Samsung Galaxy J7 Pro

  • Released 2017, July
    181g, 8mm thickness
    Android 7.0, up to Android 9.0; One UI
    32GB/64GB storage, microSD slot
  • 5.1% 21,624,658 hits
  • 568 Become a fan
  • 5.5"
    1080x1920 pixels
  • 13MP
    1080p
  • 3GB RAM
    Exynos 7870 Octa
  • 3600mAh
    Li-Ion

Samsung Galaxy J7 Pro - Specs

Network Technology GSM / HSPA / LTE
2G bands GSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 2 (dual-SIM model only)
3G bands HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100
4G bands LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 12(700), 17(700), 20(800), 28(700), 38(2600), 40(2300), 41(2500), 66(1700/2100)
Speed HSPA 42.2/5.76 Mbps, LTE-A (2CA) Cat6 300/50 Mbps
Launch Announced 2017, June
Status Available. Released 2017, July
Body Dimensions 152.5 x 74.8 x 8 mm (6.00 x 2.94 x 0.31 in)
Weight 181 g (6.38 oz)
Build Front glass, aluminum body
SIM Single SIM (Nano-SIM) or Dual SIM (Nano-SIM, dual stand-by)
Display Type Super AMOLED capacitive touchscreen, 16M colors
Size 5.5 inches, 83.4 cm2 (~73.1% screen-to-body ratio)
Resolution 1080 x 1920 pixels, 16:9 ratio (~401 ppi density)
 Always-on display
Platform OS Android 7.0 (Nougat), upgradable to Android 9.0 (Pie); One UI
Chipset Exynos 7870 Octa (14 nm)
CPU Octa-core 1.6 GHz Cortex-A53
GPU Mali-T830 MP1
Memory Card slot microSD, up to 256 GB (dedicated slot)
Internal 32GB 3GB RAM, 64GB 3GB RAM
Main Camera Single 13 MP, f/1.7, 27mm (wide), AF
Features LED flash, panorama, HDR
Video 1080p@30fps
Selfie camera Single 13 MP, f/1.9, 28mm (wide)
Features LED flash
Video 1080p@30fps
Sound Loudspeaker Yes
3.5mm jack Yes
Comms WLAN Wi-Fi 802.11 a/b/g/n/ac, dual-band, Wi-Fi Direct, hotspot
Bluetooth 4.1, A2DP, LE
GPS Yes, with A-GPS, GLONASS, BDS
NFC Yes
Radio FM radio
USB microUSB 2.0, USB On-The-Go
Features Sensors Fingerprint (front-mounted), accelerometer, gyro, proximity, compass
 ANT+
Battery   Non-removable Li-Ion 3600 mAh battery
Talk time Up to 24 h (3G)
Music play Up to 91 h
Misc Colors Black, Blue, Gold, Rose Gold
Models SM-J730G, SM-J730GM
SAR 0.71 W/kg (head)    
SAR EU 0.57 W/kg (head)     1.33 W/kg (body)    
Price $ 164.30 / ₹ 16,900
Tests Performance Basemark OS II: 1172 / Basemark OS II 2.0: 1038
Basemark X: 5497
Display Contrast ratio: Infinite (nominal), 3.998 (sunlight)
Camera Photo / Video
Loudspeaker Voice 68dB / Noise 69dB / Ring 82dB
Audio quality Noise -92.7dB / Crosstalk -92.4dB
Battery life

Samsung Galaxy J7 Pro - User Reviews

  • Hi does anyone tried to connect your J7 pro to monitor via MHL adapter or HDMI? thank you

  • No it still Exist But the way in Android Pie Changed Click on Recent app. button Then the opened apps will appear click on the upper icon of the App you want a menu will show up choose "open in split screen view" you if want to split Moreover , you can choose another alternatives like "open in bop up view"

  • hi , I am from Cebu and I also have a j7 pro. android pie is now available in our country and I have done it already on my phone. I also had no problems moving to oreo. not even one.

  • Is the multi window option removed on the new pie update? Just cant find it anywhere.

  • Hi..i am from philippines..i havent upgraded my phone yet to oreo,does this mean i will have to upgrade twice to pie?is it already available in our country?

  • Can we use Gear S3 fontier with J7 pro ?

  • Yes

  • Yeah, u can play PUBG on J7 Pro but I suggest you to play PUBG Mobile Light on J7 Pro.

  • my phone is not on open unable to use apps

  • Can i play PUBG in j7 pro? I

  • yes we do have this phone

  • do you still have this product?

  • My j7 pro is clicking pink coloured selfies in direct sunlight. What should I do to prevent this??

  • I have this phone at a good price and it's great .

  • Have anyone used G Cam ? What are the result ?

  • Should i need to update to pie or wait ?

  • Nope. No live focus or anything of the likes. The camera itself on normal mode can pull out some good focused shots given couple of shots.

  • Battery life definitely got better, but it is just that little bit better and not like drastically better, considering the 2 years of wear and tear on the battery.

  • Definitely. Basically the whole One UI interface and I find Pie to be much more stable than Oreo.

  • Problem resolved after using an official firmware from sammobile . Thanks friend

  • Where are you from ? And have hard reset your phone before?like format?by force

  • Stil work fine

  • Still didn't get the pie update. Not know if that normal or it is a problem in our phones or regions...?!

  • Should i need to update to pie my j7 pro if yes than Why. Whats new?

  • Good phone untill I dropped it on the floor for three times. It became fragile since i first dropped it and ofcourse the phone is too heavy for me like it weighs about 190g?? The screen has gone really bad..

  • Hi,why are you still on nought?We are getting one ui Pie update. It depends on your phone some people are facing issue because they have fake display not original even i was worried about it but my phone display is orginal is working perfecly fine. Now im waiting to update to pie just waiting to get stable one.

  • Hello guys, does the touch screen issue after android Oreo update still exists? I'm still using android Nougat because I don't want to risk ruining my phone. Thanks.

  • Shuold we update to new version or wait

  • it's still available, just tap the icon screen when you hit recents, it'll show split screen options

  • so the perfomace is better than before and what about the bettery life ? should i update to pie or wait ?

  • The multi window feature is no longer available

  • hey everyone I just got pie version on j7 pro. So any one is using pie update its stable ?like oreo. after new version what new features are we getting and what features we are missing from oreo

  • the worst mobile I ever used , this one was dropped from 2ft height , on the same time vibrator was gone , after two week of time speaker is not working ,& its very slow also, had many issues with this mode J pro model

  • In rear cam did any body get blur option?

  • do you get the focus mode on pie?like in front cam you can blur the background? Any blur option Like Live Focus or something or PIE Update?

  • i'm getting the full day after heavy usage on power mode

  • yes i updated to pie

  • Get pie it's majic

  • How many of you updated to Pie Version?im waiting to get stable update?current one is stable ?

  • I've had it for two years ... the battery saving mode (medium) does give you a full day of heavy usage. Impressed.

  • Yes it is!

  • Replace to a new one 😁

  • Please re check the weight of the phone. i weighed 177 g not 181 Thank you

  • I need to ask this. My samsung jpro7 accidentally fell to the floor. The lcd got affected and the touch screen is not working. Is there any posibbility to fix or survive my unit. Thank u in advance

  • Will Galaxy watch s3 will work in J7 pro.So i mean if i got the wifi version of watch i can recive call from bluetooth from watch ? any body using galxy watch / s3 or any smartwatch with j7 pro

  • Me too!!

  • It's a good device until now even though its an old one. I updated it for android pie last month, it works perfect for me.

  • Mine is already One UI.

  • Should i update to pie or wait for some days for safety reason like stable update And dont need to downgrade again if pie isnt stable

  • Perhaps it will work.

  • J7 Pro dn ba phone mo sir? I updated my OS to Android Pie last July 2019 and it works well.

  • same here bro! until now it works perfectly fine

  • Mine works perfectly fine. There is no issue at all and my J7 pro is already more than 2 years.

  • yes...

  • I already updated this to Pie last july 2019 and it works perfectly fine.

  • Can I coonect this to sony Bravia TV using Chromecast HDMI?

  • So guys did you update to pie any news about update it is stable like oreo? What features are new?

  • Does the one ui on Galaxy J7pro Stable?

  • Yes, of course

  • do have OTG of j7 pro

  • Choose another ring tone that is louder than your current one.

  • Hey there! Can anybody help me? My J7 pro has a low volume means it's ringing and media volume is very low. How can I increase its volume?

  • i dunno hardware or software ,bcos my vibration sometime function some time doesn't.

  • Yes after 9.1 update i feel the vibration on my j7 pro

  • poor screen, it do not stay long

  • anyone else faced vibration issue after updating to 9.1 one ui??? please answer i want to know if it's software or hardware issue !!!

  • Just check with the service centre directly. Usually repairs come with at least a three-month warranty.

  • Has anybody replaced the display from authorised service centre? If yes, any warranty given by them? Any problem encountered after replacing? Please reply as I need to change the display for which I have to pay Rs.4700/- I am having doubt whether the mobile will work as good as before the replacement condition

  • please enter the privacy protection password to unlock

  • change the cable of your charger, problem solve.

  • Charging is bad it's take full charge 4 hours some times take 5 ½ hr taking while not yet to the full charge charging is very very bad

  • I have a request for Samsung, can you make J7 notch less version. I think it would be great.

  • Amazing phone.. But the bad side is it doesnt have fast charging feature and its pretty sensitive to falls... And did anyone who have model j7Pro30F from have succeed to update to oreo without having bad sides like unresponsive screen, Overheating, battery draining ?

  • same here but after few days it had been fixed by it self .. but its better to do the factory reset to avoid issues like this

  • Any one knows how to fix the vibration on j7po ? It stopped working by it self

  • Same here bro, display gets broken internally no less than falling from 2 feet

  • No Only Fingerprint

  • This is the best phone i ever used. I bought on 2017 untill now 2019 still work well. I hope samsung will update in "J" series again. I love "J" series than "S/A/Note & etc.

  • Even if the phone still OREO 8.1.0 he can use power & Volume down to get a screen shot

  • Face recognition option can available in J7 pro ?

  • If you are on android pie, after factory reset your phone you can screenshot by holding the power button and the volume down bottom at the same time. Thank me later

  • Factory reset your phone....all problems solved

  • I purchased J7 (2015) in August 2015 which automatically developed flickering in screen exactly after two years. I purchased J7 (2016) for my son online which also developed screen blackned within one year and three months. I replaced the screen from service centre by paying Rs.4250/- . In November 2017 I purchased the J7 pro which developed black spot on left side slowly occupied through half of screen. I use the J7 model from 2015 and I am confident that I have not at all mishandled the phone. Either the screen or the phone technology is faulty. I am not at all happy after spending Rs.49250/- on these phones. I request Samsung India to take serious note of my comment. If they wish to check I will produce the phone to anyone for inspection

  • You will usually get a three month warranty for repairs done. You must have applied some strong pressure on the screen without knowing.

  • I purchased J7 Pro one and half year back. It was working well but suddenly after upgrading black spot appeared on left side of screen which grew and captured half of the screen. I went to the authorised service station and they told me to replace the screen which will cost nearly Rs.5000/- my phone never dropped or mishandled by me. I think there is a problem with the screen because lot of users have raised the same problem. I do not want to spend Rs.5000/- on new screen in the absence of any kind of warranty. This was my 3rd Samsung phone with display problem and I will not buy any Samsung brand in future. I will not recommended to anyone to buy Samsung brand.

  • Same problem display ☹

  • Iown this Galaxy J7 pro. It slips easily from the hands because it is very, very easily. It has cost me dearly. Also the battery drains easily

  • Yess me too

  • My phone,s finger print sensor is not working after update to Android 9. Any body can help ?

  • I dont think this phone is best option to buy. The reason being its display gets damaged easily even if it falls from low height from the floor. I have seen many of other user of this phone had to change their display ,me myself suffering it even...more changing display of this phone is quite expensive than that of other phones.

  • Yes He can using Assistant menu

  • Use assistant menu ( a side screen menu) you'll find it under Settings/Accessibility there are many features--> one of them take a screen shot

  • U can't.... if you then you have to intall an app assestive touch like to set on your pro after that you have just click on and chikaaa.... Screenshot 😉

  • Download a screenshot app that lets you do it another way. Or find gestures in settings and set screenshot for whatever gesture you want, like sliding up/knocking etc.

  • How i can take screenshot by the screen Without using home botton with power botton

  • I had my J7 PRO updated 2 months ago to the Pie version 9.0 and no issues were found. I like it better and it became a lot more user-friendly. I wonder if it can still be upgraded once the Pie 9.0 becomes obsolete?

  • Salam, Your have water damaged issue from charging connector. please clean it with WD40. or ask to repairer to clean it with WD40 . hope your issue will be resolve. J.A

  • My phone turn off after every 15 Sec before it turn off it will display device overheating and then turn off also I can't charge it when its on it will be making noise and when turn off to charge it will start vibrating and will be displaying device overheating

  • Go with this phone!!! J7 Pro has better: 1. Display 2. Better camera. The selfie camera in particular is much better than A20 as well as compared to most phones. 3. ANT+ A20 will only give you better battery and design.

  • Go with this phone!!! J7 Pro has better: 1. Display 2. Better camera. The selfie camera in particular is much better than A20 as well as compared to most phones. 3. ANT+ A20 will only give you better battery and design.

  • I did the android pie update and I don't have any problems with it. My battery usage is still normal. I never had any issues with crashing apps and all or what not. I got the phone June of last year and I have never faced any problems even by the time that update my phone from android nougat to oreo. I also never faced any issue with the screen at all. Not even once. I guess I'm just lucky.

  • Yeah, after I reset the factory everything was fine

  • Yes I agree with you about the phone being slower. It also uses more power. Android 9 disables the GPS battery saving mode. I ended up reinstalling android 8.1 on mine and turned off the auto update.

  • My one also same condition.Fewdays ago it fell from top and now this is black screen but still vibrates.Now i want to change display,can you tell me how much the price of its,and is this original or not?

  • I did latest update. After then phone is not work properly. FB is slow, phone apps are slow and others. I'm not happy about new update.

  • First SELECT the file .press move go back to my files.press sd card . Choose folder where u want to move. Then press move here. That's all

  • After the update to Pie, some of my apps are crashing. And my message app has some issues. Plus my phone battery life decreases fast compared to my battery before the update. 😪

  • Did anyone got the new Update in Kuwait? I didnt get yet i have pending update of old security patch of april . So i means i have to install patch then after i will get the new pie update.

  • I am facing the problem too.Mine happened before the update

  • new software is very very bad 2019

  • this is the Pie update Tax may be you find fonts(paid software). not free

  • after the update i am facing a problem that the vibration sometimes works normally and sometimes doesn't work at all .. any one faced this issue or the problem is all about my phone and i have to fix it ?!

  • Just factory reset it. Thats all

  • After i updated to pie when i charge my phone and try to turn it on right after the charging sound it won't open it takes like 2-3 tries before it open/turn on the screen. Does anyone has the same type of problem? How to fix this?

  • Replace lcd

  • Change the screen and sencor complet.

  • After 9.0 PIE my j7pro crashed, it fell from like 20cemtimeters in a plastic box, now it doesnt turn on anymore and i have a black screen, but my phone still vibrates, anyone know what to do?

