alcatel One Touch Scribe HD

  • Released 2013, October
    135g, 8.5mm thickness
    Android 4.1
    4GB 1GB RAM storage, microSD slot
  • N/A 622,380 hits
  • 31 Become a fan
  • 5.0"
    720x1280 pixels
  • 8MP
    Video recorder
  • 1GB RAM
    MT6589
  • 2500mAh
    Li-Ion

alcatel One Touch Scribe HD - Specs

Network Technology GSM / HSPA
2G bands GSM 850 / 900 / 1800 / 1900
3G bands HSDPA 900 / 2100
  HSDPA 850 / 1900 / 2100
Speed HSPA 42.2/11.5 Mbps
Launch Announced 2013, January
Status Available. Released 2013, October
Body Dimensions 144 x 75 x 8.5 mm (5.67 x 2.95 x 0.33 in)
Weight 135 g (4.76 oz)
SIM Micro-SIM
Display Type IPS LCD capacitive touchscreen, 16M colors
Size 5.0 inches, 68.9 cm2 (~63.8% screen-to-body ratio)
Resolution 720 x 1280 pixels, 16:9 ratio (~294 ppi density)
Protection Asahi Dragontrail Glass
Platform OS Android 4.1 (Jelly Bean)
Chipset Mediatek MT6589 (28 nm)
CPU Quad-core 1.2 GHz Cortex-A7
GPU PowerVR SGX544
Memory Card slot microSD, up to 32 GB (dedicated slot)
Internal 4GB 1GB RAM
Main Camera Single 8 MP, AF
Features LED flash
Video Yes
Selfie camera Single Yes
Video
Sound Loudspeaker Yes
3.5mm jack Yes
Comms WLAN Wi-Fi 802.11 b/g/n, Wi-Fi Direct, hotspot
Bluetooth 4.0, A2DP
GPS Yes, with A-GPS
Radio Stereo FM radio, RDS
USB microUSB 2.0
Features Sensors Accelerometer, proximity, compass
Battery   Removable Li-Ion 2500 mAh battery
Stand-by Up to 500 h (2G) / Up to 250 h (3G)
Talk time Up to 9 h (2G) / Up to 5 h (3G)
Misc Colors Pure White, Black, Flash Red, Flash Yellow
SAR EU 0.29 W/kg (head)     0.95 W/kg (body)    
Price About 220 EUR

alcatel One Touch Scribe HD - User Reviews

  • I wanted to upgrade the firmware to Android 4.4 kitkat but i cannot get a site where the thing is working.can someone help me?

  • My phone alcatel one touch scribe hd won't really turn on. It's name is always there. What to do with it?

  • What the problem of this phone when it is on/off by it self and also some times not charging

  • I have the same problem.did u resolved it?

  • I have the same problem.did u resolved it?

  • Hi everyone, Did anyone try this rom? i sounds to be good rom but actually i will not risk my phone.

  • Hi I have an Alcatel one touch scribe. The problem I have is when i try and use the letters on the bottom line of the key pad they post the letter above them. So if i press Z I get the letter S,Press X if posts a D and so on. But just this line plus I cant use the go back button as it to is on the same line. I have tried restarting etc. Appreciate your help. Thank you

  • Hi, my Scribe HD just stop responding the keyboard. the bottom line of the screen wont work, if the keyboard appears I couldn't use the bottom line. I made hard reset and now I couldn't finish the setup wizard?pls help

  • how can I update my phone to the latest android version?the phone is almost perfect for me but the problem is the old version of firmware. hope you can help me...thank you

  • You can check a russian website 4pda.ru they a lot of custom roms for the phone. I think the highest they go. 4.4

  • You can try to replace old software with new one with alcatel application firmware

  • good morning can anyone explain to me what happen to my alcatel onetouch scribe hd. The charging indicator it says it charging but if i check the battery percentage its not increasing. I already replaced the battery but still the problem is the same. Can you please help me whats really the problem of my unit. Thank you

  • good morning can anyone explained to me why it is may alcatel scribe charging indicator its says its charging but if you'll check the battery percentage not increasing. i already replace the battery but the problem still the same. Can anyone give me what is the problem of my unit.thank you

  • please uninstall skype, viber & rockytalk apps then restart it. it will be ok.

  • Can i down load a hot spot on my alcatel phone

  • Help!my phone drop by accident and when I open it the vibrate doesn't work anymore. Is there any way to fix this?

  • its nice phone ,,, but there is no updates availble ,, its 1g ram 5 inchz screen everything inorder tho "shame" on alcatel keeping it as 4.2 ,, this is the problem with alcatel company no upgrades .

  • i just cant operate it

  • Applications doesn't work all the time. It keeps on forcing itself close. What am I gonna do? How to fix it?

  • I had this phone almost year. First this a phone was like a dream, but maybe in couple of months problems began. Screen doesn't work, some apps doesn't work. Well overall this smartphone is good for your first smartphone. Low price, good camera, casually things works. hox; if yoy use your phone many hours daily your battery will die and in this phone you can't change battery. in my last days when i had this phone battery worked maybe 4-6 hours...

  • I love the phone but it goes on black screen for hours at a time several time's a month. It constantly has to go in for repair for the black screen glitch.

  • camera and other apps does not respond.any help

  • Did u get the problem with the camera fixed??

  • I reserted factory settings and now my phone does not support moving apps to SD card, I am running out of space on my internal memory.

  • how to install an older version of viber??

  • Anyone here has custom rom of alcatel onetouchscribe HD??? please share it... or has a kitkat/lollipop ROM!! Thank You so much!!!!

  • how can you update to kitkat/lollipop with this phone? or flashing a new rom ?

  • so far so gooood.

