ZTE Zmax

  • Released 2014, September
    189.9g, 8.9mm thickness
    Android 4.4.2
    16GB storage, microSD slot
  • N/A 786,047 hits
  • 40 Become a fan
  • 5.7"
    720x1280 pixels
  • 8MP
    1080p
  • 2GB RAM
    Snapdragon 400
  • 3400mAh
    Li-Ion

ZTE Zmax - Specs

Network Technology GSM / HSPA / LTE
2G bands GSM 850 / 900 / 1800 / 1900
3G bands HSDPA 850 / 1700 / 1900 / 2100
4G bands LTE band 2(1900), 4(1700/2100), 7(2600), 12(700)
Speed HSPA, LTE Cat4 150/50 Mbps or Cat3 100/50 Mbps
Launch Announced 2014, September
Status Available. Released 2014, September
Body Dimensions 162.6 x 83.8 x 8.9 mm (6.40 x 3.30 x 0.35 in)
Weight 189.9 g (6.70 oz)
SIM Micro-SIM
Display Type TFT capacitive touchscreen, 16M colors
Size 5.7 inches, 89.6 cm2 (~65.7% screen-to-body ratio)
Resolution 720 x 1280 pixels, 16:9 ratio (~258 ppi density)
Protection Corning Gorilla Glass 3
Platform OS Android 4.4.2 (KitKat)
Chipset Qualcomm MSM8926 Snapdragon 400 (28 nm)
CPU Quad-core 1.2 GHz Cortex-A7
GPU Adreno 305
Memory Card slot microSD, up to 32 GB (dedicated slot)
Internal 16GB 2GB RAM
Main Camera Single 8 MP, AF
Features LED flash
Video 1080p@30fps
Selfie camera Single 1.6 MP
Video 720p
Sound Loudspeaker Yes
3.5mm jack Yes
 Active noise cancellation with dedicated mic
Comms WLAN Wi-Fi 802.11 a/b/g/n, dual band, hotspot
Bluetooth 4.0, A2DP
GPS Yes, with A-GPS
Radio FM radio
USB microUSB 2.0
Features Sensors Accelerometer, proximity, compass
Battery   Non-removable Li-Ion 3400 mAh battery
Stand-by Up to 360 h
Talk time Up to 14 h
Misc Colors Black
Models Z970
Price About 200 EUR

ZTE Zmax - User Reviews

  • I have had mine almost 4 years and have never had a problem. I have thought about upgrading to the Blaze but I can't really justify the expense. The only thing I would do it for would be a camera upgrade. In my family we have the ZTE ZMAX pro, ZTE Blaze and my ZTE Z max. Mine has better sound than the other two. Granted if you are a gamer, none of these phones are for you.

  • This is the worst phone I have ever had. The screen locks constantly. When this happens, if you're talking on the phone, you can't see your incoming calls. You have to hang up from the call you're on to see who's calling. The whole design of contact calls and texts is inefficient. After 6 months, my texts started to not send, or send in double. They have designed this phone to work a few months. You get what you pay for. The malfunctions of this phone are truly exasperating. My advice is BUYERS BEWARE.

  • my ZTE freezes about once every thirty minutes of continuous use. hard time out and finicky power button manipulation brings it all back after about 20 seconds or more. I have literally disabled and cleared everything and it still does it- not only that but it will remove any widgets and return the wallpaper to default. hate this phone...

  • Functionality of the operation is fine. Mechanically or physical aspects very poor. 1. Plugging connector gets worn out easily by everyday charging so the that's my main issue. I had insurance on my first phone and got two phones with this problem. 2. Touch screen is not very good either. If you have some moisture on your fingers, in winter months on the outside where condensation occurs or the screen is a bit damp would have a hard time on the touch scree. And 3. Not sure if its me but I store a fair amount of pictures/graphics, the phone would suddenly slow to a crawl in reviewing graphics and even uploading the Web. The best thing is the price, but what good is that if you can't enjoy it with the major issues.

  • Mines also stuck in recovery mode E: cannot load volume /ztecfg! Any help with fixing it would be great!! Email me [email protected] if a fix is found thanks!!

  • Can't believe my ZTE phone went to Google maps And was almost exactly the place I was going to trolley station ?

  • how do I get the imei number when my phone is dead? and what do I do to get the SIM card tray out without the little tool

  • It is really suck, absolutely bull++it. The worst phone i ve ever bought or seen. Tomorrow i m returning it. Even if the seller doesnt take it will just drop it The sensitivity of the touchscreen is very poor. I ve tried all suggestions; changed the pointer speed, downloaded software etc, yet nothing worked at all. It is my fault to buy no brand. It is useless worthless

  • What about camera? Its the best pictures to take?

  • hopefully its been fixed since you posted this, but check your APN settings!! settings>Mobile netwoks> Access point names>make sure it says whoever your provider is. If not google the providers APN settings. Hope this helps!

  • Really great phone! I have had it for 2 years and it has given me no problems.

  • no..the phone is not bad. People need to learn how to take care of their phones and not abuse the storage space. Clear cache, give the RAM some breathing room, update your phone when you can, and close out of apps. Have dropped the phone multiple times, covered it in water, etc. Its almost 3 years old. It works great! The software is def old now, and because of this google play updates can get a little crazy, but again, know your phone! 8/10 from me

  • My wife phone is doing the exact same thing. I advise also to not purchase this phone it sucks

  • I have no clue why all the bad reviews because this is the only phone I ever had that had not even 1 problem.

  • what should I do to enhance me network properly?

  • You have to pay for call blocking with this phone and\or Metro\T-mobile service. I previously had AT&T using Galaxy 5..was happy then. I NEVER get 4G speed!!!!!! Im so disappointed with T-mobile service.

  • Zte max goes offline at least once a day. Have to reboot to get back online. Annoying frequently call list are very large and easily touched making accidental calls. Phone turns off spontaneously. Love the camera and big screen. But won't buy another max.

  • This is the worst phone....... Please DO NOT Buy......I had my phone for two months and the phone froze over 10 times I can't use my dailer...sometimes it reboots on it's own..... Run fast from this phone worst ever. Cheap is not better

  • Did you jus buy a new phone?

  • Also have the problem of not having 4g... Just 2g man this sucks

  • Av used this phone 4 long but av not seen any fault in it Its a good phone

  • I had this phone going on 3 months and I had this no service error pop up won't go away got no help to fix it they want to give me a run around I will not miss this phone I'm sorry Samsung for leaving you I'll be back soon

  • thought I loved this phone. I have had this phone for four months it shut off with 71% battery power now it will not turn back on or take a charge. Stick a fork in me I am so done with ZTE!!!

  • I bought a ZTE Zmax from a friend. As long as I'm connected to Wi-Fi it works really good. I love the phone. I love the battery life. But, my data won't work on this phone. It's a metro pcs and I have t mobile. Metro unlocked it for me. The last phone I had was also a ZTE from metro and my data worked just fine. I can't figure it out. Other than that I love the phone.

  • Wow I thought I was the only one having a problem with this zte max duo! Got it for Christmas. The goggle search does not work. Sent it back because they said the hard ware was defective got another one and Google search still don't work and now can't get a refund, and Sony help me at all. If you can tell me how to fix it I would give it a five star but right now I say DO NOT BUY. Saving money now to buy another phone.....

  • what i live about this ZTE ZMAX is it battery cus it can last for a longer period before running low. apart from that the phone is totally bomb. network problems cant receive a call as well as call breakages

  • My phone turned off n now wont turn on any solutions to this problem or if u knoe if metro will give me another phone

  • i had my first zte zmax pro for three days and then it died and then it wouldn't turn on for a whole day and it wouldn't charge it started to charge and then I got it to turn on and it wouldn't charge normally and then I had to get a new one and I have only had it for two days I went to charge it before I had to work and then it turned off on the charger and now it wont turn on this is the worst phone I have ever had I would not recommend this phone for anyone. I am with tmobile and I will never own another zte zmax pro again I hate this phone I am about to throw this phone.

  • The worst phone I've ever had. This ZTE piece of shit is about to go in the garbage. Nothing works. I can't get a phone call, because a menu appears, blocking my "option" to receive the call or turn on the speakerphone? By the time I clear the menu bullshit, my caller is gone. I can't get online 90% of the time. Etc..Etc. I call bullshit on ZTE makers.

  • ZTE zMAX pro has a factory software issue with text message you need to switch 2 aftermarket TX app example Chomp, Textra Google MetroPCS has been informed of this waiting to see if ZTE fixes this software issue SMH

  • My phone ZTE 970 doesn't Read my sim card what's wrong

  • Ive been having problems with my phone as well.. Texts don't load, and Just this moring it turned off and now won't turn back on... It was on 80% battery life...

  • Best phone

  • Love this phone and have had it since the day it came out. I broke the screen and it is cost prohibitive to fix it. Going to try the ZTE Blade V8 Pro or the ZTE Pro.

  • I'm having the same problem with this phone from metro it's a SMS text issue and I tried everything and it's a phone issue

  • Only had my ate max duo a couple of weeks and my google has now quit working can't figure it out so I guess I'll go bk to my old phone because I can't get help and don't try factory reset don't work and all they say is take it back. News flash there's only a fifteen day return policy

  • Zte zmax pro I'm stuck in recovery mode with it saying cannot load volume /ztecfg! And I'm on metro PCs please help

  • The same here only get 4g lte at night the day time it's like 2g and im unlimited.

  • I bought my son and my self this phone . My son has had no problems just me . Guess you are just lucky.

  • Happy to hear I'm not the only one . Thought this was going to be an upgrade from what I had but this phone has been just a mess .My internet works when it wants to text calls they only come in when my network is not acting crazy . Which is all the time . Highly disappointed. Just might let go of metro all together.

  • Good luck with that I had my phone for a week same problem we aren't getting a new one

  • I hate to tell you this, but ZTE is lousy. I had one back in the feature phone days. Mistake, mistake. Terrible customer service, too. Who needs them?

  • Mine just started to have that issue, day 2. Really disappointed because I had the original zmax, literally since the day they arrived at metro pcs. They unboxed their shipment to sell me one. It finally stopped taking a charge, and removing the integrated battery to change the charge port was too much hassle, so I caved and upgraded to the pro. Now I am already ordering a replacement 3 days into owning it. It sucks.

  • In most areas the zte doesn't get 4G connection, how do I know? One example, Real racing 3 game in order to play multiplayer the game needs to be connected to 4G and this phone fails to connect I contacted customer service they did something and still didn't connect so I tried a 4G test app and all I got is a message saying 4G not available, sucks and returning this garbage later .

  • POS phone. Had 6 replacements same issue with all. Not getting messages, calls , internet ,apps don't work phone gets so hot it burns my hand. Oh and when I take my battery out my phone turns on and will call random people

  • I've had my ZTE vmax2 for about a month now, and am having problems with the screen locking, and when I'm on an it will automatically return to the original post. I've tried restarting the phone every day, with no change in performance. My son has one also, and his microphone went out weeks ago. Piece of shit.

  • I'm not receiving calls either. Only had this phone for a little over 2 weeks and every day I constantly have to turn it off and on just to get a network connection for only like 5 mins then it stops working. I'm missing so many calls and it's pissing me off! My texting sometimes won't work either. I'm highly upset. They need to fix it or give me a brand NEW phone or my money back. Period.

  • When I try to make calls, I keep getting messages saying unfortunately, phone stopped.

  • I need to know why when people are calling me it is going straight to voicemail I have just got this phone in November and I am not getting calls please help with this situation. Thank you

  • How do you finally got internet?

  • How do you forward text messages with the ZTE ZMAX PRO?

  • Ive had the zmax pro since October... No problem at all... My screen turns off while I'm talking, no dropped calls, doesn't shut off by itself, I have 4glte service all the time. I've had the Samsung galaxy s4, s5,lg g stylo, lg stylo 2plus, HTC desire 626, & a bunch of phones in between. I'm very happy with my phone.. maybe it's not the phone but the person using it, or its where you live the service might not be good.. I'm using it now, and have MetroPCS. The only issue I've had with the phone is when I got the new update I was having issues downloading it to my phone. I had to do a factory reset & had no problem getting the new update after that.

  • Depends on if the phone has a face detector on it and if so have to make sure it's turned on

  • You have to do that with ALL phones. ????

  • After the new update since 1 week ago, the battery start to died in 15 min after a full charge. The applications have problems when are opens...So the last update SUCKS....very piss off..

  • I had bought the ZTE zmax and completely died went blank nothing works then I bought the ZTE zmax pro didn't even had it for a month charger trips out not charging,it was actually pushing the power out instead of keeping the charge in to the phone which sucks because I like the phones ..not buying any ZTE phones anymore

  • The phone came out in August, you could not have possibly had it since March.

