Samsung Galaxy J7 Prime

  • Released 2016, September
    167g, 8mm thickness
    Android 6.0.1, up to Android 9.0; One UI
    16GB/32GB storage, microSD slot
  • 11% 44,870,836 hits
  • 687 Become a fan
  • 5.5"
    1080x1920 pixels
  • 13MP
    1080p
  • 3GB RAM
    Exynos 7870 Octa
  • 3300mAh
    Li-Ion

Samsung Galaxy J7 Prime - Specs

Network Technology GSM / HSPA / LTE
2G bands GSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 2 (dual-SIM model only)
3G bands HSDPA 850 / 900 / 1900 / 2100
4G bands LTE band 1(2100), 3(1800), 5(850), 7(2600), 8(900), 20(800), 38(2600), 40(2300)
Speed HSPA, LTE Cat4 150/50 Mbps
Launch Announced 2016, August
Status Available. Released 2016, September
Body Dimensions 151.7 x 75 x 8 mm (5.97 x 2.95 x 0.31 in)
Weight 167 g (5.89 oz)
Build Front glass, aluminum body, plastic ends
SIM Single SIM (Nano-SIM) or Dual SIM (Nano-SIM, dual stand-by)
Display Type PLS TFT capacitive touchscreen, 16M colors
Size 5.5 inches, 83.4 cm2 (~73.3% screen-to-body ratio)
Resolution 1080 x 1920 pixels, 16:9 ratio (~401 ppi density)
Protection Corning Gorilla Glass (market dependent)
Platform OS Android 6.0.1 (Marshmallow), upgradable to Android 9.0 (Pie); One UI
Chipset Exynos 7870 Octa (14 nm)
CPU Octa-core 1.6 GHz Cortex-A53
GPU Mali-T830 MP1
Memory Card slot microSD, up to 256 GB (dedicated slot)
Internal 16GB 3GB RAM, 32GB 3GB RAM
Main Camera Single 13 MP, f/1.9, 28mm (wide), AF
Features LED flash, panorama, HDR
Video 1080p@30fps
Selfie camera Single 8 MP, f/1.9
Video
Sound Loudspeaker Yes
3.5mm jack Yes
Comms WLAN Wi-Fi 802.11 b/g/n, Wi-Fi Direct, hotspot
Bluetooth 4.1, A2DP, LE
GPS Yes, with A-GPS, GLONASS, BDS
Radio FM radio
USB microUSB 2.0, USB On-The-Go
Features Sensors Fingerprint (front-mounted), accelerometer, proximity
 ANT+
Battery   Non-removable Li-Ion 3300 mAh battery
Talk time Up to 21 h (3G)
Music play Up to 84 h
Misc Colors Black, Gold, Rose Gold
Models SM-G610F, SM-G610Y, SM-G610M, SM-J727T1, SM-G610S, SM-G611S, SM-G611L
SAR 0.65 W/kg (head)    
SAR EU 0.40 W/kg (head)     1.40 W/kg (body)    
Price $ 115.99 / £ 139.88 / ₹ 11,500

Samsung Galaxy J7 Prime - User Reviews

  • damn 9.0 android update this phone is unstoppable .... may be most selling phone in j series

  • It is upgradable to android 8 only

  • anyone know's how to update into pie? OTA wont update.

  • This phone was launched with android 6, but can be upgraded to android 9? It got 3 major OS updates? How is that possible? It even is not a flagship.

  • GPS not working

  • u can download frimware 4m sammobile n flash via odin .oreo available in india

  • How?

  • I was wondering about that actually, like why would a budget phone get pie yet their flagship from that same year didn't get it? It'd make no sense

  • What do you mean won't get Oreo Update ? I have J7 Prime 2016 model and I got Oreo months ago.

  • where can buy this phone

  • I don't know why GsmArena keeps saying that Galaxy J7 Prime 2016 will receive Android Pie, this is totally false.

  • When will update andriod 9 pie

  • No one wants android 10 . Everyone wsnts pie strange??

  • can confirm thatl there is no update 4m samsung. yet there are ported Rom like blackbird 5.0

  • buy Xiaomi 2 volt charger

  • G610 is upgradable to Android 9.0? I don't believe that Samsung released a third major update for a budget device. They keep giving only two major updates in their phones (even on flagship). I think this phone has Oreo and nothing more. Anyone can confirm Pie on G610? Thanks in advance.

  • Please would you recomened apprioprait charger for galaxy J7 prime? Thanks

  • Hi when is android 10 coming to J7 Prime?? Gsm Arena?

  • no

  • Stop searching pie is not there for j7 prime .search blackbird 5.1 one ui port

  • No pie only oreooooooo

  • never

  • Where is it available, because I searched and found nothing for the galaxy j7 prime

  • one ui pie ??

  • One ui is already available

  • pie will update in this phne or not?

  • it won't get any further update let alone any pie or one ui.

  • When will j7 prime get one ui

  • J7 prime when will come pie update with one ui

  • 9.0 one ui pie

  • Can I play Fortnite on J7prime?

  • 2 amp*

  • J7 prime / On7 prime model no G610.. will not get pie J7 prime2 / On7 prime( new ) model no G611.. got pie since both old and new on7 prime have same name a confusion is created that j7 prime will get pie update but that is NOT True.

  • u can update to oreo .u wont face any issue. update is stable

  • Either u can take your ph to Samsung services center and get battery replaced or u can buy it online and take it to some local mobile repair shop and get it replaced.

  • Pie is NOT coming to j7 prime. j7 prime is 3yr old device .it already got 2 major updates. Dnt know y ppl are expecting 3rd major update . it will only get security patch now next few mnths

  • yes it confirmed pie is NOT coming to j7 prime

  • flash stock firmware via odin from sammobile.com

  • u will not be getting pie update from samsung .only option is custom roms

  • last os was oreo .recently got security patch. u need to replace ur charger , cable or batter. use 2 volt charger

  • never . it wont be update to pie. u cn use blackbird pie rom with karken kernel

  • Can replace battery.

  • when I get 9.0 pie update

  • Is there any update available for this phone?? I'm using it since 2 years now and the last update I got was in December 2018 also the battery takes ages to charge.

  • Had this phone for 11 months. Battery quit 2 weeks after warranty expired.. Won't take it back . still having to pay for it and then had to get another phone to replace this one. I was. Told you could and you. Couldn't replace battery. Seen some for sale. Looks like back could come off. Anybody have any information on this phone? Thanks

  • how can i update my J7prime to android 9pie?

  • I read some where some one flashed j7 prime2 (on7 refresh) rom on j7 prime.every thing worked except front camera .

  • google xda BlackBird pie custom rom.Flashing is for adv users willing to take risk . not for everyone

  • not working

  • Very good

  • Go for a custom ROM, I'm already running One UI in mine

  • 9.0 pie update please

  • Nice phone, haven't got much trouble in day today life, battery lasts one day for sure.

  • Give New vision

  • 9.0 one ui pie update j7prime please

  • Think chicken. Forget turkeys

  • Hey how to flash the turkey

  • Thanks

  • How can we update to 9.0 pie

  • why is it that Samsung j7 prime 6.0.1 here in philippines are no longer upgradable to 7.0

  • My Samsung Galaxy J7 Prime holds 64GB of storage, why isn't it posted up under internal storage in specs

  • Can my J7 Prime update to Abdriod Oreo 8.1. Any problem encounter after upgrade to Oreo 8.1. Please advise.

  • Gsmarena please tell ... j7prime pie update confirmed??

  • Gsmarena please tell ... j7prime pie update confirmed??

  • Hi, I have been using this phone for last 2 years. I haven't received pie update as mentioned in gsmarena description. Why?

  • Try now. VoLTE will work for idea SIM in the vodafone network.

  • PLS TFT display sucks. sAMOLED display is far more better.

  • My j7 prime only show "Emergency call only" in simkad 1...there no internet show...what can i do?are setting problem?

  • i am currently used my J7 prime smartphone buy my note 3 currently does not work anymore

  • Is there anyone who tell me about pie of this device?

  • nice phone i like it very much

  • True.

  • im also running oreo.

  • Good phone. I dont have the One UI update. Is it only available in certain countries?

  • I still not get any update in saudi arabia. I am using j7 prime last 2 and half year's.

  • BATTERY LIFE is way better after the update! I'm running Oreo 8.1 on my Galaxy J7 Prime. - Performance is much better - Great battery life - Video player has latest features - The quality of Audio output has increased - Faster fingerprint reading

  • The latest Security Patch is February currently for J7 Prime. I've flashed it on my phone since I'm not getting any updates after December patch for Sri Lanka (SLK). But now it's rolling out for other countries as you'll get it sooner I guess. Somone told me that the European countries get Samsung updates quicker generally compared to Asia. So I flashed the Turkey firmware on my phone. Country: Turkey (TUR) Security Patch Level: 2019-02-01 Product code: TUR PDA: G610FDDU1CSB3 CSC: G610FOJV1CSB2

  • There's still no official news about the One UI update for J7 Prime but GSMARENA tells that it can be upgraded to One UI 9.0

  • Hell yeah! That was real. I had 3 versions on my J7 Prime. And I never expected Oreo for my device. So lucky! Marshmallow 6.0.1 Nougat 7.0 Oreo 8.1 GSMARENA claims that the 4th major update available for J7 Prime. But there's still no official news about the One UI update for J7 Prime.

  • Try connecting a Pendrive via OTG. If it works then you need to Flash the Official Firmware for J7 Prime. And then try.

  • Seriously? Pie One UI updated confirmed for J7 Prime officially? Could we trust GSMARENA? ADMIN PLEASE CONFIRM IT!

  • Android Pie confirmed, just no Q

  • I use to transfer pictures and files from my phone to my computer, and now my computer shows an error code E0000225

  • 3 major update on mid-range phone??? Impossible.

  • In the sammobile page says that the galaxy j7 prime will not receive android 9. Who do we believe

  • What do u mean??

  • Bro how did u fix ur camera? I also update with oreo 8.1 and now camera taking very blurry picture.plz tell me how can i fix?

  • Pie update srilanka

  • No

  • My J7 prime didn't get any security patch after December, did anyone receive the latest updates??

  • Will this get android 9.0 Pie / One Ui?

  • why my led notification doesn't lighting if has new unread notifications ...after nougat update..plz help me

  • How many hours of screen on time you can get on 7.0 nougat battery life perfomance....im currently still on marshmellow and i always get around 5 hours screen on time... i just scared to update to 7.0 becoz i hate facing battery draining too fastt.sorry for bad english...

  • Not true. There's a chance the update for On7 Prime or J7 Prime 2 (both released in 2018) could work if flashed manually (which would be risky), but I don't think this phone from 2016 will get it officially. It wouldn't make any sense if a budget model got more updates than their flagships.

  • Gsm just announce that j7 prime going to receive a one ui update

  • Will it get Android Pie update?

  • I found this phone in my car that I haven't used in 2 years and honestly, I'm surprised it working at all. This phone has been and is still receiving updates by Samsung which is surprising to me. The battery life is trash as it seems like the software really works up the phone. The phone right now can be installed to Android 8.1. Removable battery is a huge plus though. I current own the G. Note9 so if anything, I'm gonna use the Prime for some business related stuff and also add a few games on it.

  • yellow patch is comeing on left side of display we purchase 3 piece haveing same problem even my friends also have same issue

  • I have been using j7 prime for almost 2 years, it was great but not anymore. Yesterday I put in on charge, suddenly it switched off on its own, now it won't switch on again...

  • Buy J7 Prime with 3gb ram and 32 gb memory me in tension this phone made in korean or vietnam or google please help us

  • Buy J7 Prime with 3gb ram and 32 gb memory me in tension this phone made in korean or vietnam or google please help us

  • M using j7 prime update oreo super fromsrilanka

  • FACING Volte issue on idea sim in roaming. I can't receive calls on 4g n/w . No volte shown

  • The camera looks that way cos it has been updated to the latest Android version which is not compatible with the camera. Anyone who intends getting a J7prime I'll advice u get it new and leave it at the factory version that came with the phone. U will enjoy crisp photo shots like ur using a flagship a Samsung.

  • I was enjoying my J7prime until one day when I updated it and boom the awesome sharp camera suddenly went bad, takes blurry pictures now* if you want to enjoy your phone guys do not update it...ok bye!

  • My secure folder is not opening

  • I have an SM-610M and it works perfectly since I received the update (8.1), I never had any problems. My build number is: M1AJQ.G610MUBU3CRK2

  • Buy two phones in amazon, one for my other for my wife, J7 prime, 64 Gb, G610F/DD, factory unlocked, both phones locked in "custom binary block by fap lock" by normal procedures (KIES / ODIN), the problem has not been corrected, even with the software downloaded from SAMSUNG, I appreciate who can help me, greetings from venezuela.

  • is the problem of oreo 8.1 solved ?

  • same

  • Same

  • Android 8.1 makes phone battery issue

  • Yeah bro same problem. how can I repair my phone?

  • I purchased a Samsung Galaxy J7 prime a year ago but after less than a year of using the phone I encountered an overheating problem. I immediately brought it to Samsung Service center in our area but according to technician, the motherboard should be replaced. Now, I'm thinking of buying a new handset of different brand.

  • My phone is auto rotated when i open any app and seting, But I have already off rotated seting, But it is rotated atomatic even rotated seting is off.,

  • You should turn off Notification Reminder in the Settings.

  • This is the worst update, I noticed in my whole life. My phone has become a piece of garbage. This way I will never buy Samsung phone in my life again.

  • give as an update for better performance optimisation bcz sometimes phone hang and slow charging so please fix it

  • Very great battery. Have been using for 5days now but have charged 3 times only.

  • update 8.1 after this mobile get volte problem.....pleas help us.....

  • Well it seems like some liquid got into ur phone, as a result damaging the charging system....

  • J7 prime fingerprint was working fine in nougat version, even when the screen is turned off it worked fine with unlimited attempts and if your hand or any finger touched the scanner while screen is off, it do not gives any incorrect attempts. But after oreo update, if, any of the finger or hand touched the sensor 5 time, a message appears saying that you have attempt 5 time your fingerprint incorrectly. The wrong attempts only works when the screen is turned on. Please fixed this issue in j7 prime after oreo update to use the fingerprint unlimited when the screen is turned off as before in nougat or marshmallow version.

  • Can I ask if how to update the samsung j7 prime into oreo?

  • J7 prime has multiple attempts for fingerprint when the screen is off, but the same has gone after oreo update. Now it attempts only 5 times even the dark screen or when the screen is turned off. Is there any solution.

  • How to update j7 prime to oreo my current is marsmallow

  • Definitely one of the durable and best feature phone back in its time. Even now, such features couldn't be found as a package in single phone such as dual apps , secure folder, apps hiding system and amazingly awesome its UI. Though the phone launched in 2016, its still giving updates in 2019 including 2 major OS updates.

  • That's weird, my phone got a lot faster and smoother after the oreo update, i feel like it was some of the best thing that happened to this phone

  • Just received the December security patch update.

  • Phone turn off by puting in pockets. Why?

  • My phone got more problem after updated to oreo :(:(:(

  • i can't play PUBG Game on this phone . when try to play it's going very laggy .

  • My phone always hang after update to oreo and I got to boost it everytime I open the phone or else I cannot received phone call..

  • Notification sound rings itself 15-20 time in an hour without any notification. Can anyone help?

  • My phone is not charging...its showing low battery temperature..and that to my phone is new..i hav showed in samsung service centre they are saying mother board prblm that to that is not the problem..they are telling lie....pls say me how can i fix my phone...its showing low battery temperature

  • love it. Dual SIM a big plus if spending any time in another country where you need local use and can pick up a cheap plan for a month or more. Holds power well although I am a low intensity user. Dropped several times , good as new although has a cover. Easy to use. has great power management system and a fast recharge. Apps chew up battery so keep to a minimum.

  • Runs 8.1 Oreo. Runs 1080p and under. Pretty good battery life I get averagely 2-4 hours gaming. Decently quick charging. Extremely durable. Back gets scratched pretty easily. Camera isn't that good can't catch details very well and it's all dark a lot of the time.. Got any quests about the UK Version just ask me :)

  • Yeah,have the same issue but its fine as it remained same for nearly a year so no big issue

  • Anyone having stutters when switching apps after android 8.1.0 update? Tell me how to fix it.

  • is it safe?

  • The reason is because the variants and regions, not every J7 prime is identically the same.

  • to charge your android faster, use an apple charging base. The specs for apple phones require higher amps, and their charging bases pump the "goods" (electricity) in faster. I figured this out when I once used my iphone charger on my android devices. I never looked back.