  • The battery not lasting more than 6 hours

  • on my alcatel when i go on viber it wont work can u help me

  • This problem occurred after root. The screen wake up after turn of. I removed the root and the screen turned off normally . thanks

  • Battery life of my Scribe HD is now from 10 to 16 hours, it was 24 to 30 hours in 3 months ago (I use this phone from September 2013). Can I buy new battery to replace the old one? What else can I do?

  • I have been using it for months but I found out that it runs out of the memory storage even though I have uninstalled all the apps!! Can any one help how?

  • What about tango?? Thanks!

  • Help!!! Just bought this phone and I'm happy with it so far, but, "network error" sometimes appear when I use the camera. Restarting it helps however, is there any other way I can do so it won't happen again? Already uninstalled Skype.

  • Get to authorized technician. I have a similar problem in the past after owning it for a month. I have it checked and it was recommended for replacement.

  • why is it that anytime am recieving a call or making a call with my alcatel one touch 8000D type it cut off and 2,everyday my camera will be telling me,'cant connect to the camera' please do something about it for me please it really worry alot.

  • gud phone

  • Just to say thanks for posting that description of how to unfreeze the Scribe when it hangs as you use the camera app. Had that very trouble and thought I was in for a battle with the retailer. But after following your instructions - problem solved!! Good on ya.

  • I also have a problem with the camera, sometimes it works most of the it's not working, can access it but its just a black screen... i tried clearing the casche, clearing the data where i needed to follow the onscreen instructions but still its still not working.

  • thank you~ :D

  • unistall viber and kingsoft office .

  • Re: Hanging Camera and Viber Problem is with Viber version 5.0.x. I solved the problem on my phone by uninstalling Viber 5.0.x and installing Viber 4.3.x. It is back to normal afterwards.

  • Don't English me..I'm panic hahaha

  • Dude that small pinhole next to the camera is your secondary Mic and that's not your reset button:-)

  • Changed the motherboard and new firmware 4.1.2....and again it is incorrect. I will find new device,because it is under warranty !

  • Changed the motherboard and again no solutions..... Require a new device !

  • do you have any solution on this, same issue i had... the viber hang and found out my camera phone is block

  • The gallery say's it's not responding, however I can still look at my photos and the led torch app also says the same! Help

  • Every app that uses video call block the camera, especially Skype and new Viber 5.0.0. Install Viber version 4.3.3. I don't know about Instagram app becouse I don't use it.

  • Every app that uses video call block the camera, especially Skype and new Viber 5.0.0. Install Viber version 4.3.3. I don't know about Instagram app becouse I don't use it-I am not gay :-)

  • is there an update for 2014? and when? im experiencing the same problem about hanging im using this phone for about a week now sadly bad things are happening like those hanging while browsing

  • Did you ever solve this problem?

  • 1. Just set a long press for 10 seconds on the power and the high part of the sound button at the same time. This will shut it off. 2. Wait for 10 seconds more. 3. Press the power button for 3 seconds and leave. 4. The phone suppose to be turning on (I did it several times and it works oerfectly. I read it at the manual) 5. The phone has a built in battery that can not be remove and thats how you can overcome it. *. It's a fine phone. I enjoy it very much.

  • Accelerometer sensor is not accurate. Is there a way to fix this problem?

  • Can someone help me on hoe to solve my problem with my Alcatel onetouch scribe HD?please It just freeze and remainh freeze. It doen't respond and nothing. It just like stayed freeze and when I tried to turned it off, It does not respond.. please do help me

  • same with me.. "skype out.. freezes over" heh

  • this phone is worthy for its money value , it can be compared with noteII , very awesome mobile its going fine with me for 4 months up till now and i have not facing in problem with it except some hanging and i think it will be resolved by next next update

  • I only had this phone for a month and it cuts off and wont cut back on. Its very irritating and happened twice already

  • can this device be upgradable to 4.3 or 4.4 please answer ASAP

  • facebook do not show notification no. on the home screen like 2 or 3 on facebook logo please help

  • Nice one Nice price Egypt

  • amazing phone, high performance and low price

  • I've been using this phone for almost a year now and i find it cool. The best phone i ever had. Compared to other expensive phone in the market in its level of specification i can say that this is on the top 3 of its class.

  • it is dual sim USB : has OTG option

  • Great mobile in comparing with the same hardware spcification with other Brands also with Price Very High responce , great resolution and screen , Camera ,awesome design and materials. Also wonderful package as all the needed accessories attached (Styls,screen protector ,and magnetic cover ) In egypt why should buy Quadcorecore moblie with 3000 LE when i can have the same with 1700 LE with Unique and original Brand with high quality european standard

  • i've experienced lot of prblems too in using alcatel HD Scribe it turns off several times and need to go to service center and its annoying co'z the only solution is to reprogram...so i've lost my files such as videos,photos, contact numbers etc.. until 3months of using it..i've lost it due to snotched.. But i really love this phone though i encounter some problem on it..

  • 8008d is dual sim and OTG

  • the model ( 8008d): dual microsim OTG on-the-go non removable battery

  • i had this issue too, it was because it set the Animation Speeds in the 'settings' - 'developer options' to Off. You should keep them on the default of 1x

  • my camera and the gallery is just gone its disappeared

  • my camera and the gallery is just gone its disappeared \

  • Same phone, same problem. Uninstall Skype (or other preinstalled app) solved it.

  • I would like to share my problem: I am using this phone for some 3 months, and from the beginning the camera is freezing, and in order to use it, I am making restart several times. The same with the Gallery. And today, the phone just got switched off, and I can not turn it on again. I cant event open and take the battery out. Thanks

  • Its very nice. Cool shape and design. Good camera. Very good response and speed. Sound is not loud but its ok.