  • After updating into PIE some of my apps keep crashing.. its annoying and i cannot use my downloaded fonts.

  • In pie how we transfer internal storage files to sd card, because in move option only secure folder shown.

  • After pie update blue light filter and adaptive display not work network issue please solve my problem

  • Ya thnkss😊 done it

  • Ya i found out thnks😍

  • 1-Turn the torch on 2- press on the word " torch " which under the icon it will open a screen showing level of light from 1 to 5 chose the level you prefer

  • Swap down notifications panel 2 time, then you will see all shortcuts with name. Just click on Torch, not torch icon. Or message me on fb at /salimapur

  • There is only on and off option available..how to increase brightness of torch pls

  • Does new update get the LIVE FOCUS feature in Rear Camera or not ? & I havent update the security april patch so i have to update patch than i will get the new Pie update btw From Kuwait

  • hello dears help me samsung j7 pro sm-j730f steel not update

  • is it true about teh up to 256 gb memory sd?

  • Go with the A20. Better battery and processor. Also you won't cry when you drop it coz it's body is made of plastic. But if can spend just a little bit more, got with the A30 for bigger memory and storage.

  • About the screen crashing its like mirroring..can any one help

  • Not at update samsung j7 pro j730f pie update

  • Hello, can't decide between a20 and j7 pro. I rarely play games and just want a phone with nice camera and good battery life. I liked the design of a20 but j7 pro looks more robust. Anyone could help?

  • Yes very nice

  • hi guys i installed update and i've got a problem with instagram... instagram videos story play slow! any idea?

  • Please tell me when android pie come in j7 pro sm-j730f im from Morocco

  • I got update pie. But when call came show lock on screen. Please suggest any idea

  • Any possibility of getting duel 4g update in india to the j7 pro users.

  • Please update Android pie is good

  • great to see One UI , its a fantastic User interface

  • Get the Galaxy M20 instead if you wanna get a Samsung. If you wanna spend a bit more then spring for the A30 or better the A50.

  • should i buy this phone or not ?

  • It's very easy, simply click on 'Torch' (not torch icon) from notifications panel and you can adjust torch brightness

  • How to adjust torch brightness

  • When i recive Security patch of April i did not update Because of i though i will buggy again and i waiting i did not update the patch if 43.76 MB So if i didnot update the security patch so I Will go the new pie update my question is I have istall first update patch to get the new Update pie.

  • Im still stock with Naugat. No oreo and pie on my device. Here in Philippines. So sad. What happened to my phone!!!

  • Updated here in the Philippines. At first it was slow but after a while of using it and a restart, it started getting faster and the experience is much better than Oreo. It feels just a tad quicker but at the same time there still some hiccups you experience since updating to Oreo. Overall, I recommend this upgrade.

  • Hello please help me, I downloaded 3 times by mobile data and it reached 100% but the update doesn't install unfortunately, it says: "Software update error logs (0.77 MB) will be uploaded to the server." Please help 🙏🏻🙏&#127­995;

  • Just downloaded the Pie update here in Pakistan. Everything looks good, transitions etc. were a little slow at first but seem much better than Oreo now. I also really like the night mode and additions to always on display. However, if you use some niche Play Store app, do note that it might not offer support for Pie. On of my favourite apps for the phone, "fingertouch service", that enables physical buttons on the front display to act as capacitive buttons, doesn't support Pie, which is kinda disappointing, but doesn't have to do with Samsung.

  • Just got updated mine today

  • Is there a problem in Replaced lcd after Pie update?

  • Back to 1.7

  • Just wanna ask that when are we gonna get android upgrade in south Africa

  • When is the update of android pie in Philippines does anyone knows? And there's something that bothers me. The screen transition effect by using biometric unlock. When i turned it on nothings change.. can somebody explain?

  • Now you can stop the Starting animation while opening app which is little annoying by going into Settings, though it doesn't work for all apps.

  • what about the aperture??? still f1.9 or back to f.17 like it was in nougat ???? please any one tell me

  • I updated my J7 Pro today here in Nigeria everything looks good.

  • is the animation smooth again with Pie update like it was with nougat ?? or it is just like the oreo ?? tell me please ??

  • Two days ago updated to pie. New features:- Recycle bin, night mode (no need to download black theme) battery life improved, you can adjust torch brightness, lock down mode, app info from home screen, smart view......

  • Iam update this mobile android 9 pie...in india

  • Please how do i go about it, and do u know people that have done it successful because someone already said it didn't work. My model is SM-730GM

  • I received android pie today, but am afraid to upgrade. Somebody help🙏🙏

  • even if was downgraded to nougat as at that time?

  • Yes

  • can someone please respond to this, will pie update solve the unresponsive touch screen during last year oreo update

  • Battery is fine no issues....and i didn't find a change in selfie camera though

  • You need to give reasons, dude.

  • I'll suggest you not to update to P.

  • Any comments on battery life and heating after the Pie update? I'm wondering whether I should update since I'm really satisfied with the current software... Also how has the selfie camera changed after the update?

  • I updated in morning today... New features are as: New ui experience which is total improvement in UIdesign adding dark nihht mode scrren. Android pie Improvements: Ram management has imprived little bit as i noticed it today Speed is same as before Back camera aperture back to 1.7 Starting animation of opening app is still aboard which is lttle annoying No other major changes...

  • Now Update in india One Ui upgrade for Android 9.0 pie

  • Received android p 9 update (1120.2) in Pakistan last night. It seems a good update, display and other settings are so nice and rear camera aperture changes from 1.9 to 1.7 again. Front camera works finer than the previous update. Device is running smoothly now and I'm having a good experience of. Such a nice update.

  • Anyone who update pie in india give full reviews advantages and drawbacks, camera, battery and overall performance improved or not, what new features added.

  • I like this phone when taking my breaks at 6 its good cause its fast in internet and using this phone is easy

  • i wonder when will the ota update for android pie will be headed to the philippines..

  • Hi Everybody i am from morocco i have just received android pie update i have j730f united emirates phone

  • Finally pie update is coming to india. I will download today 6pm . Its work so nice

  • Why isn't update coming to India.Almost all countries outside India have got an update

  • No

  • Anyone who has updated this phone to pie.Please share the review whether there are any improvements or not

  • This fone is awesome except camera and notification light. Focus works badly in both the cameras.

  • i need the inner glass for my j7 pro also with the outer glass

  • then just wait for few days

  • Has anyone installed pie update in india....cause my device doesn't show a ner pie update....i even tried manually

  • I have tried it on several concerts but got the sound so cracked

  • it have been rolled out u can check manuallyin ur software updates

  • Can anyone tell when is one UI and pie update is rolling out in India for this device...

  • I also update to the latest april security patch but issue is still there.

  • Not it will not fix it as mine is update to April batch but it's not fixed

  • Update to the latest version. That will fix it.

  • I have 64gb variant of KSA region. After oreo update, rear camera aperture has been changed to F1.9 How I can get it fixed. Anyone please help me on it. Thanks!

  • Here's my opinion about this phone. I got it not even a year ago, and it has been working very well and everything, BUT within the last few months or so, I have been having some major issues. Now keep this in mind- my service is NOT bad in any way, shape, or form. In fact, my service does pretty well, even in the worst areas. Calls and messages do not come through to me at least 70% of the time. People will call me when they're directly next to me and it will just go straight to voicemail. My phone will not even tell me that I got a missed call, but for some reason, when I call people, it's fine. Onto the messaging portion. I will NOT get notifications from any app or anything that I got a message (yes, I've checked all the settings and allowed notifications, messaging, etc.), until I go into the messaging app or whatever I'm using (e.g. social media), and it will show me that I have a messages from people. Another thing is that most of the time, I don't get messages until at some point in the day where my phone will be buzzing lie crazy because I got over 50 messages, when in reality, they have been sent hours prior but barely reach my phone until later all at once. Often times as well, it shows on my phone that messages have been sent, but everyone on the other end doesn't get it. I've done everything from go to my carrier's store, to deleting everything off my phone, to resetting my entire phone, and nothing has worked. For some reason, no one else besides me has this issue with this phone, but I'm lost and have been searching for a few months to see if there's a solution, and there seems to be no solution. Here's the good about the phone though to leave off on a good note. The camera is really great, I enjoy being able to see all my pores in the front facing camera because of the awesome 13MP it provides. It runs pretty smoothly with everything else. Even though I can barely use the phone, I'm going to keep it for photos and social media, while I get another one for messaging/calls. It doesn't freeze on me, sometimes it lags or when I'm responding, it will get stuck and I have to lock and unlock my phone, but then it's pretty solid for the rest of the month at least LOL. I haven't had issues with my screen, no glitches, no scratches or cracks (but that's because I have a great phone case), everything is easy to use. The sound on the phone is phenomenal. Loud speaker on the side of the phone, fingerprint can be a hit or a miss sometimes, screen resolution is great and the size of the phone in my opinion is fantastic. Not too big, not too small. Anyways, that's my experience with this phone. I'm not sure if it's because it's an international phone and I'm in California, but I'm still trying to figure everything out.

  • Till when we got pie update, and i want to ask u that is there any possibility of getting duel volte support with this update.

  • Cant wait for this phone ro recieve Pie update. How it performs well with a new fluent design made just for samsung phones. Got one problem theres a green hair line on the most left side of my phone yet prior asking samsung cust serv it surely does cost a lot when trying to change my screen offfff.

  • You're welcomed!

  • even got screen protector also the same 2 times my screen is gone. even drop not high :(

  • the phone is really good but it has screen issues

  • GET A SCREEN PROTECTOR! I can't stress this enough. I've dropped my phone WITHOUT A CASE onto tile (multiple times) and the screen protector has saved my screen from cracking. I ordered a privacy screen from Amazon, which i highly recommend. (For about $14 .. maybe less) *the downfall is that it definitely makes the screen a bit darker. Outside on very sunny days it's difficult to see. However, many have commented on how they hate the fact that they can't spy on my screen while next to me. Or they think I'm staring at a blank screen. That is all an added bonus to the fact that it's saved my phone screen from many falls. The screen protector looks like hell after all the abuse. But under it is a brand new j7 screen.

  • Thank's for the advice bro!

  • Push the 3 buttons same time power , Home and up volume and select from the set which will show: factory reset I think it will solve But you will lose data such as Contacts, messages programs installed

  • Use another original cable it will be solved as the original cable of mine was not good after while When I replace with another Samsung cable the Charging time back again to 2.5 hours fro 0 to 100%

  • Ive been using these phone for almost 2 years, the only problem is I need to charge my phone from 0% to 100% for 4hours. Im using the original charger and cable, does anyone experience this?

  • j7pro had phone lest then year . received pop up notice that up grade was available and to down load, did as instruct to. took about 20 minutes , after complete PHONE WOULD NOT BOOT UP AND HAS NOT WORKED SINCE. Any help please.

  • J 7 pro all the way one year en a half no complain

  • when comes to android pie 9 update for j7pro

  • Is it safe to update to the April patch pls?

  • I agree with you. the screen of this phone definitely is weak , but you did not understand my previous statement. please read between the lines.

  • If more than 3 people have claimed of the weakness of the screens, then I think it is a manufacturers problem. By the way, I too have faced similar issue. 2

  • I apologize if someone can help me. On my phone (samsung j7 pro) some violet spots appeared in the left corner What does it mean and how can I fix it?

  • My experience with this phone is somehow different from what other people has experienced this phone. My experience was utter crap, it was lagging in Mobile Legends in low settings, especially in clashing. And for that price point too! Xiaomi Redmi Note 5 cost less than this phone but it performs really well.

  • I agree with you 100 %

  • I've been using this phone since june of 2018 and its still working fine. never had to replace the screen , didn't have any problems with the oreo update and the phone still runs smooth. battery backup still works like it is fresh out from the factory. I mean , its just a matter of how you use your phone. you just cant blame the manufacturer if something happens to the screen because YOU dropped it. you cant blame the manufacturer if your phone runs slow lags all the time just because of the many apps that you have installed to it. be a responsible user/consumer. think before you talk. think before you post anything.

  • Good day. Ive had a screen replacement on my phone . Is it safe to upgrade to oreo. Last year when oreo came out and i updated the screen touch was nonresponsive

  • good afternoon management my Samsung j7 pro today suddenly lock I try to use password cant open so may I ask who can help me ? try to open my Samsung j7 pro

  • Just got 1 april security patch size 40/50 mb from KUWAIT🇰🇼

  • I have been using the phone for nearly 1 year. having no problem at all. It is still looking new.Very good device.

  • j7pro

  • J7 pro or J6?

  • I have purchased J7 pro 9 months earlier and suffered from screen problem three times in short span of time. I was told by samsung service center that you must have given pressure on screen but than also they changed my screen.Do u think without there fault company will change anyone handset screen.......?I had a conversation with samsung concerned person but did not get any proper solution.It is better to move to other company handset.bye bye SAMSUNG......ur days are over

  • I love Samsung, but the J7 Pro is useless! I had to replace LCD screen in 3 months, had to replace it again a few weeks later. And after update I can't use my phone and I still have a year to go with my contract.

  • Hi , Do I need to update the Security Patch? It is Stable ? Please Advice? Btw i got security patch 2 months ago but i didnt update still .I am Also From KUWAIT. ✌🏼

  • still better than all the 2018.2019's devices in this price range

  • Got April security patch yesterday. I'm in Kuwait

  • Good mobile Samsung can optimize the future thoroughly FOTA update

  • Dolby Atmos?

  • Yes it will get Android Pie with 1 UI Expected next July

  • Yes

  • Is it getting one ui from Samsung? Holding the phone since launch still working and not getting bored with it

  • got the phone last year, so far i liked the screen but i know it is very vulnerable for dropping that's why i bought a tempered glass protector and hard case, some user complains about it, i dont know why theyre crazy of dropping the phone and complain about its vulnerability, of course if you drop yourself from the building, your bones gonna break, just sayin,

  • March security update now in india

  • Yes the glass on top of the screen feels thin and weak. Gorilla Glass would have made the screen more resilient.

  • I have a J7 Pro. I already use it for 1 year and 4 months and just the month of March it fell and tadaaaa the screen goes black from purple😥 I let it fixed but then it fell again. Now the screen is all black. SCREEN IS SO FRAGILE!!

  • yes its 2019 but I don't know if you knew that this phone was released 2017. did you notice that this is a 200 euro phone? you're expecting too much for a budget phone but most importantly , read the specs and understand it LOGICALLY. the feedbacks you posted on this phone does not match your name here.

  • Definition for smart phones are changing in a great pace. Samsung j7 pro would be a disgrace for 2019(only considering the price range). # missing notch. 2. Missing fast charging. Comes with a regular 5v charger instead of 9v/12v 3. SUPER AMOLED DISPLAY IS SUPER FRAGILE. This is the most important reason why you shouldn't buy this phone. Display missing corning's gorilla glass(a bit of advice, never buy a phone missing this piece of the puzzle)

  • Better you reset your phone to factory reset.

  • Yes

  • best economical Samsung model but screen is worst fragile,its doesn't matter which side you drop it,it will crack and then to blank display....

  • After 1 year my J7Pro suddenly shutdown. :( I'm so sad :( It's not worth the price though.