  • Dear J7 Prime users , Please DON'T upgrade your software to oreo 8.1.. There are very few new features on the cost of bugs. Major problem is: Faulty battery percentage indicator. Smartpgone suddenly poweroff even if 40% to 50% juice left in your battery. Battery percentage drastically reduces to zero percentage within seconds.. These are my experience after upgrading my device. Now choice is upto you , wheather to upgrade or not. Thank you !

  • What do you mean didn't all phones got oreo

  • I love it, since 2016 I'm using it and it's still new. In November he received Android Oreo 8.1.0 and it works excellent. No doubt a battle smartphone!!!

  • How come my J7 prime cannot detect 5G wifi?

  • Just received the December security patch update. It's good to see Samsung giving updates to its older phones.

  • Because it didn't receive oreo update, unless you learn how to root and stuff

  • Why my j7 prime didn't receive Oreo update ? Can Anyone explain for me ?

  • Is there any option for lights on for back and recent keys?

  • Hello guys! Let me know if there is an option for vibration feedback for recent and back keys. TIA

  • One of the reason it's taking long time could be that your data cable is a bit old, should try anew one

  • this phone is very good for a daily use. after 8.1.0 update battery performance slightly improved. only bad thing is recently i needed to use a app for work but app did not started cuz it needed gyro. not a serious issue but i wish it had gyro.

  • Guys, i am confused which phone to buy. I am getting a really good deal on j7 prime (3/32gb) but it doesn't have gyro, not that i use it very often but still i feel it's absence would be noticeable. Yet i like the handset if i ignore this fact. On the other hand i am getting Redmi note 4 (4/64gb) at even lower then j7 prime, which has bigger memory, battery and gyro support. brand vs specs, which to buy?

  • This phone is essentially what every phone should be! I've been using it since 2016 and now, 2018, I'm still rocking it. The battery is still fine, never had a problem with this device! After 2 years, 3300 Mah battery still charges a little over 2 hours. I love this phone! Not planning to change phones yet. May for the next two to three years. This is how great this phone is.

  • Received the November security patch today.

  • Good Phone. Suitable for Medium users like Office Professionals. Camera is not up to mark. Supports many banking apps with gentle speed

  • You need to change your battery..

  • I just noticed today my j7 prime oreo takes too long to charge... it was at 20% so i put it to charge at 5.30 and at 8.30 it was still 75%...what to do plz help

  • using for almost 2 years but still working very well.

  • I have the same issue and the wifi module on this phone isn't good. It loses signal when my other phone, at the same distance away from the router, still has it

  • My J7 Prime also has WHITE spot near top right corner. Maybe light bleed?

  • I will use j7 prime now 1 1/2 years But Not Has a White dot in display

  • i have J7 prime 32 GB model SM-G610F with baseband version G610FXXU1API4. my device in not up gradable to 7.0. i tried many time but no success.

  • nice mobile

  • Countries In Southeast Asia region got Oreo 8.1 update with only August security patch. Why ?

  • hi... i have mine... the battery last pretty good. I have disabled all the useless bloatware... and mine last about 16 hours - 20 hours. with wifi and browsing. I have not used it for games hat much. my husband's last aroun 12-14 hours. he plays, mobile legends and all other games.

  • oreo update now in egypt

  • Battery Problem?

  • Can someone tell me how do I stop apps from starting on boot. I swear I saw an option to allow or revoke startup permissions for apps. J7 Prime on Samsung Experience 9.5, Android Oreo

  • ave the Galaxy j7 prime. My problem is that when I am on a call and I receive another call, I get the notification beeping sound, and the person I am talking to also hears the beep and becomes aware that someone is trying to call me! The person I'm talking to should not hear the beep or know that I'm being called by a third person!

  • yeah got the update here in nigeria today

  • Finally the upgrade hit East Africa, downloading it now in Tanzania

  • my phone don't allowed to download it permission

  • Average selfie photos, not good

  • Oreo now available in Kenya

  • My phone when he is in nougat stop charging at 92% then back to 88% and when i update to oreo the issue of charging is not clear when the charge become 91% or 90% he back to 86% then stoped and slow charging ana when he is 90% its go to 100% in minute i try many chargeur and wipe cashe...factory reset and not clear...Someone help me what to do and how to solve this problem please This issue is just when i charged my phone on low ..%..the charge after 80% done 300 and 280 ampere ..the charging go back My charge is original my phone is j7 core but the j7 prime have this issue What i can do ti fix this ????????? Please help me a sollution yo fully charge with no back charging

  • No i'm from north africa and i didn't receive it yet

  • never buy this phone, wifi disconnecting problem.

  • I do all this wipe data...factory reset...changin the cable and the chargeur...and same probleme

  • after updated to Oreo, I feel mine runs smoother.

  • shut off your phone, then hold down the home button with the power button and the top volume button at the same time for like 5 seconds, when you are then click clear cache partition, make sure you push yes after that restart it and see what happens if you keep having the same problem u will have to factory reset ur phone, i hope this helps...

  • What new features? They just changed the UI

  • Just updated my phone to Oreo 8.1 with Samsung experience 9.5 got lot of new features in the camera. Thanks Samsung.

  • Updating my J7 Prime to Oreo.

  • Anyone got Oreo in Africa

  • Anyone got Oreo in Africa

  • My phone when he is in nougat stop charging at 92% then back to 88% and when i update to oreo the issue of charging is not clear when the charge become 91% or 90% he back to 86% then stoped and slow charging ana when he is 90% its go to 100% in minute i try many chargeur and wipe cashe...factory reset and not clear...Someone help me what to do and how to solve this problem please This issue is just when i charged my phone on low ..%..the charge after 80% done 300 and 280 ampere ..the charging go back My charge is original my phone is j7 core but the j7 prime have this issue What i can do ti fix this ????????? Please help me a sollution yo fully charge with no back charging

  • Updating to Oreo in Srilanka

  • Hello! Has anyone in Africa, specifically West Africa got the Oreo update? Thanks

  • My phone when he is in nougat stop charging at 92% then back to 88% and when i update to oreo the issue of charging is not clear when the charge become 91% or 90% he back to 86% then stoped and slow charging ana when he is 90% its go to 100% in minute i try many chargeur and wipe cashe...factory reset and not clear...Someone help me what to do and how to solve this problem please This issue is just when i charged my phone on low ..%..the charge after 80% done 300 and 280 ampere ..the charging go back My charge is original my phone is j7 core but the j7 prime have this issue What i can do ti fix this ????????? Please help me a sollution yo fully charge with no back charging

  • Finally oreo update have come to Malaysia

  • Still haven't received Oreo update in Indonesia (G610F/DS).

  • When will android oreo update come to J7 Prime in Malaysia?

  • India, Bangladesh, United Arab Emirates, Saudi Arabia, Sri Lanka, Nepal, Turkey has got Oreo 8.1 :( So when will Indonesia, Malaysia, Singapore, Vietnam, Thailand, Philippines get updates too ?

  • Anyone knows when will the upgrade hit east Africa ?

  • Wt abt ur battery bro

  • Battery drains faster after oreo update

  • Please those in UAE that have upgraded, are you able to use the Secure Folder and is your Samsung Pass still working? I upgraded mine, its now giving error message that my phone is flashed and therefore Samsung Pass can't work due to security reasons,but I never flashed my phone at all.

  • Please those in UAE that have upgraded, are you able to use the Secure Folder and is your Samsung Pass still working? I upgraded mine, its now giving error message that my phone is flashed and therefore Samsung Pass can't work due to security reasons,but I never flashed my phone at all.

  • This behavior started right after de update? If not, looks like a problem with your battery...

  • When will J7 Prime get oreo update in Malaysia?i was waiting every day for the update...

  • My phone Galaxy J7 Prime (Indonesia - G610F/DS) has been flashed by India Firmware using ODIN. And everything is working well. From Android 7.0 to Android 8.1.0 based Samsung experience 9.5

  • who said you to buy samsung.

  • Hey, i'm from Nicaragua and i just got the oreo update for this phone, but now it's battery drains way too fast and when i plug it it goes from 0 to 100% charge in 5 minutes, works normally until 50% where it starts to do weird stuff before turning off, anyone knows why?

  • Can you install the game tools in your game launcher? cause im having a problem with that

  • Samsung J7 Prime is upgraded in 9.5 oreo in UAE and my cell is upgrade now it's so smooth and awesome

  • India, Saudi Arabia and United Arab Emirates has got updates to Android Oreo 8.1 for bug tester. So I think other country will get updates too. Soon.

  • middle east brand not have update yet only india brands are lucky to have oreo

  • what about battery life??

  • When will malaysia get oreo update?

  • Do you know why the model SM-G10F/DS is not able to update to android 7.0

  • and your country is .. ?

  • J7 Prime is now updated with oreo.......

  • Yeah. Oreo is good and smooth. it has new features and new interface too..

  • Anyone when will oreo rollout for J7 SM-610F in East Africa ?

  • Worst phone ever, below 20k dont prefer for samsung , above 2ok its good, if u r looking for below 2ok go for mi, oppo, vivo , honor

  • My J7 prime got Android Oreo 8.1.0 update last week...but the interface of Android Nougat 7.1 was much better than Android Oreo 8.1.0

  • now my phone very smooth and call recording option available without any software. thanks to samsung india

  • When I get Oreo update in SM-G610F ? MY Mobile from DUBAI and Now it's in India..

  • Hello people..... is upgrading j7 prime to 8.1 oreo good ?

  • Oreo update for SM-G610M ??

  • May be three weeks after India.

  • When will oreo update come to J7 prime in Malaysia?so late...i was waiting every fay for the oreo update

  • SM-G610F updated to 8.1 oreo and phone super smooth, camera is even better....thank You Samsung

  • and your country is ?

  • J7 Prime already got Oreo

  • No...bro..I can't gt update....

  • battery backup good,then stylish look

  • No New Features in Oreo... India

  • don't update to oreo it is worst...the battery will not charger...it show wrong percentage of battery life...automatic switch off....horrible plzz don't update u r device

  • already got bro

  • sm-g610f oreo update in india ?

  • yes bro same problem

  • When will SM-610F receive Oreno in East Africa ?

  • Hello ..after updating my j7 prime to oreo ..the battery percentage on the display is not decreasing.it stays the same .can u please find out?

  • Any idea about when is oreo update rolling out in UAE region for j7 prime?

  • So, when will Galaxy J7 Prime get Android Oreo 8.1 in Indonesia ?

  • battery not good

  • Yes . I have buy this one week ago 30 sep

  • Hi, is your model SM-610F ? What's your location

  • My j7 prime has been updated with Oreo 8.1 and samsung exp 9.5 ....plz update your details in specifications of j7 p

  • Hi! Why is that? That this phone is very lag yet it has 3Gb RAM? And I only have few applications??

  • Worst phone hanging problem just after one month of purchasing

  • When will J7 prime get oreo update in Malaysia?

  • My complain about the upgrade of J7 Prime here in the Philippines is that they are not upgrading their J7 Prime not like in other countries the F Variants they have already received Nougat and Oreo update... Such a poor service and upgrade of OS here in the Philippines... Samsung should be aware of the situation here in the Philippines that they are not upgrading their j7 Prime while in other countries they have already Nougat and Oreo update...

  • Pls tell me about the new features...

  • Yes jio sim working 100%

  • Its really really good. No issues after update. Lots of new features.

  • j7 prime will jio sim work or not

  • Can anyone please tell me oreo version is good or not anyone experience this version?

  • Finally oreo 8.1 with UI 9.5 for j7 prime rolling out in india. File size 975.17 MB.

  • Mine is working perfectly. Maybe you should get another phone of yours.

  • Galaxy j7 prime after update not charging in my car with USB Not anymore please fixed and charging to slow Thanks

  • Snapchat application is the worst one which a human being choose to install on this phone , as a user of this phone i could not record more than 10 seconds even i used to record 60 seconds untill the update 10.19.5.0 i need your help

  • This phone eventually showed it's true colours. Can't even play pubg without lagging. A device like moto e could play that without any trouble but not this. I thought samsung has produced a great device but this phone sucks.

  • J7 with 3gig ram is economically priced and one of my favourite phones i purchased. Of course there's faster phones out there but in its price range its tops.

  • Is it good to buy j7 prime now?

  • I cannot install service on my Samsung galaxy J7 Prime

  • The J7 just got Android Oreo on t mobile/metro pcs

  • Anyone experiencing this power saving mode problem with their j7 prime? Okay, so my j7 prime phone is working very well even tho I've been using intensively for a year now. However there is one problem with the max power saving mode. When I turn it on, it's fine and phone works well and saves battery but when I turn off the max power saving mode it seems to be turning off at first ( the screen of turning off max power saving mode appears) and then after the operation of turning it off is completed the phone restarts into emergency mode for some unkown reason and I have to click on turn off emergency mode more than once to finally turn it off. The other problem is that the moment I turn off emergency mode and after the phone restarts into the normal mode it reads only 1 of my sim cards and not both so I have to restart the phone again in order for it to read both cards. What is the reason of this max power saving mode glitch and why does turning it off automatically causes the emergency mode to be turned on? Mind you the last time this happened my phone had aroud 20% of charge and I only used the max power saving mode for like 5 or 6 times since I bought the phone.The problem only started to happen this week. Previously I had no issues with any of the power saving modes whatsoever.

  • very nice and friendly design, also high performance, i used it with heavy work and much of saved file, downloads, much and much, its not crash, high performance nice screen experience, i loved it. also i recommending it for you very strong(Gold color is mine), but black one is not nice...

  • Is it good to buy in 2018??

  • This Phone display is worst...!

  • Totally worst nightmare. I bought this phone at june 2017 and totally disappointed me. What did i love about this phone 1. It gives me full hd 1080p display 2. Samsung software like samsung themes samsung members give me lot of good service 3. Battery life is just ok only Cons 1. This exynos 7870 is too weak . Although it has 8 cores. It still cant handle some apps to work smoothly. 2 This phone is powered by Mali gpu and it is definitely weak af I play some games that not so graphic intense also suffer some fps dropping 3. 3gb ram is not enough for nowday. Normally the system consume 2 gig and only 1 gig left 4. Camera is sucks. Cant focus when it is near to the target 5. The phone screen give me nightmare . If u have play some fps or moba game, there is a joystick for u to move and sometimes the screen cant detect my finger and causing the joystick stop working. 6. This phone only support 2.4ghz. 5ghz does not works. Even 802.11n also not working in 5ghz wifi. On 2.4ghz band i only manage to get 50mbps up and down. 7.this phone didnt provide night mode and causing my eye strain at night time. 8. Android 7 in this phone is suck. Sometimes when i open my phone, there is some bugs on the screen setting . I just cant control my screen light intensity. It just set to max when it is open. Fking annoying and harmed my eye. Although i reported to samsung many times, they still havent fix it until now. Next time buy samsung phone advice If u going to buy samsung phone for gaming , i strongly recommend u buy the snapdragon version rather than the samsung exynos one . Cause the snapdragon gpu (adreno) is more better than the Mali gpu. Save ur money for samsung high end flagship , their mid range is sucks and not worth for the money. If u buy mid range phone , i will recommend u to buy the XiaoMi Huawei and Oppo. This J7 prime is really a worst phone i met, even the old phone Grand 2 atleast support 5ghz band wifi and i can play any game without having the screen detecting finger problem. From: A samsung fan

  • Is the battery removable or internal.

  • Galaxy J7 Prime works just fine without lags or errors only until it runs on Android 6.0 Marshmallow. Android 7.0 Nought is good when it comes to an OS. it has new features which are useful But, if it's causing lags and battery drain on a device automatically it'll become useless. So, my advice is not to update your phone to 7.0. As far as you stay with 6.0 , you'll experience the smooth flow performance in J7 Prime. This device is good. And it's cheap too. Such a good mobile for lite users.

  • it's a wonderful phone with great performance, very cheap... just love it

  • What? Really? My j5 prime has oreo

  • My j7prime intermittently loose the Wi-Fi connection. How to fix it?

  • Galaxy J5 Prime (2016) get android 9 in the UAE a couple of days back. What about Galaxy J7 Prime ?

  • Galaxy J5 Prime (20

  • everything ok untill now

  • I cant update my j7prime to nougat

  • its pubg

  • Oreo update

  • T Mobile Said it will get an update to oreo

  • Is it upgrade to Oreo 8.0???

  • Me buy j7 prime Jan 2017. No such problem like many here posted. Maybe no own phone in real life.