  • i�ve just bought this phone. ans its very nice phone with nice responding and nice screen. but the only problem that some times when i unlock the phone it reboot!!! i dont know why this happens and it getting to happen mors frequentlly . and its getting to be very annoying. does any one have the same problem or maybe have a solution or a suggetion. cause i really loved this phone and i dont want to return it. thanks

  • This is avail. for single or dual sim.

  • hello is this dual sim ? reply asap thanks

  • i had this phone for the past 11 months.. after 2 months of usage, the sim 1 slot got busted and was not usable anymore(well sometimes it works for a few hours). after 9~months, phone totally got wacked. the connectors on the mobo may not be that durable and since the back panel is soft, it may easily be broken. but I did enjoy using this phone. though it had problems.

  • i have the same phone freezing poblem.. this phone is good but sucks

  • i got also my SCRIBE HD, but suddenly, unexpectedly, unconciously, my screen just went to black screen but not turned off. The LCD is still ON, it has light on it. I tried pressing on hold the Power Key but nothing happens.. Have u already found any solution to it? I guess, just have to wait it until it empties its power. But i guess it will take days bcoz b4 turning into black screen, I still had 27% Battery Life. -______- Any solution around there? >_

  • Hello everyone! I had the same issue with my scribe HD and I have fixed it. Take a look at the back side of your phone. There's a tiny hole right next to the camera. Take a needle ant put it inside the hole until you feel like you press some sort of a rubber button. Don't use the tiny end of the needle, but the other end. This worked for me and I never ever had a problem with my camera. I hope that helps! If you have tried it, please share what happened! I'm happy now because I love my phone and I didn't want to change it at all. I just love it's performance.

  • My screen is frozen I bought one yesterday I can't do any action

  • Hi. I have had my HD scribe since January and has been fine but yesterday it decided it didn't want to connect to my wifi. My laptop and tablet are fine so thinking its the phone. Can anyone please help? Thank you

  • my alcatel hd can not read sim cardls .can anybody helps me.

  • my scrible hd can not my sim cards

  • Service centre couldn't rectify my freezing camera so i did factory resetting, now every works like magic. No need to uninstall any Apps.

  • remove kings office....I did now it works fine!!

  • does anyone know how to make the phone to read hangul?

  • I uninstalled skype and the camera is working fine again :-) since 5 days

  • I think the problem is the last actualization of viber...one week and no more problems.

  • Camera not working at times. Removed kingsoft office and Skype. Been working sweet for last 48 hours.

  • In my case, viber causes the freezing. I reinstalled skype and it works like a charm. :)

  • i sent to the agent and after a while the camera gave the same black screen, then i removed viper restart after a while the camera is working fine and the phone speed was improved

  • it's crazy but removing skype has helped in my case

  • Omg! I think removing skype, viber and kingsoft office and didnt even did factory reset will resolve the issue. My cam doesnt freeze anymore for about 10 hrs now with continuosly using it. Ill observe it and update you guys. I hope this is it. Thanks! :))

  • I'm on the latest official Alcatel ROM, not the custom Russian

  • Actually after removing viber and skype everything is working perfect (Whatsapp, facebook, & Google Talk work fine) with the Russian-English ROM. Actually i'm not sure if skype will cause a crash or not. I'm sure about viber.

  • This is how the problem manifests in my case: - when using an app that uses the cam (taking a pic from WhatsApp/Viber/...) the cam app freezes at the 2nd, 3rd or 4th time. - once it froze: the "gallery" is really slow, video thumbnails show 'scrambled' (green noise) or black. - flashlight (torch) app freezes too. - I noticed that recording video with the cam app, now records to the internal phone storage (DCIM folder) and not the the microSD card. I tried the following: - remove the DCIM folder and created it again, because I though maybe that was corrupted. - reformat the SDcard, maybe it had filesystem errors, causing the apps to crash. - cleared the cache partition. none of it worked, although i had the impression that the recreate of the DCIM folder worked at first... the problem came back eventually. Support from Alcatel is just ridiculous. They just send out standard emails and I get the feeling they don't take this problem seriously. The only way to make them realize there really is a serious bug going on, is to keep contacting them. Everyone who's experiencing this error should notify Alcatel. For now they probably have the impression that this is just about some corner cases.

  • Everything was so fine until i installed viber. The same happened again...camera freeze even after i uninstalled it. GOD DAMN IT.

  • The camera problem is becoz of using Skype in your mobile. Just make factory reset your mobile and the camera problem will solve. but if you use again Skype, then the camera will stop again.

  • Just Follow the instructions in my original post (the russian ROM). + One IMPORTANT thing i forgot to mention. UNINSTALL KINGSOFT OFFICE. everything is working fine without it. 4 days now and no camera freeze.

  • Dear sir, Can you tell me please what must i do for résolve this problem of my scribe HD And thank you un advance for your help :-)

  • My phone finally died. I restarted it for the second time like two days ago (because the camera died again), and today the screen decided not to work. The phone had like the 85% of battery, so i dont knot what happened or to do. Its cold, so is not working. Im really upset, it was a great phone but its giving me a lot of problems...

  • For how many days does your phone lasts without camera freezing? If it exceeds 4 days im gonna try what you did. Im afraid thay my warranty would be voided if i root my phone.

  • My Dear jols. The problem has been aroused with the latest update. This ROM is extremely stable not like the one it had nor the last upgrade. Previously two hours post the device restart and the camera freezes. With this one the device never showed a problem. Alhamdu Lellah (Thank GOD). +It's rooted already. he he he :)

  • my service center technician i think did this already with my phone. he said he updated my software to the latest one. he told me to come back if my camera still malfunction then he will forward my phone to the main service center since my phone still has a warranty. he also said that it might be the module if the problem shows again.. after 2 days from upgrading my software, the problem with the camera occurs again. it annoys me very much. i had to try this step first and if the problem still persist, i have no more choice but to bring it back.

