alcatel Pop D5

  • Released 2014, September
    150g, 10mm thickness
    Android 4.4.2
    4GB 512MB RAM storage, microSD slot
  • N/A 752,963 hits
  • 16 Become a fan
  • 4.5"
    480x854 pixels
  • 5MP
    720p
  • 512MB RAM
  • 1800mAh
    Li-Ion

alcatel Pop D5 - Specs

Network Technology GSM / HSPA
2G bands GSM 850 / 900 / 1800 / 1900
3G bands HSDPA 900 / 2100
Speed HSPA 21.1/5.76 Mbps
Launch Announced 2014, August
Status Available. Released 2014, September
Body Dimensions 132.5 x 67.9 x 10 mm (5.22 x 2.67 x 0.39 in)
Weight 150 g (5.29 oz)
SIM Micro-SIM
Display Type TFT capacitive touchscreen, 16M colors
Size 4.5 inches, 55.8 cm2 (~62.0% screen-to-body ratio)
Resolution 480 x 854 pixels, 16:9 ratio (~218 ppi density)
Platform OS Android 4.4.2 (KitKat)
CPU Quad-core 1.3 GHz
Memory Card slot microSD, up to 32 GB (dedicated slot)
Internal 4GB 512MB RAM
Main Camera Single 5 MP
Features LED flash, HDR
Video 720p@30fps
Selfie camera Single VGA
Video
Sound Loudspeaker Yes
3.5mm jack Yes
Comms WLAN Wi-Fi 802.11 b/g/n, Wi-Fi Direct, hotspot
Bluetooth 4.0, A2DP
GPS Yes, with A-GPS
Radio FM radio
USB microUSB 2.0
Features Sensors Accelerometer
Battery   Removable Li-Ion 1800 mAh battery
Stand-by Up to 488 h (2G) / Up to 305 h (3G)
Talk time Up to 10 h (2G) / Up to 9 h 30 min (3G)
Music play Up to 48 h
Misc Colors Black/White, Platinum Silver, Ash Gray, Volcano Black
White, Platinum Silver, Cozy Red, Lemon Yellow, Aqua Blue, Jade Green, Lavender
Price About 100 EUR

alcatel Pop D5 - User Reviews

  • Alcatel pop d5 Android

  • i have this crap of phone.. no isnt that bad at all but selfie camera is really really bad, i have it since 2015 and i recommend to never buy any alcatel phone..

  • why that boring because my phone so lagging and camera not comfuse!!!!!!!

  • As a basic phone it is awesome! When it used little battery lasts between 10 and 20 days. If I talk more it lasts for about 4 days.

  • Use OpenCamera and you'll see the difference. Photos can be shot with volume butons and selfie sticks too.

  • This phone runs all apps smoothly but the only problem is that the apps crash after a while. It has a really shity camera. Battery life is decent tho...

  • Ur correct

  • I lost her :( my very first phone :(

  • damn my phone is dead ! cant used it now, it will not work even it is fully charge..the battery sucks,! whenever i unplug it ,it will pop out...i dont know how it ended that way...

  • same problem here

  • At first it worked very well. After a few months to a year it atarted throwing me out of app even though I have an almost empty SD card. The camera went very bad too.

  • Pop D5. I think the manufacturer missed something. Mine after 8months camera couldn\'t work, poor focus. i felt cheated...

  • CM Security

  • My Alcatel Onetouch Pop D5 is got a virus, how can i repair this to back to normal ? please help me :(

  • did you root the phone? i think YES, now go to Authorized service that you install a new program android.

  • same thing is happening with me. what should i do, do u have any idea?

  • download the firmware of pop d5 then flash it using sp flash tool

  • It's the same with me.I wouldn't recommend it

  • did you root the phone?

  • the type of problem of my phone is after factory reset then reboot it will not turn on the android picture will play back again and again , then it will not turn on only the icon will pop up again and again

  • low ram,many appz

  • must re program the unit

  • hey i just want to upgrede my alcatel pop D5,s android verssion is there a place in philliphines to update it?>>

  • hi just want to seek help as i need unlock code for my ALCATEL D5 philippines

  • like you said root the phone is a very bad idea, ok, remove the battery from the phone and Ieave at least 1 hour, then returned to the phone and again leave for a while and then put it on the charger is allowed to charge. i remember never emptied below 25% and do not charge more than 95% so you're going to save your battery for a long time, because in this way the cycle of charging does not count and knowing that each battery has a between 500-1500 cycles.

  • Hi Im a Alcatel Pop D5 user, Im experiencing a problem with my phone so help me guys. It all started when my phone got lowbat @ 2% so i shut down and then charged it. Im was shocked because it was almost 3hours charging but nothing appears in the screen (the battery indicating charging) The only thing that working is the small-white light in the upper right of the screen near the front camera. I've ask my mates what supposed to be the problem of my phone and they reply "deadboot". Please help me. PS. I have rooted it but unrooted right away. Does rooting involve in this case? Thank you for the help.

  • if you think that's a virus then install '' stubborn tro jan ki ller '' and ki ll them

  • Same problem.. I read all solutions and done it all.. Clear cache an etc. And ended up doing factory reset. Now my phone doesnt boot up or takes 2-3 hrs to boot.. Now im thinking maybe its a virus... Kindly help..

  • Hi. Good day. Please help me in my Alcatel one touch pop d5. Every time I open any online games and other apps its always auto force close. I try to reset the phone but its still the same. First I thought the problem is in the ram but when I try the games on other device with a same spec of pop d5 its run smoothly without crash. I really don't know what to do. Please help me to fix this. Thanks in advance

  • Camera poor, dont focus. Has a bug, change itself ring tone, sometimes shutdown randomly, poor quality sound on headphone (very litle sound, in max volume is out of power), i try with sennheiser, sony, Philips headphone, is the same)

  • try with ''cameringo''best free app for camera a little slower , but some great shots

  • Hy, I bought this alcatel Pop D5 for my son. We are satisfied with the phone except with the camera: The camera doesn't focus. It just takes immediately a picture when you press the button. But since it doesn't focus all the pictures are blurred. (Note: We haven't changed anything on the system of the device except of installing some games.) Does enyone have a clue? Thankfully - Joe AR

  • No answer means you did root so now you've done a brick from a mobile phone , congratulations

  • did you root the phone ?

  • the type of problem of my phone is after factory reset then reboot it will not turn on the android picture will play back again and again , then it will not turn on only the icon will pop up again and again

  • The problem is that the network is weak signal,s that you can not do anything , your operator is responsible for the signal, so addressed to him.

  • IF YOU DO NOT DO ''ROOT'' ON YOUR PHONE !!! Try to ''factory data reset'' but first forbid all personal data (pict,mp3,videos,etc.) in sd card or pc, then take out sd card and sim card and do 'reset' the phone. This returns your phone software as it was new , so all applications that are subsequently installed will be deleted and all other information, then start as it was new, and should return your camera in the normal function.

  • My camera is not working. I tried with applications but it doesn't worked. I forced stop my Camrra , I deleted my data and cache. What should I do now?

