Samsung Galaxy J5

  • Released 2015, June
    146g, 7.9mm thickness
    Android 5.1, up to 6.0.1
    8GB/16GB storage, microSD slot
  • 5.5% 46,838,383 hits
  • 393 Become a fan
  • 5.0"
    720x1280 pixels
  • 13MP
    1080p
  • 1.5GB RAM
    Snapdragon 410
  • 2600mAh
    Li-Ion

Samsung Galaxy J5 - Specs

Network Technology GSM / HSPA / LTE
2G bands GSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 2 (dual-SIM model only)
3G bands HSDPA 850 / 900 / 1900 / 2100
4G bands LTE band 1(2100), 3(1800), 5(850), 7(2600), 8(900), 20(800)
Speed HSPA 21.1/5.76 Mbps, LTE Cat4 150/50 Mbps
Launch Announced 2015, June
Status Available. Released 2015, June
Body Dimensions 142.1 x 71.8 x 7.9 mm (5.59 x 2.83 x 0.31 in)
Weight 146 g (5.15 oz)
Build Plastic body
SIM Single SIM (Micro-SIM) or Dual SIM (Micro-SIM, dual stand-by)
Display Type Super AMOLED capacitive touchscreen, 16M colors
Size 5.0 inches, 68.9 cm2 (~67.5% screen-to-body ratio)
Resolution 720 x 1280 pixels, 16:9 ratio (~294 ppi density)
Platform OS Android 5.1 (Lollipop), upgradable to 6.0.1 (Marshmallow)
Chipset Qualcomm MSM8916 Snapdragon 410 (28 nm)
CPU Quad-core 1.2 GHz Cortex-A53
GPU Adreno 306
Memory Card slot microSD, up to 256 GB (dedicated slot)
Internal 8GB 1.5GB RAM, 16GB 1.5GB RAM
Main Camera Single 13 MP, f/1.9, 28mm (wide), AF
Features LED flash
Video 1080p@30fps
Selfie camera Single 5 MP, f/2.2, 23mm (wide)
Features LED flash
Video
Sound Loudspeaker Yes
3.5mm jack Yes
 Active noise cancellation with dedicated mic
Comms WLAN Wi-Fi 802.11 b/g/n, Wi-Fi Direct, hotspot
Bluetooth 4.1, A2DP
GPS Yes, with A-GPS, GLONASS, BDS
NFC Yes (market dependent)
Radio FM radio, RDS, recording
USB microUSB 2.0, USB On-The-Go
Features Sensors Accelerometer, proximity
 ANT+
Battery   Removable Li-Ion 2600 mAh battery
Talk time Up to 18 h (3G)
Music play Up to 62 h
Misc Colors White, Black, Gold
Models SM-J500F, SM-J500G, SM-J500FN, SM-J500Y, SM-J500M, J500S, SM-J500H, SM-J5007, J5, SM-J500N0, SM-J5008
SAR 0.80 W/kg (head)     1.13 W/kg (body)    
SAR EU 0.61 W/kg (head)     0.48 W/kg (body)    
Price $ 74.98 / £ 81.95 / € 199.99

Samsung Galaxy J5 - User Reviews

  • Battery Problem

  • AMOLED displays cost more than LCDs

  • y are sumsung screens so expensive

  • It result of your bettery mah has fall, i fixed this same prob to just change bettery..

  • No light

  • When the battery is under 50%, my phone (samsung j5) works without my touches. Why?

  • Using these phone for 4 years,never do a factory reset

  • Best phone ever!

  • Good

  • You must try factory reset ...

  • Best Phone

  • How to upgrade my j5 the android verdion?

  • Same as me, even though it fell into the water for several time but it's still alive

  • Great phone, have it for 3 years + now.

  • I got this gifted to me. Is it normal for it to heat up a lot under load? Is one of the hotter phones I've ever had.

  • How to fix this problem

  • someone has hacked your phone...

  • When the battery is under 50%, my samsung j5 works without my touches. Why this happens?

  • When the battery is under 50%, my phone (samsung j5) works without my touches. Why? I hope to understand me because i dont speak english very well😀

  • Still I also use it

  • My j5 Samsung keeps on re starting.

  • storage problem

  • ridiculous phone. always no storage.

  • the screen going black is NOT AN ISSUE it helps on calls so you do not activate the touch screen with your face

  • my dude, there are people who only want facebook, instagram, youtube, whatsapp and spotify on their phone.this phone is the bare minimum for those

  • There is actually something wrong with your standards

  • yeah! you are riht!

  • Worst phone on the planet. been using it since 2015, not worth it. it always tells me to clear out space even though i just have 2 apps installed, whatsapp and instagram!!!

  • I really enjoy the phone. I have been using the phone since 2016 and still working fine.

  • I Loved this phone - used for 3 years with no problems at all. Would still happily be using it if I hadn't received an upgrade

  • i hate this shitty phone!!! heh! this phone is not much durable at all. i bought this phone in 2016 and i fixed it 2 times and it costed me 40 euro

  • i have got this phone from friend that used it 1.5year and its a quite awesome, i like it, exept that i can't fit it into protective mask is really good phone

  • Its released in 2015 not 1993

  • i hate this phone. i bought this phone 2 years ago.but i still regret because i have wasted 16k

  • this is the worst phone i have ever seen.my friend told me that this phone is great.so i bought it. on the next day i went to school and kicked his butt.by the way, dont

  • Flash stock ROM again..then maybe Lineage 16 with OC kernel 1.6Ghz?

  • I think this phone is ok but whenever I am calling someone the screen keeps going black and the Bluetooth doesn't work very well and for some reason it crashes sometimes which is very annoying and whenever I tap things too quickly it stops and starts going weird

  • I purchased from olx, second hand mobile. I loved it. Video and photo excellent. Super screen. Not much memory. But love it very much. Th

  • I flashed Wycked OS v3.0 and it awesome.I tried LineageOS 16,too buggy for now(800MB+free RAM).Search on XDA

  • My dad bought this back in 2016, he's still happy with it. However, I got a Galaxy J7 Core which charges much faster and has better battery life, I asked my dad if we can swap because I'm perfectly fine with the J7 except for the size, ruins the whole experience. I'll have his phone soon. I've had good experience with the SD410 processor so I know it will have decent performance, also has 0.5GB more RAM than the other 2 phones with the SD410 I used to have.

  • I have purchased this phone, but first software complaint caused in 2 months time, within warranty period repaired which charged 230 Rs. and again the same complaint was in an year time and charged 236 rupees and 3rd time now the board is the complaint, Samsung authorized service center asking huge amount (4350 Rs.) to replace the board, I have samsung monitor, TV, mobile etc. every products giving troubles Now I regret to feel that samsung doesn't value quality on their products.

  • True..S4 vs J5.And a J5 2015 has only 1.5 GB RAM vs S4 2GB RAM.The rest use COMPARE

  • PES and FIFA yes no Fortnite no PUBG.Not a very bad phone

  • really bad! i took pictures and videos for our project but when i tried to open them they were corrupted. worse, the screen keeps on turning black.. i tried so much methods to open it and it does open but after sometime, it turns black again. guess i should buy Vivo this time.

  • does samsung j5 supports fifa mobile

  • Bought in 2015, hvnt enjoyed the phone at all. After update memory remaining about 500mb, wonder how many apps one can install. The front camera is really good, however, after about 30 pictures, the rest are corrupted. Went to Samsung to get it fixed they just took my money bcos the problem persist. So can't use the camera. Regreting, internet connectivity is just manageable. U won't advice anyone to buy it.

  • This phone is great although its storage is low after updating to Marshmello..........i Hope Samsung will fix this in their next update

  • I bought mine in September 2015. It's been 3 years. Changed battery once. Still working perfectly. No lags. It hanged only 3 or 4 times since first use. Perfect value for money.

  • I've had the phone for about 2 years now and I am very happy with it. Cheap and highly effective. Also pretty durable, I have dropped and even tossed it on purpose more than twice, not even a dent so far.

  • i have the phone for 3 years and i'm changing it now just because i want something else but it works perfectly. Battery lasts one day . Even big apps are working good , internet connection is very good , it doesn't stuck. It's very , i mean very resistant (drooped it many times , floor , street , everywhere) , also drooped water and coffee , still works . For this price it's a great phone.

  • The worst phone I ever have since 1993. Can't take extra memory card and his battery is the worst of all, after 6 months I have to put in a new battery. Useless

  • No need for this phone, just get a Samsung Galaxy S4 and flash a custom ROM to get a newer version of Android and you're all good to go. Oh, and that 1080p screen of the S4, you'll very much appreciate it.

  • a phone to have

  • Storage problem 8gb 😂😂

  • so your phone battery is finisht, and that is no problem to change it for 15 euro, about. My father have this phone about 4 years with the same original battery, so just now battery going low, but still working, and this phone do not make any problem, it's really good phone for this price

  • Hahahaha What other phone out there dies at 60%, loses charge and even dies WHILE CHARGING, and consistently goes into standby for no reason? And that's just the battery! This is the worst phone to have ever been made. Ended up using my Nokia Lumia instead, which is older, uses Windows and only has half the screen working. But it's still a WAY better phone than this!

  • i am using this mobile phone any error battery life ok i love this

  • i have had my j5 over a year and to be honest it only gets worse as time goes on , i have re set to factory setting 3 times and its some where between annoying and useless its so bad i am using my sim in my old htc i brought it to replace , a phone 4 years older works twice as well at the end of my contract i will never use o2 as a provider again because of this unit , any one who supplies such rubbish is partly to blame an as my only way to seek any satisfactory retribution is to hurt them if only by not renewing my contract and to tell other to avoid because of there poor customer service

  • the master of battery life

  • Mine does support 4g

  • Of Course - J5 2015, supports 4G !

  • its no supports 4G. its so bad! i m frusted.

  • Everything is right but when i update to marshmallow v6.0.1 it reduces my storage from 8GB to 4GB

  • So Buy a New Samsung phone, due to lack of storage, and increase the sale of this costly phone. Samsung should Provide more Space benefit and also reduce the Cost, then we can stay with the same phone for years together - I still use the B7722 (basic Java Feature phone) a unique Dual Sim phone with 2 antennas and can receives 2 calls on one Phone - This facility is not available on any Smart Dual Sim Phones

  • j5 support volte

  • Yes battery drain. Don't upgrade just enjoy

  • Hi,if i update my j500fn from lollipop to marshmallow am i gonna face any problems ?

  • I have a problem with my Samsung J5 Prime, he just let go of me (he went alone practically in eco mode by disabling me the pluspars of my applications which disappeared from the menu the bubbles of SMS notifications and number of MSG what'up and others are dimmed. I did PL US access to the keyboard to write anything. He's acting like he's in eco mode. I also signal that the memory was almost full.) -What do I have to do to find my phone without losing my applications and my images and other.

  • Please give nougat update version

  • I've purchased this mobile (SAMSUNG Galaxy J5) in the year of 2015. Pros of the mobile: 1. In terms of the display quality it shows a stunning and satisfactory results. 2. It has a very good camera quality sensor both front and rear cameras. 3. It has some advantages like Bluetooth V4.1 and OTG support. Cons: 1. The most disappointing thing is it's storage, it has only 1.4 GB user usable storage which is quite very unsatisfactory. 2. It is actually good with the Android V5.1 and the results with V6.0 are good but as comparison in between them the V5.1 is the better one. 3 And the last one is it's battery, trust me the duplicate battery i've brought works better. Other than these disadvantages the mobile is very good, keeping the price in mind.

  • That's the power of SAMSUNG....

  • same problem in my hand set......if u solve this problem please tell me about that.....

  • Guys please help my Samsung Galaxy J5 felt down and it broke the screen camera at the back, now it has no glass and its exposed to dust and maybe touched with my fingers, currently my camera is not clear as it was can it be maybe washed or be wiped to retain clarity??

  • After update my j5 to marshmellow, camera was dificult to catch a focus. How to fix it?

  • Ive had this phone for over a year and can say best phone ive ever had. Very good and easy to care for. Dropped it from most ridiculous places and only small glass shatters. Memory is too tiny though, for most apps like snapchat. I would rate it 8'/10 for my personal needs like calling, and social media app using!

  • it is because i think the device you are using is the first samsung galaxy j5 that it only supports 2 finger multi touch feature the phone that have 5 finger multi touch feature you are mentioning is the samsung galaxy j5 (2016) version its a newer one than the samsung galaxy j5 make sure your phone is a samsung galaxy j5 not the (2016) version but if your phone is truly the samsung galaxy j5 (2016) and it does not support the 5 finger multi touch feature then you need to go to settings and fix some things or go to a samsung store to see what is wrong

  • Some time my j5 is automatically restarting

  • My camera not focusing after falling.

  • It support up to 5 finger touch point they says but it only support 2 fingers

  • My j5 prime has a very big problem in terms of screen sensitivity. I cannot play any game that requires two thumbs for it can only read one. Heck with that.

  • The big problems is internal storage and battery... after the 2 years the battery will work only for 2 hrs ... if we r install more the 3 app the storage will full

  • The big problems is internal storage and battery... after the 2 years the battery will work only for 2 hrs ... if we r install more the 3 app the storage will full

  • screenshot option available simultaniously press power button and home button for 2seconds

  • pleas my phone update version 7.0 nougat this my sumsung glexy j5

  • too much slow for my liking and space is so little. I was using the Xiaomi Redmi 4a phone before this one and God the difference is so huge. I don't have pictures and videos on my phone but it's already full just by it's apps. please help me fellows.

  • I had the same problem with my phone. But somehow, over time, it stopped happening and now works well

  • Samsung Galaxy J5 is great phone. It has a HD SUPER AMOLED which is nice for watching movies and other videos.

  • Yeah, after 2 years my battery lasts for only 2-3 hours in use, and for some reason, the battery has swollen a little bit

  • What can i do if the screen keeps turning on ALL THE TIME?

  • Battery is alright?? Because after 2 years i have some problem with my J5 battery.

  • Press the Home Button and the button on the right side - Simultaneously...

  • Screen shot option not available

  • In such a situation I tried Samsung Kies and restored my official rom. In other options you could try using a different bootloader with odin since some roms require the older lolipop bootloader.

  • I have a challenge with this mobile phone sometimes it does not detect the sim (both sim)and after sometimes it will detected them.

  • What did you use? I used twrp and supersu to root it and Odin. You ran out of luck. Is your device dead like bricked?

  • I tried it, it burned my device.

  • Root it to get rid of that bloatware you will thank me later. I haven't tested a custom rom though. Has anyone used otg on this phone? I tried using it but the phone doesn't detect otg cable.

  • OTG problem

  • simple phone, perfect phone ... it's ok :-)

  • No nouget update, its only on J5 2016 updating. Very slow phone, u barely can install app, because it is already full of bloatware taking spaae to the maxx after you install it first time. Go for J5 2017.

  • this is by far worst investment in my life

  • via custom rom yes

  • I am very disappointed: worse buy ever! The Samsung J5 advertised 8gb - although the phone came with standard 7gb applications installed - hence you are unable to install any other applications. Two months later the camera takes pictures and when you want to open them - the file is not supported. I've tried all avenues to fix this, although no joy. Waste of time and money

  • anyone got nouget update??

  • My j5 screen turns black orange when using it. Why is that?

  • please update Android 7.0 Nougat Features

  • Very disappointed in J5, can hardly receive foto's or video then the memory is full then they tell me to delete some files. Even if I have a SD card in. There are so many apps on the fone that I do not use but it can't be deleted.

  • Hey, disabling does not remove the APP, it is present but is only in -NON-Active status. Hence space was always a problem.......

  • kindly tell me phone space isfull everytime even 8gb card is also used. how the data is directly sent to the gallery in card,

  • You actually can install plenty of apps. In order to do that you need to deactivate those preinstalled apps which frees space.