  • does it work? I already went to the service center for my scribe hd, they did software update. my camera doesnt hang for 2 days. but after 2 days it freezes again and i need to restart again my phone for the camera to function. the technician said that if the problem still persist, they will forward my phone to alcatel main office because he said that the problem might be the module already. -_-

  • GUYS, GOOD NEWS. I've been searching over and over till i found this page. Download the files, follow the instructions. This Russian-English ROM is sooooo stable and it supports Arabic as well. The Battery Lasts as before, The camera works with no problems. *Page in Bulgarian so browse it with chrome for the translation.

  • I had the same camera problem on my Scribe HD, where it only shows a dark screen, and this step worked on my phone. My camera is working so far. It already lasted overnight. I upgraded the phone with One Touch Upgrade which I got from the site. I did not use the factory reset from the phone. The One Touch Upgrade resets the whole phone, and surprisingly, the camera is now working!

  • thanks, it looks like is the only option i have...

  • I've been using this phone and it was so nice and never faced a problem.....till the update!!! The battery now dies faster and the camera freezes all the time and i have to restart it over and over. God damn it. The first problem with Alcatel in 10 years experience. And when i contacted them online they sent me a silly & stupid reply.

  • then you have to give the phone for servicing with authorized service centre.

  • I did and the problem was solved for two days and the camera is broken again

  • i have.

  • Do the factory reset, this will solve all the issues..I had experienced.

  • Hi. Two weeks ago my camera stoped working, and apps like instagram, which use it, also dont work properly. I updated the system because i though maybe the problem was the fact that since i had the phone i didnt updated it, but it didnt work. Few days ago i restarted the phone and for two days it worked perfectly, but the third day the camera and other thing started to work bad again. I have noticed too problems with the battery (it dies faster), but when i restarted the phone and camera started to work, i think the battery was ok, at lest that two days. Is it possible? does anyone know what can be happening and why looks like our phones started to work bad at the same time?

  • Please provide an update to resolve the problem of freezing the camera phone instead of the current version 4.2.1

  • i can't use this option please help me because my camera is freezing some time

  • reply got it from alcatel.! Thank you for contacting Alcatel Onetouch! We sincerely apologize the inconvenience! Please try to reset your phone or upgrade your phone with one touch upgrade tool. 1.Reset your phone by accessing into menu--settings--privacy--factory data reset; Please note that user data format will erase all data from your phone (not include SD card files and current system software). 2.Upgrade your phone with one touch upgrade which can be downloaded from the following website: You can also refer to the following FOTA FAQ to upgrade your phone: Q3How can I use FOTA to make phone upgrade? If the problem persists, please contact our repair center to check: Again thank you and have a wonderful day. Should you have another request, do not hesitate to contact us. Thank you for choosing Alcatel!

  • Yes, I have contacted them with email. But the response to do the factory reset or to flash it ourself with the available software from their website.

  • Factory reset dosent solve the problem with camera ;( do anyone has other tips?? Did anyone contact with alcatel with this problem??

  • Same problem here. Bought from Harvey Norman in NZ, reduced price $222 down from $599. First unit shut itself off after 6 weeks, wouldn't turn back on. Took it back. They sent it to techs. Techs said it was a hardware issue, ordered new unit. New unit came, had a problem with the screen (bright spot). Ordered another new unit. Next new unit came, worked okay for 6 hours, then shut off and wouldn't turn back on. Used tip from below, using on button and volume + to force it to restart. Will now see how this unit goes. If it continues to shut down and not turn back on, then we will be returning it for a full refund.

  • my camera, flash light and some apps didnt work properly... what i do? first: make a backup in "Clout backup". all apps ,names or what you want to keep second: restore factory settings,(settings;backup and reset;factory data reset) (all in fhone will erase) thirth: go to Cloud backup and restore last your backup may do this few times ,becose didnt restore everything from a first time that is : phome will work again

  • my camera also freezes what shall i do? i have to restart it first so that it will function. :(

  • Me too that is my problem too

  • i also experience the same problem. my camera freezes/lags most of the time this few days. i already had this phone for 6 months and its just this days i experienced the problem.. i had to restart the phone in order for it to function again.already tried factory reset but still the problem occurs. anyone know how to fix this? help please. thanks in advance.

  • I am facing same problem, camera & galley is not working sometimes. Can anyone advice how to fix it...shall I updated a new firmware...pls help

  • Can anyone tell me how to fix my scribe hd?? My camera is not working even my flashlight. Please help me.

  • Suddenly problem with camera,gallery,flashlight. .?!?!

  • I experience the same problem. Please, help. I bought the unit only few days ago.

  • What systems update is that?

  • I have got also problem with camera. Any aplication witch is connected to camera dosent work. Only black screen is shown. Anyone know the solution ????

  • I also experience the random freeze/black video in the cam app since a week. I can't really pinpoint at what what point it started to go bad. It surely wasn't with a system update. If it keeps bothering me, I'll try a factory reset. Any other suggestions before doing that?

  • same here, they change the phone same model, not after 12 time in 3 months time to the service center....busy day for me using scribe hd

  • i have the same problem we the camera open it give black screen and don't work, i have to restart the phone

  • Camera not working....says gallery is not responding....but I can look a pictures in my gallery... Just no camera... Help.

  • can anybody here experience the white small spot light in the center of the screen i see when the background is white ?

  • same camera problem after last update

  • There is a problem in this phone with Camera and skype.If you switch it off/on some times camera works.Then again same problem.Better not go for this phone.

  • thanks. Please introduce me some alternatives. thx

  • I have this problem and i can't fixed tel me if you fixed this thanks

  • perfect phone is worth. for that price

  • Mine does the same thing. I think it is a hardware issue with the phone.

