Sony Xperia M5 Dual

  • Released 2015, September
    142.6g, 7.6mm thickness
    Android 5.0, up to 5.1
    16GB storage, microSD slot
  • 0.3% 4,000,071 hits
  • 230 Become a fan
  • 5.0"
    1080x1920 pixels
  • 21MP
    2160p
  • 3GB RAM
    MT6795 Helio X10
  • 2600mAh
    Li-Ion

Sony Xperia M5 Dual - Specs

Network Technology GSM / HSPA / LTE
2G bands GSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 2
3G bands HSDPA 850 / 900 / 1900 / 2100 - E5633, E5643, E5663
4G bands LTE band 1(2100), 3(1800), 5(850), 7(2600), 8(900), 20(800) - E5633
  LTE band 2(1900), 4(1700/2100), 5(850), 7(2600), 28(700) - E5643
  LTE band 1(2100), 3(1800), 5(850), 7(2600), 8(900), 28(700), 40(2300) - E5663
Speed HSPA 42.2/5.76 Mbps, LTE Cat4 150/50 Mbps
Launch Announced 2015, August
Status Available. Released 2015, September
Body Dimensions 145 x 72 x 7.6 mm (5.71 x 2.83 x 0.30 in)
Weight 142.6 g (5.04 oz)
SIM Dual SIM (Nano-SIM, dual stand-by)
 IP68 dust/water resistant (up to 1.5m for 30 mins)
Display Type IPS LCD capacitive touchscreen, 16M colors
Size 5.0 inches, 68.9 cm2 (~66.0% screen-to-body ratio)
Resolution 1080 x 1920 pixels, 16:9 ratio (~441 ppi density)
Protection Scratch-resistant glass
Platform OS Android 5.0 (Lollipop), upgradable to 5.1 (Lollipop)
Chipset Mediatek MT6795 Helio X10 (28 nm)
CPU Octa-core 2.0 GHz Cortex-A53
GPU PowerVR G6200
Memory Card slot microSD, up to 256 GB (dedicated slot)
Internal 16GB 3GB RAM
Main Camera Single 21.2 MP, f/2.2, PDAF
Features LED flash, HDR, panorama
Video [email protected], HDR
Selfie camera Single 13 MP, f/2.0, AF
Video [email protected]
Sound Loudspeaker Yes
3.5mm jack Yes
 Active noise cancellation with dedicated mic
Comms WLAN Wi-Fi 802.11 a/b/g/n, dual-band, Wi-Fi Direct, DLNA, hotspot
Bluetooth 4.1, A2DP, LE, aptX
GPS Yes, with A-GPS, GLONASS
NFC Yes
Radio FM radio, RDS
USB microUSB 2.0
Features Sensors Accelerometer, proximity, compass
Battery   Non-removable Li-Ion 2600 mAh battery
Stand-by Up to 495 h (2G) / Up to 504 h (3G)
Talk time Up to 11 h 49 min (2G) / Up to 12 h 11 min (3G)
Music play Up to 62 h 30 min
Misc Colors Black, White, Gold
Models E56333E5643, E5663, E5633
SAR 0.32 W/kg (head)     1.39 W/kg (body)    
SAR EU 0.19 W/kg (head)     0.40 W/kg (body)    
Price About 110 EUR
Tests Performance Basemark OS II: 804 / Basemark OS II 2.0: 860
Basemark X: 7780
Display Contrast ratio: 839 (nominal), 2.69(sunlight)
Loudspeaker Voice 65dB / Noise 64dB / Ring 68dB
Audio quality Noise -94.1dB / Crosstalk -93.4dB

Sony Xperia M5 Dual - User Reviews

  • I'm not happy with this Xperia M5. There are times when charging it's very hot have to turn off and then use it's blocking and the camera is not bright. I will never purchase again this Sony mobile it's not a friendly user.

  • Yup, this phone is a joke. Bad experience of my life. They did claimed their 5x hybrid zoom without losing quality is a joke. I did have this phone and keep constantly shut down (need plug in charger to restart). I sent the phone to service center for 5 times only they agree to replace me a new M5. After that, i switched my phone to Honor 8 and clearly it work much much than Sony.

  • This phone is actually good..it rarely hangs,and the camera is very good..once you change the battery to a new one it work's flawlessly...yes it tends to get hot especially when you're using it while it's charging..otherwise it's a very good phone with goos features on it..it's just a shame that it hasn't had an update

  • XperaM5Dual camera performance is very poor.

  • so agree. my phone will just suddenly restart/ switch off when using fb messenger to call. not sure whether its the battery problem or not as when I charge and use fb messenger to call, the problem seems to disappear..

  • There are almost 4 years working flawless. It depends what apps you install. Maintaining a good setting it's amazing. Stop all the apps being admin and all apps with usage access, search for apps that consume little cpu and mem. Google is so to blame for its bad performance, stupid upgrades, stupid apps! Move all apps on SD. Its camera is better even than P20 pro. Sony please make it again with the latest x55 and with a bigger battery!

  • This m 5 dual phone is very nonsensical and it stays constantly and goes off. I am totally unhappy and sorry for the big Sony company that produced this model

  • Very true!

  • isee that phone deserve to find the way to arrive to quality that sony need more carfull about thier customer

  • bad celphone hardware this wont reprogram if has a virus.. cannot use anymore auto pin lock..cannot open anymore..

  • This is the worst phone I have experience my entire life. Imagine going to their service center 8x before the warranty runs off and the problem persists - overheating and blinking the word sony in black background and not opening the OS while it takes a week to for their service center to fix it and the scenario repeats itself. I only found a way by picking the reset button near the memory slot so that it'll turn off and switch again so that it will boot normally (the service center doesn't tell anyone it could be as easy as that). The overheating thing is a serious one, I will not be surprised if this phone and all sony will be banned in critical areas like airplanes in the future... If you are considering this phone, you might be bored the entire life and you need some spicing it up...

  • Hello Sony, why you are making this mobile ?why?

  • this phone not have usb mhl?

  • I had my M5 for about 1,5 years now, and i just updated to 6.0 marshmallow. 2 days after i updated the software, the front camera won't open and there's a notification says "unknown error". I tried fixed it using factory reset, hard reset, and also sony pc companion but nothing works. I also tried the wipe data and cache from the apps menu for the camera, and nothing happens. Does anyone know how to fix this issue? Should i flashed it back to lollipop instead?

  • In this phone battery problem battery life ia too short

  • Dont like this phone at all. I have only been using this phone for only one and half year. I dont need more than half a year to shout, I want a new phone. But this phone is not cheap. So I must bear with this phone for quite a long time for me. This phone OS is bad, bad, and super bad. Camera very difficult to use. Dust proof? Haha my phone is very dirty in the loudspeaker, or etc. Battery? No need to say, one day 3times charging. The most disappointing is the OS is useless. Of all the phone I have ever bought, this is the worst and the most expensive one. So no more sony for me for at least a few new phone. Soon I will change my phone to the new one, but will not be another sony anymore.

  • THE MOST DISSAPOINTING I HAD EVER BUY. Oftenly black out when using. Battery heats up. If the battery was 50% before it turn off by itself, it wil be 20% left after i reopened it. Beautiful photos taken but takes a very long time to process it.The camera blurs when using auto mode. The video blur and cannot shoot video from far because it doesnt focus and you cant see anything. My advice is, dont buy this phone!

  • when is xperia m5 will have newupdate for oreo

  • My Sony Xperia m5 dual Bluetooth and WiFi is good but got something cannot connected like watch sport camera... I hope can fix this problem

  • yes bro, i try to put that phone in the water on my bathroom and the phone is totally off . but I just bought it one day before. And then the service center is take very long time .

  • I'm also experiencing the same problem, in fact I've already sold the phone and the price is down drastically, I'm regret to buy sony products.

  • Hugely disappointing mobile phone. I bought this as my first "get away from Apple" phone and although on paper it has very good specs, in reality it is a very slow performance, buggy and frustrating piece of technology. The storage gets almost instantly used by the forever updating software, the battery heats up to some questionable temperatures and after about 3 months the motherboard basically just gives up and function becomes like pulling teeth. My advice would be to just buy a good camera and a basic smartphone.

  • o love this brand but this m5 has disappointed me big time.the phone started going off since its was a few weeks old and must be taken back to the supplier to restart where i end up loosing all my data. how do i solve this issue once and for all?

  • i have using this phone about 2 months this phone have lot of issues one issue u can solve it battery drain fast u can use battery optimising for all apps it can solve battery draining.

  • Worst phone from Sony. Lot of problems. After one year the motherboard gets failure. Including my phone I saw 3 mobile with same motherboard failure. In service centre itself they states the mobile is failure model Bcoz of motherboard. So Plz don't waste Ur money.

  • iam also suffering from theses same issues

  • Yeah I have very fast draining prblm

  • Worst Mobile everrrrrrrrrrrrrrrr, Not water proof at all. If you check deep in the specs you will find that its only used in normal water (No pool or sea so probably in your shower :-)) and even though the water still enters in it and Sony will not help at all. Finally this mobile is really baaaaaaaaad

  • Agreed 👍

  • U have any Charging problem

  • I concur with many of the negative comments especially. Battery draining/overheating/ causing phone to crash and only allowing reboot if plugged in to an external charger! LTE... Phone crashes if LTE is used therefore can only use 3G! No support from supplier except to factory reset. Will never consider Sony again..now using Chinese phones without these unadmitted (by Sony) and apparently unsolvable issues!

  • i got battery fast drain issue and slow charging issue too :) How to find sony via xperia companion

  • How to fix the camera issue the one you mention in your comment :) would like to know

  • This not good phone

  • The M5 is a TERRIBLE phone, please don't bother considering to buy this garbage. 1. It's NOT waterproof. I use it in SHALLOW water for 5 minutes and bubbles started to come in, pretty soon the touchscreen was unresponsive even after I dried it up. Had to replace the whole screen for almost 150 usd. 2. Battery life is very very very terrible. Stamina mode? Don't even bother. 3. Rear camera takes ages to focus on objects less than 10cm away. Even if it does focus, after pressing the camera button it can refocus and outcome is a useless out-of-focus image. 4. Front camera, although 21 MP, has a built-in filter that makes faces look unnaturally glowing in every shot. 5. This phone cannot even record or play Voice Notes in Whatsapp properly. Even after a factory reset. 6. Auto-shutdown issues (seriously this phone has got problems) 7. My front and rear cameras STOPPED working permanently without me even dropping it or anything. It's a software problem which even a factory reset cannot fix. 8. The bluetooth connection is terrible. 9. Sometimes the display hangs and restarting doesn't solve the problem, only after connecting it to a charger will the phone work (EVEN THOUGH THE BATTERY IS ALMOST FULL) 10. DUAL? Yeah right. If I put it two SIMs, both networks will fail to get signals. I HAVE TO REMOVE THE SECOND OR FIRST SIM IN ORDER TO GET A WORKING NETWORK SIGNAL. I have always been a loyal user of Sony since its Sony Ericsson days, but after using the M5 I have no trust in Sony anymore. Sony is seriously falling behind in the modern phone race. It tries to market itself as the best in phone cameras but seriously speaking, it's all just history now.

  • Not only the battery which auto shuts down at 3 mos. but also the board. It didnt reached a year and cannot be used anymore.

  • Thank u for ur advice

  • Auto shutdown is due to faulty battery so replace it with a new one,ive fixed my own by replacing it works for me hope it'll work for you all as well..

  • Terrible phone. Shuts down randomly and needs to be plugged into charger to restart even though it's almost fully charged already. On 3rd replacement phone in a few months. Poor GPS accuracy. Nice camera.

  • I owned Xperia m5 dual for over 1 yr.....main problem is battery. Tried so many options. Almost want to sell it. Finally, I found this....I use battery calibration app. If u charge it the battery percentage stay forr too long or as if not charging....this is calibration problem. The battery sends wrong signal to the phone. What u can do is drain out the battery fully to 0%. Then charge to 100% (dont turn on during charging). After 100% then turn on your phone and use calibration app to calibrate your battery. It shud be OK then. If it happen again repeat the process. When you see your battery % doesn't go up during charging then this is calibration issue. Your battery is charging but the software received signal from battery not charging. Thats why it seems like not charging...hop3 this helps.

  • 1) Battery drains and doesn't live up to the promised numbers by Sony 2) The phone hangs and has to be restarted by connecting it to a power source 3) The battery is always confused on how much juice, it has as it will suddenly appear to go from 90 to 0 and will realize the problem when you plug it into power 4) Phone heats up too readily and at times it's a pain to hold it 5) Sony is known for sound quality? But well this model is a miss. Safe to say this will be my last Sony phone ever; my first phone being a Ericsson and I have had multiple SonyEricsson phones in the past and have loved them all.

  • Worst phone ever!!! Speaker don't work so can't use the phone without earphones, since first month. Cannot load any apps on the phone as it shuts down intermittently. Phone has now completely shut down, can't get it to startup at all. This is a known issue for this phone but Sony does nothing about recalling it. I now have to buy a new phone even though I am still paying for this via 24month contract - and I only have it a year now.

  • Sony m5 i used after 14 month, phone is good working ,not any issue and problem, camera quality is best, thank you sony...

  • THE WORST PHONE IN THE WORLD ..... it's has a lot of problems ..... after 7 months ... the ear speaker dosent work ... there is a problem in the touch screen when its get hot....the bettry diing so fast..... -_-

  • I bought this phone last year dec. Me too facing the same auto shutdown issue as well as battery overheating. Apart from that this phone is awesome interms of camera + sound system.

  • Totally shit , full of nfc problems, ui software problems and super over heating andddddddd u lose signal even if ur in the dam city.

  • if you look at the specifications you'll love the device it's amazing according to it's price, but after few month you start suffering lacks and hanging , i bought it 5 months ago and now the earphone speaker isn't working and before that 2 days it suffered from lacking the screen stopped showing any thing but grey and tried to make restart but it didn't i pressed the pin next to sim card after that the phone shut down and didn't restart until i plugged the charger and pressed the power so it started any way my fried also had the same device and suffered from issues more than those don't buy this device no matter what

  • First, Experienced Auto shutdown and and needed charger to jump start. Second, experienced battery drained faster even less usage. and Now..... Signals weak and drop , connection off and on. Out of warranty because it was purchased 1 year and few months ago... Not going to think about Sony in next purchase.

  • i need firmware scatter file for this sony M5 dual E5663

  • this phone got battery lock problem, the phone will auto shutdown and cant be turn on normally. this phone suck.

  • Please solve my problem.when I some time use and phone charging it's very hot.

  • I'm facing the same problem., how did u rectify it?

  • the best for its price ... heating but normal like otherss... best cameras... highest processor.... ppi value is awesome.... screen is so clear.... the benefit of water resistance is good.... anything else, consider it a rumor.... over all, the best in this price group...

  • i've been using it for 6 months and its for no doubt one of the worst mobile phones i've ever had in my whole life (bad communication (wifi &bluetooth)-freezing screen (not much but it happened about 5 times)-touch screen some times doesn't respond-finger prints all over it specially with the black color.

  • random Auto shutdown still the issue with my sony M5 dual and wont power on without plugging it to charger. , the phone as been to service centre 4 times, each time replacing PCB and still the issue persist. still waiting for a official statement from sony 'why they are not able to repair" and at least they should accept their manufacturing fault with M5 dual

  • I've been using this phone for months now. So far, no problem whatsoever. I don't know why other are suffering problems with this phone. By far, this this the best phone i have. Battery lasts up to 3 days with moderate use. 4 days qith stamina mode. Only heats up when using mobile data. If yours heats up too much, you can safely put it in a glass of iced water. It's waterproof, dont worry.

  • I've been using this phone for almost 6 months.The problem is the touch screen hanging up I experienced in many times when your turning ON your phone and you need to removed your SIM to be able to restart your phone. I hope the Sony able to solve this issue when you update the phone. And also the back camera have problem for autofocus it takes time. But the specs for this phone is good.

  • Xperia M5 Dump Item .. Put it trash . too much problem .. if u want know . just buying it one .. Lol

  • Krishna, absolutely you can compare this phone to other phones as almost all smartphones today multithread (DUH!). Look at any other phone with the same chipset and same version of Android (HTC One X9/E9, Meizu MX5, Xiaomi Redmi Note 2 to name a few), none of them have this issue.

  • Probably because you bought the phone in the last six months instead of the first six months after the phone was first released. This is the worst phone I've ever used, let alone Sony Phone (Z3, Z1 before that). Burns through the battery in 5-8 hours, no matter how little you use it. Leave it on overnight and not charging and it will be empty in the morning. I really, really hated this phone, even though it did take great photos and videos. Ended up giving it to my 7 year old son to use and abuse.

  • The same apply to me, I wonder if I can expend the 16GB to 32GB, or any suggestion instead of uninstall applications. Plan to move on for a 64GB with SD card slot so that I can have more rooms for some of the handphone games.

  • Normal charging is fast enough

  • no gyroscope sensor not good.

  • Good phone, stunning camera, no competitor in other brand in selfi with this price, Primary camera quality is awesome, best phone in this price. No reboot issue, no heating issue, phone is very fast, rarely get hang. I've been using this phone since 1 year no battery issue. Obviously you cannot compare battery of this phone with basic phone, as they are not multitasked, but these phones are running multiple thread at a time, which eats more battery, you should use phone wisely and restrict number of process running in background, if not no android phone/ multitask phone will give long battery runtime.

  • no

  • Not good phone for its price.Battery drain fast, overheating, not better back camera as described.I gave it back after using several days.Not recommended.

  • yes ofcourse!

  • sony m5dual is worst mobile i used in my life battery problem i have changed battery 5 times and pbc board means mother board 4 times and i have purchased this mobile before six month from 20days my mobile still is in service center still they didnt reslove my problem

  • Iphone 7plus

  • I don't know why so many people have issues with this phone. I am using this phone since last 6 months but never faced any major issues. Never faced auto shut-down issue. Heating issue is there but its common in all the waterproof phones. Temperatures upto 55 degrees are completely ok. I suggest you use 'Greenify' to keep you device fast and cool. Both front and back camera is top class. Looks are rich. The only issue I face with this device is that sometimes its camera doesn't autofocus. But it gets fixed if you click a random click.| If you are looking for a small 5 inch screen phone with good features then this a perfect companion for you.

  • no broblem in this phone at all

  • Does it support quick charger feature?

  • for all I know it's only a software problem thats caused by uneven network receptions.

  • Good luck with its BOOT LOOPING feature!!!

  • Yeah its a good camera phone, but you may try a newer model Xperia X with dual front speakers.

  • If u want frustration, just buy m5. It has severe auto shutdown problem. Regret why i bought it

  • Yes!!!! amazing phone

  • Hello guys i want to buy m5 dual so guys u suggest me i buy the m5 dual or not

  • Storage phone to small.always give notification not enough memory space. When update firmware, it spend around +-1gb storage. I dont have any games because using this phone.. Try to move apps to sdcard using default xperia stting.. But just small data moving. Bsic installation remain on inrnal storage phone.. Really dissapointed.

  • hi all, DO NOT BUY THIS LOW QUALITY BRAND i buyed Z1=even water proof ,water go inside. i buyed C5=loudspeaker have problem i buyed M5 dual=battery drain very fast, i changed in warranty time, then second battery also have problem in just 3 months, USB also have problem 2 times already. I specify it was never used for playing games, just normal talking and e-mails, Fb, DO NOT TRUST SONY NEVER

  • nope! actual i bought my xperia m5 last dec. and i upgrade it to marshmallow. until now there's no problem at all.

  • Hi I Wanna Buy this Phone But Its Said The ShutDown Problem Wont Go Away even in Update 6.0 is it True ?

  • Any solution for auto shutdown...please help

  • Due to Battery this issue come

  • Can I use this device as a underwater camera?

  • I bought this phone last Dec. 2016, it is overheating esp. while playing games. I brought it to the store where i bought it and they were not able to change but instead sent to service center. Still it is overheating. Looks good but not good to play games on it because of this issue. Sony answer this please.

  • samsung galaxy J 7 prime best

  • I use M5 dual before this, I like the design and also waterproof Then I sell it and buy xiaomi mi5 since the price is very cheap now, current M5 dual is same with xiaomi mi5 but interm for performance mi5 far better.

  • I think the reason why they have almost the same price but different in specs is because M5 is an outdated phone. It was released in year 2015 while XA was released only last year

  • J7 prime or xperia m5? Please answer

  • Take your phone to sony and they should replace the battery for free which will fix th problem

  • Use a computer to upgrade your phine. When u plug in go to settings > device connection > usb connectivity > nd activate the *install software* tab. Then coonect your phone to the computer and the option to install the Sony Companion app on your computer ,will appear in your notifications, Then a cd drive will appear on your computer nd use that to install the Sony companion app. Open th sony companion app and use it to update your phone nd it should work

  • I have get notification for update to 6.0.1 but when im download and install always error.anyone can help? My m5 type e5663 my location in indonesian. Tq

  • Hello dear my android version is 6.0 Marshalla but my again auto shutdown and never turn on with out charger what can i do plz help me

  • Problem: autoshutdown (system lollipop) Solution: Upgrade to marshmallow 6.0. fixed!