  • You Are Right, There is absolutely No Problem.... Except for the Space, until and Unless you have the 16GB phone, else - cannot install more than 5-6 apps... the space is fulllll

  • Well J5 2015, i bought it in June 2015, till present date (today) i'm still using the phone. I didn't get any problems or anything, I've not yet experienced any lag or stuck in the device. The phone is well nice and easy to use. The condition of the phone is still good enough. I thank Samsung for providing such greatness, i'm well pleased. Thanks Meshach

  • The J500F already has 6.0.1 upgrade, last security patch May 2017

  • we can not liv e tpfs 14

  • Samsung phn j5 i am no satisfied bcz..becz i sm by samsung phn j5 only 6 day..and disply problem carate i am going service center..bt in service center cco no knowledge so ask me no problem in u r phn...my phn its not properly work..and am not satisfied in service center punjab in amritsar...so rood with me..plz help me othewise am not use samsung phn..

  • The Best part, which was available on the music Sony phones between 2003-2008, on the J5 2015 using SMS - is you can send the message at a pre-defined Date-Time and click the Send Button.

  • I'm thinking of buying this phone bt before I buy just want to know that is it possible to download 6 apps like facebook,whatsapp,instagram etc cz I read some comments hear they are complaining abt space

  • My advice is to go back to 5.1.1 and you will be happy!

  • How to upgrade to nougat ?

  • Go to the Recovery menu & make full wipe,

  • Go to the Recovery menu & make full wipe,

  • My display is gone and I'm unable to reset my phone? Any help with using Samsung kies?

  • My Suggestion Is To Downgrade Your Device Back To Lollipop is Right For You For Samsung SM-J500H

  • Or install Resurrection Remix Oreo. Free 4 gb of memory.

  • Yes but how?

  • Can you tell me the way i saw some on youtube but there you need 4 files through PC , but when i download there ia only 1 file.

  • J5 2016 J510FN

  • yes that is posible

  • it says i already upgraded it but it is still 5.1.1

  • J5 2015 is yet to receive and update after 6.0.X... Which model of J5 do you have ?

  • How can you downgrade to 6.1 marshmelllow ?

  • Can i downgrade my J5 from 7.1.2 into previous version 6.1 anybody will help me ?

  • Not Fast charging and not good charge finished please solve my question

  • Not Fast charging and not good charge finished please solve my question

  • i love the 32gbs of storage

  • Like HTC 616, we require a facility on J5 (2015) to save the App- 1. on the Phone or 2. SD Card. if the App can be stored on SD Card, then there is no storage problem. And we can continue using this Phone and stop the persuasion to buy any New Samsung or any other Phone....

  • This phone is good but i suggest you samsung on 7 pro it is better than j5 (2015) you will get 16 gb internal rather than 8 gb

  • Thanks

  • Seriously should i upgrade my j5? In lolipop version my device sometimes died suddenly if battery level is under 15%, but when i read some opinion here, thats marshmellow version was worst for the device. So which is better for me?

  • My Samsung j5 lags a lot especially when data connection is on.

  • Space is full! So wheres the fix? I have no photos or anything on the darn thing...its all used up by the phone itself! Deleted every flipping app I could and its still full! What the hell! I am unemployed I cannot buy another fone. What a piece of crap

  • We have Android Nougat 7.1.1 for J5 2015: With Samsung Experience 8.5

  • Do you have J500 this phone or J510 (2016 model) ?

  • My Suggestion Is To Downgrade Your Device Back To Lollipop is Right For You

  • yes..We need nouget so that we experience better features compare to mashmellow...

  • very very bad phone after marshmallow update space problem

  • Rooted the devise and unistalled preloaded crap myself. Samsung know that this phones are low on ROM and it it part of their strategy to force people on newer devises. Better not to trust samsung in cleaning ROM of preloaded crap

  • Why is everyone complaining for having nougat, don't get the point, I don't want another android version, the original one is the most optimal.

  • This Phone (J5, 2015) is good enough to carry on for another 3 years. Requesting Samsung to provide facility to remove unwanted Apps (which came with the Phone) and move the Apps from Phone to SD Card - which will create space.... if this is given ---- then there is no need to change this Phone. :)

  • update Nougat 7.0.1 for Samsung J500F

  • update Nougat 7.0.1 for Samsung J500f 2015

  • please update Nougat 7.0.1 for Samsung J5 2015 model.........

  • sorry there will be no nougat update i think i also have j7 but it is now 3 years old device so no nougat ......😭

  • As per the information from various Sources, was informed that J5 2015, is getting Android 7.X.X by 3rd of Nov then 27th Nov.... with Various... You-Tube videos claiming that it Is being released..... Is there any basis for this claim or are they just enjoying by spreading rumours....

  • when nougat is available

  • give for Official upadate Android Nougat 7.0

  • give a link to information

  • please give for official update to Android nought 7.0

  • 5.1.1 is the latest Android for this model! Install custom ROM if you want later versions.

  • why?As i heard official have announced that soon j5 2015 user will get Nouget update..

  • This phone got official Android 7.1 update, no lies :D

  • I don't think so

  • did anyone recieve nouget update?plz inform..Thank you.

  • There will be no Android Nougat update because it is an very old phone and plus many of samsung phones you can update only one time ( I mean Android update) at this scenario from Android 5.1.1 to 6.0.1. If you will download new android version it wont speed up the phone, only the Android processes. To REALLY speed up your phone you have to change RAM from 1.5GB to min. 3GB. So you can buy such phone as Huawei P10 Lite or Samsung galaxy J5 2017

  • I don't think J5 2015 will get nougat. So it is high time I switch to 3rd party apps. Email to Gmail. Gallery to Google photos

  • Samsung CO Please To Upgrade OS Nougat 7.0, I Will Wait For This.. 😁

  • 37.07 mb

  • Samsung should at least send the grace ui update just like the one found on grand prime plus because am tired of this old version of touchwiz.

  • Sorry Friend, missed to see the size but was below 90 MB.

  • really please tell size of update

  • Today morning got a small update - activating Word, Excel, PowerPoint and Skype and all can be moved to the Secondary storage using 'Applications'

  • sorry there will be no nougat update for samsung j5

  • Any News-update on Nougat for J5 2015 ?

  • Thanks, mine is J500F___U1BQH4/

  • Hello! I have a stock BPK2 without root and scripts. I installed 63 third-party application. The memory is free 1.35GB. There is no warning about lack of available space. Sorry, screenshots and links are not possible to put on your site-removes the admin.

  • About the lack of memory! Hello! I have a stock BPK2 without root and scripts My advice is to put Sd Maid (cleans the tails of remote applications) and AppMgrProIII (transfers some programs that the system refuses to transfer). Even without root, but the programs try to do their job. And disable YouTube-go through Samsung browser (add a shortcut to the main screen) Also do with Facebook, etc. In general, I have 16 applications disabled. Samsung SM-J500H J500HXXU2BPK2 # And I also have a power saving mode, and in the battery settings all applications are switched to power saving mode (for what, most likely everyone knows).

  • what does a glass screen kost for a j5 samsung

  • those suffering from battery issues, try charging the phone to 80% instead of reaching the full 100%. at least for a week, that will recalibrate ur phone's battery.

  • How did u formate ur phone? Thanks

  • Im having the same issue with mine, keeping runing of space everyday. Even im not downloading or add new app. The phones preinstalled apps updates frequently that why u space changing. U could try to stop automatically updates and see if will help. J5 with 8g sucks!!

  • shut down problem

  • 2015 J5 Nougat Upgarde please...very slow speed marshmallow

  • If that is the case I will enable them back. I notice a bad thing on my phone i had 1.4gb space available b4 I slept last night and i checked this morning and I saw 1.1gb left. Please has anyone has an issue like that

  • Since you have disabled GooGle Apps you may not be able to get any further (required) updates which is the main part of android phone - I suppose......

  • I formatted my phone Then I disabled all Google and Microsoft apps immediately so that there size won't increase I moved all my media's to memory card I moved all my apps to my memory card those that Support it.

  • Hi Friend, How did you manage to install so many apps on J5 2015, when very less space is left after upgrade to 6.0.1.

  • Hi, am looking forward for an upgrade to Android 7.X.X, as I already have the Android 6.0.1 which got upgraded from previous version. Thanks

  • Your phone has issues. I have 50 apps installed on my phone plus system apps (messages, s planner etc) plus 1 game (275mb) and I still have 1.4gb space left

  • This is the worst phone I have ever owned. The space for apps is extremely limited. I came across this problem and decided to buy an SD card, only to come across another problem. The phone won't let me move all my apps to the SD card (including Facebook, Instagram etc) and it also comes with a bunch of useless apps like Microsoft Word installed on it that you cannot delete, uninstall or move to an SD card. Therefore I am stuck with space to only have Facebook, Instagram and a game on my phone at one time. Whenever I need to Uber, I have to uninstall the game and install Uber. And then when I'm done and I have uninstall Uber and say, download Pinterest because I want to browse for recipes. I am constantly uninstalling apps and it's driving me insane. The camera is terrible as well.

  • I also wondered, that my J5 wouldn't update to Android 6 even when I checked for it manually. I was supprised, that it instantly downloaded and installed Android 6 after I triggered factory reset.

  • Need your help My charge time of my phone will take 5-6 hours to fully charge. I'm using my original charger . I'm confused if it's my battery or charger that needs to be fix.

  • I need official nougat update for Samsung j5. 🙏🙏🙏&#128­591;

  • Are we going to get any Update on the Existing Android 6.0.1 ?. If Not, requesting "Samsung" at least provide a update where all the Existing/unrequired Apps (Bloat) which came with the phone, can be removed and we can have that space for installing required & more useful APPS....

  • Lol I did

  • please give for official update to Android nought 7.0

  • we j5 users want nougat android version..please!

  • Still no trusted face :(

  • Page not found.

  • plzzz nougat update

  • please official update to Android nought 7.0

  • Android Nougat are avaiable on XDA forum, good to see and use. Only the camera is not in the full function, but developers working hard to fix the bug. Personally, using the rom now for daily driver. Take a try! :D

  • I updated my friend's OS to marshmallow the same model try backing up your things first and do a factory reset and perform the update after that I did the same thing and it worked.

  • Really? You haven't had any troubles?

  • I cannot update my device to 6.0.1 for some reason. Could anyone help me? My device model is SM-J500F.

  • There's is no 7.0 Nougat for this phone. J5 2016 waiting yet for Nougat 7.1.1

  • Cheap device like this never got nougat update. From the beginning turkish info is complete fake news.

  • Will it get nougat update ??? Nougat

  • Never

  • Nugat update

  • I think It has a serious network problem. in poor area network the network is not stable and sometime is almost dead. i think its need some firmware update to fix it. last update fixed the problem of storage, to add s clean in smart manager. waiting for 7.0.0 update in november 2017

  • It has network problem in poor area network network is not stable and sometime is dead in poor network area i think its need some firmware update to fix it last update fixed the problem of storage to add s clean in smart manager waiting for 7.0.0 update

  • I buy second hand sAmsumg y5 so i use my old number so it not allowed startar pack help me pls

  • Is it has pre-installed theme store ?

  • go to settings > Backup and reset > Factory Data reset

  • Hi Can any body help me to solve my problem I want to make format to samsung galaxy J5 J500F but i cant fine format in the settings

  • When I wanted to open my Samsung Galaxy J5, it say enter the previous gmail account that was used in this device so how can I deal with such? Please help me. Thank you...

  • Does this phone backlight on touch buttons ?

  • Yes, you can update it to 6.0.1, I have sm-j500fn, mine is updated.

  • No you cant. It exactly states: UP TO 6.0.1.

  • Ooh really. .

  • How do you get Android 6.0.1 because i dont have it yet.Please someone let me know how to download and no ROM.

  • Hello i have a j5 2015 the version 6.0.1.Is possible to update 7.0 ?

  • please upgrade to Android nought 7.0

  • please upgrade to Android nought 7.0

  • This device actually does not support 256GB microSD... It has a maximum compatibility of 128GB for MicroSD. It states so on the official Samsung Website.

  • This phone is good. I love this phone. I use this phone last 2 year's and have no problem.

  • ya ,for sure

  • my phone dont upgrade to marshmallow 6.0.1

  • please update to Android nought 7.0

  • Yes most probably it will update to naugat in last of November or starting of December

  • For all other phones you need to use their Original Charger, then the battery does not Swell... For HTC 616 inspite of Using Original Charge within a span of 9 months the Battery had swollen and had to replaced, since it had a warrantly of one year, got a replacement from the Support.

  • i also get 75 mb update n i am waiting nought..

  • 7.0 Nougat will upgrade or not?

  • not a. good. phone.not. working. in. Joo. simcard. some. time

  • My samsung galaxy j5 2015 battery is extremely swollen. I used it for 22 months. But I never used original 1.5A charger, I used another brand 2A charger. What is the problem of my samsung n5 swollen battery ans what's should I do?

  • "Flash small file from XDA that will enable using SD as an internal storage" GIVE A LINK TO FILE, please

  • When will my galaxy j5 prime get the nougat update in India?

  • Yes, It Does.....

  • Samsung j5 2015 phone is good

  • Just Got an Update on 1st Oct 2017 of Size ~75MB, have changes some of the System Functionalities, anybody aware of it and hope it is getting closer for the Update to Nougat 7.0

  • J5 2015 received Nogut update 7.0 on Nov 3 or 11 but it's comfirm

  • i need j5 sumsung

  • Hello I am from Papua New Guinea and i have bought a samsung J5 September 2016 i use the phone for all my work email and and everything and it is great however i have face a recent problem with the keyboard on my phone. When i am trying to respond to my email or text message or even type or name etc i couldn't get my key board on the phone to type .How can i or what can i do to solve this problem and on phone and get the keyboard back on to the screen again in order for me to type . Thank you and awaiting for your prompt respond on this matter .

  • i am from india.i use j5 more than 1 year. this is very good mobile.both front and rear camara quality is very good.Capture very good picture. good speed.I like too much

  • Good day I am from Zimbabwe and have recently bought a Samsung J5 from China, with 16gb memory space. It has Android 5.1. However I am realising that 11.35gb of this space is occupied by system memory. Is this not an anormally? If it not normal, what can I do to correct this storage issue. I have a Galaxy S 5 with the same 16gb storage capacity, its system memory occupies only 4.5gb and its on Android 6.1.

  • I like the phone I've been using it from the year 2015 and still works perfectly.

  • please update to Android nought 7.0

  • This phone's radiation is heavy and over heating. Wants to chenge this phone

  • The J5 2015 is good. I've been using it for over a year and despite its small glitches, it's a very reliable phone.

  • Also don't use the same word's/sentences as I did "Mandotry" as u may read further below. Lol

  • Your just hurt that a low end device which is 2 year's old won't receive Nougat, Turkish News article's got the user hyped up LMFAO.