  • G700 - double the amount of RAM

  • im facing a problem sometimes when i on the camera it does not open only black screen will appear. need to power off then on the open. does anyone having the same problem with me? any advise on how to fix this ?

  • Don't charge it with the magnetic case

  • Hi everybody I am in a dilemma to buy ALCATEL SCRIBE HD or HUAWEI G700. Please help me to select one!

  • Now that i have read these reviews I'm also.not keen to buy the one touch scribe. Was going to upgrade from my one touch xpop as iv had problem after problem..

  • i bought the phone last september. I updated the software then after few minutes it freezes. i can't go to the home screen and the display is only alcatel scribe hd. Dont know what to do please help

  • Guys, i hold this device for more that a month. It's superb, i face nothing of the problems you are facing and stating over and over, may be i'm lucky. Rooted and tried all the stuff and everything is smooth except for some lag in Despicable Me game.

  • Guys, i hold this device for more that a month. It's superb, i face nothing of the problems you are facing and stating over and over, may be i'm lucky. Rooted and tried all the stuff and everything is smooth except for some lag in Despicable Me game.

  • After reviewing these comments, I was able to turn my phone back on. I also own a Mobile wifi device from alcatel and it also shuts down. Sincerely I am ordering a new phone and sorry Alcatel

  • Yes. Me too experience the same thing

  • I have owned it for more than a month now,don�t see what the hulla balloo is all about.

  • I absolutely hate this phone!! I have had issues since day one!I had to get the phone as a replacement phone after losing my Samsung Galaxy.After logging in to Facebook and scrolling I will get a data error message which doesn't allow me to comment, view videos and/or pictures will not upload.I will get on YouTube and videos will freeze.I took the phone back after two days of the same problem and the customer rep said she reset the settings and if the problem continued bring it back Monday.I left the store and within minutes I started having exact same issues.I went back and told them I refused to go all weekend like that so they gave me another phone....same one of course...now I'm having same issues with new one and I've only had it one day.If you turn the phone off and turn it back on it will work for about 3 minutes then it goes back to having network error,or no internet connection.So unhappy....will be going back tomorrow and complaining.Not happy at all.

  • very bad phone shut down suddenly many times and does't restart before 24hrs i think due to built-in battery

  • its working now, i have to reset the phone to be able use the camera.. but.. still a problem to those who dont know,,

  • Warning! do not update the software/ firmware. i have mine updated, then my camera doesnt work anymore! even the flash light. hope another update will fix this. sigghhhhh...

  • New update came out, u might want to give it a try.. Fixed all minor issues I have had in the past

  • New firmware update.. Everything works fine now.... Give it a try...

  • I am using this since June and only experience minor UI issues when using custom themes. As of the moments nothing really bad happened just a single dead pixel on the top most part. I have played AAA games on this one and no lag was experience.

  • all these negative opinions!? i read all pages of user reviews and really disappointed. i was satisfied with scribe hd specifications and was about to buy it but all reviews are negative so i changed my mind.

  • Totally not happy..bought me a new alcatec one touch scribe hd from harvey norman for $220nz..normal prize was $599.99...the nxt day i charged it..took it off when fulled..went on fb next minutes!! It turned off by itself completely..tried many times to turn it on again but nothing wrks..so disappointed..took.it bck to where i bought it and make a complain bwt it..told me they gonna order me a new one..i will get it the following week..??????..

  • My phone takes too long for fully charge spacially from 99% to 100%. Last 1% take nearly hour. Does any one else having same issue?

  • omg i have the problem !!

  • Does anyone know what the model number is?

  • powerful phone

  • Bought Alcatel Scribe HD. Used it for less than a month, the microphone goes off. The person im talking to cant heat me. Brought it back to the dealer, waited for weeks & its ok. Used it again but the problem is back! 5 times i have returned it to the dealer, SAME PROBLEM, IM SO DISSAPPOINTED WITH THIS PHONE !

  • has anyone bought it in Kenya?

  • rizkalla is the dealer in egypt

  • thanks..real help..

  • Just Restart it for the card to read :)

  • I bought scribe hd on 9th december, on 22nd it wont switch on.i gave it to the service, will see.very disapointed

  • Mine always show simcard or micro sd not detected. Have to wait for a while then self connected again.happen so often i have to factory reset the phone.now its ok d. Alcatel service not up to standard yet.

  • I got exactly the same problems with this phone. The only thing you can do is reset it by holding the power button and the volume + button untill your screen turns back on. They don't know whats wrong at the service center from alcatel. Very bad service. Mine is less than two weeks old and they want me to send it for repair. But I want an new one.

  • The phone turned power off automatically sometime in the evening then i had to wait until next day. I brought the phone to the repairing Center. They fixed it after 10 days, i got the phone back. And yesterday again the phone turned power off while battery level was round 80%. I dont know if someone have same problem but when i listen to music, sometimes the music suddenly become very loud and sometimes become very soft.. Sometimes the camera doesn't work. That is the alcatel one touch scribe hd dual sim i bought..

  • Thank you! It worked on the first try!

  • yes, it turn the power off automatically, and wont turn on again. and you can not open the back of the phone because of the design. I had that problem, i brought the ohone back to the shop and i must wait 3 weeks !!

  • May I ask you to provide some info about alcatel agent in Cairo,egypt such as address and contact numbers?

  • i you want to reset your phone, press and hold volume +- and power button at the same time for 30 seconds, the phone will start with out reset like just normal boot up.