  • We have the same problemm

  • Hello, I bought 2014 an Alcatel OneTouch Pop D5 at a The Phone House Store in Spain. Mobile data connection (H+) had several several times to be turned on/off in order to be able to browse the internet. For example: open a website of a newspaper and if you want to click on an article now you are unable to open the page. You have to go to the notification bar and turn off mobile data and turn it again on. For the next opening you maybe must repeat it and then. And now on my new Alcatel Pop 4 bought in another country it is even worse. There's another problem. And on a Samsung tablet there was a stain on the screen. And the problem is not me. I have experience with phones and I know very good to use them.

  • How did you cover of the camera?

  • memorja the internal 4GB but is divided 2GB for phone ''android system'' and 2GB for user ,

  • When I purchase my unit the internal memory 4gB but lately I found out it is only 2gB why? What happened?

  • How could I solve the problems on my Pop D5, it fell down and got a crack (but its the issue). After the incident, several apps doesn't work. Even if i turn it off and turn it on again, the problem still goes on. I did reformat , wipe all the datas and the problem is getting worst. Is someone could told me the problem? or Reprogramming it, is the best solution?

  • I have search more and more and russian people did custom roms for 5038d In this website is the roms: Can any people port this rom for 5038x and port to english language? I will post this in xda developers We are aproximating to a perfecto rom for our mobile. Good luck on porting the rom :)

  • Brilliant phone had for two years with no problems, even dropped in puddles, in shower, down the stairs and no faulties. The storage is pretty legit and i only just have to upgrade my memory card from a 4gb to a 32 because its on offer so why not lol. Camera is good quality and as long as you dont do many system updates and any updates in general, you only need a 4gb memory card and i have games on it too.

  • Hard reset the phone

  • hi! i have an alcatel Pop D5 . I've been using it for almost a year now . I have two problems regarding this phone . first is that I can't send any messages to a registering number like 8888 or 4545 . why can't I ?? second is that after about a year of using this phone , this is the first time that my phone won't play any music at all. it plays touchpad sounds but only the least volume . when I turn the volume into it's maximum it only sounds the same .. What am I supposed to do ?

  • My alcatel pop d5..no display only logo..please help me..how to fix..

  • why my alcatel pop d5 can`t reach or read the wifi but our other phones reach it or read it?What will i do to make my alcatel pop d5 connect on wif...

  • Its really a good phone

  • Hi, i have alcatel one touch pop D5 dual sim. Almost a year. It works fine but theare is aproblem with the sound from the first days i bought it. I didnt go to the shop because i didnt give it alot attention. The sound goes very low with a strange auto leveling that i cant explain. When i listen music it goes up and down leveling by it self. Only when i maximize it full doesnt do that. I have reset to factory presets 2 times, and it still doing it. Can anyone help? My English are terrible. Thanks

  • Hello It is a custom rom to test or is alredy yet to install? If are they any custom rom gor this phone i will thank you :)

  • I did a system update to 4.4.2 and then there's a glitch on the screen when I'm starting the phone.

  • take out the battery and after 1min put it back, then press and hold the volume up key and power key at same time until the screen lights up to boot the device with recovery mode ,then press volume up \ down key to select"factory data reset"

  • I have a Alcatel c5, anda I have a kind of problem like this...first I got updates bout a few sexy apps and apus launcher etc. Than I got a message that my phone is rooted and so my FAQ has stopped so I restarted it and now it doesn't want to open my home screen..it stuck and keeps on repeating 'Alcatel one touch' and 'smart move'..what can I do?????

  • panko ; I recommend you to delete, facebook , instagram , Spotify ,Twitter, YouTube, Snapchat , apps and log via browser , then the phone will work perfectly , reed this,

  • Worst ever made Smartphone! I've got this kind of s*hit and you need a nerves of steel. How the f*ck with 2gb and free space about 300mb your phone will work OK? So many bugs, respond after few seconds, PLEASE WAIT... I AM THINKING RIGHT NOW (the smartphone)! When someone calls me, it takes few seconds, before display the name ore number that call me. Kind of crazy thing out there?!!!

  • memory is 4GB and is divided ; 2GB for the operating system, and 2GB for use, and that means that you spent internal memory for apps or data. and therefore delete some applications or images , mp3 etc, or it is best to put some SD card and then transfer all data in the SD card and internal memory used for applications

  • I have an alcatel pop d5 which have 4GB internal storage however I used only 1.88 GB but my phone storage is now 0 Bytes and I can't update some of my apps. What shall I do.

  • ......some of its features stop functioning after some time.......why???

  • Good afternoon, I have an Alcatel Pop D5 with support for two SIM-cards. But I'm using only one SIM-card-slot. When I'm browsing the internet after nearly every web page I go to I have to open the quick settings and turn off mobile data connection (in my case 3G+) and turn it on again. Then it works. My phone is on Android 4.4.2 Kitkat. Some time ago I had a Vodafone 858 and there was maybe the problem that when I tryed to open a website some sites didn't open. But my current provider of my phone is not Vodafone. Kind regards

  • link

  • i wanna update my phone in system updates but im scared if im brick my phone cuz i have propleme when im on some music and play some games stop why :'(

  • Another victim who made the root on the phone

  • I just wanna ask if your phone is ok now? My phone has the same problem too. And I need someone to guide me what to do. Please reply

  • did you root or flash rom

  • my keypad wont show up. please help

  • thx

  • my recommendation because I use more than a year and is the best application ' Cameringo ' go to play store and download

  • is there any posibilities to change the back camera? thank you.

  • two thumbs up.! :)

  • I wish you luck .

  • until my friends port the ROM no bugs at all..

  • until when ?

  • I flash MysticOS on my D5 now im using Custom ROM :) it works fine

  • if you by samsung s4

  • is there a possible to change color of the blinking white on the right top left side portion of the cellphone, right at the left side of the front camera? for i can change color of the blinking notifications, instead of it's always color white.

  • you cannot remove some of the application.! as long as you root it and delete using Root explorer

  • from play store downlod ''stubborn trojan killer'' run and kill trojans after will work fine.

  • guyz i need your help.. i can`t remove some apps in my phone and nothings happens when i reset it or reboot it? guyz help me plsss

  • I have Alcatel phone and this phone is better all phone for mine it's have a very smart apps i like it and this phone specification is much better and Alcatel price is affordable price for everyone so i just give you suggest If you buy is going to buy mobile Thank you :)

  • download the latest Kingroot apk 100% success rate :) I have a cwm/twrp/philz touch if you want

  • You are another potential victim , do root on your phone and in a short time will become brick, but after no return back, only authorized service that you install new software , be smart and do not do root

  • How I can root my Alcatel one touch popd5

  • one member of my group Alcatel OT pop d5 ported a ROM samsung6 it was successfully booted however the only problem is Unkown baseband which is IMEI is not valid. theres a lot of ROM that's compatible to d5 but that custpack grrrr.. I don't know if you want to join to our group just search Alcatel OT pop d5 :) Philippines

  • nahh popd5 has no custom rom because of the custpack partition i tried to port but no luck

  • its ok if don't take out the MicroSD it will not erase.

  • to BOGART , full spec ;

  • if you do root or flash room your phone my this dont work; hold down the volume up key and press power key at same time ( more than 5sec.) until the screen lights up to boot the device with recovery mode , and then press volume, up \ down key to select the ''wipe data factory reset''. this will erase all personal data from internal storage, and start as when it was new but if you have sd card inside the phone , then take it out

  • My alcatel pop d5 just dont want to open.. Its hanging on the logo then dont want to proceed.. Nothing happen just on the startp up.. Pls help.. Would really appriciate guys.. Thanks I'm waiting for your response. please do help me this is my mail address, ([email protected]).