  • Will Sandisk 128gb Extreme Memory Card Will Work??? On 32gb phone

  • hi guys, when we'll receive Android Pie for Galaxy J7 pro. is it June or July ? I like this phone because no samsung Experience or one UI not included in this version.

  • The Samsung j7 pro phones are the worse phones. I have experienced with those phones were I had to purchase the screen twice ,the phones are very fragile when fallen ,causing the liquid to spread across screen of the said device .I would advise that you switch to Huawei they are better phones.

  • It is a good device but little bit pricy comparsion against features

  • A really great handset at a very affordable price. pros: - sufficent internal me - Amoled display - Dual sim interface - SDcard with SDXC support (i teste dup to 128GB) in the same time at 2 sim cards - NFC interface with Samsung Pay support cons: - Can lag from time to time - need a screen protection - camera limited in low light conditions In my opinion, a very good choice for people not doing hard core gaming with their mobile device.

  • Did you buy from a licenced Samsung retail shop , did you drop your phone

  • it has highly a blutooth issues

  • Guys I bought Samsung j7 PRO ........poor Quality of Display.....Most of my Friends same Issues to change the display charging more money .......I Suggest don't buy model.

  • upgrade ur phone to oreo

  • after January security patch update sim cards not detected

  • Samsung J7 Proi mid range mobile.in 2019 phone does'nt get Dual Volte Support.I am surprised Xiomi is providing low range phones dual volte support like Xiomi 6A with Rs 6700 through software update.Today in March 2019 J7 Pro has Nov 2018 security patch level not yet upadated with December 2018 Security patch level .I think all.J7 Pro users can enjoy the dual volte support.I suggest Samsung should update all J7 series mobiles with December 2018 security patch level with in days for better sales of samung mobiles

  • Very good phone,only the screen is super fragile.

  • I would go to p20 lite in terms of performamce

  • Ui lagging after oreo update...

  • I no longer receive regular monthly security updates, pls help......my last updated was November security patch from India

  • Huawei p20 lite or J7 pro?

  • Androids usually have their downsides too my dear, I once updated my J7prime and the former crisp sharp camera suddenly became black and blurry. The camera became dramatically poor after the update. I tot it was an issue on my side but I came on board and I saw so many persons complained about their camera going bad after the update, that was when I knew it wasn't just me. Since then i don't just do updates until I check out the reviews about it and I'm sure it's not posing any downside before i do. Else there's absolutely no need. What I read about J7pro so far isn't worth the update at all. Yea

  • update your phone to oreo its good and has no bugs and no problems

  • luckily, android rarely has any downsides to updating the software, so you really should in my opinion. If it was iOS, I wouldn't blame you

  • I've been using J7pro for like 6months now and so far the phone has been really amazing. No issues, plus I didn't update it to Oreo too. I'm ok with the factory version 7 that came with it, I don't want issues. So far Every thing is working just fine and as expected. Nice mid range phone ever, best value for money.

  • Concerning fast draining Battery after updating to OREO 8.1 1 more thing to do :: 1-open Settings/apps 2- then get in each app one by one --> then get in Battery section if you see button beside this phrase "Allow background activity" if you find the button on--> change it to off this is will save Battery consumption one more thing after every new charge repeat this Step for specially 2 apps Phone + device maintenance

  • it's a long story But briefly, tow things to do to minimize this annoying thing 1-take backup of your data and factory reset the phone 2-Also recalibrate the battery, How? 1-let the battery reach 0% and open the phone several times until the phone failed to be opened 2- charge the phone to 100 % but while it is shutdown don't open the phone till comes to 100 % 3- open the phone and use it wisely by usig maximum power saving most of times. 4- repeat e these steps from 1-->3 one more time OK you have done

  • Update to oreo. Battery draining fast. What to do?

  • Best phone

  • Very durable phone in my experience, but the fingerprint is slow and unresponsive Version of android I'm using: Android oreo 8.1

  • Yes its safe to update to oreo and its perfectly fine and smooth. And there is security patch also new update. But if you have original display go head Update its perfect && If your display is replaced before updating confirm with some peoples beause there is bug of touch in replaced display Peace ✌🏼

  • Is it safe to upgrade to oreo now? Touch screen issues fixed?

  • Best phone for midrange...

  • The phone is pretty heavy and its also made out of metal which can be pretty brutal when it falls. I dropped it a few times and the screen broke only 2 times

  • Good phone. Using since past 17 months so far no any problem faced.

  • Android Pie coming to this phone sometime in July.

  • Update its ok

  • Received 1 January 2019 security patch from KUWAIT. didn't update yet waiting for suggestions... :)

  • Dropped my phone also for the first time and have fixed it already but screen turns crazy again. I'm planning to give it another try. Should I? or I have to give up. Please advice so as to save money.

  • Me too.. it's really an amazing phone.good battery life.

  • Nope !! It has a very good gsmarena battery life of 107 h, see the gsmarena battery test: This phone has NFC, which are mostly exist only in High End phones. There are FM Radio; MicroUSB; 3.5mm Jack, and Super Amoled Screen. Most importantly the price of this phone is cheap now. Best value for money.

  • Yes, this phone is superb. It has a very good battery life, 3,5mm Jack, FM Radio; and I can't believe this cheap migranger phone has NFC.

  • Don't listen to lies about this phone, the phone is superb, negative comments are paid bolt to discourage others from buying

  • Received 1 January 2019 security patch for UAE version

  • I can no longer see or activate data saving mode and its not in quick settings anymore or even when going to the device maintenance option. Does anyone here knows how to fix this?

  • Back read.....lazy

  • is it safe to update to oreo now. touch screen issue fixed ?

  • Anyone here received December update?

  • The glass certainly feels thinner than usual. Which means any impact is very likely to damage the electronics beneath.

  • Ordinary phone.

  • Still very happy with this amazing phone. Best Screen, Champion on battery life, not lagging, able to play Pixel Gun 3d, FM radio quality "medium". I buy a note 6 pro for my wife and i make a mistake. the phones are about the same money, the camera with low light is not good on J7 but also on XN6pro, battery life are similar, but Samsung screen is onother level. I buied the Xiaomi tu put in the car but visibility at day is poor, but j7 its ok.

  • Today is the first time I dropped my J7 Pro, no cracks whatsoever but the phone's screen is just constantly black. It is just a year and a month from purchase. So disappointed

  • same here i fixed it 3 times but this time I quit

  • same applies to me ; I bought my phone 2017 and already I have fixed the screen 3 times and its very expensive

  • I agree that too

  • some people say that the screen is bad and one fall is enough to damage the screen..!!! i have this phone and i dropped it three or four times on the screen side and nothing happened cuz i use screen protector (no cover used) .. any phone in the world without screen protecor will be broken if it falls on the screen side from at least 1 metre even if it has gorella glass screen !!! protect your phone and nothing will happen to it and stop this bullshit !

  • after oreo update the animation is lagging like scrolling down the notification bar or scrolling the recent apps .. it is not smooth like before :( and there is a problem with connecting to wifi.. sometimes the notification like whatsapp msgs dont reach to me until i open the application

  • after oreo update the animation is lagging like scrolling down the notification bar or scrolling the recent apps .. it is not smooth like before :(

  • Keep working well until now amazing phone and no lag

  • This phone is very bad. Constantly freezing. Waist of money

  • Well said

  • Clear cache and wipe out factory setting and then after a couple of charging its ok..

  • Excellent ....display and battery is very good..

  • My J7PRO is taking more than 4 hours now a days to charge completely from 20%

  • Not good phone

  • Worst Phone . . . Also Gave Bad Services In Surat Service Center

  • This phone iam using 2 years...all is well...

  • I had the phone for almost 2 years now. I purchased it right away after it came out which was way back june 2017 and had never dropped the phone. not even once. I guess phone features are not the issue all the time.

  • You need to fix your butter fingers.

  • Shittiest Samsung ever. Screen problems. Any small drop makes the screen go bad. I fixed the screen twice, guess what it damaged a third time. The phone never had a high impact fall on all occasions except for the first time. I'm done

  • Had my j7pro dropped from my pocket and it easily have scratches on the side which is eye catchy. Later dropped it about a meter and the screen is like a spiderweb.

  • a friend of mine dropped his phone from a third floor and survived but the screen was getting darker every day

  • Unfortunately, I had one but it didn't help so this phone is a trash.

  • 2 times fall less than 6 months. My screen damages. Unlucky to me.

  • Need tempered glass and case for extra fall protection it works well to me

  • This phone disappointed me, The screen is very bad and one simple fall can damage it.

  • Hehehe late respond i already updated to oreo

  • Not yet fixed. Stay on Android 7. If you update may be touch does not work.

  • That's my point I already know What you are taking about but my comment was to another user Who assure that dual SIM can be set 4G/LTE please read my previous comment carefully Thanks

  • You have to be brave to findout rhe answer...click and install and you will know. nothing here in this site will can help you.believe me coz i did..

  • bro, you cant use 2 sim while on mobile data, you should only use one sim because it wont let you. All j7 pro is like that, no difference.

  • Let me know if the Oreo is good after upgrading as me still on Nougat

  • No reply to all hehe i update my j7 pro already thanks for nothing answered

  • thanks bro. cant really pick from the 2

  • J7 pro. More sensors. NFC Dual band wifi More battery Ammonium body...

  • Yes, J7 pro is worth to buy in 2019 than J8 pick the 64 GB internal copy

  • hm guys, can you help me pick. is j7 pro worth buying in 2019 than the j8? i cant really pick. thank you guys

  • Help me guys should i update to oreo or stay nougat forever.is oreo bugs already fix or not yet?plss help me

  • Thanks for informing me this !! Although I have already updated OS to android Oreo 8.1.0 But unfortunately I have tested this info on my J7 pro (J730 F/DS) Origin Egypt and it still give me one SIM only 4G/LTE if I change the other SIM to 4G/LTE the 1st SIM get back to 2G/3G I don't know is it a soft ware problem at my region or What? What is you region?

  • It actually does. they fixed this issue on their update.

  • Galaxy J7 Pro is not just a phone its an emotion😍😘

  • San, 21 Dec 2018 Does this support dual 4g slot sim? yes, it does --------------------- it doesn't only one sim can be set to 4G/LTE

  • yes, it does

  • Updated with november 2018 security update

  • Good really good, I use j7 pro myself to play PUBG

  • How is j7 pro performance in pubg mobile?

  • Gud pm why if you took picture, some photos crpted? No photo displayed, only caution mark in gray backround. Pls help.ty

  • not support jio sim . not respond about touch screen.

  • i update to 8.1 touch screen doesn't respond any assistance

  • battery 18% oreo android system 8% (289mAh).. batetery 18% nougat android system 2%.. Battery lasts less in Oreo

  • My phone concent mi tv

  • I would advise you not to update it... Oreo on j7 gives problems

  • Mine gets fully charged for 2 hours and 15 minutes only from the time I got it. I got it last June of this year. I always turn my phone off everytime I charge it and I also don't use my phone while im charging it. I also remove my phone case everytime I charge it to prevent the case from trapping the heat from the battery. These things actually affect the phone's battery life. Try discharging the phone battery power completely , do a factory reset and recharge the phone.

  • Does anyone have problems with the theme store like me? My phone is brand new but ever since I got it I can't open Samsung themes. It keeps showing me "service error/772300_26e9adc34000/S1009" and it's so frustrating. The problem is persistent even after the oreo update. I tried everything: rebooting the phone, deleting data and cache from the app, signing on and off my Samsung account, resting my wifi DNS, restting app preferences but nothing happened. I tried to factory reset my phone but for some reason it keeps getting stuck at the processing circles for too long so I gave up on that. Other than this problem the phone is running smoothly and the battery is great but this themes bug is just so annoying. What should I do?

  • Do not downgrade the OS to nougat, my J7pro working perfectly without any bugs or lag because if you force to to downgrade the OS might get misbehave due to old system of nougat was already missing including the important program code

  • No Maybe Your Battery Is Damage Mine Take About maximum 3hour , 20 , 30 minutes Give or Take And free Tip To Make Your Battery Fine Try finish all battery until phone become died then charged your phone while phone is turn off Then have an on Time how much will took to Charge Peace ✌🏼

  • Welcome Android Pie

  • the network is so bad

  • After oreo apdate just do one thng go to develop and make a animation 5x

  • Did you update to oreo

  • There's anyone have the same problem?

  • My j7 pro it take 12 hours to fully charge..

  • Android 9 pie update this mobile model...????

  • Bull-shit I downgraded to nougat nothing happend

  • 8/10 for a budget phone decent to good performance with okay camera and a great battery, but the only problem was its durability. I've had this phone for about 6-7 months now. After a couple of drops (sorta inevitable for me), in 5 months, my LED under the screen got messed up and a purple blur grew on my screen. After replacement, i dropped from just sitting down on a chair and now the screen is glitching, though this may be due to poor screen replacement. In general, its a good phone, but unless your clumsy (like me lol), dont buy.

  • I got mine way back June of this year. The phone is really good specially the battery. Mine still has the original screen on it. Then the Oreo update came. The update was around 1Gb the first time it was released but I didn't do the update and waited instead for some feedbacks. There were a lot of bad feedbacks that came out specially about the battery draining faster and the camera aperture. I still waited. I thought Samsung will do something about it and they did. The pending update on my phone went away and then came back a couple of days. A week and a half maybe and this time it came around 900mb. And then I made the update and the phone honestly is still good. I think its even a lot better now specially with the RAM management and the smoothness of the app transitions. Battery is still good and all the same. Camera too still has the same aperture. 1.9 for the selfie and the 1.7 for the one at the back.

  • I did drop my j7pr0 5x and may be im lucky coz nothing happened

  • I am really disappointed about this phone. It fell down after using for three months and it costed 12000 to repair, now after almost four months of repairing it again fell down from a sofa to the floor and its flickering and many tiny horizontal lines are shown on the screen... Plz dont buy this phone. Its LCD is too weak and is very expenaive ...

  • I accidentally dropped my J7 pro at knee level. Upon checking for damage, the screen was fine but after 10 seconds a long crack just suddenly formed and another formed overnight but I did not drop the device again. Can someone explain what could cause the damage delay and the crack suddenly forming overnight?

  • Yes bro i had the same problem, and alot of more bugs but i did a factory reset wich fixed all my bugs.

  • same thing happened to me after the last update, my icons become larger and couldn't do anything about it, took me a larg amount of tine to fully charge also my batery drained very fast, all you have to do is factory reset wich it worked for me, i hope this will work for you too

  • Is there any possibility of getting duel 4g volte support as j8 get in november 2018.

  • My phone become reck after oreo update why are you saying better thn nougat can u do anything so i wont back to nougat..

  • plz do not downgrade for nougat 1) your system will notnstable at all 2) oreo better than nougat solving many issues if screen touch and battery issue 3) downgrade may stop working your device keep this away fro yur mind

  • How did you downgrade your J7 Pro from Oreo to Nougat? I tried downgrading it using Odin but I keep getting a fail since the binary is different. Please tell me how to downgrade.

  • Does this support dual 4g slot sim?