  • I bought this cell phone right when the Huawei released it mate 10 lite so i was confused as to which cell phone should i buy the mate 10 lite or samsung j7 prime but unfortunately i bought samsung j7 prime which was the worst decision of my life because this phone it laggy, it is slow and it lag extremely while playing game even the small ones, on the contrary I have used mate 10 lite it is the best phone in performance whether it is camera or CPU or GPU in this price range

  • 8months using it. It's lcd would just turn off and I would have to restart it over and over before it works again. Very frustrating. Waste of money

  • Where you from, John?

  • Update to nougat via Odin, in Sammobile.com you will find the stock firmware and the region. Do it at your own risk. If you aren't sure about doing this, forget it.

  • thats weird my wife has a j7 prime and its being updated to nougat since last year and i heard it will be updated to oreo as well hopefully in december

  • Pubgy is very hanging

  • Using it from last 2 year niether hanged ,slow , not a single fault in hardware and software ,always working like i had bought tommorrow , wet in rain , droped many time but always working like h lion baby. Lv j7 prime

  • Yes

  • I bought this J7 Prime when it was first introduced in the Philippines on 2016. Fast forward, everything works fine. Still looks like brand new.

  • I am not agree with this remarks, I am also the use from last 2 years but not a single time face such problem.

  • I just had my software update but my Android is 6.0.1. Still marshmallow. I am in the Philippines.

  • I recently bought a brand new SE edge+ for $280 and it can give the latest flagships a run for their money. Although it's an old flagship but it's one of the best looking phones Samsung ever made, so fast and responsive, big screen for watching movies and playing games with stunning camera.

  • Why App not move to Sd card.I think we can not move app into sd card in this prime set?

  • Best phone i had ever, my first best phone was a s4 mini; before and next phones were crap until a J7 prime came to my hands. A thing i'm not sure to do, is to update the software, a few days ago, appeared me that notification asking for update; is it recommended? Does it make troubles? Thanks in advance.

  • Good idea, thank you

  • This phone is, at most, reliable for calling, texting, internet browsing and entry-level gaming. If you're into moba, not the best phone. In fact, the wifi keeps on disconnecting if someone else is playing moba with you. I bought this phone last year May 2017. At first, it was ok for several months. Problems occured when I started playing moba games. I thought it was our wifi but I have another phone (XA Ultra) and it was just fine. It just kept on disconnecting. Very frustrating. another problem is that there is a white spot on the upper right corner of the screen. It wasn't there before, well obviously I wouldn't have bought it if there were. It slowly showed up last December 2017. If your background is white or light colored, it's noticable. Now, August 2018, even on a dark color, it can be seen. I have read some comments that they too have the white spot issue on their j7 prime. Another issue is the camera. At first, it was magnificent. Now, it's sort of garbage in my opinion. So if you're thinking of buying this phone because it's cheap... don't.. not worth it.

  • This mobile front camera is not good and No clear .. Night Time back camara also not good poor i'm Dispointed Mobile working is good

  • same problem with mine

  • Do not update your J7 prime to latest version. My phone keeps making noises which I don't know comes from which app. The apps keep failing . Pity before the update everything was fine. I think this is how samsung forces you to buy a new phone.

  • J7 Prime (2017) is best Device I ever bought.

  • Hi guys i have battery problem j7 prime while 20 percent battery suddenly drain after 1 minute to 1 percent .can you suggest any solution 😐😐

  • I have J7 prime and i felt two problems in it, 1) doesn't have compass sensor, 2) its main camera's resolution is very low.

  • buy a pc for PUBG

  • Does this phone has VOLTE?

  • First of all hanging issue is a universal problem of any Operating System. I remember one of my old friend who was doing a Linux course and when his instructor said that Linus cant be hanged like Windows, he tried a lot of stuff together and the system got hanged and crashed. As for J7 Prime, you must clean the cache memory regularly by using Device Manager app. also if possible boot in safe mode and try cleaning the Cache from there. And if you do multitask, make sure you are not using all the RAM. The app combination is user specific and makes sure it is good for both the user and device. Last but not least, don't keep useless apps as they take both ROM and RAM, and in time slows down the device and ultimately hangs/crash the device. My advice is for any Android device, not specific to them. I am doing them and never faced any hanging issue till today.

  • i have j7 prime and while playing pubg it get hot while my friend have old phone and play without getting hot ... and i have update sowftware and i wipe all cache and still get hot ..,,, any soution

  • Instead buying new mid range phone Just buy last year flagship second hand... You won't regret This is terrible phone for 220 euro s7 edge 2hand cost about same money

  • It must be fake one

  • It is the worst Mobile, I have ever seen in my life. We buy 3 Mobiles j7 prime. They hangs every time. Worst Mobile . Don't Buy it.

  • Hi guys can someone tell me what was the update. My j7 prime updated but i dont know what was the update about was it just the security patch?

  • Really

  • No. J7 Prime is not in the Samsung Oreo update list.

  • Same.

  • Android oreo update confirmed by samsung. Expected date 18 December 2018.

  • J7 Prime I Am Using 2 years but Still Is Superb Working Like A New Phone Fasters Fingerprint And The Battery Also Superb.

  • My J7 is become no signal. But it can detect all sim I will input. Already reset software. IS the signal cable parts of J7 PRIME is together with tje motherboard? Or it is replaceabl parts? Thank you.

  • Can someone tell me how to/where to update os of this phone? Thanks.

  • Press the "Vol down" + "Power" button together for 10 seconds. Your device must restart.

  • Phone , after update the touch screen is not working. what can I can I do to restart.

  • Same problem to my bro phone I just install cm security nd clean master now that issue not happen in my bro phone... U can just try nd feel good

  • My dad had this happen on both the last phones he has had and his current tablet. He either would not fully charge it when he first purchases them or removes the charger too early on the first charge. All 3 times i have fully fixed it by running the battery to nothing and then charging it to 100% fully charged. It should in short 'guild' your battery to where it should be at 100%. It's most likly reading 70% as if it were 100%. I hope this made sense or helped.

  • My phones gets off when the charge is 30% and after plugging to charger it starts with 0% charge . How can i resolve this issue?

  • Whenever I umlock my phone by swiping it opens browser how to get rid of this issue ? Any one please guide.

  • Hey guys, hope everyone is doing well. As for me, I was little busy with my some real issues with my life. So, I was absent from the Forums. Anyway, there is a good news and a bad news from me. The bad news is my 17 months old J7 Prime died on 8th July. I was playing some games and it got a black screen of death. This is the second time it happened to me. A few weeks ago, it happened the first time and I have to press "Volume down"+ "Power" button to disengage the battery and do a soft boot. That time it worked. But this time nothing worked, I pressed every button on every possible way. But it didn't work this time. So I visited the service center after a day and checked my device. They told me both motherboard and display unit is dead, and there is nothing they can do except changing them with a new one which will cost 9000/- Indian Rupees or 128 American dollars. The deal is not good for me, as first there are some good new better devices there in that price like Honor 7A etc and the second thing is the 16 GB ROM is filling up and I have to juggle between my important apps which were a pain. So, I decided to say sayonara to that old but beloved reliable device. As for the damage, I felt regret as I was using a tough rubberized back cover from last 7/8 months with it and like other plastic devices of mine like On7 Pro and S7392; it fell from my hand because of my stupidity, bad luck or carelessness. Enough of the bad news. So, now time for the good news. The good news is after a couple of days of research I have chosen 2 new devices to replace my old dead device. First on is J6 and the second one is J7 Prime 2. I bought the second as it is 1000/- cheaper than the J6 and 4000/- then the J7 Prime. Also, it has all the great features of J7 Prime plus 32 GB ROM+ 13 MP front camera+ Face recognization unlock feature+ Brixby Home + Smart Things app and lots of small new features. So, from now I will be active in J7 Prime 2 forums. So, the lesson I learned 1) Never use a tough rubberized back cover again 2) a metal body device can be damaged more than a plastic body phone 3) Don't repair a dead device, but replace it with new cheaper but powerful device. Regards guys.

  • Did you update the app? Or try another otg cable? My mobile has indian rom and it supports otg

  • I think ever one has it. This doesnt come wit fast charging. Maybe you can purchase a fast 2.1 amp charger. I have a fast charger and it still takes 3 hours to fully charge

  • my j7 prime does not connect to otg usb how i connect usb to my phone

  • Got a 204mb software update to indian version. Am i early or late?

  • guys i have a j7 prime and am facing this issue whenever i charge my phone it takes a long time to charge it takes like 2 hours and a half to reach to 88% then it takes like 1 hour more to move from 88% to 95% so it takes like 4 to 3 hours and a half to reach to 100% can someone help me with this please thanks in advance

  • agree n/w quality not up to mark

  • Install Airdroid on phone. ...OR... Install Shareit on your PC.

  • This phone can actually shoot 4K. Download Open Camera and press settings icon, press video settings, scroll down and enable "Force 4K UHD Video". The difference between the quality is night and day when you zoom in after recording. (Tried this on my SM-G6100)

  • Great phone every thing is great i have this phone since last 17 months. Only camera is not good.

  • Prime is always the best option

  • Network issue. Network problem compare other phones any one suggest me

  • June Security Patch Update Received In India. Size 204 MB.

  • I am using this mobile phone since they released it Pros: Gorilla glass. Build quality is good. I dropped this phone for like 20 times but not even a scratch. Water resistant but they have no certificate. Battery life is better . If you go to scial media apps and use games like car games you can use it for like 7 Or 8 hours. Cons : Camera is worst. It is 13mp but feels like 5mp. Also the ram is 3gb but you can not multi task. You cant open apps mre than 3. Older the phone becomes it will become messy. Also mobile heats a bit. And the phone restarts it self. Phone doesnt get updates anymore. Advice : Good mobile to light app use and the build quality is good you dont have to worry about dropping.

  • Recieved June security patch update in india . Size 204MB

  • I've installed Lineage 15.1 ( oreo 8.1 ) . Faced a lot of problems, VOLTE not working , screen time delayed etc etc. So downloaded Nougat 7.0 from sammobile and now everything back to normal .

  • yes i have the same problem

  • Which one is better, the J7 Prime or the J5 Pro?

  • Custom roms are Highly unstable Will decrease your camera and battery performance. Will trigger knox Stock rom is lit. Use it .

  • i need to transfer files from phone to computer but the USB teethng is greyed out. how do you activate it. urgent thank you

  • j6... amoled screen with 18:9 but smaller battery

  • I bought this phone last year, May 2017. First, before you buy, check the upper right corner to see if there's a big 'ol pixelated white circle. Search for it on google. Evidently, this phone has 'em. It only shows if the background is light colored. Second, if you're into moba or any online games, this phone is not for you. No matter how fast your internet provider is, this phone's wifi sucks. Okay, enough with the bad stuff. Let's move on the good side. The battery is good, using the brightest settings while watching youtube, this phone will give you 4 hours of battery or 3-4 days if you only use it for texting. When you're playing a game, battery doesn't heat up that much. That's it.

  • i am using this phone from last one year Pros : Build quality is really very solid. Battery last longs for a day very easily. UI and phone is pretty smooth Speaker quality is fine Cons: Camera is worst Totally worst after 1 year of usage Audio quality from headphone is disappointing Sometimes restarts by itself Overall main problem is camera as it is really disappointing back and front both otherwise phone is perfect.

  • In Malaysia.

  • In india or ???

  • Can anoyone provide a step by step on how to install a custom ROM ( Oreo ) on J7 prime SM-G610F. Thank you

  • Received the June security patch update today.

  • Excellent,no issues durable j7 prime everything is ok,highly recommended to everyone right price to excellent performance

  • Samsung does not upgrade j series in the philippines which sucks

  • J7 pro is best (but just dont update)

  • Any future updates for this phone?? I haven't seen any after the April security patch, actually Samsung sucks as the updates are nowhere near even with the flagship devices.

  • How to use finger sensor in j7 prime

  • Actually I had a question. Does 128 gb memory run smoothly on j7 prime or are there some problems?

  • Is j7 prime best or j6 best ?

  • Front glass of my phone broken... but cost is very high...for this COMBO glass...

  • My phone works smotlhy i can open my lock easly with both hands finger

  • Seriously because i never tried my phone is it j7 prime water resistant ? Accidently if phone droped into water it will not be dead

  • Galaxy j7 prime is my best hp ever so fast and touchy finger print sensore works faster than other hp😗😗😗

  • check xda-developers.com

  • no nougat update in the phils. you would need to flash a rom for f variant to get a nougat version. im from the phils as well and thats what i did. samsung will not release any nougat update in phils.

  • Only problem 7.0 android not available...pleas gide me..

  • i know a phone that is so nice...anybody here who have tried CHERRY MOBILE? or SNK? really nice phones and cheap... :) heheh

  • Android 7.0 is a disaster DO NOT GET IT ON THE J7 after the update the touch screen is unresponsive and when playing games it gets you killed alot

  • The indian version got the nougat update before like 4 months ago. Ive been using this phone for 2 years. Its sometimes water resistant. Dropped like 10 times and nothing happened. Best for a budget phone.

  • still no nougat update for J7 prime in Philippines.... grrrr... *#&??!..

  • highest graphics of pubg is not available in j7 prime

  • Thats ironic my j7 prime is manufactured in Vietnam and im still waiting for nougat and iv been stalking sammobile and live samsung updates still no nougat

  • Through email?

  • Its no available... samsung said its no longer available.

  • Samsung J7 Prime cannot be upgrade to Android Nougat.

  • What? Your J7 Prime haven't had the Nougat update yet? I'm in Vietnam and it already updated like 8 months ago

  • everytime i try to update from the settings, nothing is happening. it says my phone is already updated. but its still on marshmallow

  • is the update for nougat already available here in the phils? can anybody help on how to do it?thanks

  • I face a problem with fingerprint any one can unlocked with his finger any solution please

  • Wait for the update and i am sure you will not face problem after nougat update.

  • And the main problem is this phone is expensive and i expect a great performance in gaming at this price point

  • Service center is not responsible for updating our phones I emailed Samsung about updates but they know nothing about the release date

  • So thats it.. the main problem is that your device is still on marshmallow you should go to the service center for this problem.

  • I played pubg and i can notice a lag and occasional touch problems The issues here is you guys already got nougat and some j7 prime (g610y) users is still in marshmallow just like me

  • No seriously i am using this device since 9 months ago and i have never face any problem even not a single glitch in this device and after its nougat aupdate now its running more smoothly yes there is some lag in some games around 600 mb games but face no lag in 2 gb games which i have already told you and that is my observation you should take your device to service center to resolve these problems.

  • There are alot of complaints about this phone some of them said that their touches are not registering because of lag

  • Then you have buy a faulty device because mine j7 prime and many others are not complaining about gaming.

  • This phone just cant handle any medium graphic games

  • Samsung did'nt optimized this device fully for gaming but i am sure future updates will resolve these problems.

  • Yeah there is little bit lagging in some games but the thing which i had noticed is the game around 500 to 600 mb games are lagging littile bit the the games like 1 gb or above 2 gb is running very well like ashplt 8, injustice etc

  • Yes. Its fuvking lagging in j7 prime. Useless 1.6 ghz anf 8core processor ewhen it cant run smoothly in pubg

  • how come? mine doesnt lag even if i enable the highest grsphic setting i can play anything i want without any frame drops and lag and it does not heat up

  • camera quality not good im leaving the J series but wanna get back to NOTES or S series but for now let me try Huaweis

  • no calls recording feature

  • Platform OS Android 6.0.1 (Marshmallow), upgradable to 7.0 (Nougat) is it coming in the phippines or not ive long waited for it- when????

  • Does this phone record calls during calling.????

  • Does it have facelock

  • please how do I change the language to english from something that looks like India or what....

  • J5 2017

  • which one is better between J5 2017 and J7 Prime ?

  • This phone lags so much in PUBG in low settings... my brother have galaxy a5 2016 with 2 gb ram and pubg runs smooth in it

  • and its touch also become unresponsive

  • This phone lags so much in PUBG in low settings... my brother have galaxy a5 2016 with 2 gb ram and pubg runs smooth in it

  • Cheap 3rd class Samsung ph , no speed on 4g network as carrier aggregation is NOT Enabled . Internet connectivity and network quality extremely inferior compared to Snapdragon based ph.

  • Same to me sas

  • I'm having an issue on my j7 prime, i bought it 13 months ago. However, 2nd quarter of this year, i noticed while playing Arena of Valor, the movement control was not responding well, sudden stops kept on occuring while im still moving especially going back or moving down. I thought maybe it was just a game issue. However the same thing happen to my other moba games. Its like a flicker touch (tapping multiple times) while your left thumb was just on the same position in the screen. Again i thought maybe it was just my fingers . So i tried to lend it to my niece and nephew and let them play my games. Boom. Same thing happened.