  • i cant send message even if i have signal whant option can i do for this to fix other thing i can receive message but cant reply on it

  • any one have a custom ROM for ALCATEL D5..?xperia..? any one.?

  • what is the Chipset of this phone.?????

  • install ''CM SECURITY'' to find trojans after will ask to install ''stubborn trojan killer'' to kill trojans , it work for shure.

  • hahaha.! yup I know that already.. but I love rooting android phones.. and install custom ROMS *^_^*

  • not problem with your phone, signal are bad, ask your network operator

  • I'm having problem with my E and H .if I switched it to 3g mood,network gets off.I need help to fix it.

  • open message-- menu-settings-notifications-unmark but does it have a data connection means if it worked because you need to check setting- more -mobile networks- Access Point Names- and here is chosen and Resets for prepaid and postpaid to connect should have to enter data, or if they are already there , check whether they have been marked for ( prepaid is ppinternet ) or postpaid name of your provider ; xxxinternet Mark who is your deal this can be replaced automatically if you were changing the SIM card and now needs to manually set or occur with your operator for instructions. it usually has on their website in order to set a mobile connection

  • Whenever I send a text a message pops up saying " No network connection: mobile data of the sum card is disabled. This message will be sent when mobile data is enabled." the texts still send but just wondering how to stop this message coming up every time I send a text.

  • When I pull down the notification bar there's: video indicator, other indicator, email indicator and fax indicator. But when I press then nothing happens and they won't go away. Help please!!

  • flash your stock rom using sp tools

  • flash it with a stock rom ... i have here if you want

  • it's a little complicate but first open icon file manager it appear' sd card' and ' phone storage' go to phone storage press menu button and select file or folder-- you can select more just touch-- and the lower of screen it open a small menu and click on the icon with a double cubes, {- from left to right second- ] now get out with menu arrow back and there are again a phone storage and an SD card select SD card and moving the selected by calling the bottom of the menu click on the little icon that shows the letter (cube) its {- from left to right second- ] and then you're done

  • How can I move my all songs phone storage to SD card

  • I won't to move my all songs to my SD card so how can i move phone to sd card

  • also chek phone memory is it full used release memory by delete unused apps or disable they come with program and sam apps can remove to SD card restart your phone 1 time at week you can also clear data for google app, and ,google play services to restart them and fix some problems, chek your sound settings in - settings - sound - volume

  • if you did not do root your phone , then try this hold down the volume up key and press power key at same time until the screen lights up to boot the device with recovery mode , and then press volume up\down to select the wipe data factory reset. this will erase all personal data from internal storage. But if you did ROOT the phone then phone is infected with a virus and trojan malware, this virus that sticks to your phones internals . Most anti -virus software will not even work, but Cheetah Mobile has created a specialized tool to kill Ghost Push. ...-fix-648735/ I have not tried it but you do not have a choice , so try it, or go to an authorized service center and ask for you to install new software .

  • Im Using alcatel pop d5,im getting mad to this phone sometimes because it said that the app that i want to install always failed pls help me And this phone have a really low sound

  • try this ; hold down the volume up key and press power key at same time until the screen lights up to boot the device with recovery mode , and then press volume up\down to select the wipe data factory reset. this will erase all personal data from internal storage. but i dont know does it work for rooted devices.

  • Congratulations, you've made a brick from your phone , do as root on your phone and you are the next victim , because Chinese hackers on this benefit in 2015 has 900,000 infected phone . I warned you!

  • I root my pop D5 using latest King root. and it was successful and I'm waiting to have a CWM to flash a new ROM but the problem is when I reboot the phone it stuck in Boot animation. try to remove the battery and re insert several times but still working. hard reset once again. tsk tsk tsk.

  • go to your settings, and more, then go mobile network change the network into 3g only

  • In order you to go to the home screen is to do a hard key factory rest.

  • My alcatel pop d5 just dont want to open.. Its hanging on the logo then dont want to proceed.. Nothing happen just on the startp up.. Pls help.. Would really appriciate guys.. Thanks

  • settings- sound- and here is the minor setting for alarms,music, media,ringtones,etc,

  • I have the same problem. Any updates?

  • hi,im using alcatel one touch pop D5,is there a way that I can maximize the volume?i already put volume into full but i can't hear everytime i received a text or call..the volume is too low.help me want can i do.

  • do root on your phone, so after a while, you'll say that this is the worst phone, nothing works , restarts itself , and so on , and in fact , when you do ROOT , then open the door for viruses and they ,, corrupting OS , and your phone becomes a brick . Re-installing OS only solves the problem , go ahead ROOT your phone. and waiting for you at the next forum .

  • anne ,your phone is infected with a virus , ask to an authorized service center for you to install the new OS .

  • my keypad won't display anymore.i need help

  • I don't want my alcatel one touch pop d5 anymore.. because its useless.. this is terrible of not turning on IN ONE DAY!!!

  • Hi my name is Anne, I'm using Alcatel Pop D5, my problem is, my phone won't stop on restarting, and then when I start to turn it off, I cannot open it anymore... What should I do?

  • Hi Cathy, you should do factory reset but be aware doing so you will loss data on the phone.

  • Hi I'm cathy...I'm using alcatel pop d5. I forgot the lock pattern I put in my phone. What would I do? Thank you

  • Hi, your camera is blurry because the protecting glass (actually is plastic) it's scratched so you should buy new one or if you have an old phone with similar glass change it, i've changed my with xperia j, hope it will work.

  • hi...my concern is my alcatel one touch pop d5 dual sim gets blurry camera recently...but before it's doing great. It's 8mp Im wondering why? I remembered last October my sd card got corrupted... I can't restore my files anymore when in fact i did not remove it ever since it was inserted on my phone. Anyone pls help in fixing my blurry cam. thanks

  • How to fix alcatel onetouch pop d5 always "Unfortunately *anything*, has stopped" I tried to restart but it keeps on restarting logo! Pls help

  • try kingroot latest apk you just need a wifi

  • save the number, then go to options(contact number) then click the block...

  • I love this phone

  • I'm using alcatel one touch pop d5 and I'm trying t oroot it but I can't!I tried a lot but ,nothing please answer...please!

  • My phone stoped downloading files on whatsapp. It keeps trying but in the end it says download failed. Pls help

  • and to me has the same problem

  • Am using alcatel one touch d5,the rear camera has lost its clarity. How do I restore the camera's clarity?

  • Uhm. Im using alcatel pop d5. My concern is when i change the lock wallpaper it will never appear. And then when it comes to download,even if i save it on sd card it will always affect on phone storage then became memory full. I am frustrated becayse i can't download some apps.

  • Im using alcatel pop d5 for months and the camera is getting blurry. for pete sakes. is there any solution for this?

  • Hi im using alcatel pop d5 and my phone keeps on restartungits because of stupid android updating please help it keeps on restArtinh

  • Hello guys, My friend bought two from these phones and she had the following problem: It's basically Dual-SIM and unlocked but her phones only accepts SIM card from the UK. We've tried to put hungarian cards into it and it only detects the card name but can't connect to any of the network operators.