  • hey , i was also worried about updating to oreo after updating everything is perfect and smooth and touch is also good yes battey take time to recharge some people are facing problem beacuse of copy screen display may be if we downgrade to nougt 7.0 the phone status official or not if it say not official so you cannot get any security patch or update from samsung corect me if iam right or not peace ✌🏼

  • Don't update your j7 pro to oreo! As i had experienced the troubles after the update. Actually the phone laging quiet alot. Especially upon multi-tasking, notification tray. Its not worth to update for just few clock faces. Theres nothing new! All you will get are bugs. I myself downloaded the nougat and flashed the origional 7.0 firmware. And I'm qiuet happy with my decision. And one thing more battery performance is not that good after the update.

  • After update to oreo volte not working. Volte option missed from setting. Anyone have such issues ?? Or have any solution.(am from india)

  • Just updated to Oreo 8.1 but with August 2018 security patch only

  • So explain this intentional oreo update answer it with solution

  • Very clever. If they intentionally do this, won't they alienate their users, who will go and buy other brands instead?

  • factory reset is required after any update to remove all bugs that happened during update and fix problems

  • battery drain soooo fast after update to android 8.1 :(( Do you have same problem on your j7 pro after update to 8.1?

  • my front camera still good like before update !

  • Samsung trying to earn more money for defective update so us we all buy a new one's(dont update your phone anymore)

  • After update, Selfie Camera quality turned to poor. It is not clear any more as it was... any solution to this?

  • when i download a theme from normal link (browser) i cant find it in samsung themes .. can any one tell me what's wrong??

  • I have not encountered any problems with oreo so far after ~2 months

  • Oreo is best and Stable and acurate

  • oreo

  • Prefer oreo

  • Hi I want to buy this phone now, which version is better Oreo or Nougat? Help me please

  • New security patch available

  • J7 Pro camera VS A6+ camera? which is better? interms of color reproduction.

  • Best mobile around 20000... nice smooth touching sence...display very good... oreo update nice working...

  • exactly !!

  • How do you do it solving oreo touch not problem bro..thanks in advance

  • amazing battery life after update

  • finallyyyyyy !!!! the touch issue has sloveeeeed!!!! it very smooooth now even with glass protector !!this is the best part of oreo update

  • this phone is the best at design 1) metal design 2) high quakity display 3) camera is good 4) battery performance after update incredible 5) touch become so good 6) better than J8 7) nfc,gyro,compass

  • 1) touch become incredible like shown at s8 2) battery performance so good 3) connection are so fast 4) yu can add shortcut to the statua bar

  • after the update I've faced only 2 problems.. the first one is not a big issue which is when i press on recent apps button it isn't smooth like before .. the second problem is slow charging it takes now about 3 hours up to 3 and half hours from 0-100% .. before the update i used to full my battery within 2 and quart hours

  • Lte

  • It means you're going to experience a version of 9.5 Samsung Experience

  • okay I will observe this and i hope the battery life lasts like before .. thank you for your reply

  • Wait for a couple more charge cycles. It will return to what it was before. I observe this apparent drop in battery life whenever I did a security update.

  • after the oreo update the battery life isn't like before.. not that bad but it was better with nougat update .. from 100% to 10% on screen time was (8-9) hours .. now it is (7-7:30) hours .. it is good number now but was better before

  • Dear all what does Samsung Experience version 9.5 mean?

  • Yes after the oreo update camera focal length has been decreased from 1.7 to 1.9. I see pictures before and after oreo update, aperture has been changed.

  • Just after doing the software update i am unable to use the screen, touch screen does not work anymore. Just a waste of money.

  • Hi guys. I have an issue with phone now. Whenever I received an sms and email and there is a link attached, I could not open it. Every time I click the link, it will show as blank and white screen. I have been trying to ask for assistance but have gotten none.

  • you're welcome brother

  • Around 2 hours

  • Same here...battrty drains fast phone heats up when i am watching videos

  • How many hours to charge the battery from empty to full with the original charger?

  • I got this phone from my best friend who later on bought a new phone (Nova 3i) and sold this to me at half the price (from 300$ to 150$), which is a deal breaker for me when I'm having plans on buying a new phone on the holidays... Got a free One piece hard case and a newly attached screen protector. I'm new to the Samsung UI so even at 2 weeks of use I'm still struggling to say the least but the overall experience was amazing... If I'm done with this phone I'm planning to buy a Sammy by next year.... Possibly an A-Series one... would be worth the wait.

  • Thank you brother for your reply i just update to oreo and Everything is Perfectly Fine Phone just inprove a alot And some Peoples are saying A Touch and all That stuff it will problem if your Phone Screen Is Replaced but mine worked perfectly fine and thanks bro for your reply Peace ,✌🏼

  • go update to oreo. I had an original screen too and I made the software update and my phone doesn't have any problems. not even a single one. not even on the camera

  • Hey guys i need your help if i update to oreo if touch not work i will downgrade using rom after this thing my device status will Offical or not ? So i can recive future updates.

  • Guys please reply should i update to oreo ? I have original screen not replaced beause some people are saying no touch after update .

  • maybe you can get a(not offical) rom from XDA .. but i think there isn't any chance to get offical Pie update

  • So there is any chances of any update of android pie on j7 pro or it will be coming soon

  • the 8.0.1 is the latest software version .. Pie isn't coming badly

  • i have receive oreo update yesterday in syria .. it is very good just like nougat version.. sound quality is better now .. a lot of new features .. the aperture is now 1.9 but i cant see the difference.. battery still bery good .. touch sensitivity now is perfect even with screen protector .. a little bit lag when you press recent apps button but it is normal not that huge problem .. every thing else is very good you should update if you didn't replaced your touch screen because you will face touch problems

  • When android pie update coming on j7 pro

  • Black pink purple sploch left edge just right of volume down and right after 8.1 update and growing... Turning em out like hotcakes doesn't lend to quality of course alas is the norm and luv how they take once useful updates and turn em to gimmicks... Jokers err wait they laughing at us, they laughing at you, right?!

  • I got the update last month..i check it manually n found the oreo update n samsung exp 9.5 n i just press update..it just awesome..i dont know about people that have display problem after update,but mine is okay..and got security patch for november too..

  • I think you have to replace your display again according to this comment sent over GSMArena :- RareGenius Nue 24 Nov 2018 I updated my device early today and the touchpad stopped working. Before now I had replaced the LCD myself (I'm a technician) and the screen was having acidic display afterwards, I simply used the opportunity to replace the LCD again and everything works fine now. Buttom line is, if you have replaced your LCD before and not from Samsung Care, please reconsider before updating to 8.1.

  • Same as mine. Solution?

  • your device had a screen change and it's a fake one, sorry to tell you that :/

  • Recently updated to oreo 8.1.1 No any issues . My phone is working perfectly.

  • Just now I have updated my phone to Android 8.1.0 Oreo, and the touch screen is not working.

  • of course it is launched since 20.11.2018

  • Is there any news about launching the OREO update in EGYPT !!? did anyone receive it !?

  • Thank you for sharing me your opinion and I appreciate your comment & your way of thinking I agree with you That J7 Pro is a unique Successor I hope in the future we see from Samsung new models give us this valuable Exiting experiment Best Regards

  • I concur with you! The j7 pro is a unique model of it's kind that stands out of all budget phones with it's premium apps, features and build (design) all for a reasonable/affordable price. I must say though, in my opinion the Huawei's Nova 3i would have been a strong contender for a place as the best budget phone if it wasn't more pricey. Anyway i don't mind sticking to my J7 pro until Samsung comes up with a worthy successor, i hope that won't take forever though... hahaha

  • Wow should i say am so lucky because every function and app on my J730F works perfectly with the new Oreo update, my phone kinda looks & feels like a new exciting phone all over again!

  • If your not sure if you'll get the best of an 'Oreo' update', you could do a backup and do full factory reset like i did, then run the update as soon as it pops up after you should have gotten the 'Samsung Experience 9.5 verion update' as i got too & then get to enjoy the optimal level of the Oreo 8.1 that i am presently getting the best of presently!

  • I have the same problem, I changed the original screen, today after one month the screen shower black lines !! Am so mad of samsung,

  • Any update as of now? I'm from the United States. My Samsung Galaxy J7 Pro - J730GM Touch Screen does not work after getting the update yesterday. I didn't know about until now. I also replaced my LCD screen like last 3 month ago. What should I do to fix it?

  • Oh i got the update on my j7FDS oreo update security level September first ... and still didnt receive any new updates .. if they did for you most probably ww might get one too to fic rhe appature .. thank you :)

  • If you did not replace your screen no need to worry ...

  • Recenty i updated my J7 Pro to Oreo here in India. After upgrade i am facing one issue that Mobile Data not getting started immediately after switching from WiFi. In order to start Mobile Data, every time i have to reboot my handset. Does any body else facing same issue, & is there any fix for same ?

  • I got update too but i didnot update because i know after updating touch screen will not work so i didnot update Btw iam from kuwait and my phone is original meanz screen is original not replaced . Hope for stable update✌🏼

  • I just updated my software today and my screen seized/ froze kindly help

  • Any update as of now? I'm from the United States. My Samsung Galaxy J7 Pro - J730GM Touch Screen does not work after getting the update yesterday. I didn't know about until now. I also replaced my LCD screen like last 3 month ago. What should I do to fix it?

  • helloo guys need your help iam recently check my about j7 pro news like oreo update peoples are saying after update screen stop working no touch camera apreatue change and today i recenly got oreo update size is 1036 mb should i update my phone to oreo or what to stable vetsion please reply beaucse in update section there is written before updating backup your data and written to network setting will be reset like notes will reset too iam in kuwait waiting for your reply Posting again bcz no reply

  • Nothing will change. Update it. Make sure that there is above 50% battery charge.

  • I'm updated to oreo version.after update "s secure" is permanently locked.can't unlock with password or fingerprints .it's the only problem of update.

  • That's not true! J7 Pro Oreo 8.1 Update Changes 1. New Notification features... i. Notification transparency on lock screen. ii. Option to choose where notifications will be (Always on display/lock screen). 2. Option for audio/sound from selected apps to play on a seperate external device(s). 3. New App icon & badges features... i. Check notifications (without opening app) at a glance by pressing down on home & menu screen. ii. Option to show notifications on badge with or without numbers iii. App badge(s) popup action with quick options by pressing down on home screen. 4. New Camera features... i. New cool Interface ii. Selfie features like 'wide angle' & selfie focus/blur background effect. 5. Option to snooze all notifications from status bar.

  • helloo guys need your help iam recently check my about j7 pro news like oreo update peoples are saying after update screen stop working no touch camera apreatue change and today i recenly got oreo update size is 1036 mb should i update my phone to oreo or what to stable vetsion please reply beaucse in update section there is written before updating backup your data and written to network setting will be reset like notes will reset too iam in kuwait waiting for your reply

  • I updated my device early today and the touchpad stopped working. Before now I had replaced the LCD myself (I'm a technician) and the screen was having acidic display afterwards, I simply used the opportunity to replace the LCD again and everything works fine now. Buttom line is, if you have replaced your LCD before and not from Samsung Care, please reconsider before updating to 8.1.

  • Nothing changed, still a combination for Power+Home button. Hold them simultaneously for screenshot.

  • I bought mine August last year and still in good condition, no problem at all.

  • SM J730G/DS and recently we have a second update patch, it is a November security patch - around 22 MB in size, before that we had the August 2018 security patch which fixed the rear camera’s aperture.

  • Somehow, Samsung phones tend to have much more issues with the screen, in particular, goes faulty (need replacement) or easily cracked (need changing the glass surface). This is the only major issue with Samsung according to my personal experience.

  • So waiting for another update that will fix rear camera aperture.

  • Recently got oreo update on j730f and installed. The problem is rear camera aperture changed to 1.9 Now both rear and front camera aperture is same. I know before update rear is 1.7 and front is 1.9

  • DON'T Buy this phone. not recommend I bought it brand new, and after 8 months, appeared pink line, and display replaced. then new display showed black spot after 3 months. I saw 3 phones with display issues. 1 with pink line 2 with black spot. many phones have this issue. it may be a factory fault of this particular display model. And it has very fast screen burning problem than other AMOLED screens. Every brands have problems but AMOLED displays are very expensive. so replace display is not much worth if phone is older than 1 year. battery also wear out. I think, samsung should think about quality control of their AMOLED screens or they should provide replacement screens for reasonable price. Once display faulty, this phone is worth only weight of paper

  • I have the screen mirroring icon in my notification bar at the top of my phone my screen mirroring is not on can someone tell me why this is

  • Hi have they sent a fix for it ???what is your model number .. mine is j730 FDS

  • It is the other way around. The rear camera's aperture is f/1.7 and the front camera's aperture is f/1.9. When the Oreo update came out, the rear camera's aperture changed to f/1.9 and Samsung released a patch to fix it up.

  • OREO HAs been issued for Egypt you can download it but it is better to wait for the users opinion about this edition may be some issues happened to some users

  • You are right I miss type the phrase thanks

  • It's the other way round.

  • Same problem my battery drains fast. Before it last morethan 24hrs, now even i didnt use it lessen my batter life and it drains fast when im using maximum of 8hrs.

  • Kindly note the aperture of rear camera( i.e. main camera is F1.9) from the beginning with Nougat before Oreo update and still F1.9 after Oreo update the front Selfie Camera is the only camera at aperture F1.7 and that is clear from The Darksider post

  • Kindly note the aperture of rear camera( i.e. main camera is F1.9) from the beginning with Nougat before Oreo update and still F1.9 after Oreo update the front Selfie Camera is the only camera at aperture F1.7 and that is clear from The Darksider post

  • I'm also from the Philippines, and when the first Oreo update started rolling out I immediately updated mine. The rear camera's aperture changed to f 1.9 from f 1.7, but it was fixed with the first Oreo security patch which is the August 2018 patch.

  • I'm from the Philippines and I got mine last June this year. I didn't update the phone the first time the Oreo update came out since I heard a lot of complains about it including the screen no longer working , camera aperture being affected , battery usage/charging and a lot more. Then , Samsung removed the update. I then updated the phone after they released the update again which came around 1Gb and until now , the phones still feels new with no problems at all. Battery charging is still the same which is 2 hours roughly. Battery consumption is still the same which could last for 2 days depending on usage. Camera aperture is still the same and everything on the phone is still working. By the way , the default camera aperture is 1.7 on the rear camera and 1.9 on the front facing one. The aperture of the front facing camera before the oreo update came out was also 1.9 and I don't understand why some are complaining about it. Again , the aperture of the front facing camera is 1.9 before and after the oreo update came out.

  • Not facing any problem after oreo update

  • J7pro

  • I'm using the Samsung J7 Pro mobile and my memory card was encrypt, last week my mobile want updates and I did the mobile update but after the updates my memory card is not showing my old pictures and others things, also I can't dencrypt the memory card. Any body help me for solve this memory card problems or I'll lost my pictures and others things.

  • Hi m also experiencing delay on charging.. after the latest update.. any idea for resolution?

  • Is Samsung J7 pro a good mobile. which is better. Sony z1 or Samsung j7 pro

  • Yes after oreo update no any touch issues and my j7 pro is running so smooth after update

  • Yes it is completely resolved with Android Oreo.

  • I have 2 phones. I have updated one phone by OTA. I didn't see any clear deference on both phone except old one's color look worm and new one seems bit cool. Comparing in menu seems functions are merged and missing or added. F size changed to 1.9 from 1.7. far and near focusing of the picture different than a old one. I like old one. RAM management improved. I don,t feel updating other one. Still working on antutu.