  • Good phone, battery lasts more than one day and is cheap now, I would recommend the phone, I had it for one year and was an excellent phone for me, I replaced it for the A8+2018

  • Nope.. all well here

  • i had a phone with same problem, you need to replace the usb\charging port, and it will be fixed, it's not expensive.

  • im agree with that. i bought my j7 prime a year ago but still working well. . i dont know to the other user of j7 prime.

  • I still dont have nougat

  • KI prime update Oreo yes or no

  • Oh boy, been reading some comments and most of them are negative. Well, I too have something to say about this phone on the negative side. I bought this phone 13 months ago and it's ok for the price. It's good for gaming especially moba games. It doesn't heat up as much as the sony XA plus. The downside part is a big friggin pixelated sh*t on the upper right corner of the screen. It can only be seen if the back ground is white or anything light color. This problem showed up about 5-6 months ago and it is getting noticeble each day. Does anyone have the same problem?

  • Recently purchased this phone. I don't know if is a factory problem, but when the screen is dirty (finger smudges) it goes crazy! Just like someone is touching the left down corner. Sometimes just cleaning the screen or turning it off and on stops the problem. Is someone having this kind of problem?

  • Maybe your phone is blocked on your wifi. You can block someones phone by accesing the admin site of your service provider. Check if your phone is on the list of blocked mac address.

  • It there is a crack or dead pixel it should be obvious

  • How do I tell if my lcd is broken

  • Press home key, low volume key and lock key both are press at same time for 5 min

  • my phone is samsung J7 prime which I bought only last year. my problem is, i can't connect to my PLDTWIFIFBR at home. I went to the dealer of my phone but nothing done about it. i can also connect in the office and all phones at home has been connected except mine. What will I do?

  • my phone suddenly get switched off while using. what should i do now????can u plz hlp me????

  • Can you help me to resolve this probleme .My J7 Prime accepts to bo recharged but it is not able to transfer datas on my computer . Thank you .

  • Dear I am facing a problem from some days When i open a application like message,gallery,facebook and everyone it shows app has been stoped or closed Plz guide what is tha prblm

  • I faced a problem from last 4 days, when I manually install any app from sd card or update/install from play store then the apps automatically open. how do I solve the problem?

  • Bad for gaming. Thats all.

  • I Will Use This Phone 1 Year But Still Is Good Working Good Phone For The Best Price.

  • Our phone just cant process touches while playing heavy games

  • An on going issue with touch screen while playing games specially mobil le legends and it looks like samsung is not checking it out. Beware buying this phone.

  • I was charging my phone and checked an email after a few minutes I tried to check again but this time the phone did not responded it is all black, but has a blinking blue light. tried to do hard reset power up and the home button and the power button but phone did not responded. Blue light kept on blinking. How to restart it?

  • it shows only drive wherein I am unable set song ?

  • Go to Settings-sound and Vibration-Ringtone-Incoming Call-ringtone-Add From Fone(at the end of that List.

  • Have anyone face this problem when you restart your device after samsung logo then the lock screen appears with black screen then after few seconds changes to its original lock screen have any one face this ? This happens with me 2 times after factory reset.

  • how to select the ringtone from memory card as it only shows drive option to set ringtone

  • hi omotee ... following this steps first go to settings and go to apps and click right side menu option u see as ... triple dot symbol, select reset app preferences option. in that menu and after reset... u select default apps option in same menu ......and ...... select default app selection menu and (set ask before setting default apps) follow these steps u can set any song or ringtone in memory card

  • go to settings sounds and vibration - ringtone - sim1/sim2 ringtone - scroll to the bottom - add from phone

  • Pls can anyone help me with the settings, i still couldnt use my songs on.my memory card as d ring tone, i dont know if there is something to set or the phone has issues.....pls i need help asap

  • Oreo update for J7 Prime Confirmed. This Phone will get Android O

  • oreo update???

  • oreo update comfirmed or not plz reply..?

  • up date west.... samaung

  • yes my wife have an j7 prime it got updated last year to nougat:)

  • You may have installed something on your phone. Check your apps and uninstall anything suspicious

  • is this already upgraded to nougat?

  • is the o.s already upgraded to nougat?

  • A very good phone. Using for last 1 year.Still working fine. Many compare Samsung phone saying better spec phones available at this price range, but they are ignoring the after sales service. Apple, Samsung etc are priced higher bcoz of quality of product, service, in house design etc. Only complaint is that unlike Apple it does not give update for all models at a time.

  • good phone...after uninstall unused apps work great...one day fully worked at normal use.very good battery ...disappointed only camera pic quality...after all good price of this range and quality ...

  • One thing j7 core will get an oreo update while on j7 prime does not have...

  • Yes it is...if you want a basic phone J7 core is ok..i just sold my j7 prime because no update,,has a white on the screen,,battery is not like j7 core...non removable battery is not good...

  • it is indeed a good device :)

  • lol no.. it just has super amoled screen.. nothing else

  • i doubt it will ever land on j7 prime

  • exactly the same problem

  • Bloody hell Samsung..! When I got this phone, I praised its specifications. But now it can't give a back up of even 24 hours. 3300 MAh battery is a joke.

  • There is unusal advertising problem after the latest update. Why is that occuring? And how to stop that?

  • when will J7 Prime update to Nougat?

  • I don't like Samsung phones I rather go for techno or infinix but Samsung na ooooo

  • When will Galaxy J7 Prime get Android Oreo ?

  • J7 Prime Very very BAD for Joysctick Game Apps

  • please send me updated for android 7.o my phone is galaxy j7 6.0.1 android

  • Just sold my j7 prime last week and bought a j7 core...i think j7 core is much good than j7 prime...

  • When will malaysia get April 2018 security patch update?

  • J7 prime will get oreo update or not?i think it will get oreo update because samsung gallery at j7 prime get new version and the icon change like the oreo update on s8

  • This Sunday I visited a nearby Ezone shop in Big Bazar. I tried few devices there. I tried the J7 Duos which has better specs and Orio OS. Anyway, I couldn't find any new innovative feature on the Oreo OS. As we all know that Android OSes comes in pair e.g. Jelly Bean and Kitkat, Lollipop and Marshmellow, Nouget and oreo etc. So these pair OSes are very similar. But the next OS is fresh. Hence, I will not go to buy an Oreo device unless my J7 Prime gets Oreo upgrade. But I will directly go for Android P in this festive season later this year.

  • I bought mine back in October 2017 and has worked just fine, good memory and excellent pictures..... Samsung finally convinced me

  • My device is running on Android Nougut. Phone works great. No problem at all.

  • Been using this phone since January 2018. No complains. Samsung wowed me on this one

  • it will support lineage os 15.1 or not

  • Today recived an update of 389mb now security patch is changed to 2 april 2018

  • Maybe visit a samsung service center

  • I bought my J7 prime few days ago , and med day to day it just stoped working with no reason I could not understand what happened

  • yes

  • nougat is near

  • I try to downlod some PDF from opera it in dicates go setting and allow storage permission

  • Is it usual that its LCD bother eyes when it is in a low bright??

  • I bought my J7 prime few days ago , and med day to day it just stoped working with no reason I could not understand what happened

  • Looks like your cache is full. Do a hard restart by pressing "Vol up + home + power" button of r few seconds. Then when the menu will appear, go to clean the cache and confirm it. After that restart the device for normal boot. After the boots up normally, go to device settings and run Device maintenance immediately. Also see which apps is taking more space and ram. Remove them unless you want them to use. Last but lost, don't panic. Any android device can be hang, freeze it crash depending upon the usgae style for the user. Regards.

  • Am fed up with j7 prime beacuse of hang. My phone hang today 9:00am and till did not work

  • I already sell my phone today

  • It's just a security patch

  • Samsung trumps vivo every single time. In terms of after sales alone, there's no contest.

  • What kind of changes you feel in your device after update ?

  • What kind of changes you feel in your device after update ?

  • How to update j7 prime 6.0 to 7.0

  • How to update j7 prime 6.0 to 7.0

  • Android oreo?

  • my samsung app replaced by samsung members app

  • I got 261mb update for my j7 prime. What is it?

  • which is better Samsung J7 Prime or Vivo Y69?

  • Visit samsung mobile and samsung updates live i saw an update for g610y

  • why is this phone has more views it is crappy and outdated ??

  • 100% I agree with you.

  • The problem with these complainers that most of them are born after 2000. They have never experienced a life without cable TV, internet, mobile phone, ATM card, online banking etc. If these idiots can be brought to mid 90s when no one knows about internet, you have to book a STD call, send mails through post, visit the bank to deposit and collect cash, watch TV with a single channel, visit station counter to get a train ticket, find your roll number on a news paper for results of exams/jobs, wait 2 days to see your neagtive color print image turn into real photographs; then these complainers knows what is true life and technology. Personally I think easy use and availability of technology turns most it people into crazy money.

  • smh...how has gsmarena not made a review for this phone?

  • bad camera? compare low light photos of J7 (prime, 2016) with Nova 2i, Y9 etc.. you will see the difference.

  • its very true...worse camera f/b

  • Yes

  • J7 prime will get Oreo update for sure. That is why they Alos have brought J7 Prime 2 with almost same specs. But it will take months. May be after September it later. Regards.

  • I played a lot of subway surfer, temple run 2 and NFS No Limit on this device. Never hanged or lagged. Make sure you are keeping the device cache free by regularly running "Device Maintenance" everyday. I noticed most of the apps are now uses net and so cache. No matter how much is your RAM/ROm, if you don't clean it regularly, the device will lag/freeze. Regatds.

  • j7 prime get Oreo update or not

  • i just bought this phone overall is good..but there some of the games that i played seem to lag such as subway surfer..is this normal or what?need some opinion..thanks

  • Samsung has a very useful free app called "Samsung Smart Switch" which can be use to transfer data from non android devices to galaxy devices very fast. It supports iOS 5 and higher also. You can further check YouTube for more info. As for data saving, don't know other brands, buy Galaxy J7 Prime has many useful features. Regards.

  • Just got a very small 1.79 MB update. Installed it already. If your in India, then please install it now.

  • Zenfone 3

  • Don't go for Nokia 6 or SD 430, because it is highly under powered SoC. It is good for single task. But multi tasking or casual gaming like temple run 2/Hay Day will heat it up quite fast. Also compare to ExyNos processor, it has weak battery management. As for Asus ZenFone, please read the authentic user reviews who says camera is blurry or battery drains so fast. I hardly seen a Asus device in my city users. Last 3 years I saw only 2 users. As a J7 Prime user I will advise you to go for this or updated J7 Prime 2 device for the ExyNos SoC, which is quite efficient and charges faster. But lacks few sensors. In that case you can try the other J series devices which are also good and reliable like J7 Max or Pro. Anyway what you buy, make sure you try a demo of it in a nearby shop.

  • Ok bro, but which one is easier to transfer data from iOS? And which one has the best data saving feature? Samsung, Nokia or ASUS? Thanks

  • Nokia 6

  • This phone, Nokia 6 (sd 430) or zenfone 3 (552kl)? Priorities are: 1. Quick Security patch updates, maybe until next year or 2 years from now 2. Fast charging/ efficient battery 3. Bright screen

  • Thanks for the reply. Your comparison is very interesting. Comparing to Xperia camera, I can tell Sony Xperia devices are always knows of their cameras and lenses. Also, they have a dedicated button for the camera also. If I have to buy a budget camera phone only for lens and flash, then surely I will go for Xperia. But as a whole device, I never choose Xperia, as those devices, they have a network and call quality issues. I can sacrifice camera quality for network/call issue at ay time. As for Moto G5, it has its own issues. You can check here the proper thread where only 93 fans are there, compare to mine J7 Prime's 600+ fans. It clearly shows Moto G5 may or may have a not better camera, but it is very less popular as a whole. Add to that it's own issues like reported by many users including poor battery life and screen, restart issue, infrequent security updates, very slow responsive camera etc are not worth. So, overall J7 Prime may have not the best camera in the world. But its' still better than the same-priced device. Also please remember J7 Prime a whole device, much more reliable than most of the similarly priced device. Except for some "Mobiel Legend" gamers, it does not have many critics here. Regards.

  • J7 Primes camera is better than Xperia XA I look uglier in XAs front cam

  • I have a DSLR. Am not comparing my j7 with that. I used many mobiles i compared to that. Ex :Xperia C, M, XA. Moto g5

  • I am also

  • I've got this phone since last month and i had just a small problem with wi-fi conection, but it solved after a restart. In my opinion, it is a good phone, even though the sound is not very good.

  • Copy the custom ringtone to the device's internal memory. There is a folder called "Ringtone' in device memory, where you can store all the custom ringtone files. Don't store them in any other folder. As for me I never used any standard ringtone since got my first device called Nokia 3315. Currently, I am using Pixel 2 ringtones on my device which sound quite well.

  • Wow! I think Samsung Galaxy J7 Prime is the best phone. I find it so awesome be it taking photos browsing web watching YouTube videos etc. It is flawless. Absolutely love this gorgeous device.

  • Worst? I think the camera is the only good thing on this phone and the rest is just "Okay"

  • Try setting custom ringtone, my phone has issues with this showing from drive again nd again

  • I am not sure why you're saying that. My J7 Prime cameras are pretty well and did an acceptable job. You can check many images taken by me in my insta account with same name. As for you, maybe you have not tweak the settings to very high resolution. Or comparing the cameras to higher models like S7 or A7 etc. Anyway, after the Nouget upgrade, the cameras are better and have some new feature. I will advise you play with camera settings and see any improvement. Also, make sure the lenses of the camera has not any plastic on them. For best result visit a nearby Samsung shop and ask the guys to check your device whether it is an original or not.

  • yes, worst camera. I want to sell it.

  • Am using j7 prime 2017 from pasy 8 months Don't buy this phone Camera is worst both frunt and back exept this every thing is good in this phone.

  • Go to settings and run "Device Maintenance" to clean the cache to get free more ROM. Also don't run a lot of apps together. If you keep 10/12 apps and then run youtube or internet browser, it will lag.

  • Like what they always say restart or factory reset your phone

  • i have a heating problem and some lagging when i play youtube and internet browser

  • i am from nepal.i am change the csc code npl to ins ....can i again change the csc code ins to npl....plz reply warrienty card valid or not

  • Yes. All J7 Prime got front Home butter as fingerprint sensor.

  • is it all samsong j7 prime that have finger print scanner

  • nice, expensive exclusive and portable

  • You can manually download Odin and the Nouget Package from Sammobile.com. Then install them on your device. But you have to be very careful. There are lots of YouTube videos there showing how to install a new package using Odin. Or you can wait for official release. But I have doubt that it will get one. I think Samsung targets the device variant which has most users first. Regards.

  • Mine is SM G610Y still no nougat update and i dont know if theres gonna be

  • Forget to mention my variant. it is SM-G610F.

  • I got Nouget on last year, I think it is in either in late October or early November. As for the version it is 7.0 and Samsung Experience version is 8.1.

  • any can unlock my phone with the help of fingerprint this phone fingerprint is not useful this is totally useless

  • yes, you can just delete the chat and make a new one. it will erase the messages and will give you a new chat with the person/people you are texting.

  • Kunalmzr you already got the nougat? Since when and what is your variant?

  • Deleting chats as in whats app.

  • To delete messages in messenger is really tedious. Do we have to delete one by one. Is there a way to delete multiple messages ? Thanks.

  • I haven't noticed any battery drain after Nouget upgrade. In fact, I got more free ROMs, and little faster performance after the upgrade. Also last December, I did a factory reset to clean up my device of old leftovers of Marshmellow and other apps. Few people say that resetting will do harm and battery drain will happen, but I have not seen anything like that in my device. Overall my device is quite doing well and I will use it for next few months unless everything is good. Regards.

  • Plz tell me the pros and cons after nougat update.Bcoz i not yet upgrade my j7 prime tu nougat.bcoz i dont want to face battery problems

  • because your line sucks or you forgot to change graphic setting

  • does the battery a little quick drain after nougat update? sorry bad english :'(

  • why the mobile legends is lag in this device?

  • Hey genius, in stead of how J7 Prime is Noumber 9, ask Vivo how their Vivo V9 is ranked Number 1? It looks cheap copy of iPhone X with that irritable notch. As for J7 Prime, ask any authentic user who why he uses it? I am sure he will tell at least 3 positive reasons.

  • Samsung outdated processor is used in it, Exynos 7870: Single channel ram and also 933 Mhz data speed lowering the modem of Redmi 5 and also PLS TFT screen, no volt support, no NFC how it gets 10th rank?