  • I am using alcatel one touch pop d5. It is okay to uninstall the pre-downloaded apps and games which i didn't used? Does it affect the performance or the program itself? I already had this phone reprogram twice because it doesn't work, it keep on restarting until on the alcatel logo. It happen after displaying the message "unfortunately the application stop unexpectedly".

  • not able to download applications has minimum memory space.It is very slow with the worst quality camera and does not have good battery. not forbear nor eight months. do not buy.

  • not able to download applications has minimum memory space.It is very slow with the worst quality camera and does not have good battery. not forbear nor eight months. do not buy.

  • some apps from playstore crash everytime i try to open it especially holy knight,my friend also installed it on his phone but it never crash. what im going to do to prevent crashing that apps?is there anyone there can help me?

  • Anyone Guys.. help me to my problem my phone alcatel one touch d5 is always restarting, i done do the wipe data/factory reset and reboot the phone and nothing happen idon't know what to do now please reply to my comment ho knows how to fix my problem please reply right now

  • You might have an application that controls the brightness (i have one too), deactivate it when you dont need it!

  • My mobile is update 1 times low netwark and his not completli update so Reupdate my mobile help me

  • When i first openned it i saw: Battery problems / USB problems, CPU problems, ...many more... 1.charging is very slow and when unplugged battery is drained 2x times faster than charging 2.when i open an app it auto-closes (High CPU usage)(87% CPU usage when idle)(and of course...it develops high tempratures) I encounter problems every day!

  • Check the sim card. I had the same problem. 1. I cleaned the sim and ensured that it fits well. 2. I use a Sony charger now. (the alcatel charger is in the bin) No more restarting.

  • use mobile upgrade in official site of alcatel. download the app and install wait for it to download the full package of your phone. need a lot of patience

  • how to fix alcatel pop d5 that keeps on restarting or stuck on logo please hlep me :(

  • how to fix alcatel pop d5 that keeps on restarting or stuck on logo please hlep me :(

  • I am using alcatel one touch pop d5. It is okay to uninstall the pre-downloaded apps and games which i didn't used? Does it affect the performance or the program itself? I already had this phone reprogram twice because it doesn't work, it keep on restarting until on the alcatel logo. It happen after displaying the message "unfortunately the application stop unexpectedly". Are additional downloads affect the software or make it vulnerable?

  • I am using alcatel one touch pop d5. It is okay to uninstall the pre-downloaded apps and games which i didn't used? Does it affect the performance or the program itself? I already had this phone reprogram twice because it doesn't work, it keep on restarting until on the alcatel logo. It happen after displaying the message "unfortunately the application stop unexpectedly". Are additional downloads affect the software or make it vulnerable?

  • New update. My phone's batt charge goes from 0% to 1% only. Never reaches 2%.

  • (sorry i accidentally pressed the phone post button) Hi! Im using an alcatel onetouch pop d5 for almost 8 months now. Just had an issue last night when my batt got drained to zero. First thing I noticed, i kept hearing the shutdown / opening sound over and over again (not really sure if it was restarting or shutting down). Then when i took my batt off and put it back in, the opening / shutdown tone was gone. Next, I took my charger and plugged it in, now the screen just blinks. Its like its trying to restart but the charge is so low it couldn't. Tried to take the batt out and put it back in again hoping the blinking would stop but it didn't so i let it charge for a while. Now tje charge seems to be holding up but the batt charge indicator starts at 65% when it is charged off Then it just restarts over and over showing just from the OneTouch pop d5 logo up to the batt charge percentage only. So i kept it charged turned On. That's where i noticed that the batt charge indicator at the home screen isnt charging but its just draining from 65% (when i plug the charger in it starts at 65% BTW. Not 1%) how do i fix this? Please help. My batt still keeps on draining while im typing this post. If you could please shoot me an email on how to troubleshoot this issue. [email protected].. Thanks!

  • Hi! Im using an alcatel onetouch pop d5 for almost 8 months now. Just had an issue last night when my batt got drained to zero. First thing I noticed, i kept hearing the shutdown / opening sound over and over again (not really sure if it was restarting or shutting down). Then when i took my batt off and put it back in, the opening / shutdown tone was gone. When I took my charger and plugged it in, now

  • I have alcatel onetouch pop d5 5038A..the problem is the mobile data is not work.and the E and H is not show..??how to fix it???plssss help me..c

  • factory reset it bro

  • how to fix alcatel pop d5 that keeps on restarting or stuck on logo please hlep me :(

  • Guys I really need your help...my alcatels default internal memory is 4gb ...but then I factory reset it...and my internal memory becomes 1.85gb ...plss anyone help me

  • Went into settings so my phone could 'talk' (announce when someone calls). Now it will not allow me to undo this feature and the screens are not swiping/sliding any more. It's also no longer a "one touch". Help!!!!

  • How to fix my phone? I updated my firmware but my phone is rooted and it wont boot. Please help.

  • Hi can you help me... My front camera 5038A is not working... What can i do thank u... Blerd picture

  • After I make a phone call the words "Unfortunately, Dialer has stopped working." I stays on until I press "ok". This did not happen before. How do I get rid of this?

  • Hello... I an alcatel one touch pop d5..it disgusting that it can't charge during bad weather(cold), or rainy season even if it is on power... Plz advice more on what to do... Thanks

  • Hello... I an alcatel one touch pop d5..it disgusting that it can't charge during bad weather(cold), or rainy season even if it is on power... Plz advice more on what to do... Thanks

  • Hi ..habit disgusted,I HV Alcatel pop d5.it can't charge during poor weather,cold or rainny season.its battery keeps on draining even if its on the charge.plz advance me on what to do.....

  • Hi ..habit disgusted,I HV Alcatel pop d5.it can't charge during poor weather,cold or rainny season.its battery keeps on draining even if its on the charge.plz advance me on what to do.....

  • how can i delete system updated file??

  • Last update has maked the phone better!!

  • Hi mephisto?'The application has stopped working' has several possible solutions.However based on your question,if all apps have the above issue,you may want to try and delete unnecessary applications from your phone first to free up RAM/internal memory on your phone,restarting it and see if the problem persists.If that doesn't solve it, I would suggest you try and clear the cache especially for applications such as browsers which can be consuming significant memory on your device.Please note this usually deletes some information such as login credentials and progress made e.g in video games.The procedure is 'Settings'--'Applications'--swipe left till you reach the 'All' tab and scroll down to the application which just gave you the Application has stopped working error---Tap/click on it and scroll to 'Clear cache' to clear the applications cache.Hope it helps.

  • Hi maeam?To change the font size on your phone,go to 'Settings'---'Display'---and select the font size you want from the four options available(small,normal,medium or large).Cheers

  • Hi Lucy?I may not have understood your question well,please expound.....however if you meant to say that your phone goes back to the home screen while you're texting,that usually happens when you press the Home screen button by mistake while typing a message so just try and be careful while typing to avoid such issues.Nice day

  • Hi?If you can hear other sounds e.g your phone alarm when it rings,phone ringtone when someone calls and audio from the Music player,the issue is not with your phone/manufacturer.It may be the video player application that you are using that has some issue.Try downloading/installing another video player such as MX player or VLC player from the Google Play store.Also do check if your phone is in silent mode.Regards

  • 1 month not using the phone, I cannot open and cannot proceed to the menu. What sold do?

  • When i try to open any application it said - "The application has stopped working " Help please .