  • Lol take that back, S5 neo was released in August 2015 which means+2 year's equals August 2017 so what's you answer to this one, "Android Nougat was released in 2016. Have a nice day ;-)

  • seriously, do you know what you're saying??..s5 receiving nougat update??..dude, s5 is released more than 3yrs ago...and since its release, it only covers 2years of major software update..(it is mandatory to all premium and selected units)..that's why it only received lollipop and marshmallow update...thinking that s5 will receive nougat update is entirely stupid...why do you think they'd release more advance and latest units?..think before you click, sir :)

  • Storage problem How can resolve

  • Alright, I read quite a lot of negative comments about 2015 J5 version. I am using this phone for well over a year and certainly there are pros and cons. I have love/hate relationship towards this device, more love then hate. Simple design, solid build and overall nice looking phone for a very cheap price. Can handle the drop and not taking proper care but I would strongly advise using case and screen protector (tempered glass) if you dont want to have small but noticeable scratches once u take a good look. Removable battery is plus to me, and having an option to use SD card is a MUST for this device. Performance, day to day use, I find no problems with it. Of course you cannot expect to have flagship performance but does it lag, does it crash, is there an app that it cannot handle, almost no. From social media apps, music, videos, games, third party application, you can run almost all of them without any issues. But, big BUT, you have to know how to use this device, I know, many of you will say there it is, more work and tweaks..keep in mind this is a low end device, you do get what you pay for. I agree that having 8GB of memory is big punch in the face, especially knowing that there is no option that enables you to use SD as an internal (which to me is pretty stupid..). These few next steps will void your warranty, but it will give you best possible performance out of this device (yes you can also revert to the way it was by flashing your rom and all is good) 1) Root this device (supersu) 2) Install custom TWRP recovery 3) Flash small file from XDA that will enable using SD as an internal storage 4) Install SD Maid and most important Greenify and enable root access 5) Install SD2Link and uninstall bloatware from this device - Optional - Install Nova Launcher Prime (perfect for getting as close as possible to pure android stock like UI) With these 5 steps, you will get really good results. No issues with performance neither with low memory. Everything you do, everything you install, download, it all goes to your SD card which is now your internal storage (I am using Samsung 32GB SD card) Without it I wouldn't be able for sure to have over 60+ apps installed on my device, thousands of photos, couple of movies, etc.. (you get the picture) It is a low end device, but knowing how to use it to its fullest, you will be happy with it. Best regards, Miko

  • Also these are rumors from a Turkish Samsung update roadmap, "There isn't any official confirmation from Samsung it's self about this" only a Turkish article where the speculations started which GSM are using here's the link to the article/rumor.

  • It'll be postponed, S4 was certified to get marshmallow but Samsung cancelled it these things happen, J5 2015 is well out of the 2 year's mandotry support, i have a A5 2017 which is ls awaiting the Nougat update still. Example the S5 only received 1 major update from lollipop to marshmallow but never Nougat which this device is more capable than the J5. Anyways why would anyone update and be left with near to no memory for apps updates ect.

  • Does it support 4g Jio? ?

  • hi guys please help my phone ring loud, I can hear the person on the other side but they can't hear me, its a new phone what maybe the problem

  • Samsung galaxy j5 2015 android nougat update conform date?

  • Device Storage problem all the time.. Many useless Apps can't Removed to Media Card. Only Downloaded App are able to Move. Even in Device Operating Software Update. No Space ...always Caution Signage pop out immediately.

  • It has super Amoled screen, then why it cannot handle always on display after nougat update?

  • Awaiting for November3, as per the certain website mentioning that there will be an update to J5(2015) from A6 to A7. Everything is working Fine, except for the Space criteria... Can store only a few Apps......require to remove the bloatware and unwanted---compulsory Apps deployed by Samsung....

  • How can i uninstall android 6.0.1 from my J5 Its lowing my phone Pls anyone help me

  • J500FN, Android 6.0.1. Fm Radio recording function not working correctly! Please check this! The record sample is from microphone input, NOT from FM broadcast audio! Please fix this in Nougat!

  • is it J5 2015 you are talking abt?

  • Samsung J5 (2017) improved camera, excellent battery life and no problem with google maps. Speaker is at the side. Oct core processor. Nougat out of the box. Aluminium body. A steal at £159 PAYG O2 UK network. Screen shot from drop down bar lacking but easily resolved with the excellent `Screen Master' app. Overall incredible value for money... little touches this phone J5. I'm a big HTC fan (well I was when they had front facing speakers and headphone jack) and have always been skeptical of Samsung, Didn't like the S6 but this is one very good piece of kit for a fraction of the price of the big boys. If you don't play games on your phone then you can't go wrong with this even if just a back-up phone. Does need extra SD card for space but for the price I am questioning why spend 4 times the money?

  • It is the worst phone I have owned and will never buy Samsung again. Reasons : 1) Terrible for navigation. Without compass or Gyroscope, it winds up getting confused and points the wrong direction when you take U turn or sharp turn. 2)Miserable memory -gets full all the time 3) Awful camera with a front camera that blinds user when trying to take a selfie by keeping the flash on all the time. 4)The most compelling reason to avoid this third rate design is that Samsung has blocked configuring the SD card as internal memory. To add insult to injury they have filled the internal memory with useless bloatware that cannot be removed without voiding the warranty. 5) Call quality is bad . Speakerphone is worse with rear facing speaker.

  • it will get an update...here is the proof...

  • I do not think he's getting it anymore because I did not get another 7.0 Nogat either with J7 2016 and they have not yet received J5 2016. So it's hard to believe he'll get J5 2015

  • this phone is so good the 4g network is superb with good fm radio and the price is cheap if you higer version you need bigger money like s8

  • n0...j5 2015 will receive a nougat update on november this year...starting w/ j500f variants...try search first before answering :)

  • This device no longer qualifies to receive 7.0 Nougat. It only remains with 6.0.1. Sorry

  • Someone tell me when j5 2015 update Nougat

  • Only 3g Damn

  • Loved this phone but now cant even take photos. 99% full. And that without downloading Messenger.

  • hello guys...j500h user here and there's a new update on thai mm firmware...who already tried the update?..

  • I need nougat for samsung j5 2015 🙏

  • I have J5 2015 and I like it but I'd like it more when I could update it to Nougat 7.0 somehow. Right now I have 6.0.1 version. The price was really good, I had 200€ and the phone cost 179€. It's your problem when you don't like the phone, buy a new phone then. But the bad side of the phone is that it freezes sometimes, that it only has 8GB and there are no phone cases for J5 2015.

  • Phone has very very low storage space. 8gb total and the oprating system on mine at this stage uses 7.6 gb AND I ALREADY moved all possible files to the sd card and uninstalled all the updates and deleted all unused apps. I switched off automatic updates but it still updates or bothers you all the time that you must update, even with ALL update notifications set to off! I've got only a very few apps installed like e-mail, calculator, call blocker. This takes VERY little space. I recommend to NEVER get this phone. It is the worst i have ever used. Rather buy one with the most internal storage available. On the only possitive note i can manage - the android operating system is very easy to work with.

  • My Samsung j5 is Always hot if am using it at the right side of the phone and it also rundown the battery . What shall I do stop this problem

  • it's a good device for those who are not addicted to many apps, the internal memory 8Go is not enough, I liked the quality of the pics with the 13 Mp especially on a sAMOLED screen

  • After 1 year of use this phone got a yellowish tint of the screen and the problem is I can't remove it!idk how?😣plus there is still no mm update here at the philippines and the phone storage getting consumed so much.

  • Horrible device! Second time unlucky with Samsung. Just freezes. All apps were going crazy. No wonder Apple is the number one company in the world.

  • sema quality j5.i like it

  • thanks mate...

  • Never go for this phone. I bought this phone in Feb 2017, by Aug 2017 I got 4 replacement phones due to over heating touch problem and camera functions. Now also I gave back to return the money. Its cannot perform a basic function. Samsung cannot make basic phones, but hope they are good in high end phones (not sure.. couldnt buy).

  • very bad battery and his very uncomfortable mobile ..bc

  • Myself luis taken this handset on may 31st first month ut was ok after that it started hang up n after that it start working went to retailer he said it is between u n Samsung i m just a seller so bad experience i m going through

  • please update to Android nought 7.0 this month

  • Myself luis taken this handset on may 31st first month ut was ok after that it started hang up n after that it start working went to retailer he said it is between u n Samsung i m just a seller so bad experience i m going through

  • I bought a tempered glass to protect its screen. Prevention is better than cure.

  • Samsung galaxy j5 .guys this phone is not that good ..problem is the screen is breakable like egg . N screen price is 7000..don't but this phone ...i waste rupes..14000

  • if softwareupdateon data after update phone become slow ? or may have any problems????

  • I heard samsung j5 2015 won't get nougat globally untill next year

  • please update to Android nought 7.0

  • Waste of money Display crashed after year Bad camera...No night vision no auto brightness Front camera distords the face Storage space fullfills quickly i had to delete apps and pictures frequently...I coudn't upgrade it becouse of the limited storage.

  • I get my Marshmallow update i think its last it? April or june 2016 here in South east asia. MAybe just download it manually at sammobile.com and search for samasung j5 roms

  • Me too. I dont get the update, when it pops on my notif. Im so excited thinking I can update my phone to MM like other people in othee country.. i just uodated it awhile ago. And it dissapoints me. Hehe

  • Ive been using the J5 for over a year now and honestly it doesn't disappoint. Except for the storage space! all the extra app and phone cababilitites are awesome but one would atleast think the phone would have bigger storage space judging by all the extras!!

  • can I buy j5 2015 or j5 2016. please help me.

  • After using it for almost 1.5 years, here's my overall evaluation about this smartphone: The operating system is still running smoothly(doing maintinance every month is really helpful) The Battery is still the same. I've never encountered amy problem about it except it takes 3 hours to charge which is normal on this phone. I think the camera can still compete with other 13 mp smartphone nowadays. I really loved this handset. But I don't recommend anyone on buying it as of now (2017) because the smartphone market has a lot to offer to you which is better than this smartphone. But still, this is a solid phone on my own personal experience

  • Needs to do a Factory Rest after it us upgraded from one version to Another

  • yes, the camera is very disappointing except if under sunlight. otherwise, the quality is very poor. the storage is very low. 8gb is not enough at all! at least 16gb.

  • Worst phone ever.... in smartphone... 1. No updates 2. No internal memory 3. No transfer of apps to external memory 4. Always out of memory Thank God.. . They stop manufacturing of this gattiya idiot phone... or else company would have been close by now...

  • Great phone though BUT, internal memory too small..and the silver lining at the edge FADES so quickly loosing it's beauty..i feel strongly using silver lining is a very bad material should be changed

  • I m too disapponited with camera.. also with storage. I cant download applications more thn 3 also with external storage beacause it doesn't support external storage succesfully..otherwise in terms of hardware strongness it is quite good

  • I have this phone, it is very cheap quality, and doesn't have basic feature like auto brightness. Way too much expesive it should not be more than 10,000. Qmobile Z10 is better than this J5.

  • Dnt go on brand name.galaxy j5 is nt worth spending.the problem is with its internal memory which doesnt allow u to download apps more than 2 or 3 which ends u up in frustration. If u want to download the 4th app then just delete ur first apps. Doesnt work with an additional memory card. Rest all othr specifications r good.

  • P9 lite for sure

  • I have the 2016 version and it's much better.

  • Really good phone...

  • Superb phone i love this phone no any problem but have storage problem

  • For its higher class than j1, j2 and j3, j5's spec is too low. Though stable, ppl will get a better deal. It's camera isn't much better than j1 mini. Still same weak compression problem in indoor photo as seen in j1 mini. Same 8GB internal as j1 mini sounds like a joke

  • I think u should disable vibration from whatsapp settings

  • Studio phone ever ..... I am using this mobile since 1.5 years and now my display damage .....some hanging problem....

  • Samsung sent me a software update; one thing i've noticed so far is that the phone is now smoother than before, but i am still in the dark about other related benefits that accompanied this update.

  • I have problem with J5. Mobile is always vibrating while receiving any messages or WhatsApp msgs. I checked in settings and mobile was in vibrate off more. But still I have the same problem..any one please advice the solution.

  • Awesome phn,,using since last 1.5 yrs,,and yet no prblms,,only draw back is internal storage,,its just 8 gb,,but that is not a big prblm bcz there is 256 gb card slot,,i have played even asphalt 8 airborne with out any prblm,,overall gd phn,,gd camera,,battery,,looks slim,,no heating or lagging essue,,

  • Should I get this phone, the Idol 4 or Huawei P9 Lite?

  • only one problem the storage 8 gb is too small no app no game every think else is fine

  • you find it in the gallery then sheer it to whats up or else

  • my samsung galexy J5 suddenly switched off. battery full but dont switch on my phone. what is the complaint that ? am bought befor one and half year.

  • I don't know wherever you got this from, This device and the J5 2016 will not see android 7.0, Qualomm have cut driver support for Snapdragon 410 processers they confirmed it even with a tweet, Only Snapdragon 415 + will be supported. It's not Samsung that support the updates is the manufacturer of the Chipsets.

  • How long does the battery last?!?!

  • Huawei, definetly

  • battery problem.inaccurate reading percentage and capacitance.hardware is very good except amoled screen without protection such gorilla glass

  • a custom rom rich phone, love the front flash. A solid phone to buy even second hand.

  • which phone is best the samsung j5 or huawei p9 lite

  • hello, how do I send a screen shot after I've taken one.

  • Battery back up, heating suddenly and hang problems Worst performance within 1 year

  • Improper use and charging of the battery; li -ion batteries work better when you are not used to the end 0%,but most to 25 % and then put the battery to charge75-90% , ( why?) lithium-ion batteries have a rated lifetime of somewhere between 500 and 1,500 charge cycles. so if it reach 100% or less then 25% then it lose 1 cycle.(the user runs it down all the way to zero before recharging) can degrade to 70 percent of its original capacity in 300-500 cycles With a DoD of 25 percent, where the user plugs it in as soon as it gets to 75 percent remain, that same battery could be charged up to 2,500 times before it starts to seriously degrade. Charge a little bit whenever you can. Lithium-ion batteries don't respond well to being charged all the way up and then run all the way down. They take much better to little bits of charge here and there. What's far more dangerous to a battery's well-being is heat. Lithium-ion batteries despise heat. Battery consumption depends on the applications you have installed on the phone and working in the background even if you do not use the phone. such as; facebook, instagram messenger,snapchat,etc,so if you delete these apps and use them through the browser , thus saving up to 40% of the battery (day)life , the display put on minimum brightness and wi - fi, 3G,\4G bluetooth, use it when you need.

  • The primary microphone is closer to the desired source (like a person's mouth). A second mic receives ambient noise. ... The circuit may employ passive or active noise canceling techniques to filter out the noise, producing an output signal that has a lower noise floor and a higher signal-to-noise ratio.

  • In the samsung application open my files then select the device storage, open it and select the file, image or whatever, then copy, now go back to the beginning and select the SD card, select the place where you want to save and do the paste. that is all. Or you can install the file manager application and do the same procedure

  • This phone is a piece of crap. It says "your storage is almost full" but when i tried to delete some files it always says "failed to delete" like, what in the actual Fxxk?!!

  • I have battery problem too but it still works fine just dont play while charging and buy a new battery.

  • Bought this piece of crap in June 2016. It's June 2017 and power button fails to switch on the phone. Alternative methods of switching on shown on yt fail. No more Samsung. Phone or whatever.

  • Hi I recommend you search Play store for an app called appmgr iii and install it. This will solve your problems and give you a prompt every time you install an app to install it on the SD card! You can also move apps currently installed to SD.

  • Battery back up, heating suddenly and hang problems Worst performance within 1 year

  • Press at the same time and maintain the "On/Off" and "Home" buttons.

  • It's works well received not

  • I like j5 becouse is very nice

  • Its true quite hard to transfer data from machine to sd card. Anyone can let me know da way to transfer data to sd card which is almost blank since last 6 months and unfortunately system is full.

  • What is "Active noise cancellation with dedicated mic" and what does it do? please guide for my knowledge. Thanks.

  • i have been using J5 since 1.5 years. I found problem with storage. All the data n applications are directly going to phone storage even though memory card is there. Now the phone is getting switched off even if 50% of battery is there. I recommend not to buy this phone

  • My battery has got thick within 1.5 year of its purchase. Now my phone gets switched off when battery remains 30%. Battery thickness has become 1.20 times and it gets hot within some time of charging. So i recommend not to buy samsung J5 as we have invested 13000 approx and within 1.5 year it is of no worth..In compare to that, iphone of 18000 to 20000 may work upto 4 years easily...no touch problem, no battery problem...So i recommend to purchase iphone because it is worthy to invest some more amount to use for years....