  • Great phone. The battery life is very good - 2 days with - 3G, sync on , 220min screen on, 70min talk. IPS screen is brilliant. I've never had a problem with shut down. GPS navigation is working ok, but there is no GLONASS support. My device is 8008X - one sim card only, android 4.2.1

  • Unfortunately it really does shutdown by itself and charging the phone won't help. You won't be able to turn on the phone unless you go to the service center and let them reset your phone. I am not sure if its a software problem but I brought mine to the service center and the reformatted my phone. It was a good thing all my photos were saved on my sd card. I guess if the battery were accessible or there was a reset button it would have been easier for the users to turn the phone back on.

  • I will never buy any products of alcatel again...ever! I bought the phone alcatel one touch scribe hd 1 month ago. I paid 320� for it. After 1 month of using,the phone turn off by it self twice and wouldn't turn on again. And before it turned off, i still saw the battery level quite high. I am really disappointed with alcatel..i regret having bought the phone. I am from the hague

  • I bought this phone 4 weeks ago. Afrer 3 days of using it turned of it self and wouldnt be on again until next day. Today, after 4 weeks, it turned off again, i am really disappointed with this phone. The battery runs out really quickly. I will never buy anything from alcatel again.

  • My alcatel one touch scribe HD is dead after few days of using it, actually i didnt play alot of games on it casual use, the phone wont turn-on anymore since it wont open by pressing the lock key, im afraid of opening it since i lost all the documents for warranty, only the unit i have now. now i regret buying this phone, since this phone cannot open the back cover.

  • overall, this is a good phone at its price range... Nice display and amazing UI... it meets the demand of high end devices. For those of you having problem with the phone passing out, here are the following advice; 1. Never try disabling apps you're not sure of itsfunctions 2. Stay away from launcher apps that changes the phone UI (In my own case, my phone passed out after 25 minutes of installing Lightning Launcher. .. my phone works now flawlessly after I have uninstalled aforementioned app and factory resetted my phone. .. 3.. don't upgrade to the new firmware as it might be a demo version which is not well tested and examined .. if you insist on upgrading, please do it through your PC not phone

  • Does this phone really just shut down suddenly like some people say?if so,does Alcatel agent recover it?

  • Alcatel's agent in Egypt and all the agents of Electrical appliances here have to either fix the device in a period of 14 days maximum, otherwise, they are obliged to give you a new one instead..

  • Voice dial - yes or no?

  • You bought this phone 2 months back snd the phone was just release a week ago!!!

  • I am having the same problem with my phone too. It just passes out at times. As long as it turns on again. And will not remain dead, i'm okay with it. But i don't know why Scribe phones experience this. I truly hope Alcatel could address this issue. And i sure do hope too that they improve their customer service. 1-2 months without a phone is such a long time

  • I bought this smartphone only 2 months ago, and he is already dead. I tried to make a phone call and it went all black and did not work since then. I was very happy with it, very fast, long battery but all that doesn`t matter if it doesnt work. I am from Portugal and i was looking for a cheap ( it costs 350 euros)good specs. Im waiting for 1 month and still no answer from warranty !!!!!!!! Too bad to be true I WON`T BUY ALCATEL NO MORE .

  • I am having problems with the phone at the moment. The phone went dead without me touching the power button nor anything on screen. When the display dimmed and I tried to unlock it, the display just went blank. I had to restart vol up+power then the phone went back to normal operation. Having more than a couple of times already. Is there anyone having this problem? FYI, I didnt install any invasive system apps other than snapseed, whatsapp, add watermark free, facebook and pages manager.

  • my phone battery dead open up the phone casing i found the phone using Li polymer battery not li ion

  • Bullpoop! Li-polymer battery not li-ion or somenthing...

  • I will buy it is the performance and battery is good

  • I bought this smart phone one month ago.It's amazing for the price,the battery last long,very good speed,up to now it is fantastic...

  • Bought this phone last May 26. The phone performed very good. It handled 3d games without any lag. Gameplay with frontline commando d-day was very smooth. Battery life was excellent. Browsing experience was smooth and fast. I enjoyed my phone until it died on me the other day. I sent it to the local service center and they told me it will take 1-2 months to repair. I am am not sure if this is only in the Philippines but 1-2 months to repair a phone is too slow. Someone from the service center also informed me that this was a common problem with Alcatel phones. This wasn't my first Alcatel phone, but I guess buying a phone from a not so popular brand has its risks. I've bought numerous phones from other brands before and this is the first time I experienced buying a phone that only lasted a less than 6 months. The only time I bought a phone that lasted only 2 months was when I bought a Cherry mobile phone. I didn't expect this from a brand like Alcatel. I guess I should have stuck with Samsung, LG, Apple, or Nokia. Alcatel should learn that after sales and quality of your product is very important if you want to stay competitive in the market. I am still waiting for my phone to be returned to me 2 months from now. After this unpleasant experience, I won't be buying any Alcatel phones anymore. I am very disappointed with this brand and I regret even recommending it to my friends and family.

  • How good is it with games like modern combat??

  • is there a GPU on HD scribe?

  • Mine too. Does your problem fixed?

  • what is your opinion about this phone I will buy it

  • there is new update. it got new google apps. i think nothing else changed. may be more responsive but still 4.2.1

  • there is new update. it got new google apps. i think nothing else changed. may be more responsive but still 4.2.1

  • there is new update. it got new google apps. i think nothing else changed. may be more responsive but still 4.2.1

  • NO

  • Hello, I would like to ask you is it so bad if the battery goes bad, I mean can they fix this in a service and if your guarantee is expired, is it expensive? Thanks is advance.

  • this phone has a non removable battery and this is the main disadvantage of it ,also it can't record video at 1080p , xperia c has all its specs ,also has non removable battery but it can record 1080p and of course ,sony camera better than alcatel camera.

  • Hi does this phone has a removable battery?