  • Yes. The autoshutdown is fixed when upgraded to marshmallow 6.0, wayback from the default lollipop 5.0 it was really the problem. the autoshutdown. but after upgrading. it was ok. never had any shutdown

  • i too had to change my screen, M4 it cost me 8000 , yet u wont get the original performance of the screen, functions are slow, screen is not very sensitive as it used to be

  • Xperia M5 is a device excellent in mobile communications but back camera which is boasted as 21MP is really bad as pictures taken through it are blurred without auto focus function. Repeated emails on Xperia official Web site are turned on deaf ears. Beware of Sony customer care as there is always no response.

  • What should i buy between Xperia XA and Xperia M5 ? what's the best one among them both ? Please answer. Why is those both cost same price though the XA has low performance ?

  • Unfortunately i have broken my sony m5 dual screen after one month of purchase, can anybody tell me the cost of screen in service centre...is anybody has same issue.....please suggest what i shall do......thanks!

  • Ecxelent....

  • Any M5 user do you recommend me to buy this phone? As I want dual sim phone. Is auto shutdown issue fixed after last update? Tell me about pros and cons of this phone.

  • How about camera quality?

  • After 7/8 months from the date of purchasing of this mobile my real problems stared. I got the following problems with this phone. 1One sim slot is not working. 2. Front camara is not working 3. Eventhough full charging is there mobile getting switched off. After getting power connection only it will start. I gone to service centre. even though warranee is there service centre people avoided for coverage of warranty service by saying 'piece is in shake' Actually i did not got down the mobile. I understood they are avoided free service by saying some thing. Eventhough i prefered to paid service they told servicing charge is Rs.23000/- Even if i preferred to repair, they told me until 03 months guarantee will be given for spares. By reading this matter you decide is it necessory to purchase this type of mobily. What a wonderful mobile model it is

  • Realy?...i don't belived if its true...why sony release this phone...

  • Experience terrible and horrible experience with this unit. After used for 3 months, facing battery hang. Sent to Service Centre for repair. Changed motherboard, battery and screen (uneven). Managed to used for few months, again battery start to hang and drain fast. Sent to Service Centre for repair. This time need to change motherboard and battery. Besides, the back cover and frame got gap. Need to spend for RM776.05 if need to repair..... :-( Will never purchase Sony mobile.....

  • i have same prooblem too,what i can do it?| second problem GPS can not determine the exact location.

  • No solution for this problem.. my phone also got same problem and i already sent to dealer. I got my phone after 2-3 month and the problem still happen... (phone auto shutdown

  • This is one of the most excellent phone & Smart Features good phone

  • Same problem..have given it to the service center 4 times since I bought it 12 months back..they changed the motherboard also..but same problem..bad buy..regret

  • This phone is really cool camera is supreb but noise at night... overal performance is good

  • I have the same problem too.. Please help us,,what to do

  • Which one has better camera,xperia m5 or xiaomi mi5?

  • I also have this issue.. is your problem solved ?

  • its just trying to focus your view... then only it can get good clarity pictures.. thatsit and thats not a propblem at all..

  • My xperia M5 Dual , Problem is When i try to open camera i feel some cloudy after few second its clear view, whats this, if any one know solution please post, and hanging problem 16Gb inbuilt memory ?

  • No solution for this problem.. my phone also got same problem and i already sent to dealer. I got my phone after 2-3 month and the problem still happen... (phone auto shutdown especially when lost line to network (service provider)

  • This phone or sony xperia XA?

  • hay m using this phone from 11 months and now phone is getting auto off and unable to start by power on/off swich,but as put on charging den only getting switch on....what would b d prob?????help out

  • please don't buy this mobile ,i have waste our savings on this dead phone ,i really suggest you please don't buy,all time dead. in my case after inserted jio sim, my mobile restarted every 15 mins duration then after dead. i went service center he asked for 15000 rs for repair because just one year completed. in a year 5 times i visited service center. my 35000 rs wasted.

  • Obvio Sony...dont ask such silly questions bro...

  • I have baught sony m5 dual on 27 th oct 2016. Unfortunately my m5 dual dropped by my hand and glass has been broken.although it is working well in broken glass also......anybody suggest me how can i repair my m5 and what cost will be occure........ THANKS!

  • is this phone sony m5 dual is good or i see another one ?

  • If you have no internet connection you can go to settings and select "more" and in the buttom you will see "internet settings" then proceed to download.

  • Phone is great ... Good camera bt not very useful in night Nice gaming experience Problem:- Auto shutdown To avoid auto shutdown try to change network bands .. one video is also available in youtube My overall rating is 4 stars for this phone

  • To decrease auto shut down problem try to chang ur network bands One video is also given in youtube for that

  • use 5 minutes and my phone be overheating.waste my money...

  • Go to settings and You may try factory reset settings but beware it deletes and formats all phone memory things

  • I am not a Sony lover type boy I was addicted to Samsung but I was gifted Sony xperia m5 dual at first I was angry with my father but after using it for 7months I am getting more and more Experience with a best mid range mob Sonys z series sUcks m5 is the best mobile ever I experienced because it's Awesome water proof and cam rocks The photo of Rare camera is Toooooooooooo good but front is missing a flash but 13 mp on front is not a joke Lil heating prob but not like z series battery 🔋 for 1 full day gaming rocks due to its Marshmallow now I was unhappy about single speaker but it's loud and Cool

  • working smoothly no any complain from my side.......

  • where you bought your handphone ? i wanna this handphone

  • I buy that at 5dec 2016 in Indonesia country. IDR3.850.000 i think my phone Sony m5 is amazing. with 21MP 3GB ram and other spec. and when i update my phone, i didnt get trouble and error for updating version to Marsmallow.

  • my phone blutooth wifi is not working

  • Shut down problem........Over heating problem....I am only satisfied with its picture quality.......But I am very much disappointed.....facing problem very often......planning to switch on to another phone. I wont recommend this mobile phone.....

  • Yes, indeed.

  • My M5 has two IMEI numbers as given in the package??? One for each sim?

  • I brought yesterday but phone was stuck many times. Is there any software error

  • already follow the five steps but cant proceeds to the next step what should i do now?

  • try update ur phone..using experia companion

  • mine theres an lte connection. if u dont hv one i guess u should go to the centre and replace ur simcard to a new one, cause mine was also like that. the problem i hv w the phone is that it keeps restarting by itself even after i already changed the motherboard :')

  • Which means your bootloader is unlocked. Re-locak the bootloader and update it.

  • Pros : 1. Good Looking, 2. Really good Camera, 3. Marshmallow update 4. Sound Quality Good, 5. Network & Call quality good. Cons : 1. Ram 2.5 GB, 2. Generates Heats too much, 3. Battery Average (It Should al least 3000 mh), 4. Too many pre loaded apps. 5. Too Sleepery 6. No Call recording, 7. Bad Software: provided file commander is no registered app, Call software too slow. 8. No Gorilla Glass, 9. No Volte, 10. No Fingerprint Conclusion: Too many things are bad still its Sony -Camera, Network, Sound I just love it, I am using for last 15 Days or so.

  • i have sony xperia m5 dual but its different from the pics there's horizontal line between Sony and Front camera(idk what is it) and also no LTE connection and software update on settings

  • How is the mobile?

  • Udate by using xperia companion

  • I have order too the same phone from flipkart ...got positive feedback from my own brother that product is good bt dnt knw abt price didd

  • Wrong! Very very wrong

  • Its not a phone it is a heater

  • sony m5 best mobile

  • my phone(xperia m5 dual) use up to 13 months++, had sent one time to service due to previous photo almost 1200++ had gone, use 3 months only the photo all gone after service, the phone always turn off itself and open back itself got one time it turn off and cant open, wait until next day then can open it turn off itself since 6 nov night until 9 nov afternoon cant open the phone, charge for many hours also red light, already press the restart button(beside the microSD holder) also cant open how to solve this problem without send back factory to format it? got many important things inside the phone TT help~

  • i think buy sony xperia m5 dual(5663)..but here read some review..i confused..please advice buy or not this phone

  • i had this model E5633, already android M 6.0, there is an system update version 30.2.B.1.21 639.8mb, after download and installing via ota. it says "could not install". so what does it mean? thank you.

  • Guys i turned to this site for comments to see if this was a great phone. So i went a bought the Xperia M5 First two days i admit it gets heated up. After that its back to normal Camera is oustanding Unmatched and can give the Z5 a good run Battery life is solid depending on usage. Heavy gaming and web surfing will last a day max Gaming is solid experience I recommend to buy Value for money and it has a good thin frame and its' light

  • Just a fantastic phone, super camera, normally one day battery backup for heavy users. Love it

  • I'm confused to see a writing i. e IS 13252(part 1)/IEC 60950_1 then an unidentified symbol and then R_41013994 written at the bottom of the back side of the SONY EXPERIA M5 DUAL smartphone.If you will be kind enough please inform me what it is????????

  • Can you please share your review about it?

  • is it really available now at a price of 300 euro?

  • I bought the E5633 and not a fan. I find the browsing very slow to open, especially Youtube.I preferred my Note 7 than this, and will wait to see what Samsung come out with next.

  • I bought Xperia M5 dual on 25-10-2016 from flipkart. Recived it on 27-10-2016. Everything is working fine. No restart issue no other issues. Both camera are awesome. BUT THE ONLY AND BIG PROBLEM IS IT'S A SUPER HEATING PHONE. It's getting hot 🔥 too early, only using of 10 minutes it's so hot. only 10 minutes of normal net surfing the device converted to a heater..

  • I checked this device yesterday in my hands i liked the quality of the phone and its size! But does sony will upgrade it to android 7?

  • Boss I also placed an order for same phone and i'm also confused right now Let's hope for good

  • Hi guys, I have taken a risk to buy this Sony Xperia M5 dual as it was available on flipkart @Rs.14990/-....I don't know, how it will be...I will share my experience with you after one month. however I am get somewhat confused after reading all the above reviews....so just tell me, whether my decision was right OR wrong? what's ur opinion friends?

  • Samsung j7 or on8

  • What is better? Samsung Galaxy J7 (2016) or Sony M5 Dual?

  • Yes, it is really that bad... I will never buy Sony Xperia again...

  • I really thought that most of the comments here are fake.... I should have just trusted the comments in here....I just bought Sony Xperia M5 Dual on Oct 28, 2016 and just after 5 minutes of using it, it gets hot! Even when it is charged and it is completely turned off, it is warm! I have been a Sony user from PSP, camera, and a previous phone but it never gets hot like this! Even when I am playing with my PSP for a whole day, it would never get hot... My camera also doesn't get hot even when I use it for taking videos and cameras for hours... I am worried that I might not get a replacement for this phone because it is already phased out... Oh my.. I am so disappointed at this time.. Really...

  • Did you get a replacement?

  • Is it so bad? What problems that you have found in this firstday-used?

  • I just bought it today Oct.28,2016. After 2 hrs, I tried it and just after 5 mins, the phone is already hot! I am so sad because that is the only stock left from the store and a lot of stores I went to told me that it was already phased out. I went to the local Sony Service Center/Store and that's where I bought it. I don't know if I can get it replaced since the was the last one. Oh no, what am I gonna do?

  • Phone is heating too much

  • U opened it and saw

  • Never go for the piece of shit m5 it'a horrible it turns off out of nowhere with a battery 88%, and after i plug in the charger it turns on at the same charge percentage i have no idea what's wrong with it :S

  • go for samsung galaxy on nxt which is available at flipkart

  • otg support

  • why after i upgrade the firmware for my xperia m5 from lollipop to marshmallow...my phone battery drain super fast???? the battery was 100% last night and when i woke up..my phone was off...then when i on my phone, the battery is 1% ... is there any way that this can be improved??? i'm really sad =(

  • Can anyone help me , Which is better J7 Prime ,Sony Xperia M5 Or J7 2016 .. ????

  • gd phn m5 dual / camera exlent front nd back //

  • this phone is very bad because it's mother board is very bad :-(

  • im using m5 for 5mos and no issue encountered(good battery life,good cam,good processor,good design)

  • Read my opinion bruh

  • Xperia M5 is superior for Camera Quality. Both (Rear & front) the camera are excellent. But battery they said it's 2600 mAh. But it's not in the little bit of 2600 mAh. As compare to other phones this phone's battery will run out fast. Now, talk about speed or processor, which extremely gud. You got 2.0 GHz Octa-core processor. Which is just awesome. You can play HD games like Nova 3 or Asphalt 8 or Gangster Vegas without any lagging problem. Looks: Looks are extremely cool from any angle you will. The phone is super sexy. It's back looks like mirror, which gives it a shiny look. Xperia M5 Dual is all around gud phone. But only just battery draining problem.

  • I like it

  • My m5 phn's touch are broken so I want to khow that after repair touch my phn keep waterproof or not.

  • it's have many problems. such as overheating,mouthspeaker sometime close than need restart.low charging capacity

  • please dont buy this phone dont waste your money it is having battery problem and it is never resolved

  • Mine is version 2, it's manufactured 15w50. It's really good. I have been using it for 3 months without any issue.

  • Don't buy this having 4g hanging issue if we give mobile to service centre they are asking to exchange xperia xa ultra

  • I want to change my sony xperia m5 dual back pannel change. How I done it...???

  • Buy it.realy good phone

  • Dont buy it, I jst reached home from service center. I'd the same issue of power off with 2nd sim.Now there is no spare available and is going to replace me with an xperia xa ultra, which I have not agreed.

  • I'm confused I must buy this phone or not?? Many people say this phone have a some problems

  • U can use du battery saver.download it from Google play store.

  • are you on developer mode? type *#*#4636#*#* using your dial pad. you'll see options after that, select Phone Information. scroll down to "Set preferred network type:" and select your preference from the drop down.

  • Matrola is best then sony camera

  • Same problem with my phone

  • So shall it be SOny M5 or Huawei P9 Lite ?

  • my phone doesn't have signals, like it doesn't read the sim or something, also when i try to update the system, it says failure to install, and it requires to download again, but also fails to install after redownloading the update.... any solutions ?? one more thing, how to change the signal network bands, cuz i want to put it on 2G only but i cant find it in the settings, thanks in advance.

  • is this good phone...

  • i bought this phone on august 2016 from the trusted store in my city, at first it couldn't read sim cards, then after 3 days used, it showed its great ability that it can restart itself always, then at the next day, it totally dead, dead. now i have to wait for 3 months it turn back from service center. i really love this phone but..... :(

  • My M5 is great,no issues at all, upgrades to 6.0 Lollipop,gets better. From my experience, Xperia Z3+ remains the best produced.

  • Its perfect phone for me

  • I have this exact same problem, I bought the phone at a retailer in Hong Kong, where it worked fine. Once I left Hong Kong this battery lock would happen the phone is fully charged then switches off for no reason For some reason it doesn't happen at home.. Just when I'm out and actually need it

  • It will be ok. No problem with my M5 dual since battery changed. upgraded to marshmallow.

  • Bro i am also using since jun 2016. Bro its restarted due to power heating inbuilt software in it. U notice that its restarted only When it over heated. Then its shut down and restarted automatically. It is not a problem.

  • sony which model is best mobile

  • Thanks. So I have to wait until early November 2016 to get my phone back. That's sad. Hopefully no more battery lock issues by then.

  • Mine, also from Davao was brought in manila ofc to change the battery. since then no more shutdown even if not switching in the plane just for test. only took so long to come back, around 1.5months

  • dont use any sony product in your hole and pls inform to other because it has worst service compare to other compny worst you know the worst after use sony product i was aware about worst means sony i dnt know how these cmpny can work without any standerd work prosess

  • I bought mine last December 2015. Brought it to the service center for 3 times already with the same issue (Battery lock). I'm from Davao and they will bring the unit to their head office in Manila hopefully for a permanent solution to the problem. The LTE is the main issue of mine. After I left my phone on LTE mode and the signal lost, the phone automatically shutdown. Lucky if I will be able to turn it on thru charging but the 3 recent incident has fed me up going to the service center for rebooting. If you have a phone like mine you better shift it to 2G to avoid battery shutdown especially if the LTE signal in your community is not that good.

  • I m using sony Xperia m5 dual from July n within one month this divece power off automatic n not on till connect to power that time battery status 95%.. Plz don't perches this divece

  • I m using sonyfrom

  • Are you sure bro? I had this with no problem since dec 2015 Until i got marshmallow still rock!

  • Just keep the sim size paper along with it. It works for sure.

  • What about the clicking sound in the front camera? ??

  • Did you updated to marshmallow???

  • I am using sony m5 dual from nov 2015 its ok but from last 4 month it restart automatically

  • the battery is draining fast easily. how can I solve this? should I download any apps? thanks.

  • Has been using the phone for about 4 months.No ptoblem occured.phone became even better after marshmallow update

  • Yes once

  • Ok thank you.. and did u try to put it in water .. because I'm afraid of being damaged

  • I am also facing this and It's normal. It's just the sound of focus

  • Yaa u cn purchase nd camera quality is superb compare to other device

  • I bought the sony m5 yesterday I conseiderd clicking sound in the front camera. Is it ordinary or I must return it??

  • Is the clicking sound in the front cam ordinary or I must return it??

  • I am planning to buy this phone, I like sony mobiles, I want to ask from those persons, who are already using it.. are they satisfied or not? camera quality and any problem

  • Yes your correct also my device overheating bro

  • No

  • Battery quality is very poor. backup only about 4 hour. otherwise it is the better one.

  • I was purchese this phone only two months june 2016 . I am two time so servish center and one time replace and second time always not poewer on problem same problem

  • this mobile is good .but I haveone confuse in this mobile in front camera have flash or not.

  • The worst phone I have purchased in my life. I brought it during the month of April and since then i took the device to the service centre twice due to sim slot not working. It is a hot plate when you started operating it. never never go for this product friends. you will regret leter.

  • I only had mine for a month, didn't upgrade to marshmellow, and it just suddenly shut down and wont switch back on

  • I was purchase sony M5 on Date march 2016 with extra warranty of 2 years on additional payment, from the next date of purchasing phone start creating problems,now i m facing major problem of "Sim 1 is unable to read" sony care told me this problem is not cover in warranty conditions so u have to pay additional amount for repair this phone.

  • I was purchase sony M5 on Date march 2016 with extra warranty of 2 years on additional payment, from the next date of purchasing phone start creating problems,now i m facing major problem of "Sim 1 is unable to read" sony care told me this problem is not cover in warranty conditions so u have to pay additional amount for repair this phone.

  • Does this boy getting overheated ?

  • It happens exactly the same, and the only solution sony giving me , is to restore the computer, and although I already have more than three occasions , even keeps restarting since upgrade to marshmellow . It is a pity.

  • after upgrading to Marshmallow, the speed was increased, so far camera performance is good; like speed of touches and closing. the heating is common in the unit. but it is very much of the concern of some users especially when the data is open but not much when using a wifi connection.the OS consumed around 6G of the internal and like others, issue in battery is depending in the usage..which is common to all mobile. the downgrading of power capacity in 3-6 months

  • After upgrading to Marshmallow, my phone suddenly gets restarted..! Otherwise this device is really good. Has anyone experienced my issue??

  • Hey guys When i sprleak using my earpiece no one can hear me though i can hear them I can listen to music and everything perfect with the headphone but no one can hear me , i tried factory setting as a solution and chose the headphone name in the accessory setting i also bought a new pair and no use , how can i fix this?

  • Try to get the original one, from sony validate showroom. I think u using clone phone..... 1. better camera then z3+ flash is perfect 2. waterproof phone will always have a little bit overheating essue 3. battery life always depended on using...(iPhone 6s will give u 6 hours internet backup) 4. operating system should upgradeable now 6.0 marshmallow . 5. doesn't even hang 6. u got it??

  • so far i like it

  • No. neither if Wcdma only is selected

  • If the mobile network is off, does it still shutdown

  • Hi, how can you say that the xperia m5 that you are buying is not from the initial or first batch, I'm planning to buy this phone. This phone worth around 21, 290 pesos here in Philippines, in what way or is there a specific part of the box or package you could check if it is in the first batch?

  • it will be intact

  • Bettrr buy none of them. Go for another brand. Buying sony now a days is testing your luck with a 300-400$ cost.

  • Very good. Buy a damn expensive mobile and waste your time discussing with sony authirities. Best luck for your new replaced one.

  • What about the water proof after repairing the handset?