  • My J5 would easily heat up when the mobile data is on and would automatically dragged down to the lowest battery

  • J500y

  • Same here...i can't download some apps cause its always saying that storage was full and doesn't have enough space!so whats the use of memory card and its slot???applications are very limited since half of the internal memory are occupied by the system applications.

  • Yes

  • This phone is such a disappointment....

  • I'm using the original charger. Now I'm using the Samsung j1 charger since it will take 4 hours to fully charge, lesser than the original charger. My phone before will take 1.5 hours to charge but now its worse. Maybe Samsung's battery performance will depreciate in the long run unlike other phones .

  • are u using the original charger, does it say "battery charging slowly" when u scroll down the screen @joy it takes 5 6 hours when u use the wrong charger, i think its the charger

  • I've been using my J5 for l and half years already but now it will take 5 to 6 hours to fully charge the battery. Sometimes it will say charging from time to time. I'm confused if it's the battery, charger or the port for the phone's connection for the charger is the problem. I have tried doing master reset for the phone but it's still the same. Please help..

  • my Samsung J5 Prime just turned blank on screen, nothing visible and nothing happened to it..it receives calls from other users which I neither respond nor see the caller..

  • This is a phone that I've come to love. After a strenous six months with a low budget phone, I bought the J5 even when I had the chance to buy something bigger, knowing that it's a risk buying something that's new at that time. My risk was worth it. Not only is the performance good but the phone is also easy to touch and quite charming, the camera could use some work though, other than that, this is a solid good choice for a casual day to day life

  • Sir i'm not able to use JIO from a week in my galaxy J5 mobile , also do upgrate the system update but Jio 4g can't detect in the mobile please give solution

  • its true dear?

  • J5 2015 can be upgraded to Android Nougat this November...

  • Good news for all J5 users Our phoneis listed for Android Nougat update✌✌

  • It's 3rd grade phone...waste of money.. ..phone is running very slow..automatic restart...processing very slow....really i have wasted my money....even if if you type anything it will come very slow...so don't buy.....

  • Memory card is not working in the phone j5

  • Since updating to marshmallow, I don't feel this phone the way it was before. It keeps lagging sometimes, the battery and cell signal icons are a little too tiny, some apps don't run correctly, no more sorting selection in app manager. Downgrading to original Lollipop.

  • Have you use tips to save battery? Use lower brightness, turn off Wi-Fi and mobile data when not in use, force stop or uninstall any high power consuming apps. Did you exit an app using "back" key instead of "home"? Did you clear recent apps? If don't then it's your fault.

  • I regret why I bought this phone....Very less internal memory space...things dont get better..always have to face problems with the memory storage....and also the battery drains fast..!!

  • Samsung isn't updating it's 3g phones .. so not much chances for your device :(

  • Put it into refrigerator and it will work

  • Restarting automautomatically after updating j5 please debug this problem.

  • Restarting autom

  • This phone can work dual SIM always on mode.

  • Samsung galaxy j500F update nougat ????

  • DO NOT BUY THIS PHONE. Chances are you will end up transferring files from PHONE to SD CARD because the internal is very small and it will take so much of your time transferring time to time. I regret buying this piece of shit

  • I hate this bitch phone! Drains the battery very much and sometimes it lags i hate it!

  • My phone was updated in mareshmello.next day i see one more update 200 mb..and i install this update after some time there is coming low network issue please give me solution for this reasion

  • Samsung j5 before 2016 is j500?

  • Phone is J500H only 3g. Is there no software update for this Phone in the Philippines to Marshmallow???

  • Hope, there is any samsung guy will read this: Need marsmellow update that unlock the function of format sd card tobe internal storage. Low internal storage makes this fone like a rubbish!!!

  • I got a Samsung Galaxy J5, brand new phone battery doesn't last even for 5hours, took it back and waited 1week on a answer, got another new one and the same problem with the phone battery doesn't last. Can someone tell me why is it doing it.

  • J500H is the only model of this phone which is not 4G, only 3G is available.

  • Guys need a suggestions to my problem. I got this SM - J500F from Oman. I updated it to marshmallow. One day i put a PIN then the phone says incorrect even the PIN was correct. Then it got reformat the last time i check there is no update already it stuck to lollipop. Help please....

  • I got one of the version J500H and I really like it for the following reasons:, -Internet connection is fast( 3G and 4G compatible), -You can switch from one network to another without difficulty when using data,which means you can make use of the promotions of both network -the primary camera is 13MP which is still good for me -And it is affordable to me.

  • Download kingroot apk and install it then root. When its done goto Google play and download root app unistaller.

  • A question: How can i remove unwanted Apps. from my Samsung Galaxy J5?

  • Of course. Regards, BeatDrop

  • is your phone a 4G?

  • Hi. My ph is still 5.1.1, I keep on updating my software but it will say that the phone is updated. Is there no marshmallow update here in the Philippines.??

  • I have J500H,My OS is 5.1.1.. I don't have 4g lte connection. I already use 4g/lte sim but no option under mobile network to change to LTE. Please help.

  • please update to Android version Android 7.0 Nougat

  • Software update to marshmallow... and then supported volte ..

  • Do a factory reset

  • Lollipop version doesn't support volte

  • Samsung j5 had volte in android lollipop ? As I bought Samsung j5 in 2nd hand as secondary mobile and it's version is marshmallow. And it's lagging even after reset. So lollipop version has volte or not???

  • Excellent phone i like this. .

  • Its a security update.may 1 security patvh

  • Without sim it's showing signals...bt how?

  • Got an update of 58 mb yesterday....but no changes in performance. Still strucks

  • Got an update of 58 mb yesterday....but no changes in performance. Still strucks

  • power down in 22% battery. why ?

  • No.havent yet xperienced amoled burn in.but then i always use a black wallpaper with a black theme from samsung theme store

  • Are you kidding?or are you a samsung salesman?after factory reset j500f on 6.0.1 gives 3.2 gb storage that reduces to 2.8 gb after logging into playstore

  • heated due to the battery problem because the cycles consumed so should be change that with a new one. li -ion batteries work better when you are not used to the end 0%,but most to 25 % and then put the battery to charge75-90% , ( why?) lithium-ion batteries have a rated lifetime of somewhere between 500 and 1,500 charge cycles. so if it reach 100% or less then 25% then it lose 1 cycle.(the user runs it down all the way to zero before recharging) can degrade to 70 percent of its original capacity in 300-500 cycles With a DoD of 25 percent, where the user plugs it in as soon as it gets to 75 percent remain, that same battery could be charged up to 2,500 times before it starts to seriously degrade. Charge a little bit whenever you can. Lithium-ion batteries don't respond well to being charged all the way up and then run all the way down. They take much better to little bits of charge here and there. What's far more dangerous to a battery's well-being is heat. Lithium-ion batteries despise heat. Battery consumption depends on the applications you have installed on the phone and working in the background even if you do not use the phone. such as; facebook, instagram, messenger so if you delete these apps and use them through the browser , thus saving up to 40% of the battery (day)life , the display put on minimum brightness and wi - fi, bluetooth,3G use it when you need.

  • Man remove charger while using.....if its not so then go to samsung care they will replace/repair the mini usb port for free don't take tension (self exprience)

  • Man r u kiding me i have both j500f and j500g but both have 4 gb user space and its enough for a smart user Move the moveable apps to sd card na it will save space and if u all r having such prob then y didn't u go for the 16 gig one....by my mean and exprience of 1.5 yrs this phone gives ur money the value u want for......

  • Use (fine my phone)

  • Very smaller internal memori,and more bloadware

  • I think the storage is a problem, the Ram Storage and the on board phone storage

  • After Security Upgrade , the reserved apps like Gameloft are automatically removed and also while upgrading to 6.0 space gets created, try and check it out.

  • Me too facing storage problem. there are so many apps which we do not regularly use. Those apps can be removed so that more user usable memory will be available. Otherwise a good phone.

  • I'm using this phone for more than a year and I don't have any problem except for storage and poor mobile data signal. btw, I'm only using a 3G sim. will the data signal be better if I replace it with LTE sim? Thanks! :)

  • Did anyone experience burn in?

  • i am also having storage space running out

  • I have lost my mobile is there any option to track Samsung phones...

  • please upgrade Android to 7.0 Nougat

  • Well, my sister uses this phone but there is a big problem with storage going on. I tried fixing it, deleting data and disabling apps she is not using, but still only like 1.7GB available with few apps installed. And to be even worse there's no adaptive storage option. Everything else is still kinda good, but low storage ia really a deal breaker, and she will probably go for other phone because of that.

  • Me too....after updation from lolipop to marshmallow..loosing the signal ..and evrthng s ok after restaring...y is it so?

  • We need a new update from samsung.to increase user usable internal menory 1.remove all microsoft apps. 2 renove-google apps 3.prevent auto update if galaxy app store 4.give adoptable storage. Its up to you samsung...i think hundred million j5 have been sold.of you dont resolve these issues...do you think these people will buy a samsung phone again.AT LEAST GIVE 4.5 GB USER USABLE INTERNAL MEMORY

  • Storage is a problem.. otherwise j5 is good

  • Hi, i just brought a Samsung j5 6 months ago. first of all the storage is very less compared to other mobiles in the same price range. secondly i am facing the same kind of issue as some of people mention previously regarding the phone boots everytime when the headset is connected. so please requesting the samsung brand to launch such a mobile that would work ever after couple of years without lagging as well as the internal storage with the same price range because other brands are giving more of storage and many advantages with the same price range.

  • You have a point there but I think you should send this message directly to Samsung via email. Thank you.

  • I agree, when you are using a sub-standard ear-phones, this J5 hangs and keeps on re-booting. Do not understand the connection between hanging and head-phones..... :) :)

  • I recommend sony xa at this price range

  • I have a j500f. I'm struggling to update it to marshmallow . please help

  • I recommend buying Z3 of sony than this fake phone

  • I used Samsung J5 (J500G). I like it, even I can't describe my happy for using this phone. I'm satisfied !!!

  • And we need nougat.WITH ADOPTABLE STORAGE.IF YOU REMAIN ARROGANT AND DONT LISTEN RO YOUR CUSTOMERS,YOU WILL GO THE WAY OF NOKIA.no one thought nokia will die one day.but it died because of its arrogance.no one today thinks samsung mobile division will die...lets see what time tells.i have used many 8gb phones.they give 5 gb user usable mmory.this phone gives like 2gb or less.JUST REMOVE YOUR USELESS APPS.WE DOnT NEED galaxy app store,s bike mode,microsoft apps,my galaxy app...just remove these....the sbike mode is useless gimmicky app that no one uses.

  • I was so upset everytime i look at my stack sg j5 2015. Actually, I loved it and I planning to get a replacement for its LCD touch screen display. As per experience it's all good..

  • We need a new update from samsung.to increase user usable internal menory 1.remove all microsoft apps. 2 renove-google apps 3.prevent auto update if galaxy app store 4.give adoptable storage. Its up to you samsung...i think hundred million j5 have been sold.of you dont resolve these issues...do you think these people will buy a samsung phone again.AT LEAST GIVE 4.5 GB USER USABLE INTERNAL MEMORY.

  • it all happened after updadate... right?

  • most fake phone!! it lags everytime and heats up while charging! don't buy this phone..

  • Had same problem. Turns out it wasn't the phones fault, but the earphones'. Something was messed up in the cable, and whenever I plugged to my phone it ended up rebooting. Have you tried different earphones?

  • Bro i am agree with you.

  • I recommend xperia xa

  • My phone (J500H) is heating up while charging. Other times it remains in normal temperature. Is it for hardware damege??

  • Storage problem. .3.35 gb system memory. Sim 2 slot not working, Battery got spoiled, Phone gets very hot Speakers voice got reduced All this in just 1 year.

  • I hated Samsung since i bought grand prime after that i bought htc sony asus BlackBerry but now a friend advised me to buy j7 then i decided to experience j5 first and now im using it i only inserted 4gb memory card with internal 8gb of it i have no problems which i I'm reading from others i just liked it a lot it is smooth running marshmallow never lag and best battery timing i had even i used 3200mah 3650mah phones but this one gave me the best battery timing ever

  • Rooting a phone is always a bad idea unless you're 100% sure you know what you're doing. You can try to root it and remove as much of the unused apps as possible but I'm afraid it won't help you sufficiently.

  • It means the PHONE's memory is full. Try moving some apps to the SD card. (I feel your pain tho, I've the same phone and the mere 8GB is simply not enough)

  • Dose you phone made by Vietnam, Korea or China? plz tell me

  • Soooo bad phone....ever i seen in my life after 17 days of buying it creating problem restarting continously.....don't buy this phone

  • Hi there mine did the same thing but after I found out that the headphones i was using had a faulty jack try another pair. If not try cleaning the input.

  • Bullisht.. what happen to the storage ... even thought if I put 1000000gp... it says .. insufficient memory.. What happen?????? ..

  • why does mine trns off when plgged with earphones

  • Not recommended. Phone has solid performance, but chronically poor storage management that makes daily use hard. I worked the diagnostics and even used a 3rd party app, but the core software consumes all the storage and kills functionality. Their are better phones at this price range

  • better use LTE sim too

  • ... microsdcards arent that expensive

  • I want to ask if have this unit with single sim

  • Absolute waste of money and time. Piece of hogwash. Don't waste your money on it!! not enough space to have any apps on it! everytime it does an update something else doesn't work. terrible terrible phone!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! disgusted actually.

  • what i have to do now bcoz i already bought that 8gb j5 and i cant install big file apks

  • is it right to root my phone j5 to increase my internal memory

  • very poor cell phone, not good space issue, heating issue

  • please please don't waste your money on j5 8GB it`s a shit you cannot uninstall Bloatware apps also you can not install apps what you want. coz, not enough memory.otherwise, the phone is quite a bit okay.waist of money and time.

  • As a J5 user myself, I strongly advice you not to buy this phone. Mine has started to corrupt apps whenever I turn the phone off and a lot of random apps (for instance; I can move Facebook to my SD card but my sister's phone can't --> same model) can't be moved to a SD card. Also; you'll have to move them back to your SD card after EVERY update the app gets.

  • Aside from space problem, which apps cannot be moved to sd card, samsung j5 is a nice choice

  • The J5 is the worst samsung I have ever had with 8GB memory on the phone it always fills up and I have to delete apps, even with a memory card it makes no difference so sorry I upgraded to this terrible phone

  • I use samsung galaxy j5 and it's amazing. But after the marshmallow update am being confronted with the issue of slow charging. I really don't know where the problem has emanated from. Pls i need help.

  • I have the Samsung Galaxy J5 Gold.... It has been giving me problems after the new update....since I updated it, my phone keeps on rebooting. What should I do???

  • I'm facing heating issues after updating...

  • This is amazing phone ever....

  • why I cant use LTE connection. ONLy GSM & 3g

  • are samsung engineers fool?matshmallow is much smoother than lollipop

  • My phone heats up even on small operation I factory reset my phone for many times and switched off my phone but it's still not working at all

  • HAD A J 5 did not live up to every day use broke in the first 4 weeks payed for repair broke after 2 months cost of repairs are more than the phone it's self not a good product

  • I have been using J5 since 2015. Overall, it is a great phone. The camera is great too, it is just you need to adjust the ISO to take pict with low light. Storage is limited, not a problem for me as I always transfer files to my laptop. It is almost 2 years now, no lag, no hang, still a great phone!