  • I have the same problems I think that the battery thing is to make sure it overheats though. I have a hard time getting internet connection too. I have unlimited LTE data but my videos and movies constantly stop and when they are on they blur. Other ppl I know who have Metro don't have this problem with their phones

  • I've had the ZTE ZMAX PRO for a few months and have loved it. I started having trouble with charging 3 weeks ago. It says on the battery symbol on the right side that it's at say 70% but the battery symbol that is on the left days 100% which is it? I still liked the phone until about a week ago. That's when I stopped getting 4G or any G fit that matter and I'm lucky to have more than 1 bar for signal. It's a clear sky so I can't blame the weather. What's going on ? I thought I needed to update the system so I tried and it says I'm up to date. So, now what can I do ?

  • Hit the power button before the person answers. It turns the screen off.

  • I hate this phone, it keeps putting itself on vibrate even without pressing any buttons. It won't read any of the SD cards I put in it. It constantly disconnects from the network, which makes paying for unlimited data a waste of money. I will never buy another ZTE phone.

  • I bought one of these phones back in March of 2015, Florida. Loved the size - had a holster to carry it on my hip...ppl pointed and said IS THAT A TABLET? During the summer I ended up having trouble with it so I sent it back to ZTE...AND THAT wasn't easy by the way - they kept saying RETURN TO STORE. Dude, I bought this at WALMART over 3 months ago. They have a 14 day return period. They don't know JACK about "repairing" and they will say the same thing I know RETURN IT TO THE MANUFACTURER. If I could reach through a phone, I'd be on parole for assault. OKAY, I sent it back. Waited. Waited. Wai...They sent it back "repaired"... In less than a month the things had MORE PROBLEMS than before! I sent the "repaired" one back and said IF YOU "repair" THIS AND SEND IT BACK, IM GOING TO SEND IT BACK TO YOU WITH 3 BRICKS JUST TO ADD TO YOUR SHIPPING COST! What they sent me, "worked" for a while but I was so burned on ZTE that I sent with another phone soon after. Now they have AXON 7 and Im tempted but twice shy.

  • Because ALL the ZTE phones are terrible. I have the Pro and it has all the aforementioned issues PLUS it won't read a single card I put in it. I would recommend a $20 Straight. Talk LG before I'd recommend any ZTE phone. This company has a terrible reputation all the way 'round.

  • I got the ZTE Pro Max (Z981) it's horrible I bought the first one back 29 days after I got it & replaced it (same model) 2 weeks later I notice screen flashing & now I can't take calls I'll answer it it disconnects the called the first I exchanged JUST totally stopped all noise I had to plug in a speaker to hear notification & ringtone!! UGH Now this one will be going back!! I can only exchange it for the same model phone or buy another!! WTF This Sucks

  • Here's why its popular. Its like a drug dealer, "first time free", the phone will work pretty good. Once you have it one year Metro sends you a text "Time for an upgrade." Within 2 weeks of that text phone melts down. Cookies maybe, something. So u go to store spend more money on upgrade cause they got ya hooked on the phone. Big screen etc. You front camera won't work after the 14 month.

  • Omg I hate this phone because, I always have problems with people hearing me because my voice fades in & out.

  • The people at the store said I have to hit the power button when I'm talking for the screen to go off

  • I am having the same exact problems, along with it turning off by itself, and not coming back on when I press the power button, and I just bought the phone 8 days ago. This is RIDICULOUS! I should've just stayed with Cricket Wireless..

  • Mine has dropped calls over sensitive screen poor call quality etc etc

  • I have recently purchased ZTE zmax pro and the screen doesn't turn off when I'm talking on it. How can I fix it?

  • Software issues shuts off on its own cant download shit

  • Yup your rite the phone is junk the first few weeks were OK phone started processing slower hot spot turns into garbage yeah I really want my money back tbh

  • Im not sure why I'm seeing a lot of reviews of the ZTE Zmax Pro here. This is the area for the ZTE Zmax (Z970). I've had mine now for almost a year with very few problems, none of which were serious and all fixable. This is a great phone for the price I paid, $100. Of course this phone became very popular because of its quality and features so now it's selling for $140 to $180. If it such a piece of junk as some people are saying on here, please explain why this phone has become so popular. Every complaint I've read so far can and does happen even with the more expensive phones.

  • Actually your phone wasn't charging due to a bad cable. This is a common problem with all cellphones. If your phone fails to charge change out the cable first!

  • Great phone, just love it

  • I've the z970,recently had charging issues. It appeared to be charging but the battery monitor seemed otherwise. All night plugged in but virtually zilch charge. Being a sudden problem, I tried a different cable. It recharged fully in an hour and works fine now. Likely a single wire that monitors charge rate was bad.

  • It flickers and turns off,, when people call me they can't hear me. it turns off ,it throws me out of my apps too.

  • Several of you are referring to the ZTE Zmax...yes I agree that is a good phone, I had one from 2014 until just last month I upgraded to the ZTE Zmax "PRO"...THIS PHONE IS A NIGHTMARE!!! Whatever you do...DON'T EVEN THINK ABOUT PURCHASING THIS PHONE...This phone is loaded with techincal bugs!!!! It has all of the issues listed on this site and more!!! Dont get taken in by all of the hype about "Fingerprint" Technology etc,. You will be so busy trying to figure out whats wrong with the phone that you will never even get a chance to read about how to setup your phone to use the Fingerprint Technology...This product needs to be pulled from market...it's a consumers Nightmare

  • I'm having a problem with playing videos in high quality on YouTube. Is there a fix for this or is that an in app issue?

  • I think it's a YouTube app issue. I started experiencing that same thing when I had my LG stylo. You can watch 1080p60fps videos by going to through your browser.

  • How do i turn off the blinking when the screen is off i have zte zmax pro i just got it 9/20/16

  • Hi I just got this ZTE zmax pro about a week ago after 2 days I hated it my LG L9 worked better. It would continue to buffer out wouldn't play YouTube out had problems connecting to the internet etc.i called metro pcs to find out that the VPN settings were not set correctly to my network after the VPN settings were adjusted correctly the phone works beutiful so try calling your carrier and get the correct VPNs hopefully this helps

  • This is the zte zmax, not the zte zmax pro and if you bought it take it back to the store that you bought it from and have them check it out as you might have a lemon

  • sorry, for the caps but i'm vision impaired. i have a zte zmax 2, that also goes to vm and then sends me a text message. i called lycamobile which is the tel. co. i use, and also since day one i can't do picture messaging. i have this cell for about 4 months now and i agree zte are junk. i bet not even the maker of this phone knows how to help us with our problems. and if they do, i suggest they come forward with a solution asap. good luck to you all. oh btw if you figure out how to stop this from happening. please, let me know. thanks and god bless!

  • I just bought my ZTE zmax pro two weeks ago as a early birthday gift and when I talk to people they can't hear me. Or partial hear me.

  • Turn on it Dolby sound

  • I just got the zmax pro and I already can't recieve phone calls or mms sometimes then when I have the phone to my ear it presses all kinds of buttons

  • I've complained over several sites. I will tell my story until I'm blue in the face. ZTE phones are horrible!!! I've had mines for a month and since day 1 it's given me nothing but problems. It shuts down at least 6 times a day, it cuts me off line with a sign that says "you are offline" I have to put it in airplane mode for 5 mins then take it off airplane mode to get the internet to work again, I could be in the middle of something and it will just shut down, the bars keep dropping from 5 bars down to 2 making the internet move slow. I took it back to the store the guy told me "We make phones, not fix them." So I'm stuck with it. They should take these phones off the market now!!!!

  • Anyone have extremely low volume even when the phone is as high on volume as it will go. It's so low in my opinion. At the halfway volume setting it's already practically undetectable! Otherwise I like the phone a lot. It's frustrating BC I specifically asked for a loud phone at MetroPCS.

  • Lol... Bros, Abba 4hours talk on phone. Bikko the phone to hydrate please...lol

  • I am waiting for my 2nd replacement in less than a month. Phones goes directly to voicemail which shows up in Messaging but it won't send messages in the App. Has anyone had this issue. I think it has to be a setting but no one I have spoken with can find how to fix it SOOOO I'm getting my 3rd phone. Thanks for any help.

  • Idk if anyone can help me on my ZTE ZMax Pro but whenever I play my ear against the phone during a call it always lights up and my ear keeps hitting the menu. Its so annoying...

  • I've had my phone since February of 2015 and its now August of 2016 and I never had that problem. When I got my phone they suggested I buy some kind of different card because I told them I take lots of pics and do a lot of stuff on my phone and didn't want to run out of memory. So maybe that might help.

  • I agree! I have had my phone since February of 2015 and its now August of 2016 and I still love this phone!

  • Am useing ZTE Zmaxx it's toursh pad n battery need to be change part not found in alaba int Where can I get it?

  • I've used zte zmax for two years without any challenge but now it lost keyboard I don't know what to do please help me

  • theirs a big difference lag wait app management data its like comparing a Samsung 7edge camera to yours 100% of the time the 7edges camera is gonna kick your ass just my opinion tho

  • Why Does Phonecalls Only Last 4 Hours ? And Is It A Way You Can Change It ?

  • Hold down buttons and on and off button press together

  • Same problem. ZTE had no solution.

  • Thanks, but that did not fix this issue on my ZTE ZMAX

  • Phone will not go into speaker phone mode when in a call. Media plays fine over speakerphone and it has great sound but the issue of no speaker when in a call is deal-breaker.

  • It only takes up too 32 gig sd cards .. maybe check and make sure that's not the problem.. Same thing happened to my sister

  • my zmax has been the best phone I ever had, no problems ever...dread the day I have to search for another phone... my grandson has a $500. Samsung phone but I can't see any real difference except price my phone cost 99 bucks

  • Mines did the same things. I am so upset

  • Press both buttons on each side..same time for about a second

  • There have been a lot of reports of the Zmax failing to charge. If it is less than 12 months old, you can contact ZTE and they will repair your phone or replace it with a refurb phone. One thing that solves many phone problems is to do a "factory reset" that wipes out all of the software on your phone and replaces it with the original software. You should copy your photos to a computer before doing the reset. You can Google for the instructions on doing the reset. Best Buy has the new Zmax 2, which is an AT&T GoPhone, and sells it for $60, $80, or $100 depending on the day of the week. You can slip in the Sim card from any AT&T phone, such as GoPhone, AT&T, Cricket Wireless, TracPhone, or Straight Talk, and the phone will work fine. It will work with T-Mobile and MetroPcs if you request the unlocking code from AT&T BEFORE you activate the phone.

  • I'm having the issue that I do the pattern to unlock my phone but when I go to settings to change it I can't... Its like the dots won't connect so I can change the pattern.

  • I'm having the same problem. Out of nowhere my phone will no longer charge. I have bought several chargers and still the results are the same. If I turn if off it will charge, but once I turn it back on the charge is gone.

  • This phone (ZTE blade) takes ages to react and randomly switches on which drains the battery and it doesn't last long. I wouldn't recommend it. 2 out of 10 rate.

  • I had the same problem but I just let it charge for about a day and it suddenly turned on. I dropped this phone so many times and there's even a cracked on my phone. It still hasn't given me any problems.

  • How do you do a screenshot?

  • My ZTE Zmax won't charge or turn on. It was doing this for the past few weeks but now it won't do anything. When plugged into the charger the red light stays on but that's about all it has for life.

  • I'm about to give up on this phone. I love its size, but the issues having with it makes me miss my old phone. 1st off I can't send videos with it. 2ndly when I try to screen shot something, it deny's it saying " picture cannot be save because the memory may be in use". It spot saves the pictures I take, so a lot of the pics actually have a picture slot in the gallery but the slot is completely blank. I've lost pics from two vacations and various random pics! Also, if I u upload music to it it will only hold the music until I turn the phone off or the battery dies and then upon powering up all my music is just gone. Did this twice, I have a 60GB memory card in it and lost at least 30GB's of good music! Pisses me off even remembering it. I really wish they would make a free downloadable bug fixer for this phone. I don't know how much longer I'm gonna deal with this!

  • How do get soo much battery life?

  • Now i couldnt say enough about how ZTE Service Center or Trouble shoot Technical Support, I tried to fix the Typo's in my last ten minutes to edit my last post, it took me to a dictionary to search the meaning of the word Purchase, Lol Just like their phone' s stalling.