  • Yes after the oreo update camera focal length has been decreased from 1.7 to 1.9. I see pictures before and after oreo update, aperture has been changed.

  • My messaging app and games keep crashing and every time I turn off and on my phone, sim 2 cannot read so I have to remove and insert back the slot to make it work. What a stupid update! From 7.0 to 8.1.0 android. I thot Id have a better experience with samsung 9.0

  • Just received update of 998.34mb on my j7pro j730f

  • does the oreo update solve the touch sensitivity while putting screen protector?? i need an answer from a user who had this issue when he used the phone with nougat update please

  • After oreo update camera became useless..focal reduced from 1.7 to 1.9.

  • my j7 pro have a problem from 1 month the battery draining very fast and charging is also very slow someone facing this problem please tell me thank you.

  • really? thanks for the info bro. btw, what update did it have for the camera?

  • No its a downgrade j8 is just a gimmiky phone with a number 8 to make users buy it.. j7 pro is better than all the j series phones that came this year .. thats why samsung has released a buggy update to mess up our phones.. dont update

  • how??

  • you can download oreo 8.1 of U.A.E region. with me working fine in KSA. Overall awesome mobile in mid range....

  • The latest November 1 update has some updates for camera but what I am noticing is what it did with the security. It now limits the tries you can do with the biometrics to unlock your phone to just 5 before it will require you to use a passcode. It only lasts 15 seconds tho. But still I have accidentally tapped the scanner multiple times and this feature is becoming annoying. You do not need to turn the screen on for this to happen.

  • Still no update for Oreo here in KSA. Sigh..

  • Why you guys saying an aperture was changed after update. My j730f is still Nougat. I see my selfie pictures all pictures from front camera is 1.9 aperture and the rear camera is 1.7 aperture.

  • November security patch is now available.

  • I updated it just a while back and I think it's worth it. My phone seemed to work faster and the transitions feel smoother. I think it's just more on bug fixes so yeah, it worked fine for me and maybe for you, too!

  • what region?

  • hi guys! so there's this new software update again released. it's all about November 1, 2018 security patch. 21 mb file size. has anyone updated their phone to this latest software update from the August 1, 2018 security patch which has 192 mb file size? is it worth updating? cause i'm satisfied with the current patch (the August 1, 2018 w/ 192 mb file size) i have now on my phone. they fixed the 1.9 aperture to 1.7 aperture and they fixed the lag problem when you click the recent apps and battery lasts longer now than before. please post your feedback about the latest software update (Nov 1, 2018 w/ 21mb file size) if you already updated your phone. thanks guysss!!!

  • I do

  • Your replaced LCD is not original.

  • Hi does any one have focus mode in rear camera back And and what about in front also? And is there smart share in camera means take pictures and send on the spot means fast Does any one get that features Beacuse i didnt recive oreo update thats why :)

  • I have also reviewed the selfie pictures that I have taken before the oreo upgrade and you are also right the aperture was 1.9. That's means nothing was affected after the upgrade. Thanks for the observation.

  • Front and back camera both are 1.9 after update.

  • oh yeah. i am indeed referring to the back camera and you're right , the front camera is indeed taking pictures at 1.9 aperture. thanks for telling me by the way. but i reviewed some of my selfie pictures way way before the oreo update came out and they were already taking photos at 1.9 aperture. im talking about pictures taken last july. any thoughts sir? please correct me if im wrong.

  • The camera affected was the front camera with 1.9 aperture. The back camera wasn't affected, the aperture is still 1.7. I believe the one you referring to is the back camera.

  • In philippines what is the latest security patch? August 1, 2018?

  • Is there any news about launching the OREO update in EGYPT !!? did anyone receive it !?

  • ok so i have finally updated my phone to oreo and it seems to be working fine. screen is good , the mentioned screen shot issue below is not an issue on my phone , aperture too is still at 1.7. im just a bit confused why some are getting some issues with camera aperture. im still trying to gey some more observation with the battery power , usage and charging. just got it updated today. im from the phil by the way. by the way : i took a photo with the default camera ,went to gallery , viewed the taken photo and went to details and it said that it was taken at 1.7 aperture. you guys might want to check yours.

  • still not an oreo update for j730F Did anyone get its oreo update???

  • Yes mine too, only aperture affected from f1.7 to f1.9. Every other thing is working perfect

  • Upgraded to oreo 8.1 with security patch October, 2018. Phone is now so faster and smooth with battery life enhanced. No problem at all, only aperture affected from f1.7 to f1.9

  • After oreo update battery drain very fast, dont update. In noughat version battery was the main strength of this phone.

  • Try pressing volume low and power key simultaneously. I did it. It is working

  • Press volume low and power off switch simultaneously. I did that

  • After update the power switch for ending the calls does not work in spite of activating the same through app although call can be received by pressing home button. The app icon badges has been clubbed with notification switch so I can not put off notification but keep app icon badges on to see the receipt of sms, whatsapp notification.

  • Moreover, a very important advice for you and for all Mobile/tablets users:- -Don't set your device on auto update you software Set it manual update to avoid may problems could happen -Even Google play Store in the settings choose don't; auto update and make sure every day It is settings that way and manually update the apps you want after making sure it will not making problems or bugs Thanks

  • After deep look to the users comments (specially, Who update to Oreo 8.1) the problem of touch occurs for whom replace his device display with a not authenticated Display No fear if you have the original display replaced that's only guaranteed if you replace the display at Samsung official service/care center Meanwhile, -as you have assure in your post- that it was original ! I doubt So you have 3 ways : 1-downgrade the OS to Nougat - although it is risky and you will lose Knox & safe folder features. 2- Take your phone to a Samsung Care center to try solve the problem 3- waiting for an update from Samsung fixing this issue (if they care about the complains of many users) -- >Specially Samsung has move their Oreo update from Philippines region due to huge no. of complains about display stop responding after installing Oreo update From my point of view Samsung should not Blamed in this issue PS. don't be in rush when you make your decision I wish you the best to solve your handset issue

  • I am really upset with my J7 pro, I bought it last year and last July I fell it and the screen did not broke and the it's just the screen protector. And then I see a little dot violet in lower left side of my screen. In the next day the dot looks wider and wider and turned into color black. I went to a Technician, not from Samsung tech. He replaced my LCD and it is original. And it was working fine. Month of September, J7 released an Oreo Update and my phone automatically updated the OS, and then my touch screen is no longer responding. I bring it to technician again and they doesn't have any solution to resolve the issue, because it was a bug issue, They said. I waited a few weeks until they had a solution and they downgraded my Phone from Oreo to Nougat. No the issue of my phone is, keep shutting off, when I am using it, suddenly it shuts off, like 5 - 8 times a day. I am so upset of what Samsung did. They released an Oreo update that does have a bug issue. So ridiculous!! Till now I am using this piece of Sh!! phone.

  • Hi everyone , iam facing a problem iam still stuck on android 7.0 there is no oreo update at all i am in Kuwait. Please any suggestions ? J7 pro 32gb Model SM-J730F

  • S6965

  • Hi, I just upgraded my phone 8.1. Everything is fine. Thanks everyone

  • Has anyone tried doing a screenshot after updating to oreo? If so, what method did you use? I've been trying to do a screenshot with every method I know but nothing is working. So instead I placed the app inside Game Launcher and used it's screenshot function.

  • i didnt

  • I bought a pre-owned J7 pro recently that has a carrier lock and has been used for nearly a year. I observed that the battery seems to be draining fast at the end of the day.

  • Just an update, my phone is working again after downgrading to previous OS version (nougat 7.0). Did it about an hour ago. Fyi i'm putting the link below, that's exactly the instructions that i've followed to fix the issue. Below is the link of that video. Thanks.

  • 1.7 , as it is bigger.. that makes Camera lens capture more light So,the picture will have more details & more clear

  • camera..aperture size 1.7 or 1.9 what is a best

  • This.

  • Check the previous posts, there are a lot of comments mentioning the touch screen issue after updating...i've experienced it myself...to answer your question, you'll probably have an issue if your lcd screen was replaced...however if it was an authentic lcd from samsung then i think there is nothing to be worried about....myself and most people who have experienced the problem had their lcd replaced with a non authentic one... I've visited a samsung service center and i was advised to have them replace the lcd for 5k. For now what i'm gonna do is manually flash the 8.1 rom to try to fix the issue, if that doesnt work then probably do a downgarde to 7.0. I held in performing either due to the risk of bricking the phone (fyi i have the issue for almost 2 months now and i am currently using my other phone which is way better (an oppo f9)), but tonight im gonna do the former and see what happens. Hopefully it fixes it.

  • Hey guys, I'mm currently thinking if I should upgrade my J7 Pro into j8. Is it worth it?

  • mine too.. I changed my screen then the advised not update software or else the screen will freeze

  • Go to settings-software updates-download updates manually. Let us know the result. If it fails to download . You can upgrade it in samsung service centers too. Check your service centre. It may be Wahran ,Al Nahar or Babtain.

  • Should I get this phone or iPhone 6s?? Can someone help

  • There is no warranty in broken display as per samsung service centres. I changed mine too in warranty for about 4K rupees in india

  • Yes there is Oreo update just wait for samsung to notify you because mine had been updated last month

  • My mobile, MODEL number is (J730F)can i expect OREO update

  • Did anyone receive the Oreo update in EGYPT !!?

  • Try to move some Apps storage from internal memory to external memory to do that:- -open developer options in settings menu ( by touching building no. 7times- Building no. is in software info under about phone) -go to force allow apps on external let it on after that you will be able to get in each apps you installed to change storage to external(SD card) PS.: Sure you should use SD wisely or by bigger SD. any more clarification please let me know

  • bought it just 4 months ago ...display is gone after my kid just dropped it from the bed..any chance of getting it fixed in warranty?

  • io have an issue ,i have a j7 pro samsung 16gb and a micro sd 32 gb ,my problem what it says the phone is full,need help

  • Updated one week before. Working fine. Some new things, video wallpapers, kids mode, new lock screen clock, you can download AOD from Samsung themes store.

  • Nop, mine doesn't have that issue

  • Samsung is saying they do not have any details to fix it as of now.

  • Hey, i brougth it from Eureka 32gb in gold colour No updates still waiting And more thing status Official no root 👍

  • How to update manally j7 pro Any issues updating screen batter life ? Becuase peoples saying issues about screen touch ? ✌🏼 Did you update ?

  • Visit your nearest service center

  • Just now I have updated my phone to Android 8.1.0 Oreo, and the touch screen is not working. The phone is useless. If anyone has the same issue, Please let me know how to fix it.

  • i didnt from egypt

  • Just now I have updated my phone to Android 8.1.0 Oreo, and the touch screen is not working. The phone is useless. If anyone has the same issue, Please let me know how to fix it.

  • Did you try to download it manually? What's the result?

  • No bro original phone no rooted 32gb j7 pro

  • Hi. Don't worry. You'll get it soon. I bought my 64gb from mobile 2000 and the 32gb from xcite

  • Is it rooted? I updated it and everything is fine and smooth. Did you try to download the update manually?

  • Did J730F users get oreo uodate in Nepal?? I didnt.

  • Hey bro i didnt get any upgrade bro i am also from Kuwait Iam still running android 7.0 and security pach may 2018 Please any one reply And after updating to oreo any issues like screen touch ,battery ,etc

  • Bro what changes did you see in lock screen its still same... But yes touch has completely been resolved even with rempered glass is on ..... Performance has also improved greately....

  • Mine has become great after update...... It charges very fast ...at least 1:10min approx... Even it has become fast ..takes less than sec to open any app unlike before which took more than a sec.... Ram management has also improved

  • Local mobile shop but i knw them for long time they use original screen it costed me 100USD

  • Yes

  • Yes battery life deceased... fix this issu Samsung...

  • Worst mobile... this device has serious screen issues..1st flickering and 2nd screen burn.if u dont trust me then google it. Service centre wont listen to u unless ur screen is 100% useless. And when that happens u will run out of warranty. Generally this issues starts after 11th month of purchase. Now u have to pay around Rs 7500 to replace the screen.. pathetic phone and service.. DO NOT BUY THIS PHONE.

  • The mobile has become too sluggish and battery life is pathetic after upgradation to oreo. Even charging takes forever.

  • Updated J730GM to Oreo 8.1 and it resolved lot of issues. Battery lasts longer, touch screen issee with screen protector is resolved and now the phone works very smoothly, kind of magic. New AOD introduced. New lock screen. New icon pack. Greatperformance after upgrade. People complaining about lag issue but it was will Nougat also. In fact it is observed lesser times after upgrade.

  • Upgraded yesterday to oreo (8.1), 1039 mb phone is very smooth no issues so far.my phone is galaxy j7 pro 64gb I'm from Kuwait. I upgraded another j7 pro 32gb also yesterday,again no issues.

  • Nice Mid-Range specifications! Good battery, Big (well, bigger) screen, and Android Nougat! This phone is very cool, especially with the 3 gigabytes of RAM memory. This is not the best phone but it looks great for the price! Would Recommend! 7.5/10

  • go to battery usage.. it shows you your apps that cause battery draining ..put this apps on sleep or uninstall it if it isn't necessary .. if there isn't any app that used the battery the most then you should go to factory reset maybe it is the solution but first intsall greenify maybe it helps

  • 10 pm battery is 57% then i slept when i wake up at 2am battery is 38%. for just 4 hours standby it dropped 19% juice. mobile data and Aod are turned off already....

  • my j7 pro also one year old. but phone giving just 4.30 hrs screen on time for 22 hrs use without AOD. Im suffering a lot i dont know what is the problem happened to my phone, please tell me solution?

  • Where was the Screen bought from?

  • my j7 pro is now 1 year old.. i think the battery is the best thing in this device it still last for (10 hours screen on time) and for me nougat is perfect .. why should i update :/ i will keep the nougat update cuz there is no changes in oreo update but the battery draining and lagging and screen problems

  • Guys i have J730F , I cant get oreo update ? whyyy please help me

  • I am update my j7 pro my mobile after update no problem its run smooth. I will not notice any problems. Its works good. I am update my mobile with wifi. Samsung new ui 9.5 and oreo works nice dont listen falls news.

  • An update was already released fixing that problems.

  • Anyone who updated oreo in india tell me that how it is performing smooth or any drawbacks....if drawbacks then what are that

  • i have already update my j7 pro to oreo 8.1 and samsung experience 9.5 ,running smooth no problem so far so good, i'm from malaysia my j7pro is 3gb ram and 32 gb rom

  • yes i'm same as you after update so far so good i'm from malaysia

  • Jus updated my Galaxy J7 Pro SM-J730F 16GB UAE Version Today with Oreo 8.1 Samsung Experience 9.5 with a replaced screen and it's working fine the camera is awesome and its faster

  • Same here, upgraded mine just now and no issues

  • Just updated to oreo, its buggy, don't update it guys wait till they fix it. Camera aperture went from f/1.7 to f/1.9. Sim card registration fail messages flashes, it never happened with nougat. The device is laggy now .wish I could downgrade it.