  • yes problem if you update os cause storage not compatible masmeloo need 16 gb storage

  • Just bought J5 Prime 2 days ago now already charging problem, I went to Samsung service center they said the phone is bent which is not under warranty. How can a phone bent in less than 48 hours. Using other phone from last 2 years which is half the price of J5 is still better as compared this J5 Quality.

  • Do the wipe cache partition and disable as many applications as possible and your phone operation will be smooth

  • Have been using this phone for the past 6 months with no issues except storage problem

  • downgrade to official 5.1.1? Please :(sammobile.com)

  • Is this still a good phone to buy if i'm on a tight budget? Does the marshmallow update have any problems except performance as that doesn't really matter to me??

  • i update my J500H to marshmallow, but is too buggy can anyone help me how to downgrade to official 5.1.1? Please :(

  • Maybe that could be a result of your charging habits. Do you use the specified samsung J 5 charger?

  • Have updated mine to the latest android version and it seems to be working exceptionally well. Maybe the only problem is reduced internal storage memory but that won't be much of a bother if you buy a memory card with a big storage capacity.

  • I have j5 mobile just now i updated my mobile to Marshmollow after updated my mobile is not working please help me how to solve this problem

  • Right now my galaxy J5 , model SM-J500H is android version 5.1.1 LOLLIPOP. Now there is software updation message is for OS up grade - Android 6.0.1 Marshmallow. Guys is there any problem if i update from lolipop to Marshmallow. Please help me ....?

  • android 7 has been update or not plesr writes

  • Storage problem. Can't install apps even if there is free space. And one problem my phone is starting to hang if the battery is low (Even if it's about 40%) and decreases battery very quickly after crossing 40 or 30%.How to I fix this?

  • install handsent sms application

  • please upgrade give to Android v. 7.0 Nougat

  • I have a J5 and it won't send texts more than 6 lines long!!! Very very frustrating. Does anyone know how to overcome this problem?

  • maybe your sim card is old

  • I have three samsung galaxy j5 smartphone but all they have same problem. Within a year their battery bounced very fast.

  • Please send me link

  • In this latest version phone doesnt have enough memory so phone is in complet Please hlp me about how to maintain app To create no upadate

  • Please send me link how we do to increase internal memory n all app in sd card Please help me out I really very bad stuck in this problem to increase data sence last 3 month

  • Why is the back of J5 so fragile to scratches?? Its so weak that aint cool

  • Agreed. Constantly hitting memory limits and having to delete stuff I do want while useless pre-installed Samsung bloatware cannot be removed. Not can one move apps to the sd card, which is virtually empty in consequence. What a perverse bit of design, matting an otherwise good phone.

  • my J5 cant turn on wifi. if i turn it on it automatically switches off some few seconds after

  • storage pbm its stuped pbm

  • My headphones microphone don't recognizing, when i insert headphones and go to record it's say Recording with External microphone Also when someone call me he can't hear me please anyone help :(

  • My j5ooh does not have 4g it supports 3g . only why

  • So clean it up with thinner

  • please upgrade to v7.0 (Nougat)

  • Wrost phone i ever nad full of bugs. like when my screen shows black screen but when i start pushing the turn off button the menu still shows

  • Wrost phone i ever nad full of bugs. like when my screen shows black screen but when i push the turn off button the menu still shows

  • The back cover is dirty

  • My j500 h does not support 4g lte. It supports upto 3g.. Why ? Bt the specs on net showing supports 4g lte. Kindly answer my matter...

  • storage problem

  • Is root valid for samsung galaxy j5

  • Why that is not an octa-core?!?!?!? OMG

  • You r absolutely right

  • please official upgrade Android 7.0 Nougat

  • 2 mins of silence for you.go google reagarding a leaked samsung turkey document that shows nougat roadmap.j5 2015 aka j500f-official nougat on october 2017

  • my samsung J5 phone keep vibrating for no reason.

  • 2mins of silence those who think they will nougat for J5 2015 ... I'm using custom rom nougat ... Worst responce

  • Hi friends! My j500 is on marshmallow and now I have recieved a 463.79mb firmware update to my j500-FN. How are your adivices? Do it be done by me ?

  • Actually you can't Facebook, Twitter, Firefox, Brave just to mention a few... CANNOT BE MOVED

  • Hi guys. Can you please help me. I tried rooting my phone j500f with my laptop... This is what i got on the top left corner of my device: RECOVERY IS NOT SEANDROID ENFORCING SET WARRANTY BIT: recovery. I think i just missed a step somewhere. Please kindly send me a link of instructions cause the ones on YOUTUBE aren't informative. My phone is working but unsuccessfully root

  • Hi friends! My j500 is on marshmallow and now I have recieved a 463.79mb firmware update to my j500-FN. How are your adivices? Do it be done by me ?

  • please give to update Android v7.0 Nougat

  • Its going to get Andoid 7.0.

  • please give to update Android v7.0 Nougat

  • Infact i regret buying it. I wish i had money like i will just crush it.

  • no daydream. it's truly best mobile phone. best in the world

  • Do you mean Daydream?

  • i love Samsung galaxy j5 2015 best mobile phone

  • I hate this phone!!!it's my first samsung ,always had iphone!Sistem take up most of the gb an you are left with almost no space!!!I bough 2 sd cards and after a while its not working any more😟Never been so furstrated in my life with any phone!!Don't know why you have all the apps if you can download almost nothing!!

  • It will happen...samsung turkey had a leak which released the list of devices to get nougat..n the j5 2015(j500) was on the list with the date of nougat release being october 2017.j5 2016(j510) will get nougat in mid september..

  • Seriously why would anyone want android 7.0 on a device with a lack of storage I mean you'd probably be left with 2 GB for apps. It won't happen only the 2016 model will get android 7.0.

  • please update to Android version nougat 7.0 .samsung galaxy j5 best mobile phone

  • Great phone so far; I've been using this piece for months now and no issues at all

  • Hi guys Im using a J5 and every tym it gets hot even dies quck wat do i do lols

  • Yes j500f will receive nougat 7.0 in october 2017

  • please update to Android v 7.0 nougat

  • Update indian j500f to latest firmware...it removes useless apps and increases inrernal memory by 700mb.plus you can move apps as a whole to sd card

  • My device storage is full thats why i am unable to download apps I am unable to move apps from device to sd card. help

  • Why samsung galaxy j5(6) take a long time to charge??and its lagging while im playing a game..and the software also getting hot..i hope samsung can find a solution for this

  • Please ŕeset your phone

  • Good phone but between Samsung and Google forcing so much crap that I don't use and don't want the internal memory is now clogged to the point where I can't do updates. I have moved as many apps as possible to the sd card but so many won't be moved. Its really frustrating

  • Hey can anyone help me..my phone is too hang

  • @Pawel: thanks for the info. However i would like to say that the latest Marshmellow I upgraded to is stable. It fixed all the bugs in the previous version. So if you are on that troublesome Marshmallow OS, feel free to upgrade to the next version of Marshmallow and not Nougat 7.1 Cheers..

  • Dont update to 7.0 or 7.1, this versions have problem with bluetooth.

  • J500f india received a 112mb+ update..last night...here are the changes- 1.receives the February 1 security updates 2.UNINSTALLS ALL GAMELOFT GAMES. 3.INCRESES RAM availability 4.speeed very much increased Everyone update

  • Can somebody tell me how to bring back the screen that appears when i plug in my battery charger...

  • Nougat will arrive in Sept or Oct

  • please update Android to v7.0 (Nougat)

  • it is a bad phone because whether the display will damage we can repair it...but after that it cause more problems ....like display damage[again],not working back keyu,etc so i prefer to don't buy this phone

  • Is Android - Nougat 7 Available for Samsung J5 (2015) ?

  • please update Android to v7.0 (Nougat)

  • Not bad actuelly but It hangs a lot about a years!

  • j5 2015 will receive nougat according to a leaked samsung document in turkey...just google j5 2015 nougat

  • Officially it won't get it . Samsung won't push nougat update for phones with 1.5 gb ram . But here comes the custom roms . :)

  • Chill out . Just do a factory reset . Even if you brick your phone, yoi can still fix it . That's the beauty of android .

  • You need to post to the correct model, this is for the Samsung J5, you have a Samsung J5 (2016), also listed on this site.

  • I accepted the software upgrade for my J56 model. No my phone is constantly beeping and presenting an error message. I fear this upgrade may have permanently messed up my brand new phone..grrrrr!!! Now it is unusable!!!Any advice out there?

  • My device storage is full thats why i am unable to download apps I am unable to move apps from device to sd card

  • You need to post to the correct model, this is for the Samsung J5, you have a Samsung J5 (2016), also listed on this site.

  • the samsung galaxy j5 is got to be one of the worst phones ever created you take 4 to 5 pics and thats your memory gone and you have to delet everything to update it i will never recomend this phone and when i get a new one this one will be gojng right in the bin

  • please upgrade to Android 7.0 Nougat

  • hello can someone answer my question please why is it that if i will charge my phone model sm-j510gn/ds it will experience heat. then how can i fixed it? or any parts that need to be replace or is it still can be fix thank you so much....

  • samsung doesnt allow moving whole apps to sd card.j5 doesnt even support marshmallow feature of adoptable storage

  • somebody know this phone get 7.0 nougat?

  • some models not supported 4g lte. only snapdragon chipseted models supporting.

  • it is not notification led. it is led flash for camera.on this phone there is Not notification led.

  • if do some apps deactive then phone is more usefull.i downloaded 20 apps and ram around 600mb free.use an class 10 sd card and move to there apps.

  • yes it is true. but you can deactive some apps then it would be better.

  • Yes,on right of the camera

  • Memory on this phone is all used up by the system generated files and apps. You will not be able to download anything to the phone or update it without deleting things first. Samsung do not want to know. They state that they have to send the software to all phones even those with much more memory to ensure that those with more memory are stable - never mind that they destabilise this phone. Mine is under warranty until July 2018 but they will do nothing to resolve the issues. The phone is basically unusable unless you only want to use it to call and text people

  • Is there a LED notifications on this phone?

  • One of the best phones from Samsung. Its a better phone for its price. I am Using This Phone Almost 2 Years . No Problem . Is There is a Internal Memmory Problem Buy a New One With High Price .

  • I do like the battery life. However, the storage is the worst. I hate it that i always have to be deleting things, even though i have a 32gb sd card, i cannot download apps because my space is full every time. Samsung j5 suck overall because of storage. Dont buy it if you dont want stress

  • if you download asohalt 8...it eats 2gb of internal memory...you would have no spave even for 4 more apps

  • You should clean up unneccessary data using smart manager

  • i do have a samsung galaxy j5 and i can download any apps or games even the big one.. if you know what i mean.. like 1 to 2GB of apps or games..

  • Even after installing a 1gb or 2gb full game with obb, u can not play those games, j5 cant play heavy games , just play low quality games like angry bird , u can never play gta san andrease or like this games. For this u have to buy galaxy s7 otherwise go for micromax 6000 rs canvas series phone , those play smoothly any game

  • yes..samsubg has filled the phone with uninstallable apps.i cant even install a single full size game like ssphalt 8.just remove these useless apps by a software update otherwise i will recommemd everyone i know of in this world to not buy a samdung

  • Diwnload noled app

  • please upgrade to v7.0 (Nougat)

  • i bought this phone before 4 months .. it is worest phone from samsung. now samsung company is fooling the people .. internal storage is very low . & service center in kashmir sringar . is very very very worest . they even dont know how to deal with a custamer

  • I have a problem with a mute button it turn itself on I dnt no how at first I thought I set it unaware bt I just recorn it constantly switch itself to mute I went to settings activate the sound bt the pro dnt stop n it is so stressing coz nw I get misd cols plz help mayb I miss smthing here as I am a new user

  • m using this phone since 27 march 2016 it's really sucks!!! internal memory always full stupid unnecessary apps!! and recently m facing a new problem when i use my WI-FI network my phone starting freezing a lot i mean wtf is happening !!! dont buy this crazy phone its sucks

  • sounds like the phone is bricked.

  • give us adoptable storage

  • j5 filled with bloatware apps.useless

  • best phone

  • Worst phone ever. Constantly freezes and crashes. Couldn't put data on SD card, updated to Android 6 I was told. Turns out Samsung phones dont allow SD card as main storage.

  • I got a Samsung J5/6 for Christmas, never had any problems, I recently encountered an issue and wondered if you could help? So I use my headphones to video call on Facebook a lot. I tried to play music, but now when I try to alter the music volume, it's turning the call volume up and down, like I'm in a call (Which I am not.) So I adjusted my volume for music manually and it is so quiet. Is there anything I can do to sort it out without downloading apps, just to stop it working like I am in a call? Might I add. I have tried calling someone to sort it out, this hasn't worked. I love this phone, but this issue has changed my opinion a wee bit.

  • I'm using this device from may 2016 I feel it is not so good now I will describe each and every aspect screen size very good Touchpad good internal space is not enough because of that Phone gets slow where do I need to keep making internal space free if you can extend it buy putting SD card but I feel it is not work to extend battery life was excellent but now it is not as good as it was sometimes phone lag very much

  • Your charger could be the problem. Try replacing your charger.

  • Automatically hang,

  • Hey there I just upgraded j5 to android 6!! After restart the phone just shows samsungs logo and doesnt turn on!! What's happening I am really confused!!

  • Worst phone i ever had,memory always full!!! I cant even download apps!!

  • How i can upgrade

  • My j5 is not picking 4G lte please help me

  • upgrade to v7.0 (Nougat)

  • takes over 3 hours to recharge 40%

  • my only problem with this so far is that it has no LED notifications

  • Faulty display easy breakable never buy phone . the worst samsung i ever had.

  • My phone Samsung j5 farmat the phone but my phone is not start

  • I would factory reset it. Should go back to before you upgraded.

  • Backup ur important data & do factory reset to remove older version completely.J5 will be again ur hero.

  • Guys j5 android 7.0 Nougat update possible

  • stick to 4.2 no problems what so ever. don't upgrade. remember the old saying. if it isn't broken don't fix it.

  • All new batteries must be charged four 8 hrs regardless of how much its already charged and must be let to drained fully three times if you want to last.

  • Factory reset

  • please update to Android 7.0 (Nougat)

  • My phone keeps switching off what do ido?

  • the phone suddenly frozen,what do i do?

  • I have updated my J5 on 6.0.1 couple of days ago and now it's completely f*****! It's so slow now. It was my hero kind of phone but now I think it's useless! Any method to improve it's smoothness? Or to make it fast? Or even to go back to 5.0.1?? Help will be highly appreciated :)

  • How is it possible to transfer all the files to sd?

  • the 2015 edition cant handle it it berly can handle android6 with 4gb memory left

  • please upgrade to nought 7

  • Click on folder and select one of your stuff , then select all and move to SD card

  • please update to v7.0 (Nougat)

  • 1,5 gb memory lacks. Because samsung wont update phones to andro 7 with it. Beside that you cant even use full andro 6 potensial using sd card as a memory

  • my J5 device memory is full and i cannot find any way to transfer stuff to my sd card. why is this so complicated.

  • My samsung j5 has been on charge since 5pm tonight.it had a 40% charge then now its only at 78% surely there is a fault with the battery.no mobile should take that long to charge.i went to my local o2 to ask for a new battery as i was within the 6mth period they sent it away for repair instead but found no fault with it.its still no better

  • *#272*your emi no.#

  • AFAIK, Marshmallow simply doesn't display the LTE icon anymore, and only H+, but it should be using LTE nonetheless.

  • 3 hours

  • I have a DELL precision 370. It is not starting up. In the tower is only orange light not green. What do you think where is the problem??

  • is Update Android 7.0 available from J5 92015 ?

  • How i can use my LTE on may j5 marshmallow ver.? I already have a lte sim but may connection still h+? And i cant switch to lte and turn to wcdma How it works? And turn to 4g? Please help me guys

  • please upgradable to v7.0 (Nougat)

  • Hi,can u tell me how much time do you need to charge this phone? Thank you.