  • I got my father the 997D, it's quite smooth, but bad screen, so I am contemplating if I should get this new model for my mom

  • this phone no GPU?

  • used 2 weeks... felt good.... suddenly today went off and could not on again..... cs Sunday no service ....bad

  • is it ok to buy this phone? any comment? how bout playing games???

  • this phone is amazing but battry sooooo bad i want solution for this pls any one answer me

  • does anyone know how to root this phone?

  • I have no problem running Real Racing 3, It's running at full speed save for a few stutters at the beginning of some races

  • will there be any upgrade to OS? I'm wondering if 4.3 would come out for this phone.

  • can play any video type (flv, avi, mkv, mp4, 3gp, etc.)

  • Is this phone can play avi(divx/xvid) and mkv videos? I want to buy this phone, please reply ASAP.. Ty

  • Great phone but sloe when playing HD games like real racing 3. Any suggestion on what to do with it? havent tried Modern Combat:Fallen Nation yet but so far other features are great. Great phone for productivity and business functions i guess.

  • pls can anyone answer me this phone is great but battery when i used in browsing so weak it stay only 11 hours pls anyone has solve this problem pls tell me i loved this phone

  • Yes.. It supports all available e.mail accounts including your corporate, webmail, exchange, etc. no issues.

  • Nop...

  • What is the matter 2gb or 4gb. To get any reasonable storage you use SD card.

  • Is this phone support emails of Microsoft Exchange Active Sync? please help thanks

  • thank you for the informative reply, truly gave me a piece of mind. thanks again!!!!!

  • Does this device supports flash applications in his browser?

  • it is really 4Gb. .what u see is actually d user memory which is 2gb out of 4gb. the 2gb that u havent seen on ur handset is actually occupied by the android main apps..android overall apps memory is 2gb+user memory 2gb = 4gb overall memory. .

  • because the android OS takes nearly 2GB for himself.

  • is this phone has DNLA ? anybody know where can get in malaysia and the good price? TQ.

  • Does this phone got NFC ? program can install to external SD because low internal ROM.? Battery is good ? compare to HTC desire 600 or Samsung Grand Quattro , whis one is better? TQ.

  • i bought alcatel scribe HD a couple of weeks ago. upon examining my gagdet i found out that the internal storage memory is only 2G but the gsmarena.com posted a 4G internal storage capacity in their website. can somebody please explain to me why is this so? ive been trying to send this question to alcatel but unfortunately i cant reach them. thanks for helping me out!

  • Which is better scribe hd or lg 4x

  • Hi. if this phone has mhl . it can be connected to the TV via HDMI? Thanks for the reply.

  • It's JB 4.2 out of the box!

  • A small update was released for this phone today (or at least very recently), it is only about 16Mb and i am unsure what it contains besides the standard message about improving user experience.

  • The phone has uploaded the system 4.2.1 JB. I bought such a system 4.2.1 JB

  • This phone is upgradable to 4.2 jellybean? Pls. Help me

  • could i select different ring tone for each sim like samsung or not ??

  • Which would you prefer, the Alcatel One Touch Scribe HD or the Samsung Galaxy Win? Both have quad core processors, and dual sim at closely comparable prices. Thank you very much in advance for any inputs.

  • How much does it cost i USD

  • couldn't agree more

  • Yes you can move all apps & games to micro SD. go to setting->application and sellect the apps/games you want to move.

  • hello everybody,pls owners of this phone answer me,can i move app.(games for ex.)to sd card i hear that only photos & msg can be moved to sd card not games acc to that review

  • Just got the phone today, and I must say I am very impressed with the performance this smartphone delivers for the price. NOTHING lags ;) and Jellybean 4.2 rocks!

  • updates certain programs... like the music player

  • Sorry! is OTG cable, not GTO... Scribe HD do come with a Flip cover, but the phone doesn't have Smart Cover feature. and the plastic back cover easily get scratched.

  • Can use 32GB Sandisk Ultra SDHC/C10/U1 GTO cable not ok!! need root access!

  • Sorry to say i cannot say. I have not attempted to use the phone with USB OTG. I did last night insert a 32GB Micro SD card class 10 and it works great so far!

  • seems good.. which is better o plus 8.15 or this?

  • Thanx for the info buddy... n wat abt the OTG does it support in it..?? plz reply it will be more helpfull for me..

  • Yes, you can move apps to SD card and also set the phone to have internal storage or micro SD card as the default storage for the phone. Quite handy considering the paltry 4GB (2.something) user available.

  • Hi there plz let me know are u able to move app to ext sd card...

  • Hi there i need one info from you about this mobile .. Are you able to move applications to external sd card.. plz let me know it will be help full for me.. Though u r using it from past many days..

  • As salamalaikum iam from india i just need one info from you about this phone ..Are you able to move applications to external sd card... plz let me know it will be more help full for me.. iam on to buy this mobile... U can even reply me to my mail also...([email protected])..Thanx

  • Just out of curiosity i had the phone check for an update and it actually found one. A small (40 or so MB) update that took quite a while to download but eventually installed smoothly. Stated update was for improved performance but don't notice anything as it was fin anyway. Anyone else try the update and notice anything?

  • I want to install different kinds of fonts but needed root authentication. How can I proceed further. I purchased it from Saudia (Jedda) and using it in Pakistan.

  • Phone is available for sale in Malaysia. I was playing with one at the phone shop just yesterday. Sells for around USD 330. Looks to be a solid performer, impressed.

  • Referring to the information on unit release, it has mentioned of not yet available on market but Cambodia phone shop is selling it which is imported from Malaysia. I would kindly request Alcatel to clarify about this.

  • yes.. wifi hotspot and tethering if you have data plan.. almost all droids can wifi hotspot.. but not all can tether..