  • They must be watching these text because everytime, say deroggatory things my computer blinks out, just like my phone, They had my phone more than i did, trying to fix whatever TMobile had to sue them about. Boost Mobile dragging their feet , in filing the same. I bought my phone through a Boost mobile store, my juvenile son saw it and liked it so much he gave his allowances to get one, Wow, he was excited about the BIG SCREEN, that was what kids want to keep up with that fad. Both of our phones failed us. They even sent me the Maxx 2, a inch smaller than the one i purshaced what a RIP off, trying to make up for me not having a phone for so long. It was exciting again, My son wanted the (?UP GRADE ?) My upgrade stared to BUZZ twice every 5 seconds, Now i ME have to send it back about 3/4 times. I still dont have a resolution, My son has got him a Galaxy 4.

  • I get what you mean but do you think I can put a 200 gigabyte sd card in this phone without hurting it's performance.

  • I've had my ZTE Zmax for over 1 yr & I loved it, had no issues & honestly its the 1st phone I really took care of (history of dropping phones)UNTIL... Out of of the blue it literally just won't charge tried 11 chargers Bought 3 New ones & still WONT CHARGE AT ALL!! WTF!!??,ANone else?

  • I really like this phone. It has a large screen, long battery life, and I found it is very reliable. It has good customer support as well. I paid only about $129 for the phone. My friends all have iPhones or Samsung Galaxy phones and are happy... but they paid over 4 TIMES what I paid. For the price, I think the choice is very clear. I highly recommend this phone.

  • I've had this phone for about a year and a half. I like it so much that even though T-Mobile (my carrier) offers me the opportunity to upgrade to a newer phone that I want (blackberry priv), I won't till I finish paying off this 1 & can keep it. Just a good solid piece of technology at a decent price.

  • experienced the exact problem. charger port became loose.

  • I would love to know where you bought your Zmax I've owned mine for 2yrs I love it . the inlet for the charger wire is wearing out so I'm going to need a replacement my phone is tied Metro Pcs .

  • I have had this phone for almost 2 years. It is by far the best phone I have ever had. The battery life is great, picture resolution is great, and memory is great. I only need to charge my phone once every 2 weeks. I stream a lot of YouTube, Netflix, and Time Warner Cable daily. I love this phone so much I bought a back-up for when this model is no longer available for purchase I will always have one.

  • All of a sudden I cannot email my 2 new photos to my AOL account. I have done so many times before without a problem. I went to my MTRO PCS dealer/store and someone new there was trying to sell me a newer phone, which I do not want. He said that over time the photo transmission gets very slow. I did not believe that the speed of transmission would have changed. Can anyone let me know if what he said is possible. And what can I do about sending these 2 photos. I've been trying for 5 days. It keeps "chirping" as if it were sending the email. Nothing arrives.

  • I've had mine for a year and it still runs smoothly sometimes i have problems but they aren't major. I've dropped it a bunch and the screen is amazing hasn't scratched. also the memory is amazing.

  • Just had to.do a factory reset cuz of some virus from a keyboard. All my pictures are in one gallery now, has anyone figured out how to sort the gallery?

  • You have to open the file thru your file manager. There u will have the option to transfer the file wherever u want. I transfer mine to a music folder on my SD card

  • Pls my screen is spoilt and I want to fix it. are the screens available in the market?. pls guys help me cos I like dis phone so much.

  • The max it can take is 32

  • For all gamers out there, this phone is great for gaming and entertainment purposes. Litereally runs every game possible smoothly and without glitches. The screen doesnt handle sunlight too well..even if its on maximum brightness but i love the phone. For all the techie people out there, this phone is UNROOTABLE. Thats right. There will also be no lolipop update for it either. Other wise it is great!

  • My phone is in FTM mode and I want to get out of it. my battery is not removable. I have try restore factory settings but is the same.

  • my screen colour has changed and I can't see clearly. the brightness too has changed and I have adjusted it but is de same

  • I Cannot Talk On My Phone Without It Being On Speaker

  • Mine Doing The Same Thing

  • Well I use a 32GB SD card in my phone. The only problem I have is that none of my apps will store to the SD card.

  • i have the same problem did you find a fix?

  • Just bought this phone for my husband and he loves it. The only issue we're having is getting downloaded music to play on the phone. The music is on the phone but we keep getting an error message saying it can't be played. I've had several android phones Samsung and LG and have never had this problem. Any ideas what could be going on.

  • Hey do any of you know why my zte zmax won't let me talk on the phone without it being on speaker. Like I tried to put an aux chord into the headphone jack and the little headphone icon will not turn off and I can't listen to headphones or hear my videos or anything without it being on bluetooth help!!

  • My screen on my ZTE zmax 2 every time I listing to music it glitches out on me and does weird stuff why does my phone does that

  • My ZTE zmax 2 just did the same thing so I sent it to the ZTE manufacturer for repair. What did they say was wrong with your phone.

  • it is okey the phone

  • I use it for a month, I am satisfied with an internal memory of 16 gb and 2 gb ram, not bad . View the size of the screen also . I should add that I use, I did not buy new, and the battery is great.

  • Sounds to me like the entire problem is... Well...... You. Not the device. Do you know how of these devices are doing Apollo over the world? Yet your the only who has this problem. It's your fault. Don't blame a great device

  • The phone doesn't support larger than a 32gb I believe which should be ample space , I have a 16, and still plenty of room.

  • My dialer and contacts keeps on crashing. How do I resolved that issue because it is really frustrating

  • Just give the power on button a short push and the screen will black out until you short push it again.

  • So I'm really weird about organization and stuff and I was just wondering if there was a way to organize them? It won't let me name them either because it just crashes.

  • My ZTE MAXX need privacy protection password to unlock..i was'nt noticed where ths password coming from...i can't even chat with my friend.plz help me to get that password...

  • The largest card it can support is 32GB

  • I have had 2 zte zmax phone this have been by far the worst phone I have ever have... Both phones have drop calls with great 4g reception showing codes 330,156,25 whatever they supposed to mean and blank out on there own I'm on my 3 phone now and its doing the same thing as my last 2 and spoke with the manufacturer they asked my to mail them my phone without sending me a replacement and both phones were still under manufacturer warranty and Metro psc warranty and neither party resolve my problem....😈😈

  • Tried to mount my 64g SD card and it says card blank or unsupported. But it takes the 2g card and mount it. Is there a certin type of card to use or is the 64 to big if so what size should i use

  • Hi Guys! After upgrading my z970(zmax) phone to 4.4.4, the Bluetooth stops working. Your help will be welcomed.

  • Yeah I have same problem

  • Send it back to zte. Plug it in, turn on, master reset, send to zte for repairs. I have this phone. Been sent back TWICE in one year.

  • My ZTE ZMAX will not show mw my pictures. What is wrong with my phone?

  • After two months, the phone began to malfunction, it started getting hot and the battery drained and it would not charge or turn on.

  • I have have this phone and on a scale of 1-10 I would give it a 11. I would recommend this Phone to anyone. ☺☺

  • I have a problem where the native launcher application stops working. When I power off the phone, it erases all my downloaded apps. Please help

  • Just bought the max plus and so far I would give it a 9/10 exc phone and great battery life

  • For the price I paid of $103 at WalMart, I have to say that this phone does pretty much everything that I want. It even provides a 2.4/5GHz hotspot when I need it. The only complaint I have with the phone is it's tendency for the screen to freeze or the WiFi to drop out. Both which can be fixed with a restart. Not bad for a $100 phone.

  • Just hit the power button or set the screen time out real short. The phone is set up to turn the screen back on when you move the phone to use the dial PAD. Also I never have problems with my face triggering anything.

  • How can I turn the screen off when making a phone call? When making a phone call, my face always touches the settings and turns off the data all the time.

  • Zmax an incredible performer low price incredible performance an incredible product thank you Zte I love my Zte Zmax

  • I bought a zte zmax model number z970. Love my phone. I heard a lot of people having problems with their phones after the first update . I never had that problem. I love the battery.

  • I've had my ZTE zmax on Metro PCS just over a year now. Works great, love the big screen, plays Netflix just fine, can download movies from my mac mini movie library just fine, used as a GPS a few times without freezing up. Sometimes I have to turn on or off the WiFi when I'm inside or outside for maps and internet to be working properly. I can't speak for you, but I made the right choice. This phone can keep up with the iPhone 6.

  • I have a zte zmax2 and its doing the same thing plus the top left hand corner is not working

  • why do my zte v5 pro phone cut or block calls every 31 seconds? please help

  • My Bluetooth had not worked since day one. Keeps saying something about the sound?

  • I was expecting it to have up to date features. Certain text messaging features, a better camera, call blocking,I'm not too happy with it.

  • I was expecting it to have up to date features. Certain text messaging features, a better camera, call blocking,I'm not too happy with it.

  • This is the second time my phone has lost it's sound,the first zte I had for 1year.the second one I just got a couple of months ago.really pissing me off.👎👎👎&­#128078;👎👎👎&­amp;#128078;👎👎&#1280­78;👎👎👎&#­128078;👎👎👎&a­mp;#128078;👎👎&#12807­8;👎👎👎&#1­28078;👎👎👎&am­p;#128078;👎👎&#128078­;👎👎👎&#12­8078;👎👎👎&­;#128078;👎

  • Same thing with mine. Just started in the past week. Thing is even if a rotate the screen it still doesn't work. I have to restart the phone and then it works for a while. Anyone else having this issue. Phone is great otherwise.

  • I've had my ZTE Imax for 2 months. I do not like it....I can't get it to notify me more than once when I have a message ore another type of notification

  • The top left corner, right corner, bottom right corner all unresponsive. I hate this phone. This is the 2nd zte phone I've had. The first one I had was a different model. I had the zte warp. That phone was garbage too.

  • My phone rings my volume goes down I had the phone 4 days

  • me too! it's weird because i can use sound recorder just fine, it records. the only time i have a problem is when on a call. Callers can barely hear me. Disappointed, because I really like this phone

  • My phone started flickering, why is this?

  • I've almost had my Zmax for a year and about two weeks ago the mic started giving me problems...I can hear the caller but they can't hear me..I have to put them on speaker phone or plug in my headphones in order for them to hear me.

  • how much this zte zmax phone???

  • Best phablet / phone I ever had my friends phone / iPhone6xl can't keep keep up he has to do too many updates while I text/play/video conference with my other friends.I recommend it to everyone that needs glasses or just enjoys big screens while playing games.

  • no. happy? Good

  • So this happens to me to y??

  • Mine too can anyone tell me why?

  • Had my Zmax for 10onthes now. It was great until about a month ago. It started to get slow response times and now it randomly restarts itself up to 3 times a day. Would not recommend due to kt not even being a year old and already having problems.

  • WHEN I hang my ZTE up a code 25 appears but only certain people that I'm talking to. Also every time I call someone the phone will vibrate

  • If I update my phone will it delete everything like pictures numbers apps ??

  • Love my zmax I have had 16 months. Not one problem.

  • i been have my zte zmax for about a year , i had to replcae the first one because my screen went black for no reason and wouldnt cut back on ,so i got my second one it was working ok until i updated the software last week now my 4g be dropping and my signal one mintue i can use my apps and internet the next i cant . i called t-mobile to see if they can help me it seem like it was fixed but once i finished talking to the rep it went back to not working .

  • I have a Zte zmax (Tmoblie) and for the most part think it's a decent phone, phone, size, storage all good. Recently my flashlight turns on out of no where. Does anyone know why??

  • The top left hand corner of my ZTE zmax MetroPCS is not responding I had the phone replaced and still have the same issue is anyone else having this problem with the top left hand corner not responding to touch

  • After 15 months of daily use I've replaced 3 times the charging port, one screen. Minor software issues easily solved. Overall, charging port issues set aside, features out weigh problems. Will grade this phone 7 of 10.

  • I've always went through a lot of chargers within the last couple of months because I thought they were broken but they work perfectly on other phones.

  • I bought my phone a couple of months ago and it was working all good but now it goes from app to app without me doing anything . When I call someone and put it on speaker the volume gets low. I don't receive text messages on time. I would have to restart my phone just to see if I got a text. When I try to take a picture on Snapchat with the flash on it gets stuck and I have to exit out of the app and it's constantly freezing.

  • Loved my ZTE zmax when I got it now it hangs up when I'm on the phone. How do I make it stop? Have restarted also powered off. Any answers before I give up

  • My camera works when I turn my phone off and on I don't know why but explain to me how to make it stop.

  • My picture keeping disappearing from my ZTE Max.... how can I recover them?