  • I got a replacement . Instead of cribbing on forums fight for your rights, SONY knows first batch has this problems, to those who report these problems batteries are replace with 3 series defect free batteries. Auto shut down occurs when set switches from LTE to 3G or 2G MODE, I have done enough research on this and had gone in to engineering mode of the set and collected logs and did complete troubleshooting, then with evidence wrote to SONY CORPORATION CEO in japan and India and my replacement was approved. SONY policies replaces sets within 7 days for h/w failures without questions

  • Be a part of Xperia forums as well you will know . M5 dual does not require re marketing, its a wonderful phone, I love mine

  • Sony replaced the battery with new 3 series battery for all who reported these complaints

  • Xperia m5 dual bad phone back camera -with flash don't work. Front camera - only for day. Playing games -heating problem Operating system -OS 5 Hang sometimes Rating 2/10

  • Well last year I got this mob. Sony xperia M5dual. It is just a shit. After one week I realized back camera problem that it's camera and flash light are far away like- a break-up couple siting at the ends of bench. At night u can't capture pics with flash they are ugly in comparison with one that's without flash. Start playing games and

  • Feeling sorry for all who having trouble with Sony M5/dual. But here you are struggling for a phone that will never be a good phone, how much batch is made and bugs fixed. It's just a bullshit phone, no gyroscope and other necessary sensors, body made of plastic, Processor - Mediatek, battery is very low for such processors, heating problem, network problem, wi-fi strength very weak etc etc. Also browsing experience not smooth. All we have to do with this phone is compromise, because we spend too much money for this bullshit. Sony is a big company, so i can't take any legal action against them for stealing money from me and M5 buyers ( because i can't won against them ). I have realized the truth and bought another Xiaomi phone, it has no warranty , costs only 125$ (as i can't afford 300/400$ anymore ), but my satisfaction level is 100 time better then Sony M5

  • How do you know that, did you use sony m5 from every batch. or trying to re-marketing for Sony M5 ?

  • write to Sony India CEO [email protected]; which region are you from? After you write here you will get a mail from corporate. what exactly is your issue and how old is your set?

  • Don't be foolish. Sony has a brand delivers customer satisfaction. Which electronic device wont give problems? I have 4 Xperia hand sets with me and only m5 had an issue a known issue which SONY readily accepted and is replacing

  • Yes the problem of battery lock was with initial batch. All new batches have this problem rectified.

  • As mentioned earlier the phone was purchased from simply electronic who went into liquidation before the phone was able to be returned.There are a few companies linked to them so be careful when buying

  • just sell it & make yourself comfortable look at the fans...after one year...just 180 people want it... look at the redmi note 3...less than 1 year after release ... ... 1070 people want it...with lower price than sony & better quality the period of sony is done

  • can you provide me the procedure or the escalation matrix .....i also want to replace my cell...

  • my friend, what do you mean about initial sony xperia m5, is this mean that this is occur on the first batch of sony xperia m5?

  • Guys, This phone is already makes me so disappointed.So many problem, battery ,overheat ,Now even Pokemon go also lag. What the hack sony ?

  • Well if it keeps doing like that , then you have to ask the agent to change it

  • When sent to sony there responce was import and no warranty so no work to be carried out so cost £14-40 to have it returned. Was informed if casing opened it will no longer be waterproof.All you then get is return to supplier in hong kong.

  • Hi this is a known hardware issue with initial m5 dual. Please get it repaired from Sony Center. If you tell them they will replace your battery with a 3 series battery .

  • meant to say as well refering to my M5 phone.In order to use 4G on your phone check the network section.I have giff gaff 4G and could not use it on this phone.

  • own a m5 dual for 8 months now.yes it is a good phone but unfortunally suffered the turn off mode when out of signal range which meant i had to carry around a power pack to start the phone again.Worse came when the phone went into freeze mode and could not be turned on.Did a repair down load from sony which helped to start but had constant flickering before turning off.Sent to sony but returned as no warrenty.Was sending back to simply electronics under warrenty but they have gone into liquidation.Looked at buying a x performance but the M5 seems the better phone.Question is if i buy another, am i going to get the same problem again?

  • Plz tell me its disply briteness quality... and audio recording quality.. does it better than z3+?

  • Finally after 2 hardware failures in last 4 months (both between July 16 and August 2) and escalating to CEO of Sony Mobile and Sony Corporation and lot of discussion with top management SONY is replacing my m5 dual with a brand new one. Hats off to SONY finally they proved to be customer centric

  • Its a good phone got it in black have it for 6months now

  • Yes

  • Could anyone please say what type of Sony Charging Data Cable you got with Xperia M5 dual ? Is it EC450 ?

  • worst as i have purchased the same phone and facing the proble of motherboard wihtin a month. one of my friend is even facing the same proble. and service centre are so worst that they will not solve the issue before a month. so you can use for a mothn after that it will start asking for servicing.

  • Indonesia got Marshmallow already. Nothing much has changed. the most significant change is on d settings, as usual. and there are a big difference on the stamina mode. the stamina mode restricts app so strictly than before. so, when using the phone constantly i prefer to disable this option cuz it makes my apps works not smoothly.

  • go for M5

  • go for it.

  • when did you got the update for marshmallow?

  • Iam looking for a phone between 25000 to 30000. I am interested in xperia m5. I wanted a suggestion from current users whether to go for it or not. I am looking for a phone with dual sim and waterproof capabilities nd a decent battery..pls help..

  • Happened to my wife's M5 and tried every trick on the web but to no avail. A hard reset was the last resort and it's working fine ever since. Just make sure to backup your media, etc.

  • The upgrade to Marshmallow went smoothly and i like it in every way except that flashlight (LED) power has been reduced. Has anyone else noticed this. Apart from this problem, the interface style and smoothness has gone up considerably. Good one, Sony!

  • This is a new phone with this update

  • that's right..its really working good,and smooth...no auto shutdown problem,and also all device working well...thanks to sony.........

  • h update from computer the phone is very smooth and very fast version 6.0 its gret work.

  • I bought sony Xperia M5 from 3 days Then the phone upgrade it automatically to version 6.0 marshmellow Now the phone is not working correctly. . Please advise. ..

  • please guys help me ... i'm so confused should I buy xperia m5 or samsung galaxy j7 (2016) ?!

  • I have problem in my phone M5 I bought it from 3 days only.... Then the phone upgrade it automatically to 6.0 version marshmallow. So the phone is not working correctly please advise. ....

  • thank u bro...its working...i download it..but have a question..does it harmful for my device?

  • updated from the computer

  • Which phone I should buy?? z3+ or m5... plz suggest me guys.. I am confused... Or does this m5 support otg after 6.0.1 update?

  • went i update it the process com.android.phone has stop.. can u help me?

  • 24 hours in heavy use...i always charge my phone by using z3+ quick charger...its really helpful ....but the normal charger..what u given by m5,that's not good..and by heavy use may be it will back up 5-6 hours ...or normal use 22 hours...so try z3+ charger ..

  • Their is a heating problem and when my phone heat 🔥 a lot it just reject my Sim by saying "Sim card 💳 removed" and it switch off and turn on without my Sim....I need to remove my Sim then put it back 🔙 then it switch off 📴... Then it switch on with my Sim card 💳

  • I had give the phone for service for a touch related hardware issue. When I received it back it had Marshmallow build 30.2.A.0.100. Observed few bugs , After Marshmallow update no option to set separate ringtones for dual SIM can set only one ringtone for both. . Adaptable storage feature unavailable. Now Apps cannot be sorted in alphabetical order. These are bugs observed in last 20 Hrs will update any major observations.

  • Plz tell me its battery run time in heavy use....

  • how to update 6.0??on m5??

  • I'm also using this phone,but don't even have any problem like this...

  • Paji reset ur phone and set the network on wdcma preferred gsm and inshallah no more auto shut down

  • When did you buy this phone? What is its manufacturing date?

  • updated to Marshmallow 6 from Lollipop 5...too many apps crash...flash back to 5 and everything work fine...i will not upgrade to 6 for now.

  • Don't buy this phone. It has auto shutdown problem, and sometimes it doesnt' bootup even after connection to charger and needs to wait sometimes.

  • Now you can upgrade to android 6.0

  • Need to open apps, then select which apps that u wish to transfer. Click on the first column (storage)..

  • Try factory reset

  • please dont buy. there are many more better alternatives. this network shutdown issue had put me into a lot of trouble. it is absurd that i have to carry power bank everywhere i go. n just recently, the touch panel goes crazy.

  • How to update

  • try by using xperia companion and repair it

  • Wait for a month or so, & see some more reviews for this marshmallow version, cause sometimes the newer version also comes with bugs. if the majority is satisfied with it then you can safely update your phone.

  • My Bluetooth has stopped working after marshmallow update! Any solutions?!?

  • I got the marshmallow update two days but i didn't update and now the notification is not showing neither is it in software updates...its still in lollipop 5.1...what should i do

  • Anybody knows how to save apps to sd card after marhsmallow update. M5 works fast with marshmallow but i cant find how to save apps to sd card now.

  • Hi, what's the size of marshmallow update?

  • Marshmallow update available here in Bulgaria for sim free Duals phone feels nice and fast, as stated before it's a good update

  • Just read your post and updated to marsmallow Superb nice and fast All m5 members update your phone

  • Ofcourse support, 1) inser OTG 2) drop the menu and select "detect USB device"

  • Set ur phone network on wcdma preferred GSM no more auto shutdown issue

  • Set ur phone network on wcdma preferred GSM no more auto shutdown issue

  • I have Also problem with otg

  • Wheather ther is otg support in these mobile

  • Connect your m5 to pc companion you will get the marshmallow update. I tried to check ota but it is not available but when i connected my mobile to pc i have the update already. now updating to android. 6.0.Xperia m5 dual

  • I Got a m5 mobile at Malaysia... using in tamilnadu any OS Ppblm automatically shutdown. Plz any help for me

  • My mobile using single sim slot working... 2nd sim card not work.

  • My mobile automatically shutdown yesterday... not in Use and ON phone. Can u help us

  • i Updated to ANDROID 6 ... Does Anyone Know The Battry Problem Exist Or NOT ?

  • Well about auto shut down, when I first got it I had this problem and It didn't turn on even except when I put the charger although is was 90% charged so finally I gave it back in 5 days and I waited 48 hours and I came to get a new one. Its good mobile but yes gets hot sometimes during using it and the battery doesn't last more than 3/4 a day in case of using it much.

  • Mine battery ia ok can use for one day bu once i using dual simcard it bexome worst.so i disable another simcard :|

  • where did you go to repair your m5?

  • Z3 is the best in performance and bad in camera for both and m5 is the good in performance and also good in both camera but disadvantage of m5 is worst in battery 🔋 life...... It irritates u

  • Xperia m5 dual use nano sim

  • Yes battery is very poor

  • Is m5 dual is nano sim or micro sim?

  • sony xperia m5 dual battery is no good. charge automatically put down.

  • Yes, Soon

  • its a waste of money phone. shutting down always i visited 5 times to service centre in 02 months.

  • Please tell me is there marshmallow update for Sony m5

  • I paid 2.6k to change my battery. My phone also from malaysia dual sim.

  • I bought C4 and M5 last year, both having little trouble in the beginning like lag and auto shutdown, but after software auto upgrade , now both working fine.

  • I have sony for more then two weeks so I when to test it if ot waterproof and my phone ain'working no more what should I do?

  • After few updates of the M5 software, my M5 now working great, may be you should keep updating your phone

  • My M5 battery life can last for few days if I did not use it but keep it in standby mode (stamina mode)

  • When it get hot, just dip in cool water for a while, it will take about 1 hour to charge from 10% to 100% but make sure you don't use it until battery totally drain off

  • Is that normal that sony M5 getting very hot at the back? Just bought the phone for 2 weeks. And how long to take for M5 to charge from 10% to fully 100%?

  • where did you repair your sony m5 dual? because my phone did not aacept by the sony service service center here in the philippines because my phone came from malaysia. help me pls

  • Plz help..should i buy sony m5 or sony z3

  • why phone taking restart when playing online games like clash of clan

  • i had this problem in the first week, i sent it to authorized center . they changed the battery and make software change. now , it has been working since ,(10 days)

  • Dear All, Please advise for M5 Dual sim E5663 as the battery almost reach 3/4 a day with wifi or 3g open and If I close the internet and just open it when I need plus putting the telephone on stamina mode it could last maximum for 1 day. Is that normal !!!!!!!?

  • xperia m4 aqua is far better than xperia m5 i heared m5 failed the waterproof test and mine is shutting down automatically after i took it under water, best option is xperia z2 if money is the prob or z3+ if u got money.

  • try to use xperia companion, this might help. Download the apps first then run it in your pc

  • I bought this m5 2 days ago and updated the software.. after updating i cannot unlock my phone and the touchscreen is not working.. tried to do the reset and still not working,,

  • well, congratulation you're lucky for having 2015 XpM5 without problem in there. I hope 2016 production M5 having no problem at all in jakarta :D

  • I live in sumatera, Pekanbaru - Riau

  • i'm indonesian too. what city do you live in? what provider are you using? many people tell me to buy z3+ to avoid auto shutdown and enjoy the flagship sony. but it's all about the price.. lol

  • How? can u tell me how to use sony companion? and what to do?

  • Mine buy om nov 2015 have this problem. Send to centre to change battery after that solve a problem. Now in Malaysia price already cheaper around 1200 so not bad for the price range. You may also can look for htc x9 for alternatif same processor but more advance from few things (except camera but still have IOS)

  • I wanted to buy xperia m5 .. but many people told me that there was an Auto Shut-down Problem in this phone .I also watched many blogs and user's complains on internet about auto-shutdown . But now some people are also telling me that the phone released in 2016 has no auto shutdown problem ... I am really confused. Should I buy this phone or xperia C5 is a better option . I am at a loss ..Thank you in advance .

  • Have you tried fixing through pc companion?

  • My m5 wont turn on. wht should i do? if i fix with all method on the internet, will the probs come again?

  • just to report that, i bought this phone last october. it was a beast then, it's still a beast now.

  • why are you begging people to not buy it? it's their money! let them buy this phone if they want to. i had this phone for almost a year now, and am very happy with it. if you had problems with yours, just share it here. don't force people to not buy it.

  • Guyss, i need help. im considering buying this phone because reading all of that issues. Shoul i buy this? or go to iphone 5s?

  • Hey guys....I would like buy m5. Any country has this type problems in sony m5?..plz rep me...what are they countrys in most this type problems have? If you have any prob? What is your country? Plz help me.

  • I bought and used this phone as my daily driver for at least 2 and a half months . I would suggest people to buy phones like Oneplus3 cuz the m5 kinda sucks . The device isn't completely waterproof as my device got water damage (flaps were closed very tightly 100%) , but luckily the people at sony service center is able to help me with my problem . Now the display is not working and I dont know why . I'm disappointed with this phone as it cost me rm1599 and my moto G is performing better than the m5 dude .

  • i have touch problem nd automatically restart then so heat so plssssssssssss dont buy this mobile

  • ­ This Link can help you guys on auto shut down problem, It worked on my Xperia M5 Dual.

  • Depending in your regional country Im Indonesian, i bought M5 Dual in Dec 2015 Till now still good in performance and no serious problem except heat when using i-net I think thats normal for all gadgets....

  • Hi....I would like buy this Sony M5.how is this phone nowadays.plz.anyone can help me?....

  • This is all wrong. If so, why Sony refused to change the battery and they said no issues with phone. They are cheating. Don't, Don't, Don't trust Sony anymore.

  • i tried and now i sent it to the local authorized center . he told me it is common problem , but i donot think i will keep it after maintenance

  • Do you press together with volumn up button. [power button + volumn up] Another hard reset is red button inside simcard tray but ot will reset phone to fresh os and delete all your picture and setting(if you save picture on your phone)

  • i bought my m5 dual last February 2016. I've got no issues other than heating which i believe it is true to all units with almost the same hardware.

  • New XPERIA M5 mobile phone is frequent hanging very much disappointment. Pl return my money back

  • i bought this phone here in widget city an online shop here in manila. after i updated the software, my phone's screen started to flicker rampantly and I have to shut it down to use it again, and the front camera won't start. will bring this back to the shop since its still under warranty. i will update you regarding what will be the outcome. i guess its disappointing what had happened.

  • Thanks a lot I was thinking to purchase this phone but after reading your opinion I cancelled my decision......

  • Hi...im sony user since first model..Base on my experience...u should take Z series like z1,z2,z3 and above...this model less problem especially Z2...

  • I had the same problem exactly and I can't submit a complain to the website. I tried to press the power button for 10 sec, no response I tried waiting for 30mins then reopen, no use. I tried waiting for 2 hrs, no use That's is awful

  • Soo sad hear your story, do you try press power button + volumn up for 10 second, it will restart the phone.

  • at list i can play only 4 games like clash of clans, injustice, asphalt8 and marvel contest of campians??????

  • There is no "patch" for the auto-shutdown issue. This issue is endemic to phones manufactured before November 2015. The only solution is to change the battery. Certain hardware changes were made in later batches such that heating is reduced, shutdown is eliminated and performance is improved.

  • How much time it takes to charge from 0 to 100

  • Dear Sony, I am an Xperia M5 Dual user for the past two (2) weeks. Let me share you a story. I was not a Sony user previously but since I am looking for a specs with a better photo resolution, I believed Sony got it and that would be the main reason for the major changes of my decision to change to Sony. However, regretfully, after only four (4) days of purhasing Xperia M5 Dual smartphones with a value of RM13++, the first experience I got was its auto-shutdown problems. Thankfully, it is still under warranty so my pity husband went to your Sony Center in Bukit Bintang but had to go back home due to the amount of crowd at your place and patiently, he went back there at 9am on the next day and waited patiently for your center to be opened at 10am. When my husband submitted the phone for repair, it was informed by one of your colleagues that it is normal for Xperia M5 Dual user to experience this kind of problem (???). Without complaining any further, we waited patiently and one (1) week after that, your center contacted us to collect the phone. Once again, my patient husband was the one to collect the item (13/6/2016). I was excited to get back my phone (seeing the amount I have to pay two weeks back, who wouldnt?!) and for once on that night, I am able to browse through apps and all the settings with no auto-shutdown problems. However, once again, regretfully, today (14/6/2016) after sahoor, your product has once again dissapoint me when the screen went blank all of the sudden. I have tried to restart the phone but to no avail. I am sorry but I am too dissapointed with your product and has decided to trade in this phone and went back to the old brand I used to purchase. Thank you for all those gloomy experiences I got with your product. And believe me, since part of your mission is to move me emotionally, trust me, I have been MOVED. Thank you. Regards, Dissapointed user.

  • I think sony release a patch for the auto shut down problem did anyone test it ?

  • I don't think slow, just some time it is laggy, when to call and open the camera.

  • Do you play any games / online games. Happen to me if I not kill process thru recent activity it will run background process until morning.

  • When this M5 Dual gets Mashmallow updare? Not patient waiting.... Go sony, dont let so far behind....

  • Very Slow. It dont have feeling of 8cores processor and 3 GB Ram. Camera Result is fine.

  • Got same problem with battery of Sony Xperia M5 Dual, it suddenly shuts off even on a standby mode. I just bought it last December 2015.

  • Yes, same issue with me but my phones battery gets drain by only 2 %

  • I found a battery issue.Usually I sleep at 11 pm. Let's say the battery level is 100% by that time. But in the morning it has always reduced by more than 10% without any activity. Is this normal or does this phone has a good battery saving capacity?

  • No suit for heavy game

  • game is my life like heavy games did this phone is good for games and me?????? give a gaming rate

  • means this phone is good for me????? give a rate of gaming

  • Go to youtube, search for Xperia m5 ASD issue fix. Watch the video and follow the instructions

  • this phone quite hot if you play heavy game for long time.

  • type *#*#3646633#*#* select Bandmode Note: you can check local band mode by google, for example celcom bandmode, select accordingly.

  • i am a heavy game player is this phone best for me???

  • Anyone know how to unlock the M5 for other networks. I bought recently it doesn't recognise any sim cards

  • Yes easly

  • Problem resolve after install apps DSC auto rename

  • did sony xperia m5 aqua is best for heavy games like clash of clans, injustice,asphalt 8,gta 5 and marvel: future fight with no problem's???????

  • What is squared light senser and wher it is showing on phone

  • When Xperia M5 will receive the android 6.0 ?

  • Step 1 — Sony Xperia Soft Reset SOFT RESET You can force your device to shut down in situations where it stops responding or won't restart normally. No settings or personal data get deleted. Open the micro SIM card cover and you will see a small red button. Press it and you will feel three vibrations and device will shuts down.

  • go suplier or unit repai that's it

  • One other thing i want to ask. What is the phone criteria needed so that i can change to a new phone or add some money to purchase better device such as z5 compact?

  • Thank you for your suggestion. I've tried it & the device start turning on but the screen appears like a broken tv channel @ tv without signal. How to fix this?

  • Can you try to press volumn up + power button together for few second. It will restart the phone. Volumn up is near to power button

  • My phone is now water-damaged. It's screen show some colours but it's blank and can't be turn on. Is there any solution to fix it because i don't want to send it to the centre as if that happens i will lose all my pics. Someone please help me 😭😭😭

  • Only problem with this phone is name of picture not put a date Name save as DSC_xxx Any advise?

  • Dont forget this is mid range category phone, for mid range I think it is very good, Picture quality and video very good. I also take picture and video when go to water park( I dont put the phone under water but still got splash on the phone) 1st I also concern about the bezel but after the while I much more convenient on the bottom and upper bezel since I like to plaing game, it help me to hold the phone better whne playing game. also I will not accidently touchh back or recent apps button when playing game like my previous note 3

  • Icon can setting smaller at Home Screen Setting

  • I am going to buy this phone, Kindly suggest is this phone good or not.