  • How to upgrade lollipop into a marshmallow???

  • No,the front one is 5mp but the back camera is 13mp

  • Its my favret pone its working supb sometime hangover

  • Will I get a Nougat update on my J5(2015)????

  • The Samsung Galaxy J5 IS the android version. It doesn't belong to Apple.

  • I dont think its waterproof

  • you are right same hanging problem with my mobile j7.

  • In ma Mbl battery came out...so I can give it to a repair shop r I wanna buy a new Mbl?

  • Not a good phone. Used one for three months. Got spoilt as I crossed street when raining with it. Whe I returned to the phone shop where I purchsed it, they simply said spoild by liquid! No help but to buy a new one! Im wondering whether to buy a Samsung ever again.

  • update it in marshmallow

  • My device samsung galaxy j5 2015 not suport USB OTG i don't know why

  • Best cheaper type phone Value fir money

  • It is very good samsung mobile and I think that it is better than j7

  • When i transfer images or videos to sd card then there comes some sort of virus i.e some duplicated things accuiring huge memory. Whats this matter? Is there any issue with this mobile?

  • how many capacity memory card supported in sumsung j5 mobile

  • 4G network selection is not working..i can only use 3G and 2G now..why??

  • please upgade 7.0 (Nougat)

  • there is always a solution bro.

  • no u are wrong. factory reset your mobile. if issue doesnt resolve then install firmware using odin or ota or using official samsung softwares

  • move app to sdcard

  • great

  • can anybody tellme how its both cameras 13mp or 5mp

  • Me also

  • Marshmallow is good but it is a huge system for a small internal 8 g ram. It will swallow your internal ram to leave you only with less than 1.5 g ram after installing the important applications so if you continue filling the ram it will be slow. You should always free a space for the phone in order not to hang

  • Samsung does not respect its fame. How for God's sake do you make a phone with 8 g internal ram and the marshmallow system requires 4.5 g.!? How?! You fool me and I am very angry because I have only less than 2 g in an expensive mobile to use it after downloading the important applications only. I hate your miserable way in counting things. I do not respect your way. I will later on buy a phone from a respectful company who does not count things as a miser or fool people.

  • hello please how can i regain weather information and its icon when they disappear? best wishes

  • the samsung j5 is not worth buying simply because of its failure to install applications in the external memory which will mean that over time you will have to start deleting your basic applications a won't have space for any new ones

  • Make a factory restore

  • very fine piece

  • this has to be the ABSOLUTELY worst phone ever created mine can't even use headphones i just freezes and restarts i can barely use the movile data its by far the worst phone ever (in my opinion based on the phones i know about)

  • Plz.... plz.... help... Since J5 supports upto 128 gb... but i request u to plz tell, upto which gb fully occupied my phone will run as smoothl.... plz... I need to have as large as external memory but it should not make phone slow... Plz help... So plz tell me actual limit, with fully occupied card....

  • Your machine in samsung j5 sucks because when i play clash royale it keeps on coming out the advertisement which i cannot remove it

  • Great features but slower than ever ... all these high level features needs more ram storage to handle its operations ..so i recommend not to buy this phone if u want a speeder phone..

  • try to removed the back cover and checked if there is a color red/pink sticker at the back of the phone once you removed the battery.

  • seriouzly dont buy bcoz internal memory leaves inly 1.2 gb for user after installing some apps...u cant even install full real raving 3...forget about 2 games...bad phone

  • does anybody know where the water damage indicator on j5 2015 is?

  • guys, please help me update my J500H lollipop version marshmallow

  • Which variant are u using 8/16gb If 8gb then ofrcse your phone work slow

  • I'd recommend you go for something like the p8 lite j5 8gb leaves you with 4gb user. Or even look at Motorola the do nicer and better phones cheaper than the j5.

  • I wuld to buy it but the opinion am Getting from various users is discouraging me from buying it.plz guys i need an assure overview about the j5 (2015).

  • I have the j5 and it's a great little phone but the only thing I don't like is the swipe screen when unlocking the phone with the adds but appart from that great

  • J5 was a very good phone, camera was very descent, i had some hanging issues when i was using the lolipop till i upgrade to marshmallow, well the camera was descent for me , no hanging issues , but only problem was the storage, well it was a good phone till someone stole the phone...

  • im confused

  • p8 lite is a very nice smart device..using it now and am enjoying every bit of it

  • Samsung J5 is the worst android phone that i ever used. Major problem is always hanged and very slow processing. Network is also a big challenge. Its not worth for money. Suggest you don't buy Samsung J5.

  • Pls help me. my Galaxy J5 became extremely slow after upgrading to Android 6.0.1 what should I do?

  • Very low space internal..zzz 8gb like 2gb.

  • Just to say I had the j5 from the carphone warehouse 3 weeks later it got stuck in a bootloop so I was offered a exchange I was offered a huawei p8lite which I glad I actually took it for a cheaper handset I get 16GB,720p,13MP which is great also android 6.0 and I can play games such as all gta games no lag ☺☺ I guess people pay because it's "samsung" but I've started to enjoy huawei great phones for the price can't grumble

  • How do you get updates. ? I'm sure when I got my first J5 at the end of August, I had 16 g b memory. I'm on my second replacement phone via insurance. This one only has 8 g b memory. The predictive text doesn't work properly either.Did the memory change on certain models?

  • Bro u r fake . 4.6gb user memory free ? R u mad . I bought j500f 8gb with already marshmallow update and its free internal is 3.4gb only and becomes full after installing 5-6 Social apps like fb mssngr whatsapp etc and memory decrease to 900mb only. I m disapointed that micromax fire 2 rs 5600 plays gta vice city san andres smoothly but j5 11500 phone lags as hell

  • I received the update last month as well and all is well ever since.

  • Honestly, I've had this phone for about two months and I can say it's been nothing but great. It charges in half an hour, it works really quickly and doesn't lag at all.

  • i own Samsung galaxy j5 and its 2 years already I didn't received marshmallow update. pls help me...im stucked to lollipop os.

  • it takes only one and a half hours or two hours to charge from 0%-100% by using given original samsung adapter and USB. And always charge ur phone without using it.

  • J500F users Read Carefully the persons who are commenting that after MM update phone become useless are fraud. My phone is working great since 1yr and after MM my phone becomes more smooth and my user memory is 4.65GB. No battery problem, no lag.

  • Really does it take 4-5 hours to fully charged

  • hi,I have j500G and I dont find french in languages. someone has solution to add french language or a french firmware to flash

  • Yes.

  • Having the same problem here.

  • Is you purchase your j5 in 2015 is your j5 support volte or Ltd ??,,

  • After upgrading to marshmallow google id sign in problem over wifi can any one help.

  • Unfortunetly i have to say i purchased my phone last 6 months before and i am facing battery problem. Mailed to company but they are not responding.

  • when new volte update in my device j5

  • Android marshmallow is really disappointed in this device, consume a lot of internal storage and annoying installation apps permission. Downgrade it

  • give someone knows whether this phone will get android 7 nugat

  • I have j5 2015.I used it very and its a best phone for me. It have no problem and no heating issue. Its spport many features. Its a best phone. Because i have a problem. i saw many j5 which when they restored without backup, they do not restore. software and file crruption etc... but they restored with backup, then they start witout any problem. i have j5 (j500f). i want restore my j5. without backup ? otherwise with backup ? please help me. otherwise..; explain backup option in restore ?

  • Downgrade it.

  • My mobile is ok But Again wen i m doing sth da screen goes is rbing d distuown which is quite

  • Download Go Speed app from playstore and use power boost on a regular basis to prevent it from hanging and improve perfomance.

  • is the J5 of 2015 or 2016 ?

  • Used Blackberry before... was impressed with Samsung J5, for a very, very short while! Now I swear on a constant basis and missing some functions that I had on my Black berry. Simple deleting of messages, moving of files, photos, swiping screen instead of dailing. NEVER again!!

  • Its running out of storage.i have moved all the photos and appa i ve downloaded to a.memory card.i turned off all the auto updates also. But still the storage space is reducing. I cannot access my gallery now.no updates.nothing.i clean cache everyday. But nothing worked. Thus all happens after upgrading it to marshmellows. Anybody knows how to fix this? Or to downgrade?

  • My J5 supports volte. I am from India. I am using jio 4g sim and it works fine.

  • It's a nice, well made,speedy,handsome phone if you don't have a fortune to spend on a flagship one,I found the J5 to be quite laggy with marshmallow so I reinstalled the stock lollilop firmware using odin, no root needed exposure on the camera gives heavy glare sometimes but there are apps to fix this. .I have the 2015 with 8 gb internal memory.It gets full quickly so you need to root it to delete most of the stock junk the carrier installs on it, frees a lot of memory, then get an app to transfer and link apps to your partitioned sd card ..I was unable to root it running marshmallow, only lollipop, which I think suits the phone better anyway. Loving my J5 after root, of course if you have the newer 16 gb Jr, rooting shouldn't be necessary.

  • when new volte update in my device j5

  • galaxy j5 phone is very good phone and i m updateting j5 device lollipop to mashmellow running smoothly and feature is so good and amezing running my device

  • Can you tell me how to download the info on phone to desk top???

  • It does not support 256GB

  • After i update the software to andoriod 6 its work so slow ... it will make me crazy how can i fix it???

  • I cant play COC because everytime i open it screen touch dosent work and it lags every single time..it happens to all apps but i have 30gb sdcard amd not many apps in phone storage...gonna sell my j5 and buy another phone..:'(

  • So here's some info. I own a J700M that has 16gigs of ROM. I bought the J5 that on Ebay or Amazon says that it has 8gigs of ROM. Here on GSM it shows an option of 8 or 16gigs of ROM. Well, when I got the phone and checked it, it had 16gigs of ROM and the description was 8gigs. So be aware that if you buy the phone I would contact the seller and be sure that it has the ROM that you want. I don't think the price would change from one to the other. The same J500M on Amazon was a few dollars cheaper on ebay and people reviewed it on Amazon as having 8gigs if ROM. As for the J5 and J7 both 2015 models I'm very impressed. The only difference between the two (if they have the same ROM) is the screen size and battery size. I think both with respect of the screen size correspond to the battery size and will probably get equal amounts of screen on time. Which is what GSM shows, 18hrs each. I can say that for the J7 it gets great battery life. Just wanted to clear up the whole 8gig vs. 16gig option.

  • pls I'm a new user of this salaxy j500h but the problem is I have used different type of battery and those battery usually off when it's below 50% and whenever I try to charge it it will just continue to vibrate and the battery will not charge except I use desktop can some body on this pls

  • Verry good fone. I only have a qwestion, the bell that normaly ring 1 time when u receive a message like a mail or a whatsup is with me every 20 til 30 seconds until u open the mail. When u get 2 messages the bel ring every 10 seconds until u open the mail. When i am online like/with LINE and having a confersation the bel go every 30 seconds until u end the conversation. Howe can i end the bel going constantly and that it worck only 1 time when i receive a message?

  • Download Go Speed app from playstore and use power boost on a regular basis to stop phone from hanging

  • awesome good phone... care's for it's Price

  • Yes you can, i have rooted J5 with MM firmware using adoptable storage. if u are using lolipop firmware u can root and install app2sd so you can move your apps to your sd card

  • Have U root your phone & does it really can make apps move to SD Card? I wanna know

  • The only reason why I choose a Samsung's phone cuz of their screen display colour.What I like most this phone is it's camera. It's clear when I take selfie at the dark place beating my friend's phone whom use Xperia XA. Overall the display colour was very good cuz all Samsung's phone does had a good display. What I hate about Samsung's phone is the ROM or Phone Memory easily get full. Even I'm using 64GB memory card. Even "move to SD Card" didn't help anything. All apps are in the ROM, that's why the ROM easily get out of memory. This happen to all Samsung's phone model that is apps can't move to SD Card. I've been using many brand of phone like Lenovo, even though they has only 4GB ROM, I can Install for than 10 games in my phone. So Samsung please fix this for your future product.

  • i bought it 4 months ago good battery backup good camera touch also good but weak points are 4 or 5 hours to full charge memory is very less

  • After moving all the contents of Whatsapp Video, Wahatsapp Audio and Whatsapp Images folders to SD Card delete the "Sent" folder from all of these folders frequently. Also move your Download folder to SD Card.

  • Why so weak cpu ??

  • Have you checked the running application? I also noticed that.. :( 8 GB but I dont feel it..

  • Good cell phone .

  • I have same problems... useless.... i have no games & only 3 apps i installed & still can't uodate. I don't have fscebook on it as removed that to try to have sime space. Photos should be on sd card....

  • No Internal space. No soo good phone.

  • if you want to delete or disable your unwanted app on j5 go to app manager then click the app you dont want.click clear cache and clear data.then click force stop and uninstall updates then disable.thats it. Note: it will make the app unusable. works on my j5 hope it will help you.

  • Samsung Galaxy J5 is bad! It says there is 8gb storage but there is barely 1gb! I have 60 pics, 1 video and 3 apps and guess what! Ive run out of storage already! Terrible, i give it one star! Boo Samsung!

  • i updated my j5 to 6.0.1 and by doing this heating and hanging problem solved

  • if ur email address is not synced to device how do you do it??? device not starting

  • It depends on the sim card you can use and on the carrier in your country. Get help from your internet supplier....Good luck....

  • hi..change ur sim card 4g

  • Since i bought this phone 6 months ago... i really dont understand how to active this phone to be 4G... i changed it to be LTE/WCDMA/GSM.. but its keep 3G and wont being 4G... what should i do? Its problem with simcard too?

  • Use the Apk KINGROOT Please understand I am not responsible if your phone stop working or get brick. I use the app and get rid of the games. No issues

  • A small request to samsung please give me an option to delete some files like Microsoft apps because I am a small boy and I don't want all these apps and also the games I hate them please because all ready the internal storage is8gb and in all these apps ask update they are like 55mb 40mb

  • How I can root my galaxy j5 2015

  • Yes I have also same problems after update in December 5 my phone is hanging always. What to do I rebooted but again I use phone same problem avtet some time

  • how to enable volte j5 2015

  • give me for Samsung galaxy j5 update Android OS, v7.0 (Nougat)

  • Same problem.....is there any remedy for it.????

  • Is 4g in pakistan...for j5 2015???

  • Just root your phone and then you can transfers apps and other files to your sd card.

  • The Samsung J5 8GB version, what a waste of money. 4GB of the phones internal memory is used up by systems files that is impossible to delete the rest of the 4GB you will only be able to load 5 or 6 applications and it will give a memory low message. it does not come pre-installed with the Samsung music player, don't bother trying to download it. The phone does not allow you to install the apk file send an "application install error" continuously.

  • My phone is continually running low on storage. No room even for the updates and Im only running 5 apps I've installed. I bought a big card but cannot transfer much to it. I have all my photos on it and a few apps and not using much space there. All the internal storage is used by apps I have not installed. Don't use and don't need but cant delete. No room for the latest updates. What's going on. Anyone else having these problems

  • Can I ask why?

  • I can't get 4G (LTE) I'm Samsung J5 is there anyone can help me please...

  • I would suggest to move the photos using your pc. After you do that go to camera->settings and set storage location to "sd card"

  • Nope,sadly

  • Yes it has NFC

  • Yes it does have 4g

  • Samsung j5 one of the worst phones i have come across. if u need a samsung in the range of 10k INR, u don't have a choice.

  • this one 4G support or not

  • j5 has nfc?

  • How? I cannot activate mine.

  • bro.tell me does it support finger print lock after marshmallow update?

  • My J5 phone camera 's system memory is full with photos and videos. I tried to copy them to 8GB SD card . But only Icons were copied not the photos. How can I copy them to SD card.