  • Updated my phone and now volume is very low

  • Go to Apps => All => Launcher=> Clear cache You will lose the icon arrangements. But clear cache seems to work for me. Good luck

  • I have ZTE ZMax have had it since July 2015, I'm a former Samsung galaxy fan but always a fan of androids. I love my zte. No complaints. Decent screen size, durable for falls, nice battery life, nice storage space and availability for apps. I'm big on cameras on phones & I have no complaints on the pixel for this cam either. I'm sure just as any person place or thing there could be room for improvement with the device but I'm happy with my Phone. 👍👌✔

  • That happened to me as well. Apparently I had a corrupted SD card (I had been using the same one for years), when I replaced it with a new one everything came back. My pics, sounds, everything was gone and came back. Try it.

  • My Zmax Had Alerted Me About An Update So I Updated It And Now I Have No Pictures In The Gallery And When I Checked My Storage To Check If It Erased , It Says I Still Have All My Pictures.. Any Help ?

  • Who was your carrier? What's the point of posting just to slam a product? Give us some info and let us learn from it instead of just sounding off. My zmax2 is fine. My carrier is AT&T. Not as good coverage in western New York as with Verizon, but I'm prepaid and Verizon's prepaid phones are the most basic. You can't bring an unlocked phone to Verizon, with the exception of the iphone6, 6s.

  • I love the battery and the internet is also very fast because of the 4g

  • it is possible for your info to go to her phone if she's logged in underneath your Gmail account or whatever account you used to log in to Google Play services that are automatically links the two because of the account logged in under if you set up both phones possibly left account on both phones it's only thing I could think of.

  • Hey yeah I had the same problem as you did and how I fixed it was by going to settings then mobile networks then in the box that says preferred network type do the one with LTE off. It should stop the problem

  • Bro help me out I don't know anything about phones I want to root my max badly. But I'm afraid to screw up. Email me [email protected] put rooting max for the supject

  • This ZTE Zmax has great battery life. Why is it not included in the gsmarena Battery life chart?

  • how did you fix it

  • I have a major issue. Please help... I received an update for my ZTE zmax, after the update, my data continue to go in and out constantly. I used to have 4g lte, now it's just 4g but the signal goes completely in and out repeatedly. How do I fix this issue. I know it has something to do with the system update but not sure how to readers it or fix it. Please contact me [email protected]

  • I just read your post about rooting my Zmax my build number is B12 . With build number is rooting still possible .

  • Idk but my phone vibration is so loud and I have no idea how to turn it down and make it a little more quiet when I get a text message, does anyone else have this problem or know how to turn it down?

  • i dont know exactly what my phones name is i just know its ZTE Maxx

  • POS phone... Junk and running Crappy system.... Don't try to take it across the country.. half the time it didn't work... Went back to Samsung S6 edge... Awsum phone should never have given up my Samsung...

  • Since i update my phone, bluetooth isint working pls help...

  • I had to rest my whole phone

  • MY camera isn't working its says something about security policies Wat do I do

  • use a paper clip to open the SD card slot

  • Same thing please help

  • Ever since I did assn systems update two weird ago my phone had been acting up. It will not let me dial out sometimes and gives me codes 304 and 25. I don't know what they mean. People do not receive my messages and sometimes I have to send it four to five times. This is not good. What kind of systems update was that?

  • My gf and I both have this phone. I've read through these comments and see all of these problems ppl are stating to have, so far we haven't had a single issue. Then again I've rooted both of our phones in order to take advantage of this phones full potential. This phone by far has been the easiest phone to root too! There's no need to even use a PC to get the job done. Which I love, the majority of phones won't allow you to root w/o using a PC! Again it was amazingly simple to root. I temp rooted using kingroot.net then downloaded the twrp to flash supersu and bam you have a permanent rooted phone! Quick and simple! I've yet to have not one single issue and my phone is blazing fast. I've clocked both the CPU and GPU on the max settings! This is one of the greatest phones you can get. Especially with the deal metro has $99 plus real unlimited 4glte and 7gb hotspot teather you can't beat that. I recommend rooting this device, just do a simple Google search, there's even a great tutorial on YouTube showing you how. Once you root you can then flash any custom ROM you choose. I'm already running lollipop 5.1 and its amazing! Never had a phone that was so user friendly and could be rooted w/o using a PC! This phone is the best bang for your money by far! Once rooted its just as good as any top tier phone such as the Galaxy and Nexus and for a fraction of the price! Now of course the only downside I have is the pesky notifications to update the system software. I can't seem to get rid of that? I know better than to update and risk loosing my root or worse ruin NY phone! The system update itself is garbage you can do better things to your phone from using any custom ROM. And I doubt they'd be updating to lollipop os at all? If you've already updated check your build number if it b10 or higher you can no longer root ur device as of yet. You have to have a Zmax with a build number of B06 or under. Then you're in business! The things you can do to your rooted Zmax are endless! It's fairly simple if you can follow simple directions its easy to do and so worth it! I highly recommend it again make sure your build number is B06 and under. Pretty sure this new update prevents you from rooting this phone. Which is a shame. Don't know why these phone manufacturers don't want ppl to use these phones at their full potential? They govern the speed of the processors. So if you can try to root and unleash the beast!! I'm happy with this phone, have yet to have any issues. Plus since I'm rooted I have the stock os backed up in case anything goes haywire? But that won't happen. Enjoy and if you have no prior knowledge on rooting a device, nor did I. And I got the job done, because its that simple. Goodluck to anyone willing to attempt root again don't update make sure ur build number is b06 and you're in business. And don't worry bout bricking your phone. The process is fool proof and so worth it.

  • I did a system update because I kept getting the message to do so but every since I did I can't send voice messages on Facebook! Was fine until then... think I need to get rid of this phone I'm having too many problems

  • I bought my phone on the 7th July. the phone work perfect just that week and after that the charging block gave problems now I reached a point that I have to put it In different positions to charge. and when its fully charged the battery life last 30min max. I am disappointed with this phone. it must be switched off it charges or left on the charger to be start on its own Please assist

  • I'm having same problems.What do I do

  • My phone since that update is now doing the same thing... :(

  • My phone did a system update on sept 1st and ever since than it goes in and out of service!! I can only use my phone when im at home with wifi and sometimes my appz still dont work

  • Set her up with her own free Google account, then take your account off of her phone. Problem solved.

  • The only thing I can think of is that you are both logged into the same Google account.

  • need to have insurens to make claime

  • why the micropone from messenger do not work some times

  • I'm having the same issue with the speaker.

  • Your phone should've came with a little tool to use to open the SD slot.I hope your able to fix problem

  • How did your fix your camera issue,I having the sane issue? It still take pictures but not saving or the pics aren't there immediately after taking it.

  • What did they do.I have the same problem

  • I've got the same problem.what was your solution?

  • Broke after 2 weeks. Should have stayed with Samsung

  • I have my mother on my plan- two separate phones, two separate phone numbers- basically a "family plan". lately she's been using my apps and reading my emails- there's no help from metro pcs on keeping my info from showing up on her phone. they tell me there's nothing they can do about it. hmmmm. they tell me that any app I have or download to my phone will show up on hers. how can this be? all other carriers with family plans don't share info. anybody have any ideas how to keep a snooping mother out of my personal info?

  • Fb: thefort CellphoneRepair Ig: thefortcellphonerepair For any assistance..free of charge..follow please Kind regards

  • If he has the insurance just report it stole and they will give him another one for like 25 to 50 bicks

  • This is happening to my camera! Do you have any solutions

  • My phone mic doesnt work. When i call people they cant hear me but i can hear them clearly. I have to put the phone on speaker in order for it to work.I recently bought this phone as well.

  • All WiFi is off. But when I go in to screen for system updates. It says update over WiFi only. I hit to install it again. Nothing happens. I turn off/on my cell & still nothing. Don't know how long this has been. With Stagefright virus going around. Could this be a direct cause from virus? Help plz.

  • My problem is the charge port I have to get the charger in there just right and don't breath and hopefully it will charge. I thought maybe it was just me but I have bought 2 phones both had the same problem and my sister bought the exact same phone and is having the same problem too. That is probably why people are trying to take the battery out. I didn't but I can see how it would happen. So I need to know did my sister and I buy the only 3 phones with charging problems in the country or is it a design flaw? I've bought 2 this year and hers is only 3 months old. Auuugh!!! Please help! I love this phone please tell me an easier way to charge it before I lose it.

  • I just factory reset mine and its worked fine ever since.

  • My father bought the ZTE ZMAX one day and loved the phone because of its "phablet" appearences anyway a woman stole his phone and and she tried to take off the back but the back is unremovible and messed up the edges sooner my father started having the "problems" that everyone else had with the phone we went to a metro pcs corporate store and we asked if we could exchange it since it has a one year warranty anyway the lady behind the desk said that the phone couldn't be exchanged because of the damage so my father pretty much got ripped off

  • Idek how to fix that either. It seems to overwrite every sound setting.

  • Metro pc's sells the zmax with a one year manufacturer warranty. I had an issue with mine and even though it was insured I refused to p ah the deductible as it was a manufacturer defect. They gave me drama in the beginning but they will admit to you that even with no insurance you have a 1 year manufacturer warranty. And three policy is that if they do not have a warranty phone in stock and need to order one you keep yours till it arrives at their store. About 3-5 business days

  • I have this phone for about 7 months with one problem with the camera but I fixed myself beside that everything perfect

  • I install camera (cmfix)app and camera start working again. (Google play store)

  • My phone buffers all day long, you tube,and Google. Does any body else has this issue? How can I fix. Help

  • I agree I've had no issues with this phone.

  • My camera just stopped so security policies or some other device is using it how do I get my camera back work

  • I love my ZTE Z MAX Z970 it is the best phone I've had I bought mine after my bf bought one & haven't had any problems with it. But.... my BF's phone just QUIT making & receiving phone calls one day and hasn't worked since...????? Everything on the phone works EXCEPT for the phone calls We have Googled, called customer support several times spent about 3/4 hours on the phone with them AND driven the 1.5 hour away to the nearest Metro store and although the metro temporarily fixed it (for about an hour) we don't know what is wrong with it and we are REALLY hoping someone (qualified..) might know what's going on and how to fix it... he has never tried to remove battery & has taken pretty good care of it and just bought it at the beginning of February this year... PLEASE help us if you know/might know the problem & how to fix it...

  • I have had this phone for a couple of weeks now and imthe camera is suddenly disabled because of security policies or is being used by other apps and I do not know how to fix this problem this is bullshit. My kyocera hydro life never had this problem

  • I'm super disappointed in this phone I've had 4 of them in the past 4 1/2 months this shit be tripping won't charge,opena shit when I'm trying to x out of messages or anything.... I'm bout to call 3 on ur Side... For help this company knows of the issues n still won't make Gd on shit if I has money I'd buy a different one not this model cuz this is shit I have insurance on the phone yet all they want is more money..... Feeling very disappointed never in my life have I hated a phone maker more then these guys what a disgrace

  • my phone keeps turning off by itself does anyone know how to fix that

  • I do not know what this means but my battery was full and as soon as i was Glide and was recording it shut off and showed that it was less then 4 % battery left what does this mean?

  • Good day I changed sim cards now it is asking for privacy protection password.

  • Every time I record on the camera or Snapchat it makes a ding noise and I don't know how to turn it off. Does anyone know how to turn it off?

  • I don't have any real issues beside the fact that I can't get my little SD cars thing to open . But my REAL, HUGE issue is with the stupid annoying ass sound it makes when I'm taking a video like that's such a set back, being a teenager and I like to record EVERYTHING at school, I just don't wanna hear that !

  • I love this phone, great performance, nice camera, nice sound and gets very bright

  • Phone freezes on internet it glitches page up and down. Always kick me out of internet and apps says I have space in storage but can't download apps or take pictures. Even when I delete a ton of things I can't do much but take a few more pictures. Speaker phone works sometimes. Truly hate this phone n its hard AF to take selfies big ass phone

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  • I know that had happened to me before, it's because the phone is turned on somehow... I recognized that the kids we're playing around with my phone so I woke up and it's like 3%, so just try charging it somewhere away from children. Hope that works for u=)

  • I have the same problem with the phone speaker stop working,no ring volume, freezes,no e-mail. I replace the phone with metro refurbished phone four time within 2 month. This zmax give no justice. Stay away from the Zmax.

  • Its a great phone but when i go on it it will freeze up and push random buttons by itself and in order for it to work i have to tap it with my finger while its off hard for it to work it does this about 20 times a day

  • i love this phone, never gives me any problems! i charge my phone over night and text on it all day and on the phone and battery will be at 35% from 100%. love the size and style. i love how cheap it is at walmart 179$ for how big this phone is i think yes! best phone ive owned. will keep buying if they make a second one which i think they should!

