATEL ONE TOUCH HERO coz it does have better specs but it will be much much better if released with LTE & NFC..

  • i am so happy with my Alcatel One Touch Scribe HD, very good specs with an affordable price.. now, i am looking forward to the ALCATEL ONE TOUCH HERO coz it does have better specs but it will be much much better if released with LTE & NFC..

  • i am so happy with my Alcatel One Touch Scribe HD, very good specs with an affordable price.. now, i am looking forward to the ALCATEL ONE TOUCH HERO coz it does have better specs but it will be much much better if released with LTE & NFC..

  • Why alcatel one touch hero so late. Why it is not release. I wait for long. Please release it as soon as it can.

  • Best spec for dual sim i found & waiting ever. So sad, it not available at my country (Malaysia), otherwise i'll grab it for sure.

  • Alcatel is subsidiary branch of TCL, China. TCL owns it. Alcatel only promotes the product overseas

  • it was demo version,and quality was amazing.I am using S3,alacatel is much,much better build,contrast,earphone sound etc.Didnt have time for detailed explorations.January 2014,it will be in the shops

  • Did you get with the accessories??? How was the build quality???

  • Is it TCL hero N3 or Alcatel onetouch hero !?

  • hold it in my hand,looks amazing,autorized diler in montenegro,told me that it comes with extra userfriendly,mini bluetooth phone.Clever...Must have

  • me too..

  • Yes, I'm going to buy LG Pro Lite, tired of waiting for this phone.

  • Seems to be a good phone. Is there an android app for trueastro.net ?

  • Actually TCL (Chinese company) paid alcatel to use their name for marketing the tcl n3. One touch hero does not exist. Only test phones are available for marketers and TCL sales agents.

  • can someone please tell me what site i have to go on to get this phone???? i dont care if is a Russian or Chinese. i just want the link and i don't want no link to buy ''TCL N3''. i want the link to ''Alcatel One Touch Hero" ASAP!!! Help me please.

  • are you getting the smaller phone and covers with it

  • I was payed 399$ with DHL and a leather flip cover

  • dude how much is this? thank u.... ill be waiting for this fon to be available in my country. such a great fon....hows the camera dude...im confused,is TCL Hero and Alcatel One Touch Hero the same fon unit? thank u dude

  • Last week i got my TCL HERO,and let me tell you guys its awsome.great phone with almost 3 days battery back with normal use.great display too.much much better than my samsung grand with a little high price.

  • Please, photo and video test...

  • I was interested about this phone ' it has excellent tools like projector. Ink cover. Pen I'm waiting to get it. I want to know price. Who is the best from this phones ( Samsung mega 6.3 - ascend mat 6.1 - Alcatel hero?

  • I bought from Ali express.com and waiting for delivery from dhl

  • Where u buy the TCL one touch hero Mr ace?

  • Waiting for my shipment of TCL HERO,let see how it is.i will update my experience later here

  • I have bought TCL Hero N3,I think Alcatell hire TCL to made for them,and I heard this fone gonna on sale Jan next year. Don't buy TCL,coz TCL can't update and if you try to update fone you gonna loose all apps what you have,the only apps you have are all in Chinese.Now make me crazy for that so much!

  • I have bought TCL Hero N3,I think Alcatell hire TCL to made for them,and I heard this fone gonna on sale Jan next year. But I agree with you as you said don't buy TCL,coz TCL can't update and if you try to update fone you gonna loose all apps what you have,the only apps you have are all in Chinese.Now make me crazy for that so much!

  • Alcatel is not unknown company, however it was oriented on low end cheaper phones past 5-6 years. I think they are French telecommunications business. However, this seems to be their high end model, and cannot judge until I see or feel it.

  • how do you know that the release is stopped?

  • Guys, any idea how much the price going to be?

  • When this model is coming. Is it available in india now

  • however i wanna buy it i am tired of the repetitive brands like samsung apple ... by the way coz it is french i thing it will be a high quality product.i look forward to buy it.....

  • Alcatel first time I heard this company that makes smartphone just like apple Samsung sony.but my opinion is that; guys don't spend money on this unknown company u will blast when u buy it.

  • This phone may have got some technical problem hence release stopped

  • crap alcatel u lost ur face many ppl started to decide buying another things maybe really if u sold earlier u was going to make big tatget but now u lost half of ur target because of ur slow releasing galaxy note 4 nearly to come soon and u announced in sep 2013 and here we r in nov nearly 4 monthes so when it will come out in 2020 ?? please u bored ur customers and ur fans alot release it or take it down better plus dont force ppl buying ur cheap crap TCL N3 HERO we dont want to be forced buying it we want alcatel and plz gyys dont buy tcl hero similar alcatel hero but bad and low quality . and no s pen too .

  • why they are so slow in releasing models. really what a pity!

  • Release end of November or beginning December for around MYR1399

  • when he release in malaysia and how about price

  • when he release in malaysia and how about price

  • I am thinking that another name for this phone is Scribe Pro. Basically this is the name of the phone designed for Europe - features and looks the same, just a different name. The difference is in the basic package, Scribe Pro has a stylus plus flip cover with hidden LED screen. Hero das not. It is whole, and Hero is is planned as a cheaper verson and it does not have extras in the package and designed for non European / North America markets only.