  • Cant Agree More.

  • Cant Agree More. Its Like the Marshmallow wasnt meant for the 8Gb internal Mem Version. Very Heavy apps. Phone keeps on saying running low on storage space yet i only have 1 and half page of apps

  • One under the SD card slot and the other beside that to the left. Should have SM1 and Sim2 written on the casing under the battery and in front of the slots

  • I have the Thai version, 2nd sim now does not work due to 2G no longer available in Australia. does the Aus version have the same problem

  • Marshmallow update makes my phone slow

  • Galaxy J5 Duos SM-J500H/DS do suport 4g

  • where do you put the 2 second sim card

  • Facebook lite and messenger lite is solution for speed phone

  • Press and hold power button and down volume button simultaneously for 15 seconds,it start rebooting

  • No Man. But Iphone camera better than SLR... But Samsung camera is better than Mark series. Or get a nokia 3310..its camera is the best,..

  • Hi Guys, I am using Samsung Galaxy J5 SM-J500H/DS. Unfortunately I am not able to send or receive text messages.What could be the reason. Do we have to make any changes to the settings.

  • ram usage Lollipop vs Marshmallow?..

  • Can the SD card be formatted as internal stowage rather than portable storage ?

  • Marshmallow is a problem.

  • Marshmallow will slow the phone,never update...

  • still waiting for update 6.0.1 for j5 here in the philippines

  • It is a good phone. I use it for 1years no hangs and no problem . I dropped it more times there is not a small stretch .It was agreat phone I love it

  • Really simple phone. If you compare it to other prices , it's a steal. I would rather recommend it for teens or younger users as it's features are more suitable for that age group. Great for selfies etc... It has basically got all the features of a normal smart phone. Advantages: -economical -front flash -not complicated to use -low battery life ( depending on usage ) - I literally like drop my j5 once a day and not a single mark/scratch appears. (When you drop it, it only makes it stronger) Disadvantages: -tends to overheat when overused which becomes a burden. (Probs because I spend most of my time streaming series) - memory card is recommended -takes quite long to charge (at times) (I wouldn't really recommend it as a business practical phone rather for social/entertainment use)

  • bro mine also working properly from nov. 2015 even after updating to 6.0.1 and other xtra updates after 6.0.1 PEOPLE WHO R COMMENTING FAKE GOD WILL NEVER FORGIVE U its a very gud phone without any problem and no other company can beat SAMSUNG MUST BUY IT

  • it has only 1.5gb ram, so once you update to marshmallow its keeps running out of ram memory because of background processes, so i disabled all the phone features like chrome browser as we have standard browser in it, google mail by email, office apps, some of google apps! so whenever i start to play some game like angry bird epic, i free my ram from start manager which is a preinstalled Samsung app and put my cell phone on battery saver mode so it prevent running background processes! Always free your RAM whenever you start to play games or working apps that's what the cell slows and marshmallow is only good for new look and battery! and there are some tiny features too which i don't know but battery timing is twice than the lollipop j5

  • Memory probalum

  • I am using this phone for almost a year now and it is still working properly.. im not having any problems at all.. is it just me or maybe i just got lucky.. im reading all negative comments.. well... i guess im lucky then hehe..

  • Is the camera on j5 is better than iphone5c??

  • Don't buy this phone........ u can only install few softwares

  • name a few stores please

  • I ever used Samsung phones and till now none compare with his phones.Did I use a Iphone 5c but I don't liked it.Too Motorola (my first dispositive) and a Sony C4.None these compares in quality and performance the Samsung. Maybe this is the cause it is the number one in manufacturing cellphones.

  • I updated to marshmallow and the battery almost lasting twice.None trouble with the phone?, this in 3 months +or--.I advice to update for marshmallow.

  • Even factory reset cant resolve marshmallow problems!!! i warn naver update to marshmallow.

  • i warned all of you,naver update to marshmallow!!!

  • J500-H DS model is only 3g.You became a fool.

  • lots of problems,hanging,play store not open,wifi problem and many more

  • sm-j500F support 4g may u should go for that

  • Just bought the j52016 16gig dual sim its fast and works well but 8 gog is taked by just a few apps. I can see probs if you have an 8 gig version. My batt life was 8 pc lost in 8 hours and it charges in about 2 hours and is much faster that i thought. I cant see where the complaints come from on here other than they have 8 gig versions.

  • Just make a factory reset...your phone will more faster than the lollipop. Factory reset is important after OS upgrade.

  • J500H does not support 4G.only 3G is available.

  • Marshmellow verson doing slow my j5 500 i did very big mistakei to upgrade lolypop to marshmellow .please dont buy samsung device its cheat company its slow their sold device by software upgrading dont buy samsung .

  • Iam using samsung galaxy j5 model j500H .But it has no 4g..but some j5 has 4g why?

  • Local stores just for 9700rs

  • Why?

  • GOOD PHONE, does anyone knows where i can buy it for cheap or any distributors

  • I warn you all,naver ever update to marshmallow..!!!

  • if phone charge slow.bring a new charging cable,problem solve.

  • No, it's working perfect. I have this one

  • Hi guys, I updated to 6.0.1 2 months ago, truth is the phone hot a bit laggy and the storage got smaller, this r all things i can tolerate. But several days ago I started having a weird problem. When I use an app the phone suddenly shows my background, then disconnects from the wifi, instantly reconects and locks the screen. Its really annoying. Does someone have an idea what could be the cause and maybe give me a solution? Tnx in advance. P.S. The thing that really pisses me off with this update is not having Hearthstone on my phone

  • Phone charging is very slow aprox 5-hours to full charge

  • guys i have updated my sm-j500f but my phone is not switching on now...its stopping soon after the vodacom sign and its writing samsung only for the past 24hours,and i cant go further than that also its occasionally vibrating,what could be the issue,kindly assist please

  • Guys i have SM-J500H today i get notification for android 6.0 update. My question is did this update have bugs, glitches etc..?

  • No worries, i just upgraded it to marshmallow and it runs smoothly and no lag at all. Btw i also have an 8gb version.

  • No worries mate, it even runs smoother

  • Bluetooth v4.1 doesent consumes a lot of battery. In my case it is 20% in 2hours, and this is not normal. I will send it back.

  • Hey Guys.... I have received 6.0.1 update on my J500F 8GB storage, is it safe to update or any Ram issues ? i am worried to update so ? pls pls pls let me know

  • i am having the same issue

  • Hey .. After updating marshmallow 6.0.1 my phone doesn't work properly . I can't update my apps because my google play is not working due to fail in network connection .. my wifi is not connect .. when i turn on my mob data google play is open but on wifi it couldn't .. plz give me some suggestions ..

  • I am very sorry to say that I have a complain about my Samsung galaxy j5 2016 some times its keypad is stoped means hang and I think some time it's work slow some time most of time Facebook is stoped and to day Go speed is not responding and some time Go security is stoped Plz help me how I solve all this problem I want my Samsung galaxy j5 2016 work excellent super and faster

  • I got this phone in April 2016 .. up till now worked ok camera i found was not too great and battery life is poor . but since update its rubbish . slow speeds if apps come on . turns off all the time . cant password in as screen just goes black can take me 8 attempts. I dont understand why Samsung have to fill the phone up with there app so when it updates its full . I only have 3 apps on it now . got fed up and bought a new phone waste of money on this i did like my Galaxy core but it was only 8Gb thought this would of been better so wrong was I.

  • What is your model?

  • I HATE this phone.The shutterlag on the camera is rediculous. The build quality is pathetic and the phone is EXTREMELY slow

  • samsung j5 j500m (mexico) ( a&t) up to v6.0.1 :)

  • Try Changing your cable, mine started to take quite long to charge as well, i changed the cable and its now working as normanl.

  • been waiting here for marshmallow update in the philippines

  • got j5 prime only 1 week old,i thought its going to be good phone but hanging and wi-fi connection problems,but j7 16 good compare to this mobile,

  • Iam using an8GB sd card.recently I am getting a message your sd card is unmounted.always .is this a problem of sd card or my phone.it works better in another phones.

  • u can root it using #kingoroot in order to move ur apps to memory card

  • Marshmallow update is pretty good for my J500H.Many bugs had fixed.But the matter of great regret that my phone has lost it's start up tone! :( expect this everything is fine. Love it Samsung Galaxy J500H.

  • My j5 has been submitted for the 5th time now for the same problem.It swiyches off and cant be swithed again unless battery is removed.Repairs only last for 2 to 3 weeks.What a bad buy.

  • I just received OTA update. I've never been this happy about my phone. I love battery optimize and the ability to move most Apps. I love my j500f 2015

  • Helps me please wan i update my phone its hot and my battery isso low i dont under Stan help me help me !!!!!!!!

  • So, i do not recommend the phone for drivers.i work 10-12h per day but this is too much for the phones battery.

  • I bought this mobile in 2016 .the camera is excellent.they told its 2 gb ram...but you cant install more than 7 apps also...when your installing its shows no memory space ....even you save your pic into your memeory card...waste of buying this mobile.....

  • it's the bluetooth, it actually consumes a lot of battery. without more detail information, i think it's the bluetooth that caused that, there's no hardware problem.

  • Hey. I have this phone since 2015 autumn. Cca 1year. Generally it a good phone, but in the last 2weeks appeared an intinteresting issue. In 1h 30min the battery goes from 100% to 80%. The bluetooth was turned on but it was turned off about 30mins ago. I navigate 10/20mins in chrome but nothing else, and in battery setting appears that the fully 20% was consumed by the bluetooth. I need bluetooth on all day, i need it for my work. Do you think this problem is a hardware problem or something else? In battery usage appears only bluetooth and nothing else.

  • my j500 h was workin fine. after 6.0.1 update it works a bit slow . another prblm is storage 8gb aint enough

  • Its not sofware problem thats hardware problem in ur phn...

  • Its a good mobile but storage space problem. Not enough space to run even with only general application like wahtsapp and small applications. Whatapp is not moving to SD card. from storage prospective I don't suggest to buy 8GB internal space mobile.

  • That problem buddy you cant fix atleast i think i have the same problem i reset the phone but nothing take it to the place where you bought it and tell them to fix it thats like built in the phone( the problem)

  • Does Samsung gear Fit supports with j5 2015 ??

  • One of the best phone in this range. Best camera and battery. Its true 4G so no problem in Volte.

  • I have J5 J500F Model, but i doesn't found the dedicated mic for active noise cancellation!!! I also see the J500H model, but i doesn't found it!!!

  • Is there any system update in samsung galaxy j500H model?

  • My samsung galaxy j5fn 2g runing but 3g,4g problem no network (------) unavailable Plaes help me

  • Supported..me using

  • after the latest update i factory reset my phone. after the reset is done it shows on the top the volte sign which was not showing before. if anybody know where the volte calling settings are please tell me.

  • I need information about password I forgot it

  • Its super mobile one problem not enough space suddenly stop not working and other time it's best and super battery backup very nice

  • You must set on the settings

  • I bought a j5 but it's hell am just curse it.the thing is not working on internet.it's so annoying.my grand neo plus was ok.i really regreat buying this phone .

  • since I got the new 6.0 android on my Samsung j5 it lags much more.. 5.1.1 android was much better then this one

  • different windows often mix up in samsung J5.In severe cases I cannot properly see.I really hate it

  • I have recently bought j5 2016,play store download speed is very slow even on 4G.. kindly give me a solution ..

  • Did samsung j500F singapore using super Amoled Sreen ?

  • It works good, but I always have problem with its power off system When I take out battery, all time and date back to system prod. I really hate it!!!

  • Before few days my set done not suporrt o.t.g why can any one give ans.

  • Charging rate very slow... help to charge up quickly

  • Camera quality good or bad

  • My j5 is charging very slow more then 8 hours :( please tell me bro what is the problem,it is charger problem or anything else,i have not update to mm yet also :(

  • From where are you jj?

  • The mobile purchased from U.A.E. Now the Phone in Kerala insert the BSNL sim. but the sim is not activating. What is the reason, how can I rectify.

  • How did you do that?

  • I got a factory updated (6.0.1) j5 works fine and smooth no any errors,i heard people getting worst ex0erience after manual 6.0.1 update i have 3.5Gb free space out of 8GB

  • Use Odin to do things like this and Google it now

  • Jio support ha j5duos me sell me

  • Why OTG is not supported out of the box? On youtube people had demonstrated that J5 supports OTG out of the box and without a powered OTG cable. Do I need a powered OTG cable or a custom android build?

  • Jio sim working

  • Marshmalo and lollipop version is very bad

  • i have also updated today and got wifi calling in notification pannel....but i dont even know how it works.....can any 1 tell me

  • the same problem is with me also there is a updater last night and after that my phone is working at its worst

  • Hey guys, for all those who are stuck on the 'Checking info' bug, I might've found the solution. I've tried everything but only this worked out for me. FIRST CLICK READ FULL OPINION TO SEE THIS WHOLE METHOD HERE. So, here it goes: 1) Backup your phone data to you micro SD. 2) Turn it off. Remove your SIM Card(s) from your device. Put the battery back in phone. 3) Turn it back on. 4) Apply factory reset through the 'backup and reset' option in 'settings'. 5) Wait until it reboots as a new device. 6) Choose your language. Then at this point, DO NOT CONNECT TO YOUR WiFi ! SKIP THIS STEP WITHOUT CONNECTING. 7) Similarly keep going through all the initial setup until HOME screen comes. Go to settings and connect to your WiFi. 9)Now you must enable installation from 'Unknown Sources'. You will find it like as follows: Settings>Lock screen and Security>Unknown sources>Enable 10) Now comes the main plot, through your in-phone WEB BROWSER, go to: www.apkmirror.com 11) Find and download Hola VPN. When it asks for permission choose 'ALLOW'. 12) After it downloads, open and run it. When it installs tap it. 13) And here you go! Open your Google Play store through Hola app and login through your previously stuck Gmail account! Install each and every update from there onwards. When it all completes, then you may switch Hola off. Bear in mind some apps are a bit buggy and may require Hola to configure, but after configuration you can always turn off Hola and use apps through your normal WiFi connection. P.S Insert your SIM now after this all by turning off your phone and then turning it back on. Glad to have helped. With love from Pakistan :) Wasalam!

  • Conversation speaker is ridiculously quiet. On max settings in quiet room barely you can hear another person. Also camera is very poor.

  • Ys

  • Galaxy J5 getting Android M 6.0.1 in pakistan

  • My j5 after update is charge very slow more then 2hours.and battery dying very fast .pls help

  • ot support 4g sim

  • I have samsung galaxy J5. This set is too head during charging. why so?

  • Someone said you can downgrade from Marshmallow to Lollipop. How do you do this? Do you have to do a factory reset? My phone is useless after this update - can't load the Facebook app and the internet is very very slow.

  • Hi..i got a camera issue here..everytime i open my camera or any camera app my phone will pop up charger connected even if its not connected to a charger..its very annoying..anyone can help me?

  • J5 does not support both 4g sims.

  • Installed new marshmallow upgrade yesterday in Pakistan. After that, cannot connect to any Google Service. Cannot even open Facebook in Chrome. WTF SAMSUNG FIX THIS SHIT

  • I've updated my j5 to Android 6.0 and now unable to signin Google account. Even after factory reset it's having internet issue too. Any solutions?

  • Hello all after updating j5 yesterday for 116.5 MB .. in notification bar i got wifi calling feature how to use tht ... any idea ??

  • No, J500H is only 3G. i own this model

  • Is J5 model number J500H support 4 G or NO????

  • Yes,volte and support to all Indian lte band.thanks for the j500f.

  • hi people i updated my phone j5 and now my snapchat wont work with wifi what do i do

  • hi guys.....i upgraded my Samsung J5 to v6.0.1 (Marshmallow), but after upgrading Google Play Service are not running even not opening............what to do now???