  • Congratulation if your device is good. You should go to that device's forum thread and share your experience there. I am sure that will be more useful. As for this forum thread, I guess it is only for J7 Prime authentic users like me or others. If guys like you come and started to tell my J7 or S7 or A7 is great than this J7 Prime, then soon it will be chaos. As for J7 (2016), I know it is a good device and my own cousin sister has owned it. She is kind enough to try it for me. Personally saying, it is a good device, there is no doubt. But comparing it to J7 Prime is unfair. As it has no fingerprint, only 2 GB RAM, the front camera is just 5 MP and have a plastic build with a removable battery compare to J7 Prime's 3 GB RAM, 8 MP front camera (after Nouget upgrade the front camera got many extra features which are not in the J7 2016) and a metal build with non removable battery. As for the Super AMOLED screen, if you just want the screen, then buy J7 (2016) or any other similar priced Samsung (like J2) device. But J7 Prime is a complete device for normal to moderate users. I am using it for more than 1 year now and never faced any issue. And yes I will wait for the Oreo upgrade on it. Regards.

  • I Have Galaxy J7 2016.... N Its Far Better Than J7 Prime..... Amoled Display, Better Hardware N Better Battery ..... J7 2016 Ram May Be Low But Didn't Face Single Problem... But J7 Prime Have Camera Problem :P

  • yes

  • Network locked

  • no notification at all sucks

  • Jakir get lost... im sharing my opinion here if u dont like my comment then get lost

  • Error: my last comment was for J7 Pro, which is far superior to J7 Prime

  • I have bought two already...no problem. Cameras are fantastic.Speaker very loud...best budget phone i ever had. So much better than those chinese craps Oppo or Vivo.

  • Yes its running at 7.0 nougat😐

  • Take a photo of your phone and temporarily upload it to unsee.cc then copy the link fo your uplaoded photo then paste it here

  • Take a photo of your phone and temporarily upload it to unsee.cc

  • Battery and front camera is awesome but lack of sensors and amoled display😯

  • Nopx but have you received system update before this update ?

  • At back of my phone written ce 0168 are my phone is origin

  • Are this phone can updated to Oreo...8.0

  • What ia security patch????

  • i've updated my j7 prime with an update of around 250 mb today my device gets switched off by itself 3 times till noww.. anyone here facing same prob?

  • I have the same model and the same problem like yours.

  • my galaxy j7 prime memory is not worked why

  • Then dont buy any Samsung phones you're not a big loss to Samsung. For me I am satisfied with this phone. What you say is useless.

  • I checked my security patch level by going to Software Information. It shows "1 February 2018". Happy and satisfied with it.

  • My security patch June 1 2017

  • hi anyone received new security patch?my j7 prime stuck with august security patch.plz reply

  • It is a good and powerful device. But the problem is that samsung provided PLS display instead of super amoled to this device and battery timing is good gaming is fine PLS display is the only problem and in PLS display when you increase your brightness it increases where the slider stops.

  • Yes

  • Thats interesting What i know is all F is updated to nougat except Y Maybe it depends on build number

  • I am using Samsung j7 prime model number SM G610F/DS it's not updating to android naugat 7.0. Can any one tell me about this. I looked another same set it was upgraded to android 7.0.

  • It is amazing to watch that Old J7 Prime is better, and more popular than New J7 Pro.........

  • Everything was fine in Marshmallow but since upgrading my J7 prime to Nougat 7.0, I am facing a serious battery consuming problem. My phone's battery drops down very quickly. If someone knows how to solve this problem, I shall be grateful.

  • Im using j7 prime 2018 for only 3 months! it keeps on restarting even im on a game, and the apps are crushing. It still have 3/4 of of its internal and external memory each.f**k

  • screen is TFT, j7 2016 still wins with AMOLED display. This phone is not good.

  • Correct no upgrade yet in j7 prime some countries they have already

  • My mobile j7 prime after one year create problem charging strong ic damage what help me Samsung plz reply ?

  • Samsung dont know how to satisfy to their costumer important to them how they can make money....fck..

  • Dont buy any "J Series" in Asia countries specially in the Philippines like J7 Prime, J7 Pro, J7 Prime 2 because Samsung will only make you wait for a years for the upgrade of their OS then after 1 to 2 years boom they wil say their will be NO upgrade for your J Series phones like Samsung J7 Prime which they promise they will upgrade it but we here in the Philippines didnt received any Nougat update for our J7 Prime for almost 1 year and 3 months... Buy any phones except Samsung specially their J Series phones dont purchase any J Series Phones for Samsung bec. they will only make u wait for years then after a year that they will say their will be NO upgrade for your phone... Samsung doesnt care for the satisfaction of their customers but only for their market strategies poor Samsung... Samsung for the inconvenience u have done by not upgrading our J7 Prime to Nougat specially those "Y Variants" here in Asian countries specially in the Philippines for sure you will loose many customers and your Samsung will go down...

  • I wanted to buy Samsung galaxy j7 prime. I need your opinion

  • Will there be oreo 8.0 upgrade in this phone or not ?

  • Iam using samsung j7 prime. It is very nice(smooth )phone ever. long lasting 3300 mAh battery capacity enough for us buy Samsung Galaxy j7 Prime better then Pro.

  • In terms of bugs thays why after the Nougat update there are minor updates that would fix the bugs...

  • Bec. you bought it in Dubai and its Variant is F Variant thats why it has Nougat upgrade but if you bought it hete in the Philippines that has Y Variant for sure u will not get Nougat update

  • Mini games made by Ketchapp on Google Play

  • what's good android game that can run smoothly in this phone? tried mobile legend, ROS, lineage. all lag

  • yes it does

  • doest it has notfication light etc:

  • I bought j7 prime in dubai and send it to my daughter in philippines and she got nougat update

  • no friend i dont need sd card crypted i need device crypted

  • Finally my device get Fabruary security patch size 326MB

  • go to settings, lock screen and security to encrypt/decrypt sd card

  • Y variants users will really start a revolutionary war against Samsung ;(

  • Ohh yess, the replies came from their live chat support and email

  • Run the "Device maintenance" from settings menu once a day at least. Also you can add a widget to Hone menu which is faster way to access it. Last but not least, probably you have not cleaned your cache since you have bought the device. If possible you can clean it by booting in safe mode at your own risk or do it by someone who know is experienced. Regards.

  • Dont go 4 update .. as the update may create huge problems... in terms of bugs.. im facing that

  • Been hearing about this phone for a while now but never seen it

  • Did they really said that ?

  • Samsung what happenes to the upgrade of Nougat for our G610Y? We didnt recieved any update for Nougat... this is sick your only choosing what countries you want yo upgrade... J7 Prime G610Y was a selling Samsung ohone here in the Philippines but it didnt received any Nougat update for Nougat ... Shame on Samsung...Never buy Samsung Phones

  • hi, im using the j7 prime duos, at times my phone freezes up in apps and wont move, screen wont touch or back out unless i press the home button, anyone have this issue?

  • DEAR SAMSUNG, Samsung you are aware of the consequences you have done by not upgrading our phone J7 Prime almost 1 year ang 6 months since you release this phone J7 Prime and you have said that we will received Nougat but the only country that received Nougat was India and other European Countries that has F Variants while the Philippines and other Asian countries did NOT received any Nougat update... many filipinos here in the Philippines loves Samsung but the way you handle your upgrade it seems you only care for F Variants European countries but Not Asian Countries... Samsung you have neglected your duties to upgrade all the countries who has J7 Prime specially the Y Variants... So we have a group for J7 Prime Philippines many of us is angry and sad bec. Samsung Customer Support said that we will not get Nougat update for J7 Prime Y Variants user... we Filipino people are so pissed for the decisions you have made Samsung so we have decided NEVER to buy Samsung phones here in the Philippines bec. Samsung doesnt care for Y Variants and only cares for F Variants for the upgrade of Samsung... Your phones here in the Philippines that you are selling will go down remember that SAMSUNG...

  • I am not sure. But it must be a software issue rather than a hardware issue, as it is not there in Marshmellow OS. I think the future update may solve the issue. Regards.

  • Yeah it happened sometimes with my device also but what is the reason behind this issue?

  • Yeah this irritates me alot.. well thanks for your reply.

  • the feeling when Samsung said they won't release Nougat on PH users,;*

  • i think .this phone is good..i will think 8.0 update release to this product.

  • please friend tell me j7 prime is Pre-encrypted data and automaticly Encrypted??bcz i cant find this option in my phone just have sd card Encryption

  • I would like to share my feelings and thoughts about Samsung that im really dissapointed on SAMSUNG bec. when it comes to Y Variants they are very poor in upgrading their softwares like this j7 prime G610Y i have today so a little bit reminder dont ever buy J Series and A Series phones in the Philippines and other Asiam countries bec. they will only make u wait for years for the upgrade then suddenly boom No more update for Y Variants specially in the Philippines... buy other brands bec. They have quick update on their softwares and they dont chose what countries they will upgrade

  • Go to a nearby service center. They will help you. If you know how to do a factory reset then do it by yourself. I think when upgrading the OS, the process did not finished properly. Or there is some old apps/data on the device which is crashing the new OS. In any case resetting the device is the best to avoid more issues. But do it on your own risk or visit a nearby Samsung service centre. Regards.

  • I think you should visit official service centre for help on battery. As for the memory card slot, J7 Prime has 3 proper slots for 2 nano SIMs and 1 Memory card. They are located on left side of the device when the screen is facing your face. Top slot is for 1 SIM and bottom Slot is long which house the second SIM and Memory card. you need a pin to push in the hole to bring the tray. You must have got a pin in your original package. It is a simple process for anyone who has experience. But for newbies it can be very dangerous as wrong SIM/Memory card on wrong slot or placed in wrong direction can damage the tray or stuck in the housing or damage it permanently. I will advice you to visit a nearby service center immediately and ask them to help you. Regards.

  • If you are using J7 Device, not J7 Prime; then you can buy an original battery and replace it easily by opening the back plastic cover. And if your using a J7 Prime, then visit a nearby service center for immediate assistance. Don't try any silly thing and damage the device. Regards.

  • right

  • I have not faced any issues in brightness slider yet. But sometimes when I unlocked the device, brightness is set to high wheras slider is lowest. So I locked and unlock it again. Second time brightness is right. Never faced this issue in Marshmallow. It is good when I am in sun light, but not when I am in dark place. Regards.

  • I have the same problem while my device is new first hand. And I donn know where to insert memory card.

  • am updated yesterday nougat version.software updated.but os crashed in my phone..its now doesnt work...wat should i do????

  • Hi any update if when will be the time that I can update my Marshmallow OS into Nougat.

  • My G610F/DS gets nougat out of the box.

  • Yeah, This is common problem in every device that has PLS display like J5 prime and J7 Max. I have checked it by own. Bcoz I work in mobile shop

  • I bought my J7 prime G610y here in the Philippines still no update for Nougat...

  • I am using in sumsung galaxy j7 mobile my mobile was battery shutdown.return to mobile charging not not charging this mobile.what is the resion

  • Even samsung dont know when the release date is

  • Ok...please tell me about the brightness slider means when you increase the brightness slider the brightness increases when were the slider stops have u face same in your device ?

  • First of all I have never said that J7 Prime is for not gaming. I personally play NFS No Limit, Clash of clan, Hay Day, Real Racing 3 on it. And never faced any real issue on it. But still I will say if you want a device for pure gaming only, then at this price a snapdragon 6XX series chipset is better with more RAM and ROM. Nothing else. Regards.

  • Go check YouTube

  • dont expect nougat update here in philippines look like turtle move

  • For your information j7 prime is also good for gaming purpose and i am playing heavy games on it like asphalt 8, injustice and asphalt xtreme etc and yes there are some games which are not running good but problem is not with a device or a chipset.. the problem is with game. You should read all the reviews of players with different devices in play store.

  • Still no update to Android 7.0! Other countries have had it for months now. When will it arrive here?! Philippines

  • video on j7 prime plz

  • One of the best smart phones till date!! Pocket friendly!! No crashing or lagging issues, Amazing battery performance! I don't use much of camera( only for Snapchat) but i found quality quite satisfying... Tough device( i mean really.. i dropped it like 8 to 9 times and still not even a single scratch on my screen. P.s : i haven't put any screen guard and still it's doing perf ) people, just go for it don't give any second thoughts!! 👌👌

  • Hi.. i am using it from 6 months.. can you please tell me about the brightness slider means when you increase the brightness slider the brightness increases when were it stops have u people face the same ?

  • Hi.. i am also using it from 6 months.. can you please tell me about the brightness slider means when you increase the brightness slider the brightness increases when were it stops have u face the same ?

  • But j7 prime g610y still dont have nougat update

  • at the end of year

  • I am the new owner of a galaxy j7 prime. so far everything has been great it is a very customer friendly phone.

  • when this phone will get oreo update please ?

  • Hi.. i am also using it from 6 months.. can you please tell me about the brightness slider means when you increase the brightness slider the brightness increases when were it stops have u face the same ?

  • I am using j7 prime..6 month using..very nice phone.and good service. go samsung go...

  • One of the best smartphone is j7prime one day im on higway suddenly my phone drops my mistek havy loaded truk will passed over my phone complity one said wheels on my phone so think my phone will damge but not frnds my phone still working perfectly just i remove screen gard nw 2years remains still work gud

  • I suggest your a very heavy gamer. In that case replace the J7 Prime with a Snapdragon based device like No 4 or 5 or Mix 2. Those devices are excellent for gaming. As for J7 Prime, it is best for day to day use and doing office works/communication. Alternatively you can try some other devices also which are priced similar to J7 Prime, but are new and have Snapdragon chipset. Last but not least yes I agree that Mobile Legends have some issue and many users are reporting it. May be it is software or hardware issue. Anyway not sure. So replace the device soon. Regards.

  • I installed the latest update yesterday. Security patches updated to February 1. Also some minor bug fixes and performance improvement. But major feature is Samsung Mall, which is great gift after Samsung Pay. Now like Samsung Pay which frees you to use individual wallet and banking apps; Samsung Mall frees you from 3/4 apps which is big advantage. Overall there no big issue with this update, go ahead and install it.

  • I have a proplem after reset my phone . When am trying to update to nougat its alwayes say ( processing failed ) . Do u have any solution ?

  • Whats your phone's model number?

  • I have the naugot version where did you guys buy you're phones?

  • very good phone .I use in 3 months.im satisfied...battery backup very good ...working all apps speedy....

  • Front cam worst performance & over exposure

  • Battery Backup So Bad, New Phone Working Mode 4/5 Hours Backup .

  • Still NO Nougat update for my J7 Prime G610Y...tsk...

  • hay my j7 prime got a new system update in india go to system update and update your mobile

  • J7 prime cant process your touches while running heavy apps just like mobile legends

  • I have to play Mobile Legend without having me to stop in the middle of them game due to the touch pad. It suddenly stop responding and I have to re-tap the screen to move back and forward. It was so annoying. I thought it because of my screen protector but when I removed it, boom same problem happened again. Is anyone having the same problem as I am? or I am the only one? I searched in internet almost all J7 PRIME users having the same problem

  • I just want to use some of nougat features like split screen reply to message without jumping into messaging app i want that kind of multitasking

  • You should be glad as mm perform slightly better than nougat on this phone

  • J7 max vs J7 prime

  • cant believe Samsung is making phones like this now

  • Good mobile

  • Damn bro, I too have some issues on my J7 prime but I didn't have any touchscreen or overheating issues.. well not yet and hopefully, I never will. This phone does lag on some demanding games but not everything. My main problem however is the "white spot" that can only be visible when you're reading a text message or surfing a webpage with white background. My white spot is located on the upper right side of the screen. I just noticed it last december 2017 and I just bought this last May 2017. So frustrating.

  • Dont know if it is a delay or we are waiting for nothing

  • Thumbs up for what you did :)

  • Hello guys. Im just gonna share my 1year and 2months experience about this phone. First thing is, its not worth it, To be honest there are many issues about this phone. The most common issue about this is the "Touch screen problem", Trust me I have tried everything to fix that problem.I did some research about it and I even tried to go to a samsung center and they said that they fixed it but they didn't. Then I rooted my phone and tried custom roms and still no good. Anyways next issue is the intense lag on games and the overheating problems these issues are not much of a big deal to me but its combined with the touch screen problem thats why it became a "big deal" to me. If your a guy who play's games that has a joystick you know what I feel(Especially mobile legends player's😂).Its sad because of year 1 and 2 months of using this phone there was no solution to those problems. The lagging problem and slow charging problem I fixed by installing a custom rom(It requires your phone to be rooted). There are more better phones than this one, like Huawei , oppo etc. Mostly some samsung J,C,A series are not worth it because phones like this with lots of issues wont be solved, Samsung focuses on their newer products like S series so if any of the S series get an issue it gets fixed in a flash. There are alot more issues that I have encountered but the one that I mentioned are the most common issues in j7 prime. Soo yeaah for me its probably not worth it. I am now using huawei honor 7x with no regrets.