  • Updated! Let's see how it goes till now ok

  • Updated to Oreo... phone is running smoothly.. 👍

  • yesterday my phone update nougat to oreo

  • Have anyone tried this new update? Is there any problem? Im from the philippines

  • today the oreo update is available in India, should I update my j7 pro, a lot of people were complaning about issues from the update, has anyone from India updated to oreo. Please share your experience

  • Finally .we get android oreo for j7 pro "sm-730gm" in india '1046 mb'

  • I got my device updated successfully with no issues...

  • Android Oreo with Samsung experience 9.5 now available in india

  • Don't update to Oreo my j7pro is continuously switching on & off after update please check and update

  • Anyone in india updated oreo. What new features and shortcomings of that update like battery, camera and overall performance in comparison to nought.

  • J7 pro in India got oreo update today

  • Any idea if the Indian J7 pro is getting the Oreo update? I haven't got it on mine...

  • Anyone here successfully downgraded their J7 Pro from Oreo to Nougat with stock firmware using Odin? I keep getting a FAIL result.

  • Yes it does. They had the aperture fixed and it is now f1.7 again.

  • there is this new 190+ mb software update. can someone tell me does the new update solve the aperture (f1.7 to f1.9) problem?

  • Its worth to wait dude

  • Not great, aperture affected

  • Does the new update solve the aperture (f1.7 to f1.9) problem?

  • When the 2018 version :( ?

  • Updated my J7 Pro. Already updated to Oreo 8.1 and checked and there was a 190MB+ update. Seems to have improved on the app switching problem. It no longer stutters as much during transition. This seems to be a problem with every 8.1 Oreo Samsung device I have tried, but this latest update seems to have smooth it out a bit eventhough it's still noticable at times. Other than that, everything else seems smoother and faster.

  • 2018 A7

  • j7 pro or j8?

  • Its is like a j7 pro 's upgrade...same built quality Camera is awesome with the same battery backup U can feel the a6+ like j7 pro

  • Have you j7 pro "sm- j730gm/sd 64gb

  • I updated mine I think last month, its the 900mb something. no bugs , I don't understand people here in the Philippines having a problem on the touch and some bugs , but I never encounter any single problem, My j7 pro is 32gb 3gb

  • Im from the Philippines, I updated my j7 pro to oreo 8.1 and I never encounter any single problem. working fine, working smooth, full screen camera option, many features on the camera love it, worth the upgrade, no changes in battery life still solid. worth to buy

  • mine is a galaxy j7 pro and i haven't changed the screen or the front panel of my phone.

  • To TheDarkSider re Oreo update. yup. your right about problems encountered in Oreo especially if you have a broken lcd. If you change it to a new lcd with oreo version in it, touchscreen is not functional. you have to flash a touch file in order for the touch panel aka digitizer to function. better stick to nougat yet, and wait for an updated Oreo version.

  • To Thedarksider . What is your thone model please ?

  • Im from the Philippines and i got the first oreo update which came around 900mb but I didnt update the phone due to some negative feedbacks about the screen no longer working and the camera and stuff. Then , couple of days after , the update just went away and disappeared. Maybe Samsung removed it because of the negative feedbacks. Now , I just noticed the update came back and now its 1Gb something and Im still waiting for some feedbacks about it. Any thoughts , comments or feebacks people?

  • It's the only 2017 leftover that's still being sold that I see. Main reason is battery life. It's powered by the same CPU as J6 and A6, FHD screen, and slashed price tag, it's still worth a buy. But my current preference would have to be the new A7.

  • Did the middle_east got Oreo yet ?

  • this phone still good to buy brand new now..?

  • Get an A7 2018. It's newer and my opinion better choice than the A8

  • Is it worth upgrading from j7 pro + 100 euro to a8 2018

  • please!! i want a j7 pro (user) to tell me if i should update to oreo or not ?? tell me about the good and bad things

  • It's 15th Oct still no oreo update for Galaxy J7 Pro SM-J730F 16GB UAE Region

  • If you wanna stick with Samsung, then get the A7 not the A6+. It has infinity display and triple rear camera with Exynos 7885 cpu. Way better than A6+ and less pricey.

  • Buy Vivo V11 pro instead, if available in your country... 100 times Better than A6+...

  • HELP!!! should i upgrade my J7Pro to A6+? i really like my J7Pro's camera but i want infinity display on that A6+. can someone tell me that the camera on the A6+ is the same quality on my J7Pro? or even better? NEED SMART OPINIONS. PLEASE HELP.

  • A7 2018. But if you want performance then Pocophone F1.

  • j7 pro or sony xa2 help

  • I also had the same issue with my j7 pro. A technician advised me to flash the firmware to 7.0 then it will be ok. try to check this link :

  • Give it a few more charge cycles and it should be back to normal. I notice this after every security update.

  • The issue for me in upgrading to oreo was the battery life, fast draining. B4 it's 24hrs or more now its only 10 to 15hrs to use.

  • I have the beta version of Samsung Experience Home 10. Yet to install it. The one currently available on the Playstore is not compatible with the J7 Pro. Pretty sure it's the launcher because everything else is faster including playing games.

  • You think it will get the update to Samsung Experience 10 , Samsung don't like updating mid-range phones :D and even then it's not sure that i will fix it

  • It's the Samsung Experience Home launcher that's the problem. Note 9 users have the same problem after updating to Oreo 8.1. Waiting on the Samsung Experience Home 10.0 that will hopefully fix this. Note: I'm not talking about Samsung Experience 9.5, but if you pinch on the Home Screen, go to Home Screen Settings and go to About Home Screen, you'll see the Samsung Experience Home version which should be 9.0.10.78 if you updated to Oreo 8.1

  • But in india and singapore not yet

  • The update was release here in the Philippines because I am a Samsung Jpro user, OS was updated to 8.1-Oreo

  • yes man

  • On Android P, my J7 Pro runs a little smoother but comsumes more battery

  • Actually the phone feels a bit more laggy when you switching between apps i think they did something with the clock speed of the cpu the samsung skin UI feels more heavy , but for sure it isn't smooth as before on the nougat version

  • I've got a security update 36.81 mb sould i update ?

  • I'm living in Africa and I think we will be the last to receive update

  • check your spelling before you insult others

  • Oreo update for j730f/ds not yet released in UAE version. Your CSC Belongs to UAE.

  • Was the update ok? or maybe the update was not yet released here in PH

  • Is the aperture downgraded from f1.7 to f1.9?

  • I do got it before 4 days it was 997mb if i remember well and my model is j730f , im from euro bulgaria

  • SM-J730F I did not received any notif about the Oreo update. I'm from PH but I bought the phone at UAE.

  • Im from the Philippines and I upgraded mine to OREO working fine, love the camera specialy in low light condition.

  • did the Oreo arrive to the middle east regions ?

  • Oreo update not released india. Release soon. Date not confirm

  • No we r not get update, I read one articul i think diffent model rolling in india

  • Its hoax, oreo update already released... its too late for that

  • I from India, My J7 pro SM-730GM Model Doesn't Get Oreo Update when we will Get Oreo 8.1 update is There any Update Please let me know.

  • New Samsung device was the A7 (2018) for the Galaxy A Event on October 11

  • That's because it has 1080p Super AmoLED Display, 64GB Internal Storage, Always ON Display and full functionality of Samsung Pay with price range of Rs.18,000 (INDIA). The best J-series Mid-Ranger!

  • j7 pro what is special compare to other mobiles

  • Will samsung be releasing new update here in phils?

  • Does the phone radio support RDS,recording?

  • Most likely because of the problems it caused with the touchscreen rendering devices unusable.

  • What did the technician do? Facing the same problem

  • My J7 Pro has broken the display,the guarantee ended on 12-8-2018, now I paid Rs 4700 /-

  • GPS unable to detect, how to solve it?

  • Here in philippines, the oreo update has been removed. Anybody know why?

  • I have not yet updated mine to oreo because of the issues most people experiance after the update

  • Thanks for the info

  • please can u share how it was done, type of file used and how to go about it

  • I have it, it changes from "Touchwiz UI" to Samsung Experience Home just like the Note9's

  • Size of update is different from countries

  • Is there any solution for those having the touch screen problem...

  • True.

  • I did, the upper part of the screen, I can't even pull down my notification bar.

  • It's the Philippines, but I purchase my device (Samsung Galaxy J7 Pro) in Dammam.

  • J730f not getting oreo update

  • Where oreo update??

  • Seems the problem must be coz Samsung wanted to fix the touchscreen problem when installing tempered glass and inadvertently caused more problem to some devices.

  • Okay, please do you have an idea why my own update is above 1gb. Thanks

  • Are you guys that having the touchscreen problem have ever replace the LCD screen before... Bcoz I heard mostly that having the touchscreen problem have done that.

  • may i ask your region? coz u already updated to Oreo

  • al slam alaekom i want know if this phone is good and how is the Camera , battery , inernet speed ??

  • How did you flash it? Any youtube links or info for reference? And the programs you downloaded needed for the unofficial flash? Please help! thanks

  • This phone is so good not just with its full metal design that surely stands out and also even got the oreo update last month, making this phone taking a huge step in making daily consumer lives much more competitive.

  • hi. Have you got oreo update for J730GM here in India ? Have you installed it ? Is it working fine ?

  • No the Samsung Experience Home version

  • I think you broke the screen

  • When in Landscape mode, recent task is changing to Portrait

  • Like SmartThings, Samsung Pass, ClockFace app?

  • Neither of them, other devices like Note8, no issues at all

  • Update it and you'll be fine, trust me

  • I only use 1 app or 1 by 1 apps

  • Oh please, my phone doesnt have a touchscreen problem, i dont even break it.... that's fine, trust me 😉

  • About 980.93 MB

  • wht hapenn to j7 pro screen not working untill nw

  • i fixed my gf's j730g/ds , i rooted it then flashed with unofficial 7.0 firmware. -_-

  • This is the last good Galaxy device. The new J series are just bad. If you're looking for something low then Xiaomi is a better option. These products, especially the new J series are just not worth anymore and they are overpriced. Samsung should change their tactic. Pocophone or Note 5 Plus/Pro, is always a better option, but if you're willing to spend more money then go for Galaxy A class, S class or Note class.

  • I didn't get any issues after i updated my j7 pro i even use it more smooth unlike before when it is nougat. The one problem i only notice is the camera the mirror is lost but it still have a good camera graphics and they add it with more fancy sticker for editing your picture. And the settings they added biometric it will more secure your phone and it's now lag free #philippines SamsungGalaxyJ7pro2017

  • This is a software prob.. Not hardware.. Samsung must do something about it.. Same prob and I'm from Phils too.

  • It seems to be a problem with the Samsung Experience Home launcher. I've read Note 9 owners with Oreo 8.1 having problems with the latest Samsung Experience Home version. I tried updating it on the Playstore but it says the version available isn't compatible with J7 Pro. Hoping they launch Samsung Experience Home 10 soon. The beta is available for download but I haven't tried it.

  • same issue here animation when switching apps

  • Resive??? Learn basic english Man..... Before crying for the update!! Just wait. They'll release it once they fix al bugs....

  • Not resive in my mobile... j730 gm ...Oreo update in Indian version... What a reason...

  • Not in resive.... my j7 pro..j730gm...models in india What a reason...

  • Yes it's 29 but i didn't get android oreo in my j7 pro " 730gm/ds "

  • Its true i just updated my phone and it wont touch

  • It's 29th september and still we didnt get the oreo update in UAE Region

  • What's the size of your update? Because mine is 1000.74 MB

  • Samsung galaxy j7pro j730gm Oreo update Indian version ... Update...in or not

  • Oreo update release date

  • Please I will like to know which of the versions of the Oreo is latest (8.0 or 8.1)? and which one has issue? Regards.

  • That is not hoax, most of people faced touch screen problem after update. It's up to you hoax or not.. I don't want debate or talk with you

  • You will get tonight

  • Not even when you switch apps in recent apps? Mine has a slight stutter with its transition animation whenever I switch apps but only with the zoom in transition.

  • Even J7 prime received the Oreo Update what is samsung doing with j7 pro

  • Think you sherrygujral

  • not yet in India.

  • Andriod oreo come for j7 pro " j730gm/ds" or not yet ?

  • No issues here....

  • I use this and no problems at all

  • Its a hoax, man bogus.....

  • Mine is already fine after Oreo update, it runs smoothly... update it and youll be fine... trust me

  • I got mine. im from the Philippines though but I haven't updated my phone. the update might stop my phone's screen from working just like what everyone is complaining.

  • Can you check your Samsung Experiment Home version after upgrading to Oreo 8.1? Not Samsung Experience on Software Information, but the Samsung Experience Home that can be found under Apps.

  • Andriod oreo come for j7 pro " j730gm/ds" or not yet ?

  • Highly recommend Pocophone F1

  • Do you experience some slight stutter when switching apps in Recent Apps?

  • Upgradable to Android 8.1 (Oreo) with Samsung Experinece 9.5 same as Note9's version.... I use this phone and runs performance smoothly but aperture affected the changes to 1.9 from 1.7.. SmartThings is now the system app after an update

  • After Oreo update, this is not great, aperture change to 1.9 from 1.7.... performance runs smoothly...... Im from Philippines, version of Oreo is 8.1 just like the Note9's, better than the 8.0... thanks!

  • Thanks will do that.

  • Cp technicians can fix it even if ur lcd was already replaced before updating to oreo. Paid them 600.00

  • Can i ask if someone suffering for the low connection to your wifi after updsting your phone i dont know if the issue is in my wifi or in my phone. 😭😭😭&#128­557;😭 im from the Philippines

  • Do we know of some people who still have the original LCD screen but also experience the issue of the touchscreen not working after updating to oreo? Reason i asked is that i went to a samsung service center, was told that i an having this issue after updating due to the lcd screen not being authentic and they don't downgrade and the only solution for my issue to be fixed is to replace the LCD screen with an authentic one (had replaced my screen twice already last month due to damaged screen.) so there. What do you guys think? Probably BS but idk... this is in the Philippines btw.

  • read it here

  • Guys please help me to CHOOSE.. between Galaxy J7 Pro OR Huawei Nova 3e (P20 lite) ?? Which one is the best? I will avoid market resale factor for this choice! What else to consider in this price range??

  • Do you have that slight stutter when switching apps on Recent Apps?

  • Not great, aperture effected by 1.9 not 1.7

  • Yes, of course

  • at PH. updated mine last 9/23. no issues so far

  • Peoples who having problem after update flash vietnam rom from updato via odin....its smooth and lovely

  • The camera is good but.not in the dark

  • Nope. Even my touch sensivity and perormance improved. Im from indonesia

  • can external mouse draw patter? because have tried to use external mouse and its not working

  • Is j7 pro have amazing camera and is the battery life good ??

  • Samsung phone sucks i have j7 pro after i update my phone touch screen dont work. They should fix this problem ASAP.

  • unresponsive touch screen after upate to Oreo

  • Hi adebabs, What are the issues you encountered after the update. Please can you share with me? Regards.

  • Do anyone receive Oreo update in india?