  • I've purchased a zte zmax phone and it has been replaced already within 3 months of the original purchase. Both phones are having the same problem I am not able to hear the phone when it rings unless it is hooked up to my blue tooth. I am also no longer able to hear the text indicator when it goes off unless the phone is hooked up to my bluetooth. I am unable to get a refund and purchase a more quality phone. I have to pay off the current one and then purchase another phone. Rip off!

  • I got this phone in February. Now the batery life sucks. I charged it before i went to bed, (note i have never charged this phone overnight.) and the battery was at 100%. When i woke up in the morning, the battery was at 2%. I hadnt left any apps running, &no one had been using it. 'tf... this has happened a couple times to me, &now the phone also takes longer to charge.

  • Did u put music on there it's funny because im texting you off a zmax

  • If you are not a heavy user maybe it is ok. But I got my first on in October 2014, in February 2015 people were saying they couldn't hear me and many times I could not hear them. Tried everything. T-Mobile sent out #2. It lasted about two months and same problem. In April T-Mobile sent out #3. Very often people can't hear me, froze on airplane mode (master reboot) lost everything, texting stopped for 6 hours, screen kept freezing, crashed the other day and would not come back on. Finally, with another master reboot (lost everything again) it came back on. T-Mobile is sending #4. Obviously, if you don't use the phone a lot it seems great. But I run a taxi business and when my phone stops working, my world goes in a tail spin and I lose money. Not a good option if you are a heavy user. T-Mobile offered to let me 'pay it off' and then upgrade me. My comment, why would you make me pay off a defective phone? They work so hard to get your business and then when the phone doesn't work they want you to pay it off to upgrade...duh! So, I'll get another phone from a different vendor, use this as a back up and let T-Mobile keep replacing this one until it is paid off and toss it.

  • If you are not a heavy user maybe it is ok. But I got my first on in October 2014, in February people were saying they couldn't hear me and many times I could not hear them. Tried everything. T-Mobile sent out #2. It lasted about two months and same problem. April T-Mobile sent out #3. Very often people can't hear me, froze on airplane mode (master reboot) last everything, texting stopped for 6 hours, crashed the other day and would not come back on. Finally, with another master reboot (lost everything again) it came back on. T-Mobile is sending #4. Obviously, if you don't use the phone a lot it seems great. But I run a taxi business and when my phone stops working, my world goes in a tail spin and I lose money. Not a good option if you are a heavy user. T-Mobile offered to let me pay it off and then upgrade me. My comment, why would you make me pay off a defective phone? So, I'll get another phone from another vendor, use this as a back up and let T-Mobile keep replacing this one until it is paid off and toss it.

  • I just bought my zte zmax a week ago. My brother hat s zmax and he keep telling me how awesome the zmax is.so I went and got mine. I'm telling you this phone is awesome. I love everything about it from I got it I have a hard time putting it down.

  • Great phone... Great price...much better than 2 others I've had and paid over 500 for...this phone rocks...

  • My phone had now stopped playing my music, I have never dropped it. The phone just suddenly started deleting my music and when I got that situation under control and got my music back it just wouldn't play my music anymore so I don't know what to do now.

  • ive had this phone going on 7mos now. I've dropped it several times, subjected it to cheap chargers and it still works like new. had to change carriers to version and got an experia. that phone died after one soft landing. boy am I greatful for my ZTE max

  • I love my Zte Zmax. Wouldn't want another phone ever. great for multi-tasking. Great camera, rear and front.

  • This is my second zte zmax it randomly turns off several times a day. My first ZTE Zmax , after five months the battery would not charge anymore.

  • This is my second zte zmax it randomly turns off several times a day.

  • I have had my zmax about three months and am extremely satisfied. Long battery life is excellent and the deal breaker for me and the large display. I listen to music alot so I needed good battery life. I like big screens too. No complaints at all from me as it does what I need it to do..and its CHEAP. For the price couldn't ask for a better phablet.

  • Same problem I'm so annoyed and my mic doesn't work I have to put my phone on speaker so I bought an lg around the neck Bluetooth now it works but when I'm recording a video on snapchat you can't hear anything

  • Removing sd card fixed mine as well , I shipped the first one off and when I put my sd card and all I started having the very same issues with my pic gallery crashing contacts crashing launch crashing and pictures disappearing but now its working fine

  • Freezes and is very slow

  • I have a ZTE MAX for 6 months and have no complaints at all. Cheap price great performance, play games like Las Vegas 4 with great graphics. Fast in internet. You tube perfect. Can't ask for more with this price.

  • it gets worst I got mine for Christmas and now it won't charge Or turn on and it Was perfectly fine the day before it went bad At first it wouldn't charge unless the phone Was off and now it won't even turn on it just vibrates and the red light keeps flashing for a while and just stops completely

  • Why doesn't my Phone have music ?? Not even it's own Music player either.

  • Had my ZTE Zmax for about 3 months and I absolutely LOVE IT!!!!

  • I have had my phone for about 5 months and it sucks at this point. I've had all the problems everyone has described so far Plus now my phone will not turn on and I cannot control it in any way to get any result out of it and it will cut on when it gets ready to WTF?

  • I just got this phone around 3 days ago? & I downloaded snapchat , every time I wanna take a picture or record with flashlight with back camera it doesn't work. The flashlight turns on but doesn't take picture nor video. Please help.

  • That's what I'm trying to figure out

  • You have to go into Settings, and then, into a few other places. It is sort of hidden in one of those headings you wouldn't expect. I think it might be in the Sound heading. And, in a subheading of that. I don't have my phone here, so, I can't be more detailed than that, but, I did it to a friend's phone yesterday. I will try and give you better details later.

  • You're confident about buying a phone based on a review by someone who has owned it less than a day?

  • I wear heading aids so I don't use a Bluetooth. But I had a rental car the last 4 days that had a video display for satellite radio, backup camera and Bluetooth connected cellphone. I received and made phone calls in the car for four days with no problem connected thru the Bluetooth feature. I've never used such a car system before with voice commands where I just said the name of anyone on my contacts list and the car did the rest.I was impressed. The phone worked flawlessly every time. The car was a 2014 Impala.

  • I've had my Zmax for four weeks now. I bought and installed a new SanDisk 16g Micro SD the same day. The only issue I've had with mine is that it occasionally freezes up when I'm on the internet. The keyboard stops working and you can't exit to your desktop. But just pressing the side button and turning off the screen for a few seconds and then turning it right back on again always unfreezes it and you can then continue on where you left off. This happens sporadically. It's gone over a week without freezing now. I restart it every day, even if I haven't had any problems. I also use the malware program that came with it. For $99, I'd say it's been great so far.

  • I hate that this phone's speaker sucks. Also on Snapchat when I record it makes a loud noise also on the normal camera app. On Instagram I take some selfies and it flips them it really annoying.

  • Same its annoying as hell.

  • I've had occasional problems with lagging and keyboard not working and having to start it over. Well now no sound on my phone will work... At all. I can't figure out why. I didn't do anything at all to harm it. Normal operation at home then I noticed it wasn't making text sounds and then found out it wasn't making sound at all. Can anyone help me?

  • I dont understand why??? does the phone have vibrate connections i hate my phone because of this feature does anyone know how to turn it off today? right now? if not I have to get rid of it:(

  • download the app called clean master this app will regulate the fact that your phone over heats and kills battery including your phone have ing junk files. and much more

  • hey I have one it works fine but just the problem is how do I turn my record volume down when I record on Snapchat its loud and I want turn it off and when I go record ometing its quiet and my phone makes this recording sound what should I do

  • Phones good for about 5 months then it start overheating and freezing

  • I bought my girlfriend and I one we have the same issue and every time I open a app it get hot and loses connection or switches to 2g

  • And if you pushed power and volume down and stuck on red light just hold power till it turns back on.

  • I love this phone its big screen and battery life is very useful the only thing is that when I put in my sandisk 32 GB SD card the phone started to over heat apps started to freeze up even when I was on a phone call it froze up so I had to take out my SD card after that it acted like nothing happened so I went to pick up a PNY 16 GB SD and so far haven't had any issues with the phone lately.

  • I have one and it works greate.

  • I've had this phone since November 2014, and last month (may) my front camera went completely out while my back camera turns photos upside down and reverses them. Not pleased at all...

  • Where is the mic at

  • Wishing I had never bought this phone. Had it for about 3 or 4 months now. Bought through metro pcs. Worked well for a few days. Then lag. And freezing. And restarting. Keyboard decides when to pick up keystrokes and when not to. 10 second freezing every time I return home. It's the most frustrating and anger inducing phone I've ever had. It's hard to get anything done with the almost constant lagging. DO NOT BUY

  • how are the freezing and the features

  • when i am calling someone and the person picks up the phone vibrates. I would like to take this feature off I dont want the phone to vibrate one the person I am calling picks up. can you please tell me how I can change this.

  • Great value phone. Battery life is insane. 2 full days of use before i have to charge it. I feel like I hardly ever have to plug it in.

  • frequent problems with phone locking up won't even let you turn off have to repeat the procedure turning off and on multiple times during the day this is the third replacement phone I have gotten through T Mobile always one problem after the next but I just deal with it because it's large enough for me to read.

  • Is this a nice phone to have? I just got mine today, wondering if its going to be worth my money.

  • I read a blog where someone said they were having the same problem . They said that the solution was to remove their SD card because the SD card has become corrupted. So I tried it and that seems to have done the trick. I didn't just remove but I replaced my micro sd card. I made a one minute video . 5 hours later its still there and playing fine so changing the SD card seems to have done the trick for me .

  • Well I am at least the third person who was having the exact same problem . . After a while the app just froze and then would go black when I open it up and turn off . I lost old videos . Now if I make a new video it either won't record or it will record and an hour or two later if it really is just a blank screen

  • i had the same problem and i took it to tmobile store and they shiped me a new one and i shiped back the broken one just talk to them they should change it for you

  • Mine does as well have you found a solution to the issue

  • Mine I have it for 2 weeks I was recording a program and after 23 something minutes the video stop and went into a black screen and after that was glitching. I call they said this is the first time they heard someone complaining about the zte max video not working, also after the video stop working it deleted some of the other videos I already had.

  • Google update is problem with Sim card. Phone can not read Sim after update. Any phone not on lollypop is affected

  • I have the red light that stays on does anybody no what that means

  • I've had this phone for about 3 months now and it's awesome!! There is no Root yet though, but even without it, it's still a great device almost identical to the ZTE Grand X Max+ a little bit smaller. I mainly wanted Root so I could unlock the wifi hotspot but you can use direct tether without Root. (just turn on airplane mode first then activate tether then turn off airplane mode & use a client changer on your browser of choice) I hear that there some people are experiencing problems. Please check to make sure it is not your SD card. I recently had some issues with apps suddenly stopping and such but the root cause was that my sdcard was corrupted even though it seem to be reading fine. I removed it and the phone had no problems after that.

  • I'm actually trying to figure this out myself

  • i had my zte zmax phone for only 2 months now and the phone shuts on and off and does not charger correctly they gave me the phone like this when i bought it so if you want to buy this phone make sure its brand new

  • Thanks, after reading your review I'm confident in buying this phone. Keep me posted.

  • I'm having the same problem , this phone is so defective

  • Clear the microphone at the bottom that should help

  • Hello All, Is anyone responding in regards to help with group text and why you only see one person and not the group on this zte zmax? I would love to see what to do. thanks

  • My zte Imax just stopped working and I am not on a cheap.plan I pay for everything ex u can get on this phone and was very nice when I went in and got my phone and it still broke just stopped working and will not turn back on and no water damage just saying no damage at all so being cheap don't got anything to do with the phone thank you

  • Mine is doing the same. I sound like I'm at the end of a tunnel.Can you try a different one? I have another on order. I have friends with this phone and theirs are ok. If there's no change, I'll buy a different phone. I was told by my carrier that alot of bad phones went out . Good luck.

  • I have an zte zmax and whrn i receive a call the other person cannot hear me its like aliens can someone help me please i've got it for 3 weeks what should i do

  • I Hate when I'm about to record a video and right before it starts recording it makes this loud sound to notify everyone I'm around that I'm recording.. I hate that thing is there a way to turn it off

  • Google is not working, slow connection, drop calls....

  • i have the same problemm

  • When I go to play store to look for stuff to download like Snapchat and I push the install button and nothing happens. Is my phone broken or what. I really need some advice and help please.

  • Every time I try to take a pic it doesn't take I have to keep restarting my phone jus to take a picture and a couple hours later its gone is anybody else having this same problem

  • The phones amazing no problem but me and my coworker have this phone and we have the problem with snapchat our back camera doesn't take pictures with the flash on? Anyone know why or how to fix it?