  • Samsung should really notice the huge delay on PH users' Nougat, it's really bugging hundred thousands of people >;(

  • Because it is the only J7 Prime variant that has no nougat update, and several variants do.

  • I just bought this phone and when I tried to play mobile legend my touch screen would be really bad. I have to re-tap the screen to move forward or back. At first I thought it was because of my screen protector but when I removed it, the same thing happen again. But when im not playing mobile legend the touch pad is good. Is anyone having the same problem that I had?

  • Who should we contact about this "nougat update" for g610y

  • Samsung; Were's the Nougat update for G610Y? Its March 2017 but we didnt received any Nougat Update...

  • Seriously happend to Nougat update for g610y

  • One of the better purchases I've made in a while. Been using it since 8 months. Battery life has decreased after nougat but it still lasts me a day with about 7.5 hours screen on time (calling, email, Samsung health, WhatsApp, YouTube, web browsing, casual gaming, social media apps) Camera is pretty average. Give it good lighting and it produces respectable shots. Front facing camera could use better processing. Display is good. No issues with brightness. Visible clearly under direct sunlight. There are frequent app crashes and instability but overall a pretty decent phone.

  • when is this phone update android 8 oreo ?

  • same as my j7

  • I noticed the white spot just last december 2017 when somebody texted me. I noticed it on my upper right screen. It can't be seen if your background is other than white.

  • I had galaxy tab 10.1 bqck in 2012 and there was a 2 mm white spot on the screen within 7 months. Screen wws replaced under warranty free of cost. I dont know why samsung is denying it now!

  • That sounds good. If it is not overall a big issue then stick with the device for few months. It is confirmed that this device will get Oreo. So if you use this device for few months, you will get two benefits. First you can try Oreo on it or you can buy a new Samsung device with Android P. Regards.

  • Maybe it is but I think dead pixel should be black. I have taken the device but they say its damaged maybe due to water or pressed screen but It never get wet or been pressed Idk why it happened.Actually one can marely see it as it is only viasible when background is white and after a close look.It is very minor one and does not show on other backgrounds .I think its not a big deal or worth repalacing.I am not replacing the device.I will use the device as long as it does not mess with overall display.Except this device is smooth and fine

  • Hanging and heating issue is user specific, not device one. As a user, you should know what is your true need and what is the strength of your device. I don't know what app you are trying to run or how many apps you use multitasking or have you run "Device Maintainece" app every few days or not. There could be many reasons before blaming the device. As for me, I will be very honest. I never faced the hanging issue on my device. But yes when I tried some very heavy graphics such as Asphalt or Dead Trigger on the very high setting, my device lagged or felt unresponsive. Other than that I have no such experience. regards.

  • White spot means a dead pixel. It can happen to any device which has a digital screen made of pixels. You can repair it. Only you have to replace the whole display set. I will not advise you to do it unless you are fond of the device or has emotional value. But you should sell it to a repair shop and buy a new better device. Regards.

  • How long u been using n facing this problem?

  • I also have a white spot on my j7 prime. Damn, I thought I was the only one.

  • When I m using data after this set high heating battery level is down and and network catching very worst

  • Samsung company is doing good but the J7 prime is the worst cell phone in the market. Hanging n never tend to catch the nearest server... I post it with experimentation only.. just a loser to buy this cell phone while available in the market for first time

  • Same here

  • This site should have that option

  • I cant share pics

  • Yes, This device supports both 4G and VoLTE network. I am using them in my device.

  • First charging issue and now white spot on screen which won't be claimed by service centre.Its really a big disappointment by Samsung..I'll. Never buy a mid range by samsung again

  • Can I get 4G facility in this phone ???

  • I had charging issue. Service center said same to change motherboard because they say it was spoiled by moisture.

  • Finally I find someone having almost same problem as me. I applied screen guard. Full screen responding except Back button. Service center not helpful.

  • what is smartphone all about for you? do you think your answer will apply to all people? think about it.

  • First go to settings then next u can see lockscreen and securiy click it and next in that u can see 2nd option is fingerprint.submit ur thumb

  • Mee too upgraded to nougat.it too good battery life a little bit heating issue.but all over it is ok

  • Which is better Marshmallow or up gradable to Nougat Which is better the battery the performance Congratulations the games

  • G610y not yet (philippines)

  • look at connection

  • Anyone Already nougat Update here in Philippines?

  • Satisfying only for people like you..who doesn't know what smartphone is all about except WhatsApp

  • 4g boss

  • insert 2 sim card

  • Why can I not find an option for fingerprint sensor? It's not in my lock screen and security settings. I'm so confused, I've heard a lot of people say theirs won't work anymore but I haven't heard of them not having it all on their J7 Prime. Please help!!

  • Is this phone 4G or 3G

  • battery drained charge squickly

  • I have a j7 prime for one year and a half, very satisfying mobile i never faced any issue with it great mobile to use

  • Battery not performing well after 1 year 3 month's. So it should get an update for this problem

  • Im facing problems from Led light+brightness+back button

  • As a customer, we should be more careful buying a product. Because the seller makes a profit on every deal, but not the buyer. Anyway, 2 GB is still good for normal use and light multitasking. I got another On7 Pro with 2GB RAM and 16GB ROM which works well for me. As for your device ti should be enough unless you need to run a heavy game or multitasking. Regards.

  • I think MetroPCS should clarify what model they're selling. I expected to get three gigs of RAM instead of two.

  • If your using Nouget then go to settings > Connections > SIM Card Manager. Now open it and set the SIMs. Make sure Network Mode is correct and set to "Auto Mode" for best use. and also it is "On". But if you are using Marsmellow, then go to Settings > SIM Card Manager directly and set the above things same. Hope it works. Otherwsie take help of someone who is expereinced to avoid waste of time and energy. Regards.

  • Does your phone have a history of firmware change?

  • its not even showing simcard manager?but has both sim slots how to activate it then?

  • Both the SIM slots in J7 Prime works well. If your one slot is not working, then there may 3 possibilities. First, maybe the SIM is faulty. In that case, you should check it in the other slot or another device. Second, the SIM may be a 4G one, but in your setting, it selected as 3G/2G or vise versa. In that case, you have to make sure proper setting is applied e.g. 4G for 4G and so on. Third, maybe second slot is disabled by accident by someone else and you are not aware of it. My final advice, collect a new 4G nano (or smart SIM as we call here) from your Service Provider and visit a nearby Samsung store to take help. Tell those guys to fit it. If you are not experienced, than do not experiment it the SIM and device, you may cause major issue. Regards.

  • my j7 prime has 2 X sim slots but only reding one sim?

  • I got it back by updating from apk package

  • kulnamrz bro after booting my device today I cant find s secure folder anywhere though I can move photos to it.It is not in setting and its hidden I think.I have really important data in it.Can U tell me what can I do to find it though I have found a way to get my know back

  • Yeah mate..Now m also using s secure its fast and Yeah I have to live with it

  • Go to settings and there is an option at the bottom of the menu to check update. Tap it until there pop-ups a new window checking software update. Or you can visit a nearby Samsung authorized store and ask them to help. If you have a genuine device than they will help you. regards.

  • Knox is not supported anymore by Samsung. But you can use Secure Folder. I also uninstalled Knox and failed to work again in my device. Anyway I am now learned to live it without Knox. It was a good feature, but life is like that. Regards.

  • Hey guys iam using J7 prime G610F/DS I did not received any software update still 6.0.1 guys can anyone help me how to update my device

  • Using It From last 12 months no problems at all never gone for repair after nougat update Phone Is More Faster Now Ui is improved Finger reading is improved and espesically the front camera is improved at very big level there is a huge change in front cam no probelms at all perfect fone...

  • Hey Pat, think you may have some numbers saved multiple times or synced more than 1 account e.g. 2 Google or (1 Google and 1 Hotmail or 1 Yahoo) accounts where the same contact number may be saved. It happens that the caller id shows just 1 number even if that is saved against one name but may be in multiple accounts. Kindly verify that glitch and you may be sorted. Cheers, T

  • hey..Can anybody pleaseeeeeeee helpI have j7 prime and..I was using my knox app happily even after upgrading to nouget but now I I have a done a factory reset and now I am unable to use my knox.I tried apk but it says device is unsupported..Can anybody plzz help I cant live without my knox..

  • If you are using Truecaller app then delete it

  • Hey guys, now the Samsung J7 prime reviews: 1. 13 an 8 mp camera. 2. 32 GB of storage an up to 128 GB capacity. 3. Metal body with finger print scanner. 4. 3 GB ram internal memory. 5. Android 6.0 an can upgrade up to 7.0 Nougat. 6. Best phone at an amazing price. Buy Now

  • hi everyone am having little problem with my phone. I have saved my contacts correctly but if any of my contact numbers call me it changes to another name. Can someone help me to fix it. Thanks.....

  • And j5 prime already have nougat

  • Nougat is coming to the Phones just wait my S6 Edge have a Nougat update lately on September so the J-Series will have the Nougat Update not lately this month

  • Yes, there is already 7.0(nougat) update in the PH.. its been a while when I got my 7.0 update on the phone

  • I think we re not getting that nougat update anymore its been months since g610f got updated to nougat and some numerous samsung devices are in line for release samsung already buried us g610y users

  • Is there a Nougat update here in the Philippines? If yes, is it good? I am stock with Marsmallow.

  • Yes me too i am from morocco i didn't get nougat update i don't know why this late

  • Still no update from the philippines

  • Please help me. Can i update our mobile software. If i update than any issue be create aor hang or slow? Plz give reply can i update software aor not?

  • Ohk thanks

  • Ohk thanks

  • Using it for 6 months never hanged a single time and works well in moisture.

  • The LED Light takes time to turn from Red to Green , cause The Battery Needs To Trickle Charge For Extra Battery Usage.

  • Still no upgrade to Nougat here in the Philippines!!!

  • I do not regularly check the percentage of battery when charging. Sometimes I see it has reached 100% but the LED is still red. I'll just leave it until it turns green and unplug it.

  • Nice to see that you have good experience with a Samsung device. As for the device itself, I think you get a normal J7 which comes with 2 GB RAM and no fingerprint which my cousin sister owns. It is also a good device for normal to moderate use. Also got 7.0 for now and will get 8.0 later this year. As for J7 Prime, it comes with 3GB RAM only, so your device can't be a J7 Prime. Anyway, share your experience here. Regards.

  • I have a Samsung Galaxy J7 Prime. IN the specs of the phone, it states : Comms - WiFi 802.11 b/g/n. Does this mean that it supports 5GHz bandwidth? Cause at the moment although I have a dual band router installed at my residence, the phone does not pick up the 5GHz channel. Please advice.

  • Yes it takes some times about 10 to 15 min extra time and some times when it reaches to 100% it changes to green with out any extra time.. have u face exactly the same ? And thank you for your reply.

  • normal ... after reaching 100% it takes a bit of time before l.e.d turns from red to green. I have j5 prime and j7 prime both are the same.

  • It's a superb budget phone, I'm using it since quite some months now and haven't faced any issues whatsoever. Performance is top notch and battery life is also great, highly recommend!!

  • Got my J7 Prime January 15 through Metro Pcs. 2GB Ram and no fingerprint sensor. Not a problem. It's a little early to give a full review but so far I've had no issues. Have the 7.0 upgrade. It's a helluva lot better than the Alcatel Fierce4 I had before. That piece of crap gave me problems two weeks after I got it. I'll be back in a couple of months to give an update.

  • No any phone manufacturer give warranty if phone damaged by moisture

  • Plz also tell me have you face the problem of charging led means when it charge full 100% its green led light won't come it take some extra time to change into green from red.

  • Don't buy Samsung phone quality is deteriorated now. If 1 drop moisture will go inthe phone they will reject warranty. I am facing the problem

  • Dude go for c7 pro. It is one of the few phones of Samsung that has snapdragon processor. But it's price is on the higher side. If you are comfortable with that then go for it.

  • J7 prime Nougat battery after 2 weeks of update. 50% brightness day time (10% at night), Wifi 24 hour on, messaging and internet surf. no games. 8 hours screen on time (100% to 5% battery) same conditions with mobile data - 4-5 hours screen on time. Nougat is fast and better. but biggest 2 problems are battery charging issue and fast mobile data battery drain.

  • agreed.

  • Overall Galaxy J7 Prime is a good phone except 'dirty-fingerprint'.

  • Don't buy it. It has no thermosensors.I have bought it 6 mo back.now it is not charging now .it is small problem. But company service centre is asking 8000 rs to repair they are telling we have to change whole mother board. and you have to pay amount in warranty period. Ucan

  • Using it for 6 months never hanged a single time and works well in moisture.

  • Yes.. but if you update to naugut battery performance ll b low comparitively. And phone becomes slow. So do not update it.

  • My phone still doesn't have the update to Nougat and now there's people saying that this phone will get Oreo later this year. What gives??? Does it depend on what specific model of J7 Prime you have??

  • Battery was not good after upgrading marshmallow to nougat so don't upgrade anyone nougat and after that if u downgrade nougat to marshmallow ur flash light and camera working stopped.So don't upgrade nougat.It's my biggest mistake.

  • why?

  • when it will get oreo update

  • Speakers are good for normal size rooms. Also the Samsung Music app has an equalizer which can be use to alter the sounds. Last but not least the unique position of speakers in the right hand side give an adventure for the user. Overall speakers are good unless you are in a very loud environment. Regards.

  • Don't choose j7pro

  • Thanks for reply... Hows the speaker? Is it loud enough?

  • Personally saying I don't prefer BSNL service as poor customer care and network coverage is a big issue. Anyway I am using Airtel (both prepaid and postpaid SIMs) and JIO SIMs for mobile data. Never have an issue with JIO network. Last December I visited my paternal village in Assam, which is near to Bhutan border and even there I got JIO network which is a big relief. Anway from next month I will use 198/- JIO pack which gives 2 GB data per day in total 56 GB which is like a lottery to me. Last year I was paying about 900/- for 5 GB data in Airtel and in 2016 I was paying about 1300/- for 10 GB data in Tata Indicom. So, choose wisely. Regards.

  • I use a J7 Prime for last year and since I face no issue. As for other devices e.g. J7 Pro and C7 Pro, they are newer devices with better specs and more price range. If you are in a tight budget or normal user then go for J7 Prime, unless you need a Super Amoled screen (colors are sharper, but effects eyes, my father's A5 2016 has it and I can't use the device for the whole day because it of the super sharpness.) But if you have the budget and a multimedia user like a heavy gamer, then go for C7 Pro as it has snapdragon processor, 5.7 inch screen and lots of extra sensors. Anyway no matter what you choose, first take a demo in a nearby Samsung store. Most of the time devices look and sound different when we use them. So, taking a demo is the best option for you before buying. Regards.

  • C7 pro Judging by the given specs

  • Hi everyone Plz guide me which to choose among these J7 prime J7 pro C7 pro I will appreciate the fair response

  • Thanks for ur reply..happened that the stv 379 i had recharged with the bsnl sim, was for 56 days, but for some reason that stv is not valid anymore and i guess the duration got shortened to 1 month. I recharged with stv 361 and the h+sign is back.

  • First of all, I have no idea how you are using dual SIM for mobile data at same time. I have used and tried many Samsung devices and a not single device can connect to mobile data using 2 SIMs at the same time. It is a miracle for me. Second, the "Heart" icon can be set using the SIM manager. It can be used to distinguish a SIM from the other. There is no way that the data network signal type can be set to a "Heart" type. Third, You can't use both SIMs in 4G or 3G+ mode unless you select them manually. It is impossible. So, set the Airtel 4G as 4G mode for mobile data manually and the BSNL SIM will be selected as 3G/2G automatically. Fourth, I think your BSNL SIM is deregistered from the device or maybe it has a network issue. In the first case go to SIM manager and select the network manually. But if it is not the case, then do a restart and see if the network comes or not. If it is negative, then contact BSNL customer care. Anyway, don't be panic. BSNL has reputation for bad service, so have patience. Don't mind but I will advise you should port your BSNL number to Airtel or any other network which has better connectivity in your place. Regards.

  • TFT is grt what u wan't to hv in this price buddy...???

  • I am having data connection problem with my j7 prime..i have dual sim, bsnl in sim 1 and airtel in sim 2. While airtel sim is giving stable 4g connection, bsnl was giving h+ ok..but today morning..suddenly the H+ symbol disappeared and instead a 'heart' symbol appeared in its place..i tried clearing the cache, rebooting in safe mode..nothing makes the heart symbol change to h+. If i change mobile data to the airtel one, 4g works ok again. Any ideas fellas ?