  • Hello

  • Does its really got wifi hotspot

  • Does it really got wifi hotspot

  • i have downloaded the new update but not yet installed.. whats the update about?

  • hello i wuold like to ask you if the tow sim cards working together or no? for examble if i'm having a call on sim 1 and someone calls me on sim 2 is it ringing? thank you

  • I've got this phone for 1 week and it seems really good. All apps work very fast. Few bugs with some apps but not with the important ones. The wifi receiver seems not to be super. Nice screen def. Does any one know if cases will be available?

  • 1.3 megapixel

  • I have updated its firmware. Does anyone know what has been updated. I think it got little bit faster

  • is the front camera VGA or 1.3 megapixel? in malls it says 1.3 megapixel but in cmk cellular fon it says VGA? is cmk legit celfon dealer?

  • in my alcatel one touch scribe hd,when i'm inside in our home theres no signal in my both simcard so i can't recieved all coming sms and outgoing sms.please help me to solved this problem.

  • Available in Italy for 299�

  • yes dual sim dual stand by ..

  • Available in Cambodia price $310

  • It has been released already and costs about 300 to 349EUR.

  • when will it be launched and what will be its price range.. reply soon someone..;-)

  • Hi All, i have 2 questions, 1-Does this phone has a dual stand-by SIM ? 2- I am very hesitated between buying this phone or HTC Desire 600, i need your help. thnx

  • Hi there plz let me know where can i buy this mobile i really need it..

  • Android OS version is v4.2 (Jelly Bean)

  • PowerVR sgx544mp4.

  • pros of scribe hd this is only my view.. good display looks like a premium phone good battery backup maybe if ur using 1 sim only good camera.. slim design.. cons of scribe hd low user end memory.. wish it had 16gb internal memory.. lousy stylus.. looks and feels like it wont last long.. the hands is better than the stylus.. plasticky feel of the back of the phone.. camera would scratch easily.. if you dont take good care if you dont have a pouch or a case.. i havent tried music yet.. bcoz i dnt hve enuf funds for micro sd.. and havent tried to install hd games for same reason..

  • its not hard to hold.. its pocketable.. mines dual sim.. but i just use sim 1.. battery is good.. if ur just into texting and calls and wi fi it will last for 2 days normal usage.. games i dont know yet bcoz i hvnt got money for micro sd..

  • Hi every one plz let me know what is the GPU of this mobile... Those who have bought..

  • bought mine at cmk too. just want to ask if your scribe hd has a led notification light

  • scribe hd is better for me..

  • quarty key bad

  • which is better, this phone (Scribe HD) or Lenovo S890?

  • Is it really dual sim?

  • is it too large to hold?please tell how it is

  • anyone tried to install software update? comments and reviews of the update are appreciated..

  • A very good phone , good specification with a dual sim experience, I can say the first real dual sim smart phone

  • i bought mine too.. 12550.. cmk cellphones.. just google it.. simple.. elegant.. lcd screen looks like its a premium phone.. my first alcatel droid..

  • simply an amazing and powerful phone! just bought mine yesterday for P13,999 only.

  • Exactly! I was the owner of Alcatel OT991, after this Alcatel OT995 and I will upgrade my phone and buy this one. I am the biggest fan of Alcatel's Androids.

  • i love my alcatel 997D coz it's really an amazing phone,it has everything that i need in a phone and the price is fairly reasonable and i'm sure this new release alcatel scribe hd is definitely upgraded and works more amazing than my 997D.i can't wait to have this soon....

  • i already have alcatel 997D and i love it.it's durable and the price is fairly resonable,i have no regrets coz it's really an amazing fon and i can't wait to see how's this new release alcatel scribe hd works....

  • This is Great! I mean I dont have to spend too much on smart Phones Keep it up ALCATEL!

  • look at the price dude

  • just launched in the Philippines, price is around 330USD.

  • Releas is in the beginning of may

  • Can it be bought in Serbia? What about price in �?

  • where is it available?

  • does it have GPU???

  • The price is 390USD

  • I like it. there are two competitors against note 2 now. may be 3 LG,Alcatel and Sony. who will be the winner with mighty note2.

  • I like it. there are two competitors against note 2 now. may be 3 LG,Alcatel and Sony. who will be the winner with mighty note2.

  • really Nice specs ,Way to go Alcatel .

  • when will be the release?

  • Anyone know when will be the official launch date of this device?

  • according to this , it's dual sim mobile

  • Actually, it's the same resolution, with the NoteII having 1280x720, the Alcatel has no higher resolution, but it does have higher pixel density, because of the smaller screen.

  • This phone seems to have a rather insane ppi and higher resolution (more than the Note II). Hmm.

  • It has good specs, but why only 4 GB of internal storage? It should have at least 16 GB.

  • Can anyone tell where can i get this phone in India?

  • I don't think it will have a SGX554 gpu. MTK6589 use a SGX543 one. And I hardly think the cpu is clocked at 1ghz because the chipset easily reaches 2ghz.

  • PPI is a bot low for a HD screen though. Impressive device coming from Alcatel till.

  • the 1st phone with cortex a7 cores.the most power efficient cores(this means this phone will have a amazing battery life)..and the gpu is a beast...good luck to alcatel..hope they can gain ground after so many years as they were the actual innovators in mobile industry in the past..,hope its available worldwide..

  • Apple Ipad 4 PowerVR SGX 554 !! !! OMG !! This Gpu Is up than the MALI T604 !!! Like a PS3

  • Yeah, but of the dark variant, though ;)

  • Mediatek is dominating the quadcore chip race.

  • Black and classy phone + full screen phone = !@$#!^%%#&#^$

  • yes but what's with the ppi? hd with that screen size should have more ppi...

  • I agree with you it has good specifications

  • Alcatel?! Did that?! The phone looks good.