  • I also have the same - J730GM/DS from Thailand. The touchscreen is not working since the Oero update. I'm now in Myanmar and went to an official Samsung service center. They said would not roll back my firmware to Nougat because it's a Thai phone and would only do it if it were a Myanmar phone (which is bullshit). They said my phone did not have the original Samsung touchscreen and I that would need to pay for a new one (which is stupid expensive). Decided to leave, went to a mobile repair shop and they tried rolling back the firmware - they couldn't do it. Said it wasn't available for the J730GM - only the J730G model (which I found to be a bit strange, as I was tempted to flash the ROM myself and found a firmware for the J730GM model, but maybe this shop only uses firmwares from official sites. Not sure. Think my only option is to fork in the money for a new touchscreen - will go back again tomorrow to see if they can guarantee that a new screen will actually work. Otherwise, I may try flashing the phone myself.

  • Not only in asia..it happen to my phone in nigeria J730GM/DS

  • Same on my end. After the software update. Couldnt use the touchscreen even if its been booted many time. Hard reset etc. I recently bought kine 6 months ago. Lcd was replaced due to accident drop. Went to quiapo to have it fixed. Mas mura kasi 2600nlng then u pay for the labor

  • How to fix the unresponsive screen dew to update

  • Thanks Pajeet. Please let me if this version is not affected (J730GM/DS (India, Singapore)). Regards.

  • please help i cant touch my screen after i update my phone philippines

  • nothing happen..

  • Problem is only on Asia, never heard anyone got problem any other country, You should try updating

  • Hi, I got the Oreo update yesterday (in Nigeria), but a lot of people are complaining about it. Should I update or not? Thank you.

  • Here in the philippines!!!!! We just updated the J7 pro last night and the screen is not working anymore!!

  • Same with the J7 pro of mu hubby after the auto update the screen of the phone is not workinh anymore!!! Wtf

  • Anyone noticed the camera aperature went from f1.7 to f1.9 after the oreo update? Check the picture details after taking a photo.

  • Which region do you from?

  • The only problem is the battery is draining faster than before when i install the oreo update.

  • Make sure that your LCD is original not a class a.

  • If you have a problem with the update, just visit your nearest Samsung Care Center or your retailer

  • Just update it! the update is from Samsung and it's official!

  • Screen unresponsive after oreo update. To turn off your device, make sure phone's charger is plugged in, then PRESS AND HOLD altogether the POWER+VOL DOWN+HOME buttons until the phone dies

  • what a funny comment

  • J7 Pro starts receiving Oreo (Android 8.1 with Samsung Experience 9.5) update in Philippines

  • What country?

  • I am having the same issue. After the update last night, the screen became unresponsive. Tried turning it off, but it's no use. :( Help!

  • Official oreo update for j7 pro already rolled out in some of the region.

  • how? sir pls

  • Through odin probably but im not gonna do that... will visit a samsung service center just to Be on the safe side

  • Well said.

  • Trust me, don't. I'm freaking flashing my device again because of this sh*tty update.

  • Just updated my j7 pro tonight and now it's useless. Touchscreen not working. Did restart my phone several times, and it is still useless. Help.

  • How pls???

  • No!

  • Yes, it runs faster and you have more optional themes. Battery last long

  • People from the ph, I am about to update my phone. Will you recommend me to do so? Help me.

  • how to rollback to old os?

  • Hi , tthere is not android oreo officel for j7 pro yet so i recommend to you to reinstall the nougat version (officel) not the custom rom😊

  • That's right ... my Samsung J7 Pro is also no problem after upgrading to Oreo. # SAMSUNGINDONESIA

  • Last night I upgraded my J7 pro to Android O 8.1.0 there were no problems. J7 pro Indonesia. Thank you Samsung

  • do you have any update on this software issue?? i just updated mine today and is currently installing system update. I wish i saw these comments here before updating.. T_T

  • Software issue

  • Same problem. Went to Samsung Center and they want to change/replace the LCD. It was okay before the update after that cant touch the screen anymore. Does samsung knows they caused this huge problem?

  • It's a software issue not hardware.

  • Please dont update your samsung j7 pro yo oreo it will disable your screen as of now my phone is useless after I update to Oreo the screen is unresponsive

  • Isn't this phone an international version though? How did you go to a samsung store in the states and get it under the warranty?

  • the problem is not happened to all countries, I have updated too and working good

  • So i updated my phone last friday then i cant use touchscreen anymore, then i go to samsung and they take my phone away for repairs and said if they can't repair it they will replace it with the same phone. Everyone just go to Samsung and just speak with them 3 hours they will replace your phone.

  • Nope, i didn't get... Anyone?

  • After the update i cannot edit my picture to mirror but it smooth to use now

  • Anyone rcvd this oreo update on J7 Pro/J730GM in India ?

  • Mines is running smoothly atm after the update

  • My j7 pro's touchscreen became unresponsive after the OREO update. I may throw away this phone now. Ita useless now

  • any solution on how i can use the j7 pro after the update, touch screen is not working

  • Yes but it's too difficult.

  • You're right.

  • Oreo update date j7 pro ( India)

  • Don't upgrade your j7 pro to Oreo for now. There will be lot of bugs its better to update after they fix in another update of oreo.

  • the screen is not functioning after finishing the software update.

  • Those who hwve problems with android 8.0 in J7 pro : Ask your friends who are using Samsung S7 and S8 series whether they are also facing the same problem.

  • If your phone is under warranty or extended paid warranty, go to Samsung authorized service centre and report the problem to them. Tell them to rectify without erasing or resetting anything. They simply erase the whole phone even for display problem. They will listen only if you say repeatedly.

  • For you and all even Samsung Note 9 will be laggy. ! 9 i 0 +.

  • we have the same Model J730G/DS the Problem I have is when I swipe down my status bar, its a bit lag and its the same when I do recent apps switch to another app

  • A rollback to the old OS version might be the only fix for now

  • Use a mouse using otg...this will enable you to navigate the screens. However i tried factory reset, did not work.

  • No benefit.

  • I tried to reboot it but still doesnt work. I dont know how i can factory reset it if the screen is not responding :(

  • i think you'd better to reset factory your phone and see if the problem solved or not, some devices become not stable after update it's firmware, hope you made a backup before updating. before doing anything i can't guarantee 100% that this will solve your problem.

  • When is the next update?

  • Which handset model is this ? Mine is J730GM/J7 Pro.

  • Hmm.But my version is J730F.

  • We want justice.

  • R u in India ?

  • after reading comments about recent update for oreo... screen is not working.... i paused it... wat model of j7 pro your using? me J730G/DS....

  • Touch is not working after oreo update. no way to fix that,because touch is not functioning. You cannot open developer option or not update your phone in future. Samsung kill our phone.Everyone please do something or this problem should be continued.

  • I got the same issue, a bit laggy when I go to another app in the recent apps.

  • My screen is not working after the latest update of j7 pro,please help. :(

  • Almost 1Gig

  • Well, the good news you're not the first one who report this issue after upgrading to Oreo !! The bad news you'll have to wait for another update to solve the problem.

  • How many mps....for oreo update

  • Hello, I would like to ask why my screen of my phone is not working after I upgraded it to Oreo Version from Nougat? I went to technician people and they don't have any idea how to fix it. Is there any suggestion how to fix this problem?

  • Hi Mohamed, can you please tell me what's your region, is it in the MENA !?

  • ive been using the phone for roughly 4 months now and i never had any issues with the screen at all. not even once. my only problem with the phone is that the back part of it is a finger print magnet but generally , the phone is definitely one hell of a buy.

  • did you backup your data before updating it? and if you didnt , did you loose anything?

  • Hi, I have heard alot about the j7 pro but most of it are comments about the screen being too fragile and breaking easily. Please kindly confirm it is a good buy against the j6. You can also suggest any other samsung phone to purchase. Thanks

  • Hi,my mobile is apdate the android 8 it's so good.

  • I think it may cause the battery meter to be inaccurate. Drain it to 0% and charge to 100% to reset the meter. Only do this once in a while. The long charging time should be due to the erratic current supply in your house.

  • some times there is very low voltage current is coming in my house. i charged the phone with very low current, is this cuased any damage to the battery?

  • Change the charger.

  • my j7 pro takes 4 hrs to get fully charged. and also it just 4hrs 30 mins SOT it giving... what is the problem to my phone? tell me guys

  • really? i guess ill wait for some more comments and feedbacks from other users before ill do mine.

  • Is there anyone got the Oreo update in the Middle East ?

  • I recieve the update i noticed that when i go recent apps go to another apps, its a bit laggy when going to another app.. and also when swiping down your status bar,

  • SAME issue for my j7 pro after updating what we gonna do please help :[

  • This might according to my regional which is the middle_east, so you might receive it earlier.

  • I would strongly suggest that you back on your files when updating the software.

  • Open the link and read

  • J7 pro (2017) or A6 (2018) ?

  • anyone who updated their j7 pro without backing up their files? was all of it deleted after the update? shoud i back up my files?

  • yeah i've got that too.. but is that possible? i mean it's not like S9/NOTE 9 that has a motoric system to change the aperture. so i don't really know whether the software issue or the hardware part..

  • Guys Pls Help me! How to solve this problema. The Screen of my J7 pro is not FUNCTIONING after I update it into oreo 8.0. I cant tap my screen to draw my pattern because IT Will never functioning anymore! TheSomebody WHO knows How to fix IT???? Pls I need your Help guys!

  • After upgrade to oreo, f/1.7 becomes f/1.9 (rear camera)

  • Where?

  • Wow,,,, New update available ,,,,Oreo,,, now

  • Lol you drunk??? 2.7gb free??

  • same here. But touch problem still persists.

  • Meanwhile I'm waiting for Android pie on nokia 6

  • Just received security update of 28 MB in India

  • As per Samsung Members app, J7 Pro would start getting Oreo update by Sep'18. Specifically by 28 Sep.

  • So sad.. :-( :-(

  • I got a noticed from samsung member app that j7 2017 will get oreo in 31 January 2019 -_-

  • Change your charger.

  • somebody please help..my phone battery charges only upto 85%..tooks more time for charging

  • My mobile network signal suddenly comes and goes, it happen just in a span of 1minute, so it looks like the mobile network signal is blinking, I still receive message but it is annoying to see, anyone experiencing the same problem, what to do?

  • I think this SJ7 pro is cool. Still using s6 edge for now. My next will be sJ7 pro

  • Still j7 nxt model got Oreo update in India... But sure this September 2018 will get our phone Oreo update.. just wait for it

  • Any oreo update news??

  • Whenever I am on messenger the call by both video and voice call does not have any volume although the volume us max.Wjat is causing that

  • very good gadgets ..i really like it

  • Sure, it's very nice and really good phone

  • Is good j7 pro 64gb nice

  • All android phones are same. The one you see 2.7gb free is 6gb RAM phone.

  • What other phones are you talking about? All Android phones are like this.

  • Does it support MHL?

  • JUST asking why do samsung say a phone is 3GB RAM but you find the system and app have used like 1.7 GB so basically you have like 1.3 GB RAM to use other phones when they say its a 3gb ram you find like 2.7 gb is free to be used now that make senses if you tell me its a 3gb RAM

  • I have no complaints about this phone, but one thing I've noted: the properties on video file shows 'stereo', but this camera doesn't film with this sound. I've tested lots of situations simulating stereo effects (with sounds moving from left to right, street effects like cars passing on my front), and clearly the sounds was monaural. I've searched on YouTube some tests of this telephone, and was it the same. I hope when upgrade to Android 8.0 this issue should be fixed.

  • you can do and it will solved.

  • I think take back up of your data contacts messages media,...then go to Hearst s amsung care Centers ask for installing software(firmware) again If your mobile still under guarantee this will be for free Good luck

  • Try and see. If you can better extend the warranty my paying money. It will be really worth it. Do not ignore.

  • I am already having 2 months warranty. Should i do factory reset ?

  • Thanks for your response. But i am facing this issue since i bought this handset in Dec'17. Earlier this problem was very severe at all parts of screen, but now it is confined to top & bottom of screen. I belong to India. Waiting for the fix eagerly.

  • *This issue starts after Samsung official update on April 2018 size Approx. 556 MB. * Then Samsung Solve this issue through another update by the end of May 2018 size 195.09 MB *My region: Egypt

  • It is a software setting that causes to malfunction. If the warranty is about to expire and if you have bought in India, better pay some money and extend thr warranty for 2 years. Then do a full reset of your phone after backing up rhe contacts and SMS. Then fine tune it back. Then observe the functionality.

  • Orio update this mobile how many dates...

  • Thanks for your suggestion. But why this behaves like this. Why it is not recognizing sliding down of notification panel many times. Why Samsung not giving any patch for its correction.

  • I bought the phone 7 months ago and have had a few issues the phone screen does not recognise me slideing down on the notification panel all the time. Also my speaker goes cracklie and stops working sometimes. It gets bogged down and very slow even when i have taken most of the apps of the phone. All these problems come and go but when it is working properly it is a great phone

  • Try sliding down notification panel using 2 fingers. This will help. Also you can turn on assistant menu in accesibiliy and dexterity & interaction. There is option there to slide down notification panel by just a tap.

  • I got a problem on my samsung j7pro when i play online games it starti to flicked my screen and later it will turn to blackout and restart. sometimes it looks like a television with no signal :(

  • Already all the apps are unchecked in Accessibility settings. Still having prblm of touch near notification panel after putting tempered glass.

  • Goog looking phone. After using this for 6 Months, Samsung logo at the back side is falling off.

  • Settings - Accessibility - Services

  • Install Galaxy charging current pro app and check the mA at which the battery is getting charged.

  • The screen definitely feels softer and more fragile compared to those phones with Gorilla Glass.

  • 1.screen and mobile look is very very goood. 2.battery initially very good but now very bad, i dont know the reason(my device 9 months old) 3.PUBG hanging a lot.

  • Change charging cable and putt your in to phone flight mode and try.

  • My review for J7 is not good. My sister dropped it once & the screen is not functioning, as in black out & I found out it has cracked. I used other brand of phone before & I dropped them also but still functioning & good as new. Maybe the amoled screen is too sensitive. Samsung should put gorilla glass on top for protection.

  • Can somebody help me here with my phone? From the last 2 weeks I noticed that it tool 4 hours for the battery to charge from 20% to 100% and now just this week its takes 5+ hours close to 6. Same charger which is definitely working fine. Any advice?

  • Settings-display-homescreen. Turn on quick open notification panel

  • How can i do thàt?

  • Go to accessibility settings and remove the tick mark of each app and see.

  • I am having the same problem with my J7 pro. As of now there isn't any solution for this problem. Wait for the Oreo update may be they provide the patch for this prblm as well.

  • I have a problem with my j7 pro When using screen protector the touch get lagging at the top of screen (when scrolling down the notification bar) How to fix this problem without removing the screen protector?

  • I have a problem with phone When using screen protector the touch sometimes get lagging from the top of screen (the notification bar ) Any solution for this problem without removing the screen protector?

  • Where j5 pro got oreo 8.1.0 but j7 pro still running 7.0.why samsung why??

  • I've installed a A6 Samsung ROM for this device, it's cool, bt i feel like there's something wrong with my phone, and unfortunately i didn't backup my original ROM. Is there anyway to reinstall my orginal ROM ? I tried using Samsung firmware with Odin. But it always fails.

  • am using this phone last 6 months.I have no issues with this.very nice one

  • Don't be upset The j5 update is in Poland only and properly is a test before it will spread world wide *Plus: Who knows may be a mobile working very well with Nugat better than working less efficency with Oreo.