  • How can i change my font ? Changing size of the font only on the setting 😒😒

  • You turn off the powersaving mode

  • When I'm texting my fone back in home menu how to fix it

  • My video sounds is not working and I dont know how to fix it. Maybe its on the side of the manufacturer. How to deal with it?

  • Updates are usually a tricky affair.Most phone carriers/manufacturers tend to avoid pushing updates to 'non flagship' devices i.e if you're not using a galaxy edge or a htc m8 or something along those lines,you probably wont be receiving an update.But don't worry too much,at least 90% of the experience is still the same as what you have now. However you can keep checking on your phone....just incase there's one by going to 'Settings'----'About phone(it's the last option)'----'System updates'----'Check for updates'.You should be notified if there is any update available for your device.

  • Hi max?The storage(512MB) is actually enough for most uses although most phones are now coming with (1GB/1024MB) as standard.The highend phones come with 2/3/4 GB but definitely cost more price wise. The solution to your issue for now is: 1)Save all multimedia i.e songs,videos and pictures on an external SD card 2)Delete/uninstall all unnecessary applications that you downloaded to free up RAM space. 3)This is usually not recommended for novice users;'root' the phone using Kingo root or any other rooting software and remove unnecessary applications that came preinstalled with the phone such as games which take up the limited and valuable space.Rooting also enables you to install applications on the SD/memory card which is a big bonus.The benefits outweigh the risks in my opinion

  • Hi murtrum?The alcatel d5 does actually tether either through USB or through creating a Wi-Fi hotspot.Please go to 'Settings'----'More'----''Tethering & portable hotspot'.All the options related to tethering are available there.

  • Hi mon?The alcatel d5 doesn't have a dedicated hardware button for adjusting brightness.To adjust the brightness go to Main menu----'Settings'----'Display'.There is a slider just below the 'Economical backlight' option.Use it to adjust the screen brightness as you deem fit. However,if you want to dim the screen better,there is a tiny but useful application called 'Screen filter' available on the Google App store that will definitely help you maximize your battery life too.

  • Hi zech?This tends to occur when the network configuration changes,more often than not the password.Go to Main menu---'Settings'---'Wi-Fi'----Press and hold on your network from the list and in the dialogue box that shows up.....choose Forget network.Now connect to your Wi-Fi again as if you're connecting for the first time.Hope it solves the problem(Note:Most home Wi-Fi's are usually configured to use DHCP i.e dynamic assigned addresses---if yours is configured otherwise it may be what is causing the issue for your phone)

  • hi guys.. i got d5 for 4 months i guess, and i dont have any problem connecting it to our wifi. but lately, when i came home, it wont connect anymore to wifi, it keeps on looping into "connecting.... and then authenticating....obtaining ip address... then will go back to connecting again and start looping.." any idea how to fix this please.

  • how to program alcatel pop d5 ? thanks

  • It's a very good phone considering the price.

  • Just go to settings and Click Applications. :)

  • Check the battery saver

  • my brightness button is not working. cannot change the brightness manually also. any help?

  • get a memory card to have more storage space

  • I can not take a photo or send a pictures in viber I deleted some applications in my phone it says low storage because of the application I deleted.how can I fix it..

  • I can not take a photo or send a pictures in viber I deleted some applications in my phone it says low storage because of the application I deleted.how can I fix it..

  • Audio problems here. phone works fine on speakers but whenever you plug an earphone or headset, you'll just hear a cracking static sound, music will play low on background, but the cracking is more eminent, I've tried factory reset & hard reset & even had it reprogrammed, what do I do next?? is this a hardware issue?

  • I just got a new one from a plan but trying to return it and find something better, after trying it gets easily lowbat without doing anything, camera not so good, hustles on multitouch, reviews from internet are negative and many does not recommend it!, sound not good, touch screen nope, a lot of not needed apps, low specs, so low RAM!, DISAPPOINTED!,

  • Transfer some applications on your memory/SD card.

  • I had problems with the keypad not showing up twice. What you can try to do is: 1. Go to the setting on your phone 2. go to the backup and reset 3. Factory data reset (Before you do this, make sure you have everything saved on your micro sd and have everything backed up to your google play that saves all your apps you previously downloaded) I hope this helps

  • i cannot type anymore, cannot see the keypad

  • y u no get memory card??

  • This phone can't do tethering, can't crate WIFI access point

  • Is it ok to use the APUS application for a faster transactions on this phone? need ur answer imediately...

  • too small internal storage. is there any solution to this problem?? i cant download apps anymore. please help its my first time using alcatel phones.

  • And... Wait is this Galaxy Young V? This is one of SUN's plan right? If your talking about Galaxy Young V I would pick Alcatel

  • Pop D5... Pop D5 has a Quad core processor while V only possesses a Dual-Core Processor... And the battery's longer than Samsung, just be careful though when you charge the phone's battery fot thr first time cuz my Alcatel's battery kinda affected due to overcharging its battery...

  • Samsung Galaxy V or Alcatel Pop D5?

  • just make ur bluetooth visble to evryone

  • How to update?

  • How do I unlock using the template and that before that I do not have to consider the list to be unlocked, but just to be on the template? And how to update my phone? It is the Alcatel One TUC pop d5 5038X It is the Alcatel One touch pop d5 5038X

  • I cant typr message also. :( What should i do ?

  • I can't type message. Keypad/touchpal not showing / poping. help please

  • I've been using this phone for 8 months now,but hey it sucks! Get destroyed easily, won't even open the apps. I click on the messeging app, notifications pop out what the hell! FIX THIS!

  • First download kingroot app

  • how to unlock

  • How to root plzzz?

  • How to remove password in messages

  • Reprogram it

  • how to remove? bcos when i edit some photos it doesnt work.. how to remove pls pm me on my fb jhay sarmiento

  • how to remove system update?

  • features are not good and cell is slow

  • Its actually good. but i dont like the auto correct of spelling when im typing .

  • low quality camera

  • Root pa more!!!!!

  • the games i download wont load

  • How can i add lyrics to my music player. pls help

  • I cant download apps on my phone... (error retrieving information from server RPC:S-7:AEX-7) ..what does it mean?

  • my alcatel pop d5 from smart communications have a VGA front cam and a 8 megapixel at the back...

  • how can i fix a camera issue? it always said "can't connect to camera".

  • same here, phone is not useful in downloading apps at all when u have weak wifi/internet. it will like download 85% of the app, internet connections dips a little, and voila! ur back to zero.. sucks really..

  • None

  • i have d5 for about 1 month now, my problem is when downloading an apps it always going back to start once the internet is lost, it will not continue.

  • i have the D5 now for about 2 years and its pretty good the battery can last about one day and its pretty fast but can sometimes randomly crash and the internal memory gets full very fast.

  • look for touchpal and activate it

  • pop d5 compatible with any app

  • I am about to buy one of the alcatels, I can't decide this one or C7, can anyone give me suggestion from experience?

  • my keyboard suddenly disappeared, how can i fix it?

  • i dont know

  • i Bought this phone about 1 month a go, now its sometimes hang, and i find it hard where to change my message tone although i change my setting in general, my message is always in silent mode.Please help me to fix this.thanks

  • we had same problem, but prior to that my phone keeps crashing, tried hard reset but didn't work. must've been virus that wiped programming.. had to program it again.. worked perfectly now, just be careful of files u download..