  • but you knew this... its the price point you need to review - best camera/phone at this price

  • I got update of MM in J500H (PK ver) but after factory reset only 3.5GB available out of 8GB internal memory without any New apps installation. Is MM takes more internal space then LP 5.0?

  • Bad Decision going on With J5 8GB Version. First of all the very poor quality of accessories(Charger, USB Cable, earphones) The most irritating part is memory. After getting 10 main apps your storage is full. Cant have my needs fulfilled.

  • hello everyone! i just got MM upgrade and everything is perfect as im done with factory reset as well. the only thing that i found after update and its bit annoying... device is getting charged slower... can anyone help or suggest to solve this out???

  • i got samsung j5h but tooo slow please

  • Wow i updated marshmallo j5H . Than factory reset. Now i have fast marshmallo on J5000h :)

  • After update marshmallo u have to boot factory reset than u ll got good speed

  • Same problem with me yar

  • Marshmallow update is very bad.. Lollipop is much better in performance.. Battery time and speed.. I advice you not to update it

  • I hv rcvd update today in Pak. But can't decide either go for it or not.

  • Does J5007 has the Marshmallow update ?

  • I have been using this Samsung J5 for the last five months and all I have to say is that the camera quality is truly impressive, even I captured some of the beautiful shots at lowlight (awesome). Overall, the J5 is elegant, sharp and great solution for the people at attainable price. I recommend this phone to my friends also.

  • like my battery...replace battery bro...i changed my battery 1 weeks ago.. battery price 1400 rupees

  • both front and back camera results sucks..result like 5MP back 2MP front :(

  • yes i have the j5 2015 single sim verson sm-j500fn and i upgraded to marshmallow 6.0.1 from lollipop 5.1.1 to my absolute regret!!! and this is a brand new phone from o2 3 days ago so if anyone is reading this update at your own risk but be warned it lags & freezes all the time and sometimes it's not even repsonsive and sometimes also crashes!!! so if i were you i would stay on lollipop 5.1.1 and NOT install marshamallows 6.0.1 firmware say no more..... 😠😠😠&#128­544;

  • There are several models, some have NFC, my J500F does not.

  • Ikr, so many whinging about the phones camera.. hello people its a MOBILE PHONE! If you want an better camera go pay even more for an actual camera!! Besides, the phone 13mp camera is really good anyway. Juessh 1st world problems aye :S

  • No update for such country

  • There is no fingerprint sensor in J5

  • My phone Samsung j5 .phone is good. But not show NFC service. Help me GsmArena team

  • this phone hang for 4g net..why solution???

  • yes you can . this model is not supporting to marshmallow. go an contact your local supplier . i also did it.

  • best ever phone used till yet

  • Can i downgrade marshmallow to lollipop? Please tell me

  • This is sexiest phone I have seen in such a cheap price nd performance nd fingerprint is awesome

  • update google play services

  • I have j5 2015 i still on lolipop any body help me iam in pakistan i have 3g dous sm j500h.

  • I could not agree with you more. The J5 is rubbish and not even cheap rubbish when you consider it cannot do so many things that even the most basic of phones can do, like screen mirror and run apps like compass.

  • Poor performance, display changed 4 times in an year, camera seeing blurred, no shake happened till but performance is too bad, never go behind this one

  • Can't download any application it shows download pending please suggest

  • Agree ! Camera is like 8 Mpx not 13... in low lighting is filming in 10 FPS... is constantly lagging... Buy something better , even SH , ( Galaxy s5 , S6 , Huawei P9 Lite , etc )

  • Jio sim works on SIM 1 only

  • "Whatsapp messenger relies on google play services which is not supported by your device". How do I resolve this error message?

  • You can use 4g on both sims, go to network mode and switch to 4g.

  • Yes I upgraded to 6 marshmallow

  • Doesnt wrk properly Hangs too much Net diesnot work in data Dnt update it

  • nice phone..i mean an excellent one..been using it for 10 months now and haven't encountered a single issue..although I've accidentally dropped it a lot of times.. battery is also good..the camera as well..13 mp is at its finest..thumbs up!

  • j5 is great,i using everything is super, no isues..only better is j7

  • My device not supported jio sim

  • such a great phone for this price... go for it...im using for 8 monts..not even a single issue :)

  • Ever since i buy this samsung j5 i have never enjoy browsing with it. Very slow, not smooth, complain of memory space, i went and buy 16g sd card slot in but still no solution. Though call quality is good what do i do?

  • Up and down volume key and lock key problem tell me freinds whats problem?

  • Guys how to i root my j5oof after upgraded 6.0.1

  • Call on one sim and call receiving from other sim ; No call waiting facility or not receiving sms alert Since this phane is doul sim

  • My device not supported jio sim

  • Just root your mobile and get uninstall app to delete bloatware and link2sd to move almost all apps to sd card. I am using my rooted mobile for more than 6 months. Much better battery life with greenify app.

  • JIO sim not working in my j5 primary slot but working in 2nd sim slot though only able to call through jio app and internet working ok bit slow but not able to receive call or msg on my jio sim. Anyone has solution. Note: i have rooted device.

  • After upgraded 6.0.1 my phone is running well its so fast .but I have one problem with this phone I'm not able to play MC4 why I cant if someone know answer then plz let me after all good phone Thanks Samsung 👍

  • battery back is too bad. phone getting hot without using any app. i charged my mobile 50% at 12:15 a.m and when i wake up at 8:00 a.m its already switch off......

  • its a nice phone, no issues at all.

  • third class company, i used karbonn smart s5 is better than samsung,very bad software

  • i have bought samsung j5 and j2 both are nice i dont have any issues on that phone thanks samsung

  • It gets very hot . I have reset my phone but no improvement was there but as we know j5 6 is a nice phone it also gets hot WORST PHONE

  • i love this j5 but i am prachise a geeoini

  • I Buy Samsung J5--3 Months ago but phone not good overheating touch not working battery backup not good .Dont Buy Samsung J Series any phone.

  • You will have to create some space otherwise it won't update. some of your apps and reinstall them after the update

  • Hi all. I wanted to ask did anyone get an update for j5 from 6.0.1 to ??? I am not sure should I let it update???

  • I bought a Samsung Galaxy J5 3 days ago and its the best grate cam not so much space tho but there is always SD card to give me more memory and also the SELFEY is sweet but i will be up grading soo to the Samsung Galaxy J7 or something higher but Samsung Galaxy are the best

  • Jazakallah. Samsung good job for mid range smartphone. 10 monthes I am using this phone. No lackings in this budget. Thanks Samsung.

  • how do I update? everytime system shows lack of internal memory. is there another way to update without rooting??

  • Hi, I am very happy with Samsung j5. I need small information. How can change my data storage internal memory to SD card. Please help me on this. Thanks

  • After upgrade to Android 6 (Marshmallow), the USB OTG stopped working - once a usb flash disk is connected, nothing happens, the phone does not even map the drive. Was the OTG functionality disabled? Is there a way around?

  • My J5 (J500G/DS)is so smooth and fast after Android 6.0.1 update. Love this phone. Using since long, never lags. Wish it comes with 16 GB ...but still happy.

  • most opten when i power on my phone it tells me "unfortunately touchwiz ui has stopped", and can't really figure out the reason for that.

  • J5 camera is not good....When I click photo is not so clear😬....I think I have to change this mobile....😕

  • OF COURSE.....!!!!What's new about it....Now often all mobile supports LTE (4G)... NOTE:SMARTPHONE

  • I've got the European version. Upgrade works perfectly. Although I had to rest my phone to factory standard to get rid of some bugs. Probably caused by having an old Android version (5.1.1) in it's memory. Anyway, I't a nice upgrade.

  • How is your phone working after upgrading to 6.0?

  • It's 4G or not?

  • can anyone facing the battery issue.. i purchsed it one week ago.. and fromtwo days, battery used too fast, like on 42% without used,my phone gets offf. .on 0 :(

  • J5 is best for me.

  • Waiting for marshmallow update in New Zealand.

  • There is already J5 (2016) with that specs.

  • yes, y'all should buy an alcatel, the best phones ever!

  • Don't buy samsung J5 mobile. It's having many problems specialy 13mp camera is not satisfactory. Buy other brands.that will be wise decession.

  • Samsung J5 camera is not good. It's not 13 mp .its same as 8 mp . I feel I am cheated.Really Samsung mobile phone quality is deteriorated. It's not like earlier. Samsung is also using poor quality of material.

  • Please All...Before you buy Samsung phone., check the price of display.... I buy Samsung J5 worth AED-510/----after 6 months display broken., replacement charges is Aed-360/-...really Samsung is cheating...so be careful before buying Samsung products.

  • Please All...Before you buy Samsung phone., esquire the price of display.... I buy Samsung J5 worth AED-510/----after 6 months display broken., replacement charges is Aed-360/-...really Samsung is cheating...so be careful before buying Samsung products.

  • oh thanks... thanks for prompt reply...hope you people updated regularly.....by software provider..

  • but why.....?

  • What can i buy for 10000.can i buy galaxy j5? Plse reply soon.......

  • I have bought this phone but it's inbuilt app are too much space. Music player problem mainly problem iternal apps space storage

  • There no update for such a country.. Thank u

  • Nice

  • still waiting for Marshmellow update in Pakistan....Please write me if someone knows about up-gradation in Pakistan region..

  • my son samsung j5 stop working the screen freeze.3 month since i buy it . noe i don't know what to do.? why doex it break easily .

  • I have bought this phone but it's inbuilt app are too much space. It's ram and internal memory should 2gb and 16 2gb respectively. Thanks

  • I have bought this phone but it's inbuilt app are too much space. It's ram and internal memory should 2gb and 16 2gb respectively. Thanks

  • J5 malaysia update marhmallow today.. Tq 6/10

  • How is j5

  • How is the j5 mobile

  • J5 malaysia update marhmallow today.. Tq 6/10

  • Is UAE firmware support Sbike mode and Ultra data saving mode ?

  • J 5 is not at all good while compare with other J series phones

  • Samsung j5 phone verry prblam phone upgread to the j5 modeal mobiles

  • Yes all have been upgraded to 6.1 mine already on the upgraded.

  • samsung j5 2015 is already a otg ready?

  • only one problem is the storage problem otherwise this is the best phone

  • my mobile model no is samsung j5, SM-500NO.is it upgradeable Lollipop 5.1.1 to marshmelow 6.0.1? PLZ PLZ PLZ REPLY ME ANYONE.....>>>>>>>

  • i m using samsung j5 j500no. my mobile battery drains quickly and over hot..plz fix it soon......othewise this mobile is awesome..

  • Use Samsung smart switch on your computer

  • its a big issue the storage...if there is a new update, to install it you have to delete all your apps

  • Same problem

  • im with u on that the phone a good battery life and the size is just perfect.................J5 :)

  • I am brought new j5 .....this is very hangful device. ....battery ....backup low....automatic ...phone switch off........

  • I'm disappointed about this model. The main issues I have are: 1 - The storage has to be cleared every time I want to install a new App and even when I just try to update an existing one. I have very few apps (less than 10) and I had to disable Microsoft apps (Excel, Word, ..) in order to free some space for my new apps. 2 - The automatic camera focus is very often not accurate making it impossible to take close pictures.

  • j7 is better..but j5 is good.realy good models..no heating, cameras extra...battery 7 houras on screen display...best

  • Me too :(

  • small is better ..

  • Can i know how can j5 better than j7??

  • This phone runs all apps like Chrome, Instagram, Snapchat, Facebook, and a lot of games like Asphalt 8 perfectly with no lag at all. For everyone complaining, I believe they may have the wrong phone model. You can easily buy a 64GB SD Card from the samsung area of best buy, throw it in there, set it to use that for apps and pictures and never have to worry about running out of storage space again. Samsung's website literally has multiple tutorials on how to do this, it's pretty easy, simple and straightforward and if you still have issues stop into a phone store and they can do it for you if you pay them.

  • An awesome phone . Great rear camera . Fast enough . Low levels of SAR

  • Worst phone i've ever had. Default apps take to much space and can't be moved to the SD card.you should write 1gb instead of 8gb internal memory..so slow poor performance...poor battery backup...worst phone ..never buy this phone..i am done with samsung..i will recommend all my friends not to buy samsung

  • Worst phone i've ever had. Default apps take to much space and can't be moved to the SD card, And can't move my images and videos to the SD card.

  • hi, i need help urgent my samsung j5 is not accepting my security lock code animore i have brougth it twice to the service center and they reset it and it works after a few weeks same problem again. can anione help get around this issue?? at samsung they charge me 4 bucks everytime it is getting ridiculous

  • my phones cpu overheats.. wheter I don't start my phone...but still it starts overheating..tuch screen is not working when I connect to charger

  • Worst phone i've ever had. Default apps take to much space and can't be moved to the SD card, And can't move my images and videos to the SD card.

  • When macedonia get the 6.0 does anyone know?

  • I recently bought a 32GB Transcend MicroSDHC Card but doesn't seem to show on my phone. What could be the problem.

  • hi guys today i recieved marshmallow on my SM-J500FN here in Sri Lanka. thanks samsung

  • Samsung J5 (2015) 1. Some of the App cannot be moved to SD Card 2. Too Many Unwanted Default Apps are provided, cannot be deleted not moved to SD Card 3. Has reduced the space on the device to 700MB. 4. How to create more space on the device with more apps on the SD Card

  • the j5 looks gorgeous and works flawless in day to day usage and the cameras and battery backup is also really good.

  • Updated the galaxy j5 2015 (j500fn) but there is no sbike mode. But overall its pretty good and better than lollipop 🍭

  • Will this phone work on verizon?

  • you might have many apps working in background and your mobile data might be turned on. i have overheating just when im connected to 3g, when i connect to 4g LTE it doesnt overheat. also on the battery problem, i noticed that deleting facebook and messenger literally halves the drain. if that doesnt help take it to a service, you might have a fake phone or a faulty battery. mine on 5.1.1 lolipop 1.06.2016 google security patch update worked for at least 24 hours up to 3 days on a single charge

  • i updated last night, my only downside was that phone worked like crap untill i updated google play services which hard because play store kept crashing for me, and for about 2 hours after update for some weird reason, like it had to adapt to the new system. now it works great. much faster than on lolipop. my only downside is that they removed unlock effects

  • I updated FN version with smart switch to MM. Phone was working like utter trash until i updated google play services which was in fact super hard with the crashes. After upsatung crashes stopped but phone laged like hell for a hour or 2. Now it works faster than on lolipop but right after update it was rely bad

  • After using for about 30 minutes my j5 become very hot and the battery drains fast.

  • You cant. Only way is to put phone in silent mode

  • J5_6 is a good phone to use.battery life is also good....

  • It is awesome ihave galaxy j5 it is very good and best mibie i ever seen never bu sumsung j7 but i like to have sumsung s7 edge is very good i thing is it good? I dont know i onle like s7 becuse s7 can go under water Artin kanani iran/tehran 11 years old

  • Update went smooth with smart switch. My phone is faster and overall perfomance has slightly improved. At first I had problems with google play store not updating and downloading apps but problem was fixed by updating google play services.

  • Something is wrong with your phone. The update android 6 improved my J500FN perfomance. Its faster and battery last longer than b4

  • I received the update on my J500FN 2 days ago and my phone is performing faster than before. Something is wrong with your phone if its slower after the update.

  • Can someone help me,i by this mobile a couple days ago and there is no free space on it. I installed fb,mesenger an few other application but now I wanted somthenig else and there is no more space on it. I also have 8gb memory card but...???

  • u have to wait..!! i think its released for some regions yet.. im from Pakistan and even i didnt get it..!! they will be releasing it soon in remaining regions.. i guess!!