  • Got a second one this week, first one had all the problems, the second one is amazing. There is a difference in the build quality as well, the first had a strange square sensor right from the front facing camera, the second one does not. Both are revision 2. The processor is really snappy and the camera is pretty decent. The battery life is good as well. If you buy this make sure it doesnt have a squared light sensor.

  • I've use sony xperia z before..second user can use sd card storage as well..but not on sony xperia m5..what do i do??? And those icon was too big..it is a waste for beautiful wallpaper

  • How to send msg frm this phone

  • Surprisingly, it appears this phone has 24-bit audio support as well as a class D power amplifier of 2.2W. Odd that Sony never advertises it. In practice, sounds as good as an LG G4, a phone touted to have a HiFi chip...

  • What is the manufacturing date of your phone? This problem is in first batch. I git new batch m5 and it doesn't heat as much, it does not have autoshutdown issue and it runs faster (which is odd).

  • regret buying this phone. aft 1 month, hang and auto shuts down. then, off forever. have sent to sony ctr and almost 3 weeks ady, havent got bck the phone. it seems prob in motherboard. planning to change to vivo v3.

  • This phone has been a pain in the bug. I have a Sony M5 Dual. In South Africa it was first released by Cell C, Vodacom and MTN(not sure if they released it) only came late but released late but not the dual SIM. Firstly when I wanted to log on to internet banking because I receive confirmation notification on my phone, it was giving me errors, When I try to run USSD codes, eg Checking of balance, recharging , or doing banking even running some applications a get an error messages that says “Unfortunately, the process com.android.phone has stopped” I tried all what I can to correct the error, clear cache, revert to original settings, un-updated software applications, etc. Everything does not work. But when I even deleted all my data without backup, so that I start afresh, it worked for a day, and the error message appeared again. It took a lot of troubleshooting only to find that when you turn the notifications off it what causes the error. Because working in an open plan area you can’t be having beeps every time the a message enters. I informed sony. After some time new software update was released and the error was solved. Now there is a new error where the phone automatically switch itself off, nothing you do, no matter how much you try to reset or press the power button. Unfortunately the battery is not removable, so it was not an option. So for now if it is off, when I troubleshoot it I found out that if I power it on it (connect it it a charger), it activate the battery and I am able to turn it on. But it is an inconvenience as I have to carry a power bank with me). There other thing because I decided to insert different network simm cards on the phone, when I set it to charge data cost to a specific simm, and it charges on both despite setting it correctly. Still trying to investigate if it is a phone problem or a network related problem. I always have a problem with all Sony phones, told myself that I will never buy a sony problem again after the Satio(U1) flop but came back because I wanted a Dual SIM smart phone. Don’t they test their phone before they release them ?, I am done with Sony phones after my contract expire.

  • typo (http://apkmirror.com)

  • Yes have otg but you need to turn on USB connectivity under setting - Xperia Connectvity - USB Connectivity - Detect USB software. If you lazy just download xperia TM Home 10.0.A.0.40 from (http://apkmirrir.com) and install, its has drowdown menu detect USB Device.

  • After root this phone and install xposed + lucky patcher, i become more love to this phone LOL

  • Send to Sony centre change the battery,

  • If your phone automatically shuts down take it to Sony Service. This is a manufacturing defect which has impacted many phones and is covered under warranty. Have Sony give you a loaner phone if they can not fix it the same day.

  • which one is the best?? lg G3 or xperia m5

  • I have the same issue with my Xperia m5..after updating to android 5.1 on Sony companion as advised by Sony customer care..phone shut down automatically again within few hours.. I m sending it to Sony..

  • This phone is crap..don't ever buy this.it switch off automatically and need to connect to the power cable to restart.camera don't get started sometime and picture are not as clear as advertised...

  • yes it has , im using , if u slide down on screen u can see detect usb otg option , you need to tap the option for detecting usb in file manager

  • My mobile manufactured on 43 rd week of 15

  • does m5 has OTG?? tnks

  • It has otg. Connet your otg device, then go to settings, USB connectivity, Detect usb device

  • Does anyone kown about Xperia m5 my sim card not working phone dose not even restart but no bootloader of sony i have to sent if back to my company

  • I bought a M5, its price is more, but it has no minimum facilities. Its has no OTG , low battery backup and less internal memory. In this century every low price phone have OTG, but this has .......

  • same problem with mine ~

  • Mine too 2.0 . At starting i have also heating issues and slow charging issue . I have repaired my phone software via xperia companion , and updated to android 5.1 . Now i have no issues with phone . But little disappointed with battery capacity it must have atleast 4000 mah with this many specifications contained in this mobile . 2600 mah is not enough for this mobile

  • I have a M5 after 2 months of great performance it sudenddly started to switch off and it only turned on if I charged it. Now 5 months latter it doest turn on even if it is connected. I live n Ecuador, I went to the sony authoriced center and they told that as they don sold me the phone, they cannot help me. What can I do?

  • Since a month

  • thanks for ur response but how long u have been using xperia M5?

  • Awesome design and beats iphone in looks Every thing is super in this mobile . Camera , display , mobile design etc 5/5 - everything is awesome , and speaker quality is so nice. You will get assured update to android 5.1 if you have mobile data or wifi . I have updated to 5.1 - And Xperia Companion software is very useful for repairing mobile software if any problem occurs , such as "heating issues , battery draining etc" I have resolved my mobile heating, battery draining issues , now my Xperia M5 is Working well and satisfied . And i have seen many users are saying that mobile is getting auto switch off , but till now my mobile is not given this type of problem to me , i think updation to 5.1 will solve this auto shutdown problem , i have directly updated to 5.1 when i have got this mobile

  • Awesome design and beats iphone in looks Every thing is super in this mobile . Camera , display , mobile design etc 5/5 - everything is awesome , and speaker quality is so nice. You will get assured update to android 5.1 if you have mobile data or wifi . I have updated to 5.1 - And Xperia Companion software is very useful for repairing mobile software if any problem occurs , such as "heating issues , battery draining etc" I have resolved my mobile heating, battery draining issues , now my Xperia M5 is Working well and satisfied . And i have seen many users are saying that mobile is getting auto switch off , but till now my mobile is not given this type of problem to me , i think updation to 5.1 will solve this auto shutdown problem , i have directly updated to 5.1 when i have got this mobile

  • hello any one guide me plz..i m looking for mid range phone..i m confused between HUWAEI P9 XPERIA C5 ULTA DUAL M5 DUAL LG G4 after reading all the cooments about M5 auto shutshown...i am more confused now..so guys any suggestion....is M5 worth buying?

  • What about battery? How long to take full charged?

  • I've been using this phone almost for a month. I bought the Rev 2 version. There's no issue with this phone.

  • we are not a student of authority

  • Hi I already use this phone Sony M5 since Sept 2015, actually Sony already announce that if you counter auto shutdown problem just sent it to Sony centre, they will replace the battery cause to auto shutdown. I have sent my Sony M5 three times already and the third time I sent it, the phone has no problem at all until today. It has awesome performance, no lagging even tho many apps running at same time. No more auto shutdown issue. Hoping it will be nice to me till I'm bored with it :)

  • i trusted brnad name of SONY and purchased Experia M5 dual on 10th May, the phone was getting switched off automatically and would not start unless connected to charger and Sim card was not dettecting i have replaced it on 13th May but i am facing the same problem again and again in new phone too.i think there is serious issue in this particuler model.

  • Guys i need your help,i Bought the xperia M5 dual,when i searched the imei number from imei.info the result is.....model:TBD, Brand:sony, Device type:PHONE, simcard:regular sim....thats all,please i need advice

  • m5

  • setting>xpria connetivity>USB conet .no error

  • Just wait for the Xperia X series...

  • I purchased the phone on the 12.05.2016 used the phone with factory power until it died then switched offer and charged for 5 hours and now 15 hours and my battery is at 17% so is it a phone issue or because is it because of a software update I did

  • How to Battery backup

  • Hi, I purchased Sony Xperia M5 Dual in April 2016. After Using 1 months, I like to put my opinion below:- (1)Display :- Better (2)Front Camera:- Better (3)Rear Camera:- Best in class (4)Performance :- Better (5)Sound:- Good Clearity. I don't have auto shutdown problem. Even there is little bit heating issue but I can able to manage it. For me, this phone is best in class just for Rs.25000. Thanks.

  • Chipset also matters alot

  • Hi I already use this phone since Dec 2015, actually Sony already announce that if you counter autoshutdown problem just sent to Sony centre, they will replace the battery cause to auto shutdown.

  • Ha ha ha.....

  • Hi did you solve the auto shutdown issue? I only have this phone for a day and it shutdown/restart/upgrade for a lot of times.

  • Is there any auto shutdown issue? Plz tell me best between c5 ultra vs m5 dual

  • Is there any auto shut down issue or battery issue?

  • M5 Dual is Octa Core 2.0 GHz.So that means 8×2.0 GHz=16.0 GHz

  • btw for me Sony Xperia M5 Dual is enough for me. Go ahead to get a high end phone if you are afforable. M5 is a mid range phone but still perform as well. Higher pixel camera (rear and front) on a mid range is quite rare. Mediatek Helio X10 is actually should be enough for yours who want to have a better phone but quite hard to get it. Xperia M5 is your choice!

  • Now Sony has solution to fix the autos shutdown problem. Only you need to do ks send your phone to Sony service centre and wait patiently for one month to repair. After that, you may use your phone as usual.I tried before and it works perfectly.

  • M5 has octa core 2.0 Ghz, not 1.5.

  • Sorry bro, but I beg to differ. I watched a youtube video and I realised that the response of the Z3 was faster than that of the M5. It should be the other way round, because the Z3 is 2.5Ghz quadcore and the M5 is 1.5Ghz octacore. If the Z3 is better than the M5, then you can imagine what the Z3+ has. I haven't used the Z3+, but after the comparison between the M5 and Z3, I got the Z3.

  • Irritating! I bought it last November or December 2015 (I guess). On 4 February 2016 it just automatically shutsdown and won't turn On anymore unless connected to a power source. It was over-heating, then I decided to remove the simcard and put it on another phone so I can text and call. Amazingly, M5 is working properly again, I can play games, play music, watch video, etc. Going to bring it to a service center soon and hopefully will be able to use it with a simcard this time. Irritating part... it will take 2 months to have it back according to the lady from the service center.

  • Don't buy... I have purchased this phone when it was launched.. I have replaced it from service center twice and also replaced motherboard on my third handset. 1st time I replaced it because it was heating too much very quickly also the back cover got opened. I had this problem in first two days of use so I got replacement under DOA. 2nd handset was getting switched off suddenly and was not getting started unless connected to charger. I got it replaced too, Thanks to sony service center. 3rd handset was getting switched off suddenly and was not getting ON again so they replaced the mother board and battery of the phone. now its been working for a month since the replacement and hoping it will work better and longer, but I can not trust this product anymore

  • Z3 plus and M5.Which one is more better and why?

  • overheating is a problem. i had to root it to cool it.

  • M5 is better then z3+

  • Hi its Dk. I am the one originaly posted on xperia m5 single model. I am trying to reach the problems in other perspective, and its been working for 6 hours without turning off the frequency. I will post the feedback later. Wait for a while i organize it.

  • sony m5 is far better than z3+

  • Which one is the better phone Xperia M5 or Z3+?

  • unselect ; EGSM900 GSM850 WCDMA-CLR-850 WCDMA-GSM-900 Right?

  • Can I buy same model ?

  • So you are saying not to use mobile data ? And always be in 2g !! Plz replay.... I have plan to buy this phone.. Will this worth for money ?

  • Hey ! Hello to All.. I'm am looking for a fon and my budget is smwer around 25k-28k. I am a selfie lover and also sony lover... Please suggest me the options available... I'm actually confuse between Z3+, M5 and C5 ! Thanks 😊

  • They are close to each other but I would say Z3+ if you do not care about dual SIM, because Z3+ is a true Sony product, whereas M5 is an ODM product (designed jointly by Foxconn and Sony). The Z3+ will get faster updates.

  • Yes your right.dont use your sony m5 just for playing heavy games.every phone have different usage.so maybe they just need to buy another phones to use for playing or whatever they think it will be their satisfaction.its all different duh .

  • Which one is better the Z3+ or M5?

  • Well I also suggest not to buy the product, other unit maybe?? I also experienced auto shut down too before in my brand new phone weeks after I buy my xperia m5 dual, it cant open unless plug the charger on it so I bring it to authorize service centre and they replace it with the new one and with the reaction of the technician , it looks like aim not the first customer complaining with the same product and problem. They just tell me that there is really a BATCH PROBLEM with the same unit deliver in the Philippines.

  • Go to dial *#*#3646633#*#* Select Bandmode Sim1 Unselect 900 and below (4 spot) Done ;)

  • how can i change my battery???????

  • Whats your view now?? Is it worth buying now?? are there any problem which you are facing

  • I also experienced the same. How can sony fix this issue. Yet, i love ds phone and Im hoping the auto shutdown issue will be fixed.

  • Wow its been one week with my m5 dual. Just in words "awesome " I'm loven it, otherthan it slight heating issue while playing heavy games... This was a good product for normal user. I love the way Sony camera takes the pictures. About battery., under stamina mode it last for all day long with normal calls, music, videos, camera, and some games.

  • Please don't waste your valuable money for this piece of beautiful shit. yes, it's a phone with lots of great specs but the battery life and charging time will let you down all the day. moreover, overheating problem. it needs 2 minutes to get 1% recharge, that means 200 minutes for full charge that is 3.5 hours. who has that much time?? usb charging? it takes forever to get full by usb. and there is battery drainage, my good god! Play score hero for 10 minutes, your phone goes overheated like it got fired in its ass and you loose 15% charge instantly. i read about these reviews before then once decided not to purchase, but somehow i did the f***ng mistake. please save your money, don't be fooled by tons of specs. thank you

  • I have been using this smartphone for quite some time, and I'll tell... I love it! I have loaded it with 110 apps and it does not slow down. It's water and dust proof, which every 'Phone' should be. It does heat up at times, like when you are playing video games with heavy graphics. But that's normal. Every computer will heat up when they get stressed. It has amazing cameras. Selfie lovers would love this phone. 13 MP Front-Facing Camera is way more than enough. And 21.5 MP Main Camera... I don't have to explain. You'll love it. Battery life is not too good. It stands for a day. But in STAMINA mode, it stands longer. I heard about the 'Automatic Shutdown' issue. I didn't experience any such problem. I upgraded it from Android 5.0 Lollipop to Android 5.1 Lollipop, the night I got the phone. So, maybe that problem was fixed even before I noticed it. Or maybe, the phone is stable because I run it in 'STAMINA Mode' most of the time. Some quick tips to improve the phone's performance, (1) Use the phone in 'STAMINA Mode'. This improves Battery life, as well as phone's performance. (2) Install an Anti-Virus Program. The phone already comes preloaded with 'AVG Protection Pro (Trial)'. But I would recommend you the full all-time free 'Avast! Mobile Security'. (3) Install a Cleaner Program. Junk files can slow down the phone. I would suggest 'Avast! Cleanup' or 'CCleaner'. (4) Optional - Install a third-party Battery Saver. Their main function is to Force Close most running Background Processes. There are many available in Google Play Store. I use the 'Avast! Battery Saver', which is simple, clean and lightweight. (5) Always clear the 'Recent Apps' list after using your phone. This closes the apps you used.

  • Beware: This is an terrible phone. Nobody should buy this phone now with the price of the Z5 and Z5 Dual dropping to about the same price as what the M5 was in September when it first came out. The Z5 and Z5 Dual does not have the same issues that the M5 and M5 Dual has.

  • In many instances it isn't just a battery issue with this phone.

  • Where do you think I went? Took it to one of the Sony Stores (the same store I purchased it from) with a Sony Service Center in the back. That is where they said 1-3 weeks and 3 weeks is coming up. Sure, if the techs didn't have any other phones in the queue and battery available they can get right on it. In my opinion you got lucky.

  • It was made available 1 month ago

  • Heads up > > Build : 30.1.B.1.55 is now available for download via Sony PC Companion v.2.1 or Over-the-air upgrade.

  • Please dont buy m5 never ever. one of worst phone. its turns off every time, it wont start until connect to the charger. even thought it is 100% charged up already. i feel very bad about this phone.

  • What about the shutdown issue? Is it fixed by changing to a new battery?

  • Then you need to go to the main Sony Centre, Batteries should be available so they will just replace it.

  • Yes absolutely and for free since it's a common issue.

  • Anybody change their M5 with new battery version. Did it solve the shutdown issue?

  • hi guys , at last i got my sony m5 dual yesterday . i was really scared when i red all the issues faced by many of the friends who bought m5 , but till the end of my first day with m5 ..im not facing any major issues except some heating ....but for a fully covered processor its not a big issue . camera was really good. since its my first day i cant able to comment a lot , but im expecting to provide same good reviews on this phone after a month.

  • Guys, give me opinion about sony c5 dual batch 2. Cause read opinion the batch 1 any problem is coming in this phone. I'm scared if i bought this phone and having same problem. Cause my planning, want to bought it.

  • Brother, I also bought M5 from Malaysia Through a cousin who went Malaysia. Same problem rises. now my phone totally not responding. Would u please Help me any kind of Suggestion please?

  • I am from Malaysia, I bought a M5 Dual from Sony Retail Shop last week. I went back home to get my M5 charge for 5hrs as the sale promoter instruction. I notice the phone are hot as iron during charging. True enough when i unplugged the charger and on my screen. The phone LCD appear black and white lining. Can't see any display on phone anymore. I went back and show my phone to them. They change for me another new set. This new set appear fine after charging, but soon after few hours, it auto shut down. I try to on back power by pressing power button, but no respond. I connect it with charger then it respond by showing battery meter. So i on the power back. it appear on with a msg. Phone update inaccurrate. What the heck? This M5 seriously get a lot problems. This time i went back to the same retail shop, add money and change to Z5 dual. No problems anymore. M5 dual is a phone with plenty of problems and the worst phone model Sony has to offer for so many years in market. All i can say "Disappointment"

  • How can i know the first batch from the second batch i really worry to buy the first one because of it's problems

  • Is been a month for M5, no auto shutdown, charging time 4 to 5 hours, rear camera very good quality but front camera focusing not good enough, 100 pictures with few video recording took about 40 to 50% battery, accessing internet very damn weak when using dual sim card same time, have to off 1 sim then the traffic smooth for accessing, Wifi good & no problem, battery not good for gaming, wechat ...exhaust fast, before install apps or games, the battery(24 hrs ON) can stand for a week just use for calling but after install some games & apps only work for 2 to 3 days, I guess M5 only suit for normal use not for variety use. Good luck for those who like to buy M5 in future. As i know, Sony will have new model call Xperia Performance. Can consider this new model.

  • Is this phone is still having the auto shut down problem, is it fixed in latest update Its good phone or not, some one tell me whether to buy or leave it

  • By the way, This phone is absolutely a hot cake when you doing gaming and Sometimes even will get high temperature when you browsing web. I went to the retail outlet Which I Bought this phone last week to request for trade in, the staff even told me They only sold a few pieces of M5 and they reject to Order this model again Coz too much of Complain. Go to the Z series is Better option

  • You have to Send to Service centre, its Almost Took me a month of time.

  • In most cases it takes 1-3 weeks and not one hour.

  • This is by far the worst phone made by Sony. The problem appears to be a micro circuit and it is a manufacturing defect. Sony should be replacing all these phones as they all have the same problems. 1. Auto shut down issue. Usually related to going from 4g to 3g or the other way. Need to plug into charger to wake the phone. 2. Slow charging times. Put the phone in airplane mode and like magic the phone quickly charges. 3. Short battery life. Seems to be related to the 4g radio. You might try changing the network settings so it does not use 4g. Not a solution if you need 4g obviously. But I found that all the problems with auto shutdown and battery charging times and life went away after I did that. Still this is unacceptable and I took my phone to the Sony shop for replacement. I will post a full report here once I get the phone back. So far it has not been a positive experience - Sony Philippines take note!

  • dude are you talking seriously or you joking XD ?

  • The battery drains quick because the first batch of these phones had fault batteries

  • Try using a different charger with a short cable. It will send the charge to your phone faster since the power has a shorter distance to travel

  • HI....I also bought it before a week and have same problem of long charging Have u find a solution?

  • It's such a bad experience for this model seems I get this phone on Last October. I faced auto Shut down problem and its Really irritating. I found that the problem only will happen when your LTE line switch to H+. Especially when the signal unstale. I did Complain and Sony was agree to replace me a new phone but the problem still the same. I only suggest Z series instead of M series.

  • Really R u sure?

  • Hi Guys, i was using a Zultra before and just brought an M5 a few days back. my purpose of buying it was especially for the camera. it has been working fine other than one problem. It takes hell lot of time to charge i guess around 4 to 5 hours to charge completely, this is ridiculous considering its only a 2600Mh battery. Is anyone facing the same issue with the M5? any solutions? The vendor suggested that he can provide with a booster charger but i believe it might have some effect on the mother board. please provide your suggestions

  • i brought the M5 a few days back seems like a great phone only issue am facing is that it takes hell lot of time to charge i guess around 4 to 5 hours to charge completely.