  • is it a dual sim???

  • I bought it last week and so far am enjoying its services

  • Tried taking pictures with the camera....checked gallery but no pics are saved.

  • I brought this phone a month ago.. the problem is battery almost empty within 12hrs..

  • It is a good phone but what we need is an android 5.0 update..otherwise it's good..and about the phone signal..

  • yeah, my phone is still on warranty coverage, but then and again, i rooted it hahahaha

  • when i using viber.there no videocall option..i cant see even i use a wifi connection..it just only voicecall..

  • when i using viber..there no videocall.even i using wifi..n

  • It's a nice phone. No seriously. But, the only thing I want the developers to improve is the front camera (HD) and another is, to add the font settings feature so that I can change my fonts from whatever font styles I download from Google Play Store. Other than that,I am completely satisfied with this model.

  • it is always saying that the note has stopped and i can't save picture to my gallery no thumbnail

  • Why my phone make low battery every 5 hrs only?i only had music play..

  • My cellphone have no signal. It's my first time to use it. Help here. Please.

  • Does it have autofocus?

  • hi! it's not a virus. it's a test for the phone.we have the same problem. do you now know how to delete it already?

  • MMITEST always appear in my screen. how can I delete that thing? also the camera sucks. is the camera really don't have focus? whenever I capture a document, the picture is blurred.

  • hi!did you root your phone?

  • How can i view files of my memory card in my alcatel pop d5 the pictures didn't appear on the gallery the same with music with the music player pls. help me..

  • Thank you. I checked reviews for Acer Liquid Z500 and specs wise, that phone surpass this alcatel pop d5 just like what you said. What bothers me however is the phone's performance after a certain period of time. Most of them complained about the phone's battery shutting down for hours that they need to bring it to service center. Is itgoingto be same issue for alcatel d5?

  • Over all, Acer Liquid is better due to its doubled memory capacity (512 vs. 1024mb), pixel density at 218 vs. 294 in favor of z500. While both having almost the same specifications Acer boasts its DTS sound speakers with cd quality.

  • Hold power button and volume down at the same time

  • Which phone is better? ACER LIQUID Z500 or Alcatel One touch pop d5 1038e? I need expert's opinion ASAP as Im planning to signup for a contract for sun cell for 2 years and i want to make sure its worth it. Im not really after the size of the screen, camera matters, and battery, and reliability (lagging issues) should be the basis of comparison. Anyone who can help? THanks much!

  • My camera is blurred how can I clean the lens or change the lens of my camera?

  • How can i transfer files by bluetooth? I can not transfer even if the bluetooth is on.

  • install musixmatch in google play. it help you to edit the pics of your music

  • just go tO applications then click what app you want to move to your sd card then you can see the "move to sd card" button, click it then it moves to sd card

  • I bought a defective unit from smart postpaid poor signal. Cant recieve calls & messages most of the time

  • where are the answers to these questions? i prefer to hear it from alcatel

  • It might be an add poping up on your screen, just ignore it. Or remove the app showing pop adds

  • how can i make my USB-OTG work for this phone?

  • How could i change the picture in my musics?

  • I purchased this phone from Smart Postpaid for exactly one month now. I'm just texting last night when my phone hanged. I can't touch it so I tried to hold the power button and restart it. Then the continuous showing of its logo (Alcatel One Touch. Smart Move) stocked on my screen. I waited for almost 20 minutes but it was still there. I can't turn it off without removing the battery. I don't know what to do. Please help.

  • just hold the power and down button simultaneously.

  • Can't move apps to SD card?

  • When i unlock my phone.. The camera is in stanby mode.. It is normal?

  • Help me i dont know virus or not virus can you help its MMITEST i dont know what is MMITEST im playing games and after 10 minutes MMITEST is opening.. help

  • I can't change my pop d5's screen brightness. And I didn't put a check mark on economical background. Pls. Help me!!

  • Wait... Does this thing has a 8 megapixel camera or is it really just 5 megapixel?

  • how to block numbers??

  • My phone gets immediately drained after charging.

  • U click the lock and the sound button

  • how can I make screen shot?

  • guys help me...problem is.."Unfortunately Spinner has stopped". It always appear on the screen and I can't remove it. thanks

  • overall its good except that font cam is vga only and audio is so terribly low...almost can't hear music or when watching vidz, specially when your outside... even if you use headset...

  • Guys if your d5 is laggy get an app called clean master and go on the app and clear a your phones junk and your phone will be as fast as lightning

  • Pleaseee guys tell me,this phone can't move apps and game to memory card or not??

  • Very good product for first time smart phone user.

  • 5mp

  • Very good product for first time smart phone user.

  • my charging of battery takes almost 24 hrs to full. can someone help to what seems to be the problem with my alcatel d5. thank you!

  • press the power botton and volume down botton at the same time

  • hold the volume button + power button

  • Its easier to share in your file manager folder. Just select a song or songs then press the (I think its the second button) then look for "Bluetooth" then, scan for devices.

  • Simultaneously hold the power button and the lower volume button.

  • How can I do screenshot?

  • can't move apps and game to memory card????????

  • After sleep mode no WiFi connector anymorere ,put all savers of...and stil have turn of and in WiFi to reconnect.......anyone any idea.....? Dual sim version with latest firm.....

  • i bought the phone but it's dualsim

  • when it comes to charging it must be 5% battery rating/lowbat capacity rating...then upon charging...,make sure that your phone is OFF....or turn it off upon charging.....it will prolong the resistance and life capacity of your cellphone battery....Fyi

  • Can anyone give me an advice on how to keep your phone away from draining fast... Like i comnect to a wifi then fb. I noticed that after only 8 minutes.... The battery is 86%. Knowing that i charged it to 100%. Just got it from Smart. Please help!

  • good phone but low quality front camera

  • i cant share my music here in my phone via bluetooth .. can someone help me ?

  • can someone pls tell me how can i download pics music and video using the google app here in my pop d5 ? ,, pls reply

  • I have this one. Overall its a good phone and very affordable price to have the latest specs however the camera is average.

  • no its not dualsim

  • will it master reset the phone if I will update the firmware of my D5 to latest version?

  • My alcatel has a laggy guys is it normal?

  • Mine too. The stock headset is not so good and the sound in my AltecLansing headphones is very low. I guess it has to do something with the impedance. Pretty disappointed :(

  • I have recently bought this model and I am completely satisfied with it. The camera is good and there are pre-installed apps. In terms of downloading, you can choose where you want to store it (SD Card or Phone storage). You can also move apps in SD card if the phone memory is full. The screen resolution is very good even if the brightness was set low. Battery is okay! I highly recommend this phone! So happy with it :-)

  • How can i boost volume for headphones, it's to low? Thanks.

  • Settings: display Sleep Choose the time you. want....

  • Press (power switch + volume down) to screenshot

  • its very beautiful but when im receive a call from someone i got the call but when call me again they not responding. base on setting 50secs. before another call you receive how to replace the 50secs. .. please reply and comment thanks for consideration

  • how to screenshot?

  • DOES ANYONE knows where to downlaod firmware

  • How can I set the sleep? I would like to change from 30sec to at least 2 min. Thanks!

  • is this dual sim?

  • Which phone is better - Alcatel POP D5 or LG L65 ?