  • I figure out TCL N3 HERO have no pen there is pen backside and this is not good 6 inch must be used with s pen for more usability of 6 inch screen but alcatel already have s pen and tcl hero not have this only different

  • Guys,This is the same phone chinees telecom company TCL selling HERO N3,So the phone available online but a diffarent name.TCL making phones for alcatel,phone is good and me too want buy one

  • excuse me i would like really to ask we started to get bored from this long waiting of Alcatel one touch hero when it gonna be available ? no one give any answers and the company keeps stupidly showing the phone without saying any info about relasing date or even price so if u not willing to sell to ppl please stop adverstising ur alcatel illusions . im really angry waiting from Sep untill now we are Almost November 2 monthes full waiting untill when ?

  • 150g RMB1999

  • how can i find the manual?

  • It's noted on the user manual which can be downloaded..

  • 177.6 gr

  • i dont like square android icons

  • What's the weight of this device ??

  • When is the release ? What will be its price?

  • Anyone has the information of Acatel one touch hero ? It is too long for waiting.

  • What's the weight of this device ??

  • what accessories do we get in the package??? do i need to buy those accessories (e-link, connector phone, wireless charger etc..) by my own separately other then the package???? please tell this to me... thank u...

  • Great, the image quality is impressive. The images are a tad noisy, but the noise is very constant, so can be removed post if need be. Otherwise image appearance does not look over saturated, and has a nice film look. Overall the hands on review gives the Alcatel One Touch Hero a glowing review. I am convinced that the innovations will make an outstanding mobile handset!

  • The phone is amazing in its price range camera quality is good has a premium feel, slim and sleek design. As far as i have seen the reviews and features of the phone im satisfied to buy this phone.... More over its an indian make if indians dont but who else will buy, and how will we boost our economy... A very good phone. A good screen. No lags in playing games like need for speed most wanted,modern combat 4 ,death trigger etc.A very good phone. Its an amazing phone guys.I had used all big brands like Samsung , Sony, Nokia,etc,etc but Alcatel Dont Have Brand name But The way They Are making Phone,s For Sure people Will See The Diffrence,

  • The phone is amazing in its price range camera quality is good has a premium feel, slim and sleek design. As far as i have seen the reviews and features of the phone im satisfied to buy this phone.... More over its an indian make if indians dont but who else will buy, and how will we boost our economy... A very good phone. A good screen. No lags in playing games like need for speed most wanted,modern combat 4 ,death trigger etc.A very good phone. Its an amazing phone guys.I had used all big brands like Samsung , Sony, Nokia,etc,etc but Alcatel Dont Have Brand name But The way They Are making Phone,s For Sure people Will See The Diffrence,

  • Firstly i have to say this is a superb design, and also ask if this phone will be available worldwide. I realy would love to won this phone what Is Price In India ........?????????

  • I Compare This phone with Samsung Grand,S3,HTC,Sony And I Find The Feature Of Alcatel One Touch Hero is Awesome But Just Hve One Question? What is price please some One tell Me the Price and i wanna Buy This Phone.And If somebody Using this Phone please share the Feedback, ,,Nice Toy With Great Style And Features ,,

  • What's the weight of this device ??

  • When is it expected to be released?

  • excellent to make it excited the add ons are also excellent

  • SAR specification (radiation) is not noted in any of the Alcatel mobiles, why do they hide it?

  • CPU:MT6589T Cortex A7 (ARMv7) 1.5 GHz quad-core GPU:PowerVR SGX544 @ 357 MHz

  • By my understanding based on information from the net, this phone will also have a smart flipcover that doubles as an e-Ink display for standby mode and for reading e-books. That's awesome and what I'm really looking for in a mobile (the best of both worlds). You can see it also has a built in stylus for drawing, designing and note-taking apps. Keep it up, Alcatel. For more information do a Google search on this phone.

  • This phone is really nice but it would be more awesome if it has this four spec 1.LTE 2.NFC 3.TV output & 4.DIVX .... :(

  • What is it's GPU ? is there an LTE version ??

  • this would be so nice considering the price wont be tagged as expensive as samsung giants

  • bsttery also 3400

  • nice specs.. 13mp cam / quad-core / 367 pixel density.. these are what i need

  • i don't know if its good to have?? because am realy what alcatel did lately

  • alcatel is competing nowadays and this is the proof!

  • It has more than 2 million pixels, what's the GPU that runs all those pixels?!

  • I like this brand.I am Bangladeshi But there are not available this hand set.where available this set.........

  • How many times did u removed the battery of your phone and why? Serious now, it doesnt matter, a battery should last atleast 2 or more years (intens use) before it needs to be replaced and you have more chances to get another phone by then.

  • Awosome design supe lyk :)

  • Non removable battery means that you have to hand in your phone just to change the battery. Once you hand in your phone the service centre may tell you a long list of things that are faulty and need replacement. Often you may be told that in removing the battery the mother board got damaged and needed to be changed or maybe even the display. You would have to foot the bill if you want your phone back in operating condition. I know someone who had this experience with HTC !!

  • CPU: Quad-core 1.5 GHz, no more words...

  • Why would you care about a removable battery?

  • Alcatel makes some pretty nice phones lately.

  • It looks good, but why they made it to have a non removable battery? Anyway, the internal storage is a low.

  • come on! the designing is awesome... I hope it would have a suitable price coz I'm gonna buy it. bye bye samsung and sony for now

  • come on! the designing is awesome... I hope it would have a suitable price coz I'm gonna buy it. bye bye samsung and sony for now

  • not sure if Alcatel one touch hero or LG G2

  • no lte.

  • Nice phone hope they working on unique UI just like samsung lg and sony