  • No it is ok to used any adaptor of any kind cp

  • Are there will be any problem if I use any other brand charger such as samsung's charger to charge this phone as it takes so many time to be charged and that makes me feel bad about this. Answer me pls

  • I had face the problems that just like everybody got from the first batch. What can I do to make my phone be like the users that experience this phone greatly from the 2nd batch? I would like to fix it so tell me what should I do to make it possible.

  • I get antutu 6 score around 40k but many people in horror are getting around 55k. Anyone knows why? Also xiaomi with helio x10 getting around 4.5 on geekbench but xperia M5 with same soc getting only 3.5k

  • Someone plz tell me is the back penal of Sony m5 scratch resistant

  • just update the software

  • I am using this for 2 months. i didn't faced the auto shutdown problem, but sometime camera will not work want to restart. i got update of 5.1 after that i didn't faced any problem. camera is nice, shutter speed is low

  • Thanks there, I kind of figured... I've been using it, so far, I don't have too many complaint except the power key is kind of very hard.

  • Sony makes great phones, if you're looking to take pictures & videos (as a mid-range) the M5 -dual- is the best phone for you. Great camera, great sound, very good design... This phone is really great!

  • I am having the same problem too mostly when playing games ... Xperia Companion will fix it.

  • You may need make some space, the message is because your phone memory may be full.

  • Anyone experience "unfortunately, your camera has stopped" when wanna use camera or camera related apps after update? Restart, clearing the cache etc doesn't help and the camera is not available too in safe mode

  • I can say that this phone is the best phone you could get in the middle range competition, most specs are topnotch or comparable to a flagship device. The only problem is if you receive a unit which is shutting down in certain areas which has a low lte or 3g signal. It wont restart unless you connect it with a charger or powerbank. The reason is that these units have version 1 battery which is causing the shutting down of the phone. This is a known issue with m5 units. I have 2 solutions for you, firstly replace it with a unit which has a green circular sticker on the box that is stating that the unit has an updated battery(version 3), and lastly go to sony centre and have your battery replaced for free. It's a known issue and they will replace it within an hour. If you don't use mobile data you simply use 2g network so it will not shutdown.. I hope this can help m5 users like me.

  • hot hot hot hot

  • Getting hot

  • Yesterday I Buy a Sony Xperia M5 Dual After two minutes using too heat ,iam worrying this devise to use only five minutes happened to heat how can we use it in travelling to hear music or other software half an hour, today i openened devise after three shot camera error massage we received . what can i do . only after 12 hours its happen what can i do . it too bad feeling to me. iam proud of the sony xperia system till it happened. but now am very disappoint. please advice to me .

  • I would like to know if I can go for this phone. Suggestion please....

  • i wouldnt mind buying it from you

  • I got the rev 2, ive been using it almost a month and never encountered any issue yet like the autoshutdown. But id like to ask anyone who owns the m5 any feedback about being waterproof? Thanks!

  • Yup same Issues. Mine started on the same day of purchase.just imagine. They sent me to the service center and they checked the heating problem in an AC room. WOW. BAD VERY BAD. M STUCK WITH THIS CRAP FONE.ANY 1 WANT IT FOR 100BUCKS?

  • Problem : 1 - They often heat up quite fast 2 - Due to problem 1, they tend to shutdown apps to reduce the heat 3 - Right now, if you bought the early batch of Xperia M5, most of them have hardware defects that make them autoshutdown Solution : 1 - Always check the task manager to shutdown running apps on background to reduce the processor and RAM usage thus reducing heat and make the phone a bit faster 2 - Just do solution 1 cause it's related 3 - Plug in to charger to 'jumpstart' the phone and some people on the net said that you need to use 3G instead of 4G cause the loss of 4G signal is causing the phone to autoshutdown

  • I just got the Xperia M5 dual, what are the most common problems with that specific phone?, so I can be aware!

  • You should try to reset the phone using the volume up & power at the same time for about 15 seconds, the phone will vibrate a few times. That should fix it! If not, try to update the software.

  • hi, is there any way of getting to know that the rev number of the phone before buying it? Is it mentioned in the box of the phone?

  • Please give us info how you know yours is rev2.0, which color is yours I really like sony m5, but I am afraid I could buy rev1.0 so I am still waiting.

  • What you have is a known hardware problem with the phone. Take it to a Sony Service Center for fixing/replacement.

  • Please go to settings and find the display option then get in and turn off the adaptive brightness option the thing will go away and become normal

  • Go to the settings_display_adaptive brightness (turn it off)...

  • HI I got a Sony Xperia M5 few days ago. Most problem phone is heating after 15minutes use net with WiFi. Shortcut my problems.

  • Hi guys I have got Sony m5 a month ago I'm having problem with the phone it switches off automatically n won't start until the charger is connected to it also the battery gets drained pretty fast even if the phone is in stand by anyone plz help me out with this Thnx

  • Question about this phone to be sure: is it possible to have 2 sims AND the microsim in the same time? The seller wasn't sure of this ...

  • I had been using this phone for just couple of days. I had rev 2.0 and it is an awesome phone. The only problem i had been thnking is with over usage its battery temp goes up to i think 40C. But no auto shutdown problem or anything else. Also enough battery capacity.

  • Go to setting < display and turn off the auto adjust setting

  • I have bought this phone last month,suddenly since few days I have been noticing that my Mobile screen gets brighter and dull automatically, even the brightness is kept as full Why is this happening and what should I do?

  • Hi, did you receive the replacement unit immediately when you went to TCI tower Kapitolyo Pasig. Coz mine too is experiencing ASD issues when on 3G or 4G. Did you also bring the box or just the unit itself?. Thank you!

  • why dont you try to go to PASIG KAPITOLYO to have it replace so you wont suffer from the asd issue,i believe that its not a software issue so it wont be solve by any update, and if you have purchase it in any authorize sony store and you still have the complete package with your receipt then by all means have it replace. Money doesnt grow on tress :)

  • i have this phone as well, replace it 2 times here in the Philippines and this time a got a replacement unit from Kapitolyo SEALED and with a GREEN DOT like STICKER at the side of the box, some of my fellow m5 user here said that this specific replacement has NO ISSUE at all, and upon using my unit for a month now I dont experience the Auto Shut Down issue anymore when using my LTE data connection .Maybe this new replacement is better now.

  • Cheap quality phone I bought M5 dual in last November. Within 6 months it got complaints like 1) waterproof proof fixed back cover opened 2) over heating 3) camera automatically shut down when phone get hot.. I gave it to service center, Now they told me it have 2 more complaints like battery got damaged and one internal part should be changed... Total 5 complaints :-(, Also bad customer support from Sony, l sent 2 mails to them, one to customer support in their website 6 days ago , second to [email protected] 3 days ago .... But until now no response from their side... So my humble request to all, Plz don't buy this phone..

  • You are facing this charging problem because it has problem in its sub-board..... you can change it from service centre..... it might have fallen from your hands

  • awesome phone

  • Get the C4. The M5 is a lemon of a phone.

  • unfortunately M5 has very bad battery

  • Wich smartphone should I buy M5 or C4

  • Does the water resistant is good enough? as lot of videos reviewing the phone has its own problem when contact with water.

  • Everybody pls dont buy this m5.Its just a failure. Both shut down problen camera problem and slso hatdware problem u guys will just waste ur money.

  • Im xperia big fan. From X1, X2, C, M4, Z3. Model come with water resistant all come with overheat probs. Camera always superb but the price also boleh tahan loo..

  • I also made heavy mistake to buy Xperia m5 dual.The major issue comes purchasing this phone after 5 months.I plug in charger,mobile shows that charging is going on whole night but battery remained same and drained very fast.So I suggest to don't waste your precious time and money to buy this bogus product.Not only m5 but also any product of Sony don't purchase.

  • Sony m5 has better features but it suffers from getting hot and auto shutdown problems

  • The update to 5.1 fixed my M5 dual problems (heating and battery life). Also try using wdcma/gsm network setting for stable connection.

  • I buy this because of the camera that very good so far I have . But battery Fast get heat

  • Bought de Sony Xepria M5 in nov`15, facing de same problem of auto shutdown. It always showing in screen as sim card inserted restarting. Guys help me to resolve de problem

  • m5 frequent hangup,over heat, shutdown

  • if OS Changed from Marshmallow to 5.1 lollipop

  • Which is better between M5 and Z3? Please help me!

  • I wann buy sony experia M5 ?any suggestions

  • my M5 start to have problem with system UI is shaking the UI when scrolling, Please fix it for me.

  • Hello guys, I bought my Xperia M5 Dual on 16th November, but till data I have never faced any problem with my mobile. It's battery life is very good and camera quality is excellent. I am fully satisfied by my mobile.

  • I bought mine last year by the month of December(2015). I experienced auto-shutdown problem after 3 days of using it. That's the time I searched for problems/bugs about the phone. I didn't bother going to SC because of what I already read. What I did is, follow the instructions given by the users. By using GSM only. Its irritating that I can't use fast connection via LTE. When the update was released.. until now, I didn't download the update. I am scared that it may cause more problems. What were the specific fixes of the update? Any reports about the main issue of the phone? or maybe I'll wait till the Marshmallow update releases. Hopefully this year also. I'm from Philippines.

  • nah, mines 2.0 too, but I got that over heating problem and auto shutdown. :( from Ph.

  • guys I planned to buy Sony Xperia m5 so please suggest me that it's a better phone or not....???

  • Bought this phone 27th September 2015. Was really happy with it's specs however withing 10 days the phone got dead. On 14th October, I got a replacement phone after making a complaint but again after couple of months the phone started giving the mentioned problems: 1. Microphone does not work when it's on speaker mode. 2. Stop reading the SD card 3. Hangs 4. Heating problems 5. The major problem that I started facing with this phone is auto switch off. It get's switched off on it's own and you cannot switch it no unless the charger is plugged in even if the battery is more that 80% charged. The phone is sitting with the service center and they are claiming to resolve the issue soon.

  • if the wifi name is same with other wifi for example PLDTWIFI then you always need to restart or enter password manually...

  • I want to buy a sony xperia M5 dual. What will you guys say?? Answer me, please!!

  • this is terrible.. its been 2weeks after the replacement of my sony M5.. same problem occurs (auto shutdown).. could Sony solve this problem? what if warranty expires, what will happen now? if ever this will be my second time to request for the replacement..

  • Just buy Xperia Z2/Z3. No gyroscope sensor for this expensive phone. I can't play Virtual Reality game on this phone. Huh!

  • I have read many reviews about m5 dual but before buy this phone i just wanna to know that can i play heavy games like NFS RIVALS NFS MOST WANTED 2015,2012 etc.

  • I have exactly the same problem. Won't connect automatically to my WiFi network. I have to connect manually everytime I walk out of the door and comeback. The phone's network setting is connect automatically, but it won't. Battery life sucks too. Operation is also very slow for an octacore phone. Not satisfied at all.

  • No gyroscope sensor for this expensive phone. OMG! How about my VR Box, Sony?

  • hey i am from bangladesh. I bought sony m5 dual. It is excellent phone.excellent battery life.no problem of heating.excellent gaming performance.if you got problem.just update 5.1.many people complain about that phone.but i found no problem. Thanks sony

  • I got my M5 a week ago. The battery is fine and I haven't had any problems of it switching off by it self. I am having trouble with my wi-fi connectivity. It doesn't connect automatically to recognised wi-fi networks and sometimes I have to restart the device several times before it connects. Is anyone else having this problem? Does anyone know how I can fix it?

  • Antutu score on lp 5.1 reach 52.666

  • Good luck ,may gid offer you the right choice

  • Hi guys. It is me again. Sony has given me a replacement for sony xperia m5. So far, been using the new batch of m5 and it is doig quite well. Will update you guys if the problem of auto shutdown is already solved in this new batch release of m5.

  • Power VR gpus heats up normally,.,try to clear you cache memory,.,and close other running apps,.,

  • its not normal heating issue it heats tremendously..i know my samsung e7 used to heat too but not this much...i play clash of kings for 30mins maximum it heats tremendously,sometimes it gets hanged..need solution for this as boss he is using the same phone n he dont have any issues like that..so pls do me a favour

  • can i get explame ...what u wanna know about this??

  • Problem solved!! Just kidding .I didn't solved it,but i found a way to overcome the auto shutdown.just active your airplane mode when ever you move aroun,and only deactivate your AP mode when you use the phone.autoSD is caused by the changing of network,so just remove the network from the equation.but still,battery drain is the biggest issue.

  • i have updated my m5 5.1..it should autometicly taken ..now its runing too first..

  • I'm about to buy this phone. Can I have you guys (the users) opinions??

  • HEEELLLLLP PLZ i bought this phone 1 week a go its good no overheat and no shutdown but suddenly the mic is stopped working and then it work then stoped anyway i take it to sc so guys i want to know sofe info in case then replace it 1- there is 14w44 writtin on my sd card slot ,does this mean its the bad batch or not 2- the camera is good but when i try to record video of my tv i see lines on the tv screen (static) does it mean its bad camera 3-when i charge it told me there is a 4 hours left does it mean its bad camera plz help me guys thanks

  • Can anyone tell me the score antutu benchmark after updated to 5.1?

  • Bro I bought mine last december too. it goes for ASD 3times only this mid february too!

  • I bought my M5 around mid-December last year and all was well until beginning of Feb month when it just go out for no particular reason and all buttons disabled( see ree123 comment) and only the charger can get it back to life. The problem is that it can go for a while without this problem but then out of the blue it hits, i've deleted some applications that were not working anymore or less used but it still does the same thing. I'm very reluctant to take it in for repairs because of the length their service tend to take. Anybody got this right?

  • Hello! I just bought the phone! I will get it tomorrow and will post a Honest opoinion. The seller says its the 5th batch so lest see if it keeps the issues that everybody complains about.

  • being toally honest; everytime I have merged the phone in water or put it in runing watter in the sink, it gets all wrong... the sound collpses, the screen auto stimulets everywhere and apps might be open and even can make calls by itself... the headphone entrance also fails for a while. Later when dry it works again ok, but I really put mysel fto think if I really want to expose my phone to such a threat to its integrity just... because? I think, having that capability at the ends its good for spills and even for droping it to the pool by accident or to the toilet in the worst case scenario; but defiently not for fun and going to swim and take photos and stuff

  • when did you buy it

  • I do not experience heating problem, even though I shot a lot. Even when playing aggresive 3D games for CPU like Implosion, my M5 dual never gets too hot - at least it's always cooler than my old Galaxy S2. :D The only problem I could detect is that the space between the display and the bezels (the black blank zone) is not the same as each other; the display is off-set by about 0.1-0.2mm.

  • sony m5 dual is good phone, everything is okey bu, only one problem is heating problem, when I play online game or camera(long time) it's become very hot ,how can solve this problem????

  • Nope! shutdown still remain the same.

  • There's new update 5.1,all of the problem of m5 just like auto auto shutdown Will fix

  • Put it in a little water :)

  • Me to. :) No problems until today since month ago. I think I'm lucky get a phone with Rev 2.0

  • I bought an Xperia m5 dual just last feb.8 and found no problems with it. Now I read about the problems other users has and got a bit worried. Can someone tell me if the publication number is perhaps the batch number? It is found on settings>about phone> legal information>important information> publication number. The publication number on my xperia m5 says 2.0 and so far I found no problems.

  • heating is common for all phone espescially when you use it for video recording, if you experience auto shutdown or network problem please inform :D

  • just got experia m5 yesterday..got heating issue..any solution for this pls

  • if you buy it in november, you might get the first batch because the second batch is out recently.

  • Hi, I want to ask. How can we know if the device is the first batch or the second batch from the company as I buy the phone in November and I face a few problems with this device. And my question is how can we compare whether the device is from the first or the second batch because I want to fix the problems I had faced with this device.

  • Hi, I want to ask. This device take a very long time to be fully charged. Is there any solution for me so that my device can be charged more faster?

  • when did you buy it?

  • i buy this phone for a few days its keep shutting down and unable to turn on back... i have to connect to charger so that the phone will turn on. and now having problem with mobile internet...i cannot connect to mobile internet for almost 1 week eventhough i have done all the troubleshooting from telco call center...i already send for repair and it tooks almost 1 month to solve...other things like battery heating issue but the camera was perfect.

  • yeah i was thinking bout doing so, but what dissapoint me is z2 only had 2.2mp front cam while M5 have 13mp. hey i love gaming and i love to take selfie hahaha but still i never see the picture quality that is taken using z2 front cam, if Z2 front cam is not good enough i will buy M5

  • Get z2 better , no bugs no lags , 3gb ram , incredible batterylife , the only is the screen which a bit reddish instead if white

  • you have the m5 dual second batch phone? if you do please keep me updated about the phone if their a problem or not :D

  • You can IMEI number to sony customer care and get the clarity.

  • try asking the sales person, and make sure its a sony centre store :)

  • Same here. From day 1 it have problem. Got a replacement but again problem with camera and keeps shutting down

  • How can you find out if your phone is part of the first faulty batch or the second better batch

  • Hi. I bought Sony xperia m5 dual last january 22. After two weeks of use, i experienced auto shutdown, auto reset and heating problems. I believe that unit is from the first batch release of Sony xperia m5. I am still waiting for the new replacement sony centre promised me after giving back them the defective unit. Sigh! Actually it is a very good phone, it is just the batttery, simcard slot and memory card slot problem is the main concern. Will update to you guys if the new batch of phone release is better.

  • Xperia Z2, C5 ultra or M5 dual, which one is the best....damn its killing me...C5 only have 2gb ram that is what worries me the most

  • when did you buy it??

  • Biggest mistake that I ever made while buying M5 Dual. Hell lot of problems from day 1. Within 1st 10 days I had to get the handset replaced as the initial one got dead. Had to write an email to the MD to get it done. Now even the second one is giving lots of problems: 1. Stops reading the external SD Card. 2. Apps stop working on it's on or starts working even if you don't touch anything. 3. Auto shuts down every now and then, and then you would have to plug in the charger to switch it on. 4. Second microphone does not work - Means when put the phone on speaker mode the person on the other end cannot hear you. 5. Battery back-up extremely poor. 6. Over heating. 7. Camera stops working at times. 8. Hangs - then nothing works. it's a nightmare...going to take this phone once again to the service centre and let's see what happens this time. I wish it they can take this phone back and give a better model .

  • keep me updated if theirs a problem okay? hahaha thanks for the info :D

  • I got the phone recently and they confirmed that it is from the second batch, and so far no problems to report with regards to the sudden shutdown or slow camera or anything. Everything works fine, I just find the screen a bit small as I moved from a 6.8" phablet to a 5.0" phone.

  • i just google "Xperia M5" and came across wikipedia and a sony site that said only the first batch were experiencing the problem, but still for confirmation i went to sony service centre to repair my ps3 and asked them about that and they confirm that only first batch have those problem but they solve it when the second batch came out. still i never meet the person who had second batch Xperia M5. Hopefully the news is true.

  • Where did got this information mr Forman? Because her in South Africa Mtn is telling us that isnt coming back anymore.

  • I disabled one of the sim card and no more auto shutdown, but whats the point yo have this phone is one can use one simcard? :(

  • it has been confirmed that sony admits the M5 series really have autoshutdown and waterproof problem but that only for the first batch of the phone, the second batch solved the problem and i heard it is out in 1st february those who experiencing the problems could ask for replacement tho, im getting this model by the end of february hahaha

  • Xperia m5 dual is battery &#128267; problem.. Plz Don't buy this mobile &#128241; west your mony..... Only

  • Is this USB host/on the go?

  • I don't understand how a company like Sony can manufacture and market such a horrible phone. I purchased a phone in Nov 2015. Within two days, I realised that the phone switches off on its own. Once given for repair, i got it back after around 15 days. Now I realise that the moment i switch on any application, the phone becomes too hot within no time. Please avoid purchasing this model at any cost.

  • Oh no.... avoid this phone! ITS NOT WATERPROOF! Mine failed within a month without putting near water, it must have been condensation inside and died! Retailer (eGlobal of Hong Kong) will not honour warranty due to "Water Damage". It also gets as hot as hell and shuts down by itself and can't be restarted unless plugged in to electricity supply! I suspect its the MTK Helio X10 processor. So $500 wasted! Will never buy anything with MTK processor again. I replaced the Sony with Oppo R7 with Qualcomm Snapdragon 615 processor... brilliant phone, and works like a dream!

  • Sent into sony repair centre in south africa, with the new battery the phone works perfectly however still waiting for the 5.1 update. So guys instead of downgrading rather ask for the new battery it took 8 working days to get mine back.

  • m5 dual water proof?

  • yes

  • i had bought this phone 15 days back i am also facing problem with battery backup and few function which starts automatically. i don" t know whether service centre can solve this problm. is there option to replace phone

  • No, it did not. After the 5.1 update I can say: - literally fked up my signaling. After 5.1 upgrade instead of 4 or 5 bars (max) it shows 1 or 2 bars of signal strength in the middle of the city (Cph, Denmark), but more likely no signal - Battery still goes down pretty fast after 15 %

  • I wanna buy this m5 dual, how much this model??