  • Very nice phone... Only the battery stays less than 24hrs for slightly use. Cases are already available in stores.

  • Very nice phone... Only the battery stays less than 24hrs for slightly use. Cases are already available in stores.

  • 5038a no focus :(

  • The camera sucks. No focus and captures blurry photos of lectures/notes. Only good for selfies outdoors 😞🔫

  • New firmware version is 4.4.2 - 01001 does this have 5 update

  • whether it is andriod 5 upgradle

  • does it have andriod 5 update

  • I am wandering why you have problem in your pop d5 in logging, re-connection problem and battery, Maybe you are heavy user? Mine is fine ( 5038e model ). My bluetooth is always open due to boomband usage and the battery lasts for 2 days. System upgrade is already available that will fix the bugs.Fyi

  • The PopD5's Quad Core processor is diminished by its 512MB RAM. Though it runs the Mali 400 MP2 GPU, constant lag and buffers will prevent you from enjoying most apps that you would like to run. Multi tasking is a dream that didn't come true for this phone. Also it lacks a self refresh function once your network reaches bottom, meaning when you lose signal once, you won't have a connection anywhere you go. You have to manual refresh either by activating then deactivating Airplane Mode or Restarting your phone outright. The Boom Band is a lure for those bargain hunters who is out for freebies. Battery life for the POPD5 will not support the constant drain of the bluetooth device needed by the Boom Band.

  • 2 touch. :(

  • 2 touch, dis is a bad thing on pop d5.

  • I'm not a teki person can you pls tell me how boomband works?

  • Uhmm.. Guys I am really looking in the internet for the real SRP of Alcatel Pop D5 and I really couldn't find a thing... As I research the results that I get were from OLX and some stuff .. PLease post a comment guys.. Thanks ...

  • Well its a great phone but when will they make cases for it.....

  • Well the alcatel and my phone have same specs but if you want a 4.5 screen choose alcatel if you want a 5.0 screen choose my phone. They only have one difference the size.....

  • Can someone post guide to root this phone

  • thre's no focus

  • alcatel pop d5 or myphone RIO what is the best?

  • anyone knows how many touches ds have? i mean the multitouch?

  • how to block number on alcatel one touch pop d5?

  • I saw that there is a system update (Over the Air, OTA) for my Pop D5 (Sun Cellular) but I haven't tried yet. Has anyone tried so far? What are the difference?

  • System update is already available. Just updated my alcatel pop d5. Initial changes observed is the operation becomes smoother and the touch screen improves. Still observing other changes. But initially, i can feel some good improvements. New firmware version is 4.4.2 - 01001

  • Im lucky to have this phone

  • Great phone!! Nice specs nice camera!! awesome

  • at first, im confused if I will get this phone at plan 398 from smart. But believe me this is a nice phone considering that its free. yesterday 10-22-2014 my mother renewed her plan but alcatel pop d5 is now out of stock. Youre lucky if you will get this for free in your plan.

  • Try to upgrade the boomband application. Mine has no problems. If it wont still work after upgrading, go back to sun cellular, its still under warranty. Ask for replacement. Hope it helps.

  • Phones specs are good, and actual use can confirm this. I got the set from Sun loyalty. I thougth the Boomband was cool, but started giving problems after a week. Its my 3rd week now, and the boomband can't pair up with the phone. Tried a few times to log out and in again, but doesn't work. It can make one so angry since you spent hard earned money for it.

  • Phones specs are good, and actual use can confirm this. I got the set from Sun loyalty. I thougth the Boomband was cool, but started giving problems after a week. Its my 3rd week now, and the boomband can't pair up with the phone. Tried a few times to log out and in again, but doesn't work. It can make one so angry since you spent hard earned money for it.

  • I wonder if this will get the Android Lollipop?

  • goto sms settings, disable tone

  • I got my boomband and its cool!

  • i got also my popd5.. im wondering how to turn keyboard tones of.?

  • nice phone..

  • Based on specs, alcatel is better. Big screen 4.5, good battery 1800, its quadcore 1.3 Both h+ signal ( 5038e model ) dual sim. Internet browsing is very fast.

  • Based on specs, alcatel is better. Big screen 4.5, good battery 1800, its quadcore 1.3 Both h+ signal ( 5038e model ) dual sim. Internet browsing is very fast.

  • I don't know why this phone have 6,5 average,phone rocks,camera is fine,design is awesome,its fast.Of course it won't work if you fill it with tones of application.Phone ROCKS.At least for first month :) And is cheap,for this price,awesome

  • Alcatel Pop D5 or Samsung galaxy V? I plan to get the phone in Smart Philippines.

  • Alcatel Pop D5 or Samsung galaxy V? I plan to get the phone in Smart Philippines.

  • It´s a good smartphone at the price, but i was the third time it goes down,the carrier (GSM PT Vodafone)fails and need a code to go up again. The batery is good if i dont´t use wifi too long time. The model is OT-5038D. Bought at "The Phone House"

  • When I tried playing music, the album cover won't show on the lockscreen. Any ideas how to remedy this?

  • Just go to Settings->Sound, and then uncheck Haptic Feedback

  • how to remove the vibration at the back,home and settings bottom of pop d5?

  • if you like to bee rooted go here

  • Based on the specs released by Alcatel, pop d5 have 4 versions or model number: Dual Sim : 5038e and 5038d Single Sim : 5038a and 5038x ALL SAME SPECS EXCEPT FOR THE SIM SLOT For the information of pop d5 users

  • After setting go to my device

  • You are right. This is a great phone but its really 512 ram only. But its okay because the new kitkat os was design to run fast for 512 ram. If you want a detailed explanation pls browse on the characteristics of new kitkat os for clarrification.

  • this android phone is good and doing great the only thing i notice is the RAM because it is only 512mb .. y it is not 1 gb or 2gb.. this is a perpect phone if it is a 1gb ram or 2gb

  • Open the boomband application and tap the icon at the top right and go to setting. Log out then when you open it start from zero again.

  • I got my phone Alcatel Pop D5 5038A free from Plan 500 of Smart. I've been using it for 2 weeks now and I'm satisfied with its performance. It uses a micro sim card (1 card slot only), an 8 mp camera and 1.3 for front, its android is kitkat version and it's quadcore already so internet surfing is fast especially on wifi settings. It was highly recommended by the sales associate to me, i reviewed the specs and find it to be okay.

  • smart gave me this 5038a under plan398. no boom band. and the screen is bad. i think its lcd. when you are playing movies and look at sides. all you can see is smoky white. and its single sim. i think alcatel released this with boom bands togethe. but this smart sells this separately.

  • ur exactly right, i just got confused because on the plan it states 8mp while on this specs here it shows 5mp. lol

  • Maybe its 5 or 8 megapixel and vga or 1.3 back. Its already confusing because pop d5 have 4 models. What is important is I am happy with it. Hope you appreciate my reply.

  • My alcatel pop d5 5038e is doing fine. I can surf, play and watch with ease. Fast internet and good battery. Try to read the characterestics of kitkat so you woukd appreciate it. Othet than the kitkat os its quadcore and h+ signal for both sim 1 and sim 2. You wiil not be able to find other brands at the price of pop d5 and same specs. Before this, I am using a more expesive phone before but pop d5 is better and very useful and fast in browsing the internet. Learn how to use the phone properly. Dont be sorry. Maybe download games that storage is in sd card and buy 16 or 32 gb. The 512 ram is okay because its kitkat(read and know the charateresics of the os kitkat). For your info.