  • Have been using this for over a year now. Very high value for money. No issues this far

  • It's a very dependable phone, it has everything you want in a smartphone that too at a cheaper price, simply go for it.

  • guys check the display for this they gave TFT which is not good

  • This is a good reliable device. I never faced any issues with it for last one year and will be using it for this whole 2018. As it will also get Oreo in late this year. If you are a simple user who doesn't need fancy stuff like VR, Gyro, Dual cam, Compass or 18:9 Ration display etc; then this is a good value for money device. In India, Samsung has upgraded this device and selling it as online as On7 Prime with more RAM/ROM. But if you need latest features and OS (Oreo) now; then you have a wide choice of devices at the price band. Regards.

  • its boss

  • Is this phone still good to buy on 2018? Or should I get other phones? Help me pls thanks

  • Is the battery good? can it lasts for a day?

  • Ill buy samsung galaxy j7 prime in the first day i use my battery is 36hrs in the next day 24hrs in the other day 19hrs only why ?can i ask

  • I use this phone at the time being , when the signal leave and resume , some times need to restart again , as general good phone.

  • Go to SIM manager and select Auto Mode for both the SIMs. Then restart the device. Also if you are in India then make sure you have 4G SIM on the device. If you have an old SIM then visit your service provider and replace it for free. Regards.

  • Probably your device is being either hacked or some background app is running around the clock. I will advise you to do a "Factory Reset" first and then install all the essential apps. Also please do not install APK or packed app or copy from any unsafe devices for your own safety. Regards.

  • Yes. It has a fingerprint sensor on the Home button itself. It is fast and responsive. Never faced any issue with it.

  • why this Samsung j7prime always hot even during stand by and battery very fast finish

  • why is it that evrytime i open my fon from standby it always appear that your network is unavailable pls.try again latter although i got good signal..pls.help ...tnks

  • is there have fingerprint sensor in j7 prime or on7 prime???

  • It is sure that J7 Prime will get Oreo. But probably very late in 2018. Till than may be new devices will come with Android P. Regards.

  • j7 prime... p8 lite internal 16Gb only

  • j7 prime oreo update or not

  • If you are in India and want to buy J7 Prime, than do not go for it. But go for On7 Prime. It is similar to J7 Prime, but has 4GB RAM/64 GB ROM at 15000/- and 3 GB RAM/32 GB ROM at 12000/-. The rest specs are same. Considering my 3 GB RAM/16 GB ROM at 17000/- variant (1 year ago price), I think these two new devices are more value for money, especially the 4 GB model.

  • Go with P8 lite 2017

  • guys help pls j7 prime our p8 lite 2017

  • When Galaxy J7 Prime get January patch ? Still stuck in August patch. LOL

  • Its best phone for playing games and its the best phone

  • No it is not waterproof device.

  • Is Samsung Galaxy J7 prime a waterproof phone ??

  • Samsung Galaxy J7 Prime (SM-G610Y) still dont have an update

  • Nouget is available now...I have updated to from marshmallow to Nouget

  • Yeah..No Nouget yet. But I think will be coming soon.

  • Why G610Y still dont have a nougat update?

  • dual sim support?? not in the usa. never.

  • Any thing special??

  • Apparently there will be oreo

  • Dedicated slot means it has a proper extra one slot. Now a days most of the handsets has 2 SIM support and 1 memory card support. The difference is a Hybrid slot and dedicated slots. Hybrid slot means you get only 2 slots where you can use either 1 SIM + 1 SIM combinations or 1 SIM + 1 Memory Card combination. But not 2 SIM + 1 Memory card at a same time. This set up is not good if you have 2 SIMs and 1 Memory card like me. Most of the Mi and Chinese brands uses this set up. On the other hand Dedicated slot means you got 3 slots for 2 SIMs and 1 Memory card. You can either use 1 or 2 SIMs and 1 Memory Card at any time. Samsung, HTC and some other brands like Moto etc uses this set up. This is great if you have 1 postpaid connection to talk, 1 prepaid for mobile data and 1 Memory card to carry your data. I hope you get the info. Regards.

  • Please what does dedicated slot means?

  • When was receive for nougat and until now I'm not yet received for updates on software update

  • How to update unlocked j7 prime from Philippines to nauget/oreo? it's still marshmellow :-( I'm begging you. Please help...

  • got nougat update in Pakistan, its cool.

  • Using it for 6 months never hanged a single time and works well in moisture.

  • It's hangs in normal' condition Moisture it doesn't work properly Back botton works very low

  • One must buy this phone. I have purchaed samsung c7 pro ( at price 24000 Rs) before three months from store and in last week I purchased Samsung Galaxy On Nxt ( at price 9990 Rs) online. Pros of this phone as compared to high end galaxy devices - 1. Almost same capable processor. 2. Less battery consumption (as it has 14nm chip inside). 3. Battery Backup -36 hrs with normal use 4. Very good looks with full metal body & 8mm thick 5. Light wieght at 5.5" LCD size and with very good pixel density (401p). Colours displayed by lcd are almost same (98%) as AMOLED display. Brightness is good too. 6. No lagging, No heating. 7. Same size of battery compared to c7 pro 8. Good Camera Sensor with f/1.9 aperture 9. Dual SIM card with separate micro SD slot 10. Latest Android 7 11. Led notification 12. Supports Wi-Fi direct. Searches near nearby devices Cons compared to higher end device 1. Less Ram (3GB), but do you remember the devices with 3GB ram? ( for example galaxy S6!) It is just less 1GB than C7 pro. 2. 8 Megapixel secondary camera. (But you again think about S6 in this case too) 3. No Ambient light Sensor. You can adjust brightness on notification panel 4. No Download booster for larger files 5. No NFC. But tell me what's it's use in your real day to day life? Is it really necessary? This technology is nearby 5 yrs old but I never found it is getting used by someone Tips : compare this phone with galaxy s6 & C7 pro Go for online version of this phone ( Samsung Galaxy On Nxt) where you pay less than J7 because cost matters to everyone. 16GB, 32GB and 64 GB versions of this phone available.

  • An update was released today and it is about 290MB only. Currently installing the update to see the improvements.

  • Nice phone

  • Yes it's a good phone overall However i disagree on some comments on its battery It's no where great , awesome , fantastic or superb , just good

  • I'm Using it more than 8 months. Still its battery power is awesome. i some time get impressed due to its battery power. Its physical design also beautiful. Its a awesome budget phone. i'm very happy with it.

  • sometimes the charging time takes too long compare to my j5pro, and when i touch the power button to open up the screen then it lagged few times already (1 day old)

  • Where country you from?

  • I have j7 prame 32GB Duos G610F /DS i cant find update 7.0 I have 6.0 why

  • Really cool.The things I liked are the storage first it has 3gb free before and now after nouget its 5gb.Camera filters are awesome and settings ui is cool now. running smoothly and app openining is really smooth n fast as compared to marshmellow.

  • Its an excellent phone even tho I dont go for the built in battery phones but ive had mine and its an amazing phone thus far. No clitch and gaming runs smoothly, thumbs up to samsung. done well

  • How is the update?

  • Very good smartphone

  • Both are decent but I think huawei p10 lite. But many other options are available ..try mate 10 lite

  • Which phone is the better choice, in overall, between J7 prime and Huawei P10 lite

  • Downloading nouget now in Pakistan.Really excited...

  • This phone is easy to scratch especially the back.upper layer like antenna i use hard case.....

  • This is happening with me to just let it charge and it will get 100..I have also read that before .I usually charge it below 90 so its cool with me.I am facing this problem after a hard reset.

  • same probleme with me my friend

  • Do the same dude!

  • I think something wrong with my phone. when i charge it and the battery is 93% it's sometimes down. Like become 91% and etc unless i unplug and plug again. It takes long time to reach 100% after that (like 30 min ish) And so because it happened often. i turn off my phone and charge it. When it reach 100%. In unplug it. I let it off for awhile then i turn it on my battery is 98% did anyone have the same problem with me? what should i do? should i go to service center?

  • Even me says that

  • I've forget my password so i cannot open my SAMSUNG J7 Prime. CI need some help to open it again. Can i have an aid

  • me too dude. i live in iran.

  • Me too bro

  • no

  • I have samsung J7 prime 32GB. When i click on download updates manually, it says "processing failed". When i connect to smart switch it says. Latest update is already installed. My current version is Android 6.0

  • Any news on nougat update? G610Y

  • It's good between j5 prime, j5 pro and a3. And why?

  • Another small surprise for me by Samsung. Samsung has released Nouget upgrade for On 5 pro already. So my on7 pro will also get it in next few days. Miracle happens when we least expects it. I got Nouget on my J7 prime when I thought I will never get it. Now looks like I will also get it on my On7 Pro.

  • Please check the Wi-Fi settings on the device. Make sure auto connection off is not activated. If issue still persist than try the device with another Wi-Fi router to check whether it works well or not. But if this also fails than visit a near by Samsung service centre. Regards.

  • Does anyone know if J7 Prime does has Game Center functionality?

  • For almost 2 year, did you have wifi issues? My J7 Prime's wifi keeps on disconnecting then reconnects maybe 2 to 3 times a day. It's not my wifi router, I have 2 other phones to check it with. I have tried factory reset and I update it regularly.

  • For a number of days now, my J7 Prime wifi keeps disconnecting then reconnects. I've looked over the internet and found out I wasn't the only one. I just bought my phone 8 months ago but it already has a big problem with wifi connection. Earlier, I get this kind of issue maybe once or twice a month, no big deal but now... it just keeps on disconnecting then reconnect again maybe 2 to 3 times a day. Sometimes it can't reconnect, so I must go to wifi setting then manual connect again. My wifi router is fine because my samsung galaxy tab, blackberry and sony are just fine.. no connection hiccups. I have used factory reset but still, the problem occurs.

  • Go for Xiomi, if you need performance like gaming etc. But again they have their own issues like heating issues, dubious apps, poor camera etc. But on the other hand Samsung has better brand value. It is after Apple in terms of technology. Has a wide range of devices to choose. Also has better service center than Xiomi. If you have confusion about J7 Pro/prime, than you can try A or C series also. Probably after S series C series is the best if you need multimedia performance. But A and J series is mid range and good for normal or moderate user. Anyway no matter which Samsung device you choose; visit a nearby Samsung shop and take a demo. Regards.

  • samsung better because older in this

  • Go with the J7 pro

  • Mi Note 4 much better then j7prime/pro

  • I need some advice. I cant decide which phone to buy :/ xiaomi or samsung j7 pro/prime.

  • This is a really good phone with amazing battery life. It has never heated up even with heavy usage. A lot of people with flagship phones notice my J7 Prime and ask me how much it costs. The only bad things about this phone: no compass during gps navigation; shaky pictures with blotchy details; average quality fingerprint scanner which works only 6/10 times; you can save only 3 fingerprints; very slow charging time; no automatic brightness; soft ringing volume; dull flashlight; average gaming experience; missing software features; the 16 gb version has limited space for apps. Some common problems with this phone: the youtube app and video player app cause the screen to flicker; the touchscreen has malfunctioned (clicked itself) thrice during my ownership of 1.5 years. But if all this doesn't matter to you, the phone is definitely worth the price and seems to be solidly built. Its definitely dependable.

  • j7 prime good fone

  • Another year ended in my journey of life. It was full of surprises both good and bad, memories full of happy and sad, experiences full of positive emotion and negative emotion. Overall 2016 was not an excellent year, but a better year since 2011 (the year I lost my mother). Anyway my J7 Prime and On7 Pro both did their job well. They are with me every moment. Never given me any nasty bump or wrong surprises. I used them fully e.g. shoot a lot of images (my insta account is the proof), listen to all my favorite music, enjoyed new movies, paid bills, manage money, buy tickets, send and talk to relatives/friends, used a lot of office works, read favorite books/magazines on them, played a lot of games. Overall I used them a lot and they are there for me every moment every time. I can't think of my life without them. I mean one device for everything for a happy productive life. Thanks to Samsung for making my life. I am very happy and satisfied with my devices. In this year I have many plans to buy and change many things in my life. But two things will remain same for me, unless God has some unwanted event for me. Also J7 Prime will get Oreo upgrade for sure. So, it is another nice thing to look for future. Anyway, Happy new year to everyone here. I wish everyone has a great year ahead. No matter you use a Samsung device or any other, I hope you have the best experience with your device.

  • as i think and use also j7 prime good result .. i feel lucky after purchasing this really its awesome and its camera ....Lajavab ...dslr quality ....

  • Go for J7 Prime because Huawei really sucks. So many issues in that phone that makes it really unusable.

  • I think nougat release depends on build number

  • Still waiting for that godamn nougat

  • Still haven't received nouget in Pakistan.I have g6 10f

  • please check your battery settings and consumptions by apps/process. Also, don't use any third battery optimization app. I think you should do a factory reset and use only the essential apps for few days to see any improvement. If the issue is fixed than proceed with other apps. But if it persists, then visit a Samsung service center for help. Regards.

  • Few days back I reset my On7 Pro and yesterday night I reset my J7 Prime. I tried a lot of apps on them and lots of left over there. So the ROM was decreased and also I was worried about some apps leftover. Anyway I did backup and removed the memory card first; than did a factory reset. Than I did a fresh set up first, install all the essential apps and than insert the memory card. Also last but not least moved some apps to memory card. Next year i will keep my device light and only use it as tool. So happy new year guys. And hope Oreo will be available in summer days. Regards.

  • I bought this mobile just 3 months its have some reasonable batter percentage (37%) and after switch off to 0%. What is the problem? Please help me friends . Whats the issue?

  • Buy the j7 pro it has amoled screen ....better camera....and is better performance wise too

  • it has

  • android7 not avalivable for my G610F :(

  • I am using J7 Prime 32GB with Nougat 7 really superb

  • Buy one original charger bro. If u use local one is battery get weak quickly

  • Pls give a neww software

  • Excuse me if we upgrade the software for this samsung j7 prime from nougat 7 to the new version, is there any possibilities for the phone to bcome slowly???

  • what do you think , J7 prime or Huawei Y7 is better ? as of using .

  • No doubt J7 Pro is better but it has touch issues so BEAWRE!!

  • J7 pro

  • Downloading a 180 MB update now on my device. Another regular update.

  • I cant decide which one to buy. J7 pro or j7 prime

  • It is available but Not yet in g610y

  • Its already available.

  • Nothing major. But it is a regular security update for bug fixing and device stability.

  • Thanks for asking. I am not sure about the date when the Noughet will be realeased in your country. But I am sure Samsung is working on it. But if you are tired of waiting, you can install it using Odim, if you know the process and risk of doing it. Personally I have not done it before and will not advice it as it may cause some major issues. Anyway I think you should wait for a little while. Regards.

  • Is there available update for phillipines variant im still waiting for nougat update

  • I love this phone its a best phone samsung made good battery life everything is best thanx samsung

  • of all the samsung phones i have come across...j7 prime is the best of them all...battery good

  • We are expecting it before or after new year some speculations said the update will be out soon since they saw a page showing the y variant got a wifi certificate konting hintay nalang siguro

  • Hi Kunalmzr, do you have any idea when will receive a nougat update in the Philippines, because I've been waiting over 6 months and I'm excite. Thank You

  • J7 Prime is value for money, superb phone.

  • I Love best mobile Samsung Galaxy J7 Prime

  • I Love best mobile samsung j7 prime

  • I heard that are new software update in india,what is new in the update?

  • Thanks a lot

  • Thanks dear

  • Samsung galaxy j7 prime is good

  • I think all J7 2016 models have been upgraded to nougat, but for J7 Prime, the update has only been rolled out to the G610F variant. The update for other J7 Prime variants might come out in the next few weeks as they have just been certified by the Wi-Fi Alliance: :D Strangely, the Indian variant has only been certified a few days ago, but the update has been out for quite some time now.

  • Im used j7 prime for 1 year no problem its good mobile .its battery bakup is tooo good for song 10 hours videos 11 hours no hang

  • frnd my j7 prime charger is lost new charger is 1500rs.what i can do can i use duplicate charger under 500- with out any problum or not plz tell me frnds

  • Ims service has stopped

  • Thumbs up

  • Finally "Google Now Launcher" is working on my device. I am very happy to see it on my J7 Prime.

  • Go for Honor 7X if you are low on budget. But Honor 9i if you are crazy about cameras, As for J7 Prime, it is good device and got Oreo in next year. But that is a long time. Unless you are Samsung fan lime me, don't go for it. Alternatively, you can try MiA1 which is value for money, but in India it has some network issue reported in the forum here. Overall no matter what you buy, take a real life demo and make sure you have a good experience with it before buying. Regards.