  • Oh course it has a front facing camera. Check the specs...

  • Amazing piece of hardware for south of $100. Great size screen, good memory and storage, and the processor does just about everything. You could spend $500 more and get a better phone, but not by much. It also had the near stock version of Android, after using Samsung's for so long, I'm so glad to get rid of that system draining leach. Eating up my system resources just to run a skin of Android is crap. Most don't realize that much of your better specs are allocated to just running fancy OS that is completely pointless.

  • You can't period

  • Can't period

  • Good fine just lacks a front camera for selfies

  • It's a good phone. But every time I open my phone and click on any app the internet pops up and hard to close it out. It's irritating. But everything else works great.

  • My phone has that same problem..not sure what's wrong..

  • This is an excellent phone for the price. Only thing missing was a front speaker. I have had it for 4 months and no problems

  • Off and on, my screenshot doesn't work. If I screenshot something then go to check it, it shows up as a grey screen. Does anyone else's do that?

  • I have had my phone for less than 6 months.. For the past 3 weeks while on my phone, on my end I hear a weird whistling and wind blowing sound and I can't hear the other person. I did a factory reset and its still happening.. As a matter of fact its worse.. Is anyone else having this problem? Help!!!

  • Got my phone three weeks ago.the first day it cut off with a Wi-Fi error.My friend at work Re started it.on the third day days I had to take it back to the retailer for the same problem.of course he had an explanation.he say I should Re start it when that happens.So for the next two weeks I Re started it ten times a day.towards the third week it stop work completely.took it back to the retailer and he couldn't turn it back on.now is with zte technician, I'm hoping they get to Re start it.I'm waiting

  • Good post, I have to agree with you. I bought a couple from T-Mobile a few months back and have had no real problems with the either of the devices. I think for the price, a consumer can be assured that to be/she got their money worth. Has just about every toy a high end devise has for $600.00-$700.00. I also have a Lg-G3 so I do know the difference.

  • ...It had never occurred to me to download any kind of boost for any of the software already on a phone. I thought those things just *were.* The knowledge that I can feels like a magic trick. What I'm trying to say is, holy crap, thank you.

  • U have to change the video quality in the settings to a lower resolution.

  • I need help my volume went out

  • thats my biggest complaint as well shutter sound while recording

  • I come from the samsung galaxy series and I have to say the zte zmax is impressive! I was due for an upgrade and was going to get the note 4, well after taking the zmax for a test drive I was sold. Great phone, larger screen and lte for $227. The note waas $700. I've had the zmax for 3 weeks and it is a solid phone, just get a good shock proof case and tactical screenprotector and you're set.

  • I just got my ZTE max and I don't have any problems with it. In fact I love it

  • Download a sound boost from the Android market. I did and now my sound is fine.

  • The vibrate to touch button on my phone is off yet it is still vibrating. How can I fix this?

  • How can you root this phone?

  • this could be a 5 star phone! but since it has a sound while recording that can't be muted it's an automatic 1 star!!! on behalf of ALL snap chatters on ZTE ZMAX

  • this could be a 5 star phone! but since it has a sound while recording that can't be muted it's an automatic 1 star!!! on behalf of ALL snap chatters on ZTE ZMAX

  • To change font it's best to root the phone

  • My camera has also stop, keep saying unfortunately camera has stopped and it erased all my pictures what's the deal?

  • When I go to the settings on the front facing camera it says .9 MP. Any clue as to why it doesn't say 1.6? Thanks

  • Install gosms and you'll get screen pop ups

  • My sound is low also and settings are max. How can I boost the sound

  • I love ALMOST everything about this phone except get this and its sad.As a phone it stinks.Everyone complains that they can't hear me and I'm breaking up. I have tried everything reset,etc.I am so happy that I have T-Mobile jump.This stinks as the video and audio when I'm playing a game or watch YouTube is great.I'm typing on this phone re this review tommorow its going back.

  • Did u have any problem with receiving group text messages? I've been receiving them individually and not as part of a group.

  • My zte zmax won't let me send VIDEO messages. Why is that? How can I make it possible to send videos?

  • Yesssss, they look to generic

  • How do I change the font I cant. I downloaded an app and it jus sends me to the settings but it only gives me font size option help me I hate this ugly boring font

  • Is there any possible way to change the font, or get in group chats? It's super annoying just getting an onslaught of a ton of multimedia messages from twenty something people, and not even in a cute font.

  • I HATE THIS PHONE!!! I got it because of the price and size of screen. Had to get a GSM phone since my Galaxy S3 was CDMA. Phone was nice until I started getting calls. If I am on bluetooth and a call comes in, the phone shuts off bluetooth connectivity. I have then put phone on headset or speaker phone and then switch back to bluetooth. Sooooo annoying as I will not know I am talking to myself until I don't get a response from person I am talking to. There appears to be no fix for this and this is apparently a common problem.

  • Do u let it sleep on the charger longer then needed?

  • On staff comment for NJ metropcs employee. You work for people who buts phones. If you are too sensitive to work in customer then get another job! When people have phones that dont work they get upset. Its not about you. Grow up and get another job.

  • Looking into buying This phone, when recieve a text, does it pop up on the screen or just notify you? My lg l70 notifiys me no matter what I'm doing. Is there A block call option?

  • My camera has just stopped working..had the phone since December never had any problems until now..I've deleted apps as well as restarted it...any suggestions

  • Sound is really low and all the settings are max. I cant hear the music or sound from. Video all that well. AnybwY to increase it.

  • I put in my micro card and it is not supporting my music and I tried to Bluetooth some music and still not playing why

  • Phone is great only thing is..My wife's phone (zte Imax) speaker won't work is there a setting I have to meds with or do I have to take it to get replaced

  • I can't change the font and it pisses me off... I want a different font and idk how to do it...

  • does anyone know how to remove sound on snapchat while recording a video ? its really annoying . i cant record w.o everyone or even the teacher knowing.

  • Brand new zte zmax but have had it to long to exchange Battery will not hold charge Dead within minutes

  • try downloading the flash/ring app it allows your phone to flash then ring for notification and phone

  • Is anyone's phone sound like an aliens talking through it. Everytime I make a call my I can hear people fine one minute then the aliens start talking, lol I don't know how to explain it.

  • Sounds like your camera is bad. Contact the manufacture for a replacement

  • HELP PLEASE! Every time I open my camera or any app like Snapchat that requires a camera it says "camera disabled, unable to connect..." I've restarted my phone multiple times even back to factory settings and it still won't work. Any help?

  • Dose Anyone Know How To Stop The Phone To Not Send Double Text Everything I Send A Message?

  • Turn down the lighting on your phone

  • yall should make the emojis look like the iphone emojis

  • I have the phone with metro unlimited plan, the first month the phone was great, super fast and no problems, now everything is lagging and it is pretty annoying, but the phone in itself not many complaints

  • Is there a way to turn off the video camera sound because every time I press silence camera it still makes that annoying noise and its extremely irritating

  • You have to get an app to get your phone use the flash option for text or calls.

  • Volume problems very low even when volume on max ...Can't hear phone ringing volume low. Help I like the phone and need to hear it.

  • I have a ZTE ZMAX (MetroPCS) phone. I am wondering if it has the same exact same feature as the iPhone to where they have the Flash Notification to where friends and family members who either call or send text messages it flashes... does anyone know where I can fine this feature on my ZMAX --Ryan H

  • I can't receive grop text either and that bothers me. Have you figured out how to do that

  • My phone is doing the same thing and when I took it they used my phone and called their phone and they said it was working perfectly fine. Have you taken yours yet? If so what did they do?

  • I love this phone! It does everything my note 2 used to do and it just works great. my only thing is, I used to get three days of pretty decent heavy use out of the battery, and now after a couple months I'd say it's about a day maybe a little over a day, so battery life has decreased dramatically all of a sudden for me and I don't think it is my apps. Anybody else have this issue? Any solution?

  • People can only hear me when on speaker phone. Other than that great phone I'll take it to metro spoon just been busy

  • My phone is delaying my text messages then all at once they come through for like the whole day but a day to late ....

  • Mine too. I start the phone when that happens. Its annoying

  • Mine is having volume problems. After i use it on speaker phone, the volume is very low, even if it was set on max Can anybody suggest anything, pls?

  • Cheap plan I got amazing speed on my metro zte zmax

  • Still can't figure out how to disable vibrate on call connect. I went in the unselected the "vibrate on keypress" setting in the keyboard settings and it still vibrates on call connect! Please help!!!

  • Just a quick question how does the emojis look on this phone?

  • You are the bomb the vibrate on call connect drove me nuts

  • Every time I try to take a picture it say unable because camera is use in other app need help asap

  • My metro pcs zte zmax was slow for the first month only at home....but now it's super fast every where I go.... give it 30days

  • You guys at metro are the ones that dont have a clue. Thats why i fix it myself, cant get no help there. Lol. Im cheap & smart. Lol

  • Had the zte zmax for less than a month it shuts off even if battery full,or says full and starts blinking on red and shuts on and off don't know why?

  • How do you turn off/disable vibrate on call connect and call end? I can't find the setting to turn this off anywhere, its driving me nuts!!!

  • Has any one had issues with MMS group messages. I had this phone for about a week and returned it because it wasnt capable of group texting. I heard it just had an OS update. is this feature available now?

  • Its got a 1.6mp front facing camera, and honestly it takes hella good low light photos and nice daytime pics. Its a nice phone, had mine for a few days

  • Why would you want to

  • Yep I've had mine for about a week

  • Hey, Just Want To Ask A Quick Question .. Do You Like The Front Camera On The ZTE Zmax Or Does It Has A Good Quality To It?

  • I have had my phone for 5 months. I got it at Metro PS and have had not one problem. Love love love this phone will buy it again.

  • OK I love this phone, I to am having trouble with it freezing. I would just like to say its not a matter of being cheep. Your company only offers three plans. As for the phones they are electronics- hence sometimes you get a good one sometimes not. Its not the customers fault if the handset works improperly.

  • I got this phone about a month ago and out of nowhere my speaker doesn't work I can't hear anything I went to my settings and everything is find I can't find what's the problem

  • I love this phone. I just wish metro PCs wasn't so god damn slow on their LTE.

  • Go into messages, and then click the menu button, and there should be a button that says when vibrate and click always

  • I've had my phone not quite a month and all of a sudden it just goes off completely by itself.... I have to hold the power button for it to come back on ..is anyone else having this issue ? Other than that love the phone... please help

  • I love this phone better then my galaxy s5 active to be honest I'm not tech savy but this phone is well worth the 179 at wall mart it does everything I enter an so much mor!!!!

  • Go into messages, and then click the menu button, and there should be a button that says when vibrate and click always

  • This phone is awesome!! The only problem is that when I record it makes a shitter sound and I can't seem to take it off. Anybody can help? Please!!

  • How do you take of the HD on incoming and outgoing calls?

  • Go into messages, and then click the menu button, and there should be a button that says when vibrate and click always

  • My ZTE MAX phone stop working what can I do or anyone encountered this problem? What can be done to fix it?

  • My phone has worked flawlessly since I got it a few months ago.. Maybe it's just the carrier that you have or maybe it was one of those defective models, I don't know but don't knock the brand because of an isolated problem

  • Can anyone assist with extending the timeout on the device? I need it to be longer than 30 minutes.

  • No emojis in stock messaging app. Download Google messenger and you will have all the emojis you could want.

  • To stop vibration while pressing buttons Settings Sounds Unchecked 'vibrate on touch'

  • I agree. GREAT phone

  • I've had the Zmax for about 1 month. This is the best phone I've ever had. I've read other reviews about this phone and some of the problems people were having. First off, too bad you are having trouble with the phone. It is a great phone. I bought it brand new metro pcs. $50 unlimited plan. It's fast, smooth. I did change a few things like keyword and launcher. And added a few apps that help performance as well. This phone is underrated.

  • I've had the Zmax for about 1 month. This is the best phone I've ever had. I've read other reviews about this phone and some of the problems people were having. First off, too bad you are having trouble with the phone. It is a great phone. I bought it brand new metro pcs. $50 unlimited plan. It's fast, smooth. I did change a few things like keyword and launcher. And added a few apps that help performance as well. This phone is underrated.

  • im having the same problem

  • Really his phone is broke and its his plan? Trollllll

  • I love it but all of a sudden my vibrate for vibrate mode is gone and i have gone through my settings n thats not the prob. Can anyone please help me.