  • should i change to Z3+ ? Still the same issue on Z3+?

  • Did upgrading to lollipop5.1 fix?

  • Does xperia M5 dual has water proof feature? Please confirm guys

  • Sony has made the worse phone ever in the form of this Xperia M5 always shutting down and loosing signal. Piece of shit will never recommend this to my enermy. I am going to bad mouth Sony in all forms of media

  • Had the phone since Sept 2015...6 months...shut down issues were a put off but switching to GSM when on data and use of WiFI mostly and you will survive. Build quality is good and has an awesome camera. Satisfied to say the least. Phone should last until the need for an upgrade

  • Dont think so.. mine was updated to 5.1 but still with the same problem.. it doesnt fix auto shutdown problem..

  • so basicly, once it is upgrade to 5.1 all problem is settled?

  • Singapore variant? Single-SIM Xperia M5 or Dual-SIM version? Also where you buy it from? (I'm from SG too, but need to get dual-SIM version haha)

  • 5.1 update done.. but still the auto shutdown problem not fixed.. im frustrated.. wait until marshmallow update to be available and hope it will fix the problem.. damn phone!

  • I'm happy to bought this phone. Awesome camera and on problem. Good configuration with low price.

  • Performance and battery life better after 5.1 update. No auto shutdown problem. But still when battery gets lower than 15% it decreases rapidly

  • Battery about to die.......... Battery life is very poor..... And heating problem.......

  • guys thanks for your comments. i ordered one and paid for it earlier today and moments ago after reading all negative comments i called them and asked them for refund before even receiving the phone. now all I want is my money. haha :)

  • I also own dis kind of fone.. i love d camera but i also xperienced d auto shutdown problem on lte network.. im updating it to lollipop 5.1 hope it would help to fix these problems.. fingercrossed

  • Battery about to die.......... Battery life is very poor..... And heating problem.......

  • To Much Heating Problem, when starting mobile data or watch any movie in video player or play any game then too much battery consumption and heating problem... And Automatically Shutdown device and also 100% full charged battery consumed in 2 hours when watching or browsing....

  • I bought my M5 last October and I returned the unit twice because of power issue. while browsing and typing a message, it shuts down automatically, and it won't turned on until i connect it to the charger or power bank. I am so disappointed!

  • when did you buy it? is it from the first batch?

  • I bought 2 times M5 model number E5663. It is rubbish. What is your phone s model number?

  • i think im gonna wait till end of february and see what are the people opinion about the ssecond batch of this phone hahaha if everything alright i will get one for sure

  • The worst Phone! I bought it brandnew in Philippines but i faced alot of probelms like:- -Auto shutdown and cant be turn on untill you plug Charger. -Lock Screen Hanging.r I really love this phone because of camera and its design unless it dont give me this big issues. I never suggest anyone to buy it......

  • This is a good phone to buy.I have this and no issues so far.

  • I bought the phone in last month..but its getting switchoff frequnently..and not getting swicthon up to it get connected to charger.its a big backdrop for that.and also battery back also not good.camera quality was so good

  • really thanks a lot at last a light of hope for me hahaha i really like this phone the negative comment worried me a lot..im hoping to get one soon enough if there is anything wrong came up please informed me okay? thanks a lot! :D

  • very happy after purchasing this phone its totally awsom.... front camera is mch better than apple i phone 5s

  • Yes.. The bew batch if m5's are running smoothly.. I got mine 2 days ago. But i notice something on the cam when i did the water test. It got a tiny dot of water. Im still observing if the case will get worse or not

  • Today I get v 5.1 via OTA So far so good...

  • ples help me i should buy this model or not ples ? i'd like play game so which model i should ? ples tell me

  • Thank you very much :D this is a good news! im gonna own this phone soon enough hahaha

  • I'm from Malaysia too.Yes,the new batch solve the problem such as auto shutting down issue .You can buy the second batch

  • Hi im from Malaysia, and i want to buy this phone, this phone is my first choice between Z2, C5 ultra and M5, i like a good front camera, and i like gaming and i want it to runs smoothly thats why M5 is my first choice considering the 13MP front camera with 3gb ram, but when i read all the negative opinion im afraid to buy this product, however i heard that some saying the new batch is release, is it true? is this phone is safe to buy now? please give me some info on this product espescially someone from malaysia, i am a sony fanboy and i dont want waste money on some failure product

  • Wait and see!

  • M5 Dual is one to avoid, camera app continually crashes and shuts phone down, and then have to connect to power supply to start up again. Music app continually starts by itself. Finally after a month completely died and now waiting for it to be repaired

  • Hi, Im in Indo also Im using this phone for one month, everything running good. Idk why people complaining this phone so much, lol. Im complaining the storage was just 16GB.

  • I have a plan to buy m4, is m4 doesn't have any problem? is it better than m5?? in my country, Indonesia only supply m4 which is 8Gb internal memory

  • i've always admired sony products but this phone made me dislike them now... don't buy M5 dual... mine's been replaced 3 times and keeps having the same error.. automatic shutdown sometimes even while im charging it!!! its waste of money and time to go back again and again to service center...

  • turning your network from lte/wcdma to GSM will not solve this problem, the solution is temporary, based on my experience. I suggest to go to your nearest authorized Sony center to give u a technical report for replacement of other unit or brand, not to m5.

  • hello guys my phone is from singapore and its working fine i am wondering why are you having the problem may be the new batch of xperia m5 is already resolve ihave a new batch from where i buy:) i hope you get xperia m5 from singapore or may be from japan not in taiwan or china:) i think there is some sort of problem in the battery

  • Same here. Its so disappointed.

  • Thanks Kamal. I have really admired xperia m5 features. Am happy that you are saying it works fine. I intend to buy one. But would like to buy exactly like yours so that am equally happy. Have noted there are three versions of m5 coded as E5633, E5643 and E5663. Which code is yours? I believe your code is what is good. Kindly.

  • I come across alots negative comments about M5 Dual Sony, but i have been using Sony M5 for about 2 months now, so far the device works fine, camera absolutely super, battery consumption average. Its worth to buy M5 dual for its price....Best midrange smartphone ever from Sony... Sony User

  • Sony Xperia M5 Dual Battery backup Problem Too fast discharge my battery &#128267; Plz give any risen Plz Don't Buying This &#128241; Battery problem and west money

  • I bought this one as it released because i see that its specifications are much higher than as it expected for its price.. After I bought one with official warranty, it's really working ok the whole day. However, the next day when i wanted to change the back cover, i saw that the back lit was slightly opened, so i quickly went to service center and they made me a replacement. Now I am using another M5 dual. There are some problems with using this one. The most annoying problem is glove touch error due to software conflicts.. When i turned on the glove touch mode, sometimes there are auto touches happened to some areas of the screen which is absolutely annoying. Another problem is speaker & microphone error as it is not working after i used many software at the same time.Therefore, i made updates from google play store & turned off that glove touch. Now, it's working quite fine.. I like its performance, resolution, selfie camera so much that's why i am with patient in using this one. By all means, it really worth for its price... :-) :-)

  • made the mistake of buying 2 Xperia M5's last december. Didn't last more than a week before the issues of units turning off and not able to run again without being connected to a charger. Service for the unit takes 2 weeks. Plus you have to bring it to the main service center. Not just any service center nearby.

  • I wouldn't recommend Sony's m series.... Go for z

  • Dont buy it am also using m5 2 weeks now i have same what the ppl say

  • Bro do not waste your money on this better purchase Galaxy S6 both have equal price in the market.

  • Bro.....Did u purchase this phn? I am very much interested to buy it. But after reading all the comments of different users, I am getting scared. Tell me something. I am also a BangladeshI.

  • I had purchased this mobile M5 on 9 Jan 2016 vide Invoice No. SLF02A011020102719 from Croma store Pune, Aundh., after using Sony mobile M5 very happily for Two years. I think I made a mistake doing this. This mobile has major issues: 1. The battery life is being claimed to be 2 days by you. The M@ dual used to give me around 30 hours after a full charge. This one gives just about 9 or 10 Hours….. ??? 2. The mobile goes of for no reason unexpectedly anytime of the day or night, even when the battery has enough charge. Then the switch on button does not work. One has to connect the mobile to a charger or to a PC to switch on the mobile. This has happened around 10 + times in the last 13 days. 3. The mobile goes to one way communication, suddenly. The party cannot hear me and I can hear the party, irrespective of whether it is an incoming call or an outgoing call. And it remains this way until and unless the mobile is restarted. Real top irritant 4. One App downloaded from Playstore, Paid app, used to work well on M2. but on this it repeatedly hangs. I had sent error reports on this may times. but it continues. Is it possible for me to return this mobile? I had an option of buying Apple and I did not, due to the good experience I had with Sony M2.

  • Kindly can someone clarify to me if there are different versions of Xperia m5 aqua? I read from one of us that those originating from Singapore could be more genuine than others. I am not sure if we can talk of genuine and fake versions because I haven't bought yet but I am just concerned as I decide to go for mine. I am in Kenya and have already seen this phone in our shops. Are they genuine? Please.

  • No recommend to buy this phone,, my advice. Many problems as posted here. I encounted was the camera after shouting 2 or 3 photos, the camera hang, this happened many times, so how good of the camera specifications is useless . Also facing autoshoutdown, can't read .external SD momery card. I bought it from Johor Bahru sony shop 1 month ago.

  • Thank you very much my friend. I had really been put off by comments from others about Xperia M5 aqua. I was even wondering why it had not been recalled if it's really that faulty. Sony have already confessed that Z4 is faulty and we should not buy it. They could have done the same for m5. My friend I want to go for it soonest. Is there anything else you would want me to know about it (M5)?

  • Heyy......I am Riyan, from Bangladesh. I am very much interested in using a Sony phone. At this, I have emphasised to purchase Sony Xperia m5 dual. Because I think it's a perfect phone for its great specifications. But meanwhile, I have read out all the comments many guys of different countries. Now I could not make out what to do. Although I have a great will to use Sony phone..... Please, somebody give me an effective advice.

  • i having the same problem. just bought my M5 dual October 2015. yesterday after charging my battery, the screen suddenly turn blank. can't even turn it on until this day. sigh....

  • I request you confirm to me that xperia m5 aqua dual is a good phone. I plan to buy it but was planning to buy a different one after reading many negative comments from those who claim to have used it. I see you are recommending it and am encouraged once again. Is it a good one? I have a lesser featured xperia L and it's a fantastic machine.

  • yes..i am is using m5 until now it okay and no problem..

  • bought this last december2015. after 15day of LIGHT USE ONLY here are: 1.auto shutdown. never turns on unless u plug in the charger in the outlet 2.even with light simple touches, screen nobbles and fluctuates and scrolls its own 3.opens files on its own.. damn phone..i brought back to the seller.. this wasnt i expected.. dont buy this. lesson learned..

  • I am back guys! at the 2nd week of using my M5 it got auto shutdown twice but after force opening it via connecting it to the battery plug it opens. now it is 1month with me and no more auto shutdown issues. Hoping it will not comeback. but overall it is a very good phone for me. -PH from Cash and Carry

  • My Xperia M5 got speaker problem. The sound output sometimes change to the earpiece speaker. After a restart, it returned to normal. This happen few times. Please advise.

  • Ibought m5 last October 2015 for my hunsband after a month , he experience battery empty even if its indicate 100% when someone called, before he answer its low batt. or shutdown, so disappointed.

  • I am an M5 dual user. I just bought my fone last october 2015, and after a month i went back 2 store where i bought my fone bcoz of d error of its front camera. Then after 3weeks, dey replaced my fone with a brand new m5. Then agen, at first it functions well. But, as time goes by, i noticed dat my fone automatic shutdown and it cant read my memory card. So i decided 2 go back to store agen. And now, my fone is still der. And have 2 wait for 3weeks agen. I got very disappointed with M series. Sad to say, but its not worth d price.

  • The first time my xperia M5 was sent at the service centre in Ipoh and usually they will collect and sent to KL to be repair there. But this time they sent to service centre in Ipoh which is new and maybe not even sony's official service centre since they also repairs for other phone brand. After the problems have been stated to them they said they will change the motherboard and the screen but I read on the xda forum the official sony service release a note to replace the battery from v2 to v3 version for the auto shutdown problem. After 1 week the phone was received back from the center and when we got home the back glass of the phone popped out it was not securely put together. A few days later we sent the phone back to the service centre and got it back. The phone autoshutdown happens more frequently, the phone is running hot, the camera very hard to focus and the quality is worsten, the glass back of the phone popped out again, the power and volume keys are very hard to press, the upper parts of the screen still have light bleedings. Sony service centre dont know how to repair phone properly, if the glass back of the phones popped out how about the water resistant capabilities? They also do not know how to solve the auto shutdown problem. SONY YOU SHOULD GIVE REFUND AND STOP SELLING THIS PIECE OF GARBAGE IF YOU DONT WANT TO SOLVE THE PROBLEMS.

  • my girlfriend using this device for about 2 months.its so far so good. no issues like auto shut down or camera auto close. i think you were unlucky.

  • which is more better performance,safe&worth to buy ? is m4 dual or m5 dual???plz reply

  • I don't know but it's much people talking about some issues of the phone and I never experienced issues with the phone.... If this issues are real please send me a video of evidence...

  • Did anyone have a problem with the speaker of m5? sometime my m5 have a problem with it, i need restart it to make the speaker work again.. Any comment

  • Which one is better between sony m4 and m5? I read there are a lot of problem issues of m5 rather than m4. Because in my country, Indonesia only supply m4 with 8gb internal memory

  • I am Indonesian I bought M5 last month and until now I have nothing bad xperience in using it Sometimes Internet makes hot in bad signal but I think it's normal Maybe different country get different components

  • Dont go with m series if u are a gamer go with samsung

  • There are a lot of problem issue of m5. M4 is better than m5, although m5 has 3gb ram and m4 has 2gb ram. m4 using snapdragon 615 which is better quality than m5 which is using mediatek.

  • Don't every buy this phone, it is defective, despite many replacements. If you already have one and you experience the camera problem and the auto shutdown problem, better ask for a full refund or take your case to court. I bought two units in October last year and both are defective! Each unit has been replaced at least five times now but still the same problem. The camera and the specs are good, but the stress, inconvenience, and the trouble you get because of the auto shutdown issue is not worth it.

  • do not buy this phone sony is the best but this

  • guys suggest me sony m5 sony m4 aqua please i want to buy one of this phone....i am high graphics game lover so suggest me please please

  • Dont buy this phone......i bought this phone about 5 months ago.i have been facing many problems about this phone like camera problems, auto shut down,lagging problems and about 4 times i sent this phone to service centre this is the shittiest sony phone i have ever used

  • If you think sony is the best in the world, then buy your own M5.

  • What's the essence of buying an LTE phone if you'll be limited to a GSM connection just to avoid autoshutdown problem??? Makes no sense!

  • Many of other says their coment in opinion box that sony m5 is problemable smartphone etc...they also recomended the public samsung a8,lg g7, etc to use ..but i know sony is sony another is other...sony is best ever brand all over the world....

  • I have been using this mobile for 7days......and its an enough time to judge a mobile i think. Xperia M5 is an excellent set with the best camera 10 out of 10, Super fast processor, lots of ram, good screen and battery back is 8 out of 10... The only prb i face is that 4-5 times hang of camera app. I hope sony will surely fix that on upcoming 6. Other complaining about auto shut down..... Plz keep ur mobile network setting to gsm, it will solve ur prb.

  • This phone is equivalent to a 5000 rupee phone(price of this phone is 35,000). I found nothing good in it except the camera.It hangs a lot. Processor is also not good. It does not have gorilla glass even. The mobile claims to have a scratch resistant glass, but you would observe 2-3 scratches after just one falling of the mobile to the floor. I request Sony to deliver such products which match their prestige.

  • I am from the philippines and I bought sony xperia m5. im truly not satisfied with this phone. the sony store has replaced the phone 2 times already but still having auto shutdown problems. DO NOT BUY THIS PHONE. if I have questions you can email me grid_runner22@yahoo.com

  • If you are getting autoshutdown try change your mobile network to GSM only it works fine. I know it has LTE but I'm waiting for new Android 6.0 version or change yr battery should be fine.

  • I am purchase to M5 within one week. Pl. send us your feedback...

  • It's really a worst model from Sony. Highly disappointing. Phone automatically shutdowns and don't start without putting on charge. No support from Sony. They only know to sell. Not at all recommended.

  • Sir Ric, I am also dissappointed with m5. Frustrating how are we going to refund for payment made?

  • Guys,coming from a former m5 user who encounter prob with the sd card,i suggest if u still wanna use sony then go for z3,or z5 if ur budget allows it,altho i dont use sony anymore but I still believe in the brand,now im using samsung a8,i can tell you altho the a8 is suppose to be a lower mid range vs the m5 but daily usage has been much better than the m5,and the a8 camera thrashes the m5 in terms of focus n speed in capturing,and stability in reading the sd card.currently the a8 is the best midrange samsung has,and just a tad more expensive than m5.

  • In Indonesia the SC doesn't aware of this problem all they do just update with Sony pcc.

  • Yes it's true, don't buy this phone until the problem solved. If you get autoshutdown, the phone will not turn on until connecting the micro USB port with charger.

  • this phone have a several problems with the batery no buy this phone

  • m5

  • i used M5 for a few minute it getting hot, what happen?

  • I read the comment of sony m5 that there is a problem in auto shutdown or force close/crash in game apps. Is it true??? because i hav a plan to buy sony m5

  • If you have budget for lg g4 just go for it. Picture photo is better than m5. Also the best camera for low light. 1.8 aperture is lowest from current others brand model.

  • Hi.dont need to wait update. It is battery issue. Already got reply from service centre. Send to SC to change new battery. From SC said current battery v2 is not suitable in Malaysia weather. Thats they told me lor.

  • Just send to service centre to change new battery v3. Actually m5 is good phone.

  • Why Sony Philippines still selling the old version. they absolutely don't care. never again.

  • Hey bro i bought mine from cash and carry buendia. i have my phone for about 3weeks now and got 2 autoshutdown issue. I am planning to bring it to service center. Did you requested to change the mainboard ang battery? if that so how long did it take for them to repair it? Did you requested it or they are the one change it voluntarily? need answers sir. Thanks!

  • Worst phone.. It keeps shutting down.. Contacts always stops and the signal is very weak.. I cant receive calls or messages unless i restart. Why is sony still selling these? They should just return what we paid for..

  • can i know ? how long it take to repair...

  • can i know ? how long it take to repair...

  • bought this sony xperia m5 dual 3 weeks ago. and now, it always turn off it self. and will only turn on when i plug in a charger for about 1 or 2 second. and it is continous turn off again... hope it will be fixed when 6.0 come

  • I buy sony xperia m5, but in 3days they auto shutdown..,you need to plug the charger to open it..,memo xpress replace it into new m5 but the new xperia that he gave me have the same problem they auto shutdown again..i hate this phone..think about it bfore u buy this phone..

  • I got mine last week and it off by it self and cant open unless you connect to charger

  • a sony branch in SM Bacoor pulled their M5 out, they're fully aware of the issue (quite rare for sellers to admit, i'd say) and restock once they get the new bug-free batch. guess i'll put off buying til they start rolling out the new batch

  • How did the upgrade go? Did they allow to exchange it to other brand? I planned to upgrade mine to z5 compact but i felt additional 8k pesos is another ripoff!!! Z5 compact has lower specs. Rear cam and fingerprint scanner are its only advantage to m5. Im planning to get LG G4 instead.

  • just received my phone for the autoshutdown issue.They told me they change the mainboard and new battery.Been using for a week now and everyghing works perfectly fine.Battery last longer too.Thank yoy Sony Malaysia.

  • Go to quick settings, find for LTE signal icon. Drag it to active quick settings and turn it on the LTE icon. Already a week i didn't face auto shutdown yet on my M5 xperia. Hope this settings can solve the auto shutdown face by other M5 users.

  • Go to quick settings, find for LTE signal icon. Drag it to active quick settings and turn it on the LTE icon. Already a week i didn't face auto shutdown yet on my M5 xperia. Hope this settings can solve the auto shutdown face by other M5 users.

  • Go to the quick settings button, find for LTE signal icon, drag it to active quick settings and turn it on. Already a week, i didn't face auto shutdown anymore on my M5 xperia. Pls try this method, hope it can solve the auto shutdown issue facing by others.

  • Which is a Big Shame..cos i see in Taiwan its official they replace this phone.I bot mine in Nov,its stalls without moving gets hotforno reason then now it shuts down over than 5times when i was in Thailand frm 18-23Dec..Sonyi hope you here n will do something positive,a wrong move will affect yor future sales on all Sonys.

  • go with c5 ultra

  • can any one please tell me which one will be better xperia m5 or xperia z3 or m4 aqua..i'm going to buy one from japan..i'm so crazy about sony xperia m5 but i've seen negative reviews so i get confused.please tell me...