  • Even J5(2017) has recieved Oreo Update now... But this shit is still the same....

  • I also had the same problem, I went to the service center and the replaced the screen, I did not pay anything as I was in warranty. Thanks to samsung, saved My 5500 INR.

  • you probably didnt clean it every weak from the dust. if you clean every week the back of the phone and the cover from dust that wouldnt be happening

  • On my J7 pro screen appeared purple colour at the left hand top most corner. It seems to be increasing. I am sure that the phone did not fall down. Please what can I do to save my phone.

  • Plesse anyone who have knowledge that j7 pro having exonys 7870 chipset have any possibility of duel volte support by an update or not compatible of having that duel volte support.

  • On my J7 pro screen appeared a light dark colour at the left hand top moat corner. I am such the phone did not fall down. Please what do I do to remove that colour.

  • 1-wipe cache partition 2-go to apps / message and do clear data and cache or unistall updates 3-make same steps in number 2 for play store + launcher.

  • J7 pro amoled screen is made from very good materials, the touch may get lagging when using screen protectors it is normal cause samsung now does not sell screen protectors they said to me you have to use the screen itself. But you must have screen for protection. Second : J7 pro officially will get oreo within next month as per samsung company. Third: This model has NFC compared to A6 plus and J8 that did not have NFC module which is important at payement and transfer big files over 3 GB. Forth: J7 pro is a flagship phone it is similar to S7 flagship, this model is great than Note5. Fifth : Metal design and material is very good Six: please remove the back sticker and get stick it inside the box to avoid changing the back cover colour sticker place all the unfirmation already have at bottom back cover. Thanks all

  • im having this error message file downloader stopped? how can i get rid of this message? please help!

  • From setting you can choose either to lock after 5 sec from pressing power or immediatly

  • My Samsung j7 pro have a problem. It's not locked automatically. Sometimes it's locked but mostly it's not locked. What can I do?

  • Their screens are terrible, Samsung is turning to trash, honestly and this new note 9 and stuff that they released is gonna flop,Huawei is far better rn as an Android competitor.

  • I drop my phone, its not working anymore, bad phone bad company! hahahaha! FYI guys, its not Samsung's fault, its your fault, you drop it not Samsung, and phones are not for dropping LOL you guys are so funny LOL LOL

  • I got this phone few days ago . I dropped it once and blue spot appeared on the screen .which become bigger and filled the screen next day. Very bad quality from samsung

  • Hey all .. easy on the kid ... All what he is saying that we've been using Samsung mobiles for a long time now. It happens from time to time that you drop the mobile by accident and it survives with minor scratches but what happened to him and "me" is different. I always keep my mobile in cover since day one and to only fall once and get those purples circles which increased with time is not normal. The internal screen is fragile and this should be reported so people know about that when they buy one.

  • Smartphones are not for dropping otherwise go for Nokia 3310

  • You dropped it clumsy boy, not Samsung's fault. lol

  • Have you force stop the knox if yes then reactivate it.

  • Do a factory reset to clear the phone of the viruses.

  • I bought this phone about 9 months ago. And now I'm facing a problem with it when I open my phone it always shows me ad's and virus warnings in different websites. I even uninstalled all the other apps. But it still show me same thing. Is there anyone who can give me suggestion about that what should i do now. Please.

  • I just bought this type of phone on a month ago. got now last week suddenly phone got dead and found mother board got burned. now i have changed the mother board. very sad

  • I have been j7 pro. only the RAm management is not good. If you are a gamer go for Y9.

  • FYI, OP5T is getting both upgrades and updates or whatever you call them, uncle... You simply can't defend Samsung mid-rangers... I own Note8 too and it is much better with updates, though not as good as OP...

  • Huawei Y9 or j7 pro???

  • It's not Samsung's fault, you broke it. So don't go saying it's Samsung's fault.

  • You cracked your LCD and it slowly got worse.

  • I drop my phone once then, nxt day some purple smudge came out on my screen. Little by little.it's been 1month ago since i bought it. I guess new devices of samsung are disimproving.

  • SMJ730 F

  • Does it work with the Samsung Gear S2 classic?

  • aww its cool

  • Go for J7 pro its a far better deal ...having double sim and exceptional functions.

  • Oh bro obviously without any doubt go for j7 pro

  • Do not upgrade to 8 immediately let the bugs be found and fixed, to me I only upgrade OS if there's a reason for it, if your phone works fine for you just leave it alone. There are many spoiled devices due to "upgrades".

  • If you have slippery hands you need to stop wasting your money and get a used nokia 3320, you see all glass stuff cracks if you drop it not only smartphones.

  • can j7 pro be upraged to 8.0 oreo and should i do that

  • take care of your phone and u will never replace the screen .. i have bought the device from 1 year and still look like i got it yesterday bro ;)

  • of course go for J7 pro without asking!! new device unlike the iphone 6 and every thing in J7 pro is better (buuut) if u are Apple fan go for iphone 6

  • Sure it is very good phone you can say Almost premium- flagship phone but midrange price

  • am kinda confused right now, cause some people are saying it good and others are saying its bad. what should i do now?????

  • please,can someone please advice me on which phone to get. Samsung J7 PRO or an already used apple I phone 6. of which I have no idea for how long it has been used. thank you.

  • no led notification since this has a mode called always on display in the seetings

  • can u tell me why,why is redmi better

  • redmi note 5 ;)

  • j7 pro or xioami redmi note 5

  • Download 'norton app lock'

  • Yes

  • You blind. Read properly. Don't you know the meaning of update and upgrade?.

  • what good ?

  • Good

  • no

  • I am using a Rubber back cover with my handset. But slowly steadily some white dots started appearing on handset's metallic back. It seems metal getting removed from those spots. When got it checked from some service centre, they say every handset with metallic body has this issue that metal is getting chipped off from some spots. They recommended to use some soft back case with J7 Pro. Does anybody else facing this issue ?

  • I purched this on December 201, I have replaced the LCD screen on January 2018 again now going to replace the LCD screen.............The worst quality I ever seen before from Samsung :(

  • Then stop being greedy about new android OS

  • Any device when takes a fall, either of the thing goes off... # glass cracks or shatters # display damages # touch doesn't respond Yes, changing it with a new screen is a costly affair, almost half of the device cost. Therefore a lot of brands on selected models provide One Time Screen Replacement, free of cost within warranty.

  • the screen cracks so easily, my entire phone broke after it fell on the ground, the lcd screen went black and i have to buy a new phone after using it for a month

  • How to put password in all apps? Is there any built in app for that in j7 pro

  • Hello guys, Please be aware of the J7 pro screen, because it's easy to break. use the hard covers, i broke my screen even i putted the phone inside back rubber cover and screen protector. OMG the price it too expensive, it's around 110 USD.

  • dear be aware of J7 pro screen, it's easy to break, and the emolod screens is very expensive. think again. or use hard covers.

  • Dear Lavdu, I already own a laptop and a type of smartphone which get regular updates...

  • Than Y9, J7 Pro has better Amoled display and better cameras front & back.

  • Go to Samsung service center

  • I don't think the price for Y9 is out yet. And what makes you think it has a better camera?

  • The Huawei Y9 is a better phone within the same price range. It has a better camera as well as more features as it packs with android Oreo 8.0 and has the EMUI 8.0.The Huawei is also going to receive the GPU Turbo update in September which will make it an even better phone than it already is.

  • Anonymous XRD 30 Jul 2018 Dr Shem lekjep, 30 Jul 2018 please I bought Samsung galaxy J7 Pro. i used my finger print to lock and unlock screen but when I restarted the phone and it request for my password. I inputted my usual password but it refuses to open, kindly help me out. Use fingerprint password... --------------------- finger print will not open the phone after restarting you should input the pin no. or password to start the phone if you forget it I think you should reset the phone to factory

  • Yes, it'll get Oreo. Don't forget to share the biscuit. ;-)

  • Buy it. You will love it.

  • Try your Google account password.

  • My A9 pro 2016 will get :-)

  • Go and buy a laptop if you want to keep upgrading the OS. ! 9 ! 0 +

  • J7 pro roxks. Go ahead and buy.

  • I'm sure the black border around my screen is thicker than the official pictures shown here.

  • Use fingerprint password...

  • please I bought Samsung galaxy J7 Pro. i used my finger print to lock and unlock screen but when I restarted the phone and it request for my password. I inputted my usual password but it refuses to open, kindly help me out.

  • its the best phone i can find in the market in the price range , very good specifications , but unfortunately i didnt try it , so many say its good and many say its bad , i cant decide buy it or not

  • I second this

  • did you drop it before?

  • Yes. Agree. No Oreo update for J7 Pro.

  • it is not good phone and its Not a feather Touch screen and it is very slow processor and hang it too all over it is useless and i waste money to buy it Thank You

  • yes, it is. battery life is the one you can count on, ive been using this unit since july 2017.

  • Do you have led notification?

  • J730GM/DS with Android 7.0 but Feb security patch level. It's fine if Oreo is delayed but unacceptable for almost 6 months old security patch level.

  • i need to know very fast , is this phone good or not becouse i need to buy it very soon , and some say there is some issue with the touch , and if there dual app or not thanks

  • No oreo for now I think they won't j7pro so sad I pay 20k

  • i cant find s secure folder and lock and mask apps

  • Wondering if the Samsung Galaxy J7 Sky Pro have the hotspot ability?

  • Not yet out, maybe it will after they launch Note 9

  • Got my j7 pro almost a year now. I got no problem since then. Buttons still firm (not shaky at all), touchscreen works fine. Performance still the same still good.

  • guys is oreo update already out for j7 pro.. i have plan to buy this phone?

  • i love my j7 pro. had it a few days now and its exciting

  • what was the size of that update ? Was that security update for July'18 ?

  • Touch not good

  • nope, just the lock button/on&off is shaking in the side

  • literally the display got cracked at 2ft.. i had a tempered glass protector and case on it aswell.. now the screen is all black and now its useless.

  • J7 Pro Is Better Than That

  • Does anyone here experience random hanging sound or buzz sound when playing music or video?

  • Yes I hear. What wrong about voice when we shake it ? Thx 😁

  • I have the same issue :( i did factory reset but it doesn't help

  • It's not the best phone in the world, but it's a great purchase. I got it for about 350 US dollars (7000 Mexican pesos) and yet it feels almost like a premium 500+ USD phone. The screen is bright and crisp, the body has a good size and feels almost like metal despite being made of plastic, it's reasonably resistant, the CPU is decently powerful and can take any AAA mobile game, and the camera is great for being a mid-range phone. The only issue that could stump casual users would be the small 16 GB internal storage, but this can be easily circumvented by rooting the phone, which is an easy task as usual in Samsung phones.

  • not for me. not even a little. you might wanna have the phone checked up.

  • yes i also had an update few days ago. after that touch is working perfectly

  • so which is better? asus zenfone max pro m1 or samsung galaxy j7 pro? i need your opinion guys.

  • Question does your homebutton/fingerprint sensor is kinda shaky or "umuuga" kahot konti J7 pro user din po salamat sa reply

  • I had a touch issue but got an update 2 weeks ago and now it's working fine. The update was not automatically installed. I had to check on software update and the update was there. I had to install it by myself and the screen is now very responsive and fast - no lag.

  • Yes me too. I don't have any issues on my J7 pro. Everything is working fine touch, battery backup, no hang running smoothly :)

  • try to shake your phone and put your ear near the back of the phone .. do you hear something shaking inside the device ?!

  • Im using this phone for almost 1 year and I never had any touch issue or what so ever, Im playing mobile legends and working fine, Dragon nest mobile . etc etc. Im using tempered glass too, 1 year without a scratch and working smooth, battery is in good condition too, theres no difference regarding on the battery life when I first bought it. Im not sugar coating Samsung , but this phone works fine with me. I have this phone for 1 year and there is no single problem that I encountered. Im just wondering why other people is having too many problem when they bought this phone, but here in the Philippines its a good midrange phone to buy, Im just saying this because I had this phone for almost 1 year now.

  • Yes even my handset's back color is chipped off in the form of small dots. Samsung is really a cheap brand. Even chinese products are better than its products. #SamsungSucks.

  • @ sheryl gujral The update was detected when I clicked on Software update under settings of my j7 pro. actually it does not seem to happen anymore after I shut the phone off, turned on and then waited perhaps 10-15mins and restarted the phone. I did it an hour more or less after my post. Further thoughts about it: - I do not have TG installed on my phone for more than 2 mos now since tgs available in our area does not cover the whole screen and it does not look and feel good. instead i use the samsung pink flip cover that came together since the screen is easily scratched. - The color at the back of the phone chips off if you keep it long on a hard case cover so i would suggest to clean and check once in a while or use the soft cases rather. - battery is what I love about it as it stays up to 2 days with me since im really not a heavy user most of the time. - speaker sound is very low. wish it was louder as note4 - camera not that stable and clear - display quality good but nothing like that of the note4 that's all to share i guess.. thanks

  • is it security update ? What was the size of update, & what's your location ?

  • Yes touch problem is there when you use any tempered glass with your handset. Without tempered, it works fine. But how long one can use his handset without tempered !!

  • is it security update ? What was the size of update, & what's your location ?

  • What region?

  • i just installed the software update detected by the phone manually last night and now my phone network signal started to flash off and on. it never did that before unless there is completely no signal in my location.

  • Mine also have the same issue. Like one side of the screen sometimes cannot press. Then when press another part then go back to the same part only works. I brought to Samsung and they said they help me do reset and check but after that stil the same problem.

  • updade it duuuh

  • I just receive software update notification, should i update it or not? Anyone, please answer it

  • Samsung galaxy j7 pro I purchased only 1 weak touch complaint in my opinion Don't buy Samsung galaxy j7 pro.

  • Don't buy Samsung galaxy j7 pro only 1 month I purchased display complaint touch is not working I went to Samsung store they you have to pay 8500 Rs then only you can use this phone in my opnion don't buy Samsung galaxy j7 pro this price range you can buy other phone.

  • Don't buy Samsung galaxy j7 pro I purchased only 1Month touch is not working only storage 64 gb is good in my opnion don't by samsung galaxy j7 pro only money wasting this price you can buy other phones honor or redmi note etc.

  • j7 pro vs redmi note 5 pro which is best for battery & camera?

  • Bought mine 8 months ago now i haven't experienced any touch problems, had screen issues took it to Samsung care center they fixed it for free

  • Same with me Touch problem

  • I purchased this a month ago. But the problem is the touch especially on the lower right side of the screen. Please Samsung fix this one. The service center only re program but still has the problem with the touch . I am a Samsung lover because of my Samsung J7 2015 good Camera. And I expect more about the J7 Pro besids its expensive. Regrets. Do not buy this Phone ....please touch problem and Bad Camera

  • Yes

  • Problem just if you update

  • For real don´t buy this phone. As most people said, this phone has serious touch problems.

  • I've used it for 9 months, no touch problem

  • u might had purchased this mobile recently. As all others who bought this phone 6 months-1 Year back have severe touch issue. There is some firmware glitch, which samsung is unable to solve till date, & app opening time is the other major problem.

  • check if your j7 pro is fake or not man!!! you talk like it is nokia 3310 !! i have the phone and its working perfectly i think you have fake one .this device is one of the best mid range phones ever