  • so is it really 5mp or 8mp?

  • I dont know what is happening with your phone but mine is ver good. I can browse, play,watch with ease and very fast. There are pre-installed application that can be transferred to sd memory card. You can also remove some application that you dont need. My advice read and know what kitkat os charaterestics. If you use your phone most of the time for playing games, download games that can be installed and buy a bigger memory card.You are not fooled. Its only plan 500 with the specs. I am using a more expensive phone before but this pop d5 5038e is far better because its kitkat, quadcore and good battery. Lastly, you cannot get any brand with the same specs at this price.

  • as the sun agent says(suncell),its a 5mp back cam and a vga front(but outside the box its 8mp).with 1.88 internal memory but with pre installed apps.its now only about 1.66 in total.512 mb ram.mine was 5083e.updates eat my internal memory.nba2k14 can't be moved to sd card.and u have to download lot's of apps to run it better.and cant be rooted as of now.1 game crashes evertime i open it.on my opinion i was fooled.i have no choice i. have a contract.

  • go to setting, go to apps you will see ther the downloaded the running apps etc. ?:)

  • Can someone help me on how to reset the boomband kit on my mobile walk track?

  • yes ur ryt :)

  • i get it from sun. :) smart has different model so specs is diff

  • You have a different model number thats why the specs are different. Yours is 5038a while mine is 5038e. You got it from smart amd I got it from sun.

  • What you got from smart is a different model. The unit with sun is 5038e model and with boomband ant 8 megapixel back and 1.3 front camera. Fyi

  • I think what smart is providing is different specs but same name and different model number. Sun model numberis 5038e and its 8 megapixel back ant 1.3 front camera.

  • I think what smart is providing is diffetent from what sun cellular is providing in their plan which is for loyalty as a free phone. The model for Sun is 5038e with boomband and its for new subscription. Alcatel is use to releasing phone with same name with different model and specs thats why its confusing. I dont know their purpose and objective?

  • Just got mine from Smart Plan 500... no Boomband also, the model is 5038A, the 8MP is just software interpolation...

  • My brother got his from Smart and theres no boomband included. :-(

  • call to the operator to assist you.give your name ang no.

  • you can download auto task killer app.to see your running apps.

  • Yes. Boomband is included and its very useful to me. But I get it to Sun Cellular.

  • Its a dual sim and both H+ signal

  • Iam using an 8 megapixel back camera and 1.3 front. I got it from Sun Cellular. The model of my unit 5038e and not 5038d which is the 5 megapixel. Hope it answer your querries.

  • Single sim only? I thought its's dual sim phone?

  • did you have the boomband when you get the phone? I was looking for the boombands to activate the application however it is not included in the package. I get my unit from Smart for plan 500. I want to know if you happen to get your unit from the same network provider. Do you have the boombands the bands?

  • Hello, Can someone help. How can I view all the running apps for the Alcatel pop D5? I was able to view it by accident however I am not aware what did I click. Please help.

  • 512mb ram 8mp cam

  • I don't think its just 512MB RAM I think its 1 or 2 GB

  • please clarify the rear cam, is it 5mp, or 8mp?

  • Very Nice phone! on a lower rate plan of 499..

  • my brother got his white unit from SMART as a free handset for plan 500. it's single sim, 8mp cam. it has decent specs for its price and kitkat OS out of the box. so far he's liking it...(for now). globe subscriber, philippines

  • ???????????????????????????????????

  • this phone is good i can tell folks,, both sim is 3g capable, this is one advantage,,it has IPS qHD with 4.5" screen display,, very handy,,

  • You have read my opinion. Its a nice phone. Go for it.

  • bad exprience with this unit,imagine high specs without auto focus with the camera.....shhhh

  • This is a very good phone.Iam using this for almost 1 month. At plan 499.00 its worth getting.Internet surfing is very fast. Nice specs. Latest os kitkat, quadcore, 8 megapixel back camera and 1.3 front, battery is 1800mah which is good. Lastly a useful boomband. Go for it.

  • is this phone really good?. how long do you use it?

  • hello. i was about to subscribe to plan 499, wherein alcatel one touch pop d5 is one of the choices. i was so confused about the post i read about this phone. some other post/comment telling that its not a good phone, and the other telling that its a nice one. can anyone here suggest me if i will push to get this phone? all answer will be a great help. thank you. ;)

  • i was about to get plan 499, i was thinking if this phone is really good? its really hard for me to decide, i browse all the comments here, and it makes me really confuse . can anyone give me an answer? thanks in advance. ;)

  • hello every one..how can i set up my phone..i cant use my mobile surfing..tnx.

  • this phone as far im using it, ill may say its quite good considering its only 512MM RAM,,but it can handle multitasking without lags,,gaming is good im tried playing dragon ball shinbudakai,, the speed is like your playing your PSP2,,faaaaasssstttt,,

  • FYI! the lcd is not TFT, its an IPS lcd screen qHD.

  • Thanks for the reply

  • 24 mos lock-up period

  • after using it for a week the lcd suddenly crashed... it sucks!!

  • The band is the main difference, 5038E y US dual SIM and 5038D is EU dual SIM

  • How long is the lock in period for this plan? Thanks for the answer :D

  • How long is the lock in period for this plan? Thanks Dan :D

  • Is the camera only the difference between 5038E ( 8 megapixel(rear) 1.3 megapixel (front ) and 5038D which is 5 megapixel rear and .3 megapixel front? Need clarification. Thanks

  • I am using alcatel pop d5 5038e for about 3 weeks and I am satisfied with it. I get the phone from my communication provider in the Philippines, Sun Celular. I just wonder why your camera specification is only 5 megapixel(rear) and .3 megapixel( front ) while my 5038e is 8 megapixel (rear) and 1.3 megapixel (front ). Maybe your reviewing the 5038D? Is this the same or a different model with different camera specifications.Please kindly clarify. This unit is very fast in internet browsing even though its only 512 ram maybe because its kitkat.Good battery.nice camera, screen is okay although not superior.dual sim and both are H+ capable. Hoping for feedback.

  • In addition, my alcatel pop d5 5038e is a dual micro sim and both sim 1 and sim 2 are H+ capable. Overall its a nice phone considering that I get it only for Plan 499. Hoping for any reply for the differences between 5038E vs 5038D. Thanks

  • My Alcatel pop d5 5038E Model is 8 megapixel Rear and 1.3 front. I have been using this phone for 3 weeks and I am happy with it. Very Fast internet browsing, good camera ( 8 megapixel )Why its only 5 megapixel back and .3 front in your specs?( Is this the 5038 D? ). Battery is good.It lasts for about 2 to 3 days ( medium user ). Although its only 512 ram, its not affecting the speed in browsing the internet even multiple opening. Maybe because of kitkat os. Over-all its nice based on what I need. Although its only availlable in my communication provider Sun Cellular here in the Phiippines at Pan 499. Please kindly conduct a review for Alcatel pop d5 5038E. Is the camera only the difference from 5038D which you reviewed. Any feedback will be highly appreciated. Thanks

  • 512 ram....

  • This phone sucks!!!!!!!!!!!!!!!!!!!!!! It's for like, BAyBiEs!!!