  • I work for metro pcs in NJ if you are having problems with your zmax you have a cheap plan stop being cheap and pay for what you want I have had no returns on this phone what so ever not once and for the customer service its just the store you go to or the attitude you walk in with if you walk in angry with an attitude towards us when we did nothing we will do the same back so come on please dont talk about metro unless you have the slightest clue of what your talking about once again STOP BEING CHEAP!!

  • It happen to my wife also she bought the phone from.metro pcs a couple days later the phone went dead she took it back and they told her no refunds to bring it back for the warranty i had a similar brand it had a defective touch screen never buy ZTE.

  • I will say for the price you really cant beat this phone. The camera is good and the screen is descent for a 720p. I got mine from T-Mobile and the HD voice is superb. The battery is amazing last two days without a problem. it is snappy and multitasking is awesome. I do video conferencing and and calls and email all at the same time it never skips a beat. I give this phone a 5 out of 5 stars and have to say with the almost pure vanilla experience it is a real pleasure. I recommend this phone to everyone.

  • Do not buy the ZTE z max phone from metro pc's. They are selling their customers phones that do not work. The camera are not working. The customers service sucks. They gave us the run around for days about replacing our phone. I did not even have the phone five. They would not give me a refund because they had no one that knew how to do it they claim. So I'm suck with a broke phone. This the worst company to buy a phone from. The phone do not work.Do not wast your money on this phone. Then out of insult try to replace it with a phone that is less money then what I paid. Then didn't want to give me the difference of what I paid. But had phones it the back. Metro pc's is the worst phone company out there.

  • yeah.. how do you fix connection vibration? it is driving me nuts!

  • Yes. You have to long click the return button at the bottom of the keyboard to reveal them

  • It's probably slow because you have a cheap plan, or because your area doesn't have good reception.

  • Are they plugged in all the way

  • I just have 1 question does it have emojis I am looking to purchase one please give me your honest opinion

  • I really dislike this phone. I've had it less than a week with metro pcs and it is so slow. I can't load a video 90% of the time on youtube. I can't find why its so slow. I have unlimited internet. Any suggestions?

  • It's a great phone, but even tho i put it into silent and when i try to record or screen shot it makes the recording noise. I forget about it and screenshot conversations during class and it makes that noise. How do i get rid of it?

  • In settings,in storage,the "Internal" usage bar lights up in corresponding colors, BUT the "SD" card usage bar is blank, showing no lights in it's bar. Its done this same thing with 2 different SD cards. What's wrong?

  • Yes, WIFI calling work fine. I have MetroPCS Zmax with Tmobile SIM card installed. Metro Hotspot work too!

  • WIFI calling should work with Metro PCS service also as they use the same WIFI calling as T-Mobile.

  • There's a button that looks like two arrows merging. Press that during your first call; then dial your other number, after they pick up, press the two arrows again.

  • Pretty good phone for the price. Specs are a lot like the old Galaxy Note II.

  • Can anyone help me with playing music (Pandora) why each song stops , then starts playing when using ear plugs, walking, riding a bike? What am I doing wrong, or what can I do to make it right?

  • How do I make add a call during a call and merging without hanging up

  • My snap chat back camera doesnt work when it's on flash, then after a while my front and back camera both are not working at all!! it says camera is being disabled for security privacy or camera is being used by another app. Even though i restarted my phone ALOT and forced shut the camera. Idk what's going on!? please help me

  • I can't take pictures with the back camera if it's on flash on snapchat. Does anyone know how to fix this??

  • People with the issue on snap chat where the light stays on and the back camera won't take a picture that's Snapchat its self because before I bought the zte zmax i had the Kyocera hydro life it did the same exact thing . Put reports on Snapchat for those ones.

  • Do u think it almost as good as the note 4

  • When I go to my settings and select battery, is shows that my screen is at 96%! I dimmed my screen, it's set to idle after 30 seconds, I make sure I close everything out when I'm done using it and it's running so high! Any suggestions??

  • When I go to settings and click on my battery it says that my screen is 96%!? I dimmed it, it goes idle after 30 seconds, I make sure I clear what I'm not using, and screen is still running so high! Any suggestions??

  • Thnx

  • I've had my ZTE Zmax for a few hours and I am impressed. Its lightning fast, beautifully designed. When I went to Walmart to get it (I know, I know. Walmart is the devil. lol). After the nice lady set it up, she made sure that it worked completely. She said sometimes there are issues and glitches that require them to reboot the entire system (factory reset). I had to go to 3 stores to find one. The first 2 were completely sold out, so it seems to be really popular. Found a protective case, carry case with belt clip and screen protector for about $20.00 total. Love the Internal Memory. Its loud and clear on calls. Volume is loud, the screen brightness is nice and bright (you have to know how to adjust it). Camera is clear and the detail is amazing. Ok. I will say that the tool to open the slots for the SD Card and the Sim Card was annoying. You have to play with it, especially if your not used to that kind of thing. Its not a major thing, but when your used to just sliding or pushing the SD Card in, no tool required. Its a whole new and frustrating experience. Other then that? Its been amazing. It doesn't take anything away from the phone at all. Its $179.99 at Walmart. Plus a 2 yr protection warranty, it puts it at about $206.00 total. Plus the Activation kit. I chose Walmart Family Mobile ($25.00) for activation kit. Unlimited Talk, Tex, Data (500MB). For $29.88 a month. Plus taxes it might be $35.00 total. They have other plans that have higher Data. Unlimited Talk, Tex, Data (2.5GB) for $39.88. I don't need the 2.5 GB data. I surf the web mostly at home on my laptop. As for the functions. Read the booklet, play with it and learn about it. The booklet covers a lot. I'm pretty decent tech wise, so I had 99% of it figured out immediately. The only issue that I was unsure about, was the vibrate on call connect. However, what another user wrote. It helped out a lot. Also, read the reviews. It will help you learn about your phone, because those that are tech savvy share what they know. Oh. As for WiFi Calling. For those that don't have it and you get that pop up. Just turn it off, phone functions fine without it on. Will update as time goes on. Hope this review helps others.

  • Lmfaoooo

  • OttoZr0 Thank you, that vibrate when call connected was driving me nuts. On my ZTE Zmax. There was no preferences & layoouts. It's right there in google keyboard and settings. They might have changed it a bit and then put it back out. I don't know, but I thought I would add this. Just extra handy information.

  • Yeah bro just change the storage to internal storage first press the setting on camera go Right all the way I think and put it to internal storage not sd

  • Dylan D. The black screen with the light flashing from green to red. Sounds like a phone reboot. My ZTE Majesty with Straight Talk does this. Its not 15 min though. The bigger the system, the slower the reboot.

  • How do you fix the problem where your picture won't take on snapchat ?? But the flash stays on

  • does anyone have a problem, when you open camera app keep saying your storage is full, and need to delete?

  • can anybody tell me how to block or send to spam box all the unwanted group messaging ??

  • I've had the zte max for almost 2 months and when I record a video on the phone or on Snapchat I can't hear any sound. And yes the volume is all the way up. Also on Snapchat when I try to take a picture with the back flash it never even takes the picture, and the flash just stays on untill I close out the app.

  • It is thru T-Mobile or Univision Mobile. Metro's zte zmax is $99.

  • Whats the best music app to download

  • I really love this phone. When u work out the kinks send me one to test.

  • On my way home crying. My zmax won't charge. Metro is going to replace it with a little ass Samsung. I love my screen. The photos are beautiful. Yet the phone freezes frequently. Y get kicked out of games.yet I love this phone. My last post its dying. Its time to make you the phone manufacturers more responsible before u put products on the street that's going to waste our money.

  • I have had my ZTE zmax for a few months and I love it. No problems and a very durable phone.

  • Why does my phone keep saying it's on airplane mode and won't operate

  • Able to send text but not receive. Have any suggestions

  • You may have to take it to the store. I did that before I had to factory reset. Maybe they can save for you . They could do for me factory reset. Good lock..

  • Settings sounds, etc. You will need the list there uncheck the box, there you will also see ring ttone changes, to put the font on large or Hugh. Etc.. And also change the display. I like the person settings options. OVERALL I am.happy sit the phone you can purchase the cover for 19.00 or order on line for free shipping. The phone is worth it only 99.00. I like it.

  • You may need to up.her plan for 40.00 if that what you are using 40.00 works for a while.. I watch his tube stating to slow not, I we on the phone to Metro app, followed the prompts. No problem. They also have the 60.00. The hot spot is good for 5.00 for additional devices. Depending on your budget. Ten 40.00 plan did not work for his constant use. Just. Upgrade from your phone Mymetro app. No money up front. 40 works for me and not for him always on YouTube. Try 50.. unlimited 4g data. Or else 40 will become 2g in a matter of time 2g and will have issues. They don't prorate. I just upgraded yesterday. My payment is due on the 23rd. Good luck.

  • settings

  • As now it CAN not move and not even scanning the SD card.

  • The phone is ok. However I am a IT student and the bad thing about the phone is that you CAN NOT move the app to your SD card. The move app bottom is not even shown on the app setting window. Even if you have old files on your SD card IT will not show as a such. I have tried moving it with the file manager app but if you go back and look at the SD card storage bar IT show the same amount of memory like it is a blank SD card.

  • He'll yeah, just got this phone from metro for the same price,,, it's the best phone I've ever had for nearly the cheapest price,,,,

  • i've had my zte zmax for almost a week and i love it. only problem i'm having is the call connect vibration. it drives me insane!!! anyone know how to turn that feature off??

  • Just purchase my new phone today how come my YouTube pause each second unlike my old phone LG Vista I'm at total discuss the main reason I purchase this particular phone was for movies. Can anyone help solve this problemo

  • it's been a week since i've had my zte max/metropcs. i have to tell you...this phone rocks! it's a maverick! sound;sharpness;quick and fast;no lag whatsoever;youtube and movies look outstanding;5.7 screen that's awesome;bulky but firm and strong! and all i payed was $99 for the phone, and $56 for the first month and handset insurance. i added apus launcher and it moves effortlessly. there is but one minor drawback.it does not support flash. besides that, no need to spend $600 bucks for a big phone. this one will do....

  • So you stole the phone? Otherwise go to the carrier or manufacturer, no biggie

  • Go to Settings go to Language & input go to google keyboard go to preferences & layoouts uncheck Vibrate on keypress (also available is sound on keypress press...this one annoyed me :) Hope that helps :)

  • No it is not possible to move the app data to the SD card, this and not having USB on the GO is the only negatives for me. Otherwise this is a great phone to own, good value.

  • wow i thought it was $179.99??

  • Can anyone tell me if you are able to move downloaded apps to the SD card? This could be a make or break on deciding if this is the phone for me

  • Just bought the zmax from Walmart for 99.96 no problems as of yet.

  • No wifi calling does not work through family mobile (walmart). It only works through T-Mobile service. When you connect to wifi, you get an error message saying "invalid SIM card error".

  • I have had this phone for a little over a month. Me and my wife bought both of ours together and have had the same experiences as follows: It does have a huge screen and excellent battery life as well as the largest internal storage ive found for cheap phones, but there are several problems which family mobile (a service of T-Mobile) confirms. First is the light sensor sucks. It blinks constantly making it nearly impossible to do anything on the phone while talking, though it claims to have those abilitites. The abilities are there, but because the light sensor gets confused, it hardly works. Second is the volume setting eventually stop working. I have my phone on vibrate usually. When i hit the volume up, it does not channge the settings, making phone calls, text messages, and alarms impossible to hear when you need them. Third is if youre not on the straight T-Mobile network, you recieve an error saying "invalid SIM cars error" when connected to wifi. This just means wifi calling is not enabled due to not being o T-Mobile, but has no effect on the phones operation. Last, the internet connections run through diffferent servers forcing me to call customer service over and kver getting new access points. Overall, i give it 2.5 stars. Its cheap, huge, and amazing, except in the performance and reliability department. It falls very short of being reliable and actually funtioning accurately.

  • I accidentally turned on privacy protection password. Can someone please help I don't know how. Now my phone is locked I cant do anything about it.

  • Is it good to buy this phone at metropcs , need to know pros and cons

  • Can someone explain how to implement the Wi-Fi calling? T-Mobile makes it sound like it will hand off automatic if there is weak cell signal. I haven't begun to set it up; but I know I need that Wi-Fi calling where I am. Thanks

  • You can turn that off in settings - language and input, google keyboard settings, preferences, unchecked vibrate when typing

  • Does anyone know how to turn the vibrate off!! Its annoying when u type?? Everything else is perfect just this vibration thingy please someone anyone??

  • No you can't remove the back. The battery is non removable.