  • Anyway you just unlucky receive thr first batch

  • Maybe so a mid range phone, but it should run for longer than 3 weeks before dying! And longer than a week before giving problems and I reckon that AU$377 + $25 shipping is not all that "mid-range" pricing. After all, the Asus Zenfone dumped the Intel Atom processor for Qualcomm without much affect on the pricing!

  • Hi I am from Indonesia My M5 Dual get restart itself coz of weak signal But no need charger.Normal again..

  • Bro this is mid range phone

  • Yes, big problems with this M5, First it shuts down when signal is weak and will not restart until plugged in to power. Gets very hot in use. Crashes when playing busy games. Then eventually died completely within one month. I believe the problem is the MTK processor. If Sony replace the MTK processor with 810 Qualcomm Snapdragon this will be a really great phone. I sent phone back to retailer in Hong Kong, waiting for replacement...... I hope, or maybe exchange for Samsung Galaxy S5, more reliable for use in Australia. I got the M5 because specifications attracted me, but now I believe reliability is better.

  • Update: 13 days in, no automatic shut down issues. I am on LTE all day and heavily use mobile data. This looks promising. By the way, the guy in the service centre said this new batch of phones was shipped from Singapore. Don't know if that makes any difference.

  • Very good .. Im using m5 2mnths no problem Gud phone .... A minor problem is battery drinage fastly.....

  • m5 sucks, choose z series instead

  • good info, my M5 dual failed the test. good luck sony.

  • Full bullshit My uncle bought this phone and it suffered sleep of death within 10 days

  • U can go to customer service center and request them to test the battery for u...whether facing 'battery lock' or not...

  • Im also experiencing the what they called "battery lock". And im so upset i can't used it without using a charger. Sony this is a serious problem of your product make a solution as soon as possible!

  • Hi, Even I m planning to buy this phone...just happy to see your review...just want to know where u got from....I mean is it online or from store.....

  • but in my mobile battery inbuild

  • The issue existing inside M5 is called 'battery lock'. Old battery rev is 2 or below...while new battery rev is 3. Follow the instructions below to check whether ur M5 is facing 'battery lock' or not;

  • How do we get a refund for sonyM5? I have used 3 different sony brands in last 7yrs and M5 is the most disappointing. Battery drains,power shuts off and camwra hangs. WORSE OF ALL sony offers no solution. I think buyers of M5 must all file a complaint with DTI or consumer complaint organizations.

  • I got mine dec13 (same price at gateway) and started having shut down porblems two weeks after.

  • I am perches a new Sony smart phone RS 35000 in last month NOV after some day my phone auto switch off when I am using phone again I am try to switch on phone not switch on when I am connect charge in devise then mobile on I am visit vashi gallery they return after repair my phone I am again facing same issue I am try to use mobile at safe mode again I am facing same issue my phone auto switch off in day 10 to 15 times Sony this product M5 not good

  • I am perches new m5 dual in last month and I am facing auto switch off issue last 20 days I am not happy with sony m5 mobile phone

  • I think it is the Dual that is giving problems

  • maybe u have to many file in storage.. try to deleted some not important stuff

  • i bought this phone last week.. love this phone, the weakness only in battery, its only 2600 maH :(

  • I bought last dec 02 and now i cannot use due to phone disabled?? .. How can i fix this .. And i experience overheating and hang ..

  • Hey Abhishek I am purchasing this phone this phone next week. but i have read your view, now i am very confused that weather i should go for this M5 or not? so could you please help?

  • May i know whr r u from?

  • Hi Ahmed, i am also from SA and i got this phone on December 3rd from cell c, it was great but 1 week in it started developing the shut down problem i have sent it back and i am fetching it today i hope it is repaired Best phone ive ever used for the price with 1 fatal flaw!

  • Very good smartphone by Sony Excellent camera & video quality Processor are a bit hot great performance

  • Are you really facing so much of problem ? Your location ?

  • This is the worst Sony product i have seen so far, i have replaced my M5 Dual handset 3 times for the same repeating issues. and again i am facing same issue with the replaced handset Automatically Phone switch off and will switch on only when connect to power back camera is very very poor. sound quality is like cheat phone. 1st and last time Sony . would never ever buy any Sony product..........

  • I love this phone, got it for the amount of 21,990 pesos, the only shortcoming of this phone is the battery life, other than that design, camera, performance really love it.

  • Please verify I have posted a comment dated Nov. 09 2015 exactly 1 month after i bought a Xperia m5, Dec 16, 2015 after waiting more than a month the replacement has come, after using for 2 days the same problem i experience, sudden shut down, melting hot, long charging time. Now i went back to the store and same old story and have my phone be send back to service center again for the second time. I have a bad experience in Sony Xperia , I bought a scrap.I demanded for the refund of my money, I advice you not to buy this model. (I'm from the Philippines)

  • I got this phone 3 days ago and I haven't yet experience those things mentioned in the comments, but when I browse pictures, some of them but not all, are half grayed. that's all, aside from that, the phone works fine

  • sony m5 is a very good mobile

  • Was thinking of purchasing this phone next year january in South Africa , please advise ........

  • am in Ghana ready to buy M5 dual when i read all the comment and now am scared to go for it cos here once u buy the fone no warrant and the best is for 7 days and if i get any of the above issues how will i handle it and its very expensive here like $500.. any advise thank u

  • I received my second replacement M5 Dual last Tuesday. I'm hoping the third time's the charm. I've been stressing it out (LTE, music, videos, games) to fully test it. No issues so far. Will update you guys next week.

  • Please don't buy the Xperia m5 it's a very faulty phone. Msee y screen first got a screen bleeding and a white spot. After 2 month it got 3 reasonably red spot at the screen. The phone runs hot and the camera software have a lot of problems such as camera not available, cannot record video and the 4k video only records green pixelation all over the screen. The sim card 1 slot connot be use. The phone have a quite number of app crash. This is the phone that I felt like this is a trash. Please go for oneplus x,Xiaomi note,honor 7,iPhone 5s refurbished, galaxy s6.

  • hi people. after hearing shitty comments about the m5, i no longer have the obligation to have one . any other recommendations for phone below rm1500. plss help. thnx.

  • Guys I'm planning on buying this phone does this problem have with the malaysian model too please tell me no. If not can someone recommend me a phone for around RM1500

  • Guys I'm planning on buying this phone does this problem have with the malaysian model too please tell me no. If not can someone recommend me a phone for around RM1500

  • I purchased this mobile 4 days back impressed with the configuration.On the usage its heating to the core worried about this issue. Fortunately Hardware got corrupted with in 3 days,Display gone and not taking the sim signal. Returned the Mobile to the store itself.

  • The retailer told me this problem cannot be solve locally and will air freight to the agent for repair, and likely will take about 2 months on and off. Hopefully he is only telling me joke of the day.

  • The first phone and the last phone from Sony. I have been a Sony supporter for home appliances, but this phone made it the last product from Sony too, will never buy Sony products anymore.

  • where did u buy xperia m5 by online or by stores

  • I have changed back to my xperia M2 Dual after 5 weeks of frustrated struggle with the phone. The phone shuts down deliberately several times a day and Sony is neglecting this absurdely. Go to the Sony support forum and have a look yourself. You will find it very fast because it is the largest thread in the M5 forum. The users are desperately posting for help like wild and Sony only knows to say nothing.

  • ive got sony m5 dual on december 5, 2015. so far, i've never encountered any problems as other mentioned in their comments. flawlessly switching of lte network via dual lte sim, no auto shutdown, lagless, camera were great, 4K working as expected, and other stuff work without any issues.

  • Will never ever recommend to buy M5 dual. Very bad experience with this phone. Looks like Sony don't know fix the Auto Shutdown problem from this Model. This is a replaced ahving the same issue and now It is over a month that phone is still with service center. Big disappointment with Sony. They should stop selling this model in the market. Its like cheating the customer when company knows that this model has auto shutdown issue but still they are selling it.

  • I got same issue

  • I have m5 my problem is my memory slot doesnt detect my 64gb sandisc mem card class 10 I have changed 2 mem cards already Still same problem and pics that are clicked are half grey and spoilt. Help.

  • Izit still RM1699? or go up again...

  • I have my experia m5 dual for almost 2 weeks at first there we're functioning as Sony said yeah there very good. But after that the fone start turning off. Just browsing with the photo, after calling, etc... Now I'm trying to replace my fone with a new m5 but my doubts is ther. I hope Sony will fix the problems.

  • the new batch of this model has already arrive at malaysia, new fixed model, and a bit different price of the phone

  • Shitty phone. A total rip off from Sony. Got the phone back cover problem gave it to the service centre got a new one after 10 days . used it for a day camera issue looked like a VGA camera , again gave it back , again got the phone now the problem with the camera it shuts down automatically and shows error camera not found . seriously its like making fool of people.

  • Srry to say but this phone is not good so can't purchase it

  • just do not buy . sheer waste of money . on the very 2nd day of purchase software trouble started and needed factory reset

  • I dont think its smart to choose this phone. I bought mine in subang (direct d). 10 days later i had to send it to sony service centre in klcc because the phone cant turn on. The repair took 14 days. I think its better to buy samsung a8 for the money.

  • I am planned to buy xperiaM5 which colour suits the this mobile most

  • How to know if you get a second batch unit

  • You can exchange your unit with mine and you can see the problems I faced.

  • I am surprised with the. Reviews here i recently purchased the xperia m5 E5663 dual and i must say it is a very good device battery is a huge improvement over that of the s6 and performance is fair 2 say on par with that of a z3 i havent experienced any of the problems stated here and got like 20+ minutes of 4k recording.. Overall i think it a very good phone for its price..... Ps i think sony could have included a good pair of hi res in ear buds tho...

  • Thank u bro, and think i have to buy diferent model then.

  • I bought it in jitra,kedah. My phone screen is the main problem with screen bleeding and recently 3 big red spot at the center of the screen. The random shut down also still happen to my phone. The phone also lags sometimes.

  • Tnx for the info. Did you buy your phone in Malaysia also?

  • Please don't buy this.I own one and the problem keeps on appear one after another. Buy other phone

  • Im from KL im planning to buy M5. Any suggestion where is the best place i can buy this phone.

  • My c4 get hot and drain out battery in 30 minutes after full charge. My m5 dual now having a problem of battery, can't even charge with the original charger . Can some one help and tell me what is happening ?

  • They better pull out all the units so that it will not hassle the buyers. Anyways the Z5 is a good choice it is just ridiculously priced especially on installment plans. Good luck on your new phone.

  • i bought this phone in oct....so for no major issues...battery average(obvious with 3GB of ram),as far as heating is concern it get heated at back that too is ok...not to the level someone can fry an egg on it.camera is awesome both front and rear.. music and camera in unmatched with any brand.(music not even iphone).

  • I dont think its good to go for m5. I used my phone for 10 days before the battery had problems. I cant turn on the phone at all and had to change the battery. I also had other problems such as overheating, random shutdowns, lagginess and couldnt turn on unless connected to charger.

  • xpria m5 or htc one A9? pleas...!

  • Expensive rubbish. normal performance lasted 2 weeks then the problems started. Most troublesome is the phone shutting down when I travel outside city/suburban signal range and I can't restart the phone until I plug it into a power point, even though the battery is fully charged. Because its a dual sim version not retailed in Australia by Sony, I can't get any help from them . It does get really hot in usage. Games apps crash, and lots of little irritations making the phone one that I feel like throwing into the rubbish bin. Hong Kong supplier will not exchange for a replacement, they want to repair it! So another $25 to post it back and be without a phone for goodness knows how long!!! I think I'll avoid any phones with MTK processors in future.

  • Yes im adding cash just to upgrade this and hoping they will allow me to change brand also. I dont know why they are still selling. Maybe they have a lot of brandnew stock in their warehouse.They are taking the risk to sell them and hoping no one return it back bcoz of its defects. Im going to SM North Edsa now. let see..

  • i bought at sony center jusco bukit indah but repair at shining telco, near sutera mall.

  • It's a glass

  • plastic

  • You're going to add cash for the upgrade right? So since it is defective up to this time why are they still selling this crap at MemoXpress...

  • I bought mine mid October in Singapore, still working fine except the 4k video, it plays greenish video.

  • Hi Im from Malaysia too, but i think i got the first batch phones. Happy for those who dont get any problem with their phone, but seriously and sincerely the problem is actually real and we are not trolling here. Anyways, could you please share the location where you bought it ? I bought from Jusco Tebrau city JB, they cant do anything i might go to service centre later to solve this :(

  • I bought sony m5 sept 5 2015 @ sony sm north annex philippines. November 30, 2015 i returned it Reasons: Switching mobile Gsm to Lte shutdown They replace it after 5 days they said its now the second batch. Now im using this phone after i used its flashlight, about 30mins Of usage basically the phone will standby while using it and ofcourse the phone will get hot also just a bit. Now when you press the power button it wont turn on. You have to force shutdown and restart again. You cannot turn off the flashlight coz you cant open your phone. Il be replacing this phone with z5 as per memo xpress after replacing with a new m5 and still get some problems thats the time you can as for other model replacement but still a sony brand.

  • Sony m5 dual is worst phone. And Sony servicing center people r useless.

  • I need to buy this phone. How can I buy 2nd batch of the phone? Can anyone suggest the no. or something?

  • How can I buy the 2nd batch of this model.can anyone tell any no. or something

  • I've send mine for repair. confirm,main board problem.I heard all the first badge affected. Below are my complain to them; 1. Phone get auto shut down when switch to LTE. 2. Camera not working sometimes. 3. Unable to check battery status.It says "unfortunately,application have stopped". 4. Over Heating. 5. Sound won't play at speaker

  • This phone or Oneplus X? in my country, OP2 cannot released How to know my handset is 1st batch or 2nd?

  • Sir what do u suggest if m5 is compared to huawei p8 and samsung a8?? planning to buy new phone, but confused with these 3. TIA.

  • Can't wait to see it in Poland! I hope that shutdown will never happen in the 2nd batch, Sony can't let itself to make such mistakes. Is the back of this phone glass or plastic?

  • How do I know that the phone is 2nd or 1st edition? Any mark there? What is the opinion of Sony?

  • I have just received my xperia m5, everything is smooth and brilliant. Performance never lags and the phone never gets too hot to physically hold. Battery life is average and the screen is rich. The design this crisp and thin and despite having a glass back it never slips out of my hand. I am very impressed with it and i would recommend it over most phones. The one issue i have is with the main camera, before you take the picture the image is crisp but once you click the camera button the app tends to get the auto-focus wrong and pictures are blurry and need to be taken again but that's just a software issue. I cannot understand all the complaints i have seen here its probably samsung or apple fans trolling. But yea AMAZING PHONE and i absolutely adore it. Much better than the A5, J5 or Huwawei P8 light. From South Africa.

  • i want to know that how to know about latest batch of sony Xperia m5 because i want to buy.. Malaysia

  • it's crap peice it' gets auto switch off over heating blink of camera lollll phone

  • Not sure for now... If the problem still exist wait for the firmware update.

  • You sure receive the first batch one

  • While recording with 4K the video plays with faulty greenish ......whats this? Please rectify it soon

  • This is the worst **** I've ever used! Constant crashing when using google, lag is a major issue and most notably, when u r using an app, exiting the app will sometimes, if not most of the times, causes u to somehow enter other apps like albums, camera, calendar etc in which u never even click on them in the first place!! ~Malaysian user~

  • It seems like comments r getting more positively...I will buy it 3 weeks later as my christmas present...Cant wait for it ^^

  • just got my m5 yesterday (new set) after 1month... everything look great, no more problem until now. from Malaysia

  • I went to Sony Center at KLCC, Malaysia today (4/12/2015). I asked directly one of the sales assistants about the auto shutdown problem that this model has. He said that problem is only affecting the first batch. When I asked him how many people actually came and complained about the problem, he actually laughed and frankly commented that he knows that their service center is having a hard time handling the complaining customers. I expressed my interest but I was worried that the stock that they now have is the old one. He assured me after much complaints, they have replaced the first batch with the latest, and so far, according to him, there are no more customers complaining about the auto shutdown problem. He also said that the problem has something to do with the phone's software. I'm tempted to buy at that time, but I had to hold myself back until I'm really sure that the problem has been solved. So this is what I've experienced at Sony Center KLCC today. I'm yet to buy it, because I'm still waiting for user reviews here who actually bought the same phone in the last two weeks from the same center. This is because, according to him, the newest batch of Sony M5 Dual is pretty recent (arrived around 2 weeks ago).

  • Hi ensem,I'm also from Malaysia but now using 1+2,never been happier,m5 is a nice phone really,I sort of miss the size vs the big 1+2. :)

  • How to know if you have the latest batch

  • Im using latest batch, already test 4k video recording seems owesome, no problem,

  • Dear Melissa just send it to the Sony center they already know that the first batch f this phone has major fault in their mainboards and ask them to replace it for you. that's what many of us did

  • this phone is a piece of crap,. issues: - sudden death - shuts down by itself, worse u cant turn it on w/o the charger - camera blinks - overheating - speaker problems - sim card auto ejects - and more..... And sony? They don't mind...piece of shit!!!! This is not only happening in M5, but most of their phones..don't buy this phone.

  • Im from Malaysia buying latest batch on November. My phone was great no hanging, actually I don't install any game in my handset, normal user with apps like mudah, mysale, whatsapp and facebook. Just to inform latest batch M5 dual don't have any problem, camera also save on SD card. np auto mounting and no auto shutdown (only happen once but after remove weather widget problem seems resolved)

  • Hi, I only set phone to GSM only since they have LTE setting shortcut on the drop down menu. So I use LTE only when browsing or open You Tube, it quite handy.

  • I have this phone, and frankly, it's extremely disappointing. I purchased this phone from Expansys, and in the month I've had it, I've had to repair it using the PC companion program on my PC no less than twice a week. It dies when I make calls, or receive them. Switching it over to GSM makes no difference. I'll be sending the phone back for repair as soon as I can. I really hope the vendor will just give me my money back. But I doubt it.

  • I also had shutdown issues with the phone but then I followed advice that I had seen on this blog and changed network settings from LTE to GSM only for both sims and no shutdown since then. Besides the shutdown issue this is an awesome phone five stars for the camera.

  • so then you agree with me that this should not be called "waterproof"

  • I only have one sim-card in the phone and the setting is GSM but the phone still shuts down. I got the phone last week Thursday, it fell Sunday morning and then it started shutting down on Monday morning. I initially thought it could've been due to the fall but after reading comments on this site it seems that's not the case. Now I'm worried they may not take the handset back because it has little chip on the side due to the fall.

  • Suddenly shut down any resolve?

  • in the official site, it does state that "Sony devices that are tested for their waterproof abilities are placed gently inside a container filled with tap water and lowered to a depth of 1.5 metres. After 30 minutes in the container, the device is gently taken out and its functions and features are tested." It also clearly state "Just make sure you don’t submerge your device in bath water and you wash off those soap suds when you're done." "There are other ways to take advantage of your Sony device’s water and dust protection. You can use the device in the following scenarios: When your fingers are wet. In dusty environments, such as a windy beach or when hiking along a dusty trail. Just make sure you wash off all the dust on your device using water from the tap afterwards. Taking photos and movies in wet surroundings. Remember not to use the device underwater. If you accidentally get the device wet with non-fresh water, wash the device with tap water." My conclusion is, Sony's waterproof-ness is only tap water -proof ( edit: actually, the official site states the waterproofness is only applied to fresh water) P.S. you can buy waterproof container for phones.. or make it... plastic and zipper

  • I sent in my M5 to Sony Service Center and it took about a month to change the main board plus some other stuffs. It feels like new phone when they returned it. Most importantly, it resolved the serious shutdown, reboot, hang, system bricked and overheat that i faced when i bought it in around Sept. I've been using it almost a week now and it works perfectly without a hang or reboot. I'm not a gamer for mobile phone, however, i did try install a game called "Sky Force 2014", while playing the game, the phone got very hot, but it would still running smoothly, but i guess the other phone will experience the same too. In general, using any apps like Facebook, Evernote and etc, the heat is minimal for me. Overall, the issues got fixed and until now, i'm still happy with it even though i was very angry in the first month when i bought it. I'm from Penang Malaysia.

  • Is the 2nd batch M5 solved auto shutdown issue? tq~

  • can i know ur 2nd batch imei? r u from malaysia... Im waiting to buy it as well....hope thr is no auto shutdown issue,.

  • can i know ur 2nd batch imei? r u from malaysia... Im waiting to buy it as well....hope thr is no auto shutdown issue,.

  • Overheating is a common issue on Xperia devices. Bcz as we all the water resistance technology can't allow air inside the device so basically it's getting heat. But I think it's won't be not that much. Hope firmware update will reduce the overheating problem.