  • j7 prime

  • I hope when I open my gift for Christmas, it will be the Nougat Update.. :V

  • Yep

  • Please suggest Samsung J7 prime or Huawei Y7 prime??

  • There are only 5 days until christmas i still dont have that godamn nougat

  • set to yellow but it looks orangish

  • Thanks for both reply and testing the launcher for me. I really love and use that launcher in all my other devices. But I thought may be J7 Prime as a device has some issue. But I now know that it is my device which has some issue. So, I will try to reinstall it and tweak setting to see it works or not for me.I wish Google has updated this launcher to new version like pixel, than it is the best launcher for everyone. Thanks again. Regards.

  • Maybe the only upgrade was the Battery Other than that yes you downgraded.

  • I just installed it and it worked just fine app icons on app drawer are there

  • Sometimes I felt boring and try a new launcher on my devices. My favorite is Microsoft Launcher, Blackberry Launcher, google now Launcher and Smart launcher. Anyway Google Now is my most favorite as it is most basic and all the info on left side. But It did not worked on well on my J7 Prime, no matter it is marshmellow OS or the Noughet OS. But it worked well on my On7 Pro which is a good thing. The issue is, all the icons on app drawers get invisible and they don't appear which is irritating. So, if anyone has tried Google Now and has it worked well on your J7 Prime?

  • It is a huge downgrade

  • All j7 prime models have nougat update world wide my model number is sm g610Y philippines And im still waiting for nougat Model F and M have their nougat already

  • Doesnt matter that much to me . Just share my experience

  • It is a good choice for the money. But you can also check some other options at this price. I tried M1A1 which is light on android and price; but heavy for future. Also Honor 7X is an excellent choice. It has every new feature like 18:9 display, dual camera etc. And last mot but least J7 Pro and Max are also good option. Overall you should take a demo of all these devices before you buy. Regards.

  • I just "upgraded" from a Galaxy S6 to this phone, but because of the massive hit to storage space (32 down to 16) I'm tempted to say this was actually a downgrade, but with the mention when internet searching of expandable storage -- does anyone know how to do that? Because GOD will I be needing that extra space.

  • Does all j7 2016 and j7 prime models has nougat update worldwide;-please someone tell me i really need to know

  • Maybe test your phone with this code *#0*# and test the led notifiction and try to do something that can lit the led notif without the use of that test code

  • yes, it looks a bit pink. not really white.

  • ok

  • Your notification LED is kinda pinkish?

  • Thanks for responding my message. Just now I saw your response to my message. Best of luck for the new adventure. Keep up the good work.

  • Pinkish what ?

  • Senheisor is a good brand. Their headphones have two good things e.g. Clarity and bass. As for the one you have mentioned, it is reported value for money by authentic buyers. But it lack the mick which is a con if you want to use for commute. Anyway if you don't want a mic than you can buy it, otherwise you can consider some other similar options with mic from Blaukpt,Phillips etc.

  • My LED is pinkish when configured to white . Since Nougat out from the box

  • nope

  • no

  • Received a dropped call

  • should i need to buy this phone???is it ok?

  • Please tell me

  • Nopx... but have u face the problem of led light after update ? Means it does'nt changed into green after fully charged to 100%

  • what about senhaisor cx 180? help me

  • Anyone facing this issue after 214 mb system update when my phone fully charged 100% the red led light still on it is not changing to green led

  • Anyone experiencing a call drop after the recent 200 mb update ?

  • i did the same way, but so far it's all working well and exactly what i expected. go to nearest service center to check the software perhaps have some issues. good luck

  • Me too

  • How to solve battery drain issue in j7 prime(collected): Connect your Samsung Galaxy to the Plug and it to 100% (use the original charger if possible).Once this is done disconnect the phone and dial the dialer code * # 0228 # You will automatically enter a secret option called battery status that allows you to see some technical data about your battery. Note that the% load (Level) matches that of the notification bar.Once this is done, press the Quick Start button and accept the warning.The calibration process will begin for a few seconds. The display will turn off (wait 5 seconds) and take you to the lock screen.Once this is done, turn the screen on again and check if the Level of the battery has dropped (in some cases it drops to 80% or more).Reload the phone until it reaches 100% and repeat the previous step until the result is 100%.

  • This nougat version dlows down the phone ..apps r not working well.it is worst version for j7 prime ,plz dont update ur phone ,marshmsllow is quite bettre than this nougat.

  • Visit your nearby Samsung service center to check your device is real or fake. As for Nouget upgrade, go to sam mobile and check your country has started to get Nouget upgrade already or not. Regards.

  • Sm-G610Y

  • Im starting to think that my phone is fake i still dont have the nougat update

  • Secure folder and some samsIng services or disabled. They put end to this app

  • I've been made recently updated software Samsung galaxy j7 prime model SM G610f/DD. I have successfully installed. But I have not find secure folder anywhere. It's been hidden. So anyone could help me.

  • I removed my sim and the signal icon is still going

  • Anyone Got Oreo Update....??? Is This True Oreo Update Coming For J7 Prime...???

  • i had my J7 Prime since August 2017 and its been giving me problems since my APPs cant open it continuosily saying "unfortunetly app has stopped" i have tried everything from deleting, reinstalling even wiping out the phone and till now its not coming ok. im so frastraited and Will not advice anyone to buy this phone.... NO NO NO

  • I got this solution from another forum. Try it, may be work for you. POSTED: 01/29/2016 OPTIONS My partner did an update this morning, and it's been a disaster.... the IMS Service message has popped up all day long. After searching on line for various 'cures' modified something, which seems to have worked on a Samsung Galaxy Neo 5. (I removed the mini SD card before hand) Select MESSAGES Select MORE Select CONFIGURATION MESSAGE Choose a previous version- I chose an August 2015 version Select INSTALL Let it download - an 'OK' message to say it has downloaded comes up So far... no horrible pop-ups... and happiness is restored!

  • I want to buy this phone, What about this phone options and its material

  • Is this code *#0228# really do something to your battery?

  • Got my Android 6.0.1 (Marshmallow), upgrade to 7.0 (Nougat) over the weekend. Installing now.

  • Ims service is stopped.. In my j7 prime.. Pls help how to resolve it...

  • Dont ever buy this phone...worst mid range phn of all time... For those who play..MLBB dont ever think about it

  • Hey anyone can help me how to find secure folder which has been hidden from my mobile galaxy j7 prime ?

  • Can't say anything about Vivo or Oppo devices. But I use J7 Prime which is better value for money and more reliable with service center/updates. Also you consider some new devices like J7 Pro/Max or MiA1 or Honor 7X as these devices are newer and have some new features. Regards. (Personally I like the MiA1 as it has premium build quality, Dual Cameras, mid range SoC and stock android. No bloatware to frustrate you, I can't remember any device which has so less pre loaded apps. Also I have tried the demo in a nearby retail store. So, if you are in India, than you can buy it from Big Bazar, Ezone or any leading store.)

  • That is ok. I am sure you issues should be gone for now. Also I for get to mention, don't use any third party battery optimization app or clean master app. Use the "Device Maintenance" app regularly to make the device lean and mean. Regards.

  • Your battery prb will be solved it will charge full 100%

  • I've just updated all my apps. Going to plug my charger in and see if this solves the problem. I'm using an original samsung charger btw that came with the phone. Also what small updates should I install? I checked the software updates in the software update menu but there's nothing.

  • I want by phone. but I don't know I should by Samsung galaxy j7 prime or Oppo f1s wich one is good?

  • Please install all the small updates after the Nouget upgrade. Also updates all your apps from playstore. Last but not least don't use any other charger other than the original Samsung charger. Hope it will solve your battery issue. Regards.

  • I installed the android 7 update yesterday. The battery life has improved. The RAM management is great.I even have more space on my device now. All apps are working fine so far and they're even loading much faster than before. I love the new split screen feature and the android 7 easter eggs. The new UI is very stylish too. There's only one problem which kinda ruined my excitement about the update: The slow charging issue. The phone charges in a normal speed up to 89% and then it starts charging super slow up to 100%. Anyone here has a solution for this?

  • I'm really impressed with this phone, nougat already installed and it's really butter smooth in terms of performance, cameras are really great, amazing battery life, screen resolution, call quality, speaker sound and all the other basic functions. In a nutshell J7 Prime is super value for money, if you're planning to buy it just go for it without a second thought.

  • mine 15-100 in 2 hrs.

  • no

  • After nougat update on j7prime volte.. Call n message is not going ..... So sad...

  • something wrong with the screen when im plying a game.. cannot move sometime..

  • You have not mentioned what type of headphone your looking for. But still at 800/- you can buy a better headphone from Amazon or Flipkart, as I do. Same headphones will cost at sticker price on a shop without discounts. As for brands, I use Phillips, blaupunkt, Senheiser or Sony. They have very good quality and lasts long. As for types, go for in ear if you are heavy user, on ear with mic if you are causal user on journey and above the ear, if you are runner. Anyway 800/- is a good money and you will get a better pair of headphones. Regards.

  • guys please suggest me best earphone under 800 with good base. please help me guys

  • I don't use Wifi on my device, but mobile data. So, I will not say about anything about the issue. But for the solution, you can do the following steps. First, check the settings options on the wifi, if there is any "Auto disconnect" option, than disable it. Second, if possible try the device with another WiFi router or a device with tethering on. I use my J7 Prime/On 7 Pro as wifi device to connect the laptop. So, you can test the device this way. Third, if you have any friends/relatives than go them and use their wifi router to test. But please stay away from public wifi. Fourth, use your wifi with any other friends/relative device to see if it works properly. The main point is, it is not clear what is the real cause? e.g. the wifi or the device? Before making any final decision, you should test every option. Regards.

  • Checked the J7 Pro and yes, it is a better choice at the price range. But I will not compare it with J7 Prime, which is about 1 year older than it. I am happy that I bought my J7 Prime at that time and will use it for next few months. But if I have to buy a new device today, will I buy J7 Pro? Answer will be complex. As market is full of many options specially the dual camera and 4 camera devices, the option to choose will be tougher for me than one year ago. Anyway as I say every user is different and so the device, so choose the one which fits in your pocket and hand. Don't buy a device, because a celebrity endorse it. Regards.

  • I'm still on marshmallow

  • And j7 pro have magnetometer (compass) Store is in sale thats why i got this j7 prime cheaper

  • Yes for more gigs of ROM(64gb in India) and NFC), actually before launch of J7 prime used to sell in 18000 in India which is pretty much same as J7 pro is being sold today

  • J7 pro is more expensive than j7 prime

  • Better u have waited for J7 Pro

  • Charging bug is common issue for many phones with Nougat. here my experience with J7 prime and J7 2016. Both phones were charging battery to 4.40V in early marshmellow versions. J7 2016, July (if I remember correctly) MM update and then battery charging voltage reduced to 4.35V In Nougat, both phones charge 4.30V 4.30V - 4.40V this difference make approximately 10% reduced battery capacity. this is the reason why charging indicator stuck or slowly increase after 89-91%

  • I feel you

  • yes, but he said j5 pro is cheaper.

  • Do u guys have the same problem with J7 prime? I bought this last night and the wifi sometimes disconnected without any reason.. how can i fix this??

  • Still on marshmallow

  • Anyone else on marshmellow

  • Whats new on the 219 mb update got today?

  • That was samsung own software updates

  • From 10% - 100% in approx 2.5 hours

  • J7 prime is cheaper than j5 pro

  • cheaper? no..

  • hy after update my j7 prime i have the slow charging issus.i downloaded an application called (ampere) from google play to compared the voltage of charging with marshmallow and nougat.with marshmallow charging with 1500/1600MA..with nougat its just 300 ma.the probleme from charging from 70% to 100%..can some one with j7 prime and nougat test the voltage with this application (amper) from 70% battery and tell me her resulte please?

  • Faker

  • Today got new update 219mb.. but no seems something new

  • Lol thanks for wrong news

  • Just checked Sammobile.com and found these following countries J7 Prime has already got Nouget Upgrade. Here are the countries..........India, UAE, Indonesia, Saudi Arabia, Thailand, Malaysia, Vietnam, Singapore, Combodia, Turkey, South Africa, Nigeria, Egypt, Algeria, Tunisia, Nepal, Bangladesh, Sri lanka, Kenya, Libya, Iraq and Morocco. So, if your are living in these 22 countries than you should get Nouget by FOTA or download it from Sammobile. Regards.

  • Samsung Experience 8.1

  • 2 Days ago my J7 Prime got android 8.1/Oreo update

  • Uninstall them and than run the "Device Maintenance" to clean the residue e.g. cache/left overs. Now restart the device and reinstall the apps from Play-store. It should help you and solve the issue. My G+ was crashing a lot after I started to use "MS Launcher" and I did the above steps and it is fine now. Also last but not least Do not install any APK files from any other sites. They are not compatible and creates more issues. Regards.

  • First of all congratulations for buying a new device. Trust me it is better device and value for money. As for Nouget, it is faster, safer and lighter than Marshmallow. Also the Launcher has more customization feature . Last but not least run the "Device Maintenance" regularly to keep the device optimum. Regards.

  • Thank you for reading my lines and appreciate them. I am silent because most of the issues are repeated ones and second I am little busy with my life. Actually I am making some plans and works for making the next year a great one. Anyway I am always checking the site and eager to help people as far as I can. You can see my answers more. Regards and respect.

  • Does the Samsung j7 prime has any casting /screen mirroring option If there please anyone tell me how to do that!!! Tq

  • hy friend after update my j7 prime i have slow charging issus.i download an application called (ampere) from google play to compared the time of charging with marshmallow and nougat.with marshmallow charging with 1500/1600MA..with nougat its just 300 ma..can some one with j7 prime and nougat test the voltage with this application (amper) and tell me her resulte please???

  • Today Nougat update came for my J7 prime For IRAQ. Very fast and good performance I didn't see any bugs😉

  • Samsung Galaxy J7 prime vs Samsung Galaxy J5 pro J7 prime is older 1080p but doesn't matter with super amoled also the J7 prime has bigger battery cappacity but it a con because J5 pro will last long with 720p and super amoled screen and will charge faster J5 pro better camera -latest ui -Same design as the J7 pro -Compact as 5.2 inch -lighter -gyro and compass -cheaper -better finger print scanner

  • Got mine yesterday! Guess what, it came with Nougat pre-installed. Brand new and sealed. So basically I saved myself a couple of bucks from not buying the J7 Pro since the OS is the main difference. Quite happy since in our region the update is not yet released.

  • Got mine yesterday and did the update feel is different now

  • new features added brother check your massage amd check your phonebook and fingerprint fast

  • Got a 219 mb update yesterday nothing new

  • I did that update file of 219 mb but what is the update all about and is there any special feature added.

  • Still no nougat :(

  • hello i got new update in my j7 prime please chek you all your mobile and enjoy the new update im from India

  • Yes I notice

  • I live in Tunisia but my phone is a KSA model. I guess KSA got the update very late compared to other countries in Asia.

  • After the update on sept my apps neeps crashing like twitter,steam and google can anyone help me fix this

  • Volte

  • Received an update of around 244 MB, Samsung experience 8.1

  • Where are do you live?

  • It is volte

  • Im in east africa zone Tanzania what i need know is when j7 prime will receive naugat 7 ? Because i have been waiting for very long time

  • No doubt J7 Prime is a good choice for normal to moderate user. It supports all the good features of Samsung apps with Pay Mini. But again it has it's own shortcomings like no NFC, no front flash etc. As for software it has already got Nouget and will get Oreo in next year. As for issues, some users are reporting lighter tint of various color. I am also facing some tint. It is little blueish. Overall if you want Samsung experience, than go for it. Or you have some also better new models in the price range.

  • I am using the Nouget on my J7 Prime for last few weeks. No issue. In fact I get more free ROM space, RAM and better battery life. As for apps, all my old apps are working fine with updates. No mayhem from the apps. Only issue I faced that I uninstall the "My Knox" to clean up some space and than reinstall it. But it did not work again. So, if you are using Knox, than remember this thing. As for me I am happy with Secure folder which as good as Knox, but lighter in size. Regards.

  • is this phone LTE or VoLTE ?

  • It's pretty good. It brought some gestures that I didn't even think I'd use. Ram management and battery life improved, and you get Vulkan support. I recommend you update it (It received 7.0 some time ago, where do you live?)

  • I recieved the android 7 yesterday but I dunno if I should install the update or not. Should I update? Did you (those who updated their phones) face any problems after updating? How's the battery performance and did it become better? Has the ram management improved? Did any of the apps misbehave after the update?