  • Pros: Huge screen, exceptional battery life that will last more than all day with moderate to high use (within reason), lots of memory that is expandable, the phone runs smooth - so smooth that I can play Grand Theft Auto: Vice City (which is a rather large app from the playstore) without any lag or problems, browsers run seamlessly Cons: Display is not the greatest but isn't bad, phone is too big for my right thumb to reach the top left of the screen and will often require both hands, camera quality is just ok BOTTOM LINE: For being so gentle on your wallet, the ZMAX is surprisingly decent in nearly all categories. Although it will take time for you to get used to such a large display, don't let that hold you back from going with the ZMAX. it's not always convenient, having to use two hands, but everything else more than makes up for it. If you're not into getting an 800 dollar top of the line phone, this is the next closest thing at an affordable price. Especially if you need something that lasts all day, and then some.

  • So zte is good phone

  • I can not receive group text either can send them but the reply comes back as single

  • That's the sucky service

  • You can't open the back of the phone. You can't replace the battery.

  • 149.99 at most metro pcs stores

  • Daoes anyone know how to open this phone ? Is the back glued on ?

  • Try Evocell case on Amazon $10.99

  • Worst phone slow and buffers alot the 4g is on but lte cuts out alot every where

  • Change your APN settings to the old T-Mobile settings and its should work with had the same problem and make sure APN settings are right in settings of hangouts. Tmobile apn starts with epc

  • 179.99 at walmart

  • I have the zte zmax for famliy mobile plan everything work great web text calling 4g is on but the thing is that picture message don't work I even called customer service they gave me APN sitting to use it work but then 2hours later it stop working and I can't get picture message ether I've tried everything but I don't wanna return and get a small screen phone if my HTC desire 816 never broke I would be still with it errr

  • I got mine yesterday and I'm really shocked at how well it performs and how good the screen looks. I am "downgrading" from a Note 4 because I just couldn't justify paying the $34.50 a month for the note for 2 years. This phone is a little big, but it performs amazingly. I really think there is less lag than the Note 4. I'm really impressed with what ZTE was able to pull off.

  • Too big with no protection... Giggity

  • Most people are

  • I can't believe this phone. I've bought most of the "superphones" the last five years, but guess what? You get more bang for the buck with the ZTE Zmax. Bought for $179. Long battery life. LTE. Band 12 and WiFi Calling capable. Upgradeable storage. Big, bright screen. You can get four of these for the price of one 64gb iPhone 6 Plus. Let that sink in...

  • It's a great phone. Excellent battery life and everything else is good enough. Good performance, camera gets the job done and screen is good. Looking forward to root!

  • No I have no problems with mine. Send it back if you have warranty on it.

  • i am interestet in the zmax and if i buy it from walmart will it still have wifi calling. i i know it works with tmobile network but it being an mvno i just am not sure

  • I am interested in the zmax and i am wondering if i buy it from walmart will it still have wifi calling or do i have to buy it from tmobile

  • I got this phone a couple days before X- ma's and while I love everything about the Zmax the phone crashes about once a day and goes to black screen with the light flashing from green to red. It does this for about fifteen mins then comes on and is fine. Has anyone experienced this problem? Even though its only about once to twice a day still it always happens when I'm doing something important or talking to women. Please help

  • I could not get on the internet with mine. I switched it twice. I used it on the walmart family mobile plan. I finally gave up. Loved the phone and features though

  • Hey man would you rather have the g2 or zmax

  • Does anyone else have a problem with recieving group texts?

  • Its pretty great 👌 I really would recommend it as a "your on a budget phone" lol I hope that made sense

  • Yes, there is the Pebble or the new Android Wear devices! Check em' out at Best Buy!

  • I never knew this phone even existed, until my Nexus 5 broke. I searched craigslist for a "T-Mobile" phone, and someone was selling 1 week old ZTE Zmax for $180 with a case that T-mobile provided for him. I offered $150 and met the same day to purchase, yes for $150. Wow, what a bargain, big screen, just as fast as my Nexus 5 was. I can definitely tell the difference in the pixels, but It's not so bad, I got used to it. The same thing goes for the size, when the phone is in my hands (I have big hands), the phone didn't feel big at all. Until I put it back in my pocket I remember it's a phablet. Battery life is awesome. The speaker is so LOUD too, I love it. Overall, this phone is a bargain, only thing it needs to be perfect is root, a better camera and 1080p resolution, but they had to compromise somewhere for the price.

  • I got 1 today and it takes a 64gb SD card with no problem

  • Is there a compatible smart watch that works with this phone?

  • Very true about WiFi dropping. I'm sitting in DD with 5/5 signal. Next door is Starfcuks. Dropped DD and had me go SB. Why? 5/5 to a 2/5? But WALLYWORLD has it for $179. Remember, 14 day return policy. Buy it. Try it. Decide. Huge. Kinda nice, kinda tanky. S3 Galaxy does cool stuff too (testing at same time!). Want to see how great this is. Might take over for my (lonely)tablet. Good; external SD. Bad; side slider ports get stuck...sim was almost impossible to release. Bent the metal release pin! So far, about 7.7/10. I'll find faults and benefits. Neeeeeed a case. This fcuker will flex and crack...too big with no protection.

  • 252

  • Bought at T-mobile for 252, 0 interest, then saw Best Buy had it for 199.99, went back to T-mobile for a price match, paid the total amount, I avoid Walmart like the plague...

  • Walmart $179.00 Good luck.

  • please i really need to buy this phone ,can someone tell me much it cost in dollars.....please i need your responds as soon as possible thank you

  • Walmart is selling them for $179 as a "Walmart Family Mobile" phone. T-Mobile is selling it for $252 in store and online. Walmart Family Mobile is an MVNO that runs on T-Mobile's network. It's the same darn phone. I bought the Walmart one, popped my T-Mobile sim in, and everything works perfectly. That's a savings of $73. Seventy three dollars!!! Does T-Mobile think we're stupid?!?

  • You're absolutely right about the cases for this phone its needs a stronger,stylish case.

  • The phone is unlocked. Will work with any carrier. But if you purchase from Walmart its in 2 sections. 1 is the T-Mobile section where Walmart sells their T-Mobile phones 2 is where they have the no contract phones listed under Univision mobile the front writing is in Spanish but its the same phone.(T-Mobile Spanish deal I guess) 199.99 I got mine as the Univision one because option one was sold out. After walking back and forth I noticed its the very same phone. You can even add your sim card.

  • Check on EBay for ZTE ZMax Z970 T-Mobile Rugged EXO Stretch Hybrid Hard Case Cover Kickstand. Just ordered mine its pretty slim.

  • I downloaded some lock screen app. and have tried others and deleted it. but then it still has the pattern to unlock. when I look what's in my apps its the launcher. but it won't let me uninstall it.

  • I've had this phone for a month. I have to say, I love it. Extremely fast, great battery life, etc.. I really have no issues with it at all. My only problem is trying to find a nice case that does not double the thickness of the phone. Hopefully it will become popular enough that better quality cases are released.

  • Wife and I each got one. Love them. Great value and features for money. Run time per charge for us is over 20 hours, sometimes 1.5 days. For a WiFi enabled LTE LG4 phone, with bluetooth, twin cameras, huge screen, huge battery and low price -- you cant go wrong. Yes, other (more expensive phones) have better features, but this phone (usually $190) is rich in value. We got both for way less than one Galaxy S4. Tech life on any phone is about 2 yrs so makes little sense to spend more than you need to get a job done.

  • Do you use family mobile?

  • I like this phone so much I bought 2 of them which are 4G phones. Great phone, does everything my S3 did and I didn't have to pay $700.00 for two of them. I traded my S3 and got one for $192.00 with tax. My wife like it so much, I bought another one. Haven't had any problems with them. I believe the ones at Wal-mart are only 3G (T-Mobile)

  • I don't recommend it unless your on a budget it keeps deleting my music and the internet will be disable but it won't tell you.

  • I want to video record without sound of the shutter,on photos ok but not on videos..

  • snapdragon 400 = good? hummm

  • This phone absolutely rocks. I am wondering where all the half azz reviews from experts come from. As far as performance goes it's better than my wildest expectations for a phone in this price range ( paid 4 200 plus tax at Best Buy, early Nov). The only major flaw is the non removable battery. Some useful little things, like one touch answer , are missing and the cam is slow to focus/adjust so action photos are not that good. But again, overall , this phone is amazing and definitely a keeper.

  • Turn off WiFi calling

  • Metro pc's have them

  • The best bang for the buck...179.00 at Walmart....what a fricken deal....it works great....enough said!!!!!!

  • This phone is available at Wall-Mart for $179.00.

  • By fart

  • By fart

  • Awesome phone I previously had the samsung s5 and iPhone 6 plus. I have a phone switching problem LoL. Jk im a maximizer when it comes to making decisions. This phone is the best bang for your buck. I regret paying 700 dollars for a phone that's "slightly" better. I felt ripped off when I bought the samsung s5 same with the iPhone 6 plus those phones are literally all style and no substance.

  • they actually have that phone in tmobile for $250 i believe

  • love the phone! good camera just unbelievable! everyone should have one!

  • does anyone know if i buy this phone for boost mobile if it will work for t-mobile?

  • It has an awesome performance..better is unbelievable,.. Is the best phone for the price.. Smooth and reliable..hard to beat these deal.

  • Wal-mart. $199.99. I am getting two.

  • What are the software issues you are noticing?

  • What exactly is Geo-tagging?

  • I bought this phone while I am fixing my G2, I was Impressed how fast it is and great picture! Battery is excellent and I am impressed with how good it is at half the price mine cost...

  • This phone is by fart he best out there.... Its not even the fact thay it has a big screen but its because the phone itself is high quality... I work for the business division of T-Mobile and i personally sell this phone... 5 stars across the board. No doubt.

  • I've been using this phone for almost two weeks now. There are few softwares issue but overall not bad for $252.00

  • Tmobile

  • Got this phone a few days back from T-Mobil. Great phone, awesome experience with gaming, long lasting battery life and unlike some of the branded ones it doesn't heat up while using 4G LTE. Fits very well in your hand for gaming, reading books and watching videos. It has very few bloatwares and has a very similar feel of using a nexus series phone in terms of the stock android experience. Front cam resolution could have had a better resolution. Though this falls in the economic range, it packs a lot of muscle and features. All said it is a great phone and the price at which it can be bought is awesome.

  • You can get-it from T-mobile.com website.

  • this is exactly the same phone as the iconic phablet just renamed for Boost mobile I have been informed. $250 on Boost, retailers in the west are offering $100 off any phone for porting your number from another carrier. Although not if your net10 is using sprint towers already. But if sprint is good in your area, the new pricing plans with double the hi speed data is hard to beat as you could potentially get a GSIII for about 150 plus service card of 35,45, or 55.

  • Nice phone, long battery life, great screen. I love it except for the fact that for some reason this phone drops many calls and does not have data connection or phone service in areas that I had with my Samsung Galaxy III. I am very disapointed because I will have to sell the phone. I can't afford to have dropped calls and no service....especially knowing that I can have service with my old phone.

  • Only four days with my zmax. Has far surpassed my expectations. Battery life is amazing and although it's only 720p, the screen is sharp and bright. For under $300 it's a must buy.

  • i really feel sorry for what u've gone through.

  • Big screen + high enough but not too high resolution + Big battery = awesome battery life... Plays all the games & apps as I would on a more powerful phone...but difference is this phone lasts way longer...and when ur gaming...at the end of the day, u just want ur phone to last..can't beat this phone...and it has WiFi calling...it's over, no contest..best phone of the year..

  • Having used this phone for a week now, I can tell it's better than advertised. The screen is gorgeous without being overly bright and the battery is a monster. With semi-light use, I can go without charging for two full days. Nice and snappy with a real Nexus like Android experience.

  • The battery life in this is just unbelievable. The specs are good enough and I didn't experience any lag. It's snappy, the screen is huge and very bright, and the battery lasts for 2 days like they say. I was used to about 8-12 hours of battery life, so this is just amazing to me.

  • where can i foind this phone and how much does it actually costs. pls dont suggest me ebay or anything other like that

  • I don't asume, it's what the official specifications say. You think it will be better than what the manufacturer claimns? Hardly. and i have another phone with "huge" battery for its size, and guess what? It doesn't last. And yes, it lasts just as much (little) as they claim, when it comes to talk time.

  • pls dont assume or comment on it without using it ...loving the configuration of it hope it come to india soon and i can get one

  • Hmm talk time 14 hrs with this battery? Every time there is seemingly a phone with bigger battery turns out it also consumes more power and in the end the battery is still a joke. And only 32GB SD? For what reason?

  • Yes !.