  • I've been using it for 2 days and also a 2nd batch user the issue about overheating well I guess it's normal but I doubt because using simple apps like facebook or instagram the phone gets hot easily but I do more review and in overall the phone is good

  • I've been using it for 2days and also a 2nd batch user the issue about overheating well I guess it's normal but I doubt because using simple apps like facebook or instagram the phone gets hot easily but I do more review and in overall the phone is good

  • I've been using it for 2days and also a 2nd batch user the issue about overheating well I guess it's normal but I doubt because using simple apps like facebook or instagram the phone gets hot easily but I do more review and in overall the phone is good

  • I m also facing autoshutdown issue since my purchase in sept. Handset has been replaced twice but issue not silved yet. Major manufacturing defect. Sony not even giving me refund or good handset.

  • any encounter sd card problem? everytime slot in sure ask for format and is corrupted..

  • Sadly after 1mth with my m5,i trade it off n bought a 1+2,was so frustated with the sd card unmounting itself n photos taken cudnt be saved,even after taking out sd card n reboot,the m5 had problem to read its internal memory n thats the last straw,i dont hv any overheating isu n battery superb with 2-3dy on stamina mode,if u guys cn get the latest batch with no prob go for it,it is the closest to flagship w/out the price,beautiful screen,fast user exp. comparable to 1+,those issue i've highlighted only trigger during photo taking n i end up losing lots of precious moment,but whats the point of hving high pixels with great pdaf but cant save photo

  • My M5 seem having memory card problem. Have anyone encounter when I slot in memory card it just corrupted whole card unable to download or keep anything inside. Please advise. Thanks

  • sony experia M5 or huawei P8?pls help?

  • Using this phone for 2 weeks now. Never experience any overheat, sudden shutdown or whatever defect they state before. Battery life is ok for me. First day im using it, it drain faster but after a while, battery life is great. It is normal for android phone since it take time for the software itself to stabilize. I managed to get 1 day and half (including sleep time which is I never touch my phone for 6 hours). For your information I never play game, just constant use apps and internet since I communicate a lot using whatsapp apps, a lot of fb, twitter and instagram which is great for me considering it only contain 2600 mah.

  • the overheating is not that bad, it's just normal but the battery sucks

  • try it yourself why do you believe whatever it's written and by the way as in Sony website : "You should not put the device completely underwater; or expose it to seawater, salt water, chlorinated water or liquids such as drinks." I dont call it waterproof !!!

  • This phone is waterproof (IP68)

  • Guys in this device is over heating or not.? And battery backup is good or bad?

  • it is absolutely not water"proof"

  • Hi, may I know how long you use this phone?

  • Does this phone has waterproof test fail?

  • Thanks

  • take out the sticker inside the simcard tray and read the numbers it should be like 3415 which means your phone is manufactured in 34th week of 2015 if it is after week 40, it should be 2nd batch that's what I know so far

  • true

  • Dear please check this phone is not working some company sim card...i will check realiance sim card not work properly... I insert realiance sim card this phone will be automatic restart..so please be carefull for buying this phone...sony service centre replace this phone but also same problem in new phone SONY XPERIA M5 ...so be carefull It's critical case in ahmedabad............

  • The shopkeeper said 2nd batch M5 fixed the problem...izit true??? From Aeon Bandaraya Melaka~

  • Got any shutdown issue so far? is ur M5 2nd batch?

  • Sir, pls update here about ur feelings...yesterday i asked sony center melaka, they said tis is 2nd batch..no more auto-shutdown issues same wif xperia z3+ overheat issue. Izit true 2nd batch has fixed the problems?

  • overall is perfect , camera ,videos,gaming,browsing,gaming... but this phone battery so weak and easy to overheating ,possible make your phone running slowly...

  • i dont have any problem to access battery usage. all function ok. maybe your phone something not right there. did they replace new board ? did u check the IMEI ? still the same or new one after take from service center? .

  • How to check second batch?

  • JAQ

  • Mangkuk i want to ask you something. Your m5 is second batch right. Then did you have a problem such as you cannot access the battery usage option in the setting. I dont know but from the first time i got it after it being replaced by sony center i cant access it.

  • i'm a student from malaysia. i already use it for 2 days and i've experience that this this phone warm a bit. about the camera, you should not worry the camera is superb. but there are some camera apps will be error to open . but if you like taking picture . so yes it is worth it with the 4k video and the 21.5mp. although the phone is water resistant i suggest you to not put it in water or rain.

  • just buy it a week ago. superb phone. doesnt experience anything like overheating, autoshutdown. camera is great, phone is smooth. maybe because my phone its second batch. just buy it if u want it.

  • Dude,do not open.just throw that fone on their face. Its crap fone.ol m5 dual got shut down issues nd wont turn unless connected to usb charger. Buy other brand.

  • Yeah I'm waiting for updates too.

  • I am from Malaysia. Dont buy this phone, it overheats, battery only 2600mah and it is very pricey. The 2nd day i used, got charging issues. I sent my phone to service centre and luckily get to claim a new one from directd. Then now im using note 4 . Happy with it. Luckily i sold my m5 quickly or else it will face the shutdown problems as i saw many people mentioned it. I suggest you all buy samsung note 3/4 or either Asus' phone. Sony sucks man . I will never buy sony again.

  • I strongly not recommended this phone. Because even it 'mid-range' but the price still high. And in malaysia you can find high end phone that has same price like m5 dual such as z3 or z1 compact or even z2. If you look for a phone with a long battery life maybe you can buy lenovo k70 with a 4000mAh battery life. Mi4i a good choice too.

  • I dont about the overheating issue... But please dont use it underwater for first batch before week 40.. I got this phone a month ago and after 2 day without issue i use it underwater. For the first 10 minute the phone just working normal, i take underwater photo and video and then the nightmare suddenly happen. My so 'waterproof' m5 dual goes half green and blurrinh then auto shutdown itself. And it never wake again &#128546;&#128546;. I send it to the sony center and after a month of torture without phone i finally got my phone back and sony eventually change it to the new phone with 4215 second batch and new motherboard. I use it for three week it just work normally but suddenly after i use 4g simcard the trouble comeback. The overheating issue and not only google chrome but every browser that ever existed cannot work properly. But for camera thumbs up its a great camera all working normal. 4k video such a beautiful video. And i forgot to tell that before my old phone broke the camera not functioning properly and some camera app cant even started.

  • hey be careful. if you had experienced the shut down issue means your device is faulty anyway. so my advice to you. take it to sony center and ask for a healthy replacement before it's too late and they can refuse.

  • Looks like i'm not the only one having shutdown issues. Bought mine from Hongkong. Was only using it for 3 days when suddenly it died. Had to use a charger to start it up. Batt's not even empty yet. This happened to me almost everyday till this weekend. Following the advise of a friend I simply removed the sims, turned the phone on and let it sit for an hour, then turned it off and put back both sim cards. Now it's been 2 days and no shutdown yet. Will still monitor for changes. Just one question, has anyone tried using a ps3 controller for this? There's no option to connect a ps3 controller in settings, unlike my old phone m2 aqua.

  • yes , please do so since your phone is faulty this behavior is not normal

  • My phone have the same problem with yours.

  • Have you tried your 4k video? Mine is greenish when played.

  • I bought M5 from sony delair,but thid mobile can not give me satisfied ,My mobile will become more heated & charge is not available.How i can solve this ....give me suggesion.

  • when plz tell?

  • wait for marshmallow update. it is almost around the corner.

  • Yes no shutdown anymore after replace new mainboard

  • Set your Network connection for both sim cards to GSM only.. Settings > Data Usage > dots on the upper right hand corner > Mobile Networks > set the Preferred Network type to GSM

  • Im from Malaysia. I love tis hp so mch, but is the shutdown issue solved on ur replaced M5?

  • I bought one yesterday (Nov 19, 2015) in Trinoma Mall, QC, Philippines and after charging the phone, I tested the video of primary and front camera.To my dismay, the front camera is blinking. Tried to restart it and it goes all right but when I tested it several times, it happened again... and again and there's a time when the rear camera also blinks. I don't have any idea if this is normal (since it's my first time using a sony phone) but I would like to have it replaced right away... :(

  • Wait and see. I bought my M5 dual in Singapore and now im in phils. Sony have no int'l warranty. Anyway still working more or less ok. 4k video i dont need anyway. Normal video is working perfect.

  • then having these symptoms I suggest you to take it to sony center and ask firmly for a replacement device

  • Maybe u need to wait one month. They will replace main board and u will notice u got different imei

  • thanks sir, so my unit is not exempted to this SONY circus. got one time shutdown during flight. 4K video player is playing greenish video. ring tone/ sms tone / alarm clock - sometimes ringing only on earpiece, not on speaker. and maybe wait for more..

  • Mine just sent in to service center last Saturday. Hope they can fix it cause this phone specifications is value for its price.

  • so this means that your phone was manufactured on 37th week of 2015

  • don't have such number. what I can see is 15W37. no other number having 15th as a year.

  • My Sony M5 Is Supper and it is great phone .

  • which is mostly true

  • true

  • there is a sticker in the simcard slot take that out and check the date it's like 4215, which means the phone is manufactured in the 42nd week of 2015 the second batch are all after week 40

  • my replaced m5 dual E563 working good now. not shutdown issue anymore and no lag, heat or whatever. wish sony can give OTA update Android 6 soon :)

  • should i buy this phone? I saw a lot of negative comment. Does i goes to Malaysian user also? I need new smartphone with mid-range budget.

  • My phone are good now.problem solved :)

  • hey mangkuk, got my sony m5 now from sony service center and i think its ok as for now hows your unit by the way please update us here thanks.....

  • I just bought this phone and it easily heats up. So I guess I need to trade it with a cheaper one. When I turn on my music for 2hrs, it died. Satisfaction not guarantee.

  • wats the fish

  • Buying this was a big mistake. I thought by the name Sony their product are good, but this phone is just a waste of money. Using this phone for a month now and experience shutdown once, the 4k video is not working properly, built it camera app Face in picture flickers and almost unusable. It is also blurred sometimes. My old asus phone which is cheaper is more reliable than this more expensive M5 dual. When you read review of sony other model phone also have problems. This is my first and last sony phone in my hand, never again. They are good only in advertisement.

  • Please don't buy this phone. Might be not all pieces are faulty. But why would anyone like to risk their money. I was a fan of this phone after looking at its specs. Now I feel like to sell it for some other android piece. Yesterday, after using it for a week, it was not turning on. It was dead. People from sony's service center asked me to submit my piece, as they have to send it to their repairing center, which would take at least a week. Now they have provided some crappy piece of Sony Xperia L2 as a stand-by piece. If any phone making company's piece can not work properly even for 10 days, then they should stop their business!

  • Don't buy M5.

  • The first release it a bit mess I guess. But second are better. This was a good phone. Camera are good. U cannot get this spec with the price :)

  • My phone are good now. Feel so good. Battery last longer, fast and no shutdown issue anymore. Camera are good also. Hope ur phone using the new mainboard like mine and u will be happy &#128522;

  • My new device heats up,sometimes camera hangs.

  • Little bit confused with xpria m5 dual and galaxy a8. Which one is better?

  • how to check if our M5 is the 1st release or 2nd or 3rd?

  • eBay. I got min from there.

  • hey mangkuk , how your replaced sony m5, still in good shape? mine is still at sony service center but they already emailed me that they will send the replacement this coming week

  • Does Anybody have problem free m5 here?

  • RIP Battery. only 2600mAh for a 2.0 octacore processor with Full HD display? I have no doubts if this phone only work at most 20hours.

  • That yours opinion only

  • hey guyzz...im amazed by the features of sony m5 n planning to buy it bt coz of negative reviews im having second thoughts soo plz help me in this should I buy it or not...?

  • My friend please don't buy this phone it's the worst phone one could. I am telling you this out of my personal experience the below is the list of troubles I faced with the phone 1. It only have a 2600 mah battery which discharges very quickly (sony is taking Rs 34000/- for a 2600mah battery) 2.It takes lot of time for the charge the battery 3.Phone hangs a lot and Restart automatically (May be sony should stop making mobile phones because they have no clue what they are doing) 4. Other phone with lot better features and performance are available at a lot cheaper price 5. After 2 days of purchase of this M5 phone I had to take this phone to service center(restarting issues) where they kept the phone with them self and they didn't even provided an alternative mobile for the time being the phone in repairs. 6. The phone doesn't look like a Rs 34000/- phone it looks like Rs 15000/- phone 7. The screen is not amoled screen at this price 8. The 3GB ram of phone preforms like a phone with out any ram 9. I felt like i got trapped in this phone 10. Sometimes touchpad key sounds doesn't work you have restart the phone for the button sounds 11. Becasue of the sealed battery if the phone hangs you have to wait till the time the phone doesn't run out of battery in order to restart it. 12. After all this shitty experience I have no other alternate except to sell the phone which I did I sold this idiotic phone for Rs 20200/- with in 15 days of purchase I incurred the loss of of Rs 14000/- I am so very disappointed with and I suggest you don't even look at sony whilst purchasing the phone. Because sony don't know how to make phone. You have great options like Samsung A8/ note 4 / 5 or apple phone which are way far better then this sony shit Rest I leave on you

  • Hope my m5 unit will be fixed sooner, specially christ almost 2 weeks now since i sent it to sony service center, same problem, shutting down and i cant turned it on location: Philippines Butuan City

  • just buy it and get some experience with it. if problem (e.g. shudown issue) go straight to sony service center. they can fix it. i know becoz i use it ;)

  • your phone mainboard need to replaced becoz the 1st released untest unit :) . goto sony service center and claim warranty.

  • Want to buy sony xperia M5...But so much confused bcoz of negative reviews and lot of problems occured in Sony phone. So which one will be better , Sony m5 or htc one E9s?

  • just experience my first shutdown issue. during my flight, I forgot to switch into flight mode, when I checked the phone after landing, My M5 dual is off and wont switch on until it was connected to a power bank. I cant use this phone on my travel, it is such unreliable.

  • Don't buy now. maybe later they will have an upgrade, for now it's faulty.

  • Hi how about M5 Dual units in the Philippines does it have same issues that posted here? Thanks i want to buy this phone

  • Of curse, connect USB and go to Settings-->Xperia Connectivity-->USB Connectivity-->Detect USB devices

  • please dont

  • I just bought M5 Dual. First 5 hours, it worked properly. But after some time when I use power button to lock screen, unfortunately screen turned black after 5 mins it started working again. Then I plug it in to it's charge and didnt use it for around 6 hrs. Then when I tried to unlock screen with the help of power button. It started not to work. I reboot it, I even push the yellow button on the right side of the micro sd card input but not working. I tried but it doesnt help. For no reason it turned black as if the screen not working, but interestingly the sound or the notifications of apps are coming(sounds). I dont know why.IS there anyone who knows the reason why?

  • Got the phone 3 weeks ago. For the first 2 weeks I used the phone on Wi-Fi only since it needs a nano sim and I cud not find time to get 1 (No Issues). Over the last 5 days ever since I have INSERTED the SIM the phone simply "DIES" Yes it just "DIES". It refuses to switch on, no matter how much u try. The only way it boots up is if u connect it to a charger and even if the battery is 99% full it just "DIES" on u. I hv read thru the sony forums (sadly after buying this phone) and looks like I am not the only one. I can still live with a reboot but this is simply unacceptable!! Just not being able to start a phone unless plugged even when battery is full. I am taking this phone back & I want my money back

  • Does it support OTG or not?

  • Philippines my friend.

  • Same experience..

  • Dear sir, where are you from?

  • i wanna buy this phone but im confused with the negative comments

  • Using this phone for almost a month now. Bought in Singapore last month. Used in singapore and china, now in phils. No shutdown issues, no heating on normal use.

  • Hi which phone is better Samsung Galaxy A8 Or Xperia M5 Dual

  • I bought Xperia M5 dual, exactly 1 month Nov. 7, 2015 for the first two weeks I have noticed that it will shutdown at no reason and it is very hard to boot again. It is very hazzle that you need to connect it with a charger just to boot up again, even the the battery indicates that is 80% or 90% full. I went back to the store where I bought it and it seems that they are expecting me and they politely ask me to return all the accessories including the box, which made me believed that there's something defective in this model. I do hope a positive result will be made in less than a month.

  • Can I buy this phone ha?..

  • No overheat at all with new mainboard

  • Where u from??

  • Philippines my friend

  • Guys can I buy m5 dual now....is that system is working well? .or suggest me some good phones

  • Anyone got the 5Ghz band on this phone to work. I can't see my 5Ghz

  • Hi I also got an M5 and updated it to b.33 right now it's draining battery very fast plus it shuts down when it wants to, and will not wake up hahahah, did sony replaced the m5 hardwares? I mean did they give you a new phone?

  • Just want to write an update from my original post: I switched to WCDMA only a week ago and it looks like it's going to stick. The phone hasn't shut down in 6 days. So I'm going to settle for this until an update arrives. But I'm still very much considering selling it and buying a Z3 instead. I'll give it a few more months.

  • Can u plz tell me that when you use Internet it overheat?

  • why i don,t know .because the phone is very nice and very attractive thank you for this

  • Hope ur phone are good too. Now Sony has replaced all defective main board. For tho

  • oh congratulations, I'm very happy for you :)

  • i m confused which phone i should buy

  • New motherboard run very stable now. No overheat and fast. Till now no shutdown. All applications work great. Feel so happy now :)

  • what to do?? help1!! bought my M5 last October 16. after 3days, my phone automatically shuts down and won't open unless i recharge it again. and then would have to fix the whole settings again! after 3days of continuous shutting down on its own (its like it became a hobby!) i finally decided to go back to the store where i bought it. requested for a change unit. the store manager was accomodating though. they emailed Sony about my complain and requested for a new unit. after a week of waiting. I got the new unit. but after A WEEK. same old problem! shutting down for 2days now. and more than twice a day. it is so frustrating!! I wanna cancel this order if possible! what to do???

  • Wow!! Good for you.. Please tell us what have you experience after replacement of the mainboard? Hope it gets better.

  • Hi All !! Today i got back my phone from Sony Service Center. It was 31 days to claim my warranty. Sony has replace my Main Board due the shutdown issue (it mean new IMEI will get). Now im buying 32 gb micro sd card and will use it as my daily phone. Any problem will inform here. I dont know what to say after 31 days BUT now i can smile again lol.

  • Yes im experiencing automatic shutdown w/ my M5 unit and you have to connect to charger to turn it on. Dates and time went delayed for a while and normalize but shut down again. Grrrr...

  • I bought it in early oct,ori sony waranty from a phone shop in k.dmnsara,my assumption of the shutdown issue is that sony is not familiar n still hving prob to optimise the helio chipset n thus the system may be running on the higher side of temp that triggers the shutdown,in stamina mode i ticked the extended usage n a few more to reduce performnce,n so far extensive usage of ggle maps make the phone heaty but never lead to a shutdown.

  • The phone you buy from where?

  • wow!after reading all the -ve comment,I'm quite lucky to hv a working m5 with no major prob,only had sd card unmount by itself once in a while but apart from that no issue with shutdown or anything like that,its been a month of use,n coming from xiaomi mi4 n mi4i,m5 camera has really good autofocus speed n resolution details,but the superior auto can only be set at the higher resolution whereelse the z5 families u can toned down the megapixels,so u need big sd card to cater for the big photo size.battery life using stamina mode can last me 3 days,btw im from m'sia.

  • Sure.. Thanks..

  • Plz suggest me for good mobilephone...i wnna phone...bt i confused,..which1 is good or bad...coz all phones had problm...

  • I watched a video in youtube about the display of this phone,some pictures and themes does not fit perfectly on the screen after editing it..For the users of this phone,is it true ?

  • definitely not M5, and the rest depends on your budget, Z5 is a great phone but if you dont need a huge cpu and ram capacity, better to go for C5 since it's way cheaper ( almost half price)

  • So guys.. i need your advise.. should i go to M5 Dual or C5 Ultra Dual or Z5 premium (Still shipping to Malaysia) or other phone (Sony Brand).. Thanks..

  • you sure you don't have any issues with your phone, man? I'm planning to buy this phone sometime next month but I'm having doubts now, with all this negative comments I might opt to buy a different model.

  • I already call a few days but nobody want to answer a call that I make. Very sux Sony service center here.

  • you need to call everyday and argue. yesterday they told me a new replacement unit is coming for me from Singapore. just call them every day or email them.

  • Yeah they are not gonna give other model changing and they also do not refund. Once we has buy it, we has to stick it. Hope they can fix it.

  • My phone still in Sony Service Center . 1 month already and no info at this moment. Last info they are waiting for parts coming to Malaysia in November shipment, then they will install and test it. Now i just wait.

  • I just received my new M5. There is an elongated dual sim card holder, It has two spaces for each of your two sim cards. Alongside the sim card slot is the SD card holder. So yes you get dual sim card facility PLUS SD card. I bought an OPPO R7 last month on the understanding that it had the same set up, but unfortunately it did not. There were two spaces in the sim card holder, which was for either two sim cards or one sim card and one SD card. So really the Oppo is only a single sim card phone when used with a SD card, which is necessary because the Oppo "Color" operating system which runs over the android OS uses half of the available 16GB memory. So if you need two sims + SD card, then the M5 is the device for you.

  • to me, you will make the greatest mistake of your life wasting your money on this crap. just have a look at all these negative comments and negative experiences and go for another phone. if you want to stick to Sony, people are happy with C5 which is slighly